august 2015 rentalowner

August 2015

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t h e v o i c e o f t h e r e n t a l h o u s i n g i n d u s t r y

In this issue• Unlawful Detainers• Revenue Management• Multi-Family Fee Survey

Revenue and Expense Management

RentalOwner Magazine®

SD

CAA

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iego, CA 92123

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Products and Services for the Facilities Maintenance Industry

6Preparing for Trial The author covers the most important aspects to prepare for an Unalwful Detainer and notifications required.

10Past Presidents ColumnProvides an outlook into real estate business ownership and the importance of

budgets for the independent owner

14Multi-Family Fee Survey The survey provides general information on San Diego County Housing stock and the different costs for services such as sewer, trash,

and water.

Leasing

Columns3 President’s Message4 Executive Director's Message45 Local Legislative Update48 State Legislative Update

Inside your association24 August/September Calendar26 In-Person Learning 27 Online Learning28 1031 Exchanges/Crime Free Seminar29 Apartment Perspective/Lead RRP Class30 Golf/Mark of Excellence31 Honor Roll / Welcome New Members

C o n t e n t s

Property Managers

Executives

Owners

Article Color Coding:

MaintenanceSuppliers

Cover: Alexmillos | Dreamtimes

RentalOwner Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the San Diego County Apartment Association (SDCAA). The maga-zine is published monthly and is provided to SDCAA members only. The views expressed in these articles are the authors's and do not necessarily represent those of the SDCAA or SDMHC.

All Rights Reserved Materials may not be reproduced or translated without prior written permission by the publisher. For more information on the SDCAA or rental management infor-mation contact the SDCAA at 858.278.8070 or visit www.sdcaa.com

Advertisers These firms are as anxious to please you as you are to patronize them. We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

Our Address5675 Ruffin Road, Suite 310, San Diego, CA 92123SDCAA Office San Diego: 858.278.8070Toll Free: 888.762.7313Fax: 888.871.5229www.sdcaa.com

SDCAA OfficersPresident Robert Nida, Independent Owner

President Elect Jeff Hickox, CPM, RG Investment Real Estate Ser-vices, Inc.

Vice President Lucinda Lilley, CPM, Fjellestad, Barrett & Short

Secretary Carroll Whaler, H. G. Fenton Company Treasurer Scott Cook, CPM, CCAM, Sperry Van Ness/Finest City Commercial

Legislative Steering Committee Chair Christine La Marca, The Kevane Company Inc.

Immediate Past President Stacy Wells, NCP-E, CRM, R & V Management

SDCAA DirectorsCarol Crossman, Independent OwnerChristian Davis, Pinnacle ManagementJack Nooren, NAIJohn Modlin, Independent Owner Nicole Lawhon, For Rent MediaRick Snyder, RA SnyderKristy Blair, Chase Commercial Term LendingTheresa Cordero, Sunrise Management CompanyMark Feinberg, Attorney Matt Giacalone, ENG PropertiesDan Murphy, Lincoln Military HousingKurt Sullivan, Douglas Allred Company

SDCAA Ex-Officio DirectorsLinda Morris, ARM, Cambridge Management Group, Inc.Kendra Morris Bork, Cambridge Management Group, Inc.

Honorary Life MemberG. Wesley Harker

SDCAA RentalOwner Advisory BoardKerry Webster-Humphreys, Humphreys Residential - Vice ChairAna Alarcon Morris, CAM, ARM, Fjellestad, Barrett & Short Pete Ceccherini, RG Investment Real Estate Services, Inc.Kendra Morris Bork, Cambridge Management Group, Inc. Susan Adams, ASAP Drain Guys & Plumbing

Magazine StaffPublisher Alan Pentico, CAE, Executive Director Design & Layout Olivia Galvez, Director of Publications

RentalOwner Magazine

SDCAA StaffAlan Pentico, CAE, Executive [email protected] 858.751.2213

William H. (Bill) Fredericks, [email protected] 858.751.2201

Nancy Robertson, Director of Member Services [email protected] 858.278.8070

Lisa McCollough, Membership Develop-ment and [email protected] 858.751.2208

Molly Kirkland, Director of Public [email protected] 858.751.2200

Olivia Galvez, Director of [email protected] 858.751.2217

Mike Nagy, Public Affairs [email protected] 858.751.2214

Kelly Puppione: Education Manager [email protected] 858.751.2209

Courtney Norton, Events [email protected] 858.751.2219

Clinton Burley, Membership Retention Representative [email protected]

RentalOwner Augsut 2015| 3

2015 has been an incredible year thus far for the rental housing industry, and I hope you’ve been

taking advantage of the benefits and information the SDCAA provides to keep you up to date and to help you plan. In our weekly email “Updates”, there have been many articles and reports highlighting the growth of the rental industry in the past several years, and opinions of industry insiders is that growth will continue for the time being. Renting remains a very popular choice among baby boomers and millennials as some baby boomers downsize from large homes to smaller luxury apartments in well-managed communities and as millennials rent because they reportedly prefer to live in urban, walkable communities close to their jobs and entertainment. Some analysts expect these trends to continue and perhaps dominate the future.

Last June, the SDCAA released its Spring 2015 Vacancy and Rental Rate Survey and it reaffirmed what we already know about the industry. Rents are increasing as vacancies decrease.

With all of this good news, can we sit back and enjoy the fruits of our labor?

Like any brand or product, companies and properties need to develop appeal or your current or prospective residents may move or look elsewhere. Developing a marketing strategy will help you attract and retain your ideal residents. Remember that your strategy not only should focus on attracting new residents, but keeping your most loyal and best residents. If you really want to achieve your goals for 2016, you need to concentrate on creating more information about your properties and making it available to prospective residents by using

newer technologies, and even develop programs that remind existing residents about the desirable features of their homes. This may include reinvesting in your property to create the perception of greater value, increasing amenities available to current residents, and seeing what the competition is doing that you might emulate. In preparing for the short term future you will want to know how new laws and regulations will affect your occupants and your costs. While current market trends project low vacancy rates and higher rental rates, millennials and baby boomers will only pay more in rent if they see increased value to them.

Competition will only increase with time. The San Diego region for the first time since 2008 is on pace to build 10,000 new units; more than half of those units are likely to be multi-family. But, the San Diego region will need to build at least 12,000 new units a year until 2035 to keep up with the demand of increasing population. It would be logical to expect that cities will want to accommodate more multifamily housing. But the regulatory environment will improve slowly, if at all. And that might require a major effort from all of us to educate public decision makers about community needs.

What’s the best way for you to understand the rental housing market? Read your local media about what’s happening in your area. Check SDCAA and NAA publications and websites for the latest information on what the government at every level is doing or proposing to do. Attend SDCAA seminars and classes to expand your knowledge about rental housing issues. Attend the networking opportunities in your area to ask questions of others in the industry and government who will be there. Attend the tradeshows offered by SDCAA and others to learn about the new products and services available to you. Listen to your occupants and prospective applicants about what they are experiencing with their homes and in their search for homes. A well-informed owner or manager will be prepared for the future.

Bob Nida

Robert Nida, Independent Owner

2 0 1 5 S D C A A P r e s i d e n t

4 | RentalOwner August 2015

It is important for the SDCAA to provide its members the most relevant and most recent information on the rental housing industry. In the past few months, our articles addressed the importance of beginning your budgeting process early for 2016, the new state rules for employees working

outdoors in high temperatures, emergency preparedness, and California’s new paid sick leave law. In June, we published the Spring 2015 Vacancy and Rental Rate Survey providing the most recent data on rental and vacancy rates around the San Diego Region. Over the next few months, our articles will focus on new rules taking effect in 2016 regarding electricity rates, water usage rates, plumbing retrofit requirements, smoke detectors and carbon monoxide detectors, among many other relevant topics.

Continuing our commitment to provide you the latest information to help you with your bottom line, this month we published the 2015 Multifamily Fee Survey to provide you latest data on water, sewer, and trash rates, and other fees affecting multifamily housing in the San Diego Region. We hope the data will help members to be aware of the new and pending fees changes. As expected, the most significant fee changes for some local cities will concern water rates. We hope, if you haven't started already, that you are practicing water conservation and sharing the information with your residents.

Other articles include the Past President’s column on revenue and Customer Relationship Management (CRM) on page 10. Please read our local legislative and state updates on page 45 and Page 48.

We hope you had the opportunity to attend our Reverse Trade Show on July 21, we had 20 property management company exhibitors, and 90+ supplier companies attend the event. We hope you will attend our 1031 Exchange & Life of Tenancy on August 19, and the North County Luncheon on Crime-Free Multi-Housing on August 25. The SDCAA’s 29th Annual Charity Golf Tournament happening on September 24 is not too far away. And, before you know it, the Mark of Excellence Awards on November 20 will be here. We hope to see you and your associates at both of these great events.

Please contact us or visit our website if you need assistance.

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It’s an otherwise lovely day, but your tenant has responded to your Unlawful Detainer

with an answer and you need to prepare for trial. These are the immediate need-to-know items: the date and time of trial, location of the court and parking, in which department is the trial being held and the name of the attorney with whom you will be meeting. These are the basics, but far more important is the testimony and evidence that you will bring with you.

The testimony and evidence to support your complaint (lawsuit) at trial is dependent upon the witness appearing. Often the plaintiff (landlord) believes that it is the attorney who will do the talking. Unfortunately, the only times that it is permissible for an attorney to testify is on television and in the movies. The attorney will guide you, but facts concerning the tenancy and the books and records, which

accompany it, are not knowledge possessed by the attorney.

Preparing for TrialMuch of the preparation for trial---or lack thereof---began when the landlord was initially renting the property. The application to rent will supply information of value when collecting the judgment. Social Security numbers, places of work and bank accounts should all be collected prior to any rental or lease agreement. They are necessary to determine the financial qualification of the tenant and are of even greater importance when enforcing a judgment. The landlord should have conducted a “walk-thru” before giving keys to any tenant. This is a check off sheet which goes through the amenities, appliances, and conditions of the rental; so the tenant cannot later claim that the premises were not habitable and that they have the legal right to withhold rent. The “walk-thru” should be signed

and dated by both the lessor and lessee. Always bring the “walk-thru” to court.

