auto insurance claim management system

You are in Good Hands

Brief Background

• About ABC Insurance Company

• Rev – AMP 3.0 Program

User roles and Keywords

• Insured

• Surveyor/Agent (only Exclusive)

• Adjustor (only Exclusive)

• Branch Employee

• Branch Manager

• Claim Disbursement Department

• FCPS

• UEID

Insured

File Claim

Track Claim Status

Connect with Claim Adjustor

Login/Register

ABOUT USPREMIUMPOLICY CLAIMS

ENG

File Claim Track Claim View All Claims

POLICY NUMBER 999562641226


LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome User

SELECT POLICY:

FILE CLAIM ONLINE

FOOTER

FILE CLAIM ONLINE

FILE CLAIM AT NEAREST BRANCH

DOWNLOAD MOTOR INSURANCE CLAIM FORM

NEED ASSISTANCE IN FILING CLAIM

GET A PERSONALISED AGENT ASSISTANCE. CALL AT 8888 888 888EMAIL US AT: [email protected]



SELECT POLICY:

FILE CLAIM ONLINE



ENG




LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


SELECT POLICY:

FILE CLAIM ONLINE

FOOTER

FILE CLAIM ONLINE

FILE CLAIM AT NEAREST BRANCH

DOWNLOAD MOTOR INSURANCE CLAIM FORM

NEED ASSISTANCE IN FILING CLAIM

GET A PERSONALISED AGENT ASSISTANCE. CALL AT 8888 888 888EMAIL US AT: [email protected]


ENG


LossDetails

StatementOf

Incident

ImportantInstructions

Policy Holder &Vehicle Details

Driver, Passenger & Third Party DamageDetails

UploadProof Pics

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

List of Documents required for claim settlement(Photo Proof must be attached with claim)

Claim for accidental damages:1. Proof of insurance - Policy / Covernote copy2. Copy of Registration Book, Tax Receipt [Please furnish original for verification]3. Copy of Motor Driving Licence [with original] of the person driving the vehicle at the material time4. Police Panchanama/FIR ( In case of Third Party property damage /Death / Body Injury)5. Estimate for repairs from the repairer where the vehicle is to be repaired6. Repair Bills and payment receipts after the job is completed7. Claims Discharge Cum Satisfaction Voucher signed across a Revenue Stamp [format attached below]

Claim for theft cases:1. Original Policy document2. Original Registration Book/Certificate and Tax Payment Receipt3. Previous insurance details - Policy No, insuring Office/Company, period of insurance4. All the sets of keys/Service Booklet/Warranty Card5. Police Panchanama/ FIR and Final Investigation Report6. Acknowledged copy of letter addressed to RTO intimating theft and making vehicle "NON-USE"7. Form 28, 29 and 30 signed by the insured and Form 35 signed by the Financer, asthe case may be, undated and blank8. Letter of Subrogation9. Consent towards agreed claim settlement value from you and Financer10. NOC of the Financer if claim is to be settled in your favour11. Blank and undated "Vakalatnama"12. Claim Discharge Voucher signed across a Revenue Stamp [format attached below]Additional documents in specific claims shall be intimated separately.

LossDetails

StatementOf

Incident




UploadProof Pics


ENG



LossDetails

StatementOf

Incident



UploadProof Pics

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER


ENG



LossDetails

StatementOf

Incident



UploadProof Pics

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER


ENG



LossDetails

StatementOf

Incident



UploadProof Pics

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER


ENG



LossDetails

StatementOf

Incident


UploadProof Pics


LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER


ENG



LossDetails

StatementOf

Incident


UploadProof Pics


Browse Images

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

UPLOAD IMAGES

*Image size must not exceed 3MB Supported Formats: .png, .jpg, .gif

CHOOSE IMAGES: UPLOAD

SUBMIT CLAIM

Email sent to User After Successful filing of Claim


ENG


CLAIM NUMBER 1231564789321

SELECT CLAIM

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

FILED ON DATE: DD/MM/YYYY

APPROVED BY SURVEYOR

ON DD/MM/YYYY

APPROVED AMOUNT: 99999 INR

APPROVED BY ADJUSTOR

ON DD/MM/YYYY


AWAITING DISBURSEMENT DEPT

ESTIMATED TIME: 3DAYS 2HRS

CONTACTADJUSTOR

SELECT CLAIM:


ON DD/MM/YYYY




CONTACTADJUSTOR


ENG



SELECT CLAIM

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER



ON DD/MM/YYYY



ON DD/MM/YYYY




CONTACTADJUSTOR

SELECT CLAIM:


ENG



SELECT CLAIM

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

SELECT CLAIM:

TRACK CLAIM STATUS




ON DD/MM/YYYY



ON DD/MM/YYYY




CONTACTADJUSTOR

CONTACT ADJUSTOR


MAX 500 CHARACTERS

CHOOSE FILES

SUBJECT:

BRIEF DESCRIPTION:

ATTACHMENTS:

SUBMITMESSAGE

UPLOAD

FILE NAME.FORMAT

FILE NAME.FORMAT

FILE NAME.FORMAT

SIZE

SIZE

SIZE

TRACK CLAIM STATUS






MAX 500 CHARACTERS

CHOOSE FILES

SUBJECT:

BRIEF DESCRIPTION:

ATTACHMENTS:

