assignments and homework

22
Assignments and Hoemworks 24 February, 2016 | http://tutorsof.blogspot.com Elements and core disciplines of lean manufacturing Research the elements and core disciplines of lean manufacturing and services as it relates to your organization, or one with which you are familiar. Write a 700– to 1,050-word paper in which you address the following points: • Describe briefly at least three core elements of lean. • Identify which elements are required for your selected organization to move towards a lean environment. • Describe your selected organization’s vision. • Describe how your selected organization’s vision supports lean. If the organization’s vision does not support lean, re-write it so that it does and describe how your new version of the vision supports lean. Different types of budgets Review different budgets used in the different organizations in which your team works or in an another organization with which you are familiar. What are the uses of the types of budgets you reviewed? BYP18-1 Martinez Company Access the following Week 5 Assignment in WileyPLUS: • Broadening Your Perspective 18–1 (see attached) Write a paper of no more than 750 words in which you respond to the Broadening Your Perspective 18–1 activity titled “Decision Making Across the Organization” in Ch. 18 of Accounting. BYP18-1 Martinez Company has decided to introduce a new product. The new product can be manufactured by either a capital-intensive method or a labor-intensive method. The manufacturing method will not affect the quality of the product. The estimated manufacturing costs by the two methods are as follows. Capital– Labor– Intensive Intensive Direct materials $5 per unit $5.50 per unit Direct labor $6 per unit $8.00 per unit Variable overhead $3 per unit $4.50 per unit Fixed manufacturing costs $2,508,000 $1,538,000 Martinez’s market research department has recommended an introductory unit sales price of $30. The incremental selling expenses are estimated to be $502,000 annually plus $2 for each unit sold, regardless of manufacturing method. Instructions With the class divided into groups, answer the following. (a) Calculate the estimated break-even point in annual unit sales of the new product if Martinez Company uses the: (1) Capital-intensive manufacturing method. (2) Labor-intensive manufacturing method. (b) Determine the annual unit sales volume at which Martinez Company would be indifferent between the two manufacturing methods. © Explain the circumstance under which Martinez should employ each of the two manufacturing methods. Finance DQs Minimum 100 words each. Q1. Discuss the importance of budgeting on the home front — in your personal finances. How do you do it and what changes will you make in light of what you learned this week? Q2. Many upper level managers consider the budget to be a living document. What do they mean by this and do you agree with their assertion? Why? Why not? Q3. Explain static budget reports. Q4. Explain Flexible Budgets. Q5. Explain “Variance Analysis and Balanced Scorecard” Finance questions Brief Exercise 18–8 Meriden Company has a unit selling price of $680, variable costs per unit of $408, and fixed costs of $178,704. Compute the break-even point in units using the mathematical equation. Brief Exercise 18–10 For Turgo Company, variable costs are 60% of sales, and fixed costs are $172,800. Management’s net income goal is $88,720. Compute the required sales in dollars needed to achieve management’s target net income of $88,720. Brief Exercise 18–11 For Kozy Company, actual sales are $1,241,000 and break-even sales are $744,600. Compute the margin of safety in dollars and the margin of safety ratio. Brief Exercise 19–16 Montana Company produces basketballs. It incurred the following 1

Upload: g-jha

Post on 13-Apr-2016

50 views

Category:

Documents


0 download

DESCRIPTION

Assignments and homework

TRANSCRIPT

Assignments andHoemworks24 February, 2016 | http://tutorsof.blogspot.com

Elements and core disciplinesof lean manufacturingResearch the elements and core disciplines of lean manufacturingand services as it relates to your organization, or one with whichyou are familiar.Write a 700– to 1,050-word paper in which you address thefollowing points:• Describe briefly at least three core elements of lean.• Identify which elements are required for your selectedorganization to move towards a lean environment.• Describe your selected organization’s vision.• Describe how your selected organization’s vision supports lean.If the organization’s vision does not support lean, re-write it sothat it does and describe how your new version of the visionsupports lean.

Different types of budgetsReview different budgets used in the different organizations inwhich your team works or in an another organization with whichyou are familiar. What are the uses of the types of budgets youreviewed?

BYP18-1 Martinez CompanyAccess the following Week 5 Assignment in WileyPLUS:• Broadening Your Perspective 18–1 (see attached)Write a paper of no more than 750 words in which you respond tothe Broadening Your Perspective 18–1 activity titled “DecisionMaking Across the Organization” in Ch. 18 of Accounting.BYP18-1 Martinez Company has decided to introduce a newproduct. The new product can be manufactured by either acapital-intensive method or a labor-intensive method. Themanufacturing method will not affect the quality of the product.The estimated manufacturing costs by the two methods are asfollows.

Capital– Labor–Intensive IntensiveDirect materials $5 per unit $5.50 per unitDirect labor $6 per unit $8.00 per unitVariable overhead $3 per unit $4.50 per unitFixed manufacturing costs $2,508,000 $1,538,000

Martinez’s market research department has recommended anintroductory unit sales price of $30. The incremental sellingexpenses are estimated to be $502,000 annually plus $2 for eachunit sold, regardless of manufacturing method.

Instructions

With the class divided into groups, answer the following.(a) Calculate the estimated break-even point in annual unit sales ofthe new product if MartinezCompany uses the:(1) Capital-intensive manufacturing method.(2) Labor-intensive manufacturing method.(b) Determine the annual unit sales volume at which MartinezCompanywould be indifferent between the two manufacturing methods.© Explain the circumstance under which Martinez should employeachof the two manufacturing methods.

Finance DQsMinimum 100 words each.Q1. Discuss the importance of budgeting on the home front — inyour personal finances. How do you do it and what changes willyou make in light of what you learned this week?

Q2. Many upper level managers consider the budget to be a livingdocument. What do they mean by this and do you agree with theirassertion? Why? Why not?

Q3. Explain static budget reports.

Q4. Explain Flexible Budgets.

Q5. Explain “Variance Analysis and Balanced Scorecard”

Finance questionsBrief Exercise 18–8Meriden Company has a unit selling price of $680, variable costsper unit of $408, and fixed costs of $178,704.

Compute the break-even point in units using the mathematicalequation.

Brief Exercise 18–10For Turgo Company, variable costs are 60% of sales, and fixedcosts are $172,800. Management’s net income goal is $88,720.

Compute the required sales in dollars needed to achievemanagement’s target net income of $88,720.

Brief Exercise 18–11For Kozy Company, actual sales are $1,241,000 and break-evensales are $744,600.

Compute the margin of safety in dollars and the margin of safetyratio.

Brief Exercise 19–16Montana Company produces basketballs. It incurred the following

1

costs during the year.Direct materials $14,567Direct labor $25,925Fixed manufacturing overhead $9,738Variable manufacturing overhead $31,971Selling costs $21,012

What are the total product costs for the company under variablecosting?

Exercise 19–17Polk Company builds custom fishing lures for sporting goodsstores. In its first year of operations, 2012, the company incurredthe following costs.