The lease or month-to-month agreement needs to be brought to court, along with any notices of change which were made during the course of the tenancy. These changes might include increase or decrease in rent or changing the date on which rent is due. The agreement and addendums may already be in the possession of the attorney, but as most are copies, it is always wise to bring originals. Communications made during the course of the tenancy are also important. All evidence of work completed and work requested are important. And, as most evictions are based upon non-payment of rent, it is extremely important to have an accurate accounting which can easily be understood by the judge. If you have been allowing tenants to deposit directly into a bank account, they may have a better accounting than

Preparing for TrialBy Leslie Born, Attorney

A Framework for Success Article

RentalOwner August 2015 | 7

you. This is never good. Please remember that judges are NOT accountants and a ledger must be simple to read. Many a case has been lost due to sloppy accounting records.

The attorney does not keep your records and cannot save you if your ledger tells a story which is different from the demand made in your 3 day notice.

NoticingWith regard to the notice… Any adult can serve the notice. A process server is preferable, but not necessary. Just remember that whoever does it must be available for court. Do not let Uncle Jerry, visiting from Tennessee do it, unless Uncle Jerry is ready to be back in California and available for trial. Not all notices served are disputed, but many are and then the server must come to court. The landlord or manager who expects to be the witness at the trial is usually the best person to serve the notice.

Pay attention to the “answer” filed by the tenant/defendant. The answer is the tenant’s response to your lawsuit and it outlines the defenses that the tenant will raise at trial. If the tenant claims lack of repairs, then it is your work orders, invoices, and repair records which will be the most important. Alternatively, if the tenant says an amount demanded is inaccurate, then it will be your accounting which will be called into the court’s spotlight. Sometimes it is both. Additional defenses

include retaliation, refusal to accept rent (my personal favorite), violation of rent control, and can go as far as any imagination will permit. The filed answer is your guide for preparation and needs to be considered seriously. It is also noteworthy that the tenant is bound by the parameters of the

answer and cannot raise issues at trial which were not first outlined in the answer.

WitnessesA few words about the proper witness at trial. The proper witness--- and usually there will only be one witness--- is the

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person most familiar with the tenancy. This may be an owner, but if the property is managed, it is usually the management company who has the necessary repair records and accounting needed for trial. The manager is usually the one who has had the daily interaction with the tenant as well. The named plaintiff must be the owner, but do not travel across country for an unlawful

detainer trial if someone else has been collecting rents and maintaining your property. Not only is the trip expensive, but the testimony of an absentee owner has no value. The trial court requires the best witness. This is the one who can explain the accounting and refute any affirmative defenses raised in the tenant’s answer.

The Superior Court of the State of California conducts its business in English. Your unlawful detainer takes place in the civil section of the court.

The criminal courts must provide an interpreter, but the civil courts are not required to do so. If you have any doubt about your competency in the English language, you must bring your own interpreter. Even if your attorney speaks your language, they cannot translate for you at court. (Counsel would then be asking and answering his/her own questions.) Often plaintiffs overestimate their proficiency in English and a courtroom is NOT the place for that type of overconfidence. Even native English speakers can have difficulty understanding courtroom proceedings, so if you are not fluent in English, bring a translator.

Your attire demonstrates your respect for the court. Do not wear shorts or tank tops. You need not be formal but smart casual attire is best. The impression that you make upon the court can and does potentially influence the outcome of your case. Dressing appropriately adds to the integrity of your case.

Set aside a generous block of time for your trial. If your trial is in the morning, leave the entire morning open. An afternoon trial may last the entire afternoon. Unlawful Detainer trials are scheduled in multiples and the order in which they proceed is not predictable. The times for each can vary as well. Do not put your attorney in the position of having to rush you through your trial. Do not appear

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for an 8:30 matter, informing your counsel that you have a 9:30 dentist appointment. Be relaxed. The lengthy trial heard before yours could be the one that teaches you the flaws in your own case. Take a deep breath. Justice will proceed at its own pace.

Preparation for your unlawful detainer trial is very important. These cases are simple and straightforward and so is the preparation for them. Your case should be submitted to the court in an organized fashion that clearly states your cause of action and negates any defenses raised by the defendant. And finally, do not underestimate the value of a good night’s sleep.

About the author: Ms. Born is another managing attorney for the firm. She attended school

at University of Riverside and received her Juris Doctor from California Southern Law School. Ms. Born was admitted to the California State Bar in 1998 and is licensed to practice before

all state and federal courts in California. The views and opinions expressed in this article and do not necessarily reflect the official policy or position of the SDCAA. For more information about the eviction process conrtact your attorney.

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Past President's Column

As promised in July’s column the discussion in August revolves

around Revenue and Customer Relationship Management (CRM) specifically for Independent Rental Owners. In other words, how do you increase your cash flow and how it will affect your property value!? Why? If you are going to ‘Up Your Game’ in the areas of leasing and renewals everyone on your operating team needs to be on the same page. Based upon recent local surveys each of your rents is likely $200-$350 below market. Though I report ‘market rent’ many of you are more concerned about another vacancy and the ‘cost to market-ready’ the rental. Looking forward, I would factor in that during the 4th quarter rents will likely be re-priced by the market again. I realize that there are new apartment communities in the construction pipeline but it needs to be understood that these new lease-ups will lean toward the upper-end sub-markets producing initial sticker-shock and then increased rent acceptance and raised consumer expectations. I have watched this phenomenon play out in other ‘unaffordable markets’. Though I would never suggest to readers what rate to charge I will ask, “What is your business plan for the future and how will you communicate that plan?”

I can show plenty of evidence from companies across many industries to support the idea that trust is the catalyst for both customer and employee satisfaction. Effective communication that is direct and transparent (delivered to the customer it is called marketing; delivered internally it is called

By Neil Fjellestad, President, Fjellestad Properties, Inc.


education) can be an essential tool in building and maintaining trust. Additionally, our own management experience supports this theory. We are now in our 5th decade of developing and operating real estate businesses. We incorporate more business management, real estate economics and financial analytics into the training of our clients’ onsite teams across the country to create a consistent approach to revenue while communicating realistic expectations.

Are you practicing sound Revenue Management? Realistically it governs everything important to operating the property; ability to rent vacancies, meet leasing goals, renew leases, to have funds available for future common area budgets, to stay on schedule for capital improvements, or to add staff. I’m still surprised when we see experience on the expense side of the budget but inability to create clear revenue management objectives. Everyone on the team must understand just how important every lease at market pricing is to the rental operation, property value and ownership investment returns.

As an example, when we show leasing specialists and maintenance technicians the details of understanding the cost and effect of a vacancy including lost rent, physical preparation of market-ready rental, marketing requirements, leasing and inadvertent lost team time to accomplish alternative assignments -- the team took more interest in controlling results. They also gained insight into how to improve

communication between leasing and maintenance. Then we walked them through the impact on Net Operating Income (NOI) as well as the relationship between NOI and real estate value. Finally, we helped them understand real estate investment expectations. Overall, there was a substantial awakening to the realities of the business they are in and the ‘why’ of their respective assignments. Suddenly, they knew that their operational routines matter to this business. They saw ‘behind the curtain’ and it changed their performance from that point forward because it became a ‘tether’ for all our subsequent coaching. The results are remarkable.

Properly pricing each of your rental units is a necessary ongoing process to stay competitive in the market at all times. In addition, every living space should be individually priced: according to location within surrounding neighborhood and including onsite (community/floor level and adjacency); floorplan (size/

design/features); availability and uniqueness (one-of-a-kind/view). For example, during an assignment to strategize the initial lease-up of a brand new 40-story apartment building being marketed as the “tallest residential building in New Jersey” at that time, the rent roll was aggressive and there was going to be substantial consumer sticker-shock. The lender was already pushing back on the extent of concessions currently discussed. We asked and received permission to individually price the 415 apartment homes as long as our total equaled or exceeded their total. We met the pricing concerns, created unique leasing presentation and closing capabilities, and produced an occupied property on schedule.During the last decade many revenue optimization tools have been introduced to help management professionals review, revise and re-price individual rental units (even on daily basis) whether single detached houses, townhomes, individual condos or apartment homes.

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There are also ‘leasing matrix’ techniques utilized by rental operators to efficiently match lease expirations throughout a portfolio of rentals to periods of optimum ‘leasing traffic’. These techniques afford adequate traffic to address potential rent loss from available vacancies without overtaxing the leasing and maintenance team. Timely utilization of dependable vendors during these high volume intervals pose an additional need to develop and adhere to a ‘leasing matrix’. A new lease-up or a major ‘repositioning’ of property utilizes other techniques such a ‘target list’ to accomplish the same goals of maximizing work flow and market pricing. If short-term rental is allowed or other exceptions to the ‘leasing matrix’ are allowed it should only be at substantial ‘pricing premium’ to compensate for uncovered rent loss.

The last major component of Revenue Management is your renewal program. I’ll leave the details of optimizing your renewal practices to a subsequent column. Suffice it to say that renewal programs must be planned with buy-in from the entire operating team (both onsite and off-site). The renewal plan incorporates intelligence from residents’ files, an invitation to renew followed by an individual appointment with a prepared and practiced leasing presentation. Renewals especially when a major re-pricing to market is underway are tough. Renewals are not for sissies but essential to optimizing NOI. In my experience a portfolio can enjoy a 4-5% bump to NOI for every 1% improvement to the ‘renewal rate’.

You cannot increase NOI or customer satisfaction by keeping rents below market. There is plenty of evidence showing that this practice is actually linked to other practices and/or outcomes that begin a physical deterioration and financial de-evaluation of property value. In addition, there are unwanted increases to liability due to postponed and/or unreported deferred maintenance. The biggest problem seems to be the increased difficulty of rectifying this situation the longer it is allowed to continue. Literally, I have seen owners choose to sell rather than engage necessary management expertise to ‘reposition the operations’.

Revenue management is critical to ‘repositioning the physical condition’ as well. Our “rental stock” is getting older. This fact must be addressed. The timing should be planned rather than forced by renters demanding value from their “rent dollar.” Done strategically, revenue management combined with “capital re-investment” will maintain competitive operations and capture, over the next 5 years, what might be the biggest property value gain in memory.

