ATEM Matters #44

October 2012

In this issue…

Engaging diverse students – the case of students with disability 1

Editorial 3

President’s Report 4

Executive Director’s Report 5

Conference Reports 7

TEMC – Adelaide September 2012 ......................................................................... 7

TEMC 2013 .............................................................................................................. 8

News and Announcements 1

Membership Upgrades ............................................................................................ 1

Awards Recipients ................................................................................................... 1

ATEM Awards 1

ATEM/Campus Review Best Practice Awards 1

New Members ......................................................................................................... 3

Upcoming Events ..................................................................................................... 9

ATEM NSW/ACT Regional Conference: Access All Areas 9

ATEM School Managers Forums 9

Leadership at the Crossroads: International Conference on Studying Leadership 9

LH Martin Institute Events 9

Emerging Leaders and Managers Program (eLAMP) .............................................. 10

eLAMP Announcements 10

Regional Roundup 11

Change to ATEM Regional Boundaries .................................................................... 11

Aotearoa Region ...................................................................................................... 11

Bass Region ............................................................................................................. 12

Central Region ......................................................................................................... 13

New South Wales/Australian Capital Territory Region ........................................... 14

SE Queensland/Northern Rivers Region .................................................................. 16

Western Region ....................................................................................................... 16

Secretariat News 17

Articles 20

Engaging Students in Higher Education .................................................................. 20

Know Thyself: Wisdom vs intelligence ..................................................................... 21

ER News – Australia ................................................................................................. 24

US experience foreshadows tougher white collar enforcement 24

ER News – New Zealand .......................................................................................... 25

Proposed amendments to law governing employment in the state sector 25

Contacts 27

eLAMP Brochure 28

ATEM Matters No 44 1 October 2012

Engaging diverse students – the case of students with disability

Dr Nadine Zacharias | 28 August 2012

What dismays me, as a senior manager in a contemporary university and an equity practitioner, is that the university experience of students from equity groups continues to be so hit and miss. The ways in which universities and policy makers conceptualise, design and fund the intersection between accessibility, inclusion and student engagement is critical for the higher education experience of individual students and whole cohorts.

Meet Alex* and Leigh*. Alex works as a software developer in the company where he started his graduate program 2 years ago. Leigh dropped-out in first year. Uni didn’t work out for him. All too hard. Alex and Leigh have much in common: they started uni in the same year, at the same institution. They both have cerebral palsy. What happened?

If you ask Alex, what he says is that he felt included. His lecturers knew his name and knew about his needs and knew not to treat him any differently when it came to the things that mattered: assessable tasks, working independently, delivering the goods. Sure, Alex had more flexibility than others, more reading time in the exam, skyped into tutes from home. The other students didn’t make a fuss. Alex was a funny guy, came at things differently. They didn’t say it but they sensed that he worked harder at home than any of the others did. Uni worked for Alex, it came together for him. But it didn’t work for Leigh. At the same time. In the same institution!

Universities are changing rapidly. Universal access is the political goal and increasingly the lived experience in the post-Bradley university. The arrival of disruptive technologies presents serious challenges and real opportunities for higher education management and widening participation. Teachers and administrators are coming to grips with an increasingly diverse student population; diverse by demographic but also within-cohort diversity. What do you think of when you talk about ‘the student with disability’? A wheel chair? A panic attack? Dyslexia? Who do you think of when you talk about ‘the student from a low SES background’? The label doesn’t tell you half the story. And this is where things get tricky.

Access rates for students with disability have increased remarkably across the sector. However, success rates remain low. Worse, the Graduate Destination Survey paints a gloomy picture for those students with disability who complete their studies. Conversations about student engagement and graduate outcomes are equally if not more important for students with disability than their able-bodied peers.

The concept of ‘student engagement’ is gaining prominence in tandem with the Australasian Survey of Student

Engagement (AUSSE) as a way to measure quality in learning and teaching. Not unlike the framework of transition pedagogy developed by Sally Kift and Karen Nelson at QUT, student engagement is underpinned by the assumption that students are independent and responsible learners but that, at the same time, it is incumbent on universities to create an environment that supports and encourages students to effectively manage their own learning.

If we take the goal of enhancing student engagement seriously, we need to start with the student and their individual learning needs. The only possible assumption is that our contemporary student cohort enrols with needs as diverse as those in the Australian community as a whole. We must anticipate diverse needs rather than trying to limit an institution’s exposure to them.

Funding remains the sticky point. At the end of the day, Leigh dropped out of uni because he literally couldn’t use the toilet. He needed a hoist which wasn’t available at his campus. Accessibility issues are real and solutions are often costly. The current disability funding model focuses on reimbursement of costly support services and equipment to individual students through the Commonwealth’s Disability Support Program (DSP). It is under-funded and does not sufficiently encourage innovation to develop more inclusive systems and practice.

To make an inclusive model affordable, a university’s curriculum and support system need to be based on principles of universal design to benefit all students, not just those with disability, so that the intersection

ATEM Matters No 44 2 October 2012

between accessibility, inclusiveness and student engagement is redefined. A live-captioned lecture for which a transcript is available on the unit’s webpage after delivery benefits not only the deaf student in that class but everyone for whom English isn’t the first language or who is a visual learner or who likes to go back after the lecture to re-read a specific example. The cost is the same as for Auslan interpreting but the benefits reach far beyond the individual with disability and result in a more inclusive learning environment for all.

The way universities ‘do business’ has to be as inclusive as possible to accommodate the broadest array of student needs so that only the most complex require individual adjustments. This is a cultural change agenda and a re-vamp of how we do higher education. Nothing less. However, the disruptive technological changes already playing out in many of our institutions can be our ally in this journey. Because they force us to ask the important questions: why do we need to keep doing it this way? Can it be done differently? To facilitate student learning, to enhance student engagement, to increase inclusiveness.

We know from the Higher Education Participation and Partnership Program (HEPPP) that the Gillard government is prepared to put significant funds into widening participation. Currently, the two major federal equity programs, the HEPPP and DSP, allocate approximately $1,100 per current student from a low SES background and $166 per student with disability. It would be difficult to make a needs-based argument for such unequal allocations. However, combined, the two programs have a value of $184m in 2012. Amazing progress would be possible with a long-term commitment of such money to a higher education equity program which addresses educational disadvantage and remaining barriers holistically and from the perspective of student need.

* Not their real names.

About the Author

Dr Nadine Zacharias is Director, Equity and Diversity Unit at Deakin University. The Unit supports students and staff with disability, manages the University’s outreach program and administers the Commonwealth equity programs for students with disability and those from low SES backgrounds on behalf of Deakin University.

Nadine will be speaking in the upcoming National Student Engagement Conference in Melbourne.

National Student Engagement Conference

29-31 October 2012 The Sebel Albert Park, Melbourne A LH Martin and ACER joint conference on how Australian tertiary education can assure and enhance students’ engagement to boost quality and productivity.

This article was first published for the L H Martin Institute Insights Blog on 28 August 2012 and has been reprinted with permission. Comments are

welcome at the original site:

http://www.lhmartininstitute.edu.au/insights-blog/2012/08/97-engaging-diverse-students-the-case-of-students-with-disability.

ATEM Matters No 44 3 October 2012

Editorial Welcome to ATEM Matters #44, the second of three issues in 2012.

This issue is full of information about the many happenings at ATEM and in the tertiary education sector as well as some articles of interest for our members on the theme of student engagement. A special welcome to our new members too.

The President’s Report and a report from our Executive Director are here to keep you up to date with what has been happening at Council and beyond since the last report. Giles Pickford continues to keep us up to date with his Secretariat Jottings even though he is officially retired, thanks Giles.

We have the usual Regional Roundup from Regional Chairs, (including from new Aotearoa chair Barbara May), who report on events in their regions. Our News

and Announcements section includes news about new members and membership upgrades since the last issue as well noting award winners announced in September. Please feel free to contribute your news and the news of your organisation to ATEM Matters.

We have our usual articles from Management Issues in the UK, this time about Knowing Thyself: Wisdom v Intelligence and from our very good friends at Bell Gully in New Zealand and Freehills in Australia. I have been following with interest the launch of our Emerging Leaders and Managers Program (eLAMP) which features in several of the reports in this issue. In my capacity as Association Secretary I was invited to join the Reference Group in September 2011. In July, I began a new appointment as Lecturer and Course Coordinator with the LH Martin Institute and immediately began to work on eLAMP with Kay Hempsall, the eLAMP Project Manager, to finalise the curriculum and put the materials online. So I have seen firsthand the hard work from both sides of the partnership that has brought this program to the tertiary education sector at a time of significant upheaval and complexity. We already have over 40 people registered and the first workshops are being planned for December in Perth, Melbourne and Sydney, please find a brochure about the program at the end of this issue. I echo the remarks by Giles Pickford, Convenor of the ATEM Emeritus Chapter, who noted recently in an online forum “This is the biggest step forward since Maurie Blank conceived ATEM in 1976. The professional staff of the tertiary education sector have arrived at their intended destination. The partnership between the LH Martin Institute and ATEM has borne good fruit. Congratulations to all involved.”

The issues of ATEM Matters are published soon after each ATEM Council meeting and the next will be published in early December after the 30 November meeting in Sydney.

Heather Davis Editor, ATEM Matters and

ATEM Association Secretary

AMEditor@atem.org.au

ATEM Matters No 44 4 October 2012

President’s Report

ATEM & Campus Review Awards

After nearly eighteen months of discussion and twelve months of considerable effort, the inaugural ATEM & Campus Review Awards were announced and will now be a feature of TEM Conference Program. These Awards were the idea of Paul Abela early in his term as Executive Director and it has been his passion and leadership that brought about the Inaugural Award Ceremony.

The Awards would not have been possible without the generous support of Campus Review and our Award Sponsors, and would also not have been possible

without thee generous time of our Judging Panels. I believe that these Awards will be a showcase for ATEM and our Sector.

PNG Activities

I am pleased to advise that we have received a formal request to establish a Papua New Guinea Chapter of ATEM and this was endorsed at Council in September. Mrs Thomas, and Mr Ted Alau, Executive Officer, Student Affairs, Divine Word University, have been working closely with Vice-President Linda McKellar, as well as our colleagues at UniQuest to support the establishment of the Chapter and the attendance of PNG delegates to the 2012 TEM Conference.

ATEM Treasurer and Assistant Treasurer

I had the opportunity to meet with our Treasurer, Rex Jones, in Cairns and thank Rex for making this time during his annual leave. The meeting provided an opportunity for us to discuss the ATEM 2012 Budget and our progress towards an annual operating surplus. At present indications we are tracking much more positively towards our planned surplus for 2012 but as with all years the last quarter will require strict attention and in particular focussed efforts by a number of our Regions.

