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Attract, develop, and retain a 21st century workforce SuccessFactors talent management in the cloud

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Page 1: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Attract, develop, and retain a 21st century workforceSuccessFactors talent management in the cloud

Page 2: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Talent management in the cloudGet better results by driving alignment, optimizing performance, and accelerating growth

ReAd whAT GARTneR hAs To sAy AbouT successFAcToRs And TAlenT MAnAGeMenTdownloAd The RepoRT >

*Deloitte “Extracting maximum value from intangible assets”, 2010

80%oF company valuationS are intangibleS related to talent Such aS ip, know-how, expertiSe, etc

Is your business prepared for the way we’ll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle.

SuccessFactors offers a full suite of talent solutions to help you: • Attract,engage,select,andhiretherighttalent• Getyournewhiresuptospeedinrecordtime• Providecontinuousperformancemanagement• Rewardandretainyourtoptalent• Identifyandanticipatetalentgaps• Providelearninganywhere,anytime• Getcontentasaservice• Harnessthepowerofcollaboration

Page 3: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Are you attracting and hiring the best people for your business? As competition in the employment market intensifies, you can’t afford to miss out on the best talent. Even worse, replacing a bad hire can cost as much as three times that individual’s annual salary.

SuccessFactors offers the only complete, end-to-end recruiting solution that combines a recruiting marketing platform with a robust set of tools for selection and analysis. SuccessFactors recruitment tools can help you:

• Attract talent directly to you• Engage and capture both internal and external talent• Select the best talent faster• Measure the business impact

Recruiting Attract, engage, select and hire the right talent for your business at the right time

why successFAcToRs is A leAdeR in RecRuiTinGReAd The idc MARkeTscApe RepoRT >

“SucceSSFactorS iS the only leader in [the integrated

talent ManageMent MarketScape For]

recruiting that didn’t enter the Market with recruiting aS itS FirSt

application.”liSa rowan, idc

SuccessFactors award winning Recruiting Dashboard™ is how you know what’s working. Measure 100% of your career site visitors and applicant traffic. Finally, you’ll have total visibility to the metrics you need, helping you maximize how you spend your recruiting dollars and allow you to focus on the strategies that most effectively drive down your cost per hire.

Recruiting Management – Select & hire BetterSuccessFactors Recruiting Management helps you create an objective, collaborative, and mobile selection process that’s simple, yet effective.

With an experience that’s as intuitive as that of popular consumer sites, SuccessFactors Recruiting ensures that occasional users, like hiring managers, don’t get left behind. A unique one-page candidate application, simple candidate feedback process and the ability to customize views and workflows makes hiring easier for everyone.

Built-in integration with our collaboration solution — SuccessFactors Jam — makes it effortless for everyone on the interview team to initiate and capture discussions about candidates.

Social referral tools ensure that every employee and potential candidate is connected back to you, through social networks, which extends your company’s reach with viral job distribution through LinkedIn, Facebook, Twitter and email.

You can’t keep candidates waiting and you can’t always wait on input from hiring managers. The best way to keep things moving is to make the process mobile. It’s never been easier to submit candidate feedback after (or even during!) an interview from a smart phone or tablet. And managers can approve requisitions or offers wherever they are.

Built for Business Execution How do you know you’re driving business results with your hiring? As part of SuccessFactors Business Execution suite, recruiting decisions become tightly integrated with your strategies for workforce planning, succession, onboarding, and internal mobility. And your recruiting processes are informed by data from performance reviews, career planning and learning programs. Built-in recruiting insights ensure that you can measure the impact of your hiring by answering the strategic questions such as:• What segments of the organization have the most unfilled

positions?

• What percentage of critical roles are unfilled?

• Which recruiting sources produce the most successful candidates?

• How many candidates are we attracting for critical roles?

• Do our employee referral applicants convert at a higher rate?

SuccessFactors Recruiting transforms the hiring process into a more strategic and measurable part of a complete talent strategy by combining an intelligent and social Recruiting Marketing platform with a mobile and collaborative Recruiting Management platform that together deliver real business results as part of the SuccessFactors Business Execution (BizX) suite.

