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ATLANTIC CITY Building A Foundaon For A Shared Prosperity IMPLEMENTATION PLAN Prepared By: James E. Johnson – Special Counsel to Governor Murphy Michael Epps – Execuve Director of ACIPO Rosa Farias – Deputy Execuve Director of ACIPO

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  • ATLANTIC CITYBuilding A Foundation For A Shared Prosperity

    IMPLEMENTATION PLAN

    Prepared By: James E. Johnson – Special Counsel to Governor MurphyMichael Epps – Executive Director of ACIPORosa Farias – Deputy Executive Director of ACIPO

  • 1IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    SUMMARYThis Implementation Plan, one of the first major products of the Atlantic City Initiatives Project Office, represents the next step of progress for Atlantic City. It will serve as a baseline for monitoring the performance of all ongoing projects in terms of their scope within the first year of operations, establish the schedule and state the overall goals for the next phase of work. While based on the Transition Report, this first Implementation Plan also reflects: the continued input of the citizens and other stakeholders within the city, including input from the citizens who shared their perspectives in a three-hour town hall held on January 30, 2019; experts from across the country; and technical assistance and other support provided by state agencies. The Implementation Plan calls for action across many fronts, including lines of work identified in the Transition Report.

    ATLANTIC CITY: BUILdINg A FOUNdATION FOR ShAREd PROSPERITY

    IMPLEMENTATION PLAN

  • 2IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    FORWARd BY LIEUTENANT gOVERNOR ShIELA Y. OLIVER

    This implementation plan represents the next phase in our work to build a strong, broad and durable foundation for shared prosperity in Atlantic City. On September 20, 2018, the Governor and I released the transition report, Atlantic City: Building A Foundation For A Shared Prosperity. That report outlined key areas for action and made recommendations for critical steps as we worked with the community and with industry to move the city forward. A strategy without deadlines, deliverables and key areas of responsibility can lose focus and run the risks of poor execution. An implementation plan that lacks community input runs the risks of becoming unsustainable. The team of the Special Counsel to the Governor and the new Atlantic City Initiatives Project Office has given us a great basis to be confident that the community has been heard and that key stakeholders have had ample opportunity to provide input into this plan. In doing so, they have refined and built upon the recommendations in the Transition Report. Notably, they have added a line of work devoted to taking advantage of a variety of public and private financing tools to fuel the work going forward and they have set priorities as to what needs to be accomplished by when to ensure a steady march forward.

    I believe this plan will have impact because our stakeholders and anchor institutions have agreed to be mutually accountable as we move forward. That alignment will ensure that the work gets done. I look forward to continuing this important work. And I ask all to join us.

    Sincerely,

    Sheila Y. OliverLieutenant Governor

  • 3IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    INTROdUCTIONOn September 20, 2018, Governor Phil Murphy and Lieutenant Governor Sheila Oliver released the Atlantic City: Building A Foundation for A Shared Prosperity report. That report, often called the Transition Report, was the result of months of work by a small review team, led by James E. Johnson, Special Counsel to the Governor, and Braxton Plummer, Senior Advisor to the Commissioner of the Department of Community Affairs. The Transition Report identified the considerable strengths and promises of Atlantic City and probed the challenges facing the city. Most importantly, the Transition Report offered a prescription for building on those strengths and overcoming the challenges which led to seven pillars for action and a structure for executing action plans at both the State and Municipal level.

    In the Transition Report, the Review Team noted that Atlantic City would have to do many things well, though not all at the same time. After the Transition Report was released, the State formed two bodies to align and coordinate both further analysis and preliminary implementation steps. At the local level, the State and municipal partners formed the Atlantic City Executive Council, which consists of anchor institutions and organizations across the city. In Trenton, the Governor ordered the creation of a state-wide Coordinating Council, an interagency body designed to facilitate support for the city. Within the Department of Community Affairs, the Governor authorized the creation of a project office, now called the Atlantic City Initiatives Project Office (ACIPO), to execute a program of action, reform and development based on the Transition Report. The areas identified below outline the major areas in which this document is structured, and against which deliverables will be evaluated.

    1. GOVERNMENT EFFECTIVENESS & ACCOUNTABILITY Rebuilding the fundamentals by reorienting

    municipal government services, including a special focus on developing and implementing a vision that improves the delivery of services to its citizens.

    2. LAND USE DEVELOPMENTDeveloping a master plan that capitalizes on the many strengths of Atlantic City including its developing of new business sectors. By improving neighborhoods and increasing property values, a new vision that invigorates the cityscape, eliminates blight and provides for a wide range of productive uses for real property will be implemented.

    3. ECONOMIC DEVELOPMENTStrengthening existing businesses and identifying new opportunities to diversify the local economy.

    4. WORKFORCE DEVELOPMENT & JOB CREATIONDesign strategies and develop partnerships to recruit, train, place and retain Atlantic City residents which would lead them towards a positive career path resulting in personal and professional growth.

    5. PUBLIC HEALTHAddressing critical public health challenges including a special focus on factors of morbidity, addiction and food security.

    6. PUBLIC SAFETYBuilding on relationships and efforts to ensure law enforcement is both effective and trusted by the community.

    7. YOUTH DEVELOPMENTSupporting our youth by developing career and education pathways to success.

    8. CIVIC & CULTURAL DEVELOPMENTBuilding on Atlantic City’s social capital through the engagement of our communities and

  • 4IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    promotion of the arts, enhanced opportunities to participate in governance and expanded outlets for community-based entertainment.

    9. PUBLIC FINANCE Capitalizing upon existing tools to finance local development initiatives and identifying new financing options, including funding from non-profits, philanthropies and impact investors.

    The Project Office and the Executive Council have identified the following initiatives as the critical areas for building a sustainable path forward for Atlantic City. The Implementation Plan only identifies action to be undertaken as priorities during the next 12 months (from January 2019 through December 2019). This report is structured in two sections. The first section will outline the overall description of strategic recommendations. It will provide a brief justification for why the topic is important to the outcomes for Atlantic City and its residents, the resources needed both fiscally and leveraged resources, suggest partners that may be able to contribute to those needs going forward, and finally identify legislative opportunities. The second section will outline the breakdown of strategic recommendations and propose them in a logic model format which include targeted timeframes for completion in year one.

    SECTION ONE: STRATEgIC RECOMMENdATIONS

    1.) GOVERNMENT EFFECTIVENESS & ACCOUNTABILITYRebuilding The Fundamentals By Reorienting Municipal Government Services, Including A Special Focus On Developing And Implementing A Vision That Improves The Delivery Of Services To Its Citizens.

    JustificationCity of Atlantic City employees are a dedicated

    group of individuals who have expressed desire to improve upon the delivery of services consistent with the expectations of the residents of Atlantic City. By improving municipal capacity, it will better serve current residents and attract new residents and businesses to the city. By building the appropriate infrastructure to promote work effectiveness and efficiency from all levels of government, Atlantic City will dramatically turn the tide setting the standard as the face of urban centers in New Jersey.

    Resources Needed• Fiscal – Most of the resources required to

    implement the proposed changes will require a re-investment by the municipality and key stakeholders through the identification of new funding options and restructuring of current government. This will include re-evaluating current government structures to ensure the necessary job functions are being executed.

    Execution• The municipal departments have each identified

    key priorities within their service area to improve the quality and method of service delivery. The goal is to improve the service for all citizens and visitors.

    Legislative Action (if any)• None

    PLANNING & DEVELOPMENTJustificationA strong Planning and Development program is one of the hallmarks of a successful urban revitalization effort. With areas in need of redevelopment in major portions of the city, the creation of four opportunity zones and renewed interest in investing in Atlantic City, a nimble and innovative Department of Planning and Development is critical to realizing a new, inclusive and transformative path forward for the City. The task requires an approach to planning

  • 5IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    that is tailored to Atlantic City’s challenges and demonstrates a willingness to learn lessons from other cities with similar challenges.

    Resources Needed• Fiscal - These expenses will be incurred by the

    municipality. This plan envisions 6 additional FTE positions with an impact of roughly $400,000. This department will also require technical support provided by the Department of Community Affairs.

    Execution • The Director of Planning and Development

    will assess and reorganize her department to better meet the demands of the city. Emphasis will be placed on instituting elements of process change including streamlining and dedicating attention to economic development efforts.

    Legislative Action (if any)• Local ordinance to provide for redevelopment

    opportunities and adjust of fee amounts.• Possible State legislation for 1st time

    homeownership program between casino owners and HMFA/DCA.

    TAX ASSESSMENT JustificationThe Tax Assessor determines and maintains the ratable base of the municipality, which is instrumental in shaping the overall tax rate for the City. The City’s ratable base has a direct impact on the Atlantic County budget and tax rate. Moreover, the Atlantic City ratable base is the largest in Atlantic County and continues to be one of the economic drivers of the region.