The meeting also provided an opportunity for Rex and myself to consider the best arrangements for the future in light of the contract of our Assistant Treasurer, Peter Scardoni, falling due for renewal at the end of December 2012. Rex has subsequently met with Peter and will bring to the December Council Meeting a paper indicating the proposed operational arrangements to support our financial management moving into 2013 and 2014.

Executive Director

The contract of our Executive Director is due for renewal in February 2014 and an extension was considered and approved at Council in September.

Council Membership

Following the disestablishment of the Tropical Region, and the associated changes to Central, Queensland and NSW/ACT regions there are now changes to take place at the level of Council to ensure that there is an equal balance on Council of regional chairs and members of the executive. With one less regional chair Council will move to reduce the executive membership by one place which will reduce council from 14 members to 12 over the next two years. In essence what was agreed to at Council was an evolutionary move to the smaller Council with current terms of General Councillors running their full duration. The revised Council, to be made up of President, three Vice Presidents (including the new position of Vice-President Aotearoa), Secretary and Treasurer and six Regional Chairs, will be in place after the 2014 AGM.

Dr Stephen Weller

17 September 2012

stephen.weller@atem.org.au

ATEM Matters No 44 5 October 2012

Executive Director’s Report

Dear Colleagues,

The last few months since we last reported to you in ATEM Matters have been the busiest we have experienced yet the most exciting for the ATEM secretariat.

The two major innovations to have placed ATEM on extraordinarily good footing, and being the culmination of the efforts of many people, are the ATEM Best Practice awards and the introduction of a comprehensive online self-study program, the Emerging Leaders and Managers program (eLAMP).

ATEM Best Practice Awards

1. At a formal presentation ceremony on the 17th September, 140 people met to award its heroes the accolades for the wonderful work they do in the management of tertiary education institutions. There were winners from across the board, TAFE, private providers and universities.

There were many heartfelt speeches but the most emotional for me was the one by Matthew McDonough, the winner of the Higher Ed Services award for Financial Management when he said following words (paraphrased) “For many, many years I have seen and supported others in getting awards for their great work, and yet there was nothing for us. The ATEM awards finally recognises me for my work and for that I am extremely pleased”. Matthew summed up what our Speaker Barbara Pocock was saying, that recognition of great work is fundamentally important to our sector.

Thanks to all you entered, our sponsors and to the judging panels. The ATEM awards will become a feature of ATEM and we look forward to your involvement in 2013.

eLAMP

The second great innovation for ATEM is, of course, eLAMP, our first on-line self-study program for members. eLAMP promises to be a way to ensure that every professional in the sector has access to the type of PD that will allow their careers to grow. It is another way of yet again emphasising one of ATEMs underlying philosophies, the professionalization of those that work in the management of tertiary education.

Having been through a briefing of the program, with its links to video, snappy graphics and outstanding and content, I congratulate the work done by Kay Hempsall and the team at the LH Martin Institute in making this program come to life.

You can register for ELAMP at:

http://www.atem.org.au/professional-development/v/2012-09-14/emerging-leaders-and-managers-program-elamp-a-t-e-m-members-only

Professional development

This year has been marked with the creation of some terrific PD activities focusing on the networking capabilities of ATEM. The Faculty General Managers Symposia and the School Managers Forums conducted throughout east coast Australia and New Zealand, have showcased the ability of ATEM to provide network opportunities.

In the regions a number of head office programs have been very popular, including a breakfast in Perth with Dr Fiona Woods and the Middle Managers program in Queenscliff. The popularity and the feedback we received from the latter has given us the incentive to run a similar program in the Blue Mountains in late October.

ATEM’s PD continues to offer a mix of networking activity, celebrated speakers, skills development and networking and conference opportunities.

ATEM Matters No 44 6 October 2012

There are still a number of especially important PD activities being held at the latter part of this year and we encourage you or your staff to attend. Go to http://www.atem.org.au/professional-development/c/all-programs

Membership

We are very pleased that a number of universities this year have chosen to take out Premium membership of ATEM , which allows them to distribute memberships to 20 of their staff.

Premium Corporate Members include:

Monash University

The Australian Catholic University

University of Notre Dame

Southern Cross University

University of the Sunshine Coast

University of Canberra

James Cook University

Murdoch University have also indicated they will be taking out premium membership this year and a number of universities will do so next year when budgets allow.

Many have taken out premium membership to receive access for a cohort of their staff into eLAMP.

Change to ATEM Regional Boundaries

Just a note to members that Council’s decided in April to reset the boundaries of the regions after it became clear that Tropical region was no longer viable. This will affect some members. Members from the Northern Territory will become part of Central region, while Northern and Central Queenslanders will join the new Queensland region. Members in the Northern Rivers of NSW will return to the NSW/ACT region.

The most practical and cost effective way of making those changes on our web and membership databases is to wait until all PD had been completed in QLD (November 7th). Then the new regions can be created with so that members can be transferred across and new PD calendars for 2013 prepared. Confirmation of this will be made in our next ATEM Matters issue.

Social Media

Did you know that over 200 people are part of a tertiary education policy network that has been organised through our Bass region? Did you know that a new group is about to be launched for Faculty General Managers through yammer.

Social networking through our Facebook and Linked in sites is available to anyone who would like to ask a questions, put up a topic or just as for some clues as to how something is done.

Our Facebook page is at http://www.facebook.com/#!/groups/17144224070/

Our Linked In site is at http://www.linkedin.com/groups/Association-Tertiary-Education-Management-3674018?trk=myg_ugrp_ovr.

Paul Abela

ATEM Executive Director

paul.abela@atem.org.au

ATEM Matters No 44 7 October 2012

Conference Reports

TEMC – Adelaide September 2012

It has been a strenuous but rewarding business, organising the Tertiary Education Management Conference (TEMC) in Adelaide for 2012. The committee began its deliberations two years ago, and with the help of Renee and her team at Leishmans, and with the oversight of the Steering Committee, we think we produced the "best conference ever". We certainly achieved the best attendance with 767 registered delegates. Although sponsorship was a little down on previous years and target, this is not surprising in these difficult financial times. For those who didn't attend - this is what you missed, and for

those who did attend, you can reminisce.

The conference opening on the Sunday evening was an evening party at the Adelaide Zoo. As one delegate

was heard to say "I didn't know Adelaide was famous for its zoo". We have to admit - it's not - but it is famous for its imported pandas - the only ones in the southern hemisphere. We were really lucky - being early evening, the pandas were pretty active, which means one sat with his back to us munching on bamboo and the other was slumped lazily over the rocks and every now and then lifted her head to also eat some bamboo. This is pretty much what pandas do. Besides the pandas, we got to see otters and meerkats being fed and we got to cuddle a quokka and a very large stick insect. There was some wonderful jazz music, a couple of short speeches and lots of fantastic food and wine (those duck pancakes were divine).

The conference itself was held at the Adelaide Convention Centre and followed the usual structure - opening and closing each day with a keynote, a bunch of speakeasy sessions where sponsors get to chat to the MC, and then a large number of concurrent sessions where we get to hear what other people in the sector are doing and thinking. The MC this year was Ian Doyle, a well known Adelaide broadcaster whose mix of gentle satire and serious interest made him a very uncontroversial choice. We had originally booked Annabelle Crabb as our opening keynote, but as always seems to happen at TEMCs, she pulled out a couple of weeks earlier, so we rejigged the program (aren't we glad we've stopped printing them) and bought Khoa Do to the morning and asked one of our invited speakers, Hamilton Wilson, to take the afternoon keynote spot. Khoa described his coming to Australia and the things he has done which have earned him the Young Australian of the Year title. It is a moving story and really makes one think about our current politicians' attitudes to "boat people", which Khoa's family was many years ago. Hamilton Wilson talked about the research his group has done into learning spaces and how they are using the research to build spaces more suited to the pedagogy used today, as opposed to that of yesterday where students are lined up in straight rows - sound familiar?

On the second day, our opening keynote was Dr Bob Bontrager. Bob is the Chair of ACCRAO, the American College of Registrars. He talked about "strategic enrolment management" - a term that has always left me a little perplexed. I finally understood it is pretty much what we think of as the student lifecycle and what we do at each point of that cycle to ensure enrolment, retention, success and graduation. He is certainly an enthusiastic proponent of taking a strategic approach to managing students, even if some of what he said was a bit self-evident to many of us. The afternoon keynote was Dorte Kristofferson from TEQSA. Unfortunately, Dorte had a very dry topic at the end of a long day and she could not hold the audience when there were so many other distractions (like dinners and sponsors drinks) to get to. She talked about TEQSA's approach to data collection, registration, ESOS and all the other compliance measures they now have responsibility for.

Judy’s treasured photo with keynote speaker Phillip Adams

ATEM Matters No 44 8 October 2012

We left our really special keynotes for the last day, and both attracted full audiences, riveted to their seats. The morning speaker was the iconic Phillip Adams. I did get sick of everyone saying they went to bed with Phillip, but his deep, laid back voice would be a wonderful sleeping drug. His talk ranged around a myriad of topics all stuck together with the glue of his thesis that Universities are needed essentially to reduce the level of stupidity in our society. He railed against Americans, religion, stupidity, politicians, the internet and any other number of things that annoy him.. The most amazing thing I learnt was that he barely finished school. That such a prodigious intellect can develop and soar, despite a poor education, is heartening to say the least. The one thing he had in common with our last speaker, Adam Spencer, was the sort of background he had. Adam also came from humble beginnings with little education. The difference for Adam was that he won a scholarship to a private school and then went on to be the first of his family at University. Adam's talk was a mix of personal story, geeky facts about the growth of the internet, and funny stories which had us all laughing to the end.

In between this mix of keynotes was a great deal of eating pretty good Convention Centre food, drinking coffee from the sponsored coffee lounge, chatting to sponsors and collecting "funny money" for the silent (and not so silent) auctions, getting up early to ride bikes around the Torrens or do boot camp with the swans (birds, not footballers), eating dinner at the dine-around night, going to the ATEM breakfast and the inaugural ATEM Awards night, and trying to catch up on emails through the free internet café. Oh and, of course, there were those 80 concurrent sessions which were all well attended and which informed us of what our colleagues are doing to make their institutions hum.

The conference finished, as always, with a big loud bash at the Adelaide Entertainment Centre. Some of us dressed up as "Rock Legends" - the Blues Brothers, the Ramones, a couple of Janis Joplins, and all of us had a fantastic night dancing to the wonderful music of the 60s, 70s and 80s. If you didn't come to the conference, I hope this has given you some idea of what you missed and I hope it inspires you to come next year to Tasmania.

