avaya aura ® conferencing customer presentation name: date:
TRANSCRIPT
Avaya Aura® Conferencing
Customer Presentation
Name:
Date:
The Avaya Aura® Architecture
Clients and Devices
Unified Communications Applications
Session Manager
SystemManager
Voice/Video Services
PresenceServices
Application Integration
Avaya Agile Communication Environment (ACE)
Collaboration, Email, Team
Space & Social NetworkingIntegration
CommunicationsInfrastructure
DataInfrastructure
Office Devices Avaya one-X®
UC Clients Video Endpoints
MessagingConferencing Video
Avaya Aura® ConferencingStandard Edition
Avaya Aura® ConferencingStandard Edition
Unified & Integrated
Video Conferencing*
UC integrationAvaya &3rd party
Web Conferencing
AudioConferencing
3
Avaya Aura ConferencingSolution overview
Meeting Exchange Enterprise Edition
Meeting Exchange Enterprise Edition
Avaya Aura ConferencingAvaya Aura Conferencing
• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition
Avaya Conferencing and Collaboration
Trusted solution: over 24 years Industry leadership
Global Market Leadership: 2010 Frost & Sullivan award
Leading scalability and design choices: Scale from small to large, from simple to sophisticated
Carrier class solutions: Easily deployed on Enterprise customer premise
Open standards based SIP & media interoperability
Choice with UC client, Web Conferencing, Video: Increases usability, lowers barrier to entry, expands the solution
Multi-vendor PBX integrations: via Avaya Aura®
ROI / productivity benefits: Plus expanded utilization, additional applications & value
UC Magic Quadrant LeaderUC Magic Quadrant Leader
#1 Audio Conf Licenses#1 Audio Conf Licenses
#1 Global market share#1 Global market share
24+ years leadershipin audio conferencing24+ years leadershipin audio conferencing
Optional Integration(both Editions)
Optional Integration(both Editions)
Functionality
Value
Enterprise Edition*Enterprise Edition*
• 4000+ port Audio• Multiple codecs G711, +• Operator / Attended mode• Web Conference (opt) with (opt) Record / Playback• Advanced Redundancy• Multiple options for design / deployment
• 4000+ port Audio• Multiple codecs G711, +• Operator / Attended mode• Web Conference (opt) with (opt) Record / Playback• Advanced Redundancy• Multiple options for design / deployment
Standard EditionStandard Edition• Single Virtualized Server• 500 ports Audio G711• 500 ports Web Conf (opt)• Video MCU *• Near feature parity with Enterprise Edition• Partner enabled install
• Single Virtualized Server• 500 ports Audio G711• 500 ports Web Conf (opt)• Video MCU *• Near feature parity with Enterprise Edition• Partner enabled install
• Web Conferencing• UC Client Integrations: Avaya, MSFT, IBM, Adobe
• Web Conferencing• UC Client Integrations: Avaya, MSFT, IBM, Adobe
Avaya Aura Conferencing Editions
• Video availability planned later this year in Avaya Aura™ Conferencing 6.0 Standard Edition
Avaya ConferencingEnterprise & Standard editions Side by side comparison
Adobe CP OneX Comm.
OneX Portal
IBM ST Connect
IBM ST Web
Notes Sched
UC ClientIntegrations
OCS 2007 R2
LiveMeeting
Outlook Sched
Applications
En
terp
rise
Sta
nd
ard
ConferencingApplications
5001000Avaya Web Conf.