    Resources Needed• Fiscal – These expenses will be incurred by the

    municipality. This plan envisions 3 additional FTE positions with an impact of roughly $150,000.

    Execution • The Tax Assessment process will be reinforced

    by adding staff to provide more immediate time and attention to the assessment process. The City of Atlantic City will undergo a revaluation over the next year.

    Legislative Action (if applicable)• None

    2.) LAND USE AND DEVELOPMENTDeveloping A Master Plan That Capitalizes On The Many Strengths Of Atlantic City Including Its Developing Of New Business Sectors. By Improving Neighborhoods And Increasing Property Values, A New A Vision That Invigorates The Cityscape, Eliminates Blight And Provides For A Wide Range Of Productive Uses For Real Property Will Be Implemented.

    Justification In order to stabilize communities and increase the property ratable base, neighborhoods must be revitalized, and efforts must be made to reduce the number of vacant lots and abandoned properties in order to spur redevelopment. In addition, Atlantic City must create an effective and efficient framework that is not cumbersome to those entities seeking to redevelop in the city. There must also be a concerted effort to develop attractive housing options to increase the population of Atlantic City.

    Resources Needed• Fiscal – There will be some expenses

    incurred by the municipality, but the bulk of these expenses will be shared amongst the departments, partners and collaborations.

    Execution• The development of a comprehensive plan

    that considers the input of the neighborhood civic associations and its residents. This plan should provide for a diverse set of experiences

  • 6IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    throughout the city, and provide an opportunity for small business development. By doing this, it will create a sense of place and neighborhood pride throughout the city. Development of a comprehensive plan which considers the desires of the various neighborhood civic associations and residents and provides for a diverse set of experiences throughout the city, provides an opportunity for small business development and creates a sense of place and neighborhood pride throughout the city.

    Legislative Action (if any)• None

    3.) ECONOMIC DEVELOPMENTStrengthening Existing Businesses And Identifying New Opportunities To Diversify The Local Economy.

    JustificationLegacy cities that have shown the most progress have strengthened core industries and diversified their economic base. Atlantic City’s gaming industry has stabilized since the loss of five casinos between 2013 and the end of 2016. Nevertheless, competition from other states has challenged the region’s growth. Atlantic City stands to enhance it economic footing by broadening its economic base and capitalizing on its assets such as the FAA Tech Center which could increase the number of higher paying jobs regionally.

    Resources Needed• Fiscal – There will be some expenses

    incurred by the municipality, but the bulk of these expenses will be shared amongst the departments, partners and collaborations.

    Execution • A unified message will be created to attract

    delivery businesses to Greater Atlantic City region as to avoid single dependency on any one industry. Ancillary business development should be spurred in partnership with

    Atlantic County to identify synergies and funding opportunities especially in the Eds and Meds complexes.

    Legislative Action (if any)• Local and State legislation petitioning and adding

    Atlantic City as an Urban Enterprise Zone.

    4.) WORKFORCE DEVELOPMENT & JOB CREATIONDesign Strategies And Develop Partnerships To Recruit, Train, Place And Retain Atlantic City Residents Which Would Lead Them Towards A Positive Career Path Resulting In Personal And Professional Growth.

    JustificationThriving communities channel energy from citizens fully employed in the central economic enterprises of their region. Employment efforts are most successful when the initiatives match the workforce with the goals of local businesses. Development initiatives that fail to target jobs with high wage and growth potential are not likely to yield the types of jobs that will lift people out of poverty. Atlantic City can overcome persistent poverty if it increases the number of careers with high income potential and successfully place its citizens in those jobs.

    Resources Needed• Fiscal – It is recommended that the Jobs

    Council work with local institutions of higher education to locate the means to sponsor a paid position that would be solely tasked with coordinating jobs as part of a one-stop hub at any one of the Atlantic City campuses.

    Execution • The development and delivery of job training

    around the businesses and services which are likely to be hiring job ready individuals.

    • Create pathways to careers by offering courses and training in fields with long term

  • 7IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    employability by promoting high school to Associate degree to Bachelor degree gateways to success programs.

    • Create a coalition of key stakeholders with a common purpose to train, place, and retain individuals into jobs with a positive career path.

    • Create a jobs bank for the major marketplaces that would match applicants to employers who are in need.

    • Form a collaboration of employers, the Workforce Improvement Board (WIB), Atlantic Cape, Stockton, and the Greater Atlantic City Chamber to identify and provide workforce training to the underserved populations of Atlantic City, including ex-offenders and non-English speaking populations. At the One Stop hub, create apprenticeship programs and other opportunities that provide real pathways to sustainable careers.

    • Capitalize on the new college support program introduced by the Murphy administration to non-traditional students as a means to ensure that Atlantic City residents take advantage of current educational opportunities.

    Legislative Action (if any)• Multiple states have addressed pathways and

    skills development through apprenticeship legislation. New Jersey, through the Department of Labor, recently enacted several apprenticeship initiatives with funding allocations. Currently, there are several pieces of legislation in the Legislature pending the Governor’s approval. We support these efforts and will work with local officials to push for their enactment.

    5.) PUBLIC HEALTHAddressing Critical Public Health Challenges Including A Special Focus On Factors Of Morbidity, Addiction And Food Security.

    JustificationA vibrant community ensures the wellness of its

    residents and provides access to high quality health care. To achieve this goal, Atlantic City must address three areas where residents are facing severe public health challenges: infant mortality and maternal health; obesity; and substance use disorder. A child born to an Atlantic City family is nearly twice as likely as a child born in Newark to die before her first birthday. Atlantic City children suffer from the state’s highest exposures to lead and the death rates of all Atlantic City residents from cancer, diabetes, heart disease, and kidney disease are among the worst in the State. To complicate matters further, Atlantic City handles health care for many citizens who live outside the City. It operates South Jersey’s only needle exchange and, as a result, receives many individuals with opioid use disorder. Their numbers have increased dramatically since the beginning of the opioid crisis; they add a further strain to both public health and law enforcement functions in the City. Much of the success of ensuring that the City makes progress in all neighborhoods requires addressing these severe public health concerns. This effort starts with a localized assessment of how needs are currently being met.

    Resources Needed• Fiscal - Some of the programs aimed at education

    can benefit from available funding by way of application to State and Federal grant programs.

    • Participation and support from key stakeholders such as AtlantiCare will be required to include access initiatives, policy and system changes, and create an environment in which health can thrive.

    Execution • Development and delivery of programs which

    educate, and drive services aimed at reducing the underlying decisions which lead to the key health concerns of infant mortality and maternal health, obesity and dependency. This will set the stage for immediate and ongoing success to improve the health and wellbeing of Atlantic City residents.

  • 8IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    • This will include the development of a detailed plan, outlining opportunities to advance knowledge, health behaviors, and also create the environment that will improve and sustain health. This plan should be developed for each identified opportunity with actionable measures clearly outlined to ensure success.

    Legislative Action (if any)• None

    6.) PUBLIC SAFETYBuilding On Relationships And Efforts To Ensure Law Enforcement Is Both Effective And Trusted By The Community.

    JustificationA vibrant community is a safe community. A broadly successful resort town provides an environment in which visitors feel safe to explore. Atlantic City has made progress reducing crime. Both violent crime is down over the last two years by more than 11 percent and property crime is down by more than 4 percent. The Atlantic City Police Department (ACPD) has put in place a variety of mechanisms to be more proactive in combating crime through community engagement, the use of technology, predictive analytics and real time policing.

    Resources Needed• Fiscal – Enhancing community policing will

    depend on an increase in personnel needed to support a more robust community policing effort. CRDA will fund a community policing initiative by the AC Police department totaling $7.5 million ($1.5 million for 5 years) to allow them to hire 15 FTE positions to replace veteran officers, who will be assigned to the city’s six wards in pairs, along with three officers who will be assigned to addressing vagrancy and homelessness in the Tourism District.

    Execution• Reorganization within the police department

    and development of new patrol aimed at building trust and confidence in public safety. Retooling training and awareness within the ranks of the public safety departments.

    Legislative Action (if any)• None

    7.) YOUTH DEVELOPMENTSupporting Our Youth By Developing Career And Education Pathways To Success.

    JustificationThe most effective youth development strategies plan for future generations by cultivating leaders and address current issues facing youth. There remains much potential in the Greater Atlantic City region that can only be realized if the children are given broader opportunities. An effort must be made to close an opportunity deficit which currently exists. Atlantic City youth currently desire more options for after school activities as well as activities throughout the summer. In a recent survey, the students reported the need for more constructive ways to spend their time, a better sense of their own strength and a strong sense of community support.

    Resources Needed• Fiscal – There will be some expenses incurred

    by the municipality. Additional funding for afterschool programs will be sought from the State, CRDA and other corporate partners.

    Execution • Develop effective and desired after-school

    programming aimed at preparing youth for career opportunities.