It has been an interesting and rewarding, if slightly stressful, experience being part of the organising committee for this conference. The reality is, Renee Brown and the team at Leishman's do all the real work and the committee simply adds a local voice, suggesting speakers, local performers and venues and doing lots of worrying. Probably the most critical role the local committee has is in deciding the program - the conference theme, the keynotes, the streams and ultimately, the concurrent papers that get accepted. We spent a concentrated effort over a number of weeks, under Louise Seaman's leadership, deciding on the streams and the papers and we took into account who the speakers were and if they had presented successfully at TEMC before. Our organising committee, chaired by David Banks from Flinders was a small and active group and Louise, Jess Raeburn, Rachel Guyatt, Mark Moses and Dominic Marafioti are all to be congratulated for their contribution. Last but definitely not least, Renee and the team at Leishman's are also to be congratulated on the fantastic job they do, without which none of it would happen.

Judy Szekeres Central Region Chair & TEMC12 Convenor

TEMC 2013

You are invited to the 2013 TEM Conference ‘Trends, Tradition and Technology’ to be held in the picturesque city of Hobart, Tasmania at the Hotel Grand Chancellor from 15-18 September. The theme seeks to explore how trends, tradition and technology are informing and

changing the face of the world of tertiary education in the 21st century. The conference provides the opportunity for the exchange of ideas, the showcasing of innovation and the chance to explore developments across a number of areas such as the staff and student experience, people, facilities and infrastructure, internationalisation, policy and administration, environment and sustainability collaboration, community and access.

Hobart 15-18 September 2013 | www.temc.org.au

ATEM Matters No 44 1 October 2012

News and Announcements

Membership Upgrades

Congratulations to the following ATEM Member who has

been recognised for his contribution and commitment to tertiary education and the profession.

Fellow: John Swinton, Queensland Region.

Have you considered upgrading your membership to Associate Fellow or Fellow?

Here are the criteria:

Associate Fellow status is awarded to members who possess a degree and/or equivalent professional career knowledge, skills and experience in tertiary education management. To become an Associate Fellow, you must have at least three years experience in tertiary education management and have held a management or leadership position for a minimum of two years.

Associate Fellows must complete a minimum of thirty (30) hours of continuing professional development (CPD) each year, and can use the post nominal ATEMAF.

Fellow status is awarded to members who have been working in tertiary education administration and management for at least eight years, and in a senior role

demonstrating strategic management and leadership for a minimum of two years.

Leadership and service to the tertiary education community over at least five years must also be demonstrated. The award of ATEM Fellow recognises members who have pursued their professional development and helped to improve professional practice. The award of Fellow represents the culmination of a sustained period of commitment to the profession and reflects the superior level of achievement in both professional practice and professional development of the member.

Fellows must complete a minimum of thirty (30) hours of continuing professional development (CPD) each year, and can use the post nominal ATEMF.

Awards Recipients

ATEM Awards

This year’s Maurie Blank Study Scholarship was awarded to Karen Mather, University of Canterbury.

ATEM made two awards to members, recognizing their outstanding service to our Association:

A meritorious Service award has been awarded to Lucy Schulz for her work in the Central region.

A certificate of appreciation was also awarded to Kate Rawlings for her work in the Aotearoa region as chair.

ATEM/Campus Review Best Practice Awards

The inaugural presentation evening of the ATEM / Campus Review Awards for Best Practice in Tertiary Education Management were held on Monday September 17 as part of our record breaking TEMC. 140 people were present to continue the great networking tradition of ATEM, but also to listen to a terrific speech from Barbara Pocock on the importance of work life balance and even more so, the importance of professional staff.

For more information and application details, please see http://www.atem.org.au/become-a-member/membership-upgrades.

ATEM Matters No 44 2 October 2012

The 2012 Winners of the Awards are:

The LH Martin Award for Excellence in LEADERSHIP: Dr Maddy McMaster, Academic Registrar, RMIT University.

Highly Commended: Susan Hartigan, Institute Director, TAFE NSW Western Sydney Institute -

The Dragon NaturallySpeaking Award for Excellence in INNOVATION: Giles Pickford and Peter Scardoni, Establishment of the Emeritus Faculty, Australian National University.

Highly Commended: Rhonda Leece, Edward Campbell, Frances Munro, Blake Vellelley and Jacinta Selby, University of New England, Early Alert Project. David Formica and Team, University of Canberra, Outsourced Service Model.

The CPSU Award for Excellence in COMMUNITY ENGAGEMENT: Joint Winners: Mike Waddell, Bevan Rickerby, Graham Burgess and Matt Thompson, Charity House Team, Otago Polytechnic, Annual Charity House Auction - and - Linda Thompson and Rebekah Holmes, University of Auckland, Incredible Science Project – Joint Winner

The Higher Ed Services Award for Excellence in FINANCIAL MANAGEMENT: Mathew McDonagh, Deakin University, Sustained Financial Excellence.

The UniJobs Award for Excellence in HUMAN RESOURCE MANAGEMENT: Susan Hudson, University of Western Sydney, Our People 2015.

The Ellucian Award for Excellence in IT MANAGEMENT: Merryn Jackson, RMIT University, Student Administration Enterprise System.

The Unipromo Award for Excellence in MARKETING, COMMUNICATION AND PUBLIC RELATIONS: David Craig and the Marketing Team, Australian Catholic University, “In Full Colour” Campaign.

The ResearchMaster Award for Excellence in RESEARCH MANAGEMENT: Dr Erich von Dietze, Murdoch University, Animal Ethics Management.

Highly Commended: Dr Jane Fernandez, Avondale College of Higher Education, TAREC Portfolio.

The Oracle|RightNow Award for Excellence in STUDENT ADMINISTRATION AND CUSTOMER SERVICE: Joint Winners:

Tammy Fitzgerald and the Student Service Delivery Team, University of Melbourne, Student Services Commitment - and - Colin Armstrong and the IT Service Desk team, Otago Polytechnic and NMIT, Exemplar Customer Service Provision.

Highly Commended: Bronwyne Hawkins, University of Auckland, New Student Service Enquiry Model | Leah Bromilow, Jerry Zhu, Tim Langsford and Lee Sinclair, Curtin University, Enrol Now Admissions Process | Leah Bromilow, Jerry Zhu, Liz Henry, Curtin University, Curtin Scholarships Website & Administration System | Terrie Healey, RMIT University, Excellence as Deputy Director Student Administration | Angela Warren, University of Tasmania, Excellence by the ARTS Student Central.

The Campus Living Villages Award for Excellence by a YOUNG PERSON in Tertiary Education: Susan Cronan, University of Technology, Sydney, Senior Administration Officer.

Congratulations to all the winners and to all those who submitted an entry. Thank you again to all of our Sponsors and we look forward to the 2013 Awards, starting in February with a call for entries.

ATEM Matters No 44 3 October 2012

New Members

We welcome our 288 new members who have joined ATEM since 17 April 2012.

