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Avid ® MediaDock LVD Setup and User’s Guide

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Page 1: Avid MediaDock LVDresources.avid.com/SupportFiles/attach/MediaDock... · 3 The following disclaimer is required by the Independent JPEG Group: Portions of this software are based

Avid® MediaDock™ LVD

Setup and User’s Guide

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Copyright and DisclaimerProduct specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid’s Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. Avid products or portions thereof are protected by one or more of the following United States patents: 4,746,994; 4,970,663; 5,045,940; 5,063,448; 5,077,604; 5,245,432; 5,267,351; 5,309,528; 5,325,200; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,568,275; 5,577,190; 5,583,496; 5,584,006; 5,627,765; 5,634,020; 5,640,601; 5,644,364; 5,654,737; 5,701,404; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,731,819; 5,745,637; 5,752,029; 5,754,180; 5,754,851; 5,781,188; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,883,670; 5,889,532; 5,892,507; 5,905,841; 5,912,675; 5,929,836; 5,929,942; 5,930,445; 5,930,797; 5,946,445; 5,966,134; 5,977,982; 5,986,584; 5,987,501; 5,995,079; 5,995,115; 5,999,190; 5,999,406; 6,009,507; 6,011,562; 6,014,150; 6,016,152; 6,016,380; 6,018,337; 6,023,531; 6,023,703; 6,031,529; 6,035,367; 6,038,573; 6,052,508; 6,058,236; 6,061,758; 6,072,796; 6,084,569; 6,091,422; 6,091,778; 6,105,083; 6,118,444; 6,128,001; 6,128,681; 6,130,676; 6,134,379; 6,134,607; 6,137,919; 6,141,007; 6,141,691; 6,154,221; 6,157,929; 6,160,548; 6,161,115; 6,167,404; 6,174,206; 6,192,388; 6,198,477; 6,208,357; 6,211,869; 6,212,197; 6,215,485; 6,223,211; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Additional U.S. and foreign patents pending. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Avid Technology, Inc

© 1999, 2001 Avid Technology, Inc. All rights reserved. Printed in USA.

The following disclaimer is required by Apple Computer, Inc.APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE.

The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

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The following disclaimer is required by the Independent JPEG Group:Portions of this software are based on work of the Independent JPEG Group.

The following disclaimer is required by Paradigm Matrix:Portions of this software licensed from Paradigm Matrix.

The following disclaimer is required by Ray Sauers Associates, Inc.:“Install-It” is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of “Install-It,” including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller’s failure to perform reseller’s obligation; or any damages arising from use or operation of reseller’s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller’s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages.

The following disclaimer is required by Videomedia, Inc.:“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players and the like.”

The following notice is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code:

©1993–1998 Altura Software, Inc.

The following notice is required by Ultimatte Corporation:Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection.

Attn. Government User(s). Restricted Rights LegendU.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

TrademarksAirPlay, AudioVision, Avid, Avid Xpress, CamCutter, Digidesign, FieldPak, Film Composer, HIIP, Image Independence, Marquee, Media Composer, Media Recorder, NewsCutter, OMF, OMF Interchange, Open Media Framework, Pro Tools, and Softimage are registered trademarks and 888 I/O, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AutoSync, AVIDdrive, AVIDdrive Towers, AvidNet, Avid Production Network, AvidProNet, AVIDstripe, Avid Unity, AVX, DAE, D-Fi, D-fx, D-Verb, ExpertRender, FilmScribe, HyperSPACE, Intraframe, iS9, iS18, iS23, iS36, Lo-Fi, Magic Mask, make manage move | media, Matador, Maxim, MCXpress, MEDIArray, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, MediaShare, Meridien, NaturalMatch, OMM, Open Media Management, QuietDrive, Recti-Fi, rS9, rS18, Sci-Fi, Sound Designer II, SPACE, SPACEnet, SPACEShift, Symphony, Vari-Fi, Video Slave Driver, and VideoSPACE are trademarks of Avid Technology, Inc.

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Apple, Mac, Macintosh, and Power Macintosh are trademarks of Apple Computer, Inc., registered in the United States and other countries. Disk First Aid is a trademark of Apple Computer, Inc. DiskWarrior is a trademark of Alsoft, Inc. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Norton Utilities is a registered trademark and Norton Disk Doctor is a trademark of Symantec Corporation. All other trademarks contained herein are the property of their respective owners.

