australian financial recruitment market insights …...both our quantitative research and...
TRANSCRIPT
AUSTRALIAN FINANCIAL RECRUITMENT
MARKET INSIGHTS & SALARY GUIDE 2015
WEALTH MANAGEMENT
2
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
CONTENTS
Executive Summary 3
About Marks Sattin 21
Contact Us 22
Market Insights (all industries)
Demographics 4
Market Conditions 6
Job Seeking Behaviour 7
Remuneration 9
Bonus 10
Benefits 11
Internal Processes 12
Future 13
Wealth Management
Executive Summary 15
Market Insights 16
Salary guide 19
3
Welcome to our Market Insights & Salary Guide 2015.
The future of the Australian and global
economy still has a lot of uncertainty
surrounding it. Much like the globe’s best
economists, the 600+ candidates we
surveyed couldn’t agree on the short to
mid term future of the Australian market.
Many predicted a similar year to last year
with pockets of the economy showing
signs of growth without a wholesale upturn
in positivity.
There have been marginal changes within
our specialist industries with regards to
candidate happiness, bonus expectations
and reasons for leaving over the past
4 years. However, most alarmingly for
businesses is the startling number of
candidates who wouldn’t recommend their
own employer to friends (37%) or even
more so, the small number of candidates
who believe their current employer offers
a good internal rewards and recognition
program (only 35%).
Both our quantitative research and
qualitative market intelligence lends us
to strongly believe that candidates are
becoming increasingly savvy to the market
and the options available to them. For 4
years now, the percentage of candidates
actively looking for a new role has been
above 80%, despite the vast majority of
the candidates surveyed being ‘happy’
and in a permanent role. This presents
both a challenge and an opportunity to
employers. With information being so
freely available to an active candidate
on both employers and managers, the
corporate employment brand has never
been more important.
I hope you find our industry wide results
informative, but I recommend you also
take time to look through the results of
your chosen specialism for a deeper
analysis into what your market is currently
thinking.
The survey was carried out in Q4 2014,
and was distributed in the form of an
online questionnaire. Marks Sattin
received 610 responses from accounting,
finance and insurance professionals
within Australia.
All survey responses, comments and
insights have been consolidated for this
Australian Financial Recruitment Market
Insights and Salary Guide 2015.
These survey results are recognised
throughout the Australian finance
industry as an accurate representation of
the industry and a market leading source
of quality insights and opinions.
EXECUTIVE SUMMARY
Ieuan Williams
Director
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
DEMOGRAPHICS
4
A total of 610 respondents took part in our survey.
The respondents were from a spread
of ages, however we received a higher
number of respondents aged over 50 this
year than in previous years - 22% vs 17%
in 2013.
Management represented 56% of
responses and two-fifths were female.
This was on par with previous years.
One quarter of respondents were
contractors – the main reason they chose
to contract was due to limited opportunities
to find a permanent role, rather than an
active choice. This was particularly evident
with accounting roles where 76% of those
contracting stated this as their reason.
Which age bracket are you?
How are you currently employed?What level is your current position?
What is your gender?
Over 50 22%
62%30-49
16%Under 30
Male
61% Female
39%
Permanent Contract
77% 23%
SeniorExecutive
SeniorManagement
JuniorManagement
MiddleManagement
Non-Managerial
5%
16%
9%
26%
44%
MARKET INSIGHTS Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
5
MARKET INSIGHTS DEMOGRAPHICS
What size is the finance team you work in?
Under 5
6-10
21+
11-20
31%
28%
18%
23%
Which of the following best describes the job you do?
Accounting egManagement Accountant,
Tax Accountant etc
Banking,Risk & Compliance eg
Fund Manager,Settlements, Audit
General Insuranceie. Underwriter,
Claims Manager
Wealth Management egPrivate Banker,
Financial Planner
Life Insurance
Workers Compensation
41%
21%
5%
16%
7%
10%Respondents were from a wide range of
company size and related finance team.
The most represented job type was
accounting followed by banking, risk and
compliance.
The largest finance teams were in the
Wealth Management sector, where 37%
worked in teams of more than 20 staff, and
the smallest were in General Insurance.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
6
MARKET INSIGHTS MARKET CONDITIONS
How are you feeling about the future of the economy over the next 12 months?
Do you feel more or less secure in your role now than you did 12 months ago?
Are you worried/concerned your role may be outsourced overseas in the next 12 months?
How would you rate your current job security?
