(ATS3-APP09) Integrating Symyx Notebook into an Enterprise Management System

Mike WilsonAdvisory Product Managermike.wilson@accelrys.com

The information on the roadmap and future software development efforts are intended to outline general product direction and should not be relied on in making a purchasing decision.

Agenda

• Management System Basics• Notebook Architecture• Monitoring Guidelines• Integration Approaches

Management System Basics

• Range of options to monitor services– Standalone

• Windows Event Logs• PerfMon• Task Scheduler

– Enterprise Management Systems• HP OpenView, Tivoli, BMC• SNMP, Dedicated Modules

AdministrationWorkflow

DesignerConfigurati

on Manageme

nt

Accelrys Vault Server

Symyx Notebook by Accelrys

Notebook High-Level Architecture

Experiment Editor

Framework Platform

Notebook

BrowserReportin

g SearchMaterials

& Chemistr

y

Notebook Platform

Pluggable ServicesLab

AutomationMaterial

Registration

Material Lookup

OpenEye

Accelrys Draw

Renditor

ServicesQueryIndexWorkflow Repositor

y

OracleDirect

Cartridge

AuthenticationAuthorizationWindows Communication Foundation

Discovery Gate W-S

Registration

Automation Studio

Content Managemen

t

Data Warehouse

Vault Services• Vault Web Services (Microsoft IIS)

– Vault Private Service • Communicates with message processing and workflow service

– Vault Public Service • Handles client communication

• Symyx Vault Message Processing Service (Microsoft Windows Service)– Microsoft Windows Service– Vault message processing service

• Monitors vault message processor application– Vault message processor

• Manages asynchronous processing of vault objects via MSMQ

• Symyx Vault Server (Apache Tomcat)– RAS (web service)

• indexes object properties, contents, structures and reaction STS (web application)– Security Token Service– Query Service (web service)

• Superseded by Accelrys Query Service in Pipeline Pilot 9.0

• Symyx Workflow (Microsoft Windows Service)– Workflow enrollment/processing

Process Monitoring – Web Containers

• W3wp.exe*32 and w3wp.exe– Automation point

• Restart World Wide Web Publishing service– Requires restart of Symyx Vault Message Processing Service and Symyx Workflow Service

– Review• Windows and associated service log files to determine why the service was stopped

– Alert level high

• Tomcat6.exe*32– Automation point

• Restart Symyx Vault Server 1.0– Requires restart of Symyx Vault Message Processing Service and Symyx Workflow Service

– Review• Windows and associated service log files to determine why the service was stopped

– Alert level high

Process Monitoring – Windows Services

• Ensure the following core processes are running– symyx.vault.message.processing.service.exe*32– symyx.vault.messageprocessor.exe*32– symyx.workflow.service.exe*32

• Automation point– Restart associated service if process is not running– Note: symyx.vault.messageprocessor.exe*32 is set to restart every 24

hours by default and if it detects a win32 error.– Alert level high

• Vault Monitoring Guidelines– Recommended thresholds and

alert states– Includes example jobs that can be

installed on your Vault servers– Standalone monitoring– Network management integration

Contact Accelrys Support to obtain a copy

Monitoring Thresholds

Integration Example: Process Memory Use

• Process memory is an important indicator of the health of a server process

• We will examine how Microsoft Powershell can be used to retrieve working set memory for the Vault Message Processing Service

• And how it can be plugged in to HP OpenView or other enterprise management systems

Monitoring Process Memory and Sending Alertsparam (

[string] $processName = $null,[int] $limit

)$agent = "127.0.0.1";$manager = "127.0.0.1";$port = 161; # default$trapPort = 162; #default$hrSWRunName = "1.3.6.1.2.1.25.4.2.1.2";$hrSWRunPerfMem = "1.3.6.1.2.1.25.5.1.1.2";

Write-Host "Checking memory usage for $processName";$process = Get-Process -Name $processName;if($process.Memory -gt $limit) {

Write-Host $process.Memory "kB is more than limit" $limit "kB, sending alert";Send-Alert -Process $process;

} else {Write-Host $process.Memory "kB is less than or equal to limit" $limit "kB, no

action";}

Via WMI or SNMP

Via HP OpenView

or SNMP

Getting Process Memory via WMIfunction Get-Process {

param ([String] $Name

)$process = Get-WmiObject win32_process | ? { $_.ProcessName -eq $Name }

[PSObject] $result = New-Object PSObject -Property @{Name= $Name;Id= $process.ProcessId;Memory= $process.WorkingSetSize / 1024;

};return $result;}

Built-in PowerShell capability

Getting Process Memory via SNMPfunction Get-Process {

param ([String] $Name

)[PSObject] $process = Get-SNMP -Agent $agent -Port $port -OID $hrSWRunName -Walk | ?