Variable Cost per UnitDirect materials $7.65Direct labor $2.50Variable manufacturing overhead $5.87Variable selling and administrative expenses $3.98

Fixed Costs per YearFixed manufacturing overhead $239,400Fixed selling and administrative expenses $244,902

Polk Company sells the fishing lures for $25.50. During 2012, thecompany sold 80,500 lures and produced 95,000 lures.Assuming the company uses variable costing, calculate Polk’smanufacturing cost per unit for 2012. (Round answer to 2 decimalplaces, e.g.10.50.)

Brief Exercise 21–1For the quarter ended March 31, 2012, Maris Companyaccumulates the following sales data for its product, Garden-Tools:$318,500 budget; $339,400 actual.

Prepare a static budget report for the quarter.

Brief Exercise 21–4Gundy Company expects to produce 1,293,000 units of Product XXin 2012. Monthly production is expected to range from 70,870 to103,090 units. Budgeted variable manufacturing costs per unitare: direct materials $3, direct labor $6, and overhead $11.Budgeted fixed manufacturing costs per unit for depreciation are$5 and for supervision are $2.

Prepare a flexible manufacturing budget for the relevant rangevalue using 16,110 unit increments. (List variable costs beforefixed costs.)

Potential benefits anddrawbacks of usingself-managed teamsBriefly discuss some of the potential benefits and drawbacks ofusing self-managed teams.

Reference: Lussier, R. N., Achua, C. F. (2013). Leadership: Theory,Application, & Skill. (5th ed.) Cengage Learning.525+ words

Finance questionsVertical analysis (common-size) percentages for Vallejo Company’ssales, cost of goods sold, and expenses are listed here.Vertical Analysis 2012 2011 2010Sales 100 % 100 % 100 %Cost of goods sold 61.7 63.4 66.4Expenses 25.6 26.7 28.6

Did Vallejo’s net income as a percent of sales increase, decrease,or remain unchanged over the 3-year period? Provide numericalsupport for your answer.

Horizontal analysis (trend analysis) percentages for SpartanCompany’s sales, cost of goods sold, and expenses are listed here.Horizontal Analysis 2012 2011 2010Sales 96.2 % 104.8 % 100.0 %Cost of goods sold 101.0 98.0 100.0Expenses 105.6 95.4 100.0

Explain whether Spartan’s net income increased, decreased, orremained unchanged over the 3-year period.

Finance DQ1. Contrast the primary focus of job order cost accounting and ofprocess cost accounting. What are the similarities between the two

2. Assume you own a business that makes two complementaryproducts for which you allocated manufacturing overheadproportionally. A competitor is trying to undercut your price forone of the products. How might ABC costing help you bettercompete with this pending threat?

Managerial Economics —Insurance Company questionA large, well-established home insurance company writesinsurance policies to cover losses from fire, theft, and vandalism.In a recent financial review, managers discovered that companyperformance was lagging behind projections. They examinedpricing and claims history in more detail and identified a group ofabout 10,000 customers whose claims far exceeded the collectedpremiums. Members of the actuarial group, whose compensationwas partially tied to profitability of the policies they priced, wereparticularly frustrated. How would you recommend the insureraddress this problem?Before continuing, first answer the following 3 questions todiagnose and solve the problem. Then, please elaborate in youranswer to the question above.1) Who is making the bad decision?2) Do the actuaries have enough information to make a gooddecision?3) Do the actuaries have the incentive to make a good decision?

2

MC 30QUESTIONS — Score100%1Which company experienced a tarnished reputation and scandalafter experiencing behavior substitution when employees alteredtheir behavior on the job to fit the reward system?•Saks•Neiman Marcus•Macy’s• Sears, Roebuck, & Co.

2Which is the MOST commonly used measure of corporateperformance (in terms of profit)?•EPS•ROE•DPSROI•3Which strategy specifies the firm’s overall direction in terms of itsgeneral orientation toward growth, the industries or markets inwhich it competes, and the manner in which it coordinatesactivities and transfers resources among business units?•Corporate•Functional•Divisional•Organizational

4Which strategy is developed to pull together the various activitiesand competencies of each department so that corporate andbusiness unit performance improves and resource productivity ismaximized?•Competitive strategy•Functional strategy•Business strategy•Enterprise strategy5One reason environmental uncertainty is a threat to strategicmanagers is because•it forces the strategic manager to be reactive.•the strategic manager cannot control the environment.•

it is a costly and consuming process.•it hampers their ability to develop long-range plans.6The concept that proposes private corporations haveresponsibilities to society that extend beyond making a profit isknown as•flexible responsibility•social flexibility•social responsibility•managerial responsibility7In a survey of 50 corporations, which of the following was rated asa benefit of strategic management?•Higher levels of job satisfaction•Clearer sense of vision for the firm•Higher levels of employee motivation•Improved productivity8The strategy that deals with product and process innovation andimprovement is known as a __________strategy.•financial•marketing•R&D•operations9According to Porter, the corporation is most concerned with•the amount of pressure from the societal environment•the intensity of competition within its industry•the aggregate level of demand for a product line•a market’s position on its life cycle10The relationship among the board of directors, top management,and shareholders is referred to as•corporate strategy•corporate synergy•corporate governance•corporate management11If performance data and activity reports indicate undesirableperformance as a result of inappropriate use of the strategic

3

management process, operational managers must•allow sufficient time to pass to verify if it is the process or just theusage that is the problem.•know about it so that they can correct the employee activity.•immediately notify the board of directors.•change the strategic management model.12When a company determines a competency’s competitiveadvantage, Barney refers to this issue as•value•imitability•organization•rareness13Strategic planning in a multidivisional corporation•should be a formalized and sophisticated system.•should be accomplished quickly to decrease the likelihood of itbecoming outdated.•should be instigated only from the main corporate office.•should encourage a clear delineation between top managementand lower-level managers.14What question must managers ask concerning the relationshipbetween economic logic and international strategy?•Which geographic areas will we enter?•Which international market-entry strategies will we use?•How does our international strategy contribute to the economiclogic of our business and corporate strategies?•How does being international make our products more attractiveto our customers?15The technique that illustrates how management can match theexternal opportunities and threats with its strengths andweaknesses to yield four sets of strategic alternatives is called a(an)•EFAS Table•IFAS Table•SFAS Table•TOWS Matrix16Who typically implements strategy in large, multi-industry

corporations?•The board of directors•Middle management•First level management•Everyone in the organization17The process by which a firm approaches its cross-border activitiesand those of competitors, and plans to approach them in thefuture, is called•competitive strategy•international strategy•staging•cross-border configuration18Executives with a particular mix of skills and experiences may beclassified as an executive type and paired with•a certain educational background•a specific experience background•a specific corporate strategy•a specific personal characteristic19Suboptimization occurs when•managers tend to focus more of their attentions on those aspectswhich are measurable than on those which are not•individuals are placed into positions not suited to their abilities•there is a failure to produce at or near full capacity•a division or functional unit views itself as a separate entity andrefuses to cooperate with other divisions or units to the detrimentof the organization as a whole20The sum total of the activities and choices required for theexecution of a strategic plan is known as in•strategy implementation•environmental scanning•strategic formulation•evaluation and control21An acronym for the assessment of the external and internalenvironments of the business corporation in the process ofstrategy formulation/strategic planning is•

