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Avast plc 2020 Year end results 3 March 2021

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Page 1: Avast plc€¦ · Avast plc 2020 Year end results 3 March 2021. Disclaimer 2 ... • Localisation program helping drive global growth with customers up 16% in underpenetrated target

Avast plc2020 Year end results

3 March 2021

Page 2: Avast plc€¦ · Avast plc 2020 Year end results 3 March 2021. Disclaimer 2 ... • Localisation program helping drive global growth with customers up 16% in underpenetrated target

Disclaimer

2

This presentation has been prepared and issued by, and is the sole responsibility of, Avast plc (“Avast” or the “Company”), being the current holdingcompany of the Avast group (the “Group”).

The information and opinions presented or contained in this presentation (including forward-looking statements) speak as of the date hereof (unlessotherwise stated) and are subject to updating, revision, verification and amendment without notice and such information may change materially.Nothing in this presentation should be considered as a profit forecast.

This presentation includes forward-looking statements. The words "expect", "anticipate", "intends", "plan", "estimate", "aim", "forecast", "project" andsimilar expressions (or their negative) identify certain of these forward-looking statements. These forward-looking statements are statements regardingthe Group’s intentions, beliefs or current expectations concerning, among other things, the Group's results of operations, financial condition, liquidity,prospects, growth, strategies and the industry in which the Group operates. The forward-looking statements in this presentation are based onnumerous assumptions regarding the Group’s present and future business strategies and the environment in which the Group will operate in the future.Forward-looking statements are not guarantees of future performance and involve inherent known and unknown risks, uncertainties and contingenciesbecause they relate to events and depend on circumstances that may or may not occur in the future and may cause the actual results, performance orachievements of the Group to be materially different from those expressed or implied by such forward-looking statements. Many of these risks anduncertainties relate to factors that are beyond the Group's ability to control or estimate precisely, such as future market conditions, currencyfluctuations, the behaviour of other market participants, the actions of regulators and other factors such as the Group's ability to continue to obtainfinancing to meet its liquidity needs, changes in the political, social and regulatory framework in which the Group operates or in economic ortechnological trends or conditions.

All forward-looking statements in this presentation are based upon information known to the Company on the date of this presentation. Accordingly, noassurance can be given that any particular expectation will be met and readers are cautioned not to place undue reliance on forward-lookingstatements, which speak only at their respective dates. Additionally, forward-looking statements regarding past trends or activities should not be takenas a representation that such trends or activities will continue in the future. Other than in accordance with its legal or regulatory obligations (includingunder the UK Listing Rules and the Disclosure Guidance and Transparency Rules of the Financial Conduct Authority), the Company undertakes noobligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. Nothing in thispresentation shall exclude any liability under applicable laws that cannot be excluded in accordance with such laws.

This presentation does not constitute or form part of any offer or invitation to purchase any securities of any person nor any offer or invitation to sell orissue, or any solicitation of any offer to purchase or subscribe for, any such securities.

Page 3: Avast plc€¦ · Avast plc 2020 Year end results 3 March 2021. Disclaimer 2 ... • Localisation program helping drive global growth with customers up 16% in underpenetrated target

Agenda

3

FY Highlights & Business Overview: Ondrej Vlcek, CEO

FY Financial Results & 2021 Guidance: Phil Marshall, CFO

Q&A

1

2

3

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4

FY Highlights:Ondrej Vlcek, CEO

1

Page 5: Avast plc€¦ · Avast plc 2020 Year end results 3 March 2021. Disclaimer 2 ... • Localisation program helping drive global growth with customers up 16% in underpenetrated target

Continued Progress of Business Priorities

5

Strong full year financial performance, driven by successful execution on strategy and continued investment:

• Customer experience initiatives reducing friction and supporting improving retention trends

• Localisation program helping drive global growth with customers up 16% in underpenetrated target markets

• Continued strong R&D in the security engine and product set;

- deeper move into privacy with BreachGuard

- development of integrated Avast One solution with initial Beta test in Australia

• Effective SMB turnaround: streamlined organisation with targeted products and enhanced distribution

• Ongoing talent development and recruitment with 6 new senior appointments since start of 2020

• Disciplined capital allocation enables commitment to the dividend and investment in higher value business

• Deeper integration and promotion of social responsibility and ESG initiatives

Page 6: Avast plc€¦ · Avast plc 2020 Year end results 3 March 2021. Disclaimer 2 ... • Localisation program helping drive global growth with customers up 16% in underpenetrated target