AWC Rec / Play
Web Portal
CRS
Operations
En
terp
rise
Sta
nd
ard
DesignDeployment
Centralized
Distributed
Redundant
DR
Capacity 4000+ 500
OperationalModes
UnAttended
Attended
Res-less
Reservation
G.722, 726, 729, ILBC
Codec G.711
Video MCU*
• Video availability planned later this year in Avaya Aura® Conferencing 6.0 Standard Edition
Avaya Aura ConferencingWeb Conferencing integration - expands the solution
Avaya Web ConferencingMultimodal collaboration
Voting / Polling ad hoc
Annotations
Email Invitations
Click to Join
Dial out audio
Video
Chat
Unified roster Web / Voice
Application Share
Desktop Share
Presentation mode
Record / PlaybackEnterprise only
File sharing Std Edition only
Avaya Aura Conferencing UC integrations
Adobe Connect
Lotus Notes Scheduling
Sametime Connect
Sametime Web
Outlook Scheduling
OCS 2007 R2
Live Meeting 8
Avaya Web Conferencing
Audio Console
Multi-modal conferencing
• Available with Avaya Aura® Conferencing Standard Edition 6.0 SP1• Combined audio and video bridging • Voice activated switching• H.263 Video• Supports CM administered endpoints
Avaya Aura® Conferencing Standard Edition
Avaya Desktop Video Device with Flare Experience(Standard Edition Only)
New
CRS
Web Portal
Conferencing
Avaya Web Conferencin
g
Primary SitePrimary Site
OptionalOptional
Simple single server centralized global conferencing
Avaya Aura ConferencingStandard Edition deployment
Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments
Conferencing
Standby
Site - BSite - B
CRS
Web Portal
Conferencing
Standby
DR SiteDR Site
Distributed conferencing with Resiliency & off-site DR facilities
Avaya Aura ConferencingEnterprise Edition - deployment example
CRS
Web Portal
Conferencing
Standby
Primary SitePrimary Site
AWC Playback
Avaya Web Conferencin
g
AWC Record
Avaya Web Conferencing OptionalAvaya Web Conferencing Optional
Leverage on net calling, global access, centralized application, intelligent routing, reduced trunking, multi-vendor environments
Avaya Aura® Conferencing
Thank you…
Back up / additional materials
Avaya Aura™ Conferencing Enterprise deployments
Co-resident: Application server & Media server
Co-resident: Application server & Media server
Standalone: 3200 ports G711Standalone: 3200 ports G711
RTPRTPSIP
call controlSIP
call control
Bridge / Media
RTPRTP
SIP call control
SIP call control
Bridge / Media
CRS / Web Portal opt Web
Conferencing
CRS / Web Portal opt Web
Conferencing
Decoupled: Application server & Media server
Decoupled: Application server & Media server
Pyramid: 4000 ports G711Pyramid: 4000 ports G711
Enterprise EditionResiliency options
“Standalone - Resilient”“Standalone - Resilient”
Conferencing
Standby
“Standalone”“Standalone”
Conferencing
Adds: - Standby Conference server - 100% capacity redundancy- Automatic failover
“Pyramid - Resilient”“Pyramid - Resilient”
Standby
Conferencing
SW Media Servers
N+1 SW Media Server
Adds:- Standby Conference server - 100% capacity redundancy- Automatic failover
- N+1 SW Media Server- Load sharing
“Pyramid” “Pyramid”
Conferencing
SW Media Servers
Avaya Aura Conferencing Summary
Conferencing and Collaboration applications…
– Deployed on-premises– Utilizing SIP call control– Leveraging on-net dialing
Highly scalable in Features and Capacity
– Value to Users and the Business
– Smooth growth and evolution
Design and deployment choices– Tailor the solution to your needs
Relevant to initiatives:– ROI and savings– Avaya Aura® – Unified Communications– Productivity / agility– Disaster Recovery / BC
Avaya Aura®
1818
Avaya Aura ConferencingCore applications
CRS – Client Registration Server• System admin app / SQL database:
• Accounts / User profiles / Schedules
• Optional LDAP integration, System reporting
Web Portal - Audio Console • End user application:
• Profile / conference settings, conference scheduling
• Moderator web-based conference control:
• Active speaker, mute, dial-out, sub-conf., record, etc
Bridge Talk* – Conference Management• Used by leading Service Providers globally
• Full bridge supervision, Operator-Attendant application:
• *0 Help, Q&A, Polling modes
* Enterprise Edition only
1919
Avaya Aura Conferencing Comparison to external services
Avaya Aura Conferencing– ROI savings from eliminated
external charges, typically in months
– No expense with:• Increased core usage• Expanded user groups• Advanced feature usage
• Contingency, Business Continuity – Assured & secure access– High capacity absorbs spikes
– Sophisticated usages and new applications and can roll out without added costs
• *0 Help, Attended, Recording, Playback, DR dial-out
– Leverage the corporate network • Most users are already “on-net”
for telephony• Reduced trunking / facilitites
External services– A per-minute rate paid for every
minute, every user
– Increased costs from:• Increased minute usage• Expanded number of users• Advanced feature use
• Unusual circumstances:
M&A, emergency, snow, volcanic ash
– Trend is to reduce costs, results in:
• Trend to reduce total usage
• Trend to less sophisticated usage
– Network, trunking, facilities required to access external services
• Most users are on-net and need to go off-net for external services
Avaya Aura Conferencing Compound TCO/ROI
Advantages beyond CSP avoided costs…
Platform for growth– Accommodate organic & in-organic sources
New usages & applications add value– Emergency response, Webinars, archived
Trainings, proactive customer reach out
– Foundational video MCU capability (Enterprise) augments existing video strategy
Increased security of voice & data– Leverages corporate network, on-network calling
Leverages Avaya Aura® architecture– Centralized application, global access, reduced trunking, multi-vendor
Leverages desktop UC clients from Avaya and 3rd parties– Higher quality, enhanced experience
– Increased agility and productivity
Avaya Aura Conferencing Design / deployment benefits
Centralized application - global access
SIP enables resiliency, redundancy and increased availability
High capacity - minimal footprint
Distributed deployment options - Low TCO centralized admin.
