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Avaya Scopia® Solution Overview November 2013

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Page 1: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

Avaya Scopia® Solution Overview

November 2013

Page 2: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

2© 2012 Avaya Inc. All rights reserved.

Enterprise

UsersCustomers

Point of Customer

Service

Point of Employee

ProductivityE

CO

NO

MY PO

LIC

Y

CLOUD

MO

BILITYS

OC

IAL

BYOD

The Speed of Business is AcceleratingRequires new internal and external collaboration tools

Page 3: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

3© 2012 Avaya Inc. All rights reserved.

Key Market Requirements for Effective Video Collaboration

By 2014 mobile internet users will exceed desktop usersNeed to be able to invite anyone into a conference

1080p is the new HD55% of all internet traffic is video – requires advanced QOSBandwidth utilization is more important than ever

Customers don’t want proprietary or closed systemsPlatform interoperability is key part of decision processIntegration with Unified Communications essential

Cost and complexity has historically slowed deploymentSMB market requires a simple and affordable solution

System wide management for simple administrationSimple ad-hoc and scheduled conferencing

Desktop / Mobility / BYOD

Uncompromised Quality

Open and Interoperable

Flexible and Affordable

Manageable

Page 4: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

4© 2012 Avaya Inc. All rights reserved.

Enterprise Video Meets Mobile Collaboration

48% Enterprise Deployed28% Employees Using

60% UC growth rate driven by personal/mobile video

40% employees spend 20% of time away from desk

80% Fortune 100 deploying iPhones/iPads

71% of enterprises expect to integrate desktop/mobile video with rooms

Over

Page 5: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

5© 2012 Avaya Inc. All rights reserved.

Market Outlook

11% Unit Growth of Video Endpoint Systems Through 2016

46% Growth in soft clients

Gartner Market Trends: Videoconferencing, Worldwide, 2012

Page 6: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

6© 2012 Avaya Inc. All rights reserved.

Market Outlook

11% Unit Growth of Video Endpoint Systems Through 2016

46% Growth in soft clients

Gartner Market Trends: Videoconferencing, Worldwide, 2012

Video Endpoint Systems growth 11% CAGR (2011-2105) Gartner 2012

Personal video growth 25% CAGR (2011-2017) Wainhouse, 2013

Dedicated soft clients video licenses growth 46% CAGR (2011 – 2016) Gartner, 2012

Video as a Service growth 43% CAGR (2013-2016) Gartner, 2012

Video conferencing rated as top priority investment in Gartner IT survey Gartner, 2013

Page 7: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

7© 2012 Avaya Inc. All rights reserved.

What are the top five investment initiatives for your organization in the area of networking and communications in the next 12 months?

Top Five Networking Investment Initiatives

Page 8: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

8© 2012 Avaya Inc. All rights reserved.

20 Year Leader inVideo Technology– The Video Industry Runs on Radvision

Technology– Market Share Leader in Core Signaling

Technologies

– Video Infrastructure Supplier to the Industry’s Largest Companies

– The Most Comprehensive Video Connectivity Solution in the Market

Introducing Radvision

The most comprehensive and interoperable solution in the market today

History of Technology Leadership and Innovation with Strong Patent Portfolio– Scalable Video Coding (SVC)

– Distributed Multipoint Architecture

– Bandwidth Optimization

– 3G Videotelephony

– Conference Initiation from IM

Page 9: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

9© 2012 Avaya Inc. All rights reserved.

Avaya ScopiaA Complete Video Solution Portfolio

Page 10: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

10© 2012 Avaya Inc. All rights reserved.

Radvision Industry Awards

Scopia Desktop Earns Frost & Sullivan Product Leadership Awardfor Desktop Video Conferencing Product Leadership

Scopia Desktop outperformed the competition in Quality and Value … (with a) blend of innovative functionality and proven technology that are difficult to match.

Frost & Sullivan 2013 Best Practices Award North American Software-based Desktop Video Conferencing

Radvision Scopia XT5000 Wins Frost & Sullivan New Product Innovation Award

“Radvision has placed itself ahead of the pack by offering leading edge capabilities at an attractive price in its innovative Scopia XT5000.”

Frost & Sullivan 2012 Global Video Conferencing and Telepresence Endpoints Innovation Award

Radvision Awarded Champion StatusInfo~Tech 2013 Video Conferencing Vendor Landscape

Radvision’s solutions may be the best option for on-the-go users, with Avaya Aura and Scopia providing enhanced tablet and smartphone user engagement.

Info~Tech 2013 Video Conferencing Vendor Landscape Award

Radvision Recognized with Nemertes PilotHouse Awardfor Technology and Value

Radvision wins on the strength of its technology and value. Its technology score was tops among all Market Challengers, while its value score led every other vendor, Challenger and Leader alike.

Nemertes Research PilotHouse Awards, Video Conferencing Q312

Winner, Best Deal for SMB: Avaya Video Collaboration Solution for IP OfficeInfoComm 2013 Best of Show Award, Telepresence Options

The flexibility of the Scopia platform never ceases to amaze … (with) an infrastructure appliance capable of supporting a small desktop and mobile VC deployment.