Socially Responsible Approach

6

• Employees

• Flexible working approach with work from anywhere contracts & unlimited time-off option

• Every full-time employee received one-time RSU grant at 40% of base salary, including maternity leavers

• Global diversity program focused on gender balance, including membership of the 30% club. Femalerepresentation on the Board (30%) and on the executive team (40%)

• Communities

• $25m COVID-19 donation, in addition to $4m charitable donations via the Avast Foundation

• Avast continued its long track record of creating social value through broader community engagement insuch areas as palliative care, early childhood intervention and education

• Employee volunteering at local food banks, fundraising, donating blood and translating medical materials

• Environment• Carbon neutral commitment and member of the Gold Standard Org (emissions offset program)

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FY Financial & Operating Highlights

7

• Strong overall results with:

• +7.1% organic billings growth(1) and +7.9% organic revenue growth(1) driven by double-digit revenuegrowth in our Consumer Desktop business

• Adjusted EBITDA margin stable at 55.5%(2)

• Unlevered Free Cash Flow $451m, +6.2%, supporting further deleveraging to 1.5x LTM EBITDA

• Adjusted Net Income $360m, up +11.8%, adjusted fully diluted EPS +9.8% at $0.35 per share

• Desktop operating KPIs performed strongly, including customers up +7.9% to 13.62m from 12.62m at 2019year-end, supported by continued growth from the localisation program (+16% customers growth)

• Proposed final dividend(2) payable in June 2021 of 11.2 cents per share, total dividend for the year of 16.0cents per share, up 8.8%

Notes: (1) Growth figures excluding acquisitions, business disposals, discontinued business and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates(2) Final dividend represents 40% of 2020 Levered Free Cash Flow less interim dividend of 4.8 cents per share paid in October 2020

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Continued Strength in Consumer Direct Desktop

8

Notes:(1) Represents number of customers as at Year End(2) Average Revenue Per Customer in Consumer Desktop (3) Average Products Per Customer in Consumer Desktop

12.6213.62

2019 YE 2020 YE

EoP customers(1)

(m)

51.0253.34

2019 YE 2020 YE

ARPC(2)

($)

1.45 1.50

2019 YE 2020 YE

APPC(3)

(x)

• End of period customers growth c.1M YoYdriven by both strong new customer acquisitionand further improvement in retention activities

• Customer growth in both established marketssuch as USA (+6%), UK (+6%), and targetcountries (+16%) driven by strong double-digitgrowth in Brazil, Argentina, Mexico, Japan,Ukraine and South East Asia, and mid-singledigit growth in Russia

• Strong cross sell activities primary driver ofAPPC and ARPC improvements

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Resilient User Base Supported by Organic Installs

9Notes: (1) Desktop freemium includes both AV and CCleaner products(2) Consumer desktop active users

435M+Active Total Users

IPO 2020

435M+Active Total Users

250M+Desktop Users(1)

290M+Desktop Users(1)

• Install quality focus, pivoting away from PPI

• Organic installs resilient, PPI installs reduced byc.20% in 2020. Expect similar in 2021

• 46 countries with 1M+ monthly active users(2)

• Free to paid conversion rates increased everyyear since IPO, with organic installs nowconverting at 8x the rate of PPI installs

• Desktop customer penetration at 5.4% continuesto provide significant growth headroom

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43%57%

Diversification Evidences Quality of Customer Base

10

Notes: (1) AV products are represented by Consumer Direct AV including Mobile AV and SMB AV products. Proportion calculated out of total billings excluding discontinued business (discontinued business including Jumpshot)(2) Share of customers with products that are compatible with desktop, mobile and tablet.