Now I realize that many Independent Rental Owners have suffered during the great recession and there are still market complications from that time. However, I need to emphasize that our region is in the initial stage of a completely different economic condition. As a keynote speaker on “The State of the Industry in San Diego” panel at this year’s SDCAA EXPO I attempted to address what I see as “connecting the regional

economic data to the next 5 years of independent rental ownership in this region.” I’ll discuss more on this in the next column along with the importance of ‘re-investing in your property’; ‘how-to’ methods and pitfalls.

About the author: Neil has enjoyed a diverse entrepreneurial career; starting, growing and sustaining more than a dozen profitable real estate-related businesses. His ventures and industry assignments have taken him all over the United States. A valued advisor to companies and non-profit organizations for his demonstrated abilities in strategic planning, performance management and leadership development he has also earned a national reputation as an insightful coach and author. As an educator he respectfully challenges his students, advocates change and instills excellence. He does the same in his real-life executive management of people and property.


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Multifamily Fee Survey2015

The following pages are left blank intentionally, these contain the Mulitfamily fee survey forr 2015.

To access the survey:

Member: Login to your SDCAA account at www.sdcaa.com

Non-Members: Join today to access the survey. You can join online or contact the SDCAA at 858.278.8070

or you may purchase the survey by clicking on the following link:

http://www.sdcaa.com/uploads/3/8/5/1/38511575/surveyorderform-all.pdf


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c a l e n d a r

August3-14Mark of Excellence InterviewsIf you are interviewing, please refer to your specific time for your interview.

191031 Exchange9AM-11AM

245North County Luncheon12PM-1:30PM

September17The Apartment Perspective 20167:30AM-10AM

23RRP Certification Course8AM-5:00PM

Events & Education

register online at www.sdcaa.com

calendarAll education classes are held at the SDCAA office, unless otherwise noted.

SDCAA North County Membership Luncheons are located at St. Mark Golf Club.

Classes, dates and times are subject to change. Please visit www.sdcaa.com for the latest offerings.

Office ClosedSeptember 7

for Labor Day


July1Executive Supplier Council Committee9:00AM-10:30AM

2Mark of Excellence Committee9:00AM-10:30AM

8Editorial Advisory Board9:00AM-10:00AM

10Membership Committee9:00AM-10:30AM

16Golf Committee8:30AM-10:00AM

21Education Committee8:30AM-10:00AM

August5Executive Supplier Council Committee9:00AM-10:30AM

12Editorial Advisory Board9:00AM-10:00AM

14Membership Committee9:00AM-10:30AM

18Education Committee8:30AM-10:00AM

c a l e n d a r

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Committee Meetings

get involved, join a committee!

SDCAA's committees help plan most of the programs and ac-tivities hosted each year, by the SDCAA.

These committees have always been a place for innovative ideas, energy and flexibility that help the industry move forward.

Your skills, interests, talents and contacts have helped make this association and industry strong.

Please help us move forward. Join a committee today!

For more information on the different committees, visit www.sdcaa.com or contact the SDCAA at [email protected] or call 858.278.8070


August

1031 ExchangeDate: August 19Time: 9:00am – 11:00amLocation: SDCAA Offices

Don’t miss out!Like-kind exchanges benefit millions of Americans, investors and businesses every year. They encourage business to expand and help keep dollars moving in the U.S. economy. In addition to providing the basic rules of IRC Section 1031, this class provides a basic understanding of the Reverse and Improvement exchange process. We will also discuss the role of the Qualified Intermediary and investor motivations for a 1031 exchange. This class will also highlight strategies involving the section 121 Primary Residence rules used in combination with a 1031 exchange.

North County LuncheonDate: August 25Time: 12:00pm – 1:30pmLocation: St. Mark's Golf Course

Partner up with your local law enforcement to discuss Crime Free Multi-Housing. Find out how you can help build safer communities and empower citizens through crime prevention education. When crime is decreased, everyone benefits. Gain the peace of mind that comes from spending more time on routine management and less time on crisis control. Do not miss this opportunity!

September

Apartment Perspective 2016Date: September 17, 2015Time: 7:30am – 10:00amLocation: Doubletree Hotel Mission ValleyThe aparatment perspective will provide key insights as they discuss the realities of today's multifamily

market and 2016 trends.

RRP Full Certification Course (Renovate, Repair and Painting)Date: September 23, 2015Time: 8:00am – 5:00pmLocation: SDCAA Seminar RoomBecome Lead-Safe Certified!

Federal law requires that anyone performing renovation, repair and painting projects, this includes in-house maintenance staff and outside contractors, on structures built before 1978 be certified and follow specific work practices to prevent lead contamination.

Individuals and firms that are not certified could face fines of up to $37,500 per day. Don’t put your investment or your resident’s health at risk.

In-Person LearningWhy take risks, learn the rules...get educated!

Register: Online at www.sdcaa.com

Seminar Locations:

Central San Diego St Mark Golf ClubSDCAA Seminar Room 1025 La Bonita Dr. 5675 Ruffin Road, Suite 310 San Marcos, CA 92078San Diego, CA 92123 or unless otherwise noted on event flyer.

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Professional Certifications and Designations

Take your career to the next level with the National Apartment Association Education Institute (NAAEI) Professional Certifications and/or Designations.

These Programs are available online at www.sdcaa.

Online LearningOnline ClassesSeminars

Here is one of the available seminars:

ONLINE: A Property Manager's Disaster Guide

Natural catastrophes and man-made disasters caused a worldwide economic loss of $218 billion in 2010. With so much of your property assets at stake, understanding and conveying your disaster plan is vital in being a successful apartment manager. Gary A. Pudles, President and CEO of AnswerNet, will navigate you through the development of a successful property disaster plan. This webinar will include the best processes to identifying risks and hazards, constructing and implementing a plan, how to effectively communicate that plan to your tenants and stakeholders.

Cost: $719Register at naahq.org

Have your login information ready.Forgot your login? Contact NAA Monday through Friday between 8am and 5pm

Get up-to-date information through the conve-nience of learning on the Internet while provid-ing the opportunity and benefits of peer-to-peer interaction through the Webinar Wednesday series or the NAAEI webinars.

August• August 5 – How to Handle The Head

Scratching Parts of Fair Housing

September• Sept. 2, 2015 - Why People Think Your Service Stinks and How To Change It! • Sept. 16, 2015 - Merchandising 101 -

Creating Spaces that Encourage Buying

Webinars

Take online courses or recorded webinars 24 hours a day. Over 80 courses are available in English and Spanish. View the brochure at www.sdcaa.com.

More information on cost and registration is available on www.sdcaa.com

Vist www.sdcaa.com

• Post a job online • View resumes

online

Postings at no cost to members


The San Diego County Apartment Association,The Rental Housing Coalitions of South Riverside County and Desert Cities

and

Present the 29th Annual Charity Golf Classic

22nd Annual Mark of Excellence Awards Ceremony November 20, 2015

Venue

Hilton San Diego Bayfront, 1 Park Boulevard, San Diego, CA 92101

Attire

Business/Cocktail

Schedule 4:30pm Registration and Reception

5:30pm Dinner 7pm – 9:30pm Ceremony

Tickets and Sponsorship Opportunities

www.sdcaa.com

More information 858-751-2219 or [email protected]

Title Sponsor

SDCAACHARITY

DATEThursday, September 24, 2015

VENUECoronado Municipal Golf Course200 Visalia Row, Coronado CA 92118

TIMELINE10:30 a.m. Check in, Putting Contest, Driving Range and Lunch12:00 p.m. Shotgun Start6:00 p.m. Tournament Play Ends6:15 p.m. Reception and Dinner

COST(Includes green fees, cart, lunch, dinner & sponsor gift)FOURSOME $899 Members/$949 Non-MembersINDIVIDUALS$250 Members/$280 Non-MembersAdditional Meals LunchGolf Committee Members: $15Additional Sponsors: $20DinnerGolf Committee Members: $38Additional Sponsor: $45

REGISTER TODAY!

Only available online at www.sdcaa.com under the “Events” tab!

QUESTIONS?

Call 858-751-2219 or Email: [email protected]

22nd Annual Mark of Excellence Awards CermonyNovember 20, 2015

VenueHilton San Diego Bayfront, 1 Park Boulevard, San Diego, CA 92101

AttireBusiness/Cocktail

Schedule4:30pm Registration and Reception5:30pm Dinner7pm – 9:30pm Ceremony

Tickets and Sponsorship Opportunities www.sdcaa.com

More information858-751-2219 or [email protected]


OwnersIrene CanonCarolyn conforthRichard Siegal

Property ManagersAscent Real Estate

SuppliersWebpassTransUnionBest Rate RepairMinol USAParcel PendingRainmakerGreenBag RecyclingKM Insurance Services, Inc

CoreLogic SafeRentSmart HousingABC Supply CompanyCasa CabinetsCascade WindowsPro Touch Repair & Remodeling

Honor RollCelebrating 10+ years of membership in SDCAA anniversary month

Members

S D C A A m e m b e r s

Edwin Freno 1967Clark Commercial Investments 1968Dean and Janice Spooner 1968Griswold Real Estate Mgmt., Inc. 1968J. C. Jensen 1971John Souza 1972Ann Machado 1973Barbara Strong 1973Leon Edmonds 1973Ocean Realty 1975Team Bourda Incorporated 1975William Hilsdorf 1975Donald & Adla Tessier 1976Nick Frank 1976Ruben Ascanio 1976Bonnell Goycochea 1977Gerald and Judy Schultheis 1978Hoppe Casa Del Sol, LLC 1978Larry M. Kelly 1978Seapoint Properties, Inc. 1978Thomas Lowe 1979HLG Management dba Hillcrest Apartments 1980William Cox 1980William Hagerty 1982Marsha Reece 1983

Celeste Taylor 1984Apartment Guide 1986Joanne Freitas 1987Kevin Dean 1987Mike D'Angelico, Owner 1987David Anderson 1988James and Nancy Essery 1988Henry Cagle 1989Debbie Postlethwaite 1990Jon Stamatopoulos 1990Margaret Arbaugh 1992Jeff Herriman 1992Louisa Golden 1993Hector Lopez 1993Sycamore Properties 1993Daniel Stoll 1993Duane Lucca 1993Alpha One Properties - C/O A & P Realty 1993William Hancock 1993Harprop, Inc. 1994Richard Lesser and Don Taylor 1994Small Properties, LLC 1994Finch Management Corporation 1994Doris Erenea 1995MCM Enterprises 1995Rutledge Rentals 1996Eva and Shauna Aiken 1996Thatcher Properties, Inc. 1996Joanne Mangiameli 1997Investors Property Management Group 1997Life Deck/Pacific Pebbles 1997Jeff and Barbara Sikking 1997L & M Development Corp. 1997Robson Associates 1997Oakwood Worldwide 1998