International

J Jiraranee

William Leonard

Sutharthan Mariyappan

Megat Nazahar

Premkumar Rajagopal

Indrianty Sudirman

Aotearoa

Rachele Allan

Colin Armstrong

Leigh Beever

Brian Best

Graham Burgess

Bridget Cameron

Carol Cardno

Sue Carnaby

Elizabeth Chandy

Adrienne Cleland

Michael Collins

Cathy Cross

Heather Day

Delwyn Dellow

Brenda Dias

Gaby Douglas

Elspet Garvey

Joy Gasson

Kamalini Gnaniah

Tania Heke

Carolyn Henson

Julia Innocente-Jones

Nonie Kirker

Jane Koch

Vasso Koutsos

Alison Lowery

Chris Mackey

Wayne Mackintosh

Brian McGhie

Karen Morgan

Pamela Moss

Paula Murray

Wendy Newport-Smith

Jeanette Paine

Sally Pairman

Rochelle Quinn

Gayle Reihana

Susanne Rose

Sonya Saunders

Hayley Scrimgeour

Caroline Seelig

Michelle Stemp

Breanne Taite

Yvonne Thomassen

Judith Thompson

Rachelle Wenden

Julie Wilson

Jackie Young

Mohammad Zeidan

Bass

Kerryn Amery

Alison Banford

Sue Bennet

Nigel Blundell

Samantha Boorn

Sue Buckle

Martin Ceberek

Joel Chibert

Shana Chong

Michelle Clarke

David Clerk

Martin de Graaf

Tammy Fitzgerald

Bindhu George

Mohit Gupta

Leonie Haddad

Wendy Holden

Peta Humphreys

Chelsey James

Sonia Jessup

Adele Kay

Sheree Keech

Ashley Keleher

Sally Laing

Alan Lawler

Andrew McAlinden

Glenda McCann

Alistair McCosh

Matthew McDonough

Ursula McNicoll

Des Minton

Michael Mintrom

Diane Moore

Darren Morton

Shona Muir

Mark Newman

Benjamin Norman

Annette Parkin

Lauren Piotrowski

Grace Porter

Helen Ryan

Michelle Segal-Crawford

Chris Smyth

ATEM Matters No 44 9 October 2012

Chelsea Stevens

Darren Taylor

Gwen Tinkler

Teresa Tjia

Lauren Townsend

Brodie Wales

Pauline Wardley

Jane Williams

Louise Zylan

Central

Warren Bebbington

Ben Evans

Benjamin Grindlay

Rachel Guyatt

Jo Hargreaves

Vera Holt

Trish Johnston

Annabel Mansfield

Jacqui Martin

Trang Nguyen

Lia Nigro

Monica Ogierman

Emma Owens

Leah Panakera-Thorpe

Sophie Power Wong

Victoria Rollison

Krystyna Sawon

Jeremy Sloan

Irene Spong

Jo-Ann Spry

Leanne Steele

Wendy Teasdale-Smith

Anthea Williams

NSW / ACT

Kathryn Refshauge

Marcelle Alam

Ethan Althofer

Deidre Anderson

Kate Aylmore

Karen Aylott

Agnieszka Baginska

James Bell

Michelle Blowes

Natalie Bowman

Kate Bunker

Pam Buscemi

George Carayannopoulos

Lisa Carrick

Serena Chong

Michael Collins

Barbara Courtille

Mary Courtney

Kate Dempsey

Nerida Ferguson

Kailee Fisher

David Formica

Simona Galimberti

Annalisa Gherlinzoni

Jose Antonio Gonzalez

Ruth Gresham

Leanne Groom

Frank Guo

Carissa Haines

Jeff Hargrave

Kylie Harrison

Marnie Hughes-Warrington

Karen Hunter

Loren Hutton

Elizabeth Jones

Craig Klaassen

Angelo Kourtis

Melanie Kovacs

Shahid Majeed

Kate Maitland

Lisa Materano

Tim McEwan

Wayne McKenna

Paul Mitchell

Jemima Morley

Alice Moudakis

Steve Nobbs

Sonia Osborne

Vivian Puccini-Scuderi

Fiona Pearson

Nicholas Pollock

Simon Potts

Kylie Reece

Fiona Ridler

Amy Ripley

Belinda Robinson

Carley Roy

Shubhra Roy

Francesca Saccaro

Ksenia Sawczak

Andrew Schrader

Lorraine Theodorakakis

Gemma Thompson

Rick Van Haeften

Kerstin Vintila

Gail Whiteford

Dan Willis

Emma Willis

Richard Winter

Aneela de Soysa

SE Queensland / Northern Rivers

Julie Arthur

Selena Arthur

Michelle Barker

Jane Batzloff

Emma Bayles

Alicia Berneville-Claye

Julianne Bernhagen

Rebecca Biddulph

Noela Burton

Lisa Caling

Rachel Callahan

ATEM Matters No 44 10 October 2012

Carl Cartwright

Rosalyn Cheales

Sharon Farquhar

Christa George

Tony Guihot

Tony Hartley

Craig Haywood

Jackie Holt

Christina Hong

Kate Kelly

Jessica Lamica

Peter Lee

Peter Little

Andrew McAuley

Donna Moffitt

Allan Morris

Chris Patton

Melissa Payne

John Pearson

Shane Pitman

Denis Podger

Donald Reid

Ben Roche

Neal Ryan

Louise Ryan

Anthony Saint

Monty Singh

Matthew Smith

Janet Taylor

Jan Thomas

Jodie Turner

Brigid Veale

Stephen Williams

Annabelle Willox

Shelly Wood

Margaret Fairman

Tropical

Enisa Balint

Julie Caswell

Stella Coppola

Win Cupitt

Kylie Doyle

Jodie Duignan-George

Karen Henderson

Sean Johnson

Jillian Millgate

Nicole Platz

Elizabeth Smyth

Morelle Turner

Julie Woodward

Mary Webb

Western

Ian Callahan

Daniel Devellerez

Jill Downie

Carol Dowse

Katie Dunworth

Rebecca Evans

Danielle Figg

Deb Greenwood

Celia Hammond

David Harrison

Sonja Holm

Gerard Hoyne

Paul Johnson

Barclay Jones

Marian Kemp

Elise Knowles

Linda Penny

Hayden Ramsay

Peta Sanderson

Sue Slavin

Andrew Sullivan

Mark Tannock

Ray Tauss

Tyron Theodore

Peter Tranter

Susanna Wills-Johnson

Erich von Dietze

ATEM Matters No 44 9 October 2012

Upcoming Events

ATEM NSW/ACT Regional Conference: Access All Areas

Friday, 9 November 2012 10am - 4pm (followed by networking / drinks) University of Canberra. Themes include:

Increasing access to Higher Education;

Increasing access to Professional Development and Networks;

Increasing access to Information and Resources to make better management decisions and offer better services.

To register: http://www.atem.org.au/professional-development/v/2012-11-09/nsw-act-regional-conference

ATEM School Managers Forums

Following the success of the General Managers symposia of facilitated conversations series, similar events are planned for School Managers with the first two to be held in November 2012. Register for the Sydney 8 November event: http://www.atem.org.au/professional-development/v/2012-11-08/school-managers-forum-sydney and the Melbourne 13 November event: http://www.atem.org.au/professional-development/v/2012-11-13/school-managers-forum-melbourne.

Leadership at the Crossroads: International Conference on Studying Leadership

Curtin Business School 11-12 December | http://www.promaco.com.au/events/islc2012/index.html

LH Martin Institute Events

For more information and online registration for these and other events please visit http://www.lhmartininstitute.edu.au/seminars-conferences-and-events

AQFs 5 & 6: Debating the future of mid-level qualifications in Australia 25-26 October 2012 RMIT University, Melbourne This two-day conference will debate and discuss the future of these mid-level qualifications in Australia.

National Student Engagement Conference 29-31 October 2012 The Sebel Albert Park, Melbourne A LH Martin and ACER joint conference on how Australian tertiary education can assure and enhance students’ engagement to boost quality and productivity.

Managing and Influencing Organisational Change 13 November 2012 LH Martin Institute, Melbourne This workshop will work through a real life case study of a major academic and administrative change in an Australian university to provide participants with, among others, an understanding of the importance of detailed planning for change and strategies for managing dynamics and uncertainties of change.

Leading Effective Institutional Research 15-16 November 2012, UNSW CBD campus, Sydney 19-20 November 2012, LH Martin Institute, Melbourne A two day course that will introduce participants to the institutional research toolkit and related skill sets, as well as to the range of higher education management functions to which these methods are constructively applied.

ATEM Matters No 44 10 October 2012

Emerging Leaders and Managers Program (eLAMP)

eLAMP has been designed to provide a ‘meta-framework’ for management and leadership skills and capabilities across the tertiary education sector.

The four self-study modules:

Module 1: Managing and Developing Yourself Module 2: Managing and Developing Others Module 3: Managing and Developing the Business Module 4: Understanding the Tertiary Education Landscape

These modules may be taken individually as general professional development or taken together as a program leading to formal credit recognition in LH Martin Institute's Graduate Certificate programs. Each module can be studied online at participant’s own pace and consists of:

a solid set of core readings and related rich media resources for self-study, with supplementary resources for those motivated to explore the content more widely;

opportunities to develop a solid reflective practice; and

opportunities for online interaction with others engaged in self-study within a virtual cohort.

Please find more information in the brochure at the end of this issue and register at http://www.atem.org.au/professional-development/v/2012-09-14/emerging-leaders-and-managers-program-elamp-a-t-e-m-members-only

eLAMP Announcements

This will be a regular feature of ATEM Matters from now on to keep eLAMP participants up to date with the program.

Module 1 Workshops

This is advance notice that the first of the eLAMP workshops are expected to run in December in Perth (13th December) and dates early in December in Sydney and Melbourne. Please register your interest in attending these workshops with Kim Tan (kim.tan@atem.org.au) ahead of formal announcements.

eLAMP Pre-Testing and Post-Testing

One of these self assessment activities for each eLAMP module is an online test containing randomly selected questions about subject contained in the modules. They are marked automatically and you will receive formative feedback as part of the assessment. The results are recorded as either complete or incomplete, (with a complete mark registering when you answer 50% or more questions correctly).

Because the tests have been set up to record your best attempt you can sit these tests as many times as you like. This presents an opportunity to take them as pre-tests. Even through you won’t get exactly the same questions at each sitting, due the random selection of questions, you will nevertheless be able to get an idea of the material to be covered how much you already understand this material prior to embarking on your self-paced study. Consideration of your pre-test and post-test results might also provide fertile material for your reflective journal. So look out for these in the module menu under Self Assessment and when you have completed the tests you will find them recorded as ticks in the eLAMP Results linked to the LMS menu to the left of the landing page.

ATEM Matters No 44 11 October 2012

Regional Roundup

Change to ATEM Regional Boundaries

Just a note to members that regional boundaries are in the process of being reset due to Council decision accepting that Tropical region was no longer viable. This will affect some members. Members from the Northern Territory will become part of Central region, while Northern and Central Queenslanders will join the newly named Queensland region. Members in the Northern Rivers of NSW will return to the NSW/ACT region.

The most practical and cost effective way of making those changes on our web and membership databases is to wait until all PD had been completed in QLD (November 7th). Then the new regions can be created with so that members can be transferred across and new PD calendars for 2013 prepared. Confirmation of this will be made in our next ATEM Matters issue.

Aotearoa Region

Kia ora,

Regional Committee

The Regional Committee membership is now represented across all five sub-regions of Aotearoa Region. Following the resignation of three committee members (leaving Jonathon Hagger, Terry Fulljames, and Barbara May) the Committee has formally confirmed the addition of Carine Dimmock, Auckland/Northland; Adrienne McGovern-Wilson and Jennie Calder-Smith, Wellington/Wairarapa/Taranaki; Deborah Young, Christchurch/Westland/Nelson/Marlborough; and, Romain Mirosa, Otago/Southland. Barbara May has been confirmed as interim Chair during the Regional teleconference meeting in August. In addition to Regional Committee members we are also increasing institutional representatives in all areas so as to enhance information dissemination. This task will continue over time as contacts are investigated and confirmed.

Terry Fulljames has accepted the role of Regional Executive Officer, and Neil Voyce continues to provide services of Finance to the Region. These roles have recently re-assigned to Terry and Neil – a decision that has proven beneficial to both and to the Committee. The commitment shown by Terry and Neil over their long term involvement with ATEM is gratefully received and appreciated.

Membership

The ATEM Region membership is enjoying some growth in numbers and as at end of July shows 311 members. This number has since grown again with approximately an additional 10 to date.

Communication and Marketing

Two committee members are currently collating a brief communication and marketing plan that will identify more specific New Zealand customer demand and needs. Discussion has occurred over the past year on how and what ATEM can define itself better and gain increased exposure of ATEM programmes and benefits to members and their organisations in New Zealand. The first step to achieving this is well underway as described in section one – the continuation of a strong and active Aotearoa Committee membership and increased numbers of institutional representatives.

The Executive Officer has been actively building and maintaining relationships with key players in the New Zealand tertiary environment, such as the Tertiary Education Commission, the office of the Minister of Education, and tertiary institutions including private providers.

The Committee have been exploring the possibility of creating some options of appropriate brochures to advertise ATEM programmes. Current brochures/flyers are of course of a very good quality, but do not reflect the New Zealand population or culture. The concept has been agreed at the ATEM Secretariat meeting with some conditions of quality of photographs and approval of images.

ATEM Matters No 44 12 October 2012

Professional Development

We have recently run some very successful PD courses and the upcoming Faculty Managers’ Symposium in Wellington on 2 November is now open for registration following a lot of interest canvassed over the last couple of months. The Committee has confirmed a draft professional development programme for 2013. This however, will remain with some flexibility to enable additional workshops that are identified as needs arise. Planning is now fully underway to hold a two-day conference in Wellington on the 4th and 5th of July. The title of the Conference is “Triumph or Tragedy: building resilience in the tertiary sector”. The themes contained within the title are ‘People’, ‘Communication’, Systems and Processes’, and ‘Student Services’. The Conference will be hosted by Victoria University Wellington and the venue will be their downtown campus in Central Wellington.

Financial Status

We are seeing an improvement in the financial status of the Aotearoa Region this year and we hope the Faculty Managers’ Symposium will bring us back into a surplus situation. It is expected that in 2013 the Region will show a profit on professional development activities.

Barbara May

Regional Chair, Aotearoa

barbara.may@atem.org.au

Bass Region

Professional Development programs, events and conferences

It is most pleasing to report that the majority of the 14 Bass Region PD programs that have run thus far in 2012 have done so with almost full attendance. Indeed six programs sold out and only three have been postponed for lack of registrations.

The Bass Region conference “Wellbeing: People and Places” on Friday 11 May was well received and well attended with 87 registrations. The return of the Breakfast seminar series in a different format held at RMIT in late August also attracted around 40 members. Gerard Shanahan from the RMIT College of Business presented to us about the major project to transition the staff and students of the College to the new purpose-built Swanston Academic Building (SAB) followed by a tour of the outstanding new facility.