Haven’t reallythought about it
Yes 11%
No 77%
12%
OptimisticACCOUNTING
Neutral
PessimisticBANKING, RISK & COMPLIANCE
GENERAL INSURANCE
LIFE INSURANCE
WORKERS COMPENSATION
WEALTH MANAGEMENT
31% 53% 16%
39% 46% 15%
45% 45%10%
34% 52% 14%
44% 49%
7%
32% 49% 19%
More secure now
Less secure now
26%
50%
24%
About the same
Very Secure
Secure
Insecure
Very Insecure
18%
51%
23%
8%
Optimism appears to be returning to the finance market, with respondents overall more positive about the future of the economy than 12 months ago. In total 34% were optimistic and only 19% pessimistic – this compares to 29% and 29% a year ago, just before the federal election. In particular, Wealth Management and Life Insurance were the most optimistic industries with Accounting and Banking the least.
Despite this economic optimism, a third (31%) of candidates are feeling insecure in their role. This figure has increased in the past 2 years, when only 24% felt insecure. The industry that appears to suffer the most from job insecurity is General Insurance.
Outsourcing is of little concern to the market as a whole, however 16% of those working in Banking fear their job may be outsourced.
Economic optimism up, but job security down.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
7
MARKET INSIGHTS
Please identify the CLOSEST reason why you left your last position? (Top 7)
What is the main reason you are actively looking for a new role? (Top 7)
Which of the following best describes your current job seeking behaviour?
Redundancy
Career development
End of contract
Poor management/relationship with manager
New challenge/more interesting work
Better work/life balance
Higher salary
21%
13%
13%
9%
8%
7%
6%
Redundancy
Career development
End of contract
New challenge/more interesting work
Better work/life balance
Higher salary
Job security
17%
16%
14%
14%
9%
6%
5%
42%Actively looking
47%Not activelylooking but
keeping an eyeon the market
11%Not interested
in changingjobs
Career development a key driver to changing jobs.
The main reason for respondents leaving
their last job was redundancy (21%). This
is higher than previous years - 18% stated
redundancy in 2013.
A huge 89% of accounting and finance
candidates are either actively looking for a
job or keeping an eye on the market.
The main reason for this was again
redundancy (17%) and end of contract (16%).
Career development remains a pivotal
motivator to leave a job and seek a new
challenge. When analysing results between
permanent and contract employees,
the key driver for permanent was a new
challenge, followed by a higher salary and
career development. Contractors however
were also seeking job security.
Most active job types were Banking and
Accounting candidates, with Wealth
Management and Workers Compensation
the least.
JOB SEEKING BEHAVIOUR Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
8
MARKET INSIGHTS JOB SEEKING BEHAVIOUR
Finance professionals are less happy in
their current role than previous years –
with 20% now unhappy vs 15% in 2012.
Most happy are those aged under 30
(65%), least were those aged over 50
with only 51% stating they were happy.
The size of the team also appears to have
an impact on happiness, with those
working in small teams (under 5) the most
unhappy (26%). Those working in a team
of 11-20 people were most happy - (60%).
Perhaps tied in to job security, a huge
37% of respondents would also not
recommend their employer to a friend/
colleague. This figure has increased
substantially over the past two years – in
2012 the figure was 29%. In particular
junior and middle managers were least
likely to recommend their employer with
40% and 41% respectively.
Would you recommend your current employer to a friend?
63%
37%
YesNo
How happy are you in your current role?
16%Very happy
39%Fairly happy
25%Neutral
16%Fairly unhappy
4%Very unhappy
Jobseekers not as happy with jobs or employers this year.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
9
MARKET INSIGHTS REMUNERATION
20%
42%
18%
3%
3%
13%
1%
NO
Yes 4-5%
Yes 11-15%
Yes over 20%
Yes 6-10%
Yes 16-20%
Yes up to 3%
Are you expecting a pay increase in the next 12 months?
Are you expecting a pay increase in the next 12 months?
If you were considering a new role externally, what would you perceive to be an acceptable increase in basic salary?
11%+4-5% 6-10%< 3% NO
ACCOUNTING
BANKING, RISK & COMPLIANCE
GENERAL INSURANCE
LIFE INSURANCE
WORKERS COMPENSATION
WEALTH MANAGEMENT
51% 10% 14% 21%
39% 24% 11% 21%
58% 21% 16%
42% 25% 8% 8% 17%
35% 13% 10% 15% 27%
38% 22% 18%17%
5%
4%
5%
5%
Up to 3%
5
10
20
25
30
15
4-5% 6-10% 11-15% 16-20% 21-25% 26%+
2012 2013 2014
Salary expectations remain static with
one fifth of candidates not expecting any
pay increase in the next 12 months. A
further 42% are only expecting up to 3%.
