Safety, Health and Security

Attract Acquire Retain Develop - Deploy

Safety, Health and SecurityModule 5Safety Video

Safety Awards

Facts about Workplace Violence1 in 4 employees report being harassed threatened and attacked1 million crimes committed at work each year16% of assaults occur at workWorkplace homicide victims are 80% male however is the leading cause of occupational death among women.

Facts about Workplace ViolenceMost common jobs experiencing homicide:cab driverssecurity guardshotel clerksconvenience store clerkshospital workers

Effective Risk ManagementRisk ManagementInvolves responsibilities to consider physical, human, and financial factors to protect organizational and individual interests.

Focus of Risk ManagementHealth(Individual)Safety(Physical)Security(Organizational)

5Hidden Costs of Accidents

6Health, Safety, and SecurityHealthA general state of physical, mental, and emotional well-being.SafetyA condition in which the physical well-being of people is protected.SecurityThe protection of employees and organizational facilities.

Legal Requirements for Safety and HealthReviewWorkers CompensationFamily Medical Leave Act (FMLA)Americans with Disabilities Act (ADA)Reinstatement after injuryImportance of Essential Job FunctionsThree Top Reasons for Injuries in the WorkplaceOverextendingFallingBodily Reaction

Certain jobs are deemed to be hazardousexamples?

Selected Child Labor Hazardous Occupations (minimum age: 18 years)

Occupational Safety and Health ActOccupational Safety and Health Act of 1970Passed to assure safe and healthful working conditions.Applies to all organizations with at least 1 personOccupational Safety and Health Administration (OSHA) administers provisions of the Act.Can engage in site visits and investigationsCan refuse visit without a search warrantOSHA Enforcement Standards regulate equipment and working environments:The general duty of employers to provide safe and healthy working conditions.Notification and posters are required of employers to inform employees of OSHAs safety and health standards.

Types of Violations under OSHAImminent Danger- immediate concern of death or physical harm

Serious- Probability of death or serious physical harm

Other than serious- Impact health and safety, but unlikely death

De minimis- not directly related to employees health and safety (e.g., no doors on toilet stalls)

Willful and Repeated- citations for things organizations have been cited for in the past

Sample of Workers Comp Covered Injuries

Source: Adapted from Nicole Nestoriak and Brooks Pierce, Comparing Workers Compensation Claims with Establishments Responses to the 5011, Monthly Labor Review, May 2009, 63.13Workers CompensationWho pays for it?What do you get if injured on the job?payments to replace lost wagespayments to cover medical bills.retraining for another position if you have physical/psychological impairment from the episode that makes you unable to work in the position you had.False Workers Comp ClaimsWhy so expensive?Higher medical costsLitigation ExpensesCareful when you reinstate- ADA

Distribution of Nonfatal Occupational Injuries versus Illnesses by Private Industry Sector, 200815Five Domains of OSHA: Enforcement StandardsHazard CommunicationPersonal Protective Equipment (PPE)Blood-borne PathogensMaterial Safety Data Sheets (MSDS)Lock out/tag out regulationsProtection for workers exposed to blood and other substances from AIDSHazard analysis, training, and provision of PPE to employeesCumulative Stress Disorders (CTDs)Protection from muscle and skeletal injuries from repetitive tasksWork AssignmentsProtection for reproductive health and refusal to perform unsafe work

Guide to Recordability of Cases Under the Occupational Safety and Health ActSource: U.S. Department of Labor Statistics, What Every Employer Needs to Know About OSHA Record Keeping (Washington, DC: U.S. Government Printing Office).

Most Frequently Cited OSHA Violations(general industry, non-construction)Hazard communication program, training, labeling, and warningsInadequate machine guarding, including at point of operationLock out / tag out energy control program and proceduresHead protection: hard hatsRecordkeeping violation: unsatisfactory OSHA log of illnesses and injuriesInadequate emergency drenching facilitiesNon-complying guardrails or handrails on stairs or work platformsGuard adjustment on abrasive wheel machineryNon-complying electrical wire cabinet boxesPulley guards on power transmission beltsSource: U.S. Department of Labor, Occupational Safety and Health Administration, www.osha.gov.Approaches to Effective Safety Management

Dov Zohars Research on Safety ClimateSafety ManagementEmployeeMotivationand IncentivesSafety Policiesand DisciplineSafetyCommitteesSafety Trainingand CommunicationsEmployee and WorkplaceSafetyNow that a safety program is in place, responding to an accident maybe the job of a safety committee or any HR person.

Phases of Accident InvestigationSubstance AbuseSubstance abuseUse of illicit substances or misuse of controlled substances, alcohol, or other drugs.Covered under the ADATypes of Drug TestsUrinalysisLeast ExpensiveCan Produce False Positives (rare)One of the most intrusiveRadioimmunoassay of hairFitness-for-duty testsEmployees rights to privacy- discussed later

Common Signs of Substance Abuse

Transition your thinking from reacting to safety issues to preventing safety issuesHealth PromotionHealth PromotionA supportive approach of facilitating and encouraging healthy actions and lifestyles among employees.Wellness Programs (Video) Programs designed to maintain or improve employee health before problems arise.Research on ROI suggests good investment in generalReturn mostly in terms of reduced absenteeism, injury and turnover. Some return in increased motivation although more difficult to quantify. Employee Assistance Program (EAP)Program that provides counseling and other help to employees having emotional, physical, or other personal problems.Health Promotion Levels

Security Post 9/11How do we manage different?What are some issues of security now we did not think about pre-9/11?

How do they influence how we manage?

What do we expect the challenges will be in the future?SecurityTop Security Concerns at Work:Workplace violenceInternet/intranet securityBusiness interruption/disaster recoveryFraud/white collar crimeEmployee selection/screening concernsDisaster Preparation And Recovery Planning

First Aid/CPRHazardous Materials ContainmentDisaster Escape MeansEmployee Contact MethodsOrganizational Restoration EffortsDisaster Training Topics

29Profile of a Potentially Violent Employee

Following Slides from First Response Training by State of Washington*Disclaimer on Stereotypes* Profile of a Potentially Violent PersonWhite male35-45 years oldHistory of rejectionExhibits little humorHold grudgesDifficulty w/criticismPoor social skillsParanoid behaviorNo social connectednessMade past threatsPreoccupied w/ guns, weapons and/or warAvoids eye contactSubstance abuserExtremist opinionsSense of entitlementOther Personality FactorsPhysical/Verbal intimidationHistory of Resolving conflict with threats/violenceHistory of domestic violenceHistory of interpersonal conflict with co-workers, etc.History of unwelcome sexual comments and threats of assaultRecent termination or perception that termination is imminentRecent stress related to family, finances, etc.WSJ Article on Theft with Highlights