Planning has commenced on a draft program for 2013. The programs we are currently considering for next year's schedule across Victoria and Tasmania include:

Business & Report Writing

Committee Servicing

Developing Policy in Tertiary Institutions

Emotional Intelligence

Giving Excellent Customer Service

How to be a Business Analyst

Introduction to Project Management

Minute Taking

Motivation & Inspiration

Promoting a Constructive Culture

Public Speaking

Understanding Financial Management

Welcome to Student Administration

We are also considering introducing some new sessions that may take the form of facilitated discussion forums or panels around the hot topics of TEQSA, AQF compliance and the uses (and abuses) of social media in a tertiary education setting.

ATEM Matters No 44 13 October 2012

In addition we have hosting duties for the TEMC2013 in Hobart from 15-18 September, another Bass region conference slated for May 2014 and the Student Services Centres Conference to be hosted by Melbourne in May 2015.

Regional Committee

The Bass Region committee has re-shaped itself slightly around four distinct portfolios with four Deputy Chairs. These are as follows:

Connecting People & Groups portfolio to include networking events, special interest groups (as they arise), regional conferences – Deputy Chair, Alice di Pasquale (Deakin)

Building Professionalism & Growing Careers skills based PD program portfolio – Deputy Chair, Mark Hatwell (Monash)

Institutional Co-ordinators & Membership portfolio – Deputy Chair, Mary-Louise Huppatz (Melbourne Uni)

Tasmania co-ordination portfolio – Deputy Chair, Nadia Ayliffe (UTAS)

Jacqueline Perdriau Regional Chair, Bass

Jacqueline.Perdriau@atem.org.au

Central Region

It has been a busy, but rewarding time for the Central Region of ATEM over the last six months. While we have suffered declining numbers in our local activities, we can only assume everyone was saving up for the TEM Conference. In the end, the August session which was meant to be about TEQSA has now been put off to 2013 - the committee felt that as we had a TEQSA Commissioner speaking at the TEMC and each university in SA had a visit from a senior TEQSA person in the last two months, it might be more useful to do a session on this in the region next year. But we did have another session in August, "Navigating University Culture". This only had 20 or so

participants, but was an interesting trawl through the difficulties people face in coming to terms with the rather interesting culture of universities (and of course, the very different cultures of the three universities in SA). The first speaker talked about University governance, the second talked about networking in universities and the third section was a panel of staff who have navigated their way around institutional culture and who answered questions posed by a moderator. In May we ran a session on new Compliance Measures, in particular the AQF (a conundrum for all) and what was listed as the Trade Practices Act, but which of course is now the Competition and Consumer Act. This session attracted a reasonable sized group and while we were very interested in the first topic, it was the second topic which really generated discussion and which poses the more challenging problems. In April we continued our series focused on Career Development for people at particular HEW Levels, this one for HEW6-9. This also attracted a modest number of people and provided people with a number of strategies for developing their careers in the sector. We have only one more session left for the year in the Central Region - Supporting Online and Flexible Learning. Apart from this, the committee is now in recovery mode after the TEM Conference and we hope that the numbers to our sessions will recover going forward, particularly as we have two new VCs to meet in 2013.

Judy Szekeres

Regional Chair, Central

judy.szekeres.atem.org.au

ATEM Matters No 44 14 October 2012

New South Wales/Australian Capital Territory Region

Professional Development

Ten professional development workshops have been organised by the region so far in 2012. Of particular note, 2 of these have been in Canberra to continue our work bringing more opportunities to the nation’s capital. The Strategic Planning workshop on the 10th August attracted a healthy attendance and was an opportunity for Linda

McKellar (ATEM Vice President) to present with Geoff Scott on the ATEM leadership project. If you are a manager with budget left to spend before the end of the year that could be used for your staff’s professional development, think ATEM! Our remaining programs for October, November and December are on the web at: http://www.atem.org.au/professional-development/c/all-programs

Interested in a bespoke tailored programs?

We encourage our members to bring their organisations training and development needs to us in 2012. We have 20 planned activities in the calendar but have the resources to react to organizational development needs and hot topics in the sector as they arise. Please send your ideas via email to Julie Cleary, NSW/ACT Deputy Chair (Professional Development) on jcleary@csu.edu.au/

Committee News

We welcome Phillip Cenere Associate Dean at the School of Business, Notre Dame (Sydney Campus) to the region committee. The August committee meeting was held on the Notre Dame, Sydney campus. If you would like to find out more about the operations of the region please contact me on Jennifer.martin@atem.org.au.

Membership and ICs

Two IC events in 2012 were held in the region this year organised by IC Stephen Gray (UNSW) and Bree Slater (Univesity of Newcastle):

ATEM@UoN Lunch and Presentations 2nd May 2012 (29 attendees, including 3 non-members)

This event was a 2 hour get together over lunch to hear from those presenting at upcoming conferences including the Student Service Centres Conference. This gave the presenters a chance to have a run through of their presentations and to receive feedback. It also provided other attendees an insight into the topics being discussed at these conferences. For the non-members, the event was an opportunity to hear about the types of conferences our staff attend. All who agreed found it useful to see the presentations, meet other members and just have a general get together. I plan on a small event close to the end of the year to celebrate those who were nominated for the Campus Review/ATEM Awards and get some ideas for topics for some workshops hopefully to be held here in Newcastle next year.

Bree Slater - Manager, Admissions & Enrolment University of Newcastle and University IC

ATEM@UNSW Event 15th May 2012 (10 attendees)

There was a mixture of old and more recent members. Unfortunately Paul Abela who was scheduled to join us had a scheduling mishap and was unable to come on the day. We did however manage to get him on skype where he spoke briefly about ideas for re-engaging members at UNSW and answered members' questions. All who attended agreed that it was good to meet other members and to simply chat and network. More on-campus activities will be planned in the coming months as regular activities help raise and maintain momentum. The next small scale event I have in mind for UNSW is an informal gathering of people from here who will be attending TEMC.

Stephen Gray Centre Manager ARC Centre of Excellence for Climate System Science and University IC

ATEM Matters No 44 15 October 2012

Do you know who your IC is? Do you want to help organise ATEM events at your institution? There are funds available from the Region to do this! Please contact Jodie on Jodie.davis@newcastle.edu.au.

Community Engagement – Region Grants

Our 2012 John Chapman TEMC Grants were announced with the awardees travelling to Adelaide in September for TEMC. The recipients were: Myrophora Koureas (University of Sydney) and Justin Norris (University of Wollongong) - $ 2000.

The awardee for the John Chapman New Member TEM Conference Grant was Melanie Barlow (University of Newcastle). Unfortunately Melanie was unable to attend so a call was made out to members to apply for this grant to ensure the place at the conference was filled. The recipient was Linda Tracey from the University of Newcastle. We look forward to hearing all about our grant recipients experiences at the conference over the coming months.

Register Now! - Region Conference

We have been lucky to secure three high profile key note speakers for our one day region conference which this year will be held at the University of Canberra on Friday 9th November 2012.

REGISTRATIONS ARE NOW OPEN for the annual ATEM NSW/ACT Region Conference!

‘ACCESS ALL AREAS’

Date: Friday 9th November 2012, Time: 10.00am - 4:00pm, followed by networking drinks Venue: INSPIRE Centre, University of Canberra, University Drive, Bruce, ACT

Increasing access to Higher Education

Increasing access to Professional Development and Networks

Increasing access to Information and Resources to make better management decisions and offer better services

Register now at: http://www.atem.org.au/conferences/regional-conferences, This is your chance to network with colleagues from across the sector, update yourself on the current issues and trends in the tertiary sector and get connected! Keynote Speakers include Dr Andrew Leigh, Federal Member for Fraser; Belinda Robinson, Chief Executive Officer – Universities Australia; and Lucy Schultz, Executive Director, Regulation and Review – TEQSA

There will also be sessions presented by Tertiary Education Administrators and Managers sharing best practice and current research addressing the theme ‘Access all Areas’. Registrations close Friday 2 November 2012. Involvement in Association-wide activities

Since the last ATEM Matters issue, we have continued to work with Linda McKellar, ATEM Vice President, on ATEM’s leadership project. Our Strategic Planning PD session on the 10th August was a second opportunity for the region to help shape the new tertiary education administration and management initiatives which will be put in place based on the survey undertaken for this project.

Jodie and I have teamed up with Bass to focus on the Institutional Coordinators policies, guidelines and procedures – aiming to create useful documents that don’t just get filed away, and help ATEM benefit the careers of as many professionals in Tertiary Education administration and management as we can!

Jennifer Martin

Regional Chair, NSW/ACT

jennifer.martin@atem.org.au

ATEM Matters No 44 16 October 2012

SE Queensland/Northern Rivers Region

Professional Development Update

Two successfully workshops were held in June – ‘Inspiration Leadership’ and ‘Personal Development for Women’ with good numbers. July and August workshops have had low registration numbers. ‘Presenting Your Socks Off’ is a new workshop to our program for 2012 and should attract reasonable numbers.

Planning for the Professional Development Workshops for 2013 is underway and a fresh and innovate approach is being taken to introduce new and up to date topics of interest. The total current membership is 159 members.

Carl Rallings Regional Chair, SE Queensland/Northern Rivers

seqnr@atem.org.au

Western Region

A further three professional development events have been held in Perth since the previous edition of ATEM Matters.

In June we presented a breakfast seminar sponsored by Freehills Legal and entitled Social networking: friend or foe? This covered the management and legal implications of the widespread use of social networking, and attracted a capacity attendance of forty. Freehills have been sponsoring an annual Western Region PD event since 2006, providing the venue, speaker and catering.

An outstanding event in this year’s PD program was a Celebrity Breakfast in August at which Professor Fiona Wood, renowned burns specialist, researcher and 2005

Australian of the Year, outlined her “wish list” for the effective management of tertiary education. This event, with such an eminent speaker and important topic, included plenty of lively discussion. It was part of ATEM’s Celebrity Thinkers Series and attracted 72 registrations. In September I presented a half-day workshop on emotional intelligence in the workplace. Forty participants engaged in discussion and debate of this very topical issue.

The biennial Western Region conference will be held in October with the title Future shock – current crisis? This full-day conference will explore the wide-ranging impacts of regulation changes on the tertiary education sector, including the roles of TEQSA and the Higher Education Standards Panel, increased participation, low SES targets, removal of caps, and research performance and quality. Keynote speakers include Ms Dorte Kristoffersen (TEQSA Commissioner), Professor Alan Robson (Chair, Higher Education Standards Panel) and Professor John Finlay-Jones (Deputy Vice-Chancellor - Research and Advancement, Edith Cowan University). There will also be panel discussions with leaders and senior managers of WA universities.