Interestingly salary expectations when
changing jobs externally have also
dropped with the majority of respondents
now only seeking up to 10%.
Salary expectations static.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
10
MARKET INSIGHTS BONUS
Again in a reflection of the year’s economic
performance, one fifth of bonus’ were
not awarded to those who were entitled.
This is in line with last year’s results.
Of the 46% who did receive one, most
received between 5-9% of their salary.
This resulted in 72% satisfaction with
the amount they received. Expectations
however, as always, remain more
optimistic for next year with most
candidates expecting between 10-19%
of their salary as a bonus.
Unsurprisingly the highest bonus’
were paid to senior executives and
non-managerial received the least.
Those working in Banking and Wealth
Management were most likely to receive
higher bonus’ with 30% and 27%
respectively receiving between 10-19%
of their salary in bonus.
Did you receive a bonus in the last 12 months?
What level was your bonus and what do you expect next year?
How would you assess your level of satisfaction with your last bonus?
16%Highly satisfied
56%Satisfied
18%Dissatisfied
10%Highly dissatisfied
2013 2014 2015 (expected)
1-4%
5
10
20
25
30
35
40
15
5-9% 10-19% 20-29% 30-49% >50%
Bonus levels slightly better than 2013.
46%Yes
21%No, not awarded
33%No, not entitled
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
11
MARKET INSIGHTS BENEFITS
Benefits seen as most and least important when considering a new role?
When did you last participate in formal training relating to your current role?
Does your company offer a good internal rewards and recognition program?
16%Highly satisfied
56%Satisfied
18%Dissatisfied
10%Highly dissatisfied
Training
Most Important
Annual Bonus Scheme
> 20 days holiday
Additional Super contribution(ie over 9.5%)
Flexible working(homeworking/flexitime)
Car allowance
Least Important
Travel allowance
Mobile phone
Extended Maternity/Paternity leave
Gym membership
0-3 months
7-9 months
4-6 months
10-12 months
1-2 years
2-5 years
Never
41%
17%
15%
6%
6%
6%
9%
35%
21%
44%
YesNo
Not sure
Training remains in the number one spot for the third year running. Pleasingly 73% of permanent candidates received some form of formal training in their role in the past 12 months. This has improved significantly on last year when only 65% of candidates had received any training that year.
Despite only 46% of respondents receiving a bonus, it is considered the second most important benefit to have when seeking a new role. This has risen from last year when bonus was ranked as the third most important benefit.
Unfortunately however, only 35% of respondents believed their company offers a good benefits program. With 21% unsure of their company’s internal rewards and recognition program it would appear there is the need for more internal communication and promotion of exactly what is available to them.
Training key to retaining talent.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
12
MARKET INSIGHTS INTERNAL PROCESSES
Forty-seven percent of respondents
have lost interest in a role due to a
lengthy recruitment process. Although
this is a significant improvement on
last year (63%), companies still need to
streamline process work-flows or risk
losing quality candidates to competitors.
Speed to hire remains one of the
cheapest and best advantages in the
employment market.
On-boarding and induction also remains
an ongoing concern with 45% of finance
professionals stating these processes at
their companies are either non-existent
or inadequate. The financial benefits of
having an employee properly inducted
and productive as early as possible,
make this result surprising.
In the last 2 years, have you lost interest in a role because the recruitment process was taking too long?
How would you rate your company’s on-boarding and induction process?
16%Highly satisfied
56%Satisfied
18%Dissatisfied
10%Highly dissatisfied
N/A as I havenot looked atchanging jobs
27%Yes, two ormore times
20%Yes, once
14%
39%No
Non-existent
35%Inadequate
42%Adequate
10%
13%Comprehensive
Processes improving but still too slow.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
13
MARKET INSIGHTS FUTURE
Over two-thirds of respondents are
planning to stay in the industry, however
whether they remain in Australia is
yet to be seen with a significant 78%
open to moving overseas for the right
opportunity. Coupled with the increase
in job insecurity, could Australia face a
skills shortage in coming years?
The UK returns to the top destination
after falling to number two behind Asia
last year, no doubt bolstered by news
the economy is improving.