    • Create a recreation masterplan that will assess current community assets and seek to expand opportunities for youth activities throughout the city.

  • 9IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    • Expose the youth to career opportunities through the promotion of internships and apprenticeships programs.

    • Provide mentoring and support systems to reinforce career goals.

    • Partners with key stakeholders such as Stockton University to access the scalability of three after-school homework completion programs.

    Legislative Action (if any)• None

    8.) CIVIC & CULTURAL DEVELOPMENTBuilding On Atlantic City’s Social Capital Through The Engagement Of Our Communities And Promotion Of The Arts, Create Enhanced Opportunities To Participate In Governance And Expanded Outlets For Community-Based Entertainment.

    JustificationCommunity engagement is a core element of legacy city revitalization. It also goes beyond engagement with the challenges of government. It includes the creation of communal art and the enjoyment of community celebrations. Atlantic City is fortunate to have strong neighborhood civic associations and arts organizations which bring energy to community life. These organizations raise neighborhood concerns, organize community events and play leading roles in neighborhood improvement projects. Citizen’s campaigns provide tools for no-blame problem-solving that has been implemented in other cities throughout the New Jersey. The results seen in these communities have led to changes in local ordinances, community lead forums and political debate.

    Resources Needed• Fiscal – Civic organizations will need to avail

    themselves to grant funding options to prepare neighborhood improvement plans.

    • Civic associations will also need funding to plan and execute community events though public and private partnerships. CRDA has earmarked some fund availability to support programing during the summer months.

    Execution • Through the network of Civic Organizations, a

    process of building neighborhood pride and a sense of place will be accomplished. Cultural events throughout the city, supported by all residents will re-establish a sense of pride in the city. Effectively incorporating the diverse cultures, the unique food options, revisiting old traditions and establishing new ones will lead to a greater sense of joy.

    Legislative Action (if any)• None

    9.) PUBLIC FINANCECapitalizing Upon Existing Tools To Finance Local Development Initiatives And Identifying New Financing Options, Including Funding From Non-Profits, Philanthropists And Impact Investors.

    JustificationThere is a need to identify partnerships between local, State and Federal funding opportunities to support various projects including neighborhood development plans, economic development, job readiness, workforce development and housing.

    Resources Needed• Fiscal – There will be some expenses

    incurred by the municipality, but the bulk of these expenses will be shared amongst the departments, partners and collaborations.

    Execution • Creating a clearing house for all information

    concerning funding sources and opportunities

  • 10IMPLEMENTATION PLAN - Atlantic City Initiatives Project Office (ACIPO)

    so that the various organizations may be accurately educated on processes and are able to avail themselves to heretofore untapped resources.

    • Assess current tax incentives offered at the local, state and federal level to ensure Atlantic City is taking advantage of existing programs. This will include programs such as Opportunity Zones, PILOT process and redevelopment incentives.

    Legislative Action (if any)• Possible review of local and State incentive

    programs.

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    part

    men

    tal g

    oals.

    Man

    agem

    ent

    ackn

    owle

    dges

    im

    prov

    emen

    t in

    year

    ly

    eval

    uatio

    ns.

    A n

    otic

    eabl

    e inc

    reas

    e in

    empl

    oyee

    mor

    ale.

    1C

    Acco

    unta

    bilit

    y fo

    r job

    pe

    rform

    ance

    nee

    ds to

    be

    enha

    nced

    and

    shou

    ld o

    ccur

    in

    a con

    siste

    nt an

    d pr

    edic

    tabl

    e m

    anne

    r. Th

    is ac

    tion

    will

    es

    tabl

    ish th

    e beg

    inni

    ngs o

    f st

    rong

    er in

    tern

    al co

    ntro

    ls.

    -Dep

    artm

    ent o

    f Hum

    an

    Reso

    urce

    s -B

    usin

    ess A

    dmin

    istra

    tor/

    May

    or's

    Offi

    ce

    -Dire

    ctor

    s of a

    ll m

    unic

    ipal

    de

    part

    men

    ts

    Q1

    & Q

    2 -D

    irect

    ors n

    eed

    to s

    et a

    date

    fo

    r a f

    ace t

    o fa

    ce ev

    alua

    tion

    of al

    l em

    ploy

    ees w

    ithin

    thei

    r de

    part

    men

    t. -Th

    is pr

    oces

    s mus

    t ide

    ntify

    ho

    w to

    bui

    ld ca

    reer

    ladd

    ers

    and

    path

    s to

    impr

    oved

    job

    perfo

    rman

    ce.

    Q3

    & Q

    4 -H

    uman

    Res

    ourc

    es to

    pro

    vide

    a t

    empl

    ate (

    Appr

    oved

    by

    the B

    A &

    DCA

    ) to

    be u

    sed

    by al

    l man

    agem

    ent f

    or th

    eir

    resp

    ectiv

    e dep

    artm

    ent.

    -M

    anag

    ers t

    o se

    t up

    mee

    tings

    w

    ith th

    eir e

    mpl

    oyee

    s to

    cond

    uct e

    valu

    atio

    ns w

    hich

    in

    clude

    area

    s of i

    mpr

    ovem

    ent

    and

    perfo

    rman

    ce st

    anda

    rds.

    -The B

    A m

    ust r

    e-iss

    ue an

    up

    date

    d Ci

    ty E

    mpl

    oyee

    H

    andb

    ook

    with

    a sig

    ned

    notic

    e of r

    ecei

    pt b

    y ea

    ch

    empl

    oyee

    .

    Empl

    oyee

    s will

    hav

    e gre

    ater

    cl

    arity

    on

    job

    dutie

    s.Fo

    r tho

    se em

    ploy

    ees w

    ho

    are n

    ot m

    eetin

    g st

    anda

    rds,

    man

    agem

    ent w

    ill cr

    eate

    a pa

    thw

    ay to

    impr

    ovem

    ent

    and

    will

    follo

    w u

    p w

    ith th

    ose

    empl

    oyee

    s with

    in 3

    mon

    ths

    to en

    sure

    pro

    gres

    s is b

    eing

    ac

    hiev

    ed.

    This

    com

    mitm

    ent t

    o em

    ploy

    ee p

    erfo

    rman

    ce w

    ill

    incr

    ease

    the s

    atisf

    actio

    n of

    re

    siden

    ts in

    the d

    eliv

    ery

    of

    serv

    ices

    .

    Incr

    ease

    in th

    e pos

    itive

    pe

    rcep

    tion

    of C

    ity H

    all.

    Empl

    oyee

    s will

    feel

    that

    th

    eir m

    anag

    ers a

    re v

    este

    d in

    thei

    r suc

    cess

    .Le

    ss tu

    rnov

    er in

    de

    part

    men

    ts.

    Gre

    ater

    wor

    k ou

    tput

    .Es

    tabl

    ish st

    rong

    er in

    tern

    al

    cont

    rols.

  • 12

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    GOVERNMENT EFFECTIVENESS & ACCOUNTABILITY (continued)

    1D

    Empl

    oyee

    s nee

    d to

    feel

    that

    m

    anag

    emen

    t is c

    omm

    itted

    to

    thei

    r pro

    fess

    iona

    l dev

    elop

    men

    t by

    pro

    vidi

    ng ac

    cess

    to

    cont

    inui

    ng ed

    ucat

    ion

    and

    prof

    essio

    nal d

    evel

    opm

    ent.

    -Dep

    artm

    ent o

    f Hum

    an

    Reso

    urce

    s -B

    usin

    ess A

    dmin

    istra

    tor /

    May

    or's

    Offi

    ce -R

    utge

    rs U

    nive

    rsity

    Sch

    ool

    of P

    ublic

    Affa

    irs

    -(Po

    ssib

    ly) N

    JLM

    -(Po

    ssib

    ly) A

    tlant

    ic C

    ape

    Com

    mun

    ity C

    olle

    ge

    Q1

    & Q

    2 -Ide

    ntify

    pro

    gram

    min

    g an

    d se

    rvic

    e pro

    vide

    rs to

    cond

    uct

    trai

    ning

    in th

    e are

    as o

    f eth

    ics

    (com

    plet

    ed),

    custo

    mer

    se

    rvic

    e, w

    elln

    ess e

    duca

    tion

    and

    trai

    ning

    for a

    ll el

    ecte

    d offi

    cial

    s and

    empl

    oyee

    s.

    Q3

    & Q

    4 -D

    evel

    op an

    d de

    liver

    cu

    stom

    er se

    rvic

    e tra

    inin

    g. -F

    inan

    cial

    lite

    racy

    trai

    ning

    . -W

    elln

    ess e

    duca

    tion.

    -Tra

    inin

    g fo

    r all

    elec

    ted

    offici

    als.