Our final event for 2012 will be a late afternoon function in November at which two recently-appointed WA Vice-Chancellors, Professor Richard Higgott of Murdoch and Professor Paul Johnson of the University of WA, will discuss the major issues in tertiary education in 2012 and the challenges for 2013.

Eight professional development events are planned for 2013, including topics such as managing effective workplace relationships, committee servicing, and developing a career path in tertiary education management. The Western Region Committee aims to maintain a balance between raising awareness of broad, sector-wide policy developments and more skills-based issues relating to career development.

Lucienne Tessens Regional Chair, Western

lucienne.tessens@atem.org.au

ATEM Matters No 44 17 October 2012

Secretariat News

Jottings from the ATEM Secretariat September 2012

Notes from the ATEM Council Meeting of 16 September that have not been otherwise reported in this issue of ATEM Matters...

Reviewing the 2009-2012 Strategic Plan

VP Linda McKellar reported that feedback on the review of the 2009-2012 Strategic Plan has been received from some Council members. She thanked those who had responded. There was an extended discussion reporting on the outcomes of the 2009-12 plan ahead of a draft strategic plan for 2013-15 to be discussed at the November 2012 council meeting.

Marketing Strategy

Council considered the recommendations made by RC Carl Rallings and Madeleine Love which informed the marketing strategy for 2013 to 2015. Council considered

RC Carl Rallings will bring a document for approval in November which will consider:

Which of these recommendations that can be implemented?

What deserves priority?

What communication strategy needs to be put in place?

Are the objectives achievable given the current human and physical resources?

What timelines need to be initiated?

It was agreed that above all Council needed a Value Proposition that it can put before the tertiary sector. Also it agreed that our plan must be achievable and that in the past our approach may have been too ambitious. It was suggested that mentoring needs to be part of the Value Proposition.

Treasurer’s Report

The Treasurer provided Council the Health Checks as at 31 August 2012. Overall the Association’s income has reached $644,935 compared to $568,513 at the same period last year, with expenditure at $562,676 compared to $553,598 in 2011. Therefore at the end of August 2012 ATEM had a surplus of $82,259 compared to $14,915 in August 2011.

The stability of staff at in the secretariat, the continued assistance of volunteers such as Giles Pickford and the emphasis on the profitability of PD means that, all things being equal we should see a much better financial performance than in 2011.

Head Office has control over its own activities and these have proved profitable. The regions have some variable outcomes to their PD depending on the year. At the Secretariat meeting this year, it was revealed that the marketing strategies of the regions varied considerably. The consistent message is that repeated advertising, for example weekly emails and a coordinated marketing plan yielded better results.

ATEM Foundation

Council noted that The Foundation has total current assets of $165,194.87 with a yield of 5.14% compared to 4.86% for the All Ordinaries Index. We are placed in the top 10% of the Australian Financial Review’s annual survey of Australian Super Funds measured by return on equity.

Leading Professionals Leading Professionals in Australia and New Zealand in Tertiary Education Report

ATEM Matters No 44 18 October 2012

ATEM's first major research report has now been completed and is available here. Council noted the report and resolved to congratulate VP Linda McKellar and all others on their work. The report was presented to the ATEM Members’ Breakfast.

Institutional Coordinator Policy and Documentation

Councillors noted that at the April 2012 meeting the proposed amendments to the IC Policy were discussed and it was agreed that the policy be discussed by Regional Chairs. This discussion was led by RC Bass Jacqueline Perdriau. A working party chaired by RC Bass has considered the matter and recommendations will be brought to the November meeting of council.

Professional Development Matters

There is a recommendation in the Membership Review that an ATEM PD committee be formed to consult on the type of PD that should be run. This should include people from HR and T&D divisions within the universities. Council agreed and asked for names to be submitted. Council noted proposals for PD for 2013 from all of the regions.

Council noted that we have agreed with Central Region that any PD activities in Darwin for the foreseeable future will be bespoke programs running out of Head Office. Opportunities for contracted or bespoke programs can be organised through the regions but no request would be discarded as Kim can arrange these for any region.

Future TEM Conferences

2012 Adelaide

2013 Hobart

2014 Perth

2015 Wollongong

2016 New Zealand (choice between Auckland, Rotorua and Wellington)

2017 Cairns.

LH Martin/ATEM Emerging Leaders and Managers Program (eLAMP)

Kay Hempsall made a presentation to Council on eLAMP and Heather Davis spoke about Moderators for cohort discussions within eLAMP.

ATEM is responsible for the online moderation for the eLAMP cohorts as well as the facilitation of the workshops associated with eLAMP. It is envisaged that volunteers be called from the senior ranks of ATEM to act as moderators. This role is vital for promoting peer to peer engagement and to provide encouragement by senior ATEM members to participants who are our emerging TE leaders and managers of the sector.

eLAMP has been designed to provide a ‘meta-framework’ for management and leadership skills and capabilities across the tertiary education sector. The four self-study module:

Module 1: Managing & Developing Yourself

Module 2: Managing & Developing Other

Module 3: Managing & Developing the Business

Module 4: Understanding the Tertiary Education Landscape (This module has been modified for a New Zealand audience by Terry Fulljames).

ATEM Matters No 44 19 October 2012

Council Election Cycle

Council noted the election cycle for the next three terms of Council described below.

One year the President, the Treasurer and one Vice President shall be elected. The next year, two of the Vice-Presidents will be elected in the same year as the Association Secretary, with one of the two Vice-Presidents designated as being from Aotearoa

This will result in the following electoral cycle:

2013: President, VP (Heywood), Treasurer, RCs for NSW/ACT, Western and Aotearoa. (Joanne Austin’s term expires when it was scheduled).

2014: VP (McKellar), VP (Aotearoa), Secretary, RCs for Bass, QLD, Central (John Swinton’s terms expires when it was scheduled).

Council reduces from 14 in 2012, to 13 in 2013, and then 12 in 2014. The Councillor’s serve their full terms, the VP (Aotearoa) is in the off year to the Regional Chair Aotearoa, and half of Council turns over annually.

Giles Pickford, Secretariat giles.pickford@atem.org.au

10 October 2012

ATEM Matters No 44 20 October 2012

Articles

Engaging Students in Higher Education

By Professor Denise Kirkpatrick, PVC Student Experience, University of Adelaide

Learner engagement has long been the focus for those of us who seek to enhance learning and teaching in Higher Education. Indeed, over the past decade or so it has become almost ubiquitous. More recently we have expanded our focus to consider student engagement and I think that this indicates more than a linguistic shift.

We are now considering something broader than the act of engaging the individual learner with his or her own learning process. The attention to student engagement is an acknowledgement of the complexity of student life and their relationships with and across the university. It is recognition that being a student is about more than attending classes (physical or virtual) and completing assignments and assessments. Taking student engagement seriously requires us to consider all parts of a student’s life that are affected by being a student and responding to these. When we view it this way we think of learning and education as a partnership, and employ student engagement as a means to inform and enhance the collective student learning experience, so that it extends beyond the individual.

It’s also about placing a genuine value on the contribution that students make to university and valuing their input. Engaging our students does mean getting them to actively interact, make sense and participate in the learning experiences that comprise formal study, and it also relates to the extent to which students are involved in the life and business of the institution. At a fairly simple level it means students’ meaningful participation in surveys of learning and teaching, providing feedback through a range of media that is actively used by the university and its staff, and influences and informs future actions and decisions. It also includes the creation of opportunities for student contribution to the future strategy and directions and operations of the university and the academic business of the university along with planning and reflecting on performance. We need to move beyond the rhetoric about the contribution of students to providing sufficient and appropriate support and securing effective engagement.

Universities have been attempting to make genuine progress in ‘closing the feedback loop’ and disseminating actions and decisions in response to student feedback, but we need to refine the mechanisms that we use to do this and make them more open and inclusive so that students can become participants in the educational processes. We will need to create mechanisms by which students can initiate the investigation of specific issues that affect the collective student learning experience. Such an approach requires a greater involvement from students with regard to representation on committees and working groups. If we wish to truly engage our students more deeply and meaningfully we will need to provide and support the publication and dissemination of decisions and actions, supporting students to collect and gather views and to contribute to debate and discussion as well as initiating and leading investigations.

Although greater student engagement may be a reflection of a growing acceptance of the student as consumer it should be about more; about creating genuine partnerships and collaboration with our students. The world is changing and there is greater expectation that participants in all types of social ventures will play more active roles in shaping the nature and content of those activities. These responses indicate a commitment to a new style of politics and citizen engagement with a strengthened student voice. Successfully engineering student involvement will assist universities to more fully meet learners’ needs and deliver the excellent educational provision to which we aspire. An outcome of positive student engagement should be the optimisation of the student experience – the extent to which learning outcomes are achieved, the sense of affiliation that a student develops for his/her institution, and the extent to which a student feels that he or she is truly part of the community of the university.

ATEM Matters No 44 21 October 2012

About the Author

Professor Denise Kirkpatrick is Pro Vice-Chancellor, Student Experience at the University of Adelaide, where she is leading the development of an integrated student experience across on and off campus environments with an emphasis on quality learning. She has worked as an academic and senior leader and manager in open and distance, dual-mode and on-campus universities in Australia and the United Kingdom. She has worked as Pro Vice-Chancellor at the Open University (UK) and La Trobe University, Australia and led the strategic development of open, distance and e-learning in Australian universities including Monash, University of New England and Charles Sturt University.

Denise is a keynote speaker in the upcoming:

National Student Engagement Conference

29-31 October 2012 The Sebel Albert Park, Melbourne A LH Martin and ACER joint conference on how Australian tertiary education can assure and enhance students’ engagement to boost quality and productivity.

This article was first published for the L H Martin Institute Insights Blog on 28 August 2012 and has been reprinted with permission. Comments are

welcome at the original site:

http://www.lhmartininstitute.edu.au/insights-blog/2012/08/96-engaging-students-in-higher-education

Know Thyself: Wisdom vs intelligence

By Peter Vajda |30 Mar 2012

The renowned 19th century preacher, Charles Haddon Spurgeon, observed: "Wisdom is the right use of knowledge. To know is not to be wise. Many men know a great deal, and are all the greater fools for it. There is no fool so great a fool as a knowing fool. But to know how to use knowledge is to have wisdom."

Businesses continue to face challenging times. In this uncertainty, some leaders have lost their way due to egregious moral and ethical missteps. Others have reached career dead ends due to their inability to see the big picture from a higher not-so-common perspective. Many of these leaders are undoubtedly intelligent. But they're not wise.

Being of "two minds"

Our minds work on a lower and higher level. The lower level deals with the concrete – our immediate physical environment, information, facts and logic. Our lower mind supports us to be aware, conceptual and reflective.

Our lower mind is rational, analytical, opinionated, busy and often skeptical. It is bound by time and space. We use our lower mind to make sense of our complicated and emotional world. The lower mind is the stuff of business schools, "operations-focused" education and experiential learning.

