at its best - optimal integration of support in elearning effort

11
At Its Best: Optimal Integration of Support in E-Learning Effort Anu Pruikkonen

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Presentation in Online Educa Berlin 2011 Conference

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Page 1: At its best - optimal Integration of Support in eLearning Effort

At Its Best: Optimal Integration of Support in E-Learning Effort

Anu Pruikkonen

Page 2: At its best - optimal Integration of Support in eLearning Effort

Current situationAmount of elearning and distance

education has increased

Strategic choices

Investments toSupport services

Staff, support for the development of teachers’ online teaching skills,

equipment, software

Page 3: At its best - optimal Integration of Support in eLearning Effort

Strategy -> where we are now?• Strategic choice: to implement adult

education (degree programmes) online• Tools used:

– iLinc virtual classroom– Moodle– Social media (Wordpress, MediaWiki etc.)

• At the moment approx. 20 000 hours of use of virtual classroom (iLinc) in Lapland per month

• 96% of teachers teach online• Approx. 500 students who study mainly

on online• 5+2 persons in eLearning support services

Page 4: At its best - optimal Integration of Support in eLearning Effort

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2003 2004 2006 2007 2008

100% online – ca. 200 students (business and ICT)

80% online – ca. 160 students (social sciences, industrial engineering and management)

50% online – ca. 140 students (eletrical engineering, machine engineering)

.Continues as such

2009

At this moment:

2005

Page 5: At its best - optimal Integration of Support in eLearning Effort
Page 6: At its best - optimal Integration of Support in eLearning Effort

Course environmentsVirtual classesUsernames

Course environmentsVirtual classesUsernames

Teaching/studying process

Planning Implementation Conclusion

Planning the use of elearning tools with teachers

Planning the use of elearning tools with teachers

Training teachers in the use of tools

Training teachers in the use of tools

Usernames(Students)

Usernames(Students)

Support during the implementation(Teachers and students)-Guidance-Recordings and their distrubution

Support during the implementation(Teachers and students)-Guidance-Recordings and their distrubution

Training the tools to students

Training the tools to students Feedback ->

further development

Feedback -> further development

Preliminary support for implementation

Preliminary support for implementation

Support during implementationSupport during implementation

Training-type support

Training-type support DevelopmentDevelopment

New practices and working methods to support teachers’ know-how and capacity to use elearning tools in a pedagogically sound way

Page 7: At its best - optimal Integration of Support in eLearning Effort
Page 8: At its best - optimal Integration of Support in eLearning Effort
Page 9: At its best - optimal Integration of Support in eLearning Effort

What and how?- Practices, services,working methods

Practices and methods• Online support for online-sessions

• Personal and individualised support

• Course construction guidance (as a guided process)

• Development events (for educational programmes)

• Close cooperation with heads of education who are responsible for pedagogical development -> tailored approaches to elearning competence building for teachers

Page 10: At its best - optimal Integration of Support in eLearning Effort

What and how?- Practices, services,working methods

eServices• e-vinkki

– Pedagogical or technical tip of the week (blog-based)

• eLuennot– Information on all synchronous teaching/tutoring sessions in one

place

• eTukipalvelut– a portal consisting elearning tools, current issues, manuals etc.

• Häiriötiedotteet (FB)– Facebook-page to inform sudden problems, e.g. network problems

• Manuals

Page 11: At its best - optimal Integration of Support in eLearning Effort

Thank you!

apruikkonen