4

M.B.O.•R.O.I.•S.B.U.•S.W.O.T.22The hiring of new people with new skills, firing of people withinappropriate or substandard skills, and/or training existingemployees to learn new skills are included the process of•operating•staffing•training•structuring23According to the text, what is the “key” to effective managementof change in culture?•Staffing•Communication•Evaluation•Operationalization24Research suggests that strategic management evolves throughfour sequential phases in corporations. The first phase is•forecast-based planning•basic financial planning•externally-oriented planning•internally-oriented planning25Because of the belief that accounting-based numbers such as ROI,ROE, and EPS are not reliable indicators of a corporation’seconomic value, which method of corporate performance is nowpreferred?•Profit margin on sales•Basic earning power•Price/earnings ratio•Shareholder value26Who said that the social responsibility of business is a“fundamentally subversive doctrine” and that the one socialresponsibility of business is “to use its resources and engage inactivities designed to increase its profits so long as it stays withthe rules of the game…”?•

Archie Carroll•Adam Smith•William C. Norris•Milton Friedman27The end result of activity is known as•performance•return on equity•gratuity•measurement28In the development of a SFAS matrix, the first step is to•list the most important EFAS and IFAS items•calculate the weighted scores•indicate short-term for the duration•enter the ratings of how the company’s management is respondingto each of the strategic factors29Continuous improvement is an operations concept developed in•Sweden•Germany•the United States•Japan30The strategy implementation tool used to determine what actionsare going to be taken, by whom, during what time frame, and withwhat expected results is called a(n)•mission statement•action plan•MBO•succession plan

5

CMGT420 Week-2 Planningfor scope, time, and cost.Prepare a 2– or 3-page executive briefing memo for seniormanagement.You are a new project manager taking over for a project managerwho was fired from the job. He was fired because he has not usedproject management framework to plan the project. The only thingthat the previous project manager produced is the Project Charter.Luckily, the project is still in planning phase, and only the planningfor scope, time, and cost must be completed for the project to beback on track.Your executive briefing memo should outline all the input in orderto complete the planning for scope, time, and cost. There shouldbe a brief explanation of each input.

HRM420 Week-5 Badermancrisis contingency planHRM420 Week-5 Baderman crisis contingency plan.

HRM420 Week-5 Appendix BContingency Plan EvaluationResource: Appendix BResearch and locate two contingency plans using a search engineof your choosing.Fill out Appendix B, Contingency Plan Evaluation, using theinformation found in your search. Cite at least three substantivereferences in APA format both in the body of Appendix B as well asin a list at the end.Post your assignment as a Microsoft® Word attachment.

Appendix B: Contingency Plan EvaluationUsing a search engine of your choice, research and locate twocontingency plans and use the information you find to fill out theevaluation table below.

Contingency Plan and SourceProvide a brief overview of the community the contingency planserves.Describe the risks the plan identifies and covers.Does the plan adequately cover the risks identified?Where does the plan excel?Where is the plan inadequate?Identify risks that the plan does not address.Suggest a way to minimize that risk.Which plan do you prefer and why?

Week-5 Contingency PlanEvaluation Appendix B FinalResources: A virtual organization from the Virtual Organizationlink and Appendix CDesign an HR risk management strategy plan for your chosenvirtual organization company using Appendix C as a guide. Cite atleast three substantive references in APA format (in addition to thereferences to the virtual organization).Summarize the following in your plan:• Risk assessment and management program• Health and safety programs• Succession plan• Crisis contingency planPost your assignment as a Microsoft® Word attachment

Appendix C: HR Risk Management Strategy PlanRisk Assessment and Management Program• Suggested timelines for assessment of risk (Suggest the amountof time spent analyzing and assessing the risk factors. Include timefor committees to meet and discuss necessary focus points.)• Focus points• Management strategies• Ongoing timeline for monitoringHealth and Safety Programs• Identify at least two health and safety concerns in the workplace.• Design programs to address those concerns.• Analyze the relationship of ethics and safety in your programs.Succession Plan• Outline a training and development program to cross-train forkey positions.• Assess the training and development programs for ease ofimplementation.Crisis Contingency Plan• Identify at least one potential crisis resulting from the following:o Internal cause (such as a union strike)o External cause (such as natural disaster)

BUS475 Week-2 StrategicPlan Part I-ZeeshanWrite a 1,400– to 1,750-word paper in which you explain theimportance of innovation in your selected business’s vision,mission, and values, and determine your business model for thisnew division. Include the following:• Propose a new product or service for the new company division.The division should be customer-focused with an innovativemission statement. Ensure that you are differentiating yourproduct or service.• Describe how the division addresses customer needs andachieves competitive advantage.• Create a vision and a business model for this new division thatclearly demonstrates your decision on what you want yourbusiness to become in the future.• Explain how the vision, mission, and value of the new divisionalign with the company’s mission and vision.• Summarize how the vision, mission, and values guide thedivision’s strategic direction.• Define your guiding principles and values for your division in the

6

context of culture, social responsibility, and ethics.

BUSINESS: AUTHENTIC INDIAN RESTAURANT

BAM560 StrategicManagement Final ExamBAM560

Strategic Management

Strategic Management: Concepts and Cases

Final Examination

1

Multiple Choice Questions (Enter your answers on the enclosedanswer sheet)

1) During what stage of strategic management are a firm’s specificinternal strengths and weaknesses determined?

A) Feedback

B) Implementation

C) Goal-setting

D) Formulation

E) Evaluation

2) What step in the strategic development process involvesmobilizing employees and managers to put strategies into action?

A) Implementing strategy

B) Formulating strategy

C) Strategy evaluation

D) Competitive advantage

E) Strategic advantage

3) Which phase of strategic management is called the actionphase?

A) Strategy implementation

B) Strategy formulation

C) Allocating resources

D) Strategy evaluation

E) Measuring performance

4) ________is not a strategy-implementation activity.

A) Devising policies

B) Establishing annual objectives

C) Taking corrective actions‘

D) Motivating employees

E) Allocating resources

5) ________and ________are external forces transforming businessand society

today.

A) Corporate culture; stakeholders

B) Stakeholders; strategy

C) E-commerce; strategy

D) E-commerce; globalization

E) Strategy; globalization

Strategic Management

Final Examination

2

6) In December 2006, online sales in the U.S. rose by

A) 150 percent.

B) 10 percent.

C) 100 percent.

D) 25 percent.

E) 50 percent.

7) The one factor that has most significantly impacted the natureand core of

buying and selling in nearly all industries has been

A) corporate greed.

B) customer and employee focus.

C) the government.

D) the Internet.

E) political borders.

8) Specific results an organization seeks to achieve in pursuing itsbasic mission

are

A) rules.

B) mission.

C) policies.

D) objectives.

E) strategies.

9) In which phase of strategic management are annual objectivesespecially important?

A) Implementation

B) Control

C) Evaluation

D) Formulation

E) Management

10) What are guides to decision making?

A) Laws

7

B) Procedures

C) Goals

D) Rules

E) Policies

11) The changes that occurred when Robert Iger took over thereigns at Disney,

demonstrate which current trend in organizations?