Wisdom is what's left after we've run out of personal opinions. - Cullen Hightower

The lower mind delivers reductionist thinking and mechanistic, conventional approaches to life. The main drawback of living in the lower mind is that it only reflects your internal map of reality. It is like being stuck in your own intellectual zip code, never moving beyond your nine-digit thoughts, beliefs, assumptions,

ATEM Matters No 44 22 October 2012

expectations and world views. It is like living in one town, knowing it completely, and never venturing outside the borders of that town.

Intelligent people are generally engaged with their lower mind and left-brain thinking. The lower mind focuses on one corner of the painting. Wisdom does not arise from this place.

The higher mind considers the abstract. It involves intuition, aspiration, heart, soul and spirit and connects with the Universal mind, with Universal truth, with beauty and with goodness. Our higher mind speaks in the language of ideas, ideals, symbols, principles and impulses. It is loving. It guides us to the truth.

The higher mind sees the threads woven between the mental, physical, emotional, spiritual, psychological and social aspects of our life. The higher mind sees the entire painting - the place from which wisdom arises.

The qualities of a wisdom mind

Wise leaders access both their lower and higher minds. Wise leaders understand they are spiritual beings living in a human form. They allow their lower minds to access their higher, helping them to access intuition and impressions that provide insights into the bigger picture of life.

Wise leaders understand the importance of focus, presence, self-discipline, meditation, study, loving service and creative expression. They seek to grasp the next higher level of awareness. They venture outside their historical map of reality – willing to jettison their old, "safe" beliefs, assumptions, expectations and worldviews - to explore the possible and the unknown. They're open to knowing what they don't know.

Wise leaders understand that spiritual and personal growth means connecting with higher concepts and energies, be they values, ideas, ideals, potentials, archetypes, higher guidance or intuition. The wise leader develops the capacity to not only connect with these higher concepts, but also to seek to ground them into forms, tasks, projects, relationships and details that inform the way they lead.

Wise leaders don't stop with experience, but transcend experience - both their own and others' - in a way that they spend an appreciative amount of time and energy in deep self-reflection and thoughtful consideration around their experience, leading to higher insights, enhanced value and a deeper sense of self-awareness.

We don't receive wisdom; we must discover it for ourselves after a journey that no one can take for us or spare us. - Marcel Proust

Wise leadership is not about having experiences but consciously learning from those experiences. The process of learning from experience leads to a process of inquiry – looking with curiosity, not judgment, into the who, what, when, where, how and - most importantly - the why of their experiences. Inquiry is a matter of punctuation; it's about question marks, not full stops. It is about curiosity.

Wise leaders understand how connections between diverse elements can create something new. They are adept at using analogy and metaphor and seek to recognize patterns, spot trends, draw connections and discern the big picture even when there seem to be nothing there.

A wise leader interacts with her world in terms of a richer and more varied spectrum of possibilities and opportunities. A wise leader understands the importance of relationships - human and otherwise. A wise leader is a systems thinker, a gestalt thinker, a holistic thinker. Wise leaders are comfortable being oriented to their right brain, as well as to their heart and soul.

Inquiry, for the wise leader, is not about "futurizing the past" – using their past experiences, the known, the tried and true - to explain present experiences that are un-common, un-usual, un-familiar. They understand that inquiry involves delving deeply into the self, even parts of the self that, heretofore, might have been unknown, in order to search for new insights, perspectives and understanding – seeking familiarity with the unknown.

"To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future." - Plutarch

ATEM Matters No 44 23 October 2012

For wise leaders, inquiry means creating an internal space unencumbered by old thoughts, beliefs and premises - a new, clear, inviting and open space - entering into a fresh realm without preconception or expectation and being informed with new learning, new sense, new meaning, new WHYs and new HOWs. In other words, new wisdom.

Many intelligent leaders aren't even aware that they lack wisdom. Here are some indications to help them see where there's room for wisdom-making:

They are task-oriented and focused on short-term gains. They see the corner of the painting but often fail to step back and view the painting from 25 miles out – the painting being their respective business and their respective profession/industry.

They choose to limit alternatives when engaged in analysis. They fear ambiguity or other's opinions and are closed to myriad possibilities and perspectives; they fear the unknown and taking risks. They buckle under stress and tend to back away from challenges.

They are linear thinkers and feel they must be rational and logical. They are unable or unwilling to allow their "gut" or intuition to inform their decision-making process.

They can't or won't act "for the common good" when they are faced with conflict between multiple parties or priorities. They refuse to consider "right action" or the well-being of the group, team or community in favor of relying on the conventional perspective or their own personal goals.

They have no deep sense of self-awareness, and lack spiritual and emotional intelligence. They focus on their strengths, deny their weaknesses and never allow their emotions to surface.

They lack a people-orientation. They can't be bothered making an effort to see others from a personal (as opposed to a functional) perspective. They don't know how to, or are unwilling to, deal with others' emotions, or emotional well-being. Relationship building is not their forte, by choice.

They lack harmony – there is no alignment or congruence between what they think, feel, say and do.

When we reflect and contemplate from a deeper level, when we choose to "go inside" and honestly, sincerely and self-responsibly ask ourselves if our stories are true, we are using our higher mind and engaging the wisdom of our heart and soul. Relying on our heart and soul's inner wisdom and intelligence open us up to new ways of seeing, do-ing and be-ing – discovering and exploring new territory and new maps of reality, new zip codes – supporting us to understand and deal with today's uncommon challenges in new ways.

Using one's higher mind is what will support today's intelligent leaders to become tomorrow's wise leaders.

Some questions for self-reflection

Would you characterize yourself as largely "left-brained?" What would others say about you? \

Do you consider yourself "emotionally intelligent?" On a scale of 1-10, how emotionally intelligent are you? What would your close friends and co-workers say? Would you feel comfortable asking them? If not, why not?

Is your organization using its "higher mind" as it considers strategies to deal with future challenges?

Do you consider your leaders to be "wise?" How about you?

How often do you take time to seriously reflect on your life's experiences?

Would you say you are a "task-oriented" or "people-oriented" person? Would others agree?

Would you generally rather be right or happy? Why?

How do you deal with the unknown?

Can you envision a world at work where people are regularly encouraged to take time out for meditation, self-reflection and discovery?

This article is kindly provided by Management-Issues, Norfolk UK | www.management-issues.com

ATEM Matters No 44 24 October 2012

ER News – Australia

US experience foreshadows tougher white collar enforcement

Opinion by Michael Mills, Grant Marjoribanks | 04 May 2012

It’s a familiar image in the aftermath of a corporate scandal in the United States. Television footage of senior corporate figures being frogmarched from their homes in handcuffs and bundled away in waiting cars. Will this image become closer to home for Australian viewers? If the walk of Australia’s top corporate watchdogs matches their talk, it will.

Two and a half years after Australia introduced criminal sanctions for cartel conduct in July 2009 the ACCC is yet to commence a criminal prosecution. But the rhetoric in that time has been uncompromising and unrelenting. As Graeme Samuel famously thundered to 120 business leaders at an Australian Institute of Company Directors lunch in October 2010 “If you’re involved in a cartel still, you’ve got to be dumb, but if you are, we will find out because the immunity policy applies. It’s non-negotiable. We’ll be prosecuting for criminal penalties and that means you’re going to jail.”

At a Supreme Court of Victoria law conference in August that year, Tony D’Aloisio also laid down a marker for tougher white collar enforcement by ASIC. He stated that ASIC’s policy is now to pursue criminal prosecutions for insider trading and market manipulation. His successor, Greg Medcraft, recently told a Senate estimates committee “we will continue to take on the big cases and pursue wrongdoers wherever they are and whoever they might be”.

Australian corporates who might be inclined to dismiss these statements as mere regulator huffing and puffing should be cautioned by the US experience. Two decades ago criminal enforcement of corporate conduct was not a headline issue for leading American corporates. But losses suffered by the investing public in the 1987 crash and the excesses revealed after the crash lead to strong public sentiment in favour of strict enforcement, and a tougher regulatory approach. Rudy Giuliani made his reputation through high profile arrests of business figures, like Ivan Boevsky and Michael Milken. Giuliani rode his reputation for treating white collar suspects like mobsters all the way to City Hall in New York. Giuliani set the stage for other prosecutors to become public figures based on their corporate crime fighting record, including Eliot Spitzer, Andrew Cuomo and Chris Christie.

The Australian Government in recent times has similarly responded to investor concerns regarding market integrity, with the cartel reforms and increases to criminal sanctions and enforcement powers for insider trading and market manipulation. And Australian regulators have signed up to the “heads on poles” enforcement philosophy that has characterised the American approach. Greg Medcraft has delivered a clear New Year’s message, telling The Australian Financial Review that “my personal view is that you have to send a deterrent effect that, when people weigh up whether to break the law or not, they are very much aware that the consequences could be extreme.” His approach is clearly shaped by the US experience, as he observed “having lived in America for a decade, I think what scares the hell out of most people is going to jail”.

So now corporate crises in Australia may give rise to potential criminal as well as other regulatory consequences, in addition to potential class action claims and employment, corporate governance and insurance coverage issues. And the lessons for Australian corporates from American experience? Corporates at the centre of such scandals will need to consider the position of the executives involved at the outset and whether to stand behind them or disavow their conduct. Our experience in these situations highlights the value of an early internal investigation so that the corporate response to the potential regulatory, insurance, employment and litigation exposures is an informed one.

The Australian ER perspective is kindly provided by Herbert Smith Freehills, www.herbertsmithfreehills.com. The full opinion piece can be found at here.

ATEM Matters No 44 25 October 2012

ER News – New Zealand

Proposed amendments to law governing employment in the state sector

Rachael Brown, Senior Associate and Dianny Wahyudhi, Law Clerk | Tuesday 25 September 2012

On 30 August 2012 the State Sector and Public Finance Reform Bill was introduced into the House. The Bill has a number of significant implications for employees in the state sector, some of which are outlined in this newsletter.

The changes discussed here relate to:

facilitating the role of Ministerial advisors;

providing greater control over appointments to key positions in the sector;

setting Government workforce policies to apply to the sector as a whole;

limiting the payment of redundancy where an employee is offered an alternative position; and

facilitating the transfer of chief executives within the sector where there is a vacancy.

What are the major changes?

The proposed amendments to the State Sector Act 1988 include a number of changes relating to employment in the state sector. Some of the key changes are:

Introduction of some new concepts

The Bill includes a new defined term: "ministerial staff". This is defined to mean employees of a department who are employed on events based employment agreements to work directly for a Minister rather than in that department. If a particular event occurs, these employees can then be terminated. The Bill states that a Minister no longer holding a Ministerial portfolio is an example of the kind of event that might give rise to termination.

Introduction of Government workforce policy

The Bill also includes a whole subpart regarding "Government workforce policy" and the Commissioner is given new functions regarding the drafting and application of this policy.