If yes, where would be your first choice
Do you see your longer term career in finance/accounting?
Would you consider moving overseas for the right opportunity?
16%Highly satisfied
56%Satisfied
18%Dissatisfied
10%Highly dissatisfied
Yes
Maybe
55%
23%
No
22%
UK
Asia
North America
Rest of Europe
New Zealand
India
Ireland
Other
Middle East
20%
19%
13%
2%
6%
2%
4%
5%
28%
Skill shortages ahead?
71%Yes
10%No
19%Unsure
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
AUSTRALIAN FINANCIAL RECRUITMENT
WEALTH MANAGEMENT
MARKET INSIGHTS & SALARY GUIDE 2015
15
2014 provided greater insights into the changing
role of the Financial Planner and the new
improved benchmark of the Adviser, specifically:
• It is very much a candidate led market;
competition has grown between the
corporate brands in their search for talent
in the Wealth space.
• The Big 4 have continued to search in
increasing numbers for up and coming
talent – with an emphasis on the
qualifications and compliance of the
Adviser.
• FOFA has led to an increase in workload
from an operational perspective – leading
to an increase in the benchmark of
Advisers and their client value proposition.
Recruitment in the Wealth market will always be
dictated by the candidate, as quality advisers are
very hard to find. The boutique brands remain
selective in their recruitment, with lower base
salaries and increased earning potential through
incentive plans recognising the challenging
environment that still exists. From the predictive
need of the quality Paraplanner, there is a demand
and emphasis placed on female Advisers.
Many of the corporate brands have initiatives in
place to increase numbers and awareness of
female advisers in the market.
As a result of the continuing negative press to
advisers (CBA & Storm) and competition rising
between dealer groups, increased security
measures have been put in place by brands to
ensure quality hires. The hiring of the Adviser
has become a lot more selective and thorough
by each brand. Growing trends have shown
the continued need and competition for top
level financial advisers – with a strong focus
on increasing the operations and compliance
departments of each company. The corporate
brands will continue to grow over the next
12 months, with a steady flow of candidates
and boutique brands searching for the adviser
with recurring revenue. Global Wealth brands
are competing with the local brands trying to
incorporate the traditional advice model. This will
involve complementing the investment adviser
with the traditional adviser, utilising all resources.
Interesting times for the Wealth Industry, in a
candidate focussed market, providing healthy
competition for dealer groups and corporate
brands throughout!
EXECUTIVE SUMMARYWEALTH MANAGEMENT
Neil McDonald
Managing Consultant
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
MARKET INSIGHTSWEALTH MANAGEMENT
16
How are you feeling about the future of the economy over the next 12 months?
Optimistic Neutral Pessimistic
7%49%44%
How would you rate your current job security?
46%
30%
20%
4%
Very secure
Secure
Insecure
Very insecure
Wealth management candidates very optimistic about economic conditions.
Are you expecting a pay increase in the next 12 months?
27%
7%
35%
13%
10%
8%
NO
Yes 4-5%
Yes 6-10%
Yes 11-15%
Over 15%
Yes up to 3%
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
MARKET INSIGHTSWEALTH MANAGEMENT
17
Which of the following best describes your current job seeking behaviour?
Which benefits are the most and least important when considering a new role?
Most Important Least Important
Annual bonus scheme
Training
Flexible working
Car allowance
Travel allowance
Gym membership
One third of candidates not interested in changing jobs - the lowest of our survey sectors.
Top 3 reasons for leaving your last position?
New challenge
Redundancy
Career development
23%Actively looking
47%Not actively lookingbut keeping an eye
on the market
30%Not interested in
changing jobs
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
MARKET INSIGHTSWEALTH MANAGEMENT
18
How have you found your current workload and clients needs since the FOFA regulations?
What are the prospects for growth and advancement in your current role?
Which offers more advantages - bank or boutique?
41%
Bank
59%
Boutique
11%
45%
27%
17%
Equity option Long termdevelopment
Managerialopportunities
Other
57%Increased
operational work
25%Demand on support
staff
8%Less time for newclient acquisitions
10%Other
Marks Sattin Market Insights & Salary Guide 2015
Boutiques are perceived to offer more benefits than banks, but do they offer the same security?