About SuccessFactors, an SAP companySuccessFactors, an SAP company, is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 15 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 3,500 customers in more than 168 countries using our application suite in 35 languages.

Competency-based interviewing = fast & fair

Mobile recruiting keeps things moving

[email protected] | Toll Free: 800 809-9920 | www.successfactors.com

SuccessFactors, an SAP company, retains the right to change the Service and this brochure at any time in its sole discretion. Accordingly, each Product of the Service may, subject to the terms of the Agreement, change in design and/or functionality over the applicable subscription term.

Page 4: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Onboarding Help your new hires become engaged, productive employees in record time

Are your new hires taking too long to get up to speed? The break-even point, where new hires add more value than they consume, is reached after 6.2 months*.

* Source: The First 90 Days by Michael D. Watkins

SuccessFactors Onboarding helps you consistently and efficiently convert your new hires into engaged, empowered, productive employees by:

• Guiding the HR department, the hiring manager, and the new hire through the steps of the onboarding process

• Connecting new hires with the right people and relevant content even before they start

• Developing new hires quickly and turning them into productive employees who begin contributing in record time

Read the white papeR >

OnbOaRding: the pOweR Of cOnnectiOn

Page 5: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

performance & goals Provide a comprehensive, continuous performance program that ensures alignment, optimization, and workforce acceleration

Are all your people’s individual goals aligned with the company’s objectives? In a fiercely competitive world, the successful organization needs all its employees pulling in the same direction as the business.

SuccessFactors Performance & Goals equips you with the information and tools you need to create and sustain an aligned, high-performing workforce by:

• Helping employees and managers develop fully aligned, meaningful goals

• Creating a more accurate, clear, and engaging review process• Instilling an objective meritocracy that rewards high performers

and helps develop others• Enabling managers to provide accurate and meaningful

feedback and coaching• Helping executives identify potential future leaders

how To MoTivATe And ReTAin

key eMployees ReAd The

whiTe pApeR >

“ManagerS can do perForMance, coMpenSation, and Merit bonuSeS in real tiMe. we knew we were getting

that by uSing SucceSSFactorS acroSS the board – but we didn’t realize

what a big iMpact that would have.”hilton worldwide

Page 6: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

compensationAllocate your compensation funds effectively and fairly to reward and retain your top talent

Are you overpaying your under-achievers? Employee compensation is the biggest expense for most companies – are you confident these funds are being used effectively to reward and retain your best performers?

With SuccessFactors Compensation, you can allocate your compensation funds to reward great performance, optimize budgets, improve compliance, and reduce manual errors by:

• Managing the compensation process more easily, securely, and accurately

• Ensuring fairness by eliminating possible manager bias• Increasing visibility and insight with dashboards and reports • Improving budgeting flexibility and regulatory compliance• Supporting multiple compensation components and guidelines• Automating data storage and retrieval

The MissinG link: dRivinG business ResulTs ThRouGh pAy-FoR-peRFoRMAnceReAd The whiTe pApeR >

CompensationEmployee compensation is the largest expense for most companies yet, compensation planning that relies on e-mail and spreadsheets is error prone, unsecured, and unproductive. Most solutions lack the deep integration with talent management systems to seamlessly bring the needed data to compensation administrators and line managers so they

can determine who is truly high performing and reward them appropriately.

Part of SuccessFactors BizX Suite, SuccessFactors Compensation helps business leaders, compensation managers, and HR professionals dramatically improve budget accuracy, reduce risk, and tie their greatest expense—employee pay— to actual business results.

Unlike personal productivity tools such as Excel, or other solutions that simply ‘reinterpret’ Excel spreadsheets, SuccessFactors Compensation streamlines and simplifies compensation planning, provides visibility and insight for total compensation management, and uniquely enables a perform-and-reward culture.