Avid MediaDock LVD Setup and User’s Guide• Part 0130-03087-01 Rev. B• July 2001

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Contents

Using This Guide

Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Related Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17If You Have Documentation Comments . . . . . . . . . . . . . . . . . . . . . . . 18How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 1 MediaDock LVD Overview

MediaDock LVD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20MediaDock LVD Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22SCSI Bus Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24MediaDock LVD Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25MediaDock LVD Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26LVD Shuttles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Audible Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Avid MediaDock LVD Manager Software . . . . . . . . . . . . . . . . . . 32Diagnostic Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Chapter 2 Preparing the MediaDock LVD for Installation

Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Selecting a Location for the MediaDock LVD . . . . . . . . . . . . . . . 36Checking the MediaDock LVD Hardware . . . . . . . . . . . . . . . . . . 37Checking the LVD Shuttle Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Locating the Tools for Installation . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the Grounding Wrist Strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Installing the Second Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 3 Configuring the MediaDock LVD

Determining the SCSI Bus Configuration . . . . . . . . . . . . . . . . . . . . . 43Selecting Single Bus or Dual Bus . . . . . . . . . . . . . . . . . . . . . . . . . 44

The ESM and SRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46The I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48The ESM, SRM, and I/O Board Front Panel . . . . . . . . . . . . . 48

Selecting SCSI Bus IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Board SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49LVD Shuttle SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Supported Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Switches and Cables for the MediaDock LVD . . . . . . . . . . . . . . . . . . 53

ESM, SRM, and I/O Board Switches . . . . . . . . . . . . . . . . . . . . . . . 53Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting the MediaDock LVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Connecting Configuration 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Connecting Configuration 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Connecting Configuration 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Connecting Configuration 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Connecting Configuration 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Installing an LVD Shuttle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Connecting the MediaDock LVD Power Cord . . . . . . . . . . . . . . . . . . 68Selecting the Windows 2000 Device Driver for

MediaDock LVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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Chapter 4 Using Avid MediaDock LVD Manager Software

MediaDock LVD Manager Software Overview . . . . . . . . . . . . . . . . . 78When to Run the MediaDock LVD Manager Software . . . . . . . . . . 78Installing the MediaDock LVD Manager Software. . . . . . . . . . . . . . 79

The MediaDock LVD Manager Software Menus . . . . . . . . . . . . 85The MediaDock LVD Manager Window . . . . . . . . . . . . . . . . . . . 87

Configuring the MediaDock LVD Manager Software . . . . . . . . . . . 90Defining Physical Configuration in the Software . . . . . . . . . . . 91Defining SCSI Bus Connections in the Software

(Split-Bus Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Using the MediaDock LVD Manager Software . . . . . . . . . . . . . . . . . 96

The Four Data Monitoring Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Monitoring MediaDock LVD Data . . . . . . . . . . . . . . . . . . . . . . . 101Spinning Down LVD Shuttles . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Spinning Down a MediaDock LVD Shuttle

Using Manager Software Version 1.0 . . . . . . . . . . . . . . . . 103Spinning Down a MediaDock LVD Shuttle

Using Manager Software Version 1.1 . . . . . . . . . . . . . . . . 107Installing an LVD Shuttle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Chapter 5 User Functions

Understanding the Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Replacing an LVD Shuttle on a Macintosh System . . . . . . . . . . . . . 115Replacing an LVD Shuttle on a Windows NT System . . . . . . . . . . 118Replacing an LVD Shuttle on a Windows 2000 System . . . . . . . . . 119Removing and Installing Power Supplies. . . . . . . . . . . . . . . . . . . . . 120

Removing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Installing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Replacing the Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

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Chapter 6 Managing LVD Shuttles on Macintosh Systems

Checking LVD Shuttles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Using Disk First Aid to Repair LVD Shuttles . . . . . . . . . . . . . . 126Using Norton Disk Doctor to Repair LVD Shuttles . . . . . . . . . 129

Erasing LVD Shuttles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Testing LVD Shuttles with StorEx . . . . . . . . . . . . . . . . . . . . . . . . . . . 131Formatting and Striping Shuttles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Chapter 7 Managing LVD Shuttles on Windows NT Systems

Windows NT LVD Shuttle Overview. . . . . . . . . . . . . . . . . . . . . . . . . 134Supported File Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Partition Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Striping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Testing Drives on a Windows NT System . . . . . . . . . . . . . . . . . . . . . 137