A) Increased emphasis on strategic planning

B) Increased structuring of strategic management

C) Increased decentralizing of strategic management

D) Increased formalization of the strategic management process

E) Increased central planning of the strategic managementprocess

12) According to research, organizations using strategicmanagement are

________than those that do not.

A) more complex

B) more profitable

C) less profitable

D) less complex

E) less static

13) According to Greenley, strategic management offers all ofthese benefits except that

A) it provides an objective view of management problems.

B) it encourages a favorable attitude toward change.

C) it maximizes the effects of adverse conditions and changes.

D) it creates a framework for internal communication amongpersonnel.

E) it gives a degree of discipline and formality to the managementof a business.

14) What is not a reason given for poor or no strategic planning inorganizations?

A) Fire-fighting

B) Trust of management

C) Poor reward structure

D) Wasting of time

E) Being content with success

15) Principles of conduct that guide decision-making are known as

A) social responsibility requirements.

B) business ethics.

C) human rights.

D) nonprofit organization policies.

E) the Constitution

16) Ethical standards come out of ________in a final analysis.

A) history and heritage

B) competitors

C) community involvement

D) stakeholder analysis

E) government

17) All of these are potential disadvantages of an internationaloperation except

A) reduced tariffs and taxes.

B) complexity due to a multiple monetary system.

C) overestimated weaknesses and underestimated strengths ofcompetitors.

D) differing languages, cultures and value systems.

E) all of these are potential disadvantages.

18) Which of these basic questions should a vision statementanswer?

A) Who are our competitors?

B) What is our business?

C) Who are our employees?

D) What do we want to become?

E) Why do we exist?

19) Who is referred to as “the father of modern management?”

A) Smith

B) Deming

C) Drucker

D) Peters

E) McGinnis

20) The mission statement answers which question?

A) How can we improve ourselves?

B) What do we want to become?

C) Who are our stakeholders?

D) What is our business?

E) How can we increase profitability?

21) The vision statement answers which question?

A) Who are our stakeholders?

B) What do we want to become?

C) What is our business?

D) How can we increase profitability?

E) How can we improve ourselves?

8

22) In the process of developing a mission statement, it isimportant to involve

A) the board of directors only.

B) upper-level management only.

C) as few managers as possible.

D) as many managers as possible.

E) lower-level management only.

23) What can be used to promote unbiased views and to managethe development

of the mission statement more effectively?

A) An internal group

B) Surveys

C) Command-and-control

D) A committee of managers

E) A facilitator

24) Business Week reports that firms using mission statementshave ________

percent higher return on certain financial measures than thosewithout such

statements.

A) 15

B) 57

C) 54

D) 10

E) 30

25) All stakeholders

A) have environmental concerns as their top priority.

B) have the same claims and concerns about an organization.

C) have ownership rights in an organization.

D) have the same voting rights in an organization.

E) have claims and concerns about an organization, but theseclaims and con–

cerns vary.

26) The three characteristics of a mission statement are adeclaration of attitude,

a declaration of social policy and

A) a profit orientation.

B) an employee orientation.

C) a customer orientation.

D) a shareholder orientation.

E) an environmental orientation.

27) A proactive environmental policy is likely to lead to

A) numerous liability suits.

B) reduced customer loyalty.

C) conservation of energy.

D) higher medical costs.

E) higher cleanup costs.

28) What happened to sales of big-rig trucks as a result of newfederal regulations on emissions?

A) Production increased by 40 percent

B) Production decreased by 40 percent

C) The change had no impact on production

D) Production increased by 50 percent

E) Production decreased by 50 percent

29) The corporate social policy should be reaffirmed or changedduring which phase of strategy development?

A) Strategy evaluation

B) Strategy formulation

C) Strategy implementation

D) Strategic mission

E) Strategy control

30) Which of the following dimensions are not recommendedaspects of a mission statement?

A) Customers

B) Concern for employees

C) Markets

D) Self-concept

E) Strategies

31) Effective mission statements

A) become ineffective in the first year.

B) never require revision.

C) are usually changed every few years.

D) stand the test of time and require little revision.

E) are usually changed every few months.

32) The process of performing an external audit needs to include

A) only top level managers, as it’s a planning function.

B) stockholders and external government agencies

C) between 15 to 20 managers for it to be valid

D) primarily front-line supervisors

E) as many managers and employees as possible.

33) What effect do trends in the dollar’s value have on companiesin different industries and in different locations?

A) Insignificant and unequal

9

B) No significant impact

C) Marginal and equal

D) Significant and unequal

E) Significant and equal

34) In general, what happens to American goods in overseasmarkets when there is a strong dollar?

A) Cheaper

B) More attractive

C) More expensive

D) Less expensive

E) Desirable

35) When an industry relies heavily on government contracts,which forecasts can be the most important part of an externalaudit?

A) Competitive

B) Economic

C) Multinational

D) Political

E) Technological8 Final Examination Strategic Management

36) Who is Japan’s largest trading partner?

A) China

B) Mexico

C) Germany

D) U.S.

E) U.K.

37) Technological advancements can create new________advantages that are

more powerful than existing advantages.

A) economic

B) social

C) competitive

D) comparative

E) environmental

38) Which sector of the economy would be most impacted bytechnological developments?

A) Paper

B) Forestry

C) Textiles

D) Metals

E) Pharmaceuticals

39) Keeping strategies secret from employees and stakeholderscan do all of the following except

A) inhibit employee and stakeholder commitment.

B) forego valuable employee or stakeholder input.

C) provide competitive advantage to competitors.

D) inhibit employee and stakeholder communication.

E) inhibit employee and stakeholder understanding.

40) Intensity of competition ________in lower-return industries.

A) is lowest

B) is not important

C) is highest

D) is non-existent

E) fluctuates Final Examination Strategic Management 9

41) Whenever new firms can easily enter a particular industry, theintensity of

competitiveness among firms

A) decreases.

B) increases.

C) fluctuates.

D) neutralizes.

E) stays the same.

42) What level of bargaining power do consumers have when theproducts being

purchased are standard or undifferentiated?

A) Marginal

B) High

C) Negative

D) Low

E) Not necessary

43) Because of the Internet, barriers to personal and businesssuccess are

A) acting like glass walls.

B) being eliminated.

C) lower.

D) significantly enhanced.

E) being built.

44) The international challenge faced by U.S. business is twofold

A) how to gain and maintain exports to other nations and how todefend domes–

tic markets against imported goods.

B) how to gain exports to other nations and enhance market sharefor imported

goods in domestic markets.

10

C) how to increase exports to other countries and how to increaseimports from

other countries.

D) how to defend domestic markets against imported goods whileminimizing

exports.

E) how to enhance imported goods in domestic markets andminimize exports to

other nations.

45) ________exemplifies the complexity of relationships among thefunctional

areas of business.

A) Financial ratio analysis

B) Environmental scanning

C) External audit

D) Government audit

E) Distribution strategy

46) Which function of management includes all of those activitiesundertaken to

ensure actual operations conform to planned operations?

A) Controlling

B) Staffing

C) Planning

D) Motivating

E) Organizing

47) The first step in the controlling function of management is to

A) take corrective actions.

B) establish performance standards.

C) restrict breaks employees take.

D) measure individual and organizational performance.

