audit your sap implementation

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Organisations buy from SAP to benefit from highly standardised software and best practice business processes but in many cases they fail to audit their systems after go-live to ensure that they are fully compliant with project specifications and produce the expected business benefits in terms of increased user productivity and added business value.

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Page 1: Audit Your SAP Implementation

22.07.2013 Copyright Page 1 of 3

Maximise Your SAP ROI Analyse Optimise Realise

Analyse Optimise Realise

Audit Your SAP Implementation To Maximise ROI

Why Do Organisations Not Achieve Planned SAP ROI And Benefits?

What’s the problem?

Organisations buy from SAP to benefit from highly standardised software and best practice business

processes but in many cases they fail to audit their systems after go-live to ensure that they are fully

compliant with project specifications and produce the expected business benefits in terms of increased

user productivity and added business value.

Senior business and IT executives lack an appropriate methodology and metrics to evaluate and optimise

how effectively their SAP live production systems are supporting their business operations. Major

potential for improved business processes and reduced support and project costs are not recognised or

remain unexploited.

What’s The Cause?

Leading analysts comment that 70 to 80% of SAP Application Lifecycle Management efforts focus on the

design, development, and testing phases of an implementation but post rollout operations, support and

project activities often represent 70 to 80% of lifecycle costs.

As already noted, many organisations do not measure the value derived from their SAP implementations

after they go live. Over time this misalignment of management focus results in sub-optimal business

processes that are not aligned with changing business requirements and unintended or inconsistent user

behaviour.

What are the consequences?

West Trax International has completed over 1,500 analyses of SAP production system KPI’s for more than

100 companies in 13 industries.

Typical issues identified using this benchmarking data include: -

More than 50% of the available and relevant standard SAP code was never used.

30-40% of all programs used during period analysed were custom code.

30-40% of custom code programs in the system were never used.

Unused custom code programs were maintained for months or years.

Missed opportunities to reduce support costs by €200,000 to over €1,000,000 p.a.

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Maximise Your SAP ROI Analyse Optimise Realise

Analyse Optimise Realise

What’s The Solution?

By conducting an independent post roll-out audit of their SAP systems organisations will be able to verify compliance with the project business case and specifications and validate that they are producing the expected business benefits in terms of increased user productivity and added business value. Validation should focus on, “Have we built the right thing?” Issues to consider include optimal support of business processes with available SAP standard functionality, standardisation levels, best practice, productivity, user satisfaction and added value. Verification focus should be on, “have we built it right?” Criteria should include efficiency, support costs, performance, and workload. West Trax provides unique, independent SAP system KPI measurement and benchmarking services that help organisations assure post-implementation conformance with verification and validation goals. A West Trax audit will identify where standard functionality can: -

Be best deployed to reduce costs, improve performance, increase productivity and enhance consistency and quality of usage across the enterprise.

Replace custom code that does not provide significant value added.

Minimise interfaces to non-core processes such as Middleware, Legacy, and 3rd Party programs.

Be optimally applied during projects such as upgrades, consolidation and outsourcing. The West Trax methodology is unique in that it rapidly provides the client with the results of an automated, off-site analysis with minimal workload and disruption. No software is installed; no interviews or user questionnaires are required.

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Maximise Your SAP ROI Analyse Optimise Realise

Analyse Optimise Realise

To find out more about how West Trax can provide senior executives with independent, value adding SAP post roll-out verification and validation assessments please visit www.westtrax.com , email [email protected] or contact David Long on +44 7774 808694.

Maximise Your SAP ROI

Analyse Optimise Realise