SUBMITMESSAGE

UPLOAD

FILE NAME.FORMAT

FILE NAME.FORMAT

FILE NAME.FORMAT

SIZE

SIZE

SIZE

BranchEmpoyee

File Claimfor Insured

View FiledClaims

Login/ Register


ENG

File Claim View All Claims

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY








LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Employee

FOOTER

REFRESH FILTER

File Claim is same as File Claim for Insured

Agent/Surveyor

Login/Register

View Assigned Cliams

File Cliams on behalf of insured

Get Amount Estimate

Approve/RejectClaim

ReviewAssigned Claims

View Messages

File Claim is same as File Claim for Insured


ENG

File Claim View MessagesView All Claims

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY STATUS: WITH ADJUSTOR

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY STATUS: ASSIGNED

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY STATUS: REJECTED

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY STATUS: CLOSED





LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Agent

FOOTER

REFRESH FILTER


ENG

File Claim View All Claims


View Messages

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Agent

FOOTER

APPROVE CLAIM

REJECTCLAIM

GETESTIMATE

SAVE

APPROVE CLAIM

REJECTCLAIM

GETESTIMATE

SAVE





SELECT POLICY







FILE CLAIM

VIEW POLICY DETAILS

FILL CLAIM DETAILS

DD/MM/YYYY

HH:MM

SELECT

SELECT

MAX 1000 CHARS

NEXT SECTION

LOSS DETAILS (ACCIDENT/THEFT)

DATE:

TIME:

PLACE OF LOSS:

PURPOSE OF JOURNEY:

JOURNEY DESTINATION:

NO OF PEOPLE TRAVELLING:

NATURE OF GOODS CARRIED:

POLICE REPORT DETAILS:

FILL CLAIM DETAILS

NEXT SECTION

STATEMENT OF ACCIDENT/THEFT OCCURRENCE

FILL CLAIM DETAILS

NEXT SECTION

DRIVER DETAILS

FILL CLAIM DETAILS

SUBMIT CLAIM DETAILS

THIRD PARTY PROPERTY DAMAGE

UPLOAD EVIDENCE PICTURES

FILL CLAIM DETAILS

NEXT SECTION

OCCUPANT/THIRD PARTY INJURY DETAILS

VIEW CLAIMS











CLAIM DETAILS

MAX 200 CHARACTERS


POLICY DETAILS

LOSS DETAILS

OCCUPANT DETAILS

ADD COMMENTS

GET ESTIMATE

APPROVE REJECTSAVE

VIEW MESSAGES

FROM SUBJECT DATE TIME







Adjustor

Login/Register

View AssignedClaims

Review Claims

Approve/RejectClaims

Escalate Claims

ViewMessages


ENG

View All Claims View Messages

CLAIM NUMBER 1231564789321 FILED ON:DD/MM/YYYY STATUS: DUE FOR PAYMENT








LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Adjustor

FOOTER

REFRESH FILTER


ENG


View All Claims View Messages

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Adjustor

FOOTER

APPROVE CLAIM

REJECTCLAIM

ESCALATE SAVE

APPROVE CLAIM

REJECTCLAIM

ESCALATE SAVE





VIEW CLAIMS











CLAIM DETAILS

MAX 200 CHARACTERS


POLICY DETAILS

CLAIM DETAILS

SURVEYOR COMMENTS

ADD COMMENTS

ESCALATE APPROVE REJECT

UPLOAD EVIDENCE PICTURES

SAVE

BranchManager

Login/Register

View AllClaims

Assign Claims

GenerateReports

Send Reports

SALESEMPLOYEESPOLICY CLAIMS

ENG

CLAIM NUMBER 1231564789321 STATUS: PENDING ACTION

CLAIM NUMBER 1231564789321 STATUS: WITH AGENT

CLAIM NUMBER 1231564789321 STATUS: REJECTED


CLAIM NUMBER 1231564789321 STATUS: WITH ADJUSTOR

CLAIM NUMBER 1231564789321 STATUS: CLOSED


VIEWREPORTS

CREATEREPORTS

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000

A | A | A Welcome Manager

FOOTER

VIEW ALL CLAIMS

M

September 16

T W T F S S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

PLANNER


MESSAGES






REPORTS

MANAGER S DASHBOARD

WIDGETS

< >








VIEW ALL CLAIMS


MESSAGES






VIEWREPORTS

CREATEREPORTS

REPORTS


ENG

SELECT SELECT








LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

VIEW CLAIMS

SELECT ROLE: SELECT EMPLOYEE: ASSIGN CLAIM

CLAIM DETAILSOF SELECTED CLAIMFROM ABOVE LIST

SELECT SELECT



SELECT ROLE: SELECT EMPLOYEE: ASSIGN CLAIM


ENG

SELECT

SELECT

DD/MM/YYYY DD/MM/YYYY

LOGOCONTACT US

HELP LINE: 9999 999 999 0000 000 000


FOOTER

CREATE REPORTS

PERIOD:

GENERATE

CLAIM TYPE:

FROM DATE: TO DATE:

CLOSED

REJECTED

PENDING ACTION WITH AGENT

WITH ADJUSTOR

WITH DISBURSEMENT

CLAIM STATUS: CLAIM AMOUNT:

Rs.10000 - RS.100000

Rs.1000001 - RS.500000

Rs.5000001 - RS.1000000

Rs.10000001 AND ABOVE

FILTERSSORT

SELECT

SELECT

DD/MM/YYYY DD/MM/YYYYPERIOD:

GENERATE

CLAIM TYPE:

FROM DATE: TO DATE:

CLOSED

REJECTED

PENDING ACTION WITH AGENT

WITH ADJUSTOR

WITH DISBURSEMENT

CLAIM STATUS: CLAIM AMOUNT:

Rs.10000 - RS.100000

Rs.1000001 - RS.500000

Rs.5000001 - RS.1000000

Rs.10000001 AND ABOVE

FILTERSSORT

auto insurance claim management system

Software