43%57%

Multi platform+ 21%pts versus IPO

Multi-Platform Customers(2)AV/non-AV Share of Billings(1)

Single platform(21)%pts versus IPO

AV(9)%pts versus IPO

non-AV+9%pts versus IPO

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Localisation Approach in Target Markets is Working

11

Target markets

Year-on-year customer growth

+17%

+6%

+11%+33%

+16%

+997,000+7.9%

Total Desktop Customer

Growth

+387,000Target

Markets

+19%

+24%

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Localisation: Leveraging Brazil Learnings in Mexico

12

10+ years localisation focus

BRAZIL

4 years localisation focus

MEXICO

19.8MFreemium Users

1.2MPaying customers

6%Penetration

8.2MFreemium Users

0.2MPaying customers

2%Penetration

Large existing freemium user base

Adapt product & narrative to local demographics

Local currency pricing & expansion of local payment

methods

B2C content marketing to educate users, increase share of voice and strengthen local brand awareness

Mexico on the exact same trajectory as Brazil after 4 years

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Billings Growth Strength From Desktop & SMB

13

$63.6m

$(2.9)m $(2.6)m

$3.4m

$61.6m

79% 8% 8% 5% 100%Segment

% of total(2)

+9.5% (3.8)% (3.6)% +7.6% +7.1%Organic Growth %(1)

Notes: (1) Growth figures excluding acquisitions, business disposals, discontinued business and impact of FX. Excludes current period billings of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates(2) Total Group excluding acquisitions, business disposals and discontinued business, numbers rounded to the nearest whole number

Consumer Direct Desktop

Consumer Direct Mobile Consumer Indirect SMB Group

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14

$71.3m

$(3.0)m $(2.6)m $(0.1)m

$65.5m

+11.3% (4.0)% (3.7)% (0.3)% +7.9%

Revenue Growth Underpinned by Core Strength in Desktop

Organic Growth %(1)

Consumer Direct Desktop

Consumer Direct Mobile Consumer Indirect SMB Group

Segment

% of total(2)79% 8% 8% 5% 100%

Notes: (1) Growth figures excluding acquisitions, business disposals, discontinued business and impact of FX. Excludes current period billings of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates(2) Total Group excluding acquisitions, business disposals and discontinued business, numbers rounded to the nearest whole number

High-single digit growth

High-single digit decline2020 Guidance Mid-single

digit growthLow-single digit decline

Mid-single digit growth

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Strong Consumer Desktop Performance

15

Notes: (1) Excluding acquisitions, business disposals and discontinued business. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation(2) Growth figures excluding acquisitions and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates

Adj. Revenue ($m)

• 11.3% organic revenue growth in line withguidance of low double-digit growth

• Strong growth driven by improving retentionrates, while adding net c.1m new customers

• Localisation approach in target marketscontributing meaningfully to growth with+16% customer growth

• Strong privacy performance, including almost½ million new Anti-Track licenses

Adj. Billings ($m)

% of group total(1) 78% 79% 77% 79%

668.3 727.4

632.9 699.7

2019 2020 2019 2020

9.5%(2)

11.3%(2)

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Mixed Performance in Consumer Mobile

16

9% 8% 9% 8%

Consumer Mobile Overall

• (4.0)% organic revenue decline ahead ofguidance of high-single digit organic revenuedecline

Direct to Consumer (D2C)

• Solid 6.9% organic revenue growth despiteimpact from cross-platform desktopsubscriptions

Partners

• Disappointing (10.7)% revenue contractiondriven by mixture of legacy losses, reducedpartner marketing budgets and renegotiatedterms

77.3 74.1 75.4 72.1

2019 2020 2019 2020

(3.8)%(2) (4.0)%(2)

Adj. Revenue ($m)Adj. Billings ($m)

% of group total(1)

Notes: (1) Excluding acquisitions, business disposals and discontinued business. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation(2) Growth figures excluding acquisitions and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates

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Partner Business in Turnaround Mode

17

Background

• Sprint not renewed (2017) - $15m+ account

• COVID-19 related impact, including renegotiated terms

• T-Mobile expecting migration to Sprint platform

IoT Tenders• Current activity increasing, decisions being made• Decisions pending with Vodafone, BT, Claro, AT&T• Unsuccessful with Telefonica, LGI & Deutsche Telecom• Comcast/Charter & Orange acquired own IoT solutions

Turnaround Actions• New management team• Expanded go-to-market approach, less Telco reliance• Recent wins with Green Marbles to bundle Omni, and

with Pmovil to make Avast subscriptions available viadirect carrier billing

2018 2019 2020

Adj. Revenue ($m)

57.046.7

41.8

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Challenging Consumer Indirect

18

8% 7% 9% 8%

• (3.7)% organic revenue decline behindguidance of mid-single digit growth

• Avast Secure Browser H2 search fee pick-updidn’t materialise as anticipated, despitestrong user activity and search volumegrowth (+29% YoY)