E) evaluate expense reports.

48) Opportunity analysis is one of the basic functions of

A) computer information systems.

B) production/operations.

C) management.

D) marketing.

E) research and development.

49) ________is not considered to be a function of marketing.

A) Market segmentation

B) Distribution

C) Marketing research

D) Customer analysis

E) Opportunity analysis

50) The Robinson-Patman Act affects a company’s

A) culture.

B) employee costs.

C) cost of products.

D) pricing methods.

E) trucking methods.

51) What category of ratios measures a firm’s ability to meetmaturing short-term

obligations?

A) Leverage

B) Activity

C) Profitability

D) Growth

E) Liquidity

52) According to Roger Schroeder, which of the following is not abasic function

of production management?

A) Transportation

B) Inventory

C) Capacity

D) Workforce

E) Quality

53) Which country has the highest average hourly pay for autoworkers?

A) Japan

B) Germany

C) Canada

D) France

E) U.S.

54) ________has been successful in determining R&D budgetallocations.

A) Financing as many project proposals as possible

B) Budgeting for R&D about what competitors spend

C) Using the percentage of sales method

D) Deciding how many successful new products are needed

E) All of the above have been used

55) Which of the following ties all business functions together andprovides the basis for all managerial decisions?

A) Marketing

11

B) Management

C) Workforce

D) Information

E) Technology

56) Which of the following is the first step in developing an IFEMatrix?

A) Identifying the organization’s functions of business

B) Summing the weighted scores for each variable

C) Identifying the organization’s strengths and weaknesses

D) Determining the lead strategist

E) Determining the organization’s structure

57) The IFE Matrix should be ________in multidivisional firms.

A) all-inclusive

B) constructed only for the major divisions

C) revised monthly

D) constructed for each division

E) developed before the EFE Matrix

58) Which of these strategies is effective when the number ofsuppliers is small and the number of competitors is large?

A) Conglomerate diversification

B) Forward integration

C) Backward integration

D) Concentric diversification

E) Horizontal diversification

59) Which strategy seeks to increase market share of presentproducts or services in present markets through greater marketingefforts?

A) Backward integration

B) Market penetration

C) Forward integration

D) Market development

E) Product development

60) All of the following situations are conducive to marketdevelopment except

A) when an organization competes in a high-growth industry.

B) when new untapped or unsaturated markets exist.

C) when an organization is very successful at what it does.

D) when an organization’s basic industry is becoming rapidlyglobal in scope.

E) when an organization has excess production capacity.

61) Which strategy should an organization use if it competes in ano-growth or a slow-growth industry?

A) Backward integration

B) Retrenchment

C) Unrelated diversification

D) Related diversification

E) Divestiture

62) Which of the following is not an example of when anorganization should use

an unrelated diversification strategy?

A) When revenues derived from an organization’s current productsor services

would increase significantly by adding the new unrelated,products.

B) When the new products have counter-cyclical sales patternscompared to an

organization’s present products.

C) When an organization competes in a highly competitive and/or ano-growth

industry.

D) When an organization’s present channels of distribution can beused to mar–

ket the new products to current customers.

E) When the organization has a strong management team.

63) Which chapter of the bankruptcy code applies tomunicipalities?

A) Chapter 9

B) Chapter 12

C) Chapter 8

D) Chapter 13

E) Chapter 7

64) The Family Farmer Bankruptcy Act of 1986 created

A) Chapter 13.

B) Chapter 9.

C) Chapter 8.

D) Chapter 7.

E) Chapter 12.

65) Under which strategy would you offer products or services to awide range of customers at the lowest price available on themarket?

A) Low-cost

B) Differentiation

C) Best-value

D) Low-cost focus

E) Best-value focus

12

66) Under which condition would a differentiation strategy beespecially effective?

A) When the industry has many different niches and segments,thereby allowing

a company to pick a competitively attractive niche suited to itsown resourc–

es.

B) When technological change is fast paced and competitionrevolves around

rapidly evolving product features.

C) When few, if any, other rivals are attempting to specialize in thesame target

segment.

D) When industry leaders do not consider the niche to be crucial totheir own

success.

E) When the target market niche is large, profitable and growing

67) Which of the following is not a reason joint ventures fail?

A) The venture may benefit the partnering companies but may notbenefit the

customers who then complain about poorer service or criticize thecompanies

in other ways.

B) The venture may begin to compete more with one of thepartners than the

other.

C) Stakeholders from both partners are equally satisfied.

D) Managers who must collaborate daily in operating the ventureare not in–

volved in forming or shaping the venture.

E) The venture may not be supported equally by both partners.

68) What was the largest acquisition completed in 2007?

A) CVS acquiring Caremark Rx

B) AT&T acquiring BellSouth Corp

C) Linde acquiring BOC Group

D) Johnson & Johnson acquiring Pjizen Consumer Healthcare

E) Porsche acquiring Volkswagon

69) Which section of the SWOT Matrix involves matching internalstrengths with

external opportunities?

A) The ST cell

B) The WT cell

C) The WO cell

D) The SW cell

E) The SO cell

70) Which strategies aim at improving internal weaknesses bytaking advantage of

external opportunities?

A) ST

B) WO

C) SO

D) WT

E) SW

71) How many cells are in a SWOT Matrix?

A) Eight

B) Nine

C) Two

D) Four

E) Six

72) Which of the following is not a step of a SWOT Matrix?

A) Match strengths with external opportunities and record theresultant SO strat–

egies in the appropriate cell.

B) List the firm’s key external threats.

C) Match internal weaknesses with external threats and record theresultant WT

strategies.

D) List the firm’s external opportunities.

E) List the firm’s external weaknesses.

73) Which of these is not a SPACE Matrix quadrant?

A) Aggressive

B) Defensive

C) Conservative

D) Competitive

E) Offensive

74) In the SPACE analysis, what does a (+6, +3) strategy profileportray?

A) A strong industry

B) A stable environment

C) A weak industry

D) An unstable environment

E) A weak financial position

75) For what type of company is the BCG Matrix ideal foranalyzing?

13

A) All companies

B) Large companies

C) Companies with more than one division

D) Companies with annual sales of less than $1 million

E) Companies with annual sales greater than $1 million

76) An organization that has a low relative market share positionand competes in

a slow-growth industry is referred to as a

A) dog.

B) star.

C) question mark.

D) cowboy.

E) cash cow.

77) According to the Grand Strategy Matrix, organizations inwhich .quadrant

have a strong competitive position but are in a slow-growthindustry,

A) IV.

B) I.

D) V.

E) III.

78) The top row of a QSPM consists of alternative strategiesderived from all of

these except

A) BCG Matrix.

B) CPM Matrix.

C) Space Matrix.

D) Grand Strategy Matrix.

E) IE Matrix.

79) How are objectives in the areas of profitability, growth andmarket share commonly established?

A) Geographic location

B) Customer groups

C) Business segment

D) Product

E) all of the above

80) _______is not a major factor that commonly prohibits effectiveresource allocation.

A) Underprotection of resources

B) Lack of sufficient knowledge

C) Vague strategy targets

D) Reluctance to take risks

E) Organizational politics

81) Which approach for managing and resolving conflict involvesexchanging

members of conflicting parties of that each can gain anappreciation of the

others point of view?