Chapter 8 Managing LVD Shuttles on Windows 2000 Systems

Windows 2000 LVD Shuttle Overview. . . . . . . . . . . . . . . . . . . . . . . . 139Overview of Partitioning Basic Drives . . . . . . . . . . . . . . . . . . . . . . . 139Supported File Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Partition Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Striping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Checking the Disk Configuration . . . . . . . . . . . . . . . . . . . . . . . . 144Transferring Disk Drives from the Windows NT System. . . . 145Creating a Disk Configuration Floppy Disk from

Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Moving the Stripe Set to the Windows 2000 System . . . . . . . . 147Importing the Disk Configuration into the Windows 2000

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Testing Drives on a Windows 2000 System . . . . . . . . . . . . . . . . . . . . 149

Chapter 9 Troubleshooting

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Avid Editing System Can’t Access the LVD Shuttles. . . . . . . . 151

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Can’t Remove an Installed LVD Shuttle. . . . . . . . . . . . . . . . . . . 152Avid Editing System Only Recognizes Some of the

Slots in the MediaDock LVD . . . . . . . . . . . . . . . . . . . . . . . . . . 152The Fan’s LED Is Amber and the MediaDock LVD Alarm

Is Sounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Problems Specific to Macintosh Systems . . . . . . . . . . . . . . . . . . . . . 153

Avid Editing System Hangs When an LVD Shuttle

Is Removed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Newly Installed LVD Shuttles Aren’t Recognized by

the Avid Editing System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Appendix A MediaDock LVD Specifications

Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Appendix B Rack Mounting the MediaDock LVD

Equipment Environmental and Safety Guidelines . . . . . . . . . . . . . 160Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Checking the Contents of the Rack-Mount Kit . . . . . . . . . . . . . . . . 161Installing the Support Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Installing the Flanges on the MediaDock LVD . . . . . . . . . . . . . . . . 166Installing the MediaDock LVD in the Rack . . . . . . . . . . . . . . . . . . . 167

Appendix C Regulatory and Safety Notices

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168Canadian ICES-003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . 171Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Index

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Figures

Figure 1-1 Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure 1-2 Slot Allocation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 1-3 ESM, SRM, and I/O Board Locations . . . . . . . . . . . . . . . 9

Figure 1-4 3.5-Inch iS LVD Shuttles . . . . . . . . . . . . . . . . . . . . . . . . . 10

Figure 1-5 Drive-Filler Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 1-6 Fan Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 1-7 Power-Supply Location. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 2-1 Connecting the Grounding Wrist Strap . . . . . . . . . . . . 21

Figure 2-2 Removing the Power-Supply Filler Panel . . . . . . . . . . 22

Figure 2-3 Installing the Power Supply . . . . . . . . . . . . . . . . . . . . . . 23

Figure 3-1 ESM or SRM and I/O Board Location . . . . . . . . . . . . . 26

Figure 3-2 View of ESM or SRM and I/O Board . . . . . . . . . . . . . . 27

Figure 3-3 ESM, SRM, or I/O Board Label . . . . . . . . . . . . . . . . . . . 29

Figure 3-4 ESM, SRM, and I/O Board Switch, LED, and Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 3-5 MediaDock LVD SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 3-6 Rack-Mount Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 3-7 ESM, SRM, and I/O Board Switch Location . . . . . . . . 35

Figure 3-8 SCSI HBA LVD Board Connectors . . . . . . . . . . . . . . . . 37

Figure 3-9 Connecting Configuration 1 . . . . . . . . . . . . . . . . . . . . . . 38

Figure 3-10 Connecting Configuration 2 . . . . . . . . . . . . . . . . . . . . . . 39

Figure 3-11 Connecting Configuration 3 . . . . . . . . . . . . . . . . . . . . . . 41

Figure 3-12 Connecting Configuration 4 . . . . . . . . . . . . . . . . . . . . . . 44

Figure 3-13 Connecting Configuration 5 . . . . . . . . . . . . . . . . . . . . . . 48

Figure 3-14 Installing an LVD Shuttle . . . . . . . . . . . . . . . . . . . . . . . . 49

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Figure 3-15 Connecting the MediaDock LVD Power Cord . . . . . . 51

Figure 4-1 Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 4-2 MediaDock LVD Manager Window . . . . . . . . . . . . . . . 69

Figure 4-3 Front View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 4-4 Rear View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 4-5 SCSI Bus View Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 4-6 Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 4-7 Info Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 4-8 Log Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 4-9 Control Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure 4-10 Removing an LVD Shuttle . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 4-11 Removing an LVD Shuttle . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 5-1 Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 5-2 ADU2 Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 5-3 Identify Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 5-4 ADU2 Window - Unmount . . . . . . . . . . . . . . . . . . . . . 100