    -A g

    reat

    er se

    nse o

    f inv

    estm

    ent

    from

    empl

    oyee

    s by

    thei

    r m

    anag

    emen

    t. -Inc

    reas

    ed p

    erfo

    rman

    ce b

    y em

    ploy

    ees.

    -Inc

    reas

    e in

    empl

    oyee

    and

    empl

    oyer

    mor

    ale.

    -Em

    ploy

    ees w

    ill b

    ecom

    e in

    veste

    d in

    the i

    mpr

    ovem

    ent

    of th

    e del

    iver

    y of

    mun

    icip

    al

    serv

    ices

    .

    -Im

    prov

    emen

    t in

    custo

    mer

    se

    rvic

    e sur

    vey

    scor

    es.

    -Inc

    reas

    e in

    empl

    oyee

    m

    oral

    e. -D

    ecre

    ase i

    n em

    ploy

    ee

    turn

    over

    . -G

    reat

    er se

    nse o

    f prid

    e in

    serv

    ice d

    eliv

    ery

    by

    empl

    oyee

    s.

    1E

    Com

    mun

    icat

    ions

    bet

    wee

    n m

    unic

    ipal

    man

    agem

    ent a

    nd

    wor

    kfor

    ce n

    eeds

    to o

    ccur

    on

    a reg

    ular

    bas

    is as

    a m

    eans

    to

    enco

    urag

    e gre

    ater

    serv

    ice

    and

    perfo

    rman

    ce b

    y th

    e m

    unic

    ipal

    ity.

    -Dep

    artm

    ent o

    f Hum

    an

    Reso

    urce

    s -B

    usin

    ess A

    dmin

    istra

    tor/

    May

    or's

    Offi

    ce -R

    utge

    rs U

    nive

    rsity

    Sch

    ool

    of P

    ublic

    Affa

    irs

    -ACI

    PO -D

    irect

    ors o

    f all

    Mun

    icip

    al

    Dep

    artm

    ents

    Q2&

    3 -C

    reat

    e a re

    gula

    rly sc

    hedu

    led

    mun

    icip

    al m

    eetin

    g sc

    hedu

    le

    with

    Dire

    ctor

    s, M

    anag

    ers a

    nd

    thei

    r sta

    ff. -C

    reat

    e a m

    echa

    nism

    whe

    re

    empl

    oyee

    s can

    pro

    vide

    fe

    edba

    ck an

    onym

    ously

    (em

    ail

    / dro

    p bo

    x)

    Q4 -M

    eetin

    g w

    ith D

    irect

    ors,

    Man

    ager

    s and

    empl

    oyee

    s and

    un

    ion

    lead

    ersh

    ip (c

    olle

    ctiv

    e ba

    rgai

    ning

    repr

    esen

    tativ

    es)

    to b

    e sch

    edul

    ed.

    -Dec

    ide w

    hich

    mec

    hani

    sm

    wor

    ks b

    est f

    or em

    ploy

    ees

    to p

    rovi

    de an

    onym

    ous

    feed

    back

    .

    -A g

    reat

    er se

    nse o

    f co

    mm

    unity

    with

    in C

    ity H

    all.

    -Gre

    ater

    line

    s of

    com

    mun

    icat

    ion

    betw

    een

    wor

    kfor

    ce an

    d m

    anag

    emen

    t is

    esta

    blish

    ed an

    d re

    info

    rced

    . -C

    larifi

    catio

    n on

    empl

    oym

    ent

    expe

    ctat

    ions

    .

    -All

    empl

    oyee

    s fee

    l tha

    t th

    eir v

    oice

    is b

    eing

    hea

    rd

    by m

    anag

    emen

    t. -E

    mpl

    oyee

    s pla

    y an

    activ

    e ro

    le in

    impr

    ovin

    g th

    e de

    liver

    y of

    serv

    ices

    to th

    e m

    unic

    ipal

    ity.

    1F

    City

    Hal

    l nee

    ds to

    inst

    itute

    pr

    oact

    ive m

    easu

    res t

    o en

    sure

    al

    l mun

    icip

    al em

    ploy

    ees

    unde

    rsta

    nd w

    hat i

    s eth

    ical

    and

    unet

    hica

    l beh

    avio

    r und

    er th

    e pu

    rvie

    w o

    f em

    ploy

    men

    t for

    th

    e mun

    icip

    al g

    over

    nmen

    t. Th

    is eff

    ort i

    s com

    plem

    enta

    ry

    to w

    ork

    alre

    ady

    done

    th

    ough

    tout

    the S

    tate

    thro

    ugh

    the A

    ttorn

    ey G

    ener

    al’s O

    ffice

    .

    -Dep

    artm

    ent o

    f Hum

    an

    Reso

    urce

    s -R

    utge

    rs U

    nive

    rsity

    Sc

    hool

    of P

    ublic

    Affa

    irs &

    Ad

    min

    istra

    tion

    -Bus

    ines

    s Adm

    inist

    rato

    r /M

    ayor

    's O

    ffice

    -DCA

    -(Po

    ssib

    ly) S

    tock

    ton

    Uni

    vers

    ity

    Q1

    & Q

    2 -M

    anda

    tory

    Eth

    ics t

    rain

    ing

    for

    all m

    unic

    ipal

    empl

    oyee

    s.

    Q4 -Est

    ablis

    h an

    ethi

    cs h

    otlin

    e or

    drop

    box

    . -D

    eter

    min

    e enf

    orce

    men

    t m

    echa

    nism

    .

    -A re

    duct

    ion

    in u

    neth

    ical

    be

    havi

    or fr

    om al

    l mun

    icip

    al

    empl

    oyee

    s. -G

    reat

    er co

    nfide

    nce i

    n m

    unic

    ipal

    gov

    ernm

    ent f

    rom

    re

    siden

    ts.

    -Gre

    ater

    kno

    wle

    dge

    on w

    hat a

    mun

    icip

    al

    empl

    oyee

    can

    and

    cant

    ' do

    . -D

    ecre

    ase i

    n re

    port

    s of

    unet

    hica

    l beh

    avio

    r. -D

    ecre

    ase i

    n em

    ploy

    ee

    writ

    e ups

    .

    1G

    Atla

    ntic

    City

    resid

    ents

    nee

    d to

    see t

    hat t

    he m

    unic

    ipal

    go

    vern

    men

    t is d

    oing

    all i

    t ca

    n to

    max

    imiz

    e pro

    pert

    y ta

    x do

    llars

    by

    redu

    cing

    ove

    rhea

    d.

    -DCA

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -CFO

    Q1

    & Q

    2 -E

    nhan

    ce C

    ontro

    ls O

    ver

    Expe

    nditu

    res a

    nd E

    xerc

    ise

    Stric

    t Ste

    war

    dshi

    p of

    City

    A

    sset

    s.

    Q3

    & Q

    4 -B

    A to

    pro

    vide

    qua

    rter

    ly

    repo

    rts t

    o le

    ader

    ship

    on

    area

    s tha

    t has

    dem

    onst

    rate

    d sa

    ving

    s. -B

    A &

    CFO

    to p

    rovi

    de ar

    eas

    that

    nee

    d re

    -eva

    luat

    ion.

    -BA

    to re

    port

    to le

    ader

    ship

    an

    y co

    st sa

    ving

    s mea

    sure

    s ad

    opte

    d an

    d to

    tal a

    mou

    nts

    save

    d ye

    arly.

    -Inc

    reas

    e in

    resid

    ent

    confi

    denc

    e of m

    unic

    ipal

    go

    vern

    men

    t. -Inc

    reas

    e in

    gene

    ral

    perc

    eptio

    n of

    mun

    icip

    al

    gove

    rnm

    ent.

    -Pro

    ven

    savi

    ngs f

    or th

    e m

    unic

    ipal

    ity.

    -Gre

    ater

    confi

    denc

    e in

    man

    agem

    ent o

    f m

    unic

    ipal

    ity.

    -Con

    tinue

    d su

    cces

    s in

    bala

    ncin

    g an

    nual

    bud

    get

    and

    redu

    ctio

    n of

    pro

    pert

    y ta

    xes.

  • 13

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    GOVERNMENT EFFECTIVENESS & ACCOUNTABILITY (continued)

    1H

    Atla

    ntic

    City

    nee

    ds to

    en

    sure

    that

    its t

    echn

    olog

    ical

    in

    fras

    truc

    ture

    is u

    p to

    sp

    eed

    to m

    eet t

    he n

    eeds

    of

    the m

    unic

    ipal

    ity an

    d its

    w

    orkf

    orce

    .

    -DCA

    -ACI

    PO -B

    usin

    ess A

    dmin

    istra

    tor/

    May

    or's

    Offi

    ce

    Q2

    & Q

    3 -L

    eade

    rshi

    p to

    iden

    tify

    the

    area

    s in

    need

    of u

    pdat

    e. -R

    evie

    w te

    chno

    logi

    cal

    prog

    ram

    s suc

    h as

    Citi

    Stat

    e or

    Gov

    Pilo

    t

    Q4 -RFP

    for t

    echn

    olog

    ical

    co

    mpa

    nies

    that

    qua

    lify.