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
19
SALARY GUIDEWEALTH MANAGEMENT
19
Financial Planning SYDNEY MELBOURNE BRISBANE
Financial Advisor / Planner (<1 years experience) 55-65 50-65 45-55
Financial Planner (1-3 years experience) 60-90 55-90 50-85
Manager 85-120 80-110 80-105
Financial Planner HNW Clients 85-145 85-135 80-130
Paraplanning SYDNEY MELBOURNE BRISBANE
Paraplanner (<1 years experience) 50-65 45-60 40-60
Paraplanner (>1 years experience) 60-80 60-80 60-80
Manager 70-120 70-110 70-110
Financial Planning Administration SYDNEY MELBOURNE BRISBANE
Financial Planning Administrator (<1years experience) 40-50 40-50 40-45
Financial Planning Administrator (>1 years experience) 45-70 45-65 45-65
Private Banking SYDNEY MELBOURNE BRISBANE
Private Banker (<1 years experience) 55-75 + Bonus 70-100 70-100
Senior (1 yr+ experience) 70-100 +Bonus 100-150 100-150
Director/Manager 100+ Bonus 150+ 150+
Credit Analysis 60-70 60-80 60-80
Marks Sattin Market Insights & Salary Guide 2015
$000’s per annum base salary (excluding super)
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
20
SALARY GUIDEWEALTH MANAGEMENT
20
Business Development / Relationship Management SYDNEY MELBOURNE BRISBANE
Business Development Manager (<2 years experience) 60-80 60-80 50-75
Business Development Manager (>2 years experience) 80-150 80-140 75-140
Account Manager (<2 years experience) 55-75 55-90 55-80
Senior Account Manager 75-120 90-120 90-120
Business Development Associate/Officer 50-65 50-75 50-75
Advisor/Client Services 50-65 50-75 50-75
Distribution SYDNEY MELBOURNE BRISBANE
Sales Support 55-65 55-65 55-65
Business Development Associate 65-75 65-75 65-75
Business Development Manager 80-140 80-140 80-140
Regional Sales Manager 150-180 150-180 150-180
National Sales Manager 200-250 200-250 200-250
Key Account Manager 180-200 180-200 180-200
Marks Sattin Market Insights & Salary Guide 2015
$000’s per annum base salary (excluding super)
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
21
ABOUT MARKS SATTIN
• Commerce & Industry
• Financial Services
• Private Practice
• Public Sector & Government
• Compliance & Risk Management
• Corporate & Retail Banking
• Custody & Funds Management
• Financial Services - Banking
Our Specialisations
ACCOUNTING
BANKING, RISK & COMPLIANCE
• General Insurance
• Life Insurance
• Workers Compensation
INSURANCE & WORKERS COMPENSATION
• Private Wealth Management
• Superannuation
WEALTH MANAGEMENT of our clients would use our services again and would recommend us to others*
of our candidates would use our services again and would recommend us to others*
100
100
%
%
*source: 2014 post placement questionnaire feedback
Our Locations
Marks Sattin are specialists in financial
recruitment - insurance, banking &
financial services and accounting. Our
clients and candidates understand the
benefits of dealing with a true specialist,
as we only work within these niche
disciplines.
We have been providing financial
recruitment solutions in Australia since
2007. Our consultants are dedicated
exclusively to selected markets,
industry sectors and candidate skill
sets, developing an impressive depth of
knowledge in their specialist markets.
They have an authoritative understanding
of industry sectors, further improving the
quality of advice and personal service we
offer our candidates and clients.
Marks Sattin Market Insights & Salary Guide 2015
UK
Leeds London
Manchester Reading
IRELAND
DublinSingapore
Sao Paulo
Sydney
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |
22
CONTACTS
Dublin
P: +353 (0)1 669 8509
Leeds
P: +44 (0)113 242 8177
London
P: +44 (0)20 7321 5000
Manchester
P: +44 (0)161 638 8630
Moscow
P: +7 (495) 935 86 06
Reading
P: +44 (0)118 900 1800
Sao Paulo
P: +55 (11) 4890 0510
Singapore
P: +65 6590 9140
Sydney
P: +61 2 9247 5655
International Offices
National Office
Disclaimer This research was carried out by means of an electronic questionnaire. The remuneration tables are supplemented with data and market information that Marks Sattin has access to. The results are provided as generic market information only. Marks Sattin does not make any warranties regarding the use, validity, accuracy or reliability of the results and information obtained. Marks Sattin will not be liable for any damages of any kind arising out of or relating to use of this information.
Marks Sattin Market Insights & Salary Guide 2015
Marks Sattin Australiawww.markssattin.com.au @MarkssattinAU Marks Sattin Australia Marks Sattin Australia| | |