Figure 5-5 Computer Management Window . . . . . . . . . . . . . . . . 102

Figure 5-6 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 5-7 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 6-1 Disk First Aid Main Window Functions. . . . . . . . . . . 110

Figure 6-2 Disk First Aid Message Box . . . . . . . . . . . . . . . . . . . . . 111

Figure 6-3 Disk First Aid Verification Results . . . . . . . . . . . . . . . 111

Figure 6-4 Norton Utilities Main Menu . . . . . . . . . . . . . . . . . . . . . 113

Figure A-1 Receptacle (CEE-22) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure A-2 NEMA 5-15P Style Plug . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure B-1 Rack-Mount Kit Contents . . . . . . . . . . . . . . . . . . . . . . . 144

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Figure B-2 Connecting Rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Figure B-3 Positioning the MediaDock LVD Rails . . . . . . . . . . . . 146

Figure B-4 Attaching the MediaDock LVD Rails to the Rack Front Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Figure B-5 Attaching the MediaDock LVD Rails to the Rack Middle or Back Channel . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure B-6 Attaching the MediaDock Flanges . . . . . . . . . . . . . . . 149

Figure B-7 Installing a MediaDock LVD . . . . . . . . . . . . . . . . . . . . 150

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Tables

Table 1-1 LVD Shuttle LED Functions . . . . . . . . . . . . . . . . . . . . . . 10

Table 3-1 Supported Configurations . . . . . . . . . . . . . . . . . . . . . . . 34

Table 3-2 MediaDock LVD Cables . . . . . . . . . . . . . . . . . . . . . . . . . 36

Table 5-1 Status Panel Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Table 7-1 Example Partition Sizes. . . . . . . . . . . . . . . . . . . . . . . . . 119

Table 8-1 Example Partition Sizes. . . . . . . . . . . . . . . . . . . . . . . . . 125

Table A-1 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Table A-2 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Table A-3 Environmental Specifications. . . . . . . . . . . . . . . . . . . . 138

Table A-4 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 139

Table A-5 Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . 141

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Using This Guide

This guide contains information about installing and using the Avid® MediaDock™ LVD hardware and software.

Who Should Use This Guide

This guide is designed for anyone who is installing or troubleshooting a MediaDock LVD.

About This Guide

This guide describes how to install, configure, and troubleshoot the MediaDock LVD. It also contains information about using the MediaDock LVD in SCSI-bus configurations that include Avid rS LVDMediaDrives.

The information in this guide is organized as follows:

• Chapter 1, “MediaDock LVD Overview,” describes the system requirements and features of the MediaDock LVD. It also provides an overview of the components of the MediaDock LVD.

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• Chapter 2, “Preparing the MediaDock LVD for Installation,” describes how to prepare the MediaDock LVD for installation.

• Chapter 3, “Configuring the MediaDock LVD,” describes the supported configurations and how you connect the MediaDock LVD to match those configurations.

• Chapter 4, “Using Avid MediaDock LVD Manager Software,” describes how to install and use the Avid MediaDock LVD Manager software.

• Chapter 5, “User Functions,” describes the day-by-day functions that a user performs.

• Chapter 6, “Managing LVD Shuttles on Macintosh Systems,” describes how to keep your Avid MediaDock LVD shuttle packs (LVD shuttles) in peak operating condition when connected to a Macintosh® system.

• Chapter 7, “Managing LVD Shuttles on Windows NT Systems,” describes how to keep your LVD shuttles in peak operating condition when connected to a Windows NT® system.

• Chapter 8, “Managing LVD Shuttles on Windows 2000 Systems,” describes how to keep your LVD shuttles in peak operating condition when connected to a Windows® 2000 system.

• Chapter 9, “Troubleshooting,” describes how to resolve basic problems that might occur during the installation and operation of the MediaDock LVD.

• Appendix A, “MediaDock LVD Specifications,” lists the dimensions, electrical requirements, environmental requirements, and power specifications for the MediaDock LVD.

• Appendix B, “Rack Mounting the MediaDock LVD,” provides the information you need to rack mount the MediaDock LVD in either a NEMA or an EIA rack.

• Appendix C, “Regulatory and Safety Notices,” describes the different regulatory and safety notices that apply to the MediaDock LVD.

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Symbols and Conventions

The MediaDock LVD documentation uses the following special symbols and conventions:

1. Numbered lists, when the order of the items is important.

a. Alphabetical lists, when the order of secondary items is important.

