TO GATES B

Tax Refund

Export

Confirmation

Bars &Restaurants

ATM

ATM

ATM ATM

ATM

SheratonStreet Level

ATM

ATM

ATM

ATM

12

ATM

ATM

ATM

AIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLLOST & FOUND

TRAVELMARKET

TERMINAL 2VIA SKYLINE

GATES B41 – 43

GATES B30 – 33

GATES B24 – 28GATES B44 – 48

GATES C2 – 9

GATES

B20

– 23

GATES

A11

– 25

GATES A26 – 42

GATES A50 – 69

„Puro Gusto“Italian Coffee Bar

Smoking Lounge

GAT

ES B

2 –

9

GATESB2 – 9

GATES B14 – 17B1

GATES

B60 – 6

3

GATES B19 B10 – 13

GATE C1

GATES A6 – 10

GATESA1 – 5

SECURITY CHECK

SECURITY CHECK

PASSPORT CONTROL

PASSPORT CONTROL

„Kuffler & Bucher“Restaurant

Convenience ATM„Cosi Asiate“Asian Restaurant

Upper Level: Bars & Restaurants with Airfield View

Upper Level

345678

Lounge

Lounge

TAXI P TAXI P TAXI PBUS

ADEPARTURES

BDEPARTURES

TUNNEL TO DEPARTURE GATES A, Z

SECURITY CHECK

PASSPORTCONTROL

GATES

Z11

– 25

ZDEPARTURESUPPER LEVEL

TO GATES Z50 – 69

SECURITY CHECK

GATES Z50 – 69

DEPARTURES / ABFLUG ZUPPER LEVEL

DEPARTURES / ABFLUG ZUPPER LEVEL

CHECK-INC B A

CDEPARTURES

GAT

ES A

6 –

10

GATES B54 – 59

ACC AIRPORT CONFERENCE CENTERTRAINS

Electr

onics

Fine F

ood

Bags

&

Acces

sorie

s

Curre

ncy

Exch

ange

Jewellery & Watches

Smok

ing

Loun

ge

Smok

ing

Loun

ge

Smok

ing

Loun

ge

Smok

ing

Loun

ge

Smoking Lounge Smoking Lounge

Smok

ing

Loun

ge

Jew

elle

ry

& G

ifts

Jewellery & Gifts

Jewellery

„Goethe Bar“Bar & Restaurant

Accessories

Fashion, Shoes & Accessories

Kids

Con

cep

tJe

wel

lery

&

Wat

ches

Fashion & Accessories

Outdoor Fashion & Accessories

Fashion & Accessories

Luggage &Accessories

Fashion, Ties, Shirts & Accessories

Fash

ion &

Acces

sorie

s

Fash

ion,

Shoe

s &

Acces

sorie

s

Fashion, Shoes & Accessories

Fashion & Accessories

Fashion &Accessories

Shoes & Accessories

Accessories Socks, Tights & Accessories

Men's Fashion & Accessories

Luggage, Gifts & Accessories

Tax Refund

Acces

sorie

s

Jewell

ery &

Wat

ches

Fash

ion, T

ights

& Acc

esso

ries

Duty F

ree

Duty Free

Duty F

ree

Duty F

ree

Bags

& A

cces

sorie

s

„Bey

ond“

Bar

„Itali

ssim

o“

Italia

n Cof

fee B

ar

„Nyk

ke &

Kok

ki“

Snac

k Bar

„Per

fect D

ay“

Cof

fee B

ar

„Hausbar“ Bar

„Hau

sman

n's“

Resta

uran

t

„Mondo Bianco“

Snack Bar

ConveniencePress / Books

„Coa

“

Asian

Food

„Meyer Deli

Coffee Kitchen"