• Chrome distribution significant H2 decline,resulting from the change in the way thatChrome is offered

70.6 67.9 70.6 67.9

2019 2020 2019 2020

(3.6)%(2)(3.7)%(2)

Adj. Revenue ($m)Adj. Billings ($m)

% of group total(1)

Notes: (1) Excluding acquisitions, business disposals and discontinued business. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation(2) Growth figures excluding discontinued business and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates

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SMB Transition Gaining Momentum

19

5% 5% 6% 5%

• (0.3)% organic revenue decline ahead ofguidance of low-single digit organic revenuedecline

• Turnaround momentum reflected in billingsperformance, with 7.6% full-year organicgrowth, and 15.0% H2 organic growth

• Direct online strength more than offsettingchannel softness resulting from pandemic

Adj. Revenue ($m)Adj. Billings ($m)

% of group total(1)

Notes: (1) Excluding acquisitions, business disposals and discontinued business. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation(2) Growth figures excluding business disposals and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates

45.9 48.4 49.2 48.0

2019 2020 2019 2020

(0.3)%(2)7.6%(2)

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20

FY Financial Results:Phil Marshall, CFO

2

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2020 Financial KPIs

21

Organic Billings growth(1)

$922.0m FY20 or+1.2% at actual rates

Led by consumer desktop

+7.1%

Organic Revenue growth(1)

$892.9m FY20 or+2.3% at actual rates

Led by consumer desktop

+7.9%

Adj. EBITDAvs. $483.0m FY19

17bps margin expansion to 55.5%

+2.6% at actual rates

$495.5m

Adj. Net Incomevs. $322.3m FY19

343bps margin expansion to 40.3%

+11.8% at actual rates

$360.2m

Unlevered FCF

Total UFCF $451.1m vs.$424.6m FY19

+6.2%

Adj. Diluted EPSvs. $0.32 FY19 (2)

+9.8% at actual rates

$0.35

Notes: (1) Growth figures excluding acquisitions, business disposals, discontinued business and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates(2) Based on net income attributable to equity holders of parent

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22

FY 2020 FY 2019 Change $ Change % Change % (excluding FX)(1)

Billings 922.0 911.0 11.0 1.2 1.8

Acquisitions 0.1 0.0 0.1 n/a n/a

Disposal Managed Workplace (SMB) 0.0 1.0 (1.0) n/a n/a

Discontinued Business 4.2 48.9 (44.7) (91.4) (91.4)

Billings excl. Acquisitions, Disposals and Discontinued business 917.7 861.1 56.6 6.6 7.1

Adj. Billings ($m)

FY 2020 FY 2019 Change $ Change % Change % (excluding FX)(1)

Revenue 892.9 873.1 19.8 2.3 2.8

Acquisitions 0.2 0.0 0.2 n/a n/a

Disposal Managed Workplace (SMB) 0.0 1.0 (1.0) n/a n/a

Discontinued Business 5.1 45.0 (39.9) (88.6) (88.6)

Revenue excl. Acquisitions, Disposals and Discontinued business 887.6 827.2 60.4 7.3 7.9

Adj. Revenue ($m)

Notes: (1) Growth figures excluding impact of FX. FX impact calculated by restating 2020 actuals to 2019 FX rates

Billings and Revenue Performance

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Increasing Deferred Revenue Balance Supporting Future Growth

23

> 1 year

≤1 year

Deferred Revenue ($m) (1)

412459

54

38

FY 2019 FY 2020

466

4976.5%

8 %

92 %

• Subscription billings paid upfront andrecognised equally over the length of thesubscription period. Deferred revenuerepresents the balance still to be recognisedas revenue in future periods

• Impact of multi-year to 1-year subscriptionshift in H2 reflected in the >1year deferredrevenue balance

• $497m deferred revenue balance, of which$459m to be recognised in 2021

Notes:(1) Adjusted for Jumpshot balance as at 31 December 2019. There is no deferred revenue of Jumpshot as at 31 December 2020.