• Bulleted lists, when the order of the items is unimportant.

- Indented dashed lists, when the order of secondary items is unimportant.

t One arrow indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.

The k symbol refers to the Apple or Command key. Press and hold the Command key and another key to perform a keyboard shortcut.

Look here in the margin for tips.

In the margin you will find tips that help you perform tasks more easily and efficiently.

n A note provides important related information, reminders, recommendations, and strong suggestions.

c A caution means that a specific action you take could cause harm to your computer or cause you to lose data.

In this document, daisy-chained refers to a MediaDock LVD chassis connected in a series by one or more cables to multiple SCSI devices (such as another MediaDock LVD chassis containing MediaDock LVD shuttles or external MediaDrive rS LVD enclosures). Transmitted signals go to the first SCSI device, then to the second, and so on.

In addition, Avid editing system refers to the system where your Media Composer®, Film Composer®, Symphony™, MCXpress™, Avid Media Station, Avid Xpress®, Avid|DS, or NewsCutter® software is installed.

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Avid application software refers to the editing or playback software you have purchased from Avid, such as Media Composer, Film Composer, Symphony, MCXpress, Avid Media Station, Avid Xpress, Avid|DS, or NewsCutter software.

If You Need Help

If you are having trouble using a MediaDock LVD, you should:

1. Retry the action, carefully following the instructions given for that task in this guide.

2. Check the documentation that came with your hardware for maintenance or hardware-related issues.

3. Check the release notes supplied with your Avid application for information on accessing the Avid Web site and the Avid Knowledge Center.

4. For customer support, contact your local Avid Reseller, or contact Avid Customer Support directly:

- Broadcast customers — call 800-NEWS-DNG (639-7364)

- Postproduction customers — call 800-800-AVID (2843).

Related Information

The following documents provide more information about the Avid MediaDock LVD, the MediaDock LVD shuttle, and MediaDrive rS LVD enclosures:

• AVIDdrive Utility 2 User’s Guide

• Avid MediaDrive rS 160/LVD and MediaDock 160/LVD Release Notes

• Avid MediaDrive rS LVD Setup and User’s Guide

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• Avid MediaDrive Utilities User’s Guide

• Avid StorEx User’s Guide

• Avid Products Collaboration Guide

This guide provides step-by-step instructions for transferring project files, audio files, and graphics and effects files between various Avid products.

The most recent update of the Avid Products Collaboration Guide is provided online. Check the release notes supplied with your Avid application software for information on accessing online documentation.

If You Have Documentation Comments

Avid Technology continuously seeks to improve its documentation. We value your comments about this guide or other Avid-supplied documentation.

Simply e-mail your documentation comments to Avid Technology at

[email protected]

Please include the title of the document, its part number, revision, and the specific section you are commenting on in all correspondence.

How to Order Documentation

To order additional copies of this documentation from within the United States, call Avid Telesales at 800-949-AVID (2843). If you are placing an order from outside the United States, contact your local Avid representative.

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CHAPTER 1

MediaDock LVD Overview

This chapter explains the high-level information you need to understand the Avid MediaDock Low-Voltage Differential (LVD) SCSI storage subsystem.

The chapter contains the following sections:

• MediaDock LVD Overview

• MediaDock LVD Features

• System Requirements

• SCSI Bus Architecture

• System Components

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MediaDock LVD Overview

The Avid MediaDock LVD provides a high-throughput, high-capacity storage environment for video and audio editing, graphics and image processing, and broadcast applications.

The MediaDock LVD communicates with the Avid editing system through a small computer system interface (SCSI) bus. The bus is the pathway for moving information from one part of the system to another.

When you use the Macintosh operating system, the AVIDdrive™ Utility 2 software, and the Avid MediaDock LVD Manager software, you can safely exchange Avid MediaDock LVD shuttle packs (LVD shuttles) within your Avid editing system.

n For information on using AVIDdrive Utility 2, see the AVIDdrive Utility 2 User’s Guide and the release notes for Media Composer Release 8.0 or later.

When using the Windows NT operating system and the Avid MediaDock LVD Manager software, you must restart the system before the operating system can see an LVD shuttle that has been removed and replaced. The Avid Disk Mounter utility allows you to move striped sets of drives from one Avid Windows NT system to a second Avid Windows NT system.

When using the Windows 2000 operating system and the Avid MediaDock LVD Manager software, you must use the Windows 2000 Disk Manager software to ensure the LVD shuttles are managed properly. For details, see your Windows 2000 operating system documentation.