Philip and Joanna Pieper 1998Donald J. Williams 1998Earnel and June Durden 1999Ernest Bellantoni 1999John T. McCartney 1999Dorman Family Partnership 2000Gary Graham 2000Roger Brown 2000Stephanie Barrack, Owner 2000The Helm Management 2000Villages of Monterey| Prime Administration LLC 2000Tellervo Luostarinen 2000Lincoln Military Housing 2000Rasor Properties 2000Delevan Lisk 2000Joseph Benedict 2001Canyon Rim| Fairfield Residential 2001Ruth Cigledy 2001Vista Del Mar Investments| Oceanview Terrace Apts. 2001Sharon L. Hurt 2001America's Finest Carpet Company 2002South Bay Community Services 2002Bankhead Management Inc. 2002Robert & Ann Blakemore 2002Ray & Susie Mathews 2002Phil Kasavage 2002Arnold Baynard 2002Marlyn McDonald 2003First Moon LLC 2004Jess and Mercy Wilson 2004Glenn Hom and Rosemarie Lim 2005Mike Urbano 2005Arturo Hoffman 2005Fred Schreiber, Owner 2005


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The journey starts in the highest capital city in the world, Quito, Ecuador. Perched 9,350 ft. at the base of the Andes, this is the perfect place for exploration into the surrounding highlands of the Imbabura province with its stunning lakes and outstanding beauty. We’ll also explore the Antisana Volcano

area before we descend into the Pastaza river canyon with its abundance of waterfalls.

Cuenca-Unesco Heritage SiteWe’ll discover the incredible UNESCO World Heritage town of Cuenca, which stuns travelers with its beautiful 500-year-old architecture. We’ll live the history at Ingapirca Fortress, the most important Inca ruins in Ecuador and travel to the coast to experience the bustling city of Guayaquil. Spending multiple nights in most locations, our home will often be thematic and beautiful hacienda-style hotels. When it could not get any better, a quick flight from Guayaquil finds us in the Galapagos Islands.

Touring the IslandsThere, on the coast of the Galapagos Island of San Cristobal, is the 191-foot yacht, Evolution. Its gleaming decks and vintage lines announce its position as one of the top yachts in the Galapagos with one of the most experienced ©

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Galapagos & EcuadorMake your holiday's a life changing experience. Join fellow rental owners and managers on a trip of a lifetime.

Tour dates: March 5-20, 2016

An SDCAA Partner Program

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expedition companies in the region, celebrating 29 years. With top-level naturalist guides, we’ll visit the islands of South Plaza, Mosquera, Santiago, Genovesa, North Seymore, Sante Fe, Floreana, Santa Cruz and Baltra. As a full sea-going yacht, we’ll reach the outer islands that the

smaller catamarans and day boats can’t visit.

In March, the water is the calmest of the year and also the warmest (72 degrees), ideal for snorkeling and kayaking, all which is included. Between wonderful meals including alfresco dining and relaxing sundowners on the intimate back deck, we’ll have a packed schedule of expedition experiences, such as Zodiac boat landings with our naturalists. The yacht moves twice a day, maximizing the islands visited and animal encounters. Don’t wait if you wish to join us for this once-in-a-lifetime tour.

For more information on this very inclusive adventure, Visit StewartTours.com or Call 1.866.944.3036.

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A must for all owners and managers of rental property! Whether you own one unit or manage 10,000 units with RentalOwner Magazine, you will find the resourcesyou need to reduce expenses, increase traffic to your rental property and make better informed decisions regarding your rental investment.

With RentalOwner you get the latest news and trends that are critical to managing your rental property(ies).

Each issue of RentalOwner includes:

Local, state and National Updates

Legal Question and Answer Column

Industry Insights and Management Advice

Cost Saving Tips

Information on Industry Classes, Seminars and Events

Twice Yearly Vacancy & Rental Rate Survey (Fall & Spring)

SDCAA Member: Yes NoIf yes member number: ___________________SDCAA will verify membership

Subscribe Today! RentalOwner Magazine

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RentalOwner Magazine®Make informed decisions about your rental property

2015

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Legislative• San Diego City Council considers Ordinance regading Zero Waste• State Utilities Commission approves controversial electricity rate plan• Chula Vista approves Council Districts

UpdateLocal

San Diego City Council considers Ordinance regarding Zero WasteOn July 13, the San Diego City Council unanimously approved a conceptual strategy on how the city will divert virtually all of its waste from the city’s landfill by 2040 – known as its Zero Waste policy. While city already currently diverts two-thirds of its waste, the new strategy hopes to divert up to 75 percent of the city’s solid waste by 2020, 90 percent by 2035, and eventually reach 100 percent diversion by 2040.

The strategies adopted by the City Council include the repeal of the People’s Ordinance and require that all residences in the city to pay for trash service. Require waste haulers to provide bins used for recyclables and green waste to more of its customers, and require waste haulers and the city’s recycling facilities to increase their recycle rate from 26 percent to 50 percent by 2020.

According the Independent Budget Analyst

Office, the policy will cost an estimated $8 million to the city, but the city can cover the cost if the city council adopts the funding recommendations proposed by the City’s Environmental Services Department. Although the policy has been approved, the City Council and Mayor will still need to approve each strategy individually. SDCAA will be analyzing the proposals as they come forward.

State Utilities Commission approves controversial electricity rate planThe California Public Utilities Commission (CPUC) approved a phased, multi-year electricity rate plan in July. The multi-year plan will take effect beginning in 2016 with new regulations taking effect each following year until it is fully implemented in 2019.

The CPUC’s plan will eventually create a two-tier rate pricing system for all customers with a radically new “time-of-use” rate structure going


into effect beginning in 2019. Over the next several years, the present rate system of 4 tiers will reduce to 2 tiers. The pricing in both tiers will be based on new formulas so there is less price disparity. In 2019, all customers will be enrolled into the time-of-use rate structure, but the two-tier structure will still be available.

Residential customers deemed heavy users will pay higher utilities rates compared to those

who use less electricity. But, consumer groups complain that heavy users will pay less comparatively under the new plan than under the present rate structure. Meanwhile, customers that use less energy under the present plan will pay more for electricity in the new plan.

Low and moderate energy users, and subsidized low-income customers will see higher utility rates under the plan. In addition,

minimum bill charges will increase to $10 a month from $5, and subsidized customers will pay the $5 minimum charge under the new plan. All customers still will be responsible for paying the minimum charge even if their electricity usage drops to zero. Many subsidized low-income customers will see their discount rate reduced from 35 percent to 30 percent.

The utilities argued that the present rate system was unsustainable because it provided too many protections to customers that used less energy while imposing expensive rates on the small minority of heavy users. The utilities contended that the majority of customers that used less electricity were paying less than what it cost the utilities to maintain, operate, and update the state’s energy grid. The utilities asked the commission to support a new rate structure where consumers would pay more for fixed costs. The CPUC opted for the minimum charge rather than impose fixed cost charges for now; however, the plan still gives the commission the option to adopt fixed costs in the future.

The commission will soon vote on new tariffs and credits for solar systems. Solar customers and companies that install photovoltaic systems argue the new plan will discourage new customers from getting solar systems and discourages energy conservation.

As mentioned earlier, the commission adopted the implementation of a new “time-of-use” rate plan that start on

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January 1, 2019. All customers will be automatically enrolled in the "time-of-use" plan. How much customers pay for energy will depend on when during the day or night they use energy. The plan is intended to get customers to use less electricity during peak times when demand for energy is at its highest so the state can rely less on expensive fossil fuel powered “peaker” plants. Supporters say time of use will encourage people to use less energy while opponents who live in colder or hotter climates will have no choice but to pay more for energy to stay cool or warm. However, customers may opt out of the time-of-use plan to go back to the two-tier plan. The RHC will continue to track and provide you updates as new regulations emerge.

Chula Vista approves Council DistrictsIn a major shift how the City of Chula Vista elects Councilmembers, the City Council voted 4-0 to establish four specific council districts on July 14. Each district will cover a geographic location representing approximately 60,000 residents, and beginning in 2016 each councilmember will represent their district like the City of San Diego and Escondido.

The boundaries of each district were created to keep populations relatively even, kept continuous, and keep communities whole. District 1 will represent the northeastern part of the city, which include the neighborhoods of East Lake, Otay Lakes, and Terra Nova. District 2 represents the northwest section which include the areas of Downtown Chula Vista, North of L Street, and south of State Route 54. District 3, the largest district in terms of geographical size, will cover the southwest neighborhoods along East H Street, south of Telegraph Canyon Road, and east of I-805. District 4 covers the southeast portion of the city representing areas west of I-805, North of Main Street, and the neighborhoods by the Otay Valley Regional Park.

In 2012, city residents approved Proposition B requiring that city council members reside in the districts they represent. Previously, councilmembers were elected by all residents and represented the entire city. The city held 10 workshops and received comments from residents. Elections for Districts 3 and 4 will begin June 2016, elections for Districts 3 and 4 will start in June 2018.

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The Legislature is winding down to the summer break (July 17 – August 17),

which means we are once again up against committee deadlines. The policy committees are required to meet and have their bills heard by July 17th. As that date approaches, legislators are hurrying to get bills amended. This escalated effort also involves many of the key bills on which SDCAA is actively involved. Alan, Molly, SDCAA committee members and our lobbying team continue to closely review the flurry of amendments flying back and forth. The Legislature will be out for a month, and SDCAA will use that time to assess and strategize on the bills that have survived in varying forms.

Part of the process includes bills being gutted and amended. This means the content of one bill is completely stripped out and amended with language unrelated to its original content. For example, a gut-and-amend that significantly impacts SDCAA members is AB 723 (Rendon).

The bill recasts underlying law – SB 407 (Padilla-2009) – and turn what was a cooperative agreement into a matter that promotes confrontation and

possible legal disputes.