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426.8 433.1 446.3 459.7

2019 2020 2019 2020

Strong Billings & Revenue Performance

24

Notes: (1) Growth figures excluding acquisitions, business disposals, discontinued business and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating 2020 actuals to 2019 FX rates

459.6 469.1 451.3 452.9

2019 2020 2019 2020

H2

Adj. Billings Performance ($m) Adj. Revenue Performance ($m)

9.2%(1) 5.0%(1)6.6%(1)

9.1%(1)

H1 H2H1

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25

EBITDA Margin % Comment

FY 2019 Actual 483 55.3%

Organic Revenue growth 58 251bps Strong revenue growth led by consumer desktop

Discontinued Business (15) 84bps Group margin rate upside due to lower profitability of Jumpshot

FX impact (6) (39)bps Negative FX impact on revenue outweighed positive impact on costs

Investment / Disposal / Other (24) (279)bps R&D and S&M investments supporting growth initiatives

FY 2020 Actual 496 55.5%

Adj. EBITDA ($m)

Revenue Growth Continues to Fund Re-Investment

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Continued Strong Cash Flow Generation

26

Notes: (1) Change in deferred revenue and deferred COGS as well as reversal of COGS deferral adjustments.(2) Cash tax in 2019 excludes $(49.4)m Dutch exit tax treated as an exceptional item. (3) Change in working capital excludes change in deferred revenue and deferred COGS as these are already included in Adj.Cash EBITDA(4) Cash Conversion defined as Unlevered Free Cash Flow / Adj. Cash EBITDA

($m)

FY 2020 FY 2019

Adj. EBITDA 496 483

Adj. EBITDA to Adj. Cash EBITDA(1) 27 36

Adj. Cash EBITDA 523 519

Capex (15) (30)

Cash Tax(2) (52) (55)

Change in Working Capital(3) 20 (10)

Donation (25) -

Unlevered Free Cash Flow 451 425

Cash Conversion(4)

Cash Interest and Lease Repayments (37) (54)

Levered Free Cash Flow 414 370

86%

A

82%

• WC impacted by timing &2yr to 1yr subscription shift

• One-time donation forresearch and developmentinitiatives related toCOVID-19

• Actively managing capitalstructure with further$200m voluntarily paid in2020

• LFCF excludes $73mrepaid to Ascential (incl.$8m exit costs) and further$17m of personnel andnon-personnel costsrelated to JS wind down(investing activities)

A

C

B

B

C

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• Adjusted EBITDA leverage 1.5x (1)

• Voluntary repayment of $200m on topof mandatory repayment of $62m

• Cash position of $175m after $262mdebt repayment, $105m final 2019dividend & $49m interim 2020dividend, $25m COVID donations,$73m repayment to Ascential (incl.$8m exit costs) and further $17m ofpersonnel and non-personnel costsrelated to JS wind down

Deleveraging Arising From Business Model Strength

27

1.8x1.5x

Dec-19 Dec-20

Adj. EBITDA Leverage(1)

885726

Dec-19 Dec-20

Net Debt ($m)(1)

(18)% (0.3)x

Notes: (1) Leverage calculated as x Adj. LTM EBITDA. Net debt leverage per banking covenant calculation 1.4x as of 31 December 2020 due to adjustment of Holding and unrestricted subsidiaries.

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Balanced Capital Allocation Approach

28

Notes: (1) Net debt as of 31 Dec 2018 was restated for comparative purposes for opening balances of IFRS 16 adjustment. Dividend in respect of 2018 on an annualized basis. In June 2019 the Group paid dividend of 8.6 cents per share in respect of the period 15 May 2018 to 31 December 2018 (13.6 cents per share on an annualized basis). Total dividend paid was $84m (annualized $132m)(2) Expected total dividend based on 40% of final LFCF

1,210885 726

2018 2019 2020

Net Debt / Leverage($m)

Dividends ($m)

Capex ($m)

Acquisitions / M&A

2.7x

1.8x1.5x

• Existing debt facility runs to September 2023• Deleveraging through strong cash generation

2018 2019 2020

149165

• Double-digit dividend growth in the year of COVID• No change to policy

1730

15

2018 2019 2020

2.0%

3.4%

1.7%

• Low Capex with R&D expense taken to P&L• Cloud migration would lead to lower Capex %

% of revenue

• Revenue growth focus with possible short-term earnings dilution trade-off

• Prioritising Identity/Privacy & SMB, including technology to accelerate roadmap delivery

• Partnership possibilities

132

(2) (3)

(1)

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New Topline Reporting

29

Current structure FY 2020 Partner Mobile subscription New structure FY 2020

Consumer Direct Desktop 699.7 30.3 Consumer Direct 730.1

Consumer Direct Mobile 72.1 (41.8) (30.3)