Changes to the provisions relating to restructuring in the state sector

The existing provisions regarding restructuring in the sector are also the subject of proposed amendments. The current provisions are discussed in our newsletter regarding restructuring in the public sector dated 16 February 2012.

The key changes are as follows:

Under the current Act there are several provisions which apply only if there is an Order in Council to that effect. The proposed amendments remove the need for an Order in Council and the relevant provisions will apply to all employees who are affected by a transfer of functions between Departments.

The Bill also makes changes to the provisions regarding redundancy payments where an employee is offered another position within the sector. In particular, an employee will not be entitled to a redundancy payment where, before his or her employment has ended, he or she:

o is offered and accepts another position in the State services, which is widely defined to include departments, Crown entities and Crown companies; or

o is offered an alternative position in the State services that has comparable duties and responsibilities to the current position, is in substantially the same general locality or a

ATEM Matters No 44 26 October 2012

locality within reasonable commuting distance, is on terms and conditions of employment that are no less favourable overall, and is treated as if it were continuous service.

These proposed amendments contain more explicit directions than the current Act on how it will be determined whether an alternative position is sufficiently similar to the previous one such that there is no technical redundancy and therefore no requirement to pay redundancy compensation.

Transfer of chief executives

Finally, in an indication of the sector wide approach that these proposed amendments encapsulate, chief executives of departments or departmental agencies can be transferred into a chief executive role in another department or departmental agency where there is a vacancy or an impending vacancy, if the Commissioner believes that such a transfer would be in the public interest. This requires the chief executive's agreement and the appropriate Minister must be consulted. Where this applies, the vacancy does not need to be notified and no other applicants need to be considered for the position.

Impact of the proposed changes

Although the proposed changes are made in the context of sector wide reforms, each one is fairly discrete and they appear to be targeted at specific issues which have arisen under the current legislation.

The one exception to this is the proposal to introduce Government workforce policy. This is related to work which the State Services Commission has done around workforce strategy in order to meet Cabinet's expectation that all agencies will produce an "organisational development plan" to accompany and support Four Year Budget Plans. The Commission issued guidance on workforce strategies in October 2011 and noted that if agencies were to deliver their business strategies within decreasing baselines: "incremental change to 'business as usual' is not likely to be sufficient – transformational change is needed."

The introduction of Government workforce policy does emphasise this Government's desire to make sector wide changes, although whether this, together with the other proposed amendments in the Bill, will amount to transformational change remains to be seen.

Where to from here?

The Bill was introduced into the House on 30 August 2012 and is currently awaiting its first reading. At this stage it is a fairly long way down the Order Paper. Following its first reading, it will be sent to a Select Committee.

This New Zealand perspective is kindly provided by

Bell Gully, www.bellgully.com.

Full article can be found at http://www.bellgully.co.nz/resources/resource.03327.asp

ATEM Matters No 44 27 October 2012

ATEM Inc

ATEM Inc is the leading professional association in Australasia for those who manage and lead tertiary institutions, requiring a commitment to lifelong learning and continuous professional development and the highest standards of professional practice.

We provide members with an edge in their professional activities and give members a voice

in their areas of expertise in the wider community. Joining ATEM Inc will provide you with many benefits, including:

association with Australasia's leading tertiary administrators and managers;

conferences/seminars at a Branch level, and the 500-member strong Annual Conference which rotates around Australia and New Zealand;

networking and learning opportunities at ATEM Inc functions;

preferential rates for ATEM Inc professional development programs, conferences, special events;

professional development programs;

recognition by way of post nominals (e.g. ATEMM) that can be used as part of your personal career path management;

topical and relevant information provided through our association publication ATEM Matters', sent to members six times a year, and

ATEM's 'Journal of Higher Education Policy and Management', an internationally distributed, refereed publication produced under the Carfax imprint in Oxford. Have you published here yet?

However, joining ATEM Inc will provide you with much more. You will be joining a global network of fellow professionals and be supported and encouraged to achieve excellence in your career

Contacts

ATEM Matters

Editor: Heather Davis

Please direct contributions and comments to AMEditor@atem.org.au.

ATEM Secretariat

Head Office Building M University of Sydney Cumberland College 75 East Street (PO Box 170) Lidcombe NSW 2141 Australia

Email: secretariat@atem.org.au

ATEM Matters No 44 28 October 2012

eLAMP Brochure

EMERGING LEADERS AND MANAGERS PROGRAM (eLAMP)

An online program designed for new and aspiring managers in the tertiary education sector. Jointly developed by LH Martin Institute and ATEM.

www.lhmi.edu.au www.atem.org.au

The tertiary education sector is facing increasing external pressures for change, including funding model changes, increasing competition and commercialisation, larger and more diverse student cohorts with increasing expectations for value and quality, growing government scrutiny and rapid changes in technology. In short, the current environment in which tertiary education managers work is so complex that the combination of skills, knowledge and judgements required to lead and manage effectively demands substantial professional training and development, and due recognition of accredited practitioners as professionals.

The program will enable participants to:

n gain a grasp of the breadth and depth of the tertiary education landscape in Australia, New Zealand and in the global context;

n develop an understanding of the complex internal and external drivers influencing the tertiary sector and learn how to respond appropriately to these drivers;

n gain insight into the different roles and styles leaders and managers need to adopt to be successful in their roles and develop flexibility across these styles and roles; and

n grasp the nuances of policy and learn how it aligns with strategic intention and how it influences the development of organisational culture.

Program design and structure

The program has been constructed to provide a ‘meta-framework’ for management and leadership skills and capabilities across the tertiary education sector.

The four self study modules

Each module can be studied online at each participant’s own pace and consists of:

n a set of core readings and related rich media resources for self-study, with supplementary resources for those motivated to explore the content more widely;

n opportunities to develop a critical reflective practice; and

n opportunities for online interaction with others engaged in self-study within a virtual cohort.

Articulation into LH Martin Institute’s Graduate Certificate programs

The self study modules can be used to count towards articulation into our Graduate Certificate programs.

To do this, participants will have to undertake the following additional activities at the end of each self study module:

n self-assessment (online, open book, multiple choice test);

n submission of reflective journals; and

n attendance at a one-day facilitated workshop.

Those who successfully complete these will be provided with a Certificate of Completion for each module.

When participants have obtained all four Certificates of Completion, they will then be asked to submit a capstone assignment in the form of a 3000-word report which draws together critical reflections of learning from all four modules and applying them to an agreed work-relevant project.

When all of the above are successfully completed, an equivalent of 25 credit points will be formally recognised for entry into our Graduate Certificate programs. Please refer to the LH Martin Institute website for more information about these programs.

Emerging Leaders and Managers Program (eLAMP)

Program overview

This online program has been designed as a resource for new and aspiring managers in the tertiary education sector. It is reflective of the knowledge and skills necessary for effective institutional management and leadership in challenging times.

The four self study modules

MODULE 1

Managing and developing yourself

MODULE 2

Managing and developing others

MODULE 3

Managing and developing the business

MODULE 4

Understanding the Tertiary Education landscape

Emerging Leaders and Managers Program (eLAMP)

How articulation into LH Martin Institute Graduate Certificate programs works

Certificate of Completion for

Module 1

Certificate of Completion for

Module 2

Certificate of Completion for

Module 3

Certificate of Completion for

Module 4

25 credit points towards

LH Martin Institute Grad. Cert. programs

+ + + + Submission of Capstone

Assignment=

Program registration and fees

This program is only available for ATEM members.

Individual ATEM membership is AU$187 and is tax deductible in Australia. For more information about the range and benefits of membership please go to the ATEM website (www.atem.org.au) or contact Kim Tan on +61 2 9351 9456 or e-mail kim.tan@atem.org.au.

For further enquiries about the program

Heather Davis E: heather.davis@unimelb.edu.au T: +61 3 9035 8648

Activities and fees

How to register

* Correct as at August 2012. Fees may change without prior notice. Please refer to the LH Martin Institute website for the most up-to-date fee information.

ATEM Individual Member

Log in to the ATEM website (www.atem.org.au) and follow prompts.

ATEM Corporate Member

Institutions with Corporate Membership may nominate 5 staff members to enrol in the program. Contact ATEM to register.

ATEM Premium Corporate Member

Institutions with Premium Corporate Membership may nominate 20 staff members to enrol in the program. Contact ATEM to register.

FOR ATEM MEMBERS

Module 1: Managing and developing yourself

Online self study Free

Critical reflections, online interaction, open book test

One-day facilitated workshop

Free

$450 + GST

Module 2: Managing and developing others

Online self study Free

Critical reflections, online interaction, open book test

One-day facilitated workshop

Free

$450 + GST

Module 3: Managing and developing the business

Online self study Free

Critical reflections, online interaction, open book test

One-day facilitated workshop

Free

$450 + GST

Module 4: Understanding the Tertiary Education landscape

Online self study Free

Critical reflections, online interaction, open book test

One-day facilitated workshop

Free

$450 + GST

Capstone Assignment N/A N/A3000-word report or position paper $450 + GST

BASE ACTIVITIES FEES (AU$)*

ADDITIONAL ACTIVITIES FEES (AU$)*

FOR ARTICULATION

August 2012© LH Martin Institute, University of Melbourne

Printed on recycled paper

The LH Martin Institute was established, with the support of the Australian Government, to help leaders, professionals and academics gain an understanding of the rapidly changing tertiary education sector and translate that knowledge into effective management strategies for their institution. In other words, we aim to improve management and leadership in the tertiary education

sector by assisting its current and aspiring leaders in fulfilling their missions. We do this by providing an integrated set of programs, events and research projects that are tailored to the particular needs of the sector.

For more information about our full range of programs, events and projects please visit the website or contact us.

About the LH Martin Institute Keeping in touch

www.lhmi.edu.au

The Association for Tertiary Education Management Inc (ATEM Inc) is the pre-eminent professional body in Australasia for tertiary education administrators and managers. Established in 1976 as the Australian Institute of Tertiary Education Administrators (AITEA), our Association has grown to around 1,350 individuals and 60 corporate members. Our members are found across the breadth of the academic environment, including Universities, TAFEs, Polytechnics and Wanangas, private providers, government

departments and other related organisations.

We operate as a learning community and our members are our strength. Members are committed to their careers in tertiary education and to the development of their profession.

Together we work to advance the professionalism of tertiary education administration and management in order to support and develop excellence in professional practice and institutional management.

T: +61 2 9351 9456F: +61 2 6125 5262www.atem.org.au

About ATEM Contact details

www.atem.org.au

Twitter twitter.com/lhmartininst

Facebook facebook.com/lhmartininstitute

LinkedIn Join our alumni group for all past students and program/course participants.

T +61 3 8344 0756F +61 3 9347 8922E martin-institute@unimelb.edu.auwww.lhmi.edu.au