autumn wave 2012 - loughborough university · university of greenwich plymouth university...

Strictly copyright © IGI Services 2013

Student Barometer Autumn Wave 2012

All materials strictly copyright © IGI Services 2013


Overview

Summary Pre - Arrival Experience Appendix

Application

Key Influences

Changing Expectations

Decision Factors

Living

Learning

Support

Arrival

Headline Results

National Trends

Survey Response

Survey Overview Deliverables

Questionnaire

About i-graduate

2

Additional Info


All Participating Institutions - UK ISB (161,781), SB (87,328), ISBSB (136,552)

Institutions in bold surveyed international and domestic students

University of Aberdeen University of Huddersfield University of Reading

Anglia Ruskin University The University of Hull Royal Holloway, University of London

Aston University Imperial College London University of Roehampton

University of Bath Kingston University The University of Sheffield

University of Bedfordshire University of Leeds Sheffield Hallam University

University of Birmingham Leeds Metropolitan University University of Southampton

University of Bristol University of Leicester University of St Andrews

Bucks New University Liverpool John Moores University Staffordshire University

Cardiff University Loughborough University University of Surrey

Cardiff Metropolitan University London South Bank University University of Sussex

Coventry University London School of Economics Teesside University

University of Dundee Manchester Metropolitan University University of the Arts London

The University of Edinburgh Newcastle University University for the Creative Arts

University College Falmouth The University of Northampton University College Birmingham

University of Glasgow Northumbria University University College London

Glasgow Caledonian University University of Nottingham (UK campus) University of Central Lancashire

University of Gloucestershire University of Oxford University of East Anglia

Goldsmiths, University of London Oxford Brookes University University of East London

University of Greenwich Plymouth University University of the West of England, Bristol

University of Hertfordshire Queen Mary, University of London University of Warwick

UK ISBSB (98,124), UK ISB (64,527), UK SB (57,867)


The introduction of higher fees has not had a notable impact on satisfaction:

Base: Domestic 1st Year UG Autumn 2011 (17,488) and Autumn 2012 (16,638)

2011 2012 Difference

Recommendation 90% 91% ↑1%

Learning Overall 90% 91% ↑1%

Course Organisation 88% 89% ↑1%

Careers Advice 75% 76% ↑1%

Employability 86% 87% ↑1%

Performance Feedback 80% 80% 0%

Work Experience 78% 78% 0%

Learning Support 86% 85% ↓1%

UK Domestic 1st Year UG Summary – Autumn 2012 (vs. Autumn 2011)

12


Loughborough

(4099)

ISBSB

(122367)

1994 ISBSB

(13703)

UK ISBSB

(88550)

58% I would actively encourage people to apply 40% 46% 44%

34% If asked, I would encourage people to apply 44% 41% 42%

7% I would neither encourage nor discourage people to apply 13% 11% 11%

1% If asked, I would discourage people from applying 2% 2% 2%

1% I would actively discourage people from applying 1% 1% 1%

Propensity to recommend – all students

Would you recommend the institution to others thinking of applying here? 14


Loughborough

(4099)UG (2952) PGT (691) PGR (432)

58% I would actively encourage people to apply 61% 49% 48%

34% If asked, I would encourage people to apply 31% 43% 39%

7% I would neither encourage nor discourage people to apply 6% 6% 10%

1% If asked, I would discourage people from applying 2% 1% 2%

1% I would actively discourage people from applying 1% 1% 0%

Propensity to recommend – all students (by study level)

Would you recommend the institution to others thinking of applying here? 15


3%

4%

1%

2%

1%

2%

13%

17%

6%

7%

7%

10%

53%

55%

56%

60%

53%

60%

31%

24%

37%

31%

39%

27%

0% 20% 40% 60% 80% 100%

Loughborough (4035)

1994 ISBSB (13440)

Loughborough (4037)

1994 ISBSB (13450)

Loughborough (4038)

1994 ISBSB (13463)

Strongly Disagree Disagree Agree Strongly Agree

My course of study has been worth the

investment of money

My course of study has been worth the investment of time

The University experience has lived

up to my expectations

To what extent do you agree or disagree with the following statements:

Overall reflections – all students


-1.4%

-1.4%

-0.5%

-0.2%

0.5%

9.1%

9.3%

9.6%

11.8%

14.8%

-15% -10% -5% 0% 5% 10% 15%

Good place to be (Living)

Academics' English (Learning)

Health Centre (Support)

Multicultural (Learning)

Campus environment (Living)

Social activities (Arrival)

Accommodation cost (Living)

Accommodation Office (Arrival)

Work experience (Learning)

Living cost (Living)

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Loughborough ISBSB vs 1994 ISBSB

Autumn 2012 Summary – all students

18


-10.3%

-6.5%

-4.0%

-4.0%

-3.0%

11.7%

12.5%

12.6%

13.6%

13.7%

-15% -10% -5% 0% 5% 10% 15%

Social facilities (Living)

Internet access (Living)

Earning money (Living)

Performance feedback (Learning)

Host friends (Arrival)

Accommodation Office (Support)

Host culture (Living)

Finance Office (Arrival)