In 2009, SB 407 was passed and signed into law. The law is simple: owners of single-family housing must install water-saving fixtures throughout their properties by January 1, 2017. Owners of multifamily housing have until January 1, 2019, to do likewise. Cognizant of the difficulties inherent with meeting the requirements of SB 407, single-family owners were given 8-years to comply and multifamily owners were given 10-years.

AB 723 implies that owners are

not complying with the law as “quickly” as the sponsors may like; a law that does not take effect until 2019. If that is the motivation for the bill, where is the evidence? Our opposition is premised on this particular legislation being a solution in search of a problem.

The bill proposes new “disclosure” requirements on property owners – forcing them to throw out their leases and remake them with a disclosure that states, “I will install new showerheads by January 1, 2019.” The purpose of this caveat is lost on us. Common sense and appropriate business

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practices beg the question; “Why would a property owner change all their leases to mention a law that does not take effect until 2019?” Also, with no advance notice or discussion, the author of AB 723 is considering amendments to establish an AB 407 enforcement regime squarely aimed at penalizing rental property owners – including unilateral rent reductions and new lawsuits – turning the original, negotiated law into an us vs. them policy.

Thousands of state laws are on the books that compel millions of California citizens and business owners to follow their provisions. The presumption of AB 723, however, is that owners and property managers do not understand the laws andwill not comply with the law. This heavy-handed legislation does not take into account local ordinances requiring retrofitting under certain circumstances. AB 723 also suggests property owners aren’t motivated to meet or aren’t already meeting the objectives of the law. The bill is being promulgated with a disregard for facts and collaborative discussion. Oddly, the bill’s content suggests that the author believes the laws of California require secondary laws to simply re-state the purpose of the original laws.

We don’t want to keep kicking the same horse, but AB 723 undermines an agreement reached in good faith over five years ago. For those reasons, SDCAA is opposing the bill and has notified San Diego legislators of their position.

We have also been working on

amendments to other bills of importance to SDCAA. They include:

SB 328 (Hueso) – Pesticide application by landlord: The bill requires a landlord or a landlord's agent to provide a tenant, and any tenant of adjacent units, with advance written notice of the use of

pesticides at a dwelling unit if the landlord or authorized agent applies any pesticide without a licensed structural pest control operator. We had significant concerns regarding the bill. It overcomplicated a process that did not need to be complicated. However, we have been working with Senator Hueso’s office and, as of this writing, are close to amending the bill to make it


workable for all parties concerned.

SB 551 (Nazarian) – Bedbugs: SDCAA has an oppose unless amended position. This is another bill we have been working on and are close to resolving our issues. We have one last amendment in which we are seeking to eliminate the requirement to purchase a bedbug management plan from a PCO if we already have one. After extensive talks with the sponsor’s, we have shared language with them to address our concerns. In the end, I believe our last remaining concern will be addressed.

SB 655 (Mitchell) – Mold: SDCAA is opposed to SB 655 and we have been seeking amendments to address our concerns. SDCAA supports proven and scientifically sound approaches to help ensure safe housing while encouraging property owners, managers and occupants to follow best practices for controlling excess moisture and mold in buildings. However, SB 655 went overboard in its application. As a practical matter, the author has been working on amendments with us and other opponents of the bill and as they began to sign-off on amendments it has become more difficult to stop the bill from

moving forward. To that end, SDCAA has been engaging the author’s office and sponsors on amending the bill to address our concerns. As of this writing, we continue to work on addressing those issues.

We believe the SDCAA promotes safe, healthy living for our communities and are proud to be able to assist you in having your voice heard in the Capitol. We will continue to keep you informed and up-to-date on the issues affecting SDCAA.

SDCAA's Water Conservation Packet

available online at www.sdcaa.com


Supplier Spotlight

For a chance to win your logo in the Spotlight attend the next Supplier Council meeting.

Visit www.sdcaa.com for meeting dates and times.

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AADD Realty, Inc. ...................................... (619) 232-6811All Points Real Estate ............................. (619) 298-7724Alliance Investment Corp. .................... (858) 597-4900Allied Management, Inc ........................ (909) 243-7946Alta San Marcos | Riverstone Residential ..................... ................................................................... (760) 752-1111Antelope Ridge (Sentinel Real Estate) .......................... ................................................................... (951) 672-8181Arbor Terrace ......................................... (619) 293-3612Arbors at California Oaks Apartment Homes .............. ................................................................... (951) 461-3264Asset Property Management ................ (858) 560-9363Asset Signature Management .............. (760) 602-9640AVANA La Jolla ....................................... (858) 457-5161

B Barone Galasso & Associates, Inc. .........(619) 236-9353Benson Properties .................................. (619) 977-0622Bob Cota Realty ...................................... (619) 465-9934Brentwood Management Co. ................ (619) 220-8595Brycorp, Inc............................................. (619) 920-7174

CCambridge Management Group, Inc. .. (760) 690-3949Capital Growth Properties, Inc. ........... (858) 454-8857Centre City Property Management Company ............. ................................................................... (619) 296-6699CENTURY 21 Award Property Mgmt ... (619) 471-1755Chase Pacific Property Management and Real Estate Services .................................................... (858) 271-8841Choice Properties / Point Loma Real Estate ................ ................................................................... (619) 223-4075City of San Marcos ................................. (760) 744-1050Commercial Facilities, Inc. ................... (858) 452-1231Community Research Foundation, Inc. ........................ ................................................................... (619) 275-0822

DDakota| Fairfield Residential ................ (951) 926-8200Delta Property Management ................ (619) 465-5851Diego Homes Property Management .. (619) 800-1054Douglas Allred Company ....................... (858) 793-0202

EEagle Glen Apartment Homes .............. (954) 461-4565East County Transitional Living Center, Inc. ............... ................................................................... (619) 442-0457Eastman Investment .............................. (858) 277-5565Essel Manager, Inc. ................................ (619) 239-4300

FFairfield Residential ............................... (858) 457-2123FDC Management, Inc. .......................... (714) 685-7000Fjellestad Properties, Inc (dba FBS Property) .............. ................................................................... (619) 286-4721

GGables Residential Corporate ............... (858) 684-3601Gables Residential Corporate Office .... (858) 684-3601Gaines St. Apts., LLC ............................... (760) 481-5382Golden Girls at MPM Realty ...................(619) 593-3620Griswold Real Estate Mgmt., Inc. ......... (858) 597-6100

HH.G. Fenton Company ............................ (619) 400-0120Hammer Real Estate .............................. (619) 223-2755Hanken, Cono, Assad & Co. ................... (619) 698-4770Harprop, Inc. ........................................... (650) 941-6900Heartland Associates ............................. (619) 462-2082Hillside Terrace ...................................... (619) 698-2000Homes Management, ATS Homes, Inc. ......................... ................................................................... (760) 432-4663Horizon Properties Management Service .................... ................................................................... (619) 482-3054Humphreys Residential ......................... (619) 865-0389Hunt Pacific Management .................... (949) 428-4868

IIncome Property Advisors Inc. ............ (619) 302-0363Interfaith Housing Assistance Corporation ................. ................................................................... (619) 668-1532Investors Property Management Group ...................... ................................................................... (760) 967-4764

JJHB California Properties, LLC ............. (760) 722-6421Johnston Property Management, Inc. (760) 944-0703

KKevin Robinson ....................................... (619) 265-5859Kidder Mathews ..................................... (619) 231-9606

LL.E.W. Management ............................... (619) 440-8915Land Trek Property Management ....... (760) 758-6000LBK Management Services (Rancho Hills Apts.) ......... ................................................................... (760) 727-0030Lee & Associates ..................................... (858) 453-9990Lincoln Military Housing ...................... (858) 874-8100Lincoln Property Company .................. (949) 756-2525LLD Property Management .................. (619) 399-7960

MMaya Linda Apartments ........................ (858) 566-5350Mediterra Apartment Homes ............... (760) 360-8100Melroy Asset Management ................... (858) 483-5111Melroy Asset Management ................... (858) 483-5111MG Properties ......................................... (858) 658-0500Mira Bella Apartments | Simpson Property Group ..... ....................................................................(858) 560-5720Mission Bay Realty ................................. (858) 274-9200Mission Gorge Realty, Inc. .................... (619) 229-0231Missions at Rancho Del Oro .................. (760) 945-1212More Property Management ................ (858) 514-8201

OOliver Property Management .............. (858) 271-0038Ottman Properties BC; LTD. a British Columbia Canada Corporation ............................... (415) 398-3010

PPacific Commercial Management, Inc (858) 450-6886Pacific Living Properties ....................... (619) 234-9989Pacific Living Properties ....................... (619) 234-9989Parkdale Apartments | Norco Mgmt. Corp. .................. ....................................................................(760) 737-9017Pasas Properties, Inc. ............................. (619) 977-4650Pedro Ferreira ......................................... (619) 224-0306People Helping Others Prop. Mgmt. ... (619) 282-5400Pinnacle Property Management Service LLC .............. ................................................................... (949) 250-5302Prime Group| Coral Bay Park & Canyons ...................... ................................................................... (619) 276-1188Professional Real Estate Management (619) 297-7736

RR & V Management Corporation ......... (619) 285-5500R. A. Snyder Properties, Inc. ................. (619) 297-0274

RCMI (Realty Center Management Inc) ........................ ................................................................... (909) 369-0324REC Properties| PeÃ±asquitos Point Apts. .................... ................................................................... (858) 484-5047Red House Property Management ...... (858) 755-3031Rehmann Realty Group ......................... (619) 440-5669RG Investment Real Estate Services Inc. ...................... ................................................................... (858) 268-5004Riverstone Residential Group .............. (714) 727-3800Rohn Properties Management ............. (619) 990-7433Rolling Hills Gardens ............................. (619) 482-7583

SS & D Property Management, Inc. ....... (619) 640-7530S. Wilson Management .......................... (760) 788-3995San Diego Housing Commission .......... (619) 578-7531San Diego Properties and Management ....................... ................................................................... (619) 232-9643San Diego Realty Services ..................... (619) 713-1044Seapoint Properties, Inc. ....................... (858) 866-5636SHE Manages Properties, Inc................ (619) 291-6300Signature Real Estate ............................. (760) 402-1116Silberrad, Inc. .......................................... (619) 295-4686Somerset Apartment Homes ................ (951) 676-3167South Bay Community Services ........... (619) 420-3620Sperry Van Ness Finest City Commercial ..................... ................................................................... (858) 452-9100St. Vincent de Paul A/P ......................... (619) 840-1442Sterling Alvarado ................................... (619) 286-3990Strat Prop Management, Inc. ............... (619) 295-2211Sun An Sea Property Mgmt. ................. (619) 298-4160SunRidge Properties, Inc....................... (858) 578-3600Sunrise Management Company AMO . (858) 571-8777