Tie into Business Continuity and Risk Management initiatives
– Provide superior communications when you need them most
Tailor the solution to fit your organization…
Avaya Aura Conferencing Feature scalability benefits
To the Business: Enables progressive deployment strategies
– Start simple Extend to Sophisticated
• Reservation-less on-demand Emergency Ops, Training
To Existing users: – New applications: Customer events, Webinars, Trainings
at no incremental cost
– Increased frequency, duration or expanded style
To New users:– Expand core collaboration services to entire organization
To the Business: Compounded ROI value with capabilities difficult to operationalize externally:
– Emergency, notification, disaster response, project war-room conferencing
– No incremental cost to the business
Usage & value
Costs
Avaya Aura Conferencing Capacity / scalability benefits
High capacity: 4,000 ports max per instance – Largest Enterprise customer deployments to date:
15,000 and 12,000 ports*
Enables “growth as a strategy”– Start off with smaller / simpler project
– Extend and evolve initial deployments to increased size, scope, sophistication
Absorb temporary usage spikes– Market conditions, competitors, weather, volcanic ash
In-organic growth: M&A scenarios, Business ContinuityTraining, Notification, Etc…
Organic growth:More use from existing usersMore users enabled with access
* Capacity perspective: Avaya by example uses approx. 2500 ports for day-to-day conferencing operations in NA… over 125m minutes / year usage
Usage & value
Avaya Aura ConferencingCustomer benefits
Addresses universal Conferencing and collaboration needs– Enables worker productivity, agility
– Core communications
Provides ROI and compounded savings– New applications / new uses: Webinars, Trainings, DR, M&A
Robust features / robust capacity– Broad applicability
– Design & deployment options
Web Conferencing option– Multi-modal collaboration
– Standard Edition - single server footprint
Available UC integrations– Enhanced experience / higher quality collaboration
Avaya Aura ConferencingCustomer benefits
Consolidated portfolio – 2 editions– Shared common code base
– Benefit of over 25-years conferencing heredity
– Improves small / mid-market offer
– Smooth upgrade path
Standard Edition - virtualized single server– System Platform, consistent, simple & green
– Partner enabled installation
Enterprise Edition– Carrier class high capacity / design & resiliency options
– Expanded feature / capability set
Aligned with Avaya Aura® - one of the largest users of the network
– SIP, immediate savings, on-net calling, trunking, global access, routing
– Multi-vendor environments
Avaya Aura® System Platform
HDD RAM NICS8800
System
Platform
Console
XEN Hypervisor
DOM-0
CPU
Avaya Aura® System Platform streamlines deployments / upgrades and provides consistent and secure remote access
Same user capabilities, UC integrations across Conferencing Editions
System Platform used for Conferencing Standard Edition as well as CRS, Web Portal, and Web Conferencing in Conferencing Enterprise Edition
Application TemplateConf
Bridge &
Media
Server
Conferencing 6.0 Standard Edition Template
Client
Reg
Server
(CRS)
Web Portal /
Audio
Console
Web
Conf
Server
Conf
Manager