www.arkgroupaus t ra l i a . com.au

The public sector requires a different approach for the continual development of their intranet

Many organisations today have developed their intranets to compliment new ways of working to achieve work optimisation and cost savings. Successfully integrated intranet is a vital corporate collaboration and communication tool and can be leveraged as an effective service portal.

However, a considerable number of public sector organisations are still falling behind and failing to optimise their intranet to its full capacity. Whether due to problems of business support or a lack of funding, their intranets are not usually recognised as a business critical system by the organisation and practitioners find themselves struggling to advance their intranets. As mobile usage and social networking increases, organisations must move beyond technology and consider design and usability in order to cater for advancing user needs and expectations.

A Two-Day Master Forum (New Learning Format)

Intranets and the Australian Government

This highly unique event, works together to give you the practical knowledge through a forum setting and two hands-on interactive workshops

19-20 May 2014, Rydges Capital Hill, Canberra

Hear practical case study presentations from:

Queensland University of TechnologyDepartment of Internal Affairs NZ

Department of Premier and CabinetCSIRO

Take part in Interactive Workshops on:Transitioning from ‘information focused’ to

‘action focused’ intranets

and

Sensational intranets - Approach and reality

Jumping into the next century: creating proactive intranets ó

Using free and low-cost technology to transform intranets ó

Turbo-charging your intranet project through agile strike ó

forces and rapid prototyping

Leveraging social collaboration ó

Combining multiple intranets ó

Designing and creating user targeted site and content ó

Lifting engagement during constant change ó

Building an efficient working platform ó

Increasing information sharing and collaboration ó

Day One - Monday, 19 May 2014

Intranets and the Australian Government aGenDa

This highly unique event, works together to give you the practical knowledge through a forum setting and two hands-on interactive workshops

19-20 May 2014, Rydges Capital Hill, Canberra

8:30 Registration and refreshments

9:00 Chairperson's opening remarks and Icebreaker This session will include an introduction from the chairperson, an ice breaker session and then delegates will

have the opportunity to share their challenges. Ruth Ellison, Principal User Experience Consultant, Stamford Interactive

9:30 Getting out of the past and jumping into the next century: proactive intranetsTransitioning from and old static site to a dynamic, personalisable and ó audience targeted site The role of intranets in the future ó

Nazli Seghar, Communication Technical Lead, CSIRO

10:45 Morning refreshments and networking

11:15 Transforming underperforming intranets... on a shoestringAre traditional intranets dead? Using free and low-cost technology to transform and deliver amazing results óDeploying ó ‘agile strike forces’ and rapid prototyping to turbo-charge your intranet projectNear enough IS good enough: the importance of perpetual beta óTips for minimising risk, securing executive support and ó leveraging social collaboration to drive your organisation's productivity

Darren Whitelaw, Assistant Director, Department of Premier and Cabinet

12:30 Networking lunch (Let us know if you have any special dietary requirements 2 weeks prior to the forum)

1:30 Interactive workshop: Transitioning from ‘information focused’ to ‘action focused’ intranets Facilitated by: Tamsin Stanford, UX Manager, U1 Group

This half-day workshop will enable participants to spot and build on opportunities to shift their intranets from passive to active. It looks beyond hit rates to help you identify metrics in your organisation relating to content, usability and productivity that are valuable for proving a business case or just establishing a benchmark.

Through brainstorming and activities, participants will build up ideas to take away and start actioning with their teams.

Participants are encouraged to share their thoughts and experiences to make the most of the learning experience.

About the workshop leader: Tamsin is an online communications and usability specialist who has

been hooked on intranets and websites since 1999. In particular, she loves how a good intranet can really help an organisation achieve its strategy, be more productive and support employee engagement.

Her experience spans user research, content strategy and using lean six sigma methodology to demonstrate business value in a cost-conscious environment.

She spent more than 13 years managing intranets and websites in a range of sectors – including local government, finance and non-profit – before joining U1 Group in 2013.

