attitude the power of success
TRANSCRIPT
By - GSG
ATTITUDE
ATTITUDE
The foundation of success.
What is Attitude ?
An attitude is an expression
of favour or disfavour toward
a person, place, thing, event
or just about anything in
your environment.
What is Attitude ?
For Example
If you think
YOU CAN ???
You are Right
If you think
You cannot ???
You are Right Again !
Yes
It is a matter of
Attitude
Attitude – The Foundation
You can't build anything without a
solid foundation.
Attitude is both our best friend and
our worst enemy.
It is more honest and more consistent
than our words.
(Thoughts)
(Feelings)
(Actions & Reactions)
Examples of three components of Attitude
Cognitions (My job is interesting).
Feelings (I love my job).
Behaviour (I am going to get to
work early with a smile on my face-
my intention to act).
Positive Thinking
And
Negative Thinking.
A small case study
A small case study on Attitude
Many years ago two salesmen
were sent by a British shoe
manufacturer to Africa to
investigate and report back on
Market Potential.
Attitude
The first salesman reported back
“ There is no potential here –
Nobody wears shoes.“
Attitude
The second salesman reported back;
“ There is Massive Potential here.
- Nobody wears shoes.”
Attitude
See how a single situation may be viewed in
two quite different ways both.
– (Negatively and Positively).
Note that both the salesmen used exactly the
same set of words to prove their point.
(“Nobody wears shoes").
This also emphasizes how important it is to
clearly communicate your view.
Positive Attitude
The Iceberg
How much do you see of an iceberg???
The IcebergOnly 10% of any iceberg is visible.
The remaining 90% is below sea level.
The Iceberg
phenomena is also
applicable on human
beings …
The Iceberg
The Iceberg
SEA LEVEL
KNOWLEDGE&
SKILLS
ATTITUDE
UNKNOWN TO OTHERS
KNOWN TO OTHERS
Now this What is a Positive Attitude .
Choose Your Attitude
Attitude is the way you
communicate your mood to others.
Your choice of attitude can decide
the out come of your life.
Negative thoughts have no power
unless you empower them.
Why do we fail ???
(Or)
Why don’t we set
Goals in life ???
A Pessimistic Attitude.
Lack of Ambition.
Fear of Failure.
Fear of Rejection.
Procrastination.
Low Self-esteem.
How to overcome
these problems?
What words can you see?
What words can you see?
What words can you see?
What words can you see?
What do you see?
What do you see?
An
Attitudinal
change
for the better
So what is required ?
First let us
decide the
Factors determining
your
Attitude.
Education
Learn-Relearn-Unlearn
Environment
(Culture/Choice/Profession/Marriage)
Experience
Factors determining your attitude.
Education
Environment Experience
Attitude
How do you react to failure?
Do you walk away discouraged and
complain about it ?
or
Do you take control; stay focused;
accept a lesson learned and go on with
your life?
Common reaction
to failures ?
Ways to improve your Attitude
ATTITUDE
Your attitude is 100% within your control!
There are plenty of things in life that we
have no control over.
For example there is absolutely nothing we
could do about how people react to us or our
products and services.
All we can do is control the manner in which we
react to the situation.
Attitude
Success is based on good judgment.
Good judgment is founded on experience.
The only way one can gain experience is
through failure.
We may have to fail often to succeed once.
The way you react during failures is a
reflection of Attitude.
How to improve your Attitude ?
1. Always act with a purpose.
2. Stretch yourself past limits every day.
3. Use setbacks to improve your skills.
4. Seek out those who share your positive
attitude.
5. Forgive the limitations of others.
6. Use appropriate words while talking.
8 Highly Dangerous
Words!
This word negates everything said before it.
Page 1
Substitute And Statement for But Statement
But Statement And Statement
I respect your work
but I don’t agree with
this new idea.
I respect your work and
I have reservations about this
new idea.
I hear what you are saying but
I don’t agree.
I hear what you are saying and
I have different views.
I understand your point but
you are missing mine.
I understand your view and
I would like you to understand
mine.
You are dependable but
you are impulsive.
You are dependable and
you are also impulsive.
This word presupposes failure.
Page 1
Refuse to be Seduced by ‘TRY’
Don’t say this Say this
I will try I promise to ……..
I will try very hard I commit to …….
I will try my best I will……
I will try all I can I give you my word…..
I will pull all the stops I will make it happen
I will attempt all I can I will take care of…..
I will do my utmost You can count on me to.
I will take a shot at it I take responsibility for…
I will make an effort to I am accountable for….
This word presupposes that you might not.
Page 1
Don’t Say Say
If you work hard you will succeed.
When you work hard you will succeed.
If he comeswe will go to the class.
When he comes we will go to the class.
If you meet 100 prospects you will get 25 orders.
When you meet 100 prospects
you will get 25 orders.
Replace ‘IF’ with ‘WHEN’
This word is in a class of words called negations.
Page 1
Don’t Say Say
I can’t complete this order in 10 days.
I will complete this order in 14 days.
He can’t make 100 calls in a day.
He can make 90 calls in a day.
As you can’t meet 100 prospects in a day
you will get only 25 orders.
As you meet 80 prospects in a day you will get only 25 orders.
Eliminate the word Can’t from your sentences
This word meansMaybe yes-May be not.
Page 1
Don’t Say Say
We might fulfill your order in 10 days.
We will full fill your order in 14 days.
He might not make 100 calls in a day.
He can make 70 calls in a day.
As you might not meet 100 prospects
in a day you might get only 25 orders.
As you don’t meet 80 prospects in a day
You will get less than 25 orders.
Replace might by will/do/can/don’t
All these have negative impact on power of your message.
Page 1
Use Strong Verbs
Lackluster Powerful
I would like tocomplete this by
tomorrow.
I will complete this by tomorrow.
.
Perhaps you couldconsider our new
products.
Our new products will definitely excite you.
We should offer better service to the customers.
I must provide better service to our customers.
Is it possible to change your
Attitude..?
Test on your
Atttiude
Once there was an
young couple
travelling in a bus in
a mountainous area.
Bus was travelling in
sharp hairpin bends.
Through the
window, the couple
could see beautiful
scenarios outside.
They decided to get
down at some place.
After the couple got
down, the bus
moved on.
The couple tied their
hands and walked
on to the edge of the
road side.
Suddenly they heard a
big noise behind and
they rushed to see
what had happened.
A huge rock fell on
the bus from the
mountain and crushed
the bus to crumbs.
Everybody on board
was killed..
The couple upon seeing that, said,
"We wish we were on that bus“.
?Let's take a pause to think why did they
say like this ?
Let's take a pause to think why did they
say like this ?
Your Guess could be wrong.
Think Positively
Come on think again.......
Come on try hard.....
What would have happened if they
travelled in the same bus ?
If they had remained on the bus
instead of deciding to get down, the
resulting time delay could have been
avoided and the rock would have fallen
after the bus had passed ...!!!
Think positive in life always and look for
opportunities when you can help others.
Many times in life, the opposite of
Success is not Failure, its Quitting.
Because Winners never quit,
Quitters never Win….
Conclusion
Having a positive attitude makes you
happy.
It would also help in attracting others to
you, as they would enjoy being in your
company.
Over a period of time you would develop a
great character that everyone would look
forward and it would help you to improve
your personal and professional life.
Finally ?
It is up to you whether you would like
to build a positive or negative attitude.
After all the control is with you, and
you decide what is to be done.