Page 11: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

11© 2012 Avaya Inc. All rights reserved.

Industry Analyst Ratings

The Forrester Wave™:Desktop Videoconferencing The inaugural Forrester Wave on desktop video is out, and the results are

impressive. We all know that Scopia Desktop and Mobile are fantastic

solutions and a competitive differentiator for Avaya. The Forrester Wave for

Desktop Videoconferencing reinforces our leadership position.

Avaya Customer Sentiment Survey Q1FY13 CSAT NPS

Radvision Scopia Desktop and Mobile Applications

4.11CSAT: 1 (worst) 5 (best)

80NPS: 50 (out of 100) = Best in Class

Gartner MarketScope for Group Video Systems 2013Great news! Avaya moved from the “Promising” rating to “Positive” in this year’s Gartner MarketScope for Group Video Systems.

According to Gartner Vendors issued a Positive rating Demonstrates strength in specific areas, but execution in one or more areas may still be developing or inconsistent with other areas of performance:

Customers: Continue planned investments

Potential customers: Consider this vendor a viable choice for strategic or tactical investments, while planning for known limitations

Read the report to see what Gartner has to say about Avaya.

Source: Forrester Research, Inc.

Page 12: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

© 2011 Avaya – Proprietary & Confidential. Use pursuant to your signed agreement or Avaya policy.

Scopia Video Portfolio

Page 13: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

13© 2012 Avaya Inc. All rights reserved.

The Best Desktop, Mobile, BYOD Solution

Unlimited Free Mobile and Desktop clients

HD Voice, Video and Data

Automatic Firewall Traversal

Optimized for Internet

Enterprise Integrated

Not Just a Video Endpoint– Moderate your Meetings

– Start Streaming or Recording

– Call from your Directory

– Control your Layouts

Scopia Desktop & Mobile

Page 14: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

14© 2012 Avaya Inc. All rights reserved.

Scopia Desktop / Mobile vs. LifeSize, Polycom, Vidyo

PC/Mac Desktop Client

A/V/D Mobile Client (iOS / Android / Smartphone / Tablet)

Easy to Invite Guests (No Keys)

Embedded Firewall Traversal ICE

Native Room System Support Needs Gateway

Telepresence Interoperability

Data Interoperability (H.239) Needs Gateway

H.239 Data Review (Slider)

Max. Users in Video Layout 4 16 8 Desk / 4 Mob. 28

Full Moderation & Control

Device Calendar Integration

Internet Optimized (esp. Wireless) NetSense, SVC (SVC on Desktop only)

Not Supported Supported

Page 15: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

15© 2012 Avaya Inc. All rights reserved.

Scopia Desktop / Mobile vs. Jabber, Webex, Skype

JabberPC/Mac Desktop Client

A/V/D Mobile Client (iOS / Android / Smartphone / Tablet) / / / / / /

No multi-party video

Easy to Invite Guests (No Keys)

Embedded Firewall Traversal

Native Room System Support

Telepresence Interoperability

Data Interoperability (H.239)

H.239 Data Review (Slider)

Max. Users in Video Layout 20 7 Desk / 5 Mob. 10 28

Full Moderation & Control

Device Calendar Integration

Internet Optimized (esp. Wireless) NetSense, SVC (SVC on Desktop only)

Not Supported Supported

Page 16: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

16© 2012 Avaya Inc. All rights reserved.

Scopia Desktop and Mobile vs. Microsoft Lync

PC/Mac Desktop Client

A/V/D Mobile Client (iOS / Android / Smartphone / Tablet)

IM/Presence onlyNo Android Tablet Support

No Android Tablet Support

Easy to Invite Guests (No Keys)

Embedded Firewall Traversal

Native Room System Support

Telepresence Interoperability

Data Interoperability (H.239) No H.239 but has document collaboration

No H.239 but has document collaboration

H.239 Data Review (Slider)

Max. Users in Video Layout 2 5 Desk / ? Mobile 28

Full Moderation & Control Partial controls

Device Calendar Integration

Internet Optimized (esp. Wireless) Partial (H.264 SVC but lacks added techniques)

NetSense, SVC (SVC on Desktop only)

2010 2013

Not Supported Supported

Page 17: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

17© 2012 Avaya Inc. All rights reserved.

Dual 1080/60fps for both Video & Content

H.264 High Profile & SVC

Intuitive User Interface

The Market’s Most Powerful Room System

Unique iPad Control

Highest Capacity MCU

Streamlined Industrial Design

No other room system in the market today

can do all of this!

Scopia XT 5000

Page 18: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

18© 2012 Avaya Inc. All rights reserved.

Scopia XT5000 Comparison

1080p60 LiveInteractivity 1080p60 DualPresentation High ProfileBandwidth Efficiency SVCAny network 9-Way MCUSmall Business Desktop/MobileIntegrated Support

Not Supported Supported Price-Performance GreatBad

Page 19: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

19© 2012 Avaya Inc. All rights reserved.