Accommodation Office (Arrival)

Home friends (Arrival)

To

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Autumn 2012 vs Autumn 2008

Wave-on-wave Summary – all students

19


27%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%ISBSB Response Rate

Response range – all participating institutions

21

Response Population Response Rate

Loughborough

ISBSB 20124,391 16,458 27%

1994 Group ISBSB

201215,100 74,269 20%

UK ISBSB 2012 97,055 438,690 22%

Global ISBSB 2012 136,552 679,583 20%


16%

13%

11%

11%10%

9%

9%

8%

5%

5%

3% Loughborough (4391)

School of Business and EconomicsSchool of ScienceSchool of Social, Political and Geographical SciencesSchool of Sport, Exercise and Health SciencesSchool of Aeronautical, Automotive, Chemical and Materials EngineeringWolfson School of Mechanical and Manufacturing EngineeringSchool of the Arts, English and DramaSchool of Civil and Building EngineeringSchool of Electronic, Electrical and Systems EngineeringLoughborough Design SchoolOther

24

School/ Department breakdown – all students


23%

31%

3%

13%

2%

11%

16%

3%

46%

26%

34%

3%

16%

4%

12%

18%

2%

41%

Studying outside the UK

Not attending university

Studying a part-time course

Studying at a university with lower fees

Studying a distance learning course

Studying a course with higher earning potential

Delaying entry to university for a year or more

Other

None

Loughborough (686) 1994 SB (2254)

In 2012 the fee structure for UK universities changed. In light of this, did you consider any of the following:

Changing expectations: domestic UG students

36


While the university receives no more money for higher fees, how could any additional income be used most wisely? (Most = 1 Least = 6) 37

Changing expectations: domestic UG students

3%

3%

10%

16%

28%

39%

8%

8%

22%

24%

21%

18%

12%

17%

25%

21%

12%

15%

11%

26%

21%

18%

11%

13%

22%

26%

16%

12%

16%

8%

45%

21%

6%

10%

12%

6%

0% 20% 40% 60% 80% 100%

Greater flexibility to work in part timeemployment whilst studying

More careers advice

Better links with employers

Greater opportunities for industryplacements as part of my degree

Greater availability ofscholarships/bursaries

More contact time with academic staff

Loughborough (656)

