association of women in communications (awcsf) presentation - 140 characters or less: is social...

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@murrayiz Murray Izenwasser [email protected] Twitter: @murrayiz www.linkedin.com/in/murrayiz 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/ Friending/Following/Linking/ Digging between ourselves?

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My presentation to AWC of South Florida on June 18, 2009. I discussed how Social Media is not a strategy unto itself, but a tactic like other marketing tactics that would support a compaign that supports an organizational strategy. Also discussed some specific opportunities and examples for using social media.

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Page 1: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Murray [email protected]

Twitter: @murrayizwww.linkedin.com/in/murrayiz

140 CHARACTERS OR LESS: Is Social Media Driving RealBusiness or are we just Tweeting/ Friending/Following/Linking/ Digging between ourselves?

Page 2: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

How Many?

Page 3: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Why?How Many?

Page 4: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Successful

Marketing?

Page 5: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Marketing

Successful?Hint: It’s Strategy :

Page 6: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Hits aGrand-Slam

Page 7: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

BRAND

Tactic

GoalStrategy

Campaign

Social Media?

Social Media?

Social Media?

Social Media?

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Social Media!!!

Page 8: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

A: 30 Years

Q: What is thedifference between

Twitter and CB Radio?

Page 9: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

(Murray Doesn’t Think So)

So are we just

talking toourselves?

Page 10: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

767 Million* 2.5x US 10x MLB 8x SuperBowl XLIII 7000x CES 4.5x Delta

And they’ve segmented themselves

*Top 10 Social Media Sites ranked by unique worldwide visitors November, 2008, excluding Blog Platforms; comScore

Page 11: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Segmented??

Murray, please tell me whatdoes that mean for me?

Page 12: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

But Murray,I Own the “Purple Store”

Page 13: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

But Murray,I Sell Purple Pens … or Shoes

Page 14: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

But Murray,My Customers Are Local

Page 15: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

But Murray, Social MarketingJust Won’t Work in My

Industry!

Page 16: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

But Murray, I ReallyDon’t Have the Time

Page 17: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

So-So-Social Graph?

Murray Goesto SeaWorld(with son)

Murray Tweets And Posts

(11 Tweets)(9 images)(1 video)

Murray Potentially Creates

22,300SeaWorld

Impressions

Page 18: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Huh ?

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@murrayiz

Huh ??

Page 20: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Huh ???

Page 21: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Murray’s 10 Platinum Rulesfor Social Marketing

1. It’s a tactic2. Don’t hurt your Ankle jumping on the bandwagon3. Once on the Bandwagon, Don’t Jump Off4. Never confuse fad for fashion5. Clean your house before inviting guests to the party6. Recruit from your base, THEN leverage7. Build something bigger than yourself8. Have a Bouncey-House9. Be Relevant10.Be Authentic

Page 22: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

Murray’s 6 More PlatinumRules for Social Marketing

11. Build it and they will NOT come

12. Don’t forget about other media

13. Make sure your strategy is flexible

14. TOS and Platform ‘Enhancements’

15. Budget for ‘Recruitment’

16. Mom was right about First Impressions

Page 23: Association of Women in Communications (AWCSF) Presentation - 140 CHARACTERS OR LESS: Is Social Media Driving Real Business or are we just Tweeting/Friending/Following/Linking/Digging

@murrayiz

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Murray [email protected]

Twitter: @murrayizwww.linkedin.com/in/murrayiz

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