A) Resistance

B) Confrontation

C) Defusion

D) Avoidance

E) Compliance

82) Which approach for managing and resolving conflict involvesplaying down

differences between conflicting parties while accentuatingsimilarities and

common interests?

A) Defusion

B) Resistance

C) Compliance

D) Avoidance

E) Confrontation

83) Why do changes in company strategy often require changes inthe way an

organization is structured?

A) Structure dictates how resources will be obtained.

B) Structure dictates strategy.

C) Structure dictates how goals and objectives will be established.

D) Structure dictates how money is spent.

E) Structure dictates authority over projects.

84) What percentage of companies are reported to have some formof bonus plan?

A) 40 percent

B) 95 percent

C) 80 percent

D) 75 percent

E) 25 percent

85) Resistance to change can manifest itself through

A) filing unfounded grievances.

B) sabotaging production machines.

C) unwillingness to cooperate.

D) absenteeism.

E) all of the above

14

86) Which strategy could be best defined as an effective,multi-method technique of studying and altering a firm’s culture?

A) Delivering

B) Benchmarking

C) Educative change strategy

D) Triangulation

E) Process management

87) What percent of strategies formulated are successfullyimplemented?

A) Approximately 66 percent

B) Less than 10 percent

C) Between 40 to 60 percent

D) About 30 percent

E) More than 80 percent

88) Why is market segmentation an important variable in thestrategy-implementation process?

A) Company strategies do not require increased sales through newmarkets and

products.

B) It allows a firm to minimize per-unit profits and per-segmentsales.

C) It directly affects marketing mix variables.

D) It allows a firm to operate with no resources.

E) all of the above

89) Which of the following is (are) true about two different marketsegments?

A) They are most effective when a firm squats between twosegments.

B) They are always in different geographic locations.

C) They are usually incompatible.

D) They usually require different marketing strategies.

E) They can usually be served with the same marketing strategy.

90) What is a central strategy-implementation technique thatallows an organization to examine the expected results of variousactions and approaches?

A) Financial budgeting

B) EPS/EBIT

C) External analysis

D) TOWS analysis

E) Projected financial statement analysis

91) Which of these is the most common type of budgeting timeframe?

A) Annual

B) Monthly

C) Daily

D) Every decade

E) Quarterly

92) What is a limitation of using financial budgets?

A) They are sometimes used as instruments of tyranny.

B) They can become a substitute for objectives.

C) They can hide inefficiencies if done only on precedent.

D) They can be so detailed that they are cumbersome andexpensive.

E) all of the above

93) What best describes how much a company is worth?

A) Static

B) Known only to the firm’s accountants

C) Explicit accounting standards

D) An exact science

E) An educated guess

94) What is the best definition of goodwill?

A) Value associated with benefits from environmental programs

B) Excess of current assets over liabilities

C) Value attached to the firms reputation

D) Premiums paid for acquisition

E) Excess of assets over liabilities

95) If success for one organizational department means failure foranother department, then strategies may be

A) advantageous.

B) failures.

C) synergistic.

D) inconsistent.

E) inconsonant

96) Corrective actions are not needed when

A) changes have occurred in the firm’s internal strategic position.

B) the industry is slowing down.20 Final Examination StrategicManagement

C) the firm is not progressing satisfactorily toward achievingstated objectives.

D) external and internal factors have not significantly changed.

E) competitive factors are on the rise.

97) What is the basis for quantitative financial evaluation?

A) Financial ratios

B) Reduction in costs

15

C) The EPS/EBIT Analysis

D) Present value analysis

E) Capital Asset Pricing Model

98) Corrective action should do all of the following except

A) improve internal weaknesses.

B) avoid external threats.

C) capitalize upon internal strengths.

D) strengthen an organization’s competitive position.

E) avoid external opportunities.

99) What aims to balance long term with short term concerns,financial with non–

financial concerns, and internal with external concerns?

A) Contingency planning

B) Measuring performance

C) reviewing Bases of Strategy

D) The Balanced Scorecard approach

E) Taking corrective action

100) Which type of auditors are specifically responsible forsafeguarding the as–

sets of a company?

A) Research auditors

B) Government auditors

C) External auditors

D) Independent auditors

E) Internal auditors

BIS320 Week-5 Final Exam(Score 90%)Question-1You want to model the growth of the sales of three differentproducts over the past six years. You want to emphasize thegrowth of the total amount of sales in addition to the relativegrowth rates of each of the products. Which type of chart shouldyou use?•Clustered column chart•Stacked column chart•100% stacked column chart•Pie chart

Question-2What is the best strategy for designing a PowerPoint presentationfor the first time for your organization?•

Choose the template that you used for the class that you did thebest in at college.•Use the Microsoft.com 5-star rating to find the most well-likedtemplate.•Ask around to see if there is a standard template for theorganization.•Use the Blank Presentation template just to be safe.

Question-3Nonmerchant companies•sell services that they provide•include B2C, B2B, and B2G transactions•take title to the goods they sell•arrange for the purchase and sale of goods

Question-4Which of the following is considered to be input hardware?•Video Display•Plotter•Speakers•Keyboard

Question-5A ________connects computers at different geographic locations.•PSDN•LAN•VPN•WAN

Question-6Which of the following statements is TRUE with regard to systemmaintenance?•All commercial software products are shipped with known failures.•All organizations track system failures and enhancements usingword-processing documents.•Software developers usually club enhancement requests andfailures together.•IS personnel prioritize system problems on afirst-come-first-served basis

Question-7When creating a presentation, it is most important to considermaking the text•

16

readable•colorful•decorative•beautifulQuestion-8The CPU has a small amount of very fast memory called•a cache•the main memory•a data channel•serial bus

Question-9On a spreadsheet you have just opened, the projected sales arelisted by departments. You have just summed up the projectedsales by each department for year 2009 using a SUMIF function.To copy the same formulas over to use for year 2010, what types ofreferencing should you use?•Use absolute referencing to refer to the column containingdepartment names, but relative referencing for the rest.•Use relative referencing to refer to the column containingdepartment names, but mixed referencing for the rest.•Use relative referencing to refer to the column containingdepartment names, but relative referencing for the rest.•Use absolute referencing to refer to the column containingdepartment names, but mixed referencing for the rest.

Question-10In the Web 2.0 world, the value of a site increases•with users and use•over time•as the investments in it increase•exponentially

Question-11A grocery scanning checkout system is an example of•a vertical-market software•a one-of-a-kind application•an operating system•a horizontal market software

Question-12Which of the following is true of VPN?•Remote access is difficult in case of VPN.

•One disadvantage of VPN is that it does not encrypt messages.•It is a virtual, private pathway over a public or shared networkfrom the client to the server.•VPN communications are secure even though they are transmittedover the public Internet.