    -Dev

    elop

    a sc

    hedu

    le o

    f te

    chno

    logi

    cal u

    pdat

    es g

    oing

    fo

    rwar

    d. -S

    ched

    ule a

    ppro

    pria

    te

    trai

    ning

    for s

    taff

    who

    rece

    ive

    upgr

    ades

    .

    -Gre

    ater

    effici

    ency

    spec

    ific t

    o m

    unic

    ipal

    inte

    rnal

    cont

    rols.

    -Fas

    ter d

    eliv

    ery

    of se

    rvic

    es

    prov

    ided

    to re

    siden

    ts.

    -Gre

    ater

    tran

    spar

    ency

    be

    twee

    n m

    unic

    ipal

    de

    part

    men

    ts.

    -Fas

    ter s

    harin

    g of

    dat

    a to

    depa

    rtm

    ents

    and

    publ

    ic.

    -Gre

    ater

    confi

    denc

    e in

    gove

    rnm

    ent b

    y re

    siden

    ts an

    d go

    vern

    men

    t com

    mun

    ity.

    -Fas

    ter d

    ata p

    rodu

    ctio

    n. -F

    aste

    r del

    iver

    y of

    serv

    ices

    . -G

    reat

    er co

    mm

    unic

    atio

    n be

    twee

    n de

    part

    men

    ts.

    1I

    Con

    siste

    nt co

    mm

    unic

    atio

    n be

    twee

    n th

    e mun

    icip

    ality

    and

    its re

    siden

    ts m

    ust b

    e a st

    aple

    of

    how

    it o

    pera

    tes.

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -DCA

    -ACI

    PO

    Q1

    & Q

    2 -Ide

    ntify

    the r

    epor

    t for

    mat

    and

    esta

    blish

    how

    com

    mun

    icat

    ion

    re

    form

    mea

    sure

    s will

    take

    n on

    a q

    uart

    erly

    bas

    is. -C

    reat

    ion

    of a

    plan

    to u

    pdat

    e ci

    ty d

    irect

    orie

    s bot

    h in

    prin

    t, on

    city

    web

    site a

    nd ex

    terio

    rs

    of C

    ity H

    all e

    ntra

    nces

    .

    Q3

    & Q

    4 -Ide

    ntify

    the l

    ead

    depa

    rtm

    ent

    of th

    is re

    port

    form

    at an

    d es

    tabl

    ish a

    date

    by

    year

    s end

    . -P

    ublis

    h a p

    relim

    inar

    y di

    rect

    ory

    of d

    epar

    tmen

    t co

    ntac

    ts w

    ith o

    ffice

    pho

    ne

    num

    bers

    and

    emai

    ls on

    city

    w

    ebsit

    e.

    -Dem

    ystifi

    catio

    n of

    go

    vern

    men

    t pro

    cess

    es b

    y

    incr

    easin

    g th

    e aw

    aren

    ess o

    f se

    rvic

    es to

    com

    mun

    ity.

    -Inc

    reas

    e in

    confi

    denc

    e in

    mun

    icip

    al g

    over

    nmen

    t

    -Pro

    ven

    trac

    k re

    cord

    of

    repo

    rtin

    g po

    sitiv

    e cha

    nge.

    -Res

    iden

    ts fe

    el th

    ey ca

    n m

    aneu

    ver t

    hrou

    gh

    gove

    rnm

    ent o

    ffice

    s with

    gr

    eate

    r effi

    cien

    cy an

    d le

    ss

    conf

    usio

    n.

    PLAN

    NIN

    G &

    DEV

    ELO

    PMEN

    T

    1J

    The P

    lann

    ing

    Dep

    artm

    ent

    is cu

    rren

    tly u

    nder

    tr

    ansit

    ion

    whi

    ch re

    quire

    s th

    e hiri

    ng o

    f sev

    eral

    key

    pe

    rson

    nel p

    ositi

    ons w

    ith a

    mul

    tidisc

    iplin

    ary

    skill

    set.

    -Hum

    an R

    esou

    rces

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -DCA

    -Pla

    nnin

    g D

    irect

    or -A

    CIPO

    Q1

    & Q

    2 -Ini

    tiate

    the h

    iring

    pro

    cess

    by

    publ

    iciz

    ing

    job

    desc

    riptio

    ns

    for P

    lann

    ing

    Dire

    ctor

    , Dep

    uty

    Dire

    ctor

    and

    7 ad

    ditio

    nal

    supp

    ort p

    ositi

    ons t

    hat r

    equi

    re

    a mul

    tidisc

    iplin

    ary

    skill

    se

    t thr

    ough

    a ro

    bust

    hirin

    g se

    arch

    .

    Q3

    & Q

    4 -H

    ire P

    lann

    ing

    Dire

    ctor

    (C

    ompl

    eted

    3/2

    019)

    -Hire

    Ass

    istan

    t Dep

    uty

    Dire

    ctor

    -Hire

    7 ad

    ditio

    nal s

    uppo

    rt

    posit

    ions

    -a fu

    lly fu

    nctio

    ning

    pla

    nnin

    g di

    visio

    n w

    ithin

    mun

    icip

    al

    gove

    rnm

    ent t

    hat f

    acili

    tate

    s a b

    ette

    r and

    mor

    e effi

    cien

    t pr

    oces

    s for

    rede

    velo

    pmen

    t of

    the c

    ity.

    -Com

    plet

    e hiri

    ng o

    f al

    l nec

    essa

    ry st

    aff fo

    r Pl

    anni

    ng D

    epar

    tmen

    t w

    ithin

    yea

    r 1.

    1K

    As a

    way

    to cr

    eate

    a be

    tter

    inte

    rfac

    e bet

    wee

    n ec

    onom

    ic

    deve

    lopm

    ent e

    ntiti

    es (C

    RDA

    &

    Pla

    nnin

    g D

    ept.)

    , the

    op

    erat

    ions

    and

    logi

    stic

    s of

    thes

    e offi

    ces m

    ust b

    e st

    ream

    lined

    in a

    way

    to m

    ake

    them

    mor

    e effi

    cien

    t.

    -CRD

    A -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    Q1

    & Q

    2 -Ide

    ntify

    whe

    re th

    e city

    can

    co-lo

    cate

    CRD

    A A

    nd C

    ity

    Plan

    ners

    .

    Q3

    & Q

    4 -M

    ove i

    n bo

    th g

    roup

    s and

    es

    tabl

    ish o

    ffice

    stan

    dard

    op

    erat

    ing

    proc

    edur

    es w

    ith

    a foc

    us o

    n m

    akin

    g th

    e de

    velo

    pmen

    t pro

    cess

    mor

    e effi

    cien

    t. (C

    ompl

    eted

    3/2

    019)

    -CRD

    A &

    Pla

    nnin

    g D

    epar

    tmen

    t wor

    king

    to

    geth

    er in

    City

    Hal

    l.

    -Gre

    ater

    confi

    denc

    e in

    the

    rede

    velo

    pmen

    t pro

    cess

    and

    the c

    ity's

    abili

    ty to

    pro

    mot

    e re

    deve

    lopm

    ent p

    roje

    cts

    -Gre

    ater

    turn

    over

    of l

    icen

    ses

    and

    perm

    it re

    ques

    ts.

    -A co

    -loca

    ted

    office

    that

    ha

    s a m

    ore e

    ffici

    ent

    perm

    it an

    d lic

    ensin

    g pr

    oces

    s for

    dev

    elop

    ers.

  • 14

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    GOVERNMENT EFFECTIVENESS & ACCOUNTABILITY (continued)

    1L

    The p

    erm

    ittin

    g an

    d lic

    ensin

    g pr

    oces

    s nee

    ds to

    be c

    lear

    , co

    ncise

    and

    effici

    ent i

    n or

    der

    to av

    oid

    any

    impe

    dim

    ent i

    n th

    e dev

    elop

    men

    t pro

    cess

    .

    -CRD

    A -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    Q1

    & Q

    2 -Ide

    ntify

    chal

    leng

    ing

    area

    s in

    the r

    edev

    elop

    men

    t pro

    cess

    an

    d ad

    dres

    s any

    ineffi

    cien

    cies

    by

    crea

    ting

    a pla

    n on

    how

    to

    avoi

    d th

    em.

    -Stre

    amlin

    ing

    proc

    esse

    s.

    Q3

    & Q

    4 -P

    lann

    ing

    Dire

    ctor

    to p

    rovi

    de

    a rep

    ort t

    o le

    ader

    ship

    re

    gard

    ing

    plan

    of a

    ctio

    n an

    d th

    e are

    as n

    eedi

    ng to

    be

    over

    haul

    ed w

    ith a

    tent

    ativ

    e tim

    efra

    me o

    f whe

    n th

    at w

    ill

    occu

    r.