TTeam Bourda Incorporated .................. (858) 279-6265Thatcher Properties, Inc. ...................... (619) 286-4250The Enclave at Menifee (Sentinel Real Estate) ............ ................................................................... (951) 679-5100The Equity Group ................................... (310) 403-8090The Helm Management ......................... (619) 589-6222The Morgan Group ................................. (858) 345-1515The Premiere Residential , LLC ........... (858) 455-7711The Summit at Point Loma ................... (619) 223-1390Torrey Pines Property Management .. (858) 454-4200

UUDR, Inc. .................................................. (720) 283-6120

VVerge Apartments .....................................619-677-6426Vineyards at Paseo del Sol .................... (949) 322-8315Vista Pointe Apartments (RCMI) ......... (951) 894-2439

WWaterton Residential| River Oaks ........ (760) 721-8585Willin Properties .................................... (619) 298-0500Woodglen Vista | EPMI, a Bayside Co. . (559) 907-9909

ZZimmerman Property Management ... (619) 546-5361ZVK Corporation .................................... (619) 239-7400

Property Managers Directory


AccountingMelroy Asset Management ................... (858) 483-5111

Advertising & MarketingANYONE HOME INC. .............................. (818) 439-9988Apartment Guide .................................... (858) 220-8521Apartments.com ..................................... (888) 658-7368For Rent Media Solutions.......................(800) 344-2295Realtor.comÂ® Rentals .......................... (800) 978-7368The Apartment Book ............................. (619) 781-2600Zillow Rental Network ...........................(206) 515-8234

Air ConditioningAir Temperature Specialists ................. (888) 588-1602

Air Duct- Dryer Vent CleaningSD Air Quality ..........................................(858) 356-6990

Apartment DirectoryApartment List.........................................(415) 793-9112

Aparatment Brokerage/SalesSperry Van Ness Finest City Commercial ..................... ................................................................... (858) 452-9100Terry Moore .............................................(619) 889-1031Tom LeDuc ............................................... (619) 697-8884James Courtney .......................................(619) 602-9071

Appliance LeasingAzuma Leasing, Inc. ................................(800) 707-1188

Appliance SalesKiva Kitchen Bath| Builders Appliance Supply............ ....................................................................(800) 550-4227MFS Supply.............................................. (440) 248-5300R & B Wholesale Distributors, Inc. ...... (760) 672-3999

Asphalt & Asphalt MaintenanceAMS Paving, Inc. ..................................... (909) 357-0711Apache Asphalt & Seal Corp. ................ (760) 598-8855Aztec Paving, Inc. ................................... (619) 465-9813J & S Asphalt .............................................(619) 528-0593

Attorneys-At-LawAimee R. Morris, Attorney at Law ....... (619) 991-0548Heinz & Feinberg and Law Offices of Richard C. Alter ....................................................................(619) 238-5454Kimball, Tirey & St. John LLP ............... (619) 234-1690RUZICKA & WALLACE, LLP ................... (949) 614-9090Sullivan & Hill lewin res & ingle A proffessional law organization .............................................(619)233-4100Todd A. Brisco & Associates, APC ........ (714) 634-2814

Backflow TestingPacific Backflow Company, Inc. ............(760) 639-4000

BanksChase Commercial Term Lending ........(619) 464-0573Mission Federal Credit Union ...............(858) 542-2755

Bathroom RefinishingAAA Refinishing Corp. ............................(800) 456-1492American Bathtub Refinishers ..............(619) 265-9200

Bathroom Remodeling & Refinishing3 in 1 Bathtub and Kitchen Refinishing Inc. ................ ....................................................................(619) 575-9253A Revitalized Bath and Kitchen ........... (619) 644-3320

American Bathtub Refinishers ............. (619) 265-9200Bill Howe Plumbing, Inc. ....................... (619) 286-6348California Bath and Kitchen ..................(619) 628-0134California Bath Restoration .................. (949) 263-0779

Bathtub LinersAmerican Bathtub Refinishers ..............(619) 265-9200Bath Fitter ................................................(619) 202-7644

Bee RemovalBee Best Bee Removal ............................ (619) 948-9503

BlindsAmerica's Finest Carpet Company ...... (800) 888-1568Bonded Inc ...............................................(858) 576-8400

Boiler RepairAir Temperature Specialists ..................(888) 588-1602

BookkeepingAvitus Group ............................................(858) 366-3619

Cabinet and CountertopsCasa Cabinets ............................................(909)476-8428Grand Design Kitchens ...........................(760) 519-2092

Cabinet Refacing & InstallationA Revitalized Bath and Kitchen ............(619) 644-3320 Cable TelevisionCox Communications-San Diego Accts (858) 569-4646

Call CenterAnswer California ...................................(619) 768-5500Indatus ......................................................(800) 727-4246

Carpet CleaningBonded Inc. ............................................. (858) 576-8400Turnover Cleaning and Carpet Care ... (619) 631-0345Venturi Technologies ............................ (858) 571-1170

Carpet Sales & FlooringAmerica's Finest Carpet Company ...... (800) 888-1568Bonded Inc. ............................................. (858) 576-8400Criterion Brock ....................................... (858) 496-5222G. B. Sales ................................................. (858) 571-3600J & C Carpet Company ........................... (619) 498-1424Mohawk ................................................... (800) 248-8582Sid's Carpet Barn, Inc. ........................... (619) 477-7000

Cleaning & Janitorial ServicesCalifornia Office Maintenance, Inc. ..... (858) 513-2767Cleanology Housekeeping Personnel Service.............. ................................................................... (619) 281-2532Pacific Coast Cleaning, Inc. ................... (858) 565-1603Summit Commercial Cleaning Svcs .... (858) 530-8700Sunset Janitorial Services ..................... (619) 252-4999Turnover Cleaning and Carpet Care ... (619) 631-0345

Coin-Operated Laundry EquipmentAll Valley Washer Service ..................... (800) 247-1100Coinmach Corporation .......................... (800) 954-9000Pride Laundry Systems, Inc. ................. (858) 271-5885San Diego Laundry Equipment Co. ...... (619) 275-6360WASH Multifamily Laundry Systems .. (858) 279-1234Washtek, Inc. .......................................... (760) 735-2495

CollectionsKimball, Tirey & St. John LLP ............... (619) 234-1690South West Recovery Inc .......................(619) 749-4960

Construction and RemodelingGeneration Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928Hersum Construction Inc...................... (858) 373-5900WIN WIN HOMES, INC. .......................... (760) 532-7518Workright Property Services Inc ......... (858) 751-6312

XPERA Group Construction Experts ... (858) 436-7770Construction ManagementSouthern Cross Property Consultants .(858) 395-8657

Corporate HousingOakwood Worldwide ..............................(858) 496-2000

Countertops Repair & RefinishingA Revitalized Bath and Kitchen ........... (619) 644-3320AAA Refinishing Corp. ........................... (800) 456-1492

Deck CoatingLife Deck/Pacific Pebbles ...................... (619) 262-8600WIN WIN HOMES, INC. .......................... (760) 532-7518ERC Roofing & Waterproofing ............. (949) 492-8985General Coatings Corporation ............. (858) 587-1277

Developer of ApartmentsOliverMcMillan Foster LLC ....................(619) 321-1111The Irving Group ....................................(619) 222-8084

Dish TVAmerisat ...................................................(858) 505-1122 Drain & Sewer CleaningAir Temperature Specialists ................. (888) 588-1602ARS Plumbing of San Diego .................. (858) 457-6559Bill Howe Plumbing, Inc. ....................... (619) 286-6348Russell Plumbing & Supplies ................ (619) 561-0585

Dry Cleaning & Laundry ServiceSoapBox Dry Cleaning, Inc.....................(844) 476-2726

Electrical ContractorsKennedy Electric .....................................(619) 582-6568

Electronic Package LockersParcel Pending .........................................(310) 968-4948

Electrical Vehicle ChargingStationNRG eVgo ..................................................(760) 710-3848

Emergency Service Flood/FireAmerican Technologies ........................ (858) 530-2400BELFOR USA Group, Inc. ........................ (858) 847-9886Citiwide Restoration ...............................(858) 231-2801Hersum Construction Inc...................... (858) 373-5900ServiceMaster All Phase Restoration .. (619) 442-1234

Employment Agency/Staffing AgencyThe Eastridge Group ...............................(858) 260-2175

Energy ManagementArnold Solar ............................................ (619) 507-6255TRC Energy Services .............................. (916) 962-7001

Environmental: Asbestos/Lead/ MoldAlliance Environmental Group, Inc. .... (877) 858-6220American Technologies ........................ (858) 530-2400Envirocheck ..............................................(858)952-6368National Econ Corporation ................... (714) 978-6320 EvictionsAimee R. Morris, Attorney at Law ....... (619) 991-0548BestSanDiegoEviction.com ................... (619) 550-3881Fast Eviction Service ...............................(909) 889-3900

ExterminatorsLloyd Pest Control ...................................(619) 399-8559

FenceJB Bradford Metals ...................................(619)474-6550

Supplier Directory


Financial ServicesPacific Southwest Realty Services ........(858) 522-1418Point Loma Credit Union ...................... (858) 243-7471Seacoast Commerce Bank ..................... (619) 988-6708Wells Fargo ...............................................(619) 717-1592Fire Equipment Sales & ServiceAll County Fire, Inc .................................(619) 284-4770Farrell's Fireside ......................................(619) 441-2755

Fitness Equipment & SalesOpti-Fit ..................................................... (619) 822-7370Out-Fit ...................................................... (800) 376-3339

Flood DamageGeneration Contracting & Emergency Services, Inc .. ....................................................................(858) 679-9928Hersum Construction Inc.......................(858) 373-5900

Floor CoveringsGC Thomas ...............................................(858) 663-2689