Question-13tracks changes to documents and provides features and functionsto accommodate concurrent work.•Workspace management•Content regulation•Workflow regulation•Version management

Question-14Projects that spend so much time ________are sometimes said to bein analysis paralysis.•on project scheduling•documenting requirements•in the system definition phase of the SDLC•designing system components

Question-15The easiest and cheapest time to alter the information system is inthe ________phase of the SDLC.•implementation•requirements analysis•component design•system definition

Question-16In making a financial plan, you have decided to assume sales willgrow by 10% from this year’s sales. The information for this year’ssales is contained in cell B5. The correct formula you should typeinto a cell to calculate next year’s sales is•=B5+B5*0.1•=1+B5*0.1•=10%*B5•=0.1*B5

Question-17To locate something in the database, one must type in the keywordinto the ________of the application.•

17

data column•report•query form•data entry form

Question-18The broadest definition of ________includes viruses, worms, Trojanhorses, spyware, and adware.•software•malware•metadata•widgets

Question-19Mark recently received an e-mail from what appeared to be alegitimate company, asking him to update and verify his creditcard details. Unknowingly, he obliged and later realized that theinformation had been misused. Mark is a victim of•sniffing•phishing•hacking•pretexting

Question-20Most homes and small businesses use ________because they receivemore data than they transmit.•ISDN•SDSL•ADSL•PPP

Question-21If you were writing a report and wanted the bottom of the thirdpage—after the title page and the table of contents—to say Page 1,what would you need to insert?•A section break•A header•A delimiter•A table

Question-22Which of the following is true regarding an incident-responseplan?•

The plan should identify critical personnel and their off-hourscontact information.•The plan should be simple enough to ensure a fast response withlimited practice.•The plan should require minimal training on the part of employees.•The plan should provide decentralized reporting of all securityincidents.

Question-23The best way to apply a previously created style to the currentdocument is to•click on the style; then select each line you want changed•select all paragraphs you want changed and click on the style•click on the style; then select all paragraphs you want changed•select each line you want changed and click on the style

Question-24Which of the following is true of Web 2.0?•Its supporting technologies include HTTP and HTML.•It is supported by telephones, faxes, and EDIs.•It makes use of user-generated content and is flexible.•It is a primitive interorganizational information system

Question-25During the ________phase of the SDLC process, developersconstruct, test, and install the components of the informationsystem.•database design•requirements analysis•feasibility assessment•implementation

Question-26Which of the following systems for sharing content providesversion control?•Google Docs•Microsoft SharePoint•Windows Live SkyDrive•File Transfer Protocol

Question-27Which of the following is TRUE of in-house custom-developedsoftware?•

18

The developing company pays the adaptation costs itself.•The organization has to tailor its applications to the software.•They are less expensive than off-the-shelf software.•They are easy and comparatively cheap to make

Question-28Which of the following stands true for enterprise DBMS products?•Paradox is an example of an enterprise DBMS product.•Most of the enterprise DBMS products are out of business today.•Enterprise DBMS products are designed for small and simpledatabase applications.•Enterprise DBMS products support many—perhaps thousands—ofusers and many different database applications

Question-29Which of the following statements is true regarding positionsensitivity?•It enables security personnel to prioritize their activities inaccordance with the possible risk and loss.•It applies to new employees only.•It is documented only for high-sensitivity positions.•It is a type of data safeguard.

Question-30Which of the following is TRUE of thick-client applications?•All other things being equal, thin-client applications are preferredover thick-client applications.•With a thick-client application, a system administrator must installthe new version on each user computer.•A thick-client application is an application program that need notbe preinstalled on the client.•A thick-client application does not require preinstallation of clientcodes.

BIS320 Week-4 CollaborativeTool for retail jewelry StoreYou are a consultant who has been hired to help a retail jewelrystore reach out to new and existing customers. You have chosen touse a collaboration tool to help your client.

Create a 6–10 slide Microsoft® PowerPoint® presentation withspeaker notes for the management of the jewelry store that revealsyour findings. Include the following criteria:

Research collaboration tools using the Internet.

Choose a product to help your client.

Explain how the jewelry store could leverage the tool to servecustomers.

Explain how you could use Web 2.0 to expand market reach.

Consider whether the jewelry store should expand to B2B andB2G. Explain your response and discuss the rationale.

Include detailed speaker notes to discuss your findings andprovide rationale.

Complete the following in your presentation:

Format the slides using a standard style or create your own.

Insert a chart, graph, or table on at least one slide to show theadvantages of the product you have selected.

Create and insert a hyperlink to the company that makes sense forthe product you have selected.

BIS320 Week-3 DeterminingDatabases and DataCommunicationsDetermining Databases and Data Communications

Read Scenario 1 and Scenario 2 below.

Write a paper of no more than 1,500 words in which you respondto the questions designated for both scenarios.

Scenario 1: You are a marketing assistant for a consumerelectronics company and are in charge of setting up yourcompany’s booth at trade shows. Weeks before a show, you meetwith the marketing managers and determine what displays andequipment they want to display. Then, you identify each of thecomponents that need to be shipped and schedule a shipper todeliver them to the trade show site. You then supervise trade showpersonnel as they set up the booths and equipment.

After the show, you supervise packing the booth and all theequipment as well as schedule its shipment back to your homeoffice. When the equipment arrives, you check it into yourwarehouse to ensure that all pieces of the booth and all theequipment are returned. If there are any problems due to shippingdamage or loss, you handle those problems. Your job is important;at a typical show you are responsible for more than aquarter-million dollars of equipment.

• In Scenario 1:

o You need to track data about booth components, equipment,shippers, and shipment. List typical fields for each type of data.Provide an example of two relationships that you need to track.

o Do you need a database system? If not, can Excel® handle thedata and the output? What are the advantages and disadvantages?

o Would you use a personal database or an enterprise database?Explain your answer.

o Would a decision support system (DSS) be helpful? Explain youranswer.

Scenario 2: You manage a group of seven employees in a smallconsulting business. Some employees work at home and some

19

work in the office. Each of the employees needs to be connected tothe Internet.

• In Scenario 2:

o Does your company need a WAN or LAN? Explain your answer.

o Does your business require wireless? Explain your answer.

o Consider security. Is your data sensitive and in need ofprotection? Do you need to use a VPN? Explain your answer.

o Imagine that you created a Microsoft® Excel® spreadsheet tohelp you determine the costs and options for a wireless router foryour office. Use the Microsoft® Excel® template on the studentwebsite to manipulate the cost and specification data of thevarious wireless routers based on the directions in thespreadsheet.

Cite at least two references in your paper.

Format your paper consistent with APA guidelines.

Software engineering DQAnswer the following question in 100 to 200 words.

1. What is the difference between relational database managementsystems and object-oriented database management systems?

2.Identify and describe a systems design and analysis tool youwould like to use and when you would use that tool for a project towhich you might be assigned.

Next questions answer in 50 to 65 words.

What are some of the benefits of object-relational databasemanagement systems (ORDBMS)?

What are some steps companies can take to protect the privacy ofdata stored in relational database management systems andobject-oriented database management systems?

MGT498 Final Exam Score97%1. What question must managers ask concerning the relationshipbetween economic logic and international strategy?How does our international strategy contribute to the economiclogic of our business and corporate strategies?Which geographic areas will we enter?Which international market-entry strategies will we use?How does being international make our products more attractiveto our customers?

