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Atlanta Region Bankers’ Forum: Compliance and CRA Update and Refresher Information November 29, 2018 1

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Page 1: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Atlanta Region Bankers’ Forum: Compliance and CRA Update and

Refresher Information

November 29, 2018

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Page 2: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Agenda • Compliance Updates

• Consumer Compliance Rating System • Managing High-Risk Areas • Matters Requiring Board Attention

• CRA Considerations for Mergers/Acquisitions • Questions and Answers

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Page 3: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Compliance Updates

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Page 4: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Consumer Compliance Rating System

• Effective March 31, 2017

• Reflects current, risk-based supervisory approach

• Recognizes proactive compliance management

• Promotes coordination, communication, and consistency among agencies

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Page 5: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Assessment Factors

• Board and Management Oversight • Oversight and commitment • Change management • Comprehension, identification, and management of risk

• Corrective action and self-identification

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Page 6: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Assessment Factors (cont.)

• Compliance Program • Policies and procedures • Training • Monitoring and/or audit • Consumer complaint response

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Page 7: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Assessment Factors (cont.)

• Violations of Law and Consumer Harm • Root cause • Severity • Duration • Pervasiveness

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Page 8: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Best Practices for Mitigating Risks

• Unfair and Deceptive Acts and Practices • Third-party oversight • Compliance officer involvement • Clear and conspicuous terminology • “Reasonable” consumer’s perspective • Complaint monitoring • Training

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Page 9: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Best Practices for Mitigating Risks (cont.)

• Fair Lending • Clear and objective underwriting and pricing guidelines

• Monitor discretion • Exception policy and log • Documentation of pricing decisions • Fair lending monitoring and/or audit

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Page 10: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Best Practices for Mitigating Risks (cont.)

• Third-Party Relationships • Risk assessments • Due diligence • Contract structuring • Ongoing oversight

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Page 11: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Matters Requiring Board Attention (MRBA)

• Significant matters

• Prompt action by the Board

• Elevated supervisory attention

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Page 12: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

MRBA vs. Recommendation MRBA Recommendation

• Significant matter • Action to correct

• Action to prevent

consumer harm

• Prompt action required

• Supervisory follow-up required

• Matter warranting attention • Action to enhance • Lower risk of consumer

harm • Correctable in the normal

course of business

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Page 13: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

MRBA Communication

• Report of Examination – MRBA Page

• MRBA comments include: • Specific issue • Measurable action • Benefit of action/consequence of inaction

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Page 14: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

MRBA Follow-up

• Transmittal letter

• Subsequent correspondence

• Next examination

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Page 15: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Mergers and Acquisitions (CRA Considerations)

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Page 16: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Change in Asset Size

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Large Bank

$1.252 billion or more

• Lending, Investment, and

Service Tests

ISB** At least $313 million, less than $1.252

billion

• Small Bank Lending and Community

Development Tests

Small Bank

Less than $313 million

• Lending Test

Note: Bank must meet asset size threshold as of December 31 of both of the prior two calendar years. Thresholds in effect as of January 1, 2018 are shown.

**ISB stands for Intermediate Small Bank

Page 17: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Change in Business Model

•CRA Strategic Plan •Limited purpose designation •Wholesale designation

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Page 18: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Assessment Area Expansion •Expansion into unfamiliar market areas • Assess community needs • Update CRA strategy • Provide training

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Page 19: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Assessment Area Expansion (cont.) •Expansion into a new state

• State/Multistate Metropolitan Statistical Area (MSA) Ratings

• Compliance with Interstate Banking and Branching Efficiency Act (IBBEA)

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Page 20: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

CRA Protest Definition •Adverse comments on bank’s lending-related activity, provision of services, or ability to meet the convenience and needs of the community

•Submitted via letter, email, or online system

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Page 21: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Evaluation of CRA Protests •CRA Protest Determination Letter •Request information from protester/bank

•Hold informal/formal meetings

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Page 22: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Evaluation of CRA Protests (Cont.) • Review Reports of Examination and CRA Evaluations

• Review complaints • Analyze bank, demographic, and economic data

• Consider how merger will benefit communities involved or alleviate protester’s concerns

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Page 23: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Gaining Community Support for M&A

•Proactively meet with community •Develop CRA plan

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Page 24: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Gaining Community Support for M&A (cont.)

• Identify community needs • Identify aspects of application that require additional context • Unsatisfactory Compliance Rating • Unsatisfactory CRA Performance • Unique business model/product

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Page 25: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Regional Office Contacts

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Theresa Adger Review Examiner [email protected] (678) 916-2422

South Georgia

Georgia Bass Review Examiner [email protected]

(334) 271-5213 x4713 Alabama, Southwest Georgia, Florida

Panhandle

Tina Brison Review Examiner [email protected]

(304) 757-6652 x4614 North Carolina-Virginia-West Virginia

Jamal Mohammad Senior Review Examiner [email protected]

(678) 916-2204

Shirley Nanton Review Examiner [email protected]

(678) 916-2252 South Carolina and South Georgia

Deborah Stephenson Review Examiner

[email protected] (678) 916-2248

North Georgia

Kenneth Varvaro Review Examiner [email protected]

(954) 858-1499 x4517 Florida (Excluding Panhandle)

Page 26: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Regional Office Contacts (Continued)

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Barbara Belfoure

Fair Lending Examination Specialist

(678) 916-2335

[email protected]

North Carolina-Virginia-West Virginia-Southeast Georgia-Florida (Except

Panhandle)

Gary Clayton Fair Lending

Examination Specialist (678) 916-2251

[email protected]

Alabama-Florida

Panhandle-Southwest Georgia-South Carolina

LaTonya Weems

Examination Specialist (UDAP)

(678) 916-2408

[email protected]

Atlanta Region

Page 27: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Resources

• Managing Third-Party Risks (FIL-44-2008)

• Revised Compliance Examination Manual (FIL-59-

2015)

• Includes new guidance on MRBAs

• Consumer Compliance Rating System (FIL-75-2016)

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Page 28: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Resources (Cont.) • FFIEC Asset Size Thresholds

• IBBEA Host State Loan-to-Deposit Ratios

• Part 369 – Prohibition Against Use of Interstate

Branches Primarily for Deposit Production

• CRA Protest and Adverse Comment Definition

• FDIC Website (Community Reinvestment Act)

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Page 29: Atlanta Region Bankers’ Forum · 11/29/2018  · Jamal Mohammad . Senior Review Examiner. jmohammad@fdic.gov (678) 916-2204 . Shirley Nanton . Review Examiner. snanton@fdic.gov

Questions and Answers

Press *1

or email

[email protected]

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