auto and home insurance for alumni associations creating a relationship that grows over time

Auto and Home Insurance for Alumni Associations

Creating a relationship that grows over time

Benefits for you:

• A proven approach to engaging your alumni

• A great source of non-dues revenue

• Responsive/personal service from a dedicated Account Management Team

• Simple and convenient implementation and ongoing management

• No administrative burden – we do all the work

Importance of Auto and Home Insurance to Alumni

Associations


Benefits for your alumni:

• Comprehensive auto and home insurance coverage at competitive rates – plus exclusive group savings in most states

• Unique coverage options such as New Car Replacement, Accident Forgiveness and 24-Hour Roadside Assistance

• Choice of enrollment options: Local sales offices, call centers and Internet

• 24-hour claims and emergency home repair services

Importance of Auto and Home Insurance to Alumni


• Company reputation

• Quality of program

• Easy coordination and administration

• Pricing sophistication & discounts offered

• Availability

• Ability to service in multiple channels

• Claims Service

Choosing a Provider


Liberty Mutual Group

• No. 1 sponsored auto and home insurance program in the country

• $109.4 billion in consolidated assets and $31.1 billion in annual consolidated revenue as of 2009

• Ranked 71st on the Fortune 500 list of largest US corporations

• 5th largest property and casualty insurer in the US

• 9th largest writer of personal lines insurance in the US


Fortune Magazine - May 4, 2009

• More than 13,500 client relationships including corporations, associations, groups and credit unions

• Currently partner with eight out of every 10 alumni associations that offer personal lines insurance programs

• Client retention rate of 99%

• More than 3.2 million affinity policies and over $3.8 billion in premium

• Over 80% of all personal insurance new business comes from affinity groups

Liberty Mutual Partnerships


Liberty Mutual’s Partnership Growth


• University of Notre Dame Alumni Association

• Alumni Association of the University of Michigan

• Brown University Alumni Association

• UCLA Alumni Association

• Texas Exes (University of Texas)

• The Ohio State University Alumni Association

• SUNY Albany Alumni Association

• Seton Hall University Alumni Association

• Boston University Alumni Association

• University of Tennessee Alumni Association

• University of Virginia Alumni Association

A Few Marquee Clients


• Auto, Home, Condominium, Renters

• Personal Liability Protection

• Valuable Possessions Protection

• Watercraft

• Motorcycles

We offer Products that your Alumni Need

* Discounts Vary By State


Alumni Receive a Multi-Policy Discount for Insuring Auto and Home !

*

No matter how your alumni like to purchase their insurance, Liberty Mutual has a service solution to fit them.

Your Alumni Decide



Your Alum's Experience

Local OfficeCall or go to 350+ local

offices1900 representatives

Call Center

Mon – Fri, 7am-1:00amEST

Sat, 7am-11:30pmEST

Sun, 9am-10pm EST

Internet

Obtain a quote or service your policy 7days a week,

24 hours a day

File using Internet 24 hours a day

Claims Personnel available 24 hours a day

Alum wants a quote orAlum needs to make

a change to their policy

Alum needsto file a claim

e-Service Features

• Real-time auto insurance quotes

• Real-time homeowner quotes

• Access policies

• Request changes to a policy

• File and track a claim

• View and pay your bill

• Download safety information

• Request proof of insurance

• Locate a local office


Value-Added Claims Service

• Total Liberty Care – over 1,500 network repair facilities

• 24-Hour Roadside Assistance

• Optional Unlimited Rental Coverage

• New Car Replacement

• Contractor Referral Network – a guaranteed source for local, qualified, quality contractors

• Personal Property Replacement Coverage

• Lifetime Repair Guarantee


The Liberty Mutual Difference Active Account

Management• Designated Account Manager who will handle

the design and execution of your communication plan

• Best in class Direct Marketing Team with experienced direct marketing and analysis professionals

• Quarterly account reviews

• Targeted partnership and sponsorship opportunities

• Conference tools


Easy 3-Step Implementation

Auto and Home Insurance for Associations

Meet with your Account Manager to set up plans to drive initial awareness and enrollment.

Build an ongoing communications program, adding new tools as desired to increase awareness.

Review quarterly program results with your Account Manager to evaluate your program’s success and develop new ideas to keep members engaged.

1

2

3

Alumni Communications

• Direct Mail

• Co-branded client website

• Customized URL links

• Electronic Ads

• E-mail announcements and reminders

• Tele-enrollment meetings

• Content for newsletters

• Integrated at-home communications

• On-site representation, if desired


Direct Mail

Newsletter AD

Email

Liberty SolutionsHelping your alumni every step of the way with

practical and useful information and tools.

• Interactive safety quizzes

• Videos

• Discounts on Auto & Home related products

• Monthly newsletter with personal loss prevention tips


Liberty Mutual Renters Insurance

Youcovered.com? is a dedicated website informing renters how to protect their possessions.

• Risk assessment tools

• Customized coverage options and discounts

• Resources to prevent Identity Theft, Home Burglary, and Fire


Additional Liberty Mutual Content-Rich Websites &

Programs


http://www.responsibilityproject.com/

http://www.responsiblesports.com/default.aspx

Your Evaluation ScorecardAlumni Benefit Aspects Liberty Mutual Provider XYZ

Company reputation ?

Quality of program – available in all 50 States

?

Pricing, discounts offered ?

Easy coordination and administration

?

Products Auto + Home +Other ?

Ability to service in multiple channels

?

Alumni-facing internet site with value-added functionality

?


In Conclusion

• Delight your alumni with valuable benefits • Save your alumni money with exclusive group

savings

• Save your alumni time with convenient payment and enrollment options, along with value-added services from an industry leader

• A rewarding partnership for your alumni association • A dedicated Account Manager will work with you

to develop and execute a marketing plan that best engages your alumni and fits with your goals


Your alumni association benefits from program participation and member

satisfaction!

auto and home insurance for alumni associations creating a relationship that grows over time

Documents

alumni associations

alumni auto

alumni associations

alumni associations

home insurance coverage

home insurance program

us auto

state auto