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MediaDock LVD Features

The MediaDock LVD ships as either a 19-inch rack-mountable chassis or a MediaDock LVD tower that contains:

• Eight slots that support:

- Single-ended or LVD operation (depending on the overall configuration of the SCSI bus)

- Wide bus data transfers over a 16-bit bus up to 160 MB/s (depending on the type of hard disks configured on the SCSI bus and the type of host bus adapter)

- One LVD shuttle per slot containing a single 1.0-inch- or 1.6-inch-high hard disk in a 3.5-inch form factor

• A configurable SCSI bus that allows:

- A single bus of eight slots

- Dual buses of four slots each

• A mechanical locking system

• Single power supply (with a second power supply available as an option)

• Intelligent LVD shuttle insertion sensing

• An LED status panel to monitor MediaDock LVD functions

• Temperature sensor and audible alarm

• Three variable-speed, temperature-sensing fans

• Robust LVD shuttles with a lever for inserting or removing the LVD shuttle from the MediaDock LVD

• Internal, automatic LVD and single-ended multimode termination

c Do not use the power supply handles to lift the MediaDock LVD. This can cause physical damage to the MediaDock LVD.

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System Requirements

To use a MediaDock LVD, you need the following hardware and software:

• One of the following hardware platforms and operating software releases:

t A supported Power Macintosh® system running Mac® OS 8.0 or later.

t A supported PC (personal computer) that runs the Windows NT operating system Release 4.0 (with Service Pack 3 or later).

t A supported PC (personal computer) that runs the Windows 2000 operating system Release 5.00.2195 (with Service Pack 1 or later).

• One of the following Avid software packages:

t Media Composer Release 8.0 or later for LVD support.

t Media Composer Release 7.1 for single-ended support.

t Avid Symphony Release 1.0 or later for single-ended support.

t Avid Symphony Release 2.0 or later for LVD support.

t Avid Xpress Release 2.1 or later for single-ended support, or Release 3.0 or later for LVD support.

• The following utilities and exercisers:

- AVIDdrive Utility (ADU) 2 Version 2.2 or later.

- StorEx for the Macintosh operating system Version 1.5 or later, or StorEx for the Windows NT operating system Version 1.2 or later, or StorEx for the Windows 2000 operating system Version 1.3 or later.

- DiskWarrior™ for the Macintosh operating system.

- Avid Disk Mounter for the Windows NT operating system.

• A SCSI LVD board or a fast, wide SCSI board.

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• An approved 40-inch (or other supported length) LVD cable.

• One or more MediaDock LVD shuttles.

SCSI Bus Architecture

The MediaDock LVD can operate in a single-bus or dual-bus configuration depending on the cable configuration and switch settings on the enclosure services module (ESM), the SCSI repeater module (SRM), if configured, and the I/O board. The MediaDock LVD is factory configured for a single-bus or dual-bus (nondaisy-chained) configuration.

Some restrictions on using the MediaDock LVD are:

• When you attach the MediaDock LVD to a single-ended, fast, wide SCSI controller, all performance and bus-length restrictions revert to fast, wide SCSI limitations, and daisy-chaining is not supported.

• You cannot stripe fast, wide devices with LVD devices.

• If you daisy chain two MediaDock LVDs in a single-bus configuration, the second MediaDock LVD must be configured as a dual bus.

• You must install and configure an SRM in the first MediaDock LVD chassis in place of the ESM when each of the following conditions apply:

- The host bus adapter (HBA) is an Ultra 160 LVD (or an Ultra 160 LVD-compatible HBA device)

- You daisy chain a MediaDock LVD chassis to another MediaDock LVD chassis or to one or more external MediaDrive rS LVD enclosures

- At least one Ultra 160 LVD hard disk is configured on the SCSI bus

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System Components

The following sections explain the MediaDock LVD system components:

• Status panel

• MediaDock LVD slots

• MediaDock LVD boards

• LVD shuttles

• Fans

• Power supplies

• Audible alarms

• Avid MediaDock LVD Manager software

• Diagnostic utilities

Status Panel

The status panel, shown in Figure 1-1, allows you to lock and unlock the LVD shuttles in the slots, and monitor the following:

• MediaDock LVD faults — Fault LED

• SCSI bus configuration (single- or dual-bus) — Configuration LED

• Power — Power LED

Figure 1-1 Status Panel

Fault LED

Configuration LED

Power LED

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n For more information about the status panel see “Understanding the Status Panel” on page 113.