More Simplified, Secure & Accurate Compensation Process

• Support for multiple compensation components including salary, bonus, and equity awards

• Validation checks and reports on data and calculations at each step allow administrators to detect and correct discrepancies as they occur

• Intuitive, configurable workflow and approval rules

• Automated routing with optional hierarchical approval simplifies communication and keeps the process on schedule

Calibration Helps Ensure Fairness, Engagement & Retention

• Align performance and goals with compensation

• Provide a clear linkage between performance and employee compensation

• Help ensure objective, fact-based decisions around performance and compensation by removing manual calibration processes and providing intuitive, visual comparisons of employees

• View ratings and pay distributions in bin and grid views and visually compare employees

• Use easy-to-read graphs, views and filters to make sense of calibration goals and status

Visibility and Insight for Total Compensation Analysis

• Gain comprehensive insight with Total Rewards Statements

• Track financial and business goals, and compare target metrics to actual results to determine payouts (using step scale models or linear interpolation)

• Quickly assess and validate compensation process with Live Metrics

SuccessFactors Compensation provides intuitive planning and instant insight into key compensation and performance metrics

Brochure

Page 7: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

succession & developmentIdentify and anticipate possible talent gaps and fill them with the right people

Is your top talent ready to step up to the plate? Replacing an executive or key employee can cost a lot of money and time – how can you make sure that the right people are in place to bridge the gap?

SuccessFactors Succession & Development helps you identify, develop, and retain talent at every level of your company, keeping your workforce responsive and flexible:

• Collect valuable information and insights so you know more about your workforce

• Identify current and potential talent gaps and assess the impact on your business

• Close talent gaps with individual development plans that are easy to follow

• Ensure objective, accurate ratings of talent across the organization

The Five key quesTions FoR cReATinG hiGh iMpAcT succession MAnAGeMenT pRoGRAMsReAd The whiTe pApeR >

Feature Snapshot – Quickly Identify and eliminate Talent GapsSuccessFactorsSuccessionandDevelopmenthelpsorganizationsproactivelyplanforchangebyprovidingvisibilityintoexistingtalentpoolsandpotentialtalentgapsandgivesyoutheintuitivetools,reports,andsearchcapabilitiestoidentifyqualitysuccessors.Keycapabilitiesinclude:

• SuccessionOrganizationChart-Adynamic,easytoreadvisualsummaryofexistingandpotentialleadershipgaps.

• TalentSearch-Company-widesuccessorsearchesusingcomprehensivesearchcriteria.

• Performance-PotentialMatrix-Plotsemployeesalonganeasytoreadchartthatclearlyidentifiestopandunderperformers.

• Side-by-SideComparison-Easycandidatecomparisonbydimensionssuchaseducation,experience,andmore.

• EmployeeScorecard-Vitalmetricsforeachemployeeinasinglebaseballcard-likesnapshot.

• InstantNominations-Instantlysearchforsuccessorsandnominatethemonthefly.

• SuccessionLineageChart-Insightintothe“dominoeffect”thatcouldtakeplaceifahigh-levelsuccessionplanisputintoaction.

• CareerDevelopmentPlans-Witharichcompetencylibraryofnearly100competenciesincludingbehavioraldescriptions,managersandemployeecancreateactionableplansthataddresscompetencygapsandcareergoals.

• Calibration-Avisualandhighlyinteractivewaytoidentifytopperformersforsuccessionplansandensureanaccurateratingacrossteams,geographiesandtheentirecompany.

Performance-PotentialMatrix

About SuccessFactors, an SAP companySuccessFactors, an SAP company, is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 15 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 3,500 customers in more than 168 countries using our application suite in 35 languages.

[email protected] | Toll Free: 800 809-9920 | www.successfactors.com

SuccessFactors,anSAPcompany,retainstherighttochangetheServiceandthisbrochureatanytimeinitssolediscretion.Accordingly,eachProductoftheServicemay,subjecttothetermsoftheAgreement,changeindesignand/orfunctionalityovertheapplicablesubscriptionterm.

GaininsightintoyourkeysuccessionactivitieswiththeSuccessionDashboard,andinaclickgetmoredetailedinformationorinitiateimmediateaction.

Page 8: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

learningReduce risk and develop your workforce with learning delivered anytime and anywhere

Are your learning programs delivering measurable business results? Today’s employees need to find answers quickly and easily. Adding social and informal learning to formal, LMS-based learning creates blended solutions that accelerate employee and business performance.