    -Gre

    ater

    confi

    denc

    e in

    the

    proc

    ess a

    nd th

    e city

    's ab

    ility

    to

    mov

    e red

    evel

    opm

    ent

    proj

    ects

    forw

    ard.

    -Gre

    ater

    turn

    over

    of l

    icen

    ses

    and

    perm

    it re

    ques

    ts.

    -An

    effici

    ent a

    nd cl

    ear

    perm

    ittin

    g an

    d lic

    ensin

    g pr

    oces

    s. -Inc

    reas

    ed n

    umbe

    r of

    perm

    its an

    d lic

    ense

    s with

    no

    wor

    k ba

    cklo

    g.

    1M

    Esta

    blish

    a Pl

    anni

    ng A

    dviso

    ry

    Boar

    d to

    crea

    te a

    foru

    m

    for k

    ey st

    akeh

    olde

    rs to

    co

    mm

    unic

    ate a

    nd co

    ordi

    nate

    on

    goin

    g eff

    orts

    to p

    rom

    ote

    rede

    velo

    pmen

    t in

    Atla

    ntic

    Ci

    ty.

    -Pla

    nnin

    g &

    Dev

    elop

    men

    t D

    epar

    tmen

    t -B

    usin

    ess A

    dmin

    istra

    tor/

    May

    or's

    Offi

    ce

    Q1

    & Q

    2 -Ide

    ntify

    mem

    bers

    for t

    he

    boar

    d an

    d re

    ques

    t for

    them

    to

    atte

    nd th

    e ini

    tial f

    ound

    atio

    nal

    mee

    ting.

    -Ado

    pt le

    gisla

    tion

    crea

    ting

    the

    boar

    d.

    Q3

    & Q

    4 -S

    et a

    year

    ly sc

    hedu

    le o

    f m

    eetin

    g da

    tes t

    hat w

    ould

    re

    quire

    min

    utes

    to b

    e re

    cord

    ed an

    d di

    strib

    uted

    . -Ide

    ntify

    area

    s tha

    t nee

    d re

    form

    and

    prop

    ose n

    ew

    idea

    s. -H

    old

    the fi

    rst m

    eetin

    g in

    Q4.

    -Bet

    ter c

    ohes

    ion

    and

    colla

    bora

    tive p

    artic

    ipat

    ion

    amon

    gst t

    he ec

    onom

    ic

    deve

    lopm

    ent c

    omm

    unity

    .

    -Ful

    ly cr

    eate

    d pl

    anni

    ng

    advi

    sory

    boa

    rd.

    -Inc

    lusio

    n of

    re

    com

    men

    datio

    ns b

    y th

    e Bo

    ard

    into

    the

    Mas

    ter

    Plan

    .

    TAX

    ASSE

    SSM

    ENT

    1N

    Accu

    rate

    and

    prec

    ise ta

    x as

    sess

    men

    t is a

    criti

    cal

    func

    tion

    of m

    unic

    ipal

    go

    vern

    men

    t. A

    tlant

    ic C

    ity

    mus

    t ens

    ure t

    hat t

    his f

    unct

    ion

    is pr

    oper

    ly ca

    libra

    ted

    and

    that

    the d

    epar

    tmen

    t if f

    ully

    su

    ppor

    ted

    to en

    sure

    that

    the

    max

    imum

    tax

    reve

    nue i

    s co

    llect

    ed.

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -DCA

    -C

    FO -T

    ax A

    sses

    sor

    Q2

    & Q

    3 -D

    CA to

    per

    form

    ove

    rall

    asse

    ssm

    ent o

    f the

    stan

    dard

    op

    erat

    ing

    proc

    edur

    es,

    proc

    esse

    s and

    effec

    tiven

    ess o

    f ta

    x as

    sess

    men

    t in

    the c

    ity.

    Q4 -D

    CA to

    repo

    rt to

    the L

    t. G

    over

    nor,

    City

    of A

    tlant

    ic

    Ci-ty

    gov

    erni

    ng b

    ody

    and

    ACIP

    O it

    s find

    ings

    and

    reco

    mm

    enda

    tions

    for

    impr

    ovin

    g ta

    x as

    sess

    men

    t in

    the c

    ity.

    -Acc

    urat

    e tax

    asse

    ssm

    ents

    w

    ill p

    rovi

    de th

    e City

    of

    Atla

    ntic

    City

    the m

    axim

    um

    reve

    nue g

    ener

    atio

    n it

    need

    s to

    mai

    ntai

    n a s

    tabl

    e pro

    pert

    y ta

    x ba

    se.

    -This

    feat

    ure w

    ill al

    so

    miti

    gate

    the i

    nflux

    of t

    ax

    appe

    als w

    hich

    coul

    d le

    ad to

    sig

    nific

    ant b

    udge

    t sho

    rtfa

    lls.

    -A T

    ax A

    sses

    sor O

    ffice

    that

    is

    prep

    ared

    to eff

    ectiv

    ely

    hand

    le th

    e infl

    ux o

    f re

    gion

    al is

    sues

    arou

    nd

    prop

    erty

    tax.

    1O

    Atla

    ntic

    City

    nee

    ds to

    Iden

    tify

    new

    reso

    urce

    s and

    stra

    tegi

    es

    on ta

    x as

    sess

    men

    t tha

    t wou

    ld

    max

    imiz

    e pro

    pert

    y ra

    tabl

    es.

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -DCA

    -CFO

    -Tax

    Ass

    esso

    r

    Q3&

    Q4

    -Ide

    ntify

    New

    Res

    ourc

    es an

    d St

    rate

    gies

    on

    Tax

    asse

    ssm

    ent

    that

    wou

    ld m

    axim

    ize r

    atab

    les.

    Q4 -Tax

    Ass

    esso

    r to

    colla

    bora

    te

    with

    BA

    and

    Atla

    ntic

    Cou

    nty

    to ex

    plor

    e opt

    ions

    for

    inno

    vatio

    n. -P

    ossib

    le co

    nsid

    erat

    ion

    of G

    louc

    este

    r Cou

    nty

    or M

    onm

    outh

    Cou

    nty

    Ass

    essm

    ent m

    odels

    .

    -The m

    ore fi

    ne tu

    ned

    Atla

    ntic

    Ci

    ty's

    tax

    asse

    ssm

    ent p

    roce

    ss

    is, th

    e gre

    ater

    the c

    aptu

    re o

    f pr

    oper

    ty ta

    x do

    llars

    .

    -Acc

    urat

    e ass

    essm

    ent o

    f pr

    oper

    ty in

    Atla

    ntic

    City

    . -D

    ecre

    ase i

    n pr

    oper

    ty ta

    x ap

    peal

    s.

  • 15

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    LAND USE DEVELOPMENT

    2A

    Atla

    ntic

    City

    is in

    nee

    d of

    a vi

    sion

    that

    is d

    elin

    eate

    d in

    a m

    aste

    rpla

    n th

    at w

    ill b

    e rob

    ust

    in n

    atur

    e whi

    ch w

    ill p

    rom

    ote

    a city

    that

    is se

    ekin

    g to

    expa

    nd

    its sc

    ope f

    or d

    iver

    se in

    dust

    ries.

    -Pla

    nnin

    g& D

    evel

    opm

    ent

    Dep

    artm

    ent

    -CRD

    A -B

    usin

    ess A

    dmin

    istra

    tor/

    May

    or's

    Offi

    ce -A

    CIPO

    Q1

    & Q

    2 -D

    evel

    op A

    Mas

    ter P

    lan

    to b

    e co

    mpl

    eted

    by

    the 2

    nd Q

    uart

    er

    of 2

    019.

    This

    plan

    will

    hav

    e a

    focu

    s on

    decr

    easin

    g bl

    ight

    and

    will

    inclu

    de ci

    ty as

    sets

    .

    Q3

    & Q

    4 -P

    lann

    ing

    Dire

    ctor

    will

    w

    ork

    with

    her

    staff

    to

    unve

    il M

    aste

    r Pla

    n to

    key

    st

    akeh

    olde

    rs an

    d re

    siden

    ts.

    -Med

    ia ro

    ll ou

    t of M

    aste

    r Pl

    an al

    ong

    with

    pos

    ting

    and

    adve

    rtise

    men

    t of M

    aste

    r Pla

    n on

    all m

    edia

    out

    lets

    .

    -By

    prov

    idin

    g a v

    ision

    of

    Atla

    ntic

    City

    , the

    city

    can

    build

    on

    its st

    reng

    ths a

    nd

    begi

    n to

    redu

    ce b

    light

    and

    tack

    le fo

    reclo

    sure

    s. -G

    reat

    er co

    nfide

    nce i

    n th

    e fu

    ture

    of A

    tlant

    ic C

    ity.