{ $_.OIDValue -eq $processName}$id = ($process.OID -split "$hrSWRunName.")[1];[PSObject] $processMemory = Get-SNMP -Agent $agent -OID "$hrSWRunPerfMem.$id";[PSObject] $result = New-Object PSObject -Property @{

Name= $Name;Id= $id;Memory= $processMemory.OIDValue;

};return $result;} Get-SNMP part of

NetCmdlets from nSoftware

Sending an alert via SNMPfunction Send-Alert {

param ([PSObject] $Process)[System.Int32] $snmpv = 2;$id = $Process.Id;$process_OID = "$hrSWRunName.$id";$process_OIDType = "OctetString";$processMemory_OIDValue = $Process.Memory;$processMemory_OID = "$hrSWRunPerfMem.$id";$processMemory_OIDType = "Integer";

$null = Send-Trap -Verbose -Community "public" -Version $snmpv -OID 1.3.6.1.6.3.1.1.5.1.0 - Manager $manager -ObjectID ("1.3.6.1.2.1.1.3.0", "1.3.6.1.6.3.1.1.4.1.0", $processMemory_OID, $process_OID) -ObjectType ("Timeticks", "ObjectId", $processMemory_OIDType, $process_OIDType) -ObjectValue ("6", "1.3.6.1.6.3.1.1.5.1.0", $processMemory_OIDValue, $id);}

Send-Trap part of NetCmdlets from

nSoftware

Sending an alert via HP OpenViewfunction Send-Alert {

param ([PSObject] $process

)$ovinstalldir = $env:OvInstallDir;if($ovinstalldir -eq $null) {

throw [Exception] "HPOM agent not installed";}$opcmsg = Join-Path $ovinstalldir "bin\win64\opcmsg.exe";$null = &($opcmsg) application="Accelrys Vault" object="$process.Name"

severity="major" msg_text="$process.Memory kB is more than limit $limit kB";}

Monitoring Process Memory and Sending Alertsparam (

[string] $processName = $null,[int] $limit

)$agent = "127.0.0.1";$manager = "127.0.0.1";$port = 161; # default$trapPort = 162; #default$hrSWRunName = "1.3.6.1.2.1.25.4.2.1.2";$hrSWRunPerfMem = "1.3.6.1.2.1.25.5.1.1.2";

Write-Host "Checking memory usage for $processName";$process = Get-Process -Name $processName;if($process.Memory -gt $limit) {

Write-Host $process.Memory "kB is more than limit" $limit "kB, sending alert";Send-Alert -Process $process;

} else {Write-Host $process.Memory "kB is less than or equal to limit" $limit "kB, no

action";}

Retrieve process memory• SNMP, WMI

Send notification• SNMP, OpenView, SMTP, etc.

Automate status checks• Enterprise Mgmt System• Windows Task Scheduler

For More Information

• Contact Accelrys Support to obtain a copy of the “Vault Monitoring Guidelines”– Including sample management jobs that can be installed on

your Vault servers

Summary

• We saw an overview of Vault service monitoring points and built a PowerShell-based monitoring solution that can integrate into an enterprise management system

• Other Notebook sessions that may interest you– (ATS3-APP13) Tips and Tricks for Monitoring and Managing Symyx Notebook Server Performance– (ATS3-APP14) Troubleshooting Symyx Notebook client performance

• Resources– Notebook IT/Admin forum on the Accelrys Community

• Email support@accelrys.com to join– Troubleshooting guidance: support@accelrys.com

The information on the roadmap and future software development efforts are intended to outline general product direction and should not be relied on in making a purchasing decision.

For more information on the Accelrys Tech Summits and other IT & Developer information, please visit:https://community.accelrys.com/groups/it-dev