Framed Mirrors & Mirror SurroundsArdelis Fine Art and Framing ................(760) 517-1843

Furniture RentalsBrook Furniture Rental ......................... (858) 271-0107Cort Furniture Rental ............................ (858) 549-0800Fashion Furniture Rental, Inc. ............. (800) 235-9030Signature Furniture Rental .................. (858) 550-8009

GatesControlled Entry Specialists, Inc. .........(619) 670-8100

General ContractorsBodiker Contracting, Inc. ...................... (858) 748-1122Generation Construction Inc. ............... (619) 933-0654Generation Contracting & Emergency Services, Inc. . ................................................................... (858) 679-9928Har-Bro Construction & Consulting, Inc. ..................... ....................................................................(619) 398-0200Hersum Construction Inc...................... (858) 373-5900Larry O'Dell Construction ..................... (619) 501-5252M. C. Contracting Service ..................... (619) 282-3083McMillin Contracting Services ............ (619) 401-7000R&M Construction, Inc. ......................... (858) 566-4950

GiftsSuzie's Gourmet Gifts .............................(858) 449-3900

Glass Comprehensive Glass Works .................(619) 589-8858Kings Glass................................................(619) 281-4665

Heating & Air ConditioningAir Temperature Specialists ................. (888) 588-1602Bill Howe Plumbing, Inc. ....................... (619) 286-6348Sam's Heating and Air Conditioning, Inc. .................... ....................................................................(619) 697-9824

HaulingClean Green Hauling .............................. (858) 999-5477

Human ResourcesAvitus Group ............................................(858) 366-3619San Diego Employers Assoc. ..................(858) 505-0024

InsuranceEichman Insurance Services - Farmers Insurance ...... ................................................................... (760) 230-6157Farmers Insurance Pat Moore Agency (858) 875-6336KM Insurance Services Inc. Dba Brouillette Insur-ance Services ...........................................(619) 667-2880Nationwide Insurance - Richard Turner Agency .(619) 296-6222Renters Legal Liability ........................... (801) 928-7015Wawanesa Insurance ..............................(858) 505-7814

Willis Insurance Services of California (858) 678-2121Interior DesignParisi Portfolio .........................................(858) 259-0031

Internet Advertising ServiceApartments.com ..................................... (888) 658-7368WebListers LLC ....................................... (800) 784-2155

Internet MarketingSOCI, Inc ....................................................(858) 225-4110

Internet Service ProviderCox Communications............................... 858) 569-4646Webpass ....................................................(925) 787-2127

Janitorial ServicesClean Earth Restorations .......................(619) 284-4239Titan Cleaning Solutions ........................(619) 846-8054

Junk RemovalClean Green Hauling ...............................(858) 999-5477

Kitchen RemodelingHersum Construction Inc.......................(858) 373-5900 Landscape Maintenance & ServiceBenchmark Landscape .......................... (858) 513-7190Brickman Landscape .............................. (619) 281-8887Community Landscape Specialists .......(858) 256-6218KR Landscape Maintenance, Inc. ......... (760) 295-9720LaBahn's Landscaping ........................... (619) 579-9151Landcare Logic ........................................ (858) 560-8555LandGraphics Landscape & Arborcare Management . (760) 317-6717M. C. Contracting Service ..................... (619) 282-3083New Way Landscape and Tree Service (858) 505-8300Pacific Green Landscape, Inc. ............... (619) 390-9962So Cal Tree Care & Landscape Mgmt. . (888) 706-8733The Brickman Group, LTD .................... (619) 281-8887TruGreen LandCare ................................ (858) 453-1755Western Gardens Landscaping, Inc. .... (760) 720-1459

Leak DetectionBill Howe Plumbing, Inc. ....................... (619) 286-6348Cable, Pipe & Leak Detection, Inc. ....... (619) 873-1530Master Plumbing and Leak Detection . (858) 271-0880

LendersChase Bank .............................................. (858) 812-9795Chase Commercial Term Lending ....... (619) 464-0573Luther Burbank Savings ........................ (619) 405-9961Mission Federal Credit Union .............. (858) 524-2755

LocksmithMr. Rekey Locksmith ..............................(619) 234-5397

Maintenance & RepairERC Roofing & Waterproofing ............. (949) 492-8985Generation Contracting & Emergency Services, Inc. . ................................................................... (858) 679-9928Larry O'Dell Construction ..................... (619) 501-5252OneSource San Diego ............................. (858) 228-7036

Maintenance SupplyDirecSupply, Inc. .....................................(713) 937-3050HD Supply .................................................(760) 809-1470PPG .............................................................(619)209-0903

Mold Inspections & RemediationAmerican Technologies ........................ (858) 530-2400Bill Howe Plumbing, Inc. ....................... (619) 286-6348Generation Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928Hersum Construction Inc...................... (858) 373-5900

Moving ServicesJRL Transportation, Inc ......................... (858) 689-2525Republic Moving & Storage .................. (619) 591-0070

Mystery ShoppingEllis, Partners in Management Solutions ..................... ....................................................................(972) 256-3767Odor ControlTurnover Cleaning and Carpet Care ....(619) 631-0345

Online PaymentPayLease, LLC .......................................... (866) 729-5327

Paint Manufacturers & SuppliesDunn-Edwards Corporation ................. (619) 884-3866Frazee Paint ............................................ (858) 736-4169Glidden Professional Paint ................... (619) 954-8958Sherwin-Williams Co. ............................ (858) 496-8925Vista Paint Corporation ........................ (619) 277-6778

PaintingCertaPro Painters ................................... (760) 580-3091Done-Rite Painting ................................. (619) 977-0241Dynamix Painting, Inc. .......................... (760) 787-0269General Coatings Corporation ............. (858) 587-1277Jana Harris Painting Inc. ....................... (619) 917-9037MSG Painting Inc .................................... (760) 294-7710Ostrowski Painting Inc. ......................... (619) 303-9448Pro-Tech Painting Company ................ (858) 527-0200Truline Painting Inc ............................... (619) 663-5878

Parking EnforcementReliant Parking Solutions ......................(888) 977-6848

Parking ManagementReliant Parking Solutions ......................(888) 977-6848

Patio FurnitureEurolux Patio ...........................................(858) 480-7632

Paving MaintenanceEagle Paving .............................................(858) 486-6400

Payroll ServicesAvitus Group ............................................(858) 366-3619

Pest ControlAll Pest Pros .............................................(800) 301-0676Bed Bug Solutions .................................. (760) 758-9747Corky's Pest Control .............................. (800) 901-1102Lloyd Pest Control .................................. (619) 399-8559Pestgon Inc. ............................................. (760) 724-8100

Pipe LiningRoto - Rooter ............................................(800) 381-4161

PlumbingAir Temperature Specialists ................. (888) 588-1602ARS Plumbing of San Diego .................. (858) 457-6559ASAP Drain Guys & Plumbing .............. (760) 721-2904Bill Howe Plumbing, Inc. ....................... (619) 286-6348DrainMedic Rx Plumbing ...................... (619) 457-8555Master Plumbing and Leak Detection . (858) 271-0880Pacific Drain and Plumbing .................. (760) 436-8600Russell Plumbing & Supplies ................ (619) 561-0585Workright Property Services Inc ......... (858) 751-6312

Plumbing FixturesFerguson Enterprises ..............................(888) 334-0004Southwest Environmental, Inc .............(800) 307-5700

Pool FurnitureTexacraft Tropic Craft ............................(800) 327-1541

Pool Maintenance & RefacingGardner Outdoor and Pool Remodeling ....................... ................................................................... (619) 593-8880Wins Pools, Inc. ...................................... (619) 850-9467


Power WashingHave Wash Will Travel Inc. .................. (760) 941-4952

PrintingStreeter Printing, Inc. .............................(858) 566-0866

Property InvestmentsBill Totton ............................................... (408) 857-9455

Property ManagementMilitary Family Housing ........................(619) 556-9614Wakeland Housing & Development .....(619) 235-2296

Property Management PersonnelCareer Strategies .................................... (619) 640-2250Go-Staff, Inc. ........................................... (858) 292-8562LoCali Management Group, LLC ............(949) 429-1629NPM Staffing ........................................... (619) 804-2554

Property Management SoftwareAppFolio .................................................. (866) 648-1536Rainmaker ................................................(675) 578-5700ResMan .................................................... (972) 349-1406Smart Housing .........................................(385) 350-0101Yardi Systems ......................................... (805) 699-2040

Rain GuttersRaneri & Long Roofing & Windows ..... (800) 564-3110

Real EstateACI Apartments ...................................... (619) 299-3000Apartment Realty Group (ARG) ........... (619) 550-2800Aquity Real Estate ...................................(619) 379-1490San Diego Properties ..............................(619) 840-2447Voit Real Estate Services ....................... (858) 453-0505

RecyclingGreenBag Recycling ................................(858) 900-6117

Refuse RemovalGlobal Disposal Inc. ................................ (619) 368-2424Republic Services Co. ............................. (760) 508-5119Valet Waste ............................................. (813) 248-1327Waste Management ............................... (619) 596-5100

Renovations & RemodelingA & E Construction Services ................. (619) 588-4113Bill Howe Plumbing, Inc. ....................... (619) 286-6348Hersum Construction Inc...................... (858) 373-5900Interstate Restoration Group ............... (714) 978-6400Larry O'Dell Construction ..................... (619) 501-5252Pro Touch Repair & Remodeling ..........(619) 971-3227 WIN WIN HOMES, INC. .......................... (760) 532-7518

Rental Listing ServicesRadPad ......................................................(858) 295-9717

Renters InsuranceAssurant Specialty Property ................ (760) 936-5757ePremium Insurance ............................. (949) 370-7368 RepipingAir Temperature Specialists ................. (888) 588-1602Bill Howe Plumbing, Inc. ....................... (619) 286-6348

Reputation ManagementSatisFacts Research ................................ (866) 655-1490

Resident RetentionSatisFacts Research ................................ (866) 655-1490

Resident SurveysSatisFacts Research ................................ (866) 655-1490

RoofingA-1 All American Roofing Company ... (858) 537-5177ABC Supply Co. Inc. ................................(503) 969-6641