    -A fu

    lly co

    mpl

    eted

    Mas

    ter

    Plan

    . -A

    clea

    r viso

    n fo

    r Atla

    ntic

    Ci

    ty es

    tabl

    ished

    and

    an ac

    coun

    ting

    for h

    ow

    deve

    lopm

    ent s

    houl

    d ha

    ppen

    thro

    ugho

    ut

    the m

    unic

    ipal

    ity g

    oing

    fo

    rwar

    d. -C

    RDA

    & th

    e City

    to

    take

    inve

    ntor

    y of

    vac

    ant

    and

    aban

    done

    d ho

    mes

    w

    ith th

    e opt

    ion

    of

    CRD

    A F

    undi

    ng p

    ossib

    le

    reha

    bilit

    atio

    n of

    hom

    es.

    2B

    Atla

    ntic

    City

    lead

    s the

    stat

    e in

    fore

    closu

    re.

    We n

    eed

    to cr

    eate

    m

    ore p

    rogr

    amin

    g ar

    ound

    se

    rvic

    es to

    help

    resid

    ents

    m

    aneu

    ver t

    hrou

    gh th

    e fo

    reclo

    sure

    pro

    cess

    .

    -Pla

    nnin

    g &

    Dev

    elop

    men

    t D

    epar

    tmen

    t -H

    ousin

    g Po

    licy

    Expe

    rts

    -HM

    FA -A

    CIPO

    Q3

    & Q

    4 -P

    rom

    otio

    n of

    new

    join

    t Fo

    reclo

    sure

    Rel

    ief a

    nd

    Cou

    nsel

    ing

    Prog

    ram

    s at

    HM

    FA A

    s Wel

    l As t

    he C

    ourt

    s. -F

    orec

    losu

    re T

    own

    Hal

    l

    Q4 -Est

    ablis

    h da

    te fo

    r For

    eclo

    sure

    To

    wn

    Hal

    l. -D

    istrib

    utio

    n of

    one

    pag

    er o

    f fo

    reclo

    sure

    serv

    ices

    in th

    e st

    ate.

    -Mor

    e inf

    orm

    atio

    n di

    ssem

    inat

    ion

    will

    redu

    ce

    or ab

    ate i

    ssue

    s sur

    roun

    ding

    fo

    reclo

    sure

    . -Th

    e mun

    icip

    ality

    pla

    ys

    an ac

    tive r

    ole i

    n re

    duci

    ng

    fore

    closu

    res.

    -Pro

    mot

    ion

    of fo

    reclo

    sure

    m

    edia

    tion

    and

    coun

    selin

    g pr

    ogra

    ms f

    rom

    the s

    tate

    an

    d fe

    dera

    l pro

    gram

    s to

    the r

    esid

    ents

    of A

    tlant

    ic

    City

    .

    2C

    Atla

    ntic

    City

    nee

    ds to

    rebu

    ild

    its p

    opul

    atio

    n. -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    -Bus

    ines

    s Adm

    inist

    rato

    r -A

    CIPO

    Q3

    & Q

    4 -C

    ondu

    ct F

    ocus

    Gro

    ups w

    ith

    Pote

    ntia

    l New

    Res

    iden

    ts.

    Year

    2 -S

    ched

    uled

    focu

    s gro

    up d

    ate.

    -Gre

    ater

    und

    erst

    andi

    ng o

    f w

    hat i

    t wou

    ld ta

    ke to

    recr

    uit

    new

    resid

    ents

    . -Inc

    reas

    e hom

    eow

    ners

    hip

    in

    Atla

    ntic

    City

    .

    -Dat

    a col

    lect

    ion

    and

    brea

    kdow

    n fro

    m fo

    cus

    grou

    ps.

    2D

    Thriv

    ing

    com

    mun

    ities

    are

    thos

    e tha

    t hav

    e am

    ple f

    ood

    optio

    ns an

    d ot

    her i

    nnov

    ativ

    e an

    d st

    rate

    gic p

    roje

    cts.

    -CRD

    A -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -ACI

    PO

    Q2

    & Q

    3 -D

    evel

    op a

    plan

    to in

    clude

    ca

    taly

    tic st

    rate

    gic p

    roje

    cts,

    Inclu

    ding

    : 1.

    ) Foo

    d M

    arke

    t; an

    d

    2.) A

    men

    ity B

    ank.

    Q4 -RFP

    and

    deve

    lopm

    ent d

    eal

    for n

    ew su

    perm

    arke

    t. -Ide

    ntify

    a pr

    ospe

    ctiv

    e am

    enity

    ban

    k pr

    ojec

    t.

    -Gre

    ater

    opt

    ions

    for r

    esid

    ents

    re

    sulti

    ng in

    an in

    crea

    se in

    th

    e qua

    lity

    of li

    fe fo

    r the

    co

    mm

    unity

    . -B

    ette

    r rec

    ruitm

    ent o

    f new

    re

    siden

    ts.

    -Sup

    erm

    arke

    t ow

    ner

    iden

    tified

    and

    in p

    roce

    ss

    of d

    evel

    opm

    ent.

    2E

    Atla

    ntic

    City

    nee

    ds to

    crea

    te

    new

    pro

    gram

    ing

    for 1

    st tim

    e ho

    meo

    wne

    rshi

    p op

    port

    uniti

    es.

    -Pla

    nnin

    g& D

    evel

    opm

    ent

    Dep

    artm

    ent

    -HM

    FA -A

    CIPO

    Q1

    & Q

    2 -C

    reat

    e an

    initi

    ativ

    e tha

    t wou

    ld

    faci

    litat

    e cas

    ino

    owne

    rs an

    d H

    MFA

    to es

    tabl

    ish d

    own

    paym

    ent a

    ssist

    ance

    pro

    gram

    fo

    r 1st

    time h

    omeo

    wne

    rs in

    AC

    .

    Q3

    & Q

    4 -D

    irect

    or o

    f HM

    FA to

    pr

    esen

    t to

    the c

    asin

    o ow

    ners

    pr

    ogra

    m sp

    ecifi

    cs an

    d be

    gin

    a cam

    paig

    n to

    pro

    mot

    e the

    ne

    w p

    rogr

    am.

    -Inc

    reas

    e in

    hom

    eow

    ners

    hip

    in A

    tlant

    ic C

    ity.

    -Bet

    ter c

    olla

    bora

    tion

    with

    ca

    sinos

    and

    gove

    rnm

    ent

    agen

    cies

    . -G

    reat

    er sa

    tisfa

    ctio

    n of

    AC

    resid

    ents

    feel

    ing

    that

    thei

    r ne

    eds a

    re b

    eing

    met

    .

    -Est

    ablis

    hmen

    t of a

    new

    1s

    t tim

    e hom

    eow

    ners

    hip

    ince

    ntiv

    e pro

    gram

    that

    w

    ill b

    e a co

    llabo

    ratio

    n be

    twee

    n H

    MFA

    , the

    Ci

    ty o

    f Atla

    ntic

    City

    and

    casin

    o ow

    ners

    hip.

  • 16

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    LAND USE DEVELOPMENT (continued)

    2F

    Atla

    ntic

    City

    lead

    s the

    stat

    e in

    und

    erw

    ater

    mor

    tgag

    es.

    We n

    eed

    to cr

    eate

    mor

    e pr

    e-fo

    reclo

    sure

    pro

    gram

    min

    g ar

    ound

    serv

    ices

    to re

    -fina

    nce

    and

    help

    resid

    ents

    avoi

    d fo

    reclo

    sure

    .

    -HM

    FA -A

    CIPO

    -Pla

    nnin

    g &

    Dev

    elop

    men

    t D

    epar

    tmen

    t -H

    ousin

    g Po

    licy

    Expe

    rts

    Q3

    & Q

    4 -P

    rom

    otio

    n of

    new

    join

    t Fo

    reclo

    sure

    Rel

    ief a

    nd

    Cou

    nsel

    ing

    Prog

    ram

    s at

    HM

    FA A

    s Wel

    l As t

    he C

    ourt

    s. -P

    rovi

    de sy

    stem

    atic

    coun

    selin

    g pr

    ogra

    mm

    ing.

    Q4 -Est

    ablis

    h da

    te fo

    r For

    eclo

    sure

    To

    wn

    Hal

    l. -D

    istrib

    utio

    n of

    one

    pag

    er o

    f fo

    reclo

    sure

    serv

    ices

    in th

    e st

    ate.

    -Mor

    e inf

    orm

    atio

    n di

    ssem

    inat

    ion

    will

    redu

    ce

    or ab

    ate i

    ssue

    s sur

    roun

    ding

    fo

    reclo

    sure

    . -Th

    e mun

    icip

    ality

    pla

    ys

    an ac

    tive r

    ole i

    n re

    duci

    ng

    fore

    closu

    res.