2. Executives with a particular mix of skills and experiences maybe classified as an executive type and paired witha specific personal characteristica certain educational backgrounda specific corporate strategya specific experience background

3. Which company experienced a tarnished reputation and scandalafter experiencing behavior substitution when employees alteredtheir behavior on the job to fit the reward system?Sears, Roebuck, & Co.

Macy’sNeiman MarcusSaks

4. An acronym for the assessment of the external and internalenvironments of the business corporation in the process ofstrategy formulation/strategic planning isS.B.U.S.W.O.T.R.O.I.M.B.O.

5. Research suggests that strategic management evolves throughfour sequential phases in corporations. The first phase isbasic financial planningforecast-based planninginternally-oriented planningexternally-oriented planning

6. Which is the MOST commonly used measure of corporateperformance (in terms of profit)?ROEDPSEPSROI

7. In the development of a SFAS matrix, the first step is toindicate short-term for the durationlist the most important EFAS and IFAS itemscalculate the weighted scoresenter the ratings of how the company’s management is respondingto each of the strategic factors

8. The strategy that deals with product and process innovation andimprovement is known as a __________strategy.marketingfinancialoperationsR&D

9. According to the text, what is the “key” to effective managementof change in culture?EvaluationCommunicationStaffingOperationalization

10. Who said that the social responsibility of business is a“fundamentally subversive doctrine” and that the one socialresponsibility of business is “to use its resources and engage inactivities designed to increase its profits so long as it stays withthe rules of the game…”?William C. NorrisAdam SmithMilton FriedmanArchie Carroll

11. The strategy implementation tool used to determine whatactions are going to be taken, by whom, during what time frame,and with what expected results is called a(n)mission statementaction planMBOsuccession plan

20

12. Which strategy specifies the firm’s overall direction in terms ofits general orientation toward growth, the industries or markets inwhich it competes, and the manner in which it coordinatesactivities and transfers resources among business units?CorporateOrganizationalDivisionalFunctional

13. Suboptimization occurs whena division or functional unit views itself as a separate entity andrefuses to cooperate with other divisions or units to the detrimentof the organization as a wholemanagers tend to focus more of their attentions on those aspectswhich are measurable than on those which are notthere is a failure to produce at or near full capacityindividuals are placed into positions not suited to their abilities

14. Who typically implements strategy in large, multi-industrycorporations?Everyone in the organizationFirst level managementMiddle managementThe board of directors

15. Which strategy is developed to pull together the variousactivities and competencies of each department so that corporateand business unit performance improves and resource productivityis maximized?Competitive strategyFunctional strategyBusiness strategyEnterprise strategy

16. The process by which a firm approaches its cross-borderactivities and those of competitors, and plans to approach them inthe future, is calledcompetitive strategystaginginternational strategycross-border configuration

17. Continuous improvement is an operations concept developed inSwedenthe United StatesGermanyJapan

18. In a survey of 50 corporations, which of the following wasrated as a benefit of strategic management?Higher levels of job satisfactionHigher levels of employee motivationClearer sense of vision for the firmImproved productivity

19. The technique that illustrates how management can match theexternal opportunities and threats with its strengths andweaknesses to yield four sets of strategic alternatives is called a(an)EFAS TableTOWS MatrixSFAS TableIFAS Table

20. Strategic planning in a multidivisional corporation

should be a formalized and sophisticated system.should encourage a clear delineation between top managementand lower-level managers.should be instigated only from the main corporate office.should be accomplished quickly to decrease the likelihood of itbecoming outdated.

21. The end result of activity is known asmeasurementperformancereturn on equitygratuity

22. The hiring of new people with new skills, firing of people withinappropriate or substandard skills, and/or training existingemployees to learn new skills are included the process oftrainingstructuringstaffingoperating

23. The concept that proposes private corporations haveresponsibilities to society that extend beyond making a profit isknown asmanagerial responsibilityflexible responsibilitysocial flexibilitysocial responsibility

24. When a company determines a competency’s competitiveadvantage, Barney refers to this issue asimitabilityvalueorganizationrareness

25. One reason environmental uncertainty is a threat to strategicmanagers is becauseit forces the strategic manager to be reactive.the strategic manager cannot control the environment.it is a costly and consuming process.it hampers their ability to develop long-range plans.

26. If performance data and activity reports indicate undesirableperformance as a result of inappropriate use of the strategicmanagement process, operational managers mustimmediately notify the board of directors.know about it so that they can correct the employee activity.allow sufficient time to pass to verify if it is the process or just theusage that is the problem.change the strategic management model.

27. The relationship among the board of directors, topmanagement, and shareholders is referred to ascorporate synergycorporate strategycorporate governancecorporate management

28. Because of the belief that accounting-based numbers such asROI, ROE, and EPS are not reliable indicators of a corporation’seconomic value, which method of corporate performance is nowpreferred?Basic earning powerShareholder value

21

Profit margin on salesPrice/earnings ratio

29. According to Porter, the corporation is most concerned withthe amount of pressure from the societal environmentthe aggregate level of demand for a product linethe intensity of competition within its industrya market’s position on its life cycle

30. The sum total of the activities and choices required for theexecution of a strategic plan is known as inevaluation and controlenvironmental scanningstrategic formulationstrategy implementation

Marketing Research ToolsPaperMarketing Research Tools Paper

Write a 1,050– to 1,400-word paper in which you differentiateamong the research tools used in primary and secondary research.In your paper, discuss the differences in primary and secondaryresearch when using qualitative and quantitative approaches andindicate which tools are used for each approach and why.

MGT498 SignatureAssignment EnvironmentalScan PaperSignature Assignment: Environmental Scan Paper

Write a 1,050– to 1,400-word paper in which you researchtwo-three companies and do the following:

Evaluate the internal and external environments of eachcompany using an environmental scan.

Analyze the competitive advantage of each company

Evaluate the strategies each company uses to create valueand gain competitive advantage.

Examine the measurement guidelines each company uses toverify its strategic effectiveness.

Evaluate the effectiveness of the measurement guidelinesthat each company uses.

Statistics DQ1.What is a frequency distribution? Go to http://www.gutenberg.org/browse/scores/top and pick one of thecategories. What percentages, shown at the top of the page, werethe top five in that category of the total? If you were to graph thetop 100, what would the graph look like? What information doesthis tell us if we wanted hard copies of these books to put on a5-foot shelf in a store? Which books would we choose? Whathappens if we sell them online instead?

2.As a manager, what are some benefits of applying probability

concepts to solve business-related problems? Would businessdecisions suffer without probability concepts? Explain.

3. Why is using Bayes’ theorem important to help answerbusiness-related questions? What does this theorem allow you todo that traditional statistics do not? What are some prerequisitesfor using Bayesian statistics?

Process steps — Fast foodjointChoose a local business establishment, such as a car wash, fastfood, dry cleaner, or doctor’s office check-in.Observe and document the process steps followed.Write a 900– to 1,050-word analysis in which you:

•Explain the JIT philosophy.•Identify the customer expectations for the service and/or product.•Describe the production process steps observed.•Diagram a process flowchart.•Describe the standardized and non-standardized process steps.•State your opinion concerning the process. effectiveness,efficiency, and measurements.•Make recommendations for improving the process.•Be sure to properly cite your sources.

22