The Most Affordable Premium Desktop

Integrated Scopia XT Platform with 24” LED PC Display

Available 1080/60fps for Video & Content

H.264 High Profile & SVC

Embedded Multi-Party Conferencing

Unique PC & Mac Control

Scopia XT Executive 240

Page 20: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

20© 2012 Avaya Inc. All rights reserved.

Totally Flexible Solution

No Restrictive Room Sizes

The Most Flexible & Affordable Telepresence

1/3 Cost of Competition

Highest Interoperability

Scopia XT Telepresence

Scopia Control

Page 21: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

21© 2012 Avaya Inc. All rights reserved.

Single All-inclusive Solution

Broad 3rd Party Client Support

The Most Comprehensive Management Application

Patented MCU Virtualization

Virtual Rooms

Extensive Enterprise Back Room Integration

Scopia Management

Page 22: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

22© 2012 Avaya Inc. All rights reserved.

Scopia Management Comparison

Single-Product SolutionComprehensive one-product solution

Requires 2+ products

Requires 2 products

Multi-Vendor ManagementThird-party endpoint management

Very limited Limited Virtualized MCU ResourcesVirtual conference rooms across distributed deployment

Scheduled only Requires DMA

Any Device / Any BrowserManagement access from anywhere Multi-tenantSolution for service providers Microsoft & IBM IntegrationBack office support MSFT Only MSFT Only Telepresence Management Cisco Only PLCM & Cisco

TIP Users Supported 100,000 10,000 Not published 400,000

Not Supported Supported Price-PerformanceBad Great

Page 23: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

23© 2012 Avaya Inc. All rights reserved.

The Most Powerful MCUs in the Market

Hybrid Hardware / Software Architecture

Dual 1080p/60fps

H.264 SVC & High Profile

80 HD Ports in 1U

Desktop/Mobile/Room

24 Video Layouts

28 Participants on Screen

Telepresence Interop.

Scopia Elite 6000 Series

Scopia Elite 5000 Series

Page 24: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

24© 2012 Avaya Inc. All rights reserved.

Scopia Elite 6000 Comparison

1080p60Interactivity Partial High ProfileBandwidth efficiency SVCAny network Partial High Density1080p per 1U

20 15 8 40

High Density720p per 1U

20 30 8 80

Not Supported Supported Price-Performance GreatBad

Page 25: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

25© 2012 Avaya Inc. All rights reserved.

Room-based, desktop and mobile video collaboration solution

Creates a Virtual Conference Room

Specifically designed for small and midsize enterprises

Integrates exclusively with IP Office 8.1

Avaya Video Collaboration Solution for IP Office for SME

Comprehensive, Simple, Affordable

Consumer-based Video

Room-based Systems

Avaya

Page 26: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

26© 2012 Avaya Inc. All rights reserved.

The Highest UC Connectivity Available

Support for:– Avaya Aura

– Microsoft Lync

– IBM Sametime

– ALU MyTeamwork

UC Integration at the Core Provides:– Investment Protection

– Interoperability

Page 27: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

27© 2012 Avaya Inc. All rights reserved.

VoIP

VoIP

VoIP

SIP PBX

Room System

Telepresence

SCOPIA Mobile

Flare / ADVD

3G

ONE-X XT Series

Radvision Connects the World of Video

Page 28: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

28© 2012 Avaya Inc. All rights reserved.

The Best of Both Worlds – Avaya Aura and ScopiaEvolution to real-time collaboration at your path, pace and choice

conferencing

iView Management

Radvision Scopia

Multi-modal collaboration experience

Very high scale (tens of thousands)

Rich video conferencing

Comprehensive interoperability

p2p

conf

Page 29: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of

29© 2012 Avaya Inc. All rights reserved.

Dual 1080p 60fps Room H.264 High Profile / H.264 SVC / / Incomplete / / iPad Control of Conference Embedded Room HD MCU 4 Sites 4 Sites 8 Sites 9 SitesIntegrated SMB Solution (HD Room, MCU, Desktop, Mobile)

PC & Mac Application with:(Embedded Firewall Traversal/ Free Distribution) / / / (Messy) /

Mobile Application(iOS, Android, Smartphones, Tablets)

Jabber - iPadWebEx - all

(Messy)

3rd Party Endpoint Mgmt. - Limited - Limited Hybrid Hardware & SW MCU 3 Screen Telepresence Interop. Only TIP Only TIP Only LifeSize Virtualized MCU Resources Only

ScheduledOnly Scheduled

or DMA (req. for distribution)

Patented

Microsoft Qualified Gateway

Not Supported Supported Price-Performance GreatBad

Scopia Versus Others?Leading Feature-rich Price-Performance UC-Independent Solution

Page 30: Avaya Scopia ® Solution Overview November 2013. 2 © 2012 Avaya Inc. All rights reserved. Enterprise UsersCustomers Point of Customer Service Point of