    -A re

    duct

    ion

    in A

    tlant

    ic

    City

    fore

    closu

    res.

    2G

    Rebu

    ild N

    eigh

    borh

    oods

    and

    build

    a gr

    eat s

    ense

    of p

    lace

    for

    all g

    ener

    atio

    ns.

    -Pla

    nnin

    g &

    Dev

    elop

    men

    t D

    epar

    tmen

    t -A

    CIPO

    -Com

    mun

    ity A

    ssoc

    iatio

    ns

    Q2

    - Q4

    -Ide

    ntify

    area

    s of i

    nclu

    sion

    of

    optio

    ns fo

    r Mill

    enni

    als &

    Bab

    y Bo

    omer

    s in

    hous

    ing

    stock

    de

    velo

    pmen

    t opt

    ions

    .

    Q4 -Pol

    l Com

    mun

    ity

    Ass

    ocia

    tions

    as w

    ell a

    s yo

    uth

    orga

    niza

    tions

    on

    wha

    t fea

    ture

    s of t

    heir

    neig

    hbor

    hood

    s the

    y w

    ould

    lik

    e to

    enha

    nce o

    r wou

    ld li

    ke

    to p

    rom

    ote.

    -Pos

    sible

    com

    mun

    ity as

    set

    map

    ping

    pro

    ject

    .

    -Nei

    ghbo

    rhoo

    ds w

    ill fe

    el a

    sens

    e of p

    ride a

    nd u

    nity

    . -N

    ew h

    ousin

    g id

    eas

    prop

    osed

    to ta

    rget

    M

    illen

    nial

    s & B

    aby

    Boom

    ers.

    ECONOMIC DEVELOPMENT

    3A

    In o

    rder

    to im

    prov

    e the

    ec

    onom

    ic d

    evel

    opm

    ent f

    or

    both

    mun

    icip

    ality

    and

    regi

    on,

    Atla

    ntic

    City

    nee

    ds to

    dee

    pen

    coor

    dina

    tion

    effor

    ts w

    ith th

    e At

    lant

    ic C

    ount

    y Ec

    onom

    ic

    Alli

    ance

    .

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -Pla

    nnin

    g D

    irect

    or -D

    CA -A

    CIPO

    -Atla

    ntic

    Cou

    nty

    Econ

    omic

    A

    llian

    ce -E

    DA

    Q2

    - Q4

    -Est

    ablis

    h an

    d sc

    hedu

    le o

    f re

    occu

    rrin

    g m

    eetin

    gs b

    etw

    een

    key

    stak

    ehol

    ders

    . -C

    reat

    e a p

    lan

    for a

    reas

    of

    coor

    dina

    tion.

    -Add

    ress

    any

    outst

    andi

    ng

    issue

    s tha

    t may

    impe

    de

    prog

    ress

    forw

    ard.

    Q4 -1st

    mee

    ting

    with

    all k

    ey

    stak

    ehol

    ders

    to ta

    ke p

    lace

    by

    year

    s end

    . -A

    pla

    n of

    actio

    n m

    ust b

    e de

    velo

    ped

    stat

    ing

    curr

    ent

    and

    futu

    re p

    roje

    cts w

    here

    the

    mun

    icip

    ality

    and

    coun

    ty ca

    n co

    ordi

    nate

    .

    -Gre

    ater

    colla

    bora

    tion

    betw

    een

    key

    econ

    omic

    bo

    dies

    that

    ove

    rsee

    s ec

    onom

    ic d

    evel

    opm

    ent i

    n th

    e re

    gion

    and

    loca

    lly.

    -Est

    ablis

    hed

    mee

    tings

    w

    ith th

    e Atla

    ntic

    Cou

    nty

    Econ

    omic

    Alli

    ance

    and

    key

    stak

    ehol

    ders

    .

    3B

    Atla

    ntic

    City

    mus

    t exp

    and

    its

    focu

    s to

    inclu

    de o

    ppor

    tuni

    ties

    for M

    illen

    nial

    s and

    You

    ng

    Entre

    pren

    eurs

    .

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -ED

    A -A

    tlant

    ic C

    ounc

    il Ec

    onom

    ic

    Alli

    ance

    -ACB

    OE

    -ACI

    PO -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    Q2

    - Q4

    -Con

    vene

    a gr

    oup

    of

    stak

    ehol

    ders

    to id

    entif

    y ar

    eas

    of in

    clusio

    n. -C

    reat

    e a p

    lan

    for a

    reas

    of

    coor

    dina

    tion.

    -Add

    ress

    any

    outst

    andi

    ng

    issue

    s tha

    t may

    impe

    de

    prog

    ress

    forw

    ard.

    Year

    2 -Inc

    orpo

    rate

    find

    ings

    to

    Mas

    ter P

    lan.

    -Ens

    ure t

    hat fi

    ndin

    gs an

    d op

    port

    uniti

    es ar

    e adv

    ertis

    ed

    in th

    e mai

    n ve

    nues

    of m

    edia

    .

    -The i

    nclu

    sion

    of M

    illen

    nial

    s an

    d Yo

    ung

    Entre

    pren

    eurs

    w

    ill le

    ad to

    gre

    ater

    num

    bers

    of

    entre

    pren

    eurs

    in A

    tlant

    ic

    City

    as a

    who

    le.

    -An

    incr

    ease

    of

    entre

    pren

    eurs

    in th

    e City

    as

    wel

    l as t

    he re

    gion

    .

    3C

    Atla

    ntic

    City

    mus

    t dev

    elop

    a sh

    ared

    econ

    omic

    visi

    on th

    at

    will

    incr

    ease

    gro

    wth

    fact

    ors

    and

    crea

    te p

    athw

    ays f

    or n

    ew

    oppo

    rtun

    ities

    .

    -Bus

    ines

    s Adm

    inist

    rato

    r/M

    ayor

    's O

    ffice

    -ED

    A -A

    tlant

    ic C

    ounc

    il Ec

    onom

    ic

    Alli

    ance

    -ACB

    OE

    -ACI

    PO -P

    lann

    ing

    & D

    evel

    opm

    ent

    Dep

    artm

    ent

    Q3

    - Q4

    -Ide

    ntify

    area

    s of i

    nclu

    sion

    and

    deve

    lop

    strate

    gies

    to en

    hanc

    e ac

    cess

    to A

    C.

    -Foc

    us on

    the s

    uppo

    rt str

    uctu

    re

    and

    over

    all h

    ealth

    /gro

    wth

    of

    small

    busin

    esse

    s in

    Atlan

    tic C

    ity.

    -Cou

    ld co

    mbi

    ne/ c

    ollab

    orate

    with

    ab

    ove m

    entio

    ned

    grou

    ps.

    -Pos

    sible

    UEZ

    desig

    natio

    n fo

    r ar

    eas o

    utsid

    e of t

    he to

    urism

    di

    strict

    .

    Year

    2 -Inc

    orpo

    rate

    find

    ings

    to

    Mas

    ter P

    lan.

    -Ens

    ure t

    hat fi

    ndin

    gs an

    d op

    port

    uniti

    es ar

    e adv

    ertis

    ed

    in th

    e mai

    n ve

    nues

    of m

    edia

    .

    -Gre

    ater

    econ

    omic

    de

    velo

    pmen

    t opp

    ortu

    nitie

    s fo

    r bot

    h Th

    e mun

    icip

    ality

    an

    d re

    gion

    .

    -The c

    reat

    ion

    of a

    wel

    l ro

    unde

    d an

    d in

    clusio

    nary

    fo

    unda

    tiona

    l fra

    mew

    ork

    to ec

    onom

    ic su

    cces

    s for

    At

    lant

    ic C

    ity an

    d re

    gion

    . -C

    reat

    ion

    of n

    ew

    prog

    ram

    ing

    for s

    mal

    l bu

    sines

    ses.

    -UEZ

    des

    igna

    tion

    for

    area

    s out

    side o

    f tou

    rism

    de

    signa

    tion.

  • 17

    OBJ

    ECTI

    VE

    (Wha

    t We A

    re T

    ryin

    g To

    Solv

    e)LE

    AD

    ING

    AG

    ENCY

    (Ent

    ities

    In C

    harg

    e Of O

    bjec

    tive)

    STRA

    TEG

    Y(H

    ow W

    ill W

    e Do

    It?)

    IMPL

    EMEN

    TATI

    ON

    (Act

    ions

    Nee

    ded)

    IMPA

    CT

    (Are

    as E

    ffect

    ed)

    GO

    AL

    (Wha

    t Suc

    cess

    Loo

    ks L

    ike)

    WORKFORCE DEVELOPMENT

    4A

    Atla

    ntic

    City

    and

    the r

    egio

    n ha

    s fac

    ed si

    gnifi

    cant

    job

    loss

    ov

    er th