MediaDock LVD Slots

The MediaDock LVD has eight slots for LVD shuttles (see Figure 1-2). If you are using the MediaDock LVD in a single-bus configuration, all eight slots are on SCSI bus A. If you are using the MediaDock LVD in a dual-bus configuration, the top four slots are on SCSI bus A and the bottom four slots are on SCSI bus B.

Figure 1-2 Slot Allocation

Single-bus configuration Dual-bus configuration

SCSI bus A

SCSI bus B

Slot 1

Slot 2

Slot 3

Slot 4

Slot 1

Slot 2

Slot 3

Slot 4

SCSI bus A

Slot 1

Slot 2

Slot 3

Slot 4

Slot 5

Slot 6

Slot 7

Slot 8

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MediaDock LVD Boards

You connect the MediaDock LVD to the SCSI bus using the ESM or SRM and the I/O board. The ESM, SRM, and I/O board have 68-pin high-density SCSI bus connectors (see Figure 1-3).

In a single-bus configuration:

• The ESM or SRM should always connect to the SCSI HBA.

• The I/O board terminates the SCSI bus or extends the SCSI bus to another MediaDock LVD enclosure or to standalone drives (such as external MediaDrive rS LVD enclosures).

In a dual-bus configuration with both ports going to the same host:

• The ESM or SRM is used as an input.

• The I/O board is also used as an input.

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Figure 1-3 ESM, SRM, and I/O Board Locations

LVD Shuttles

The MediaDock LVD uses only LVD shuttles. Each LVD shuttle contains three LEDs that provide information about the LVD shuttle’s activity (see Figure 1-4). Table 1-1 describes the function of each LED.

n The three LVD shuttle LEDs are actually located on the backplane. There are three light tubes built into the LVD shuttle that carry the light from the backplane to the front of the LVD shuttle.

MediaDock LVD tower

Rack-mount MediaDock LVD

ESM

I/O board

ESM or SRM I/O board

68-pin SCSI bus connector

68-pin SCSI bus connector

or SRM

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Figure 1-4 3.5-Inch iS LVD Shuttles

c The LVD shuttles have SCA-2 80-pin connectors. Older MediaDock Shuttle™ packs have different connectors and do not fit in the MediaDock LVD chassis.

n As drive size and drive speed improve, different LVD shuttles will be available for use in the MediaDock LVD. Contact your local Avid Reseller or call the Avid Sales and Product information line at 800-949-2843 for the available LVD shuttles.

LVD shuttle (front view) LVD shuttle (rear view with full-height drive)

Activity LEDPower LED

Fault LED

Avid logo

Drive type

80-pin connector

Table 1-1 LVD Shuttle LED Functions

LED Color Function

Fault Amber This LED is On when there is a drive fault.

Activity Green This LED is On when the drive is active.

Power Green This LED is On when power is applied to the drive.

All three Flash sequentially The LEDs flash sequentially while the LVD shuttle is spinning down.

All three Flash together The LEDs flash together when the LVD shuttle has finished spinning down and can be removed, or when you are identifying the LVD shuttle.

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MediaDock LVD Drive-Filler Carrier

Any slot that does not contain an LVD shuttle must contain a drive-filler carrier (see Figure 1-5). A drive-filler carrier looks like an LVD shuttle from the front, but the Avid logo and drive type locations are blank and there is no LED function.

Figure 1-5 Drive-Filler Carrier

Fans

The MediaDock LVD includes three rear-mounted, hot-swappable fan assemblies. Figure 1-6 shows the location of the fan assemblies in the tower version of the MediaDock LVD. See “Replacing the Fan Assembly” on page 123 to remove a fan assembly.

The fan assembly has one amber LED. The LED is On when the ESM or SRM detects a fan fault.

Blank Avid logo

Blank drive type

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Figure 1-6 Fan Location

Power Supplies

Each MediaDock LVD is capable of supporting two power supplies. Although one power supply is sufficient to operate the system, a second, optional power supply provides automatic power backup in the event the first power supply fails. Two power supplies ensure continuous data retrieval.

If you have only one power supply, it must be placed as power supply 1 (see Figure 1-7) and a filler panel covers the location of power supply 2.

The power supply has two LEDs. The green LED is On when power is on and within specifications. The amber LED is On when a

Fan assemblies

Screw

Screw

LED

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power-supply fault is detected by the ESM or SRM (the green LED is turned Off).