Consumer Indirect 67.9 41.8 Consumer Indirect 109.6

Discontinued Business 5.1 Discontinued Business 5.1

SMB 48.0 SMB 48.0

Group Total 892.9 Group Total 892.9

Consumer Desktop KPIs Mobile subscription Consumer Direct KPIs

EoP Customers 13.62m 2.85m EoP Customers 16.47m

APPC 1.50 1.00 APPC 1.41

ARPC $53.34 $10.49 ARPC $45.60

Adj. Revenue($m)

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2021 Guidance

30

Full Year Guidance

2021 guidance

Group Organic Revenue Growth 6 – 8 percent range

Consumer Direct Organic Revenue Growth• EoP Customers• APPC (Average Product Per Customer)• ARPC (Average Revenue Per Customer)

High-single digit increaseLow-single digit increaseLow-single digit increaseHigh-single digit increase

Consumer Indirect Organic Revenue Growth Mid-single digit decline

SMB Organic Revenue Growth Mid-single digit increase

Adj. EBITDA margin % Broadly flat

Dividend Distribution c.40% levered free cash-flowFinal 2020 payable in June(1)

Notes: (1) The Group intends to maintain its dividend the policy of 40% LFCF. Final dividend = 40% 2020 LFCF less interim dividend paid in October 2020

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Key Messages

31

• Strong 2020 performance led by Consumer Desktop, with almost 1 million new customers added

• Localization delivered another strong performance with 16% customer growth

• Healthy revenue growth expected in 2021, reflecting strength of our freemium business model

• Avast has adapted well in response to COVID-19, with a primary focus on employees and communities

• Socially responsible approach to business, further evidenced in 2020

• Long-term opportunity for Avast continues to expand with growth in the cybersecurity market

• Avast well positioned to execute on its growth aspirations

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Appendix

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Adj. Billings and Revenue Trend by Segment

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Adj. Billings($m)

H1 H2 FY H1 Organic growth %(1)

H2 Organic growth %(1)

FY Organic growth%(1)

Consumer Direct Desktop 370.6 356.8 727.4 11.8% 7.2% 9.5%

Consumer Direct Mobile 37.1 37.0 74.1 (4.7)% (2.9)% (3.8)%

Consumer Indirect 35.7 32.2 67.9 6.0% (12.5)% (3.6)%

SMB 23.3 25.1 48.4 0.7% 15.0% 7.6%

Discontinued Business 2.4 1.8 4.2 n/a n/a n/a

Group Total 469.1 452.9 922.0 9.2% 5.0% 7.1%

Adj. Revenue($m)

H1 H2 FY H1 Organic growth %(1)

H2 Organic growth %(1)

FY Organic growth%(1)

Consumer Direct Desktop 334.4 365.3 699.7 9.1% 13.3% 11.3%

Consumer Direct Mobile 36.5 35.6 72.1 (4.4)% (3.6)% (4.0)%

Consumer Indirect 35.7 32.2 67.9 6.0% (12.6)% (3.7)%

SMB 23.2 24.8 48.0 (6.5)% 6.4% (0.3)%

Discontinued Business 3.3 1.8 5.1 n/a n/a n/a

Group Total 433.1 459.7 892.9 6.6% 9.1% 7.9%

Notes: (1) Growth figures excluding acquisitions, disposals and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating actuals to FX rates of previous year

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Key Financial Assumptions

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Full Year Guidance

2021 guidance

Depreciation & Amortisation c. 3% of Adj. Revenue

Capital Expenditure c. 2% of Adj. Revenue

Finance Cost and Lease Repayments(1) $30m P&L / $32m CF

Effective Tax Rate 18%

Cash Tax In line with Adjusted Income Tax

Net Working Capital(2) $10m outflow

Number of shares• Basic weighted average number of shares • Number of shares used in computing dilutive EPS

1,034m1,048m

Exceptional Items• Share-based expense • Amortisation of acquired intangibles

$54m P&L$23m P&L

Notes: (1) Finance costs include interest costs, amortisation of arrangement fees, unwinding of discount, IFRS 16 related interest and other finance costs.(2) Excludes change in deferred revenue and deferred COGS; includes only change in accounts receivable, inventory and accounts payable

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2020 Discontinued Overview

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Notes: (1) Jumpshot 2020 costs represent January BAU costs plus operating expenses until closure