1

2

3

4

5

6


Loughborough ISBSB % UKISBSB % 1994 % ISBSB UKISBSB 1994

ARRIVAL AVERAGE 90.2% 85.0% 85.2% 84.5% 1 1 1

ARRIVAL OVERALL 92.8% 89.9% 90.1% 89.2% 1 1 1

Finance Office 94.2% 88.8% 88.3% 88.5% 2 2 1

First night 94.0% 88.4% 89.4% 87.9% 1 1 1

Meeting staff 94.0% 89.6% 90.5% 90.7% 4 4 1

Accommodation Office 92.4% 84.7% 85.1% 82.2% 2 1 1

Formal welcome 92.2% 89.2% 89.7% 88.7% 4 4 1

Accommodation condition 92.2% 83.8% 84.7% 83.1% 1 1 1

Registration 91.9% 88.7% 88.6% 89.2% 4 3 2

University orientation 91.7% 86.6% 86.6% 87.6% 2 1 1

Study sense 91.3% 84.5% 85.2% 84.7% 1 1 1

Social activities 91.0% 82.3% 82.0% 80.2% 1 1 1

Home friends 88.6% 86.7% 85.7% 85.0% 7 3 1

Welcome 88.3% 80.8% 80.8% 82.0% 2 2 1

Bank account 87.9% 79.7% 77.2% 78.7% 4 2 1

Other friends 87.7% 88.0% 88.7% 86.9% 19 16 3

Local orientation 86.8% 84.4% 84.1% 83.4% 5 4 1

Host friends 86.0% 85.1% 82.9% 80.9% 6 4 1

Internet access 83.7% 78.2% 79.6% 76.5% 7 6 2

40

Benchmarking arrival – all students

Arrival section asked to all 1st year students



LEARNING AVERAGE 89.6% 84.6% 85.5% 85.6% 1 1 1

LEARNING OVERALL 91.0% 86.1% 87.1% 87.8% 1 1 1

Expert lecturers 97.0% 94.2% 95.4% 96.0% 4 4 2

Virtual learning 96.4% 88.0% 90.0% 91.0% 1 1 1

Laboratories 95.2% 90.3% 91.7% 91.6% 1 1 1

Technology 94.6% 86.4% 88.3% 88.3% 1 1 1

Learning spaces 93.8% 86.4% 86.8% 87.6% 1 1 1

Online library 93.3% 89.2% 90.0% 89.2% 4 3 1

Quality lectures 93.2% 88.0% 89.2% 90.4% 2 2 2

Physical library 93.1% 88.0% 89.5% 90.2% 3 3 1

Course content 92.4% 89.4% 90.2% 90.3% 2 2 1

Topic selection** 92.3% 86.1% 86.3% 87.7% 2 2 1

Managing research** 91.8% 88.6% 88.9% 89.7% 5 4 1

Research 91.6% 87.5% 89.0% 89.3% 4 4 1

Assessment 91.2% 86.3% 87.5% 87.8% 6 4 1

Class size 91.2% 86.7% 87.1% 87.9% 5 4 1

Good teachers 91.0% 87.7% 89.2% 90.3% 10 8 3

Course organisation 90.2% 81.7% 82.5% 84.3% 1 1 1

Academics' English 89.8% 91.4% 92.4% 91.8% 28 24 5

Multicultural 89.7% 89.8% 91.6% 90.5% 23 19 4

Language support 88.7% 87.1% 87.9% 85.5% 13 11 1

Learning support 88.1% 84.7% 84.8% 86.5% 5 4 2

Employability 84.8% 79.0% 79.7% 78.8% 5 4 1

Performance feedback 83.2% 77.7% 78.3% 79.2% 7 5 1

Marking criteria 83.1% 77.1% 76.9% 76.9% 6 4 1

Careers advice 79.9% 70.6% 71.4% 72.0% 2 2 1

Work experience 79.7% 67.5% 67.3% 64.7% 3 3 1

Opportunities to teach** 75.5% 69.7% 69.9% 67.2% 2 2 1

46

Benchmarking learning – all students

**Postgraduate students only



LIVING AVERAGE 87.8% 80.3% 81.7% 81.6% 1 1 1

LIVING OVERALL 92.9% 88.4% 89.3% 89.0% 1 1 1

Sport facilities 96.3% 79.9% 81.8% 84.4% 1 1 1

Eco-friendly attitude 94.8% 87.2% 89.1% 89.6% 1 1 1

Campus environment 94.0% 89.1% 91.9% 92.4% 9 8 3

Accommodation quality 93.5% 85.5% 86.5% 85.9% 1 1 1

Safety 93.3% 88.9% 90.6% 90.6% 8 5 2

Transport links uni 93.1% 80.4% 83.9% 86.2% 1 1 1

Campus buildings 92.9% 86.1% 87.4% 87.8% 2 2 1

Worship facilities 92.8% 86.3% 87.7% 89.1% 1 1 1

Transport links 90.9% 81.4% 86.2% 85.5% 8 8 2

Host friends 90.1% 86.7% 85.4% 84.1% 4 4 1

Good place to be 90.0% 87.8% 90.7% 89.3% 21 18 3

Social activities 89.4% 80.9% 81.4% 80.3% 1 1 1

Visa advice 89.2% 81.5% 83.6% 81.4% 1 1 1

Other friends 88.0% 87.7% 88.8% 87.5% 16 14 3

Internet access 87.1% 80.9% 83.1% 81.3% 1 1 1

Home friends 87.0% 86.5% 85.7% 84.2% 10 6 1

Good contacts 85.4% 79.8% 80.2% 79.5% 1 1 1

Host culture 85.2% 83.8% 84.0% 82.7% 14 12 3

Living cost 84.4% 62.4% 64.3% 65.4% 1 1 1

Social facilities 81.7% 76.5% 76.7% 74.3% 4 4 1

Financial support 76.2% 65.3% 65.3% 67.1% 2 2 1

Accommodation cost 73.9% 59.6% 58.9% 62.0% 2 1 1

Earning money 70.5% 63.5% 65.4% 65.4% 4 3 1

51

Benchmarking living – all students


11%11%

20%

29%30%30%

38%43%

31%

62%

51%53%

64%

83%

65%

11%17%20%

26%32%

39%41%43%46%

60%61%64%72%

81%88%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

1994 ISBSB (13166)

Loughborough(3975)

Benchmarking support (usage %) – all students

55



SUPPORT AVERAGE 94.5% 90.1% 90.1% 90.2% 1 1 1

SUPPORT OVERALL 94.8% 89.9% 91.2% 91.1% 1 1 1

Clubs/societies 97.2% 92.9% 94.2% 92.8% 1 1 1

Graduate School** 96.8% 94.0% 94.2% 95.7% 1 1 1

Students' Union 96.8% 91.5% 92.3% 92.3% 1 1 1

Ctr for Faith & Spirituality 96.5% 92.7% 93.3% 93.8% 3 3 1

International Office 96.4% 91.2% 91.8% 91.1% 4 3 1

Student Advice & Supp Serv95.8% 92.0% 92.9% 91.9% 3 3 1

IT Servs 95.5% 89.4% 91.2% 90.8% 1 1 1

Warden Service 94.9% 90.1% 91.0% 91.4% 4 3 1

Disability Office 94.9% 91.0% 90.8% 92.6% 4 3 2

Finance Office 94.1% 87.2% 87.0% 88.1% 1 1 1

Careers & Employability Cntr93.9% 87.3% 88.0% 87.6% 1 1 1

Accommodation Office 92.4% 83.8% 85.4% 84.1% 1 1 1

Counselling 91.0% 88.2% 86.8% 88.0% 7 3 1

Catering 90.8% 77.7% 82.6% 82.8% 1 1 1

Medical Centre 90.6% 89.5% 89.9% 90.4% 11 9 2

Benchmarking support – all students

57 **Postgraduate students only

autumn wave 2012 - loughborough university · university of greenwich plymouth university...

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