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May 7 – 9, 2019 At Conair, When It Comes to General Data Protection Regulation, We Are All Europeans! Jon Harding, CIO, Conair Corporation Vandana Mansharamani, Product Manager, SAP Session ID #ASUG83348

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Page 1: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

May 7 – 9, 2019

At Conair, When It Comes to General Data Protection Regulation, WeAre All Europeans!

Jon Harding, CIO, Conair CorporationVandana Mansharamani, Product Manager, SAP

Session ID #ASUG83348

Page 2: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Jon Harding• CIO, Conair Corporation• Conair is a worldwide

consumer products companywith brands such as Cuisinart,BaByliss, and Scunci.

The IT group offers shared servicesglobally, anchored on SAP ECC.

Vandana Mansharamani• Product Manager• SAP S/4HANA Cloud

Security and Data ProtectionSAP America

“After 17 years in the US, I still enjoytraditional English pursuits like gardening andvisiting historic sites. My 18 year old daughtersays I am really old!”

“I paint whatever I can get my hands on,from rocks to wine bottles and paper.“

About the Speakers

Page 3: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

1. Be aware of data privacy laws, including GDPRand CCPA.

2. Learn how to determine what softwaresolutions should be implemented.

3. Other features and functions to support dataprivacy.

Key Outcomes/Objectives

Page 4: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Agenda

• Data Privacy LawGDPR and CCPA

• Q&AQuestion countdown with Jon, CIO Conair

• There’s more …Features to support data privacy

Page 5: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

EU-GDPR and USA-CCPA

• General Data Protection Regulation (GDPR)

• Legitimate interest component.

• Protect data against unlawful and accidental destruction.

• Must keep hold of data for no longer than is necessary for the

purpose it is processed.

• One month response - GDPR data subject rights, including "right

to be forgotten."

• Default to Opt-In for collection/use.

• Fines potentially in the millions of Euro.

• Public complaints for an enforcement body to address.

• Extraterritorial impact on business.

• General Data Protection Regulation (GDPR)

• Legitimate interest component.

• Protect data against unlawful and accidental destruction.

• Must keep hold of data for no longer than is necessary for the

purpose it is processed.

• One month response - GDPR data subject rights, including "right

to be forgotten."

• Default to Opt-In for collection/use.

• Fines potentially in the millions of Euro.

• Public complaints for an enforcement body to address.

• Extraterritorial impact on business.

GDPRCalifornia Consumer Privacy Act

• A business must disclose the personal information

collected, sold, or disclosed.

• 45 days day response - CCPA individual rights, including the right

to request deletion.

• Upon verified request, a business must delete the personal

information the business and its direct service providers collected.

• Allows for Opt-Out collection/use.

• Fines potentially in the millions of dollars.

• Private right of action, class suits.

• Extraterritorial impact on business.

California Consumer Privacy Act

• A business must disclose the personal information

collected, sold, or disclosed.

• 45 days day response - CCPA individual rights, including the right

to request deletion.

• Upon verified request, a business must delete the personal

information the business and its direct service providers collected.

• Allows for Opt-Out collection/use.

• Fines potentially in the millions of dollars.

• Private right of action, class suits.

• Extraterritorial impact on business.

CCPA

Page 6: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

13 Steps to Prepare for GDPR and CCPA

1.Strategy,

Awareness andEducation 2. Data

Overview360 Degree incl.

sensitive data

3. Detailed DataInventory and Data

Map

4. IndividualRights. Test the

Data SubjectRights Process

5. Data LifecycleManagement inc

Retention andResidence Matrix

10. Data PrivacyViolations and

BreachManagement

11. PrivacyAudits and Privacy By

Design

12. DataProtection Officer

13.International

Processes

Juridical /Organizational

IT Technical Solution

IT Relevant(software or manual

options)

Challenges include the 99 GDPR articles and many technical SAP and non-SAP solutions.Natuvion simplifies the process by providing a roadmap of the steps you need to complete withthe related technical tools to expedite a data governance program.

6. ConsentStatements.Consent and

CookieManagement

7. PrivacyStatement and

ContractualNotices

8. List ofProcedures

9. Child DataProtection

Page 7: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q1Why is GDPR/CCPA important to you?

Page 8: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q2How are you approachingGDPR/CCPA as a project?

Page 9: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q3All CIOs have an agenda to improve thebusiness they are working in. How do youthink GDPR/CCPA can help a CIO progresstheir agenda?

Page 10: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q4Conversely how do you think GDPR/CCPAhampers the CIO agenda?

Page 11: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q5Do you think anonymization andpseudonymization helps?

Page 12: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q6What are your thoughts on SAPInformation Lifecycle Management (ILM)?

Page 13: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q7Have you explored CCPA Data SubjectRequests? What will you implement tosupport this?

Page 14: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&A with Jon

Q8Do you want to share any pragmaticlessons learned for attendees to thinkabout?

Page 15: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Features and Functions

- Data Controller Rule framework: To massmaintain ILM rules for data management.- Read Access Logging: To know who accessedsensitive data.- Information Retrieval Framework: To extract datathat exists about a business partner(To helpanswer access requests).

Page 16: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Summary

Do not ignore data privacyand compliance.

Prepare well and beginearly.

Benefit from the new SAPCloud App to manage theData Subject Rights process.

An SAP Cloud App to automate andmanage Data Subject Requests

Page 17: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Take the Session Survey

We want to hear fromyou! Be sure to completethe session evaluation onthe SAPPHIRE NOW andASUG Annual Conferencemobile app.

Page 18: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Access the slides from 2019 ASUG Annual Conference here:http://info.asug.com/2019-ac-slides

Presentation Materials

Page 19: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Q&AFor questions after this session, contact us at

[email protected]

Page 20: At Conair, When It Comes to General Data Protection ... AC Slide Decks... · EU-GDPR and USA-CCPA • General Data Protection Regulation (GDPR) • Legitimate interest component

Let’s Be SocialStay connected. Share your SAP experiences anytime, anywhere.

Join the ASUG conversation on social media: @ASUG365 #ASUG