As well as focusing on usability and functionality, Tamsin is a keen writer and grammar devotee who understands the power of succinct and engaging writing in the online space, from social content to policies and processes.

4:30 Closing remarks and end of day one

Day TwO - Tuesday, 20 May 20148:30 Registration and refreshments

9:00 Chairperson's opening remarks and Icebreaker This session will be an opportunity for delegates to recap learnings from day 1

Ruth Ellison, Principal User Experience Consultant, Stamford Interactive

9:30 Finding common ground – combining multiple intranetsMany vs one, the pros and cons of multiple intranets ó ó Assessing multiple intranets to design a centralised approachGaining buy-in from local intranet owners óUsing personalisation and profile to target content to various users ó

Natalie Ryan, Intranet Project Leader, Queensland University of Technology

10:45 Morning refreshments and networking

11:15 Using the intranet to lift engagement and create a new cultureWorking positively in a context of change and disengagement óSupporting senior management to lift their visibility óFinding creative and cost effective ways to use the intranet óWorking collaboratively with internal communications and HR ó

Shona Brown, Manager Internal and Publishing Communication, Department of Internal Affairs NZ; Past president of IABC Wellington

12:30 Networking lunch (Let us know if you have any special dietary requirements 2 weeks prior to the forum)

1:30 Interactive workshop: Sensational intranets - Approach and reality

Facilitated by: Slava Gorbunov, Enterprise Content Management & Collaboration Specialist, Wylde Solutions

In this workshop, we will discuss the practical aspects of Intranet implementations and ways of building it using SharePoint, for it to be an efficient working platform for the organisation.

We will explore what can be done to design and create magnificent tools for your daily information work that may not only improve the business processes, but also increase involvement of people in information sharing and collaboration within the company.

Features such as: Selection of the applications, social features, search, personalisation and other interesting topics will also be reviewed.

About the workshop leader: Slava Gorbunov is an Enterprise Content Management & Collaboration Specialist with more than 12 years in IT

industry and has been working with SharePoint daily since 2004.

He has consulted numerous customers from Australia, USA and Canada such as News Limited, City of Sydney, CBP Lawyers, NBN Co, UXC, Catholic Health Care, BVN Architecture and Australian Institute of Company Directors.

His main focus is to deliver industry best level of SharePoint consulting, architecture, customisation and training.

4:30 End of master forum

Pricing Two-DayMaster Forum

Standard Pricing q$1995 + GST =$2194.50

Early bird (exp: 20/04/2014)Not valid with any other offer

qsave $300$1695 + GST = $1864.50

Event venue and accommodation

Preferential rates are available, be contact and quote

"Ark Group Australia" at Rydges Capital Hill

Cnr Canberra Avenue & National Circuit

Forrest, Canberra, ACT 2603

Phone: 02 6295 3144

www.rydges.com

Sponsorship or Exhibition Opportunities

If you are interested in sponsoring or exhibiting at this event

please contact Ark Group Austrailia on:

Phone: 1300 550 662

Email:aga@arkgroupasia.com

Intranets and the Australian Government 19-20 May 2014, Rydges Capital Hill, Canberra

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Bookings can be submitted at any stage prior to the 1. event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded.Payment must be received in full prior to the course.2. All speakers are correct at the time of printing, but are 3. subject to variation without notice.If the delegate cancels after the booking has been 4. accepted, the delegate will be liable to the following cancellation charges:

Cancellations notified over 45 days prior to the event �will not incur a cancellation fee. In the event of a cancellation being between 45 and �30 days prior to the event, a 20% cancellation fee will be charged.

For cancellations received less than 30 days prior to �the event, the full delegate rate must be paid and no refunds will be available.

All bookings submitted by e-mail, fax, or over the 5. telephone are subject to these booking conditions.All cancellations must be received in writing.6. Ark Group Australia will not be held liable for 7. circumstances beyond their control which lead to the cancellation or variation of the programme.All bookings, whether Australian or overseas will be 8. charged Australian GST at the prevailing rate at the time of booking.Delegates are responsible for their own travel, 9. accommodation and visa requirements.

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