Commercial & Industrial Roofing ........ (619) 465-3737DILS Roofing & Exteriors ...................... (760) 727-6000Eberhard Benton Roofing Co. ............... (619) 291-6340Elite Roof Services Inc. ...........................(619) 659-8632Gorman Roofing Services, Inc. ............. (602) 663-2107Malarkey Roofing Products ...................(619) 994-7663Montross Companies ............................. (949) 855-7807Premium Roof Services, Inc.................. (619) 239-8880Raneri & Long Roofing & Windows ..... (800) 564-3110RSI Roofing .............................................. (858) 278-7200Sully-Jones Roofing ................................ (800) 611-3110Witherow Roofing Co. ........................... (619) 297-4701

Security DepositAssurant Specialty Property .................(760) 936-5757

Security Guard PatrolBald Eagle Security Services, Inc. ........ (619) 230-0022Bravo Three............................................. (619) 328-0671CALIFORNIA SAFETY AGENCY ............. (866) 996-6990City Wide Protection Services, Inc ...... (619) 938-2333Defensor Security and Protection Services Inc. .......... ................................................................... (858) 436-6625Legacy Protective Services, Inc. .......... (760) 597-2838Metropolitan Public Safety ................... (619) 299-1151Oceanside Security Agency .................. (760) 941-3128UNIFIED PROTECTIVE SERVICES, INC. (310) 263-2500

Security ServicesBravo Three............................................. (619) 328-0671City Wide Protection Services, Inc ...... (619) 938-2333JDS Security ............................................. (619) 781-8694Metropolitan Public Safety ................... (619) 299-1151Rancho Del Oro Towing......................... (619) 654-1024Security First........................................... (619) 243-3992

Sewer & Drain Line VideoBill Howe Plumbing, Inc. ........................(619) 286-6348Cable, Pipe & Leak Detection, Inc. ........(619) 873-1530

Signs & BannersArt Sign Works, Inc. ............................... (951) 698-8484Miramar Sign Works & Graphics ......... (858) 566-3010

Slab LeaksAir Temperature Specialists ..................(888) 588-1602Bill Howe Plumbing, Inc. ........................(619) 286-6348

Smoke Free Housing/Tabacco ControlSan Diego County Smoke-Free Multi Unit ................... ....................................................................(760) 631-5000

SoftwareLeaseHawk ............................................... (714) 785-4109RealPage, Inc. .......................................... (877) 325-7243

SolarArnold Solar ............................................ (619) 507-6255Center for Sustainable Energy ..............(858) 244-1177

Stairs and RailingsJB Bradford Metals ..................................(619) 474-6550

Storm Water MaintenanceStorm Water Inspection and Maintenance Services .. ....................................................................(949) 542-7234

Submetering / Billing ServicesAUM ...........................................................(818) 879-0719Conservice Utility Billing & Mgmt ...... (602) 481-7440Minol USA .................................................(888) 766-1253Multifamily Utility Company ............... (800) 266-0968NWP Services Corporation ................... (402) 421-1668San Diego Gas & Electric ....................... (858) 654-1857

Telephone ServicesAT&T Connected Communities ........... (619) 221-5812

Cox Communications............................. (858) 569-4646T-Mobile USA .......................................... (858) 480-1833 Tenant CommunicationsOne Call Now ............................................(937) 573-2346

Tenant ScreeningCoreLogic SafeRent .................................(415) 536-3532Credit Bureau Associates ...................... (800) 564-6440InfoLink Resident Screening .................(888) 762-7313Moco Inc. ................................................. (800) 814-8213On-Site.com ............................................. (619) 540-7828TransUnion .............................................(562) 202-8770Zumper .....................................................(415) 262-4213

Termite Control & RepairBest Rate Repair ......................................(619) 229-0116Truly Nolen ..............................................(619) 463-9371

Towing ServicesRancho Del Oro Towing......................... (619) 654-1024Star Towing ............................................. (858) 573-8700Western Towing ..................................... (619) 997-0904

Trauma Scene Clean UpBio-One San Diego ...................................(858) 939-9985

Tree ServicesFour Seasons Tree Care, Inc. ................ (760) 477-7955So Cal Tree Care & Landscape Mgmt. . (888) 706-8733

Utilities Locating ServiceSan Diego Gas & Electric ........................(858) 654-1857

Utility Vehicles for Work & PlayCottonwood Electric Cart Service Inc. (619) 440-2127

Water Damage RestorationBill Howe Plumbing, Inc. ....................... (619) 286-6348BluSky Restoration .................................(714) 420-9875Christian Brothers Cleaning & Restoration ................. ................................................................... (619) 469-8955Citiwide Restoration ...............................(858) 231-2801Generation Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928Hersum Construction Inc...................... (858) 373-5900ServPro of La Jolla .................................. (858) 270-5234Servpro of Sorrento Valley & UTC ...... (858) 527-1144 Water HeatersAir Temperature Specialists ................. (888) 588-1602Arnold Solar ............................................ (619) 507-6255Bill Howe Plumbing, Inc. ....................... (619) 286-6348Debinaire Co. ........................................... (858) 750-8686

WaterproofingERC Roofing & Waterproofing ............. (949) 492-8985

Web ServicesEntrata ..................................................... (949) 281-7293Resident360 ............................................. (855) 360-9327

Window CoveringsBonded Inc. ............................................. (858) 576-8400G. B. Sales ................................................. (858) 571-3600Specialty Apartment Supply ................ (877) 630-2275

WindowsCascade Windows ....................................(949) 922-7914Milgard Manufacturing ..........................(951) 334-1584Newman Replacement Windows ..........(760) 438-8080Picture Perfect Windows .......................(619) 946-3697Pro Touch Repair & Remodeling ..........(619) 971-3227 Raneri & Long Roofing & Windows ..... (800) 564-3110Western Window Sale & Install ........... (619) 794-0294


Advertiser Indexair duct cleaning5 Bonded Carpet1-800-734-6801

appliance salesIFC Ferguson Enterprises, Inc.619-595-5600

banksIBC Chase Multifamily Lending619-464-1597619-464-0573

bathroom remodeling13 3 in 1 Bathtub and Kitchen Refinishing1-800-516-72999 American Bathtub Refinishing619-265-9200

bathtub liners9 American Bathtub Refinishing619-265-9200

bathtub refinishing13 3 in 1 Bathtub and Kitchen Refinishing1-800-516-72999 American Bathtub Refinishing619-265-9200

blinds37 M.B. F. Interiors1-800-272-7379

bookkeeping18 Avitus1-800-454-2446

broker/Real Estate23 Terry Moore619-889-1031

carpet cleaning5 Bonded Carpet1-800-734-6801

carpet sales5 Bonded Carpet1-800-734-6801

coin operated laundry47 Washtek760-735-249520 San Diego Laundry Equipment619-464-6568

electrical contractors22 Kennedy Electric619-464-6568

kitchen design 20 Grand Design Kitchens760-789-0992

kitchen refinishing8 3 in 1 Bathtub and Kitchen Refinishing1-800-516-7299

insurance8 Wawanesa Insurance858-505-7814

pest control3 All Pest Pros800-317-2135BC Corky's Pest Control800-901-1102

plumbing42 ASAP Drain Guys and Plulmbing619-581-2127 9 Bill Howe Plumbing, Heating & Air Conditioning Inc1-800-Bill Howe

property management44 The Equity Group310-403-8090

Repair and Remodeling7 Pro Touch 619-971-3227

tenant screening50 CBA800-564-6440

towing49 Western Towing619-297-8697

water heaters42 ASAP Drain Guys and Plulmbing619-581-2127IFC Ferguson Enterprises, Inc.619-595-5600

windows7 Pro Touch619-971-322746 Window Solutions619-258-0515

window covering37 M.B. F. Interiors1-800-272-7379

Team Up for Success! Use an SDCAA Member 1st!

Benefits of using an SDCAA Supplier Member:

u SDCAA supplier members bring you the best and most innovative products and services available.

u Cost effective products and services to meet your budget.

u They are experts in their fields.

u Care about and know the industry. They support SDCAA, your local association.

Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2013 FDIC data. ©2013 JPMorgan Chase & Co. Member FDIC. All rights reserved. PA_13_462

Lock in a low rate on your next apartment loan with Chase.There’s never been a better time to purchase or refi nance an apartment building with fi ve or more units. Finance your next property with Chase and see why we are the nation’s #1 multifamily lender.

L O W F E E S | G R E AT R AT ES | S T R E A M L I N E D P R O C ESS

With these low rates, all signs point to big savings.

Kristy Blair, CCIMSDCAA Board of Directors(619) [email protected]

Ann Block, CCIMSDCAA President 20042006 Industry Achievement Award(619) [email protected]

Looking for a reliable pest control company?

Call for a FREE estimate.

corkyspest.com

Mon.-Fri. 7 a.m.- 9 p.m. • Sat. 8 a.m.- 5 p.m.

1-800-333-7138

Tired of dealing with pest after pest? Turn to an established and experienced pest control company to service your property. Corky’s knowledgeable professionals can handle any pest challenge.

Since 1967, Corky’s has been effectively servicing Southern California. Our business is built on providing custom pest control solutions based on each customer’s needs and industry challenges. Corky’s licensed technicians work with you and your tenants on-site for immediate solutions as well as long term maintenance and prevention. And unlike most pest services, we physically remove the pests and the unsightly debris.

Corky’s technology delivers the best in tracking, monitoring and exterminating pests. Our commercial service utilizes custom software and bar code technology to provide our customers with account data accessible online anytime, anywhere.

Go with a reliable company. Call Corky’s today for a free commercial consultation and estimate.

COMMERCIAL PEST MANAGEMENT

TERMITE TREATMENTS

FUMIGATIONS

HEAT TREATMENTS

SPOT TREATMENTS

TERMITE REPAIR AND CONSTRUCTION

GUARANTEED TERMITE PREVENTATIVE PLAN

RODENT SERVICE

BED BUG SERVICE

COCKROACH SERVICE

FLEA SERVICE

BEE SERVICE

BIRD SERVICE

BAT SERVICE

GOPHER TREATMENTS

LANDSCAPE PLANT TREATMENTS

Look no further than Corky’s.

Access your account 24/7

© 2015 Corky’s Pest Control registered trademark

Mon.-Fri. 7 a.m.- 9 p.m. • Sat. 9 a.m.- 5 p.m.

august 2015 rentalowner

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