SuccessFactors Learning can transform how your workforce learns by combining formal, informal, social, and extended learning with innovative content management, analytics, and mobile capabilities to:• Manage learning more efficiently by storing all learning

activities in a single location• Improve compliance with automatic tracking and reporting

• Accelerate performance and increase retention with SuccessFactors Jam

• Reduce administrative costs with streamlined process automation

• Enable anywhere, anytime learning via mobile devices

The Roi oF A new leARninG MAnAGeMenT sysTeM: how To consTRucT A successFul business cAseReAd The whiTe pApeR >

icontent Most companies struggle with managing their learning content assets. iContent uniquely provides ‘Content as a Service’ (CaaS) which removes the burden of online content management, reduces costs, increases training efficiency, and greatly improves the user experience. By reducing the overhead and infrastructure administration, organizations realize substantial cost savings and ensure faster, more reliable content delivery. Much more than content hosting, iContent provides bandwidth & delivery (via Akamai), management, security and updates for all of your e-learning. iContent enables you to focus on what matters- the quality and effectiveness of your training.

extended enterpriseToday, you simply can’t afford to allow your customers and partners to be disconnected. Extended Enterprise enables you to cost effectively share your training assets with your entire network-partners, supplies, resellers, customers, contractors, volunteers, or association members to ensure they are always in the loop, productive and happy.

About SuccessFactors, an SAP companySuccessFactors, an SAP company, is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 15 million subscription seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 3,500 customers in more than 168 countries using our application suite in 35 languages.

[email protected] | Toll Free: 800 809-9920 | www.successfactors.com

SuccessFactors, an SAP company, retains the right to change the Service and this brochure at any time in its sole discretion. Accordingly, each Product of the Service may, subject to the terms of the Agreement, change in design and/or functionality over the applicable subscription term.

Page 9: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

icontentYour content, your way: create the eLearning solution that best fits your needs and your budgetAre you focusing on the quality and effectiveness of your training? You can waste a lot of valuable management time on day-to-day issues like storage, maintenance, and assuring delivery instead of adding value to your eLearning.

iContent is a comprehensive Content-as-a-Service (CaaS) solution that centrally hosts, manages, secures, and updates all your eLearning content – whether it’s off-the-shelf or developed in-house. As a result you can:

• Deliver content to internal and external users quickly and effectively• Reduce IT and content administration overhead and cost• Create the eLearning solution that best fits your needs and budget

eliMinATe ‘conTenT chAos’ And AcceleRATe leARninG RoiReAd The whiTe pApeR >

Page 10: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Are you harnessing the power of social business collaboration? Helping your employees to connect and communicate can boost information sharing, improve understanding, and accelerate decision-making.

SAP Jam streamlines key business processes for managers and executives in HR, learning, and knowledge management to:

• Reduce training costs and improve engagement by complementing formal training with collaborative communities

• Accelerate time to contribution for new employees by connecting them with the people and content they need to know

• Create and share goals collectively for faster and better goal alignment and completion

collaboration Bring together people, information, applications, and processes to streamline your talent management

TRy sAp JAM FoR FReesiGn up now >

“about 60% oF our workForce iS eligible to retire in the next Five yearS. SucceSSFactorS JaM will help uS Show

that Municipal governMentS uSe cutting-edge technology – which will give uS an

edge in attracting top talent.”village oF Schaumburg

Page 11: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

Telephone: 800-809-9920E-mail: [email protected]: www.successfactors.com

SucceSSFactorS SucceSS

3,600+ customers

35 languages

20 million+ users

60industries

177 countries

learn more Find out what SuccessFactors’ talent management solutions in the cloud can do for you

Page 12: Attract, develop, and retain a 21st century workforcehosteddocs.ittoolbox.com/AttractDevelopRetain21stCentWorkfoce.pdf · • Engage and capture both internal and external talent

SuccessFactors, An SAP CompanyGlobal HeadquartersOne Tower PlazaSouth San Francisco, 94080 TOLL FREE 800 809 9920PHONE 650 645 2000FAX 650 645 2099EMEA +44 (0) 8450 742990APAC +612 9238 6680