authentic leadership - amazon s3 · not just the latest trend ... ^authentic leadership starts with...
TRANSCRIPT
Julie B. Smith Division Administrator
Los Angeles County
Child Support Services
Trish Skophammer Assistant Director
Ramsey County
Attorney’s Office
AUTHENTIC LEADERSHIP
If you ask what is the good of education in general, the answer is easy; that education makes good men, and that good men act nobly.
- Plato
Authentic Leadership- Bill George (2003)
True North- Bill George (2007)
Authentic Leadership: Courage in Action- Robert Terry (1993)
Navigating Integrity- Al Watts (2010)
The Sources
Emphasizes building the leader's legitimacy through honest relationships
Values input from followers
Built on an ethical foundation
Positive people with truthful self-concepts who promote openness
What is Authentic Leadership?
Ancient Greek Philosophers
Know Thyself
Not just the latest trend…
Prudence
Temperance
Justice
Fortitude
The Ancient Virtues
Know yourself
Be genuine
Be fair minded
Do the right thing
In today’s words
Keeps you on track. Based on;
Values
Motivations
Passion
Sources of satisfaction
Internal compass
No clear profile of an ideal leader
Cannot be described by a list of characteristics or traits
Defined by life stories and how the stories are framed to discover their passion and purpose
What makes an effective leader?
The power of story
Purpose and passion
Values
Heart
Relationships
Self discipline
The power of story
It’s not my fault
He made me do it
I forgot
It’s not my job
No one told me
Accountability
Don’t make promises you can’t keep
Keep track of your promises
Discern and revisit
Accountability
Authentic Leadership Questionnaire
Any personality assessment
Mentor
360 reviews
Assessing your leadership
From Student
To Manager
To Leader
My story
“Authentic Leadership starts with a journey of self-awareness, understanding of who you are, and the ability to recognize not only your own potential, but the potential and passion of others”………………..JBS
How do I want my organization to look?
How do I want families to feel after leaving our office?
How do I want my employees to feel about work?
What do I want to leave behind?
Visualize Success
What I know for sure!
Lead with . . .
Recognize and seize opportunity
Step outside of what is no longer needed
Fearless and bold leadership
Courage
Passion . . .
Drives vision
Ignites others
Raises influence
Don’t be afraid to make mistakes
Control what you can
Pay attention to relationships
Think positively
Focus on solutions
Resilience
Add value
Communication & Teamwork
Gratitude
Understand you can’t do this on your own
Be supportive of the people and conscientious of the mission
Believe people can do more – be more-accomplish more
Connection Leadership is about relationships
Demographics High crime rate area Poverty – low income High underground economy Highest number of aided and
formerly aided case participants Highest homeless population
Morale & motivational issues Safety and security concerns Performance – 56% of current
collections
Story of South Los Angeles
In the beginning:
Story of South Los Angeles
Strategies Engaged staff through a reinforcement of the vision and
mission (WHY ARE WE HERE?) Spearheaded several campaigns designed to increase
performance Collaborated with our community partners Implemented “Family Centered Services” Provided staff with training and tools to improve quality
of work
Increased collections from 56% to 63.1%!
Story of South Los Angeles
The ending:
Questions ?
Julie B. Smith
Division Administrator
Los Angeles County (CA)
Child Support Services
LA County CSSD@CSSDLA
Los Angeles County Child Support Services
Department @ LACSSD
Trish Skophammer
Assistant Director
Ramsey County (MN)
Attorney’s Office
https://www.linkedin.com/in/trish-skophammer-2485ab17
Contact Information
Timothy L. Lightner Child Support Specialist II, Enforcement Supervisor Alaska Child Support Services [email protected] https://www.linkedin.com/in/timothy-lightner-b1858532