Excluded from headline organic growth Included in EBITDA

2020 2019 vLY 2020 2019 vLY 2020 2019

Toolbar/clean-up 4 9 (5) 4 9 (5) 100% 100%

Jumpshot (1) 1 36 (35) (4) 6 (10) n/a 16%

Total Discontinued Business 5 45 (40) 0 15 (15) 6% 32%

Revenue ($m) EBITDA ($m) EBITDA margin

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Exceptional Items

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FY 2020 FY 2019

Share-based compensation(1) (23) (25)

Amortisation of acquisition intangibles (66) (88)

Acquisition costs - (2)

Jumpshot wind down costs (25) -

COVID-19 donations (25) -

Exceptional operating costs (50) (2)

Net gain on disposal of business operation - 18

Unrealised FX gain/loss on EUR tranche of bank loan (62) 14

Tax impact of IP transfer (6) (6)

Tax impact of disposal of business operation - (2)

Tax impact of donations 5 -

Tax impact of adjusting items(2) 11 20

Exceptional finance and tax (expense)/income (52) 26

Exceptional items, share-based compensation and amortisation of acquisition intangibles ($m)

Notes: (1) FY 2020 includes $1m employer’s cost on share-based payments exercise (FY 2019: $4m)(2) Consists of tax impact of amortization of acquisition intangibles, FX gain/loss on intercompany loans and other adjusting items

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Foreign Exchange Rates Trend (X-rates to US Dollar)

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Currency H1 2020 average YoY % H2 2020

average YoY % FY 2020 average YoY %

AUD 0.66 (7.0)% 0.72 4.6% 0.69 (1.3)%

BRL 0.21 (18.5)% 0.18 (26.4)% 0.20 (22.4)%

CAD 0.74 (1.4)% 0.75 (0.7)% 0.74 (1.1)%

CZK 0.04 (4.3)% 0.04 1.8% 0.04 (1.3)%

EUR 1.10 (2.5)% 1.17 5.7% 1.14 1.5%

GBP 1.27 (1.9)% 1.30 3.6% 1.29 0.8%

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New Topline Reporting – Historical Overview

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Adj. Billings($m)

FY 2020 FY2019 FY20182020

Organic growth (1)

2019 Organicgrowth(1)

Consumer Direct 759.3 698.2 641.4 9.4% 11.7%Consumer Indirect 110.1 117.9 122.6 (6.5)% (4.1)%Discontinued Business 4.2 48.9 37.7 n/a n/aSMB 48.4 45.9 60.5 7.6% (6.0)%Group Total 922.0 911.0 862.1 7.1% 8.3%

Adj. Revenue($m)

FY 2020 FY2019 FY20182020

Organic growth (1)

2019 Organicgrowth(1)

Consumer Direct 730.1 661.6 605.5 11.1% 10.9%Consumer Indirect 109.6 117.3 122.7 (6.5)% (4.6)%

out of this Partner / carriers 41.8 46.7 57.0 (10.7)% (19.9)%Discontinued Business 5.1 45.0 35.5 n/a n/aSMB 48.0 49.2 63.3 (0.3)% (5.8)%Group Total 892.9 873.1 827.0 7.9% 7.3%

Notes: (1) Growth figures excluding acquisitions and impact of FX. Excludes current period billings and revenue of acquisitions until the first anniversary of their consolidation. FX impact calculated by restating actuals to FX rates of previous year

Operational KPIs($m)

FY 2020 FY2019 FY2018

End of Period Customers 16.47m 15.55m 15.15mAverage Products Per Customer 1.41 1.36 1.32Average Revenue Per Customer $45.60 $43.11 $41.30

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Net Income Trend

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($m) H1 H2 FY H1 YoY% H2 YoY% FY YoY%

Adjusted EBITDA 241.4 254.1 495.5 2.1 3.1 2.6

Adjusted D&A (10.6) (11.2) (21.8) 1.8 (3.9) (1.0)

Adjusted Finance costs (21.6) (15.5) (37.0) 45.7 28.4 39.7

Adjusted PBT 209.2 227.5 436.7 12.5 6.2 9.2

Adjusted Income tax (39.4) (37.0) (76.4) (4.4) 7.5 1.7

Adjusted Net Income 169.8 190.4 360.2 14.6 9.4 11.8

Adjusted ETR 19% 16% 18% (145)bps (241)bps (193)bps

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