Fine Food Bar

„Heberer“

German

Bakery

„Perfect Day“Coffee, Snacks

„Puro Gusto“Italian Coffee Bar

Convenience

Convenience Duty Free

Shoes & Accessories

„Mey

er D

eli

Coffee

Kitc

hen“

Fine F

ood

Bar

„Scoom“ Snack Bar

„Lucalino“Italian

Restaurant

„Yuna“Asian

Restaurant

„Momento“Bar

Press / Books

Electronics

Pres

s / Bo

oks

Book

s

Pres

s / Bo

oks

Lugg

age,

Bags

& A

cces

sorie

s Bags & Accessories

Fash

ion &

Acces

sorie

s

Beau

tySh

oes

Bags

&

Acc

esso

ries

Luggage, Gifts & Accessories

Currency Exchange/Tax Refund

Tax Refund

Tax

Refu

nd

Cur

renc

yEx

chan

ge

Currency

Exchange

Exp

ort

Con

firm

atio

n

Tax Refund

„Tangente“Bar

Optician & Sunglasses Bags & Accessories Beauty & Accessories

Sportswear &Accessories

Books / Press„Käfer's“German Restaurant

„Bistrot Airport Frankfurt"Italian Restaurant

Fash

ion

&

Acc

esso

ries

Fash

ion

&

Acc

esso

ries

Accessories& Watches

Souv

enirs

„Meyer Deli Coffee Kitchen“Fine Food Bar

„Beyond“Bar

„Meyer Deli Coffee Kitchen"Fine Food Bar

Pharmacy

Con

veni

ence

Elec

tron

ics

Elec

tron

ics

& T

oys

„Cof

fee

Fello

ws“

Cof

fee

Bar

Book

s /

Pres

s

Electr

onics

Electr

onics

Toys

Souv

enirs

Luggage &Accessories

Airport Sightseeing

Tours

„Mini-Bar“Snack Bar

Pres

s / Bo

oks

Well

ness

Wellness

Bags & AccessoriesJewellery & Watches

Jewell

ery &

Wat

ches

Jewell

ery &

Wat

ches

Jewellery & Watches

Jew

elle

ry &

Wat

ches

Accessories Fashion & Accessories

Fashion

Convenience

Smoking

Lounge

SmokingLounge

Currency

Exchange/

Tax Refund

„Deli Bros“

Fine Food

Restaurant

Press, Books,

Media

Press, Books, Media

Electronics

Fashion &

AccessoriesPress / Books

Press / Books

Convenience

Export

Confirmation

Tax Refund

Currency Exchange/ Tax Refund

Duty Free

Duty Free

Duty FreeDuty Free

Duty Free

„Deu

tsch“

Germ

an

Food

Acces

sorie

s

& Wat

ches

Bags

, Lug

gage

& Acc

esso

ries

Souv

enirs

„Cof

fee Fe

llows“

Coffee

Bar

Bags

&

Acces

sorie

s

Electr

onics

Electr

onics

Books/ Kitchen

& Living

Tax Refund

„Temaki Bar“

Sushi Bar

Phar

mac

y

Conve

nienc

e

Fash

ion&

Acces

sorie

s

Duty F

ree

Pres

s / Bo

oks Fine Food

Jewellery& Watches „L

ucull

us“

Italia

n Re

staur

ant

„The Bar“Bar

Lounge

Accessories

Tax Refund

„Reingold Bar“Snack Bar

SouvenirsGifts & ElectronicsBags & Accessories

Smoking Lounge Smoking Lounge

Wellness Convenience Duty Free

Tax R

efund

Tax RefundExport

Confirmation

„Heberer“

German

Bakery

Bags & Accessories

„Mishba“Snack Bar

ATM

Bags & Accessories

Terminal 1, Departures / Abflug

Last updated: October 2016

CAR RENTAL CENTER

ATM ATM ATM

ATM

Dry cleaning,Locksmith,Shoemaker

Airport employees only

Phones Supermarket Hair Dresser Tax Refund„Scoom“ Snack Bar Books / Press

Beachwear, Lingerie & Sleepwear

Factory Outlet Bags & Accessories

commaMarco Tozzi

Tamaris& more

Diamond Lounge „Thong Thai“

Asian Food Sea Food Restaurant Car Rental Car Rental

Lost & Found

Car Rental

Car Rental

Car Rental

Fashion & Accessories Toys

„Wiener Feinbäcker“German Bakery

Travel Center

Info Point

Casino

Fashion Store

A

SUBWAYSUBWAYSTREET LEVEL

SUBWAY

BCC

ARRIVALSBUS / LONG DISTANCE TRAINS

P P P P P P P

„Erster Wiener“German Bakery

CurrencyExchange

WelcomeLounge

Currency Exchange

Phone Shop & Post Office Flower Shop

„Asia“Asian

Restaurant

„Spizzico“Italian

Snack Bar

Meeting Point

Press / Books Press / BooksNail Care

StudioKitchen& Living

InternetLounge

„Kamps“German BakeryATM

ATM ATM ATM

CurrencyExchange Tax Refund Tax Refund Convenience

„Kimbo“ Italian

Coffee Bar

„Tasty Donuts“ Coffee Bar

TAXI P TAXI PBUS

AIRPORT CITY MALLSUBWAY

AIRPORT CITY MALLSUBWAY

BBC AAIRPORT CITY MALLSUBWAY

Luggage Storage

LONG-DISTANCE TRAINS

AIRPORT CITY MALLSUBWAY

12 3457 68

Street Level

C BAGGAGE CLAIM B BAGGAGE CLAIM B BAGGAGE CLAIM A BAGGAGE CLAIM

B

Last updated: October 2016

Terminal 1, Arrivals / Ankunft, Airport City Mall

TERMINAL 1ARRIVALS /ANKUNFT

AIRPORT CITY MALL

1. What you need for a tax refund

·Getataxexemptionformfromtheshop.·Fillitoutcompletely

(usingtheLatinalphabet).

4. Get the refund

·Gotoarefundcounter.·Presentthecompletedandstamped

taxexemptionforms.·Getacashrefund(asmallprocessing

feeisalreadydeducted).

You also have purchases in your carry-on bags? 

Then go through the security check and follow steps 3 and 4.

2. Merchandise in checked luggage 

·InformtheCheck-InstaffofyourairlineaboutanymerchandiseandVATrefunds.

·Theywillseparatelytagyourbagsandreturnthemtoyouforpresentationatthecustomsoffice.

3. Get a customs stamp

· Gotothecustomsofficeandallowenoughtimefortheformalities.

·Presentyourpurchaseditems,yourpassport,thereceiptsandthecompletedforms.

·Thecustomsofficerwillstampyourvoucherandhaveyourluggagetransferredtoabeltwithinthecustomsarea.

Get your tax back!Tax Refund = Price Benefits for visitors who live outside the EU.

AllmerchandisesoldinEuropeissubjecttoaso-calledvalue-addedtax(VAT).InGermany:7%and19%.IfyouvisittheEuropeanUnion(EU)butliveelsewhere,youcangetarefundonanyVATspentwhenleaving.Thisexclusivelyentitlesyoutosave money!

Our advice: Make VAT-free purchases at Frankfurt Airport!

YoucangetinformationandassistanceformakingVAT-freepurchasesatanyshopatFrankfurtAirport.

Remember: in all Duty Free Shops, VAT is already  deducted from the prices.

You can obtain VAT refunds from the following shops at Frankfurt Airport:

Shop

Check-In Tax Refund Counter

Customs office Security Check