Figure 1-7 shows the power-supply locations in the rack-mount version of the MediaDock LVD. See “Removing a Power Supply” on page 122 to remove a power supply.

Figure 1-7 Power-Supply Location

c Do not use the power-supply handles to lift the MediaDock LVD. This can cause physical damage to the MediaDock LVD.

n If there are two power supplies in the system, you can remove a faulty power supply and replace it with a new power supply while the MediaDock LVD is operating (without impacting operation).

Audible Alarms

The MediaDock LVD sounds an alarm when any one of the following conditions occurs:

t A fan fails.

t A power supply fails.

t The internal temperature reaches 122°F (50°C).

Power supply 1 Power switchHandlePower plug Thumbscrew Filler panel for power supply 2

Thumbscrew

LEDs

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n Using a button on the ESM, SRM, or I/O board, you can mute the alarm. You can also mute the alarm using the MediaDock LVD Manager software.

Avid MediaDock LVD Manager Software

Avid provides MediaDock LVD Manager software that helps you manage the MediaDock LVD online. The software provides the following functions:

• It allows you to identify and spin down a drive prior to removing it from the enclosure.

• It retrieves and retains device (drives, power supply, fans, and temperature) fault information.

• It reports faults for specific functions and devices.

• It allows you to reset and mute the audible alarms.

If you have more than one system connected to a dual-bus enclosure, each SCSI bus needs an ESM or SRM and each system must be running the MediaDock LVD Manager software to work properly.

Chapter 4, “Using Avid MediaDock LVD Manager Software”, explains how to use the MediaDock LVD Manager software.

Diagnostic Utilities

If you are using the MediaDock LVD on a Macintosh system, there are three major software utilities available:

• AVIDdrive Utility 2 allows you to:

- Identify drives.

- Select and create partitions.

- Create striped groups.

- Erase partitions.

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• Avid StorEx is a general-purpose, hard-drive exerciser program that allows you to:

- Verify the operation of hard drives connected to a Macintosh system by running specific diagnostic exerciser tests.

- Gather status that is helpful in troubleshooting drives.

• DiskWarrior specializes in eliminating directory errors by allowing you to rebuild your disk directory using data recovered from the original directory. By doing this you can recover files and folders that you thought were lost. Your disk must be a Mac OS Standard (HFS) or Mac OS Extended (HFS Plus) disk.

n If you are attaching the MediaDock LVD to a fast, wide, dual-channel SCSI board running Media Composer Release 7.1, you can use Norton Disk Doctor™ and Disk First Aid™. See Chapters 6, 7, and 8 for further information regarding how you can manage your LVD shuttles.

If you are using the MediaDock LVD on a Windows NT system, there are two major software utilities available:

• Avid Disk Mounter is an Avid utility that allows you to easily move striped sets of drives from one Avid Windows NT system to a second Avid Windows NT system. For more information about Avid Disk Mounter, see the Avid MediaDrive Utilities User’s Guide.

• Avid StorEx is a general-purpose, hard-drive exerciser program that allows you to:

- Verify the operation of hard drives connected to a Windows NT system by running specific diagnostic exerciser tests.

- Gather status that is helpful in troubleshooting drives.

For more information about Avid StorEx, see the setup and user’s guide that ships with your Windows NT system.

There is also a disk-checking feature in the Properties section of each drive. For information about how to use this feature, see the Microsoft® Windows NT documentation.

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If you are using the MediaDock LVD on a Windows 2000 system, there is one major software utility available:

• Avid StorEx is a general-purpose, hard-drive exerciser program that allows you to:

- Verify the operation of hard drives connected to a Windows 2000 system by running specific diagnostic exerciser tests.

- Gather status that is helpful in troubleshooting drives.

For more information about Avid StorEx, see the setup and user’s guide that ships with your Windows 2000 system.

There is also a disk-checking feature in the Properties section of each drive. For information about how to use this feature, see the Microsoft Windows 2000 documentation.

n You should always check the release notes that ship with your system to see if there have been any updates that relate to the diagnostic utility guides or drive striping and resolutions.

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CHAPTER 2

Preparing the MediaDock LVD for Installation

The following sections describe how to prepare the MediaDock LVD for installation, including instructions that describe how to install the second (optional) power supply before you install the complete MediaDock LVD.

This chapter contains the following sections:

• Preparing for Installation

• Using the Grounding Wrist Strap

• Installing the Second Power Supply

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Preparing for Installation

Before you begin to install the MediaDock LVD, do the following:

• Decide where you are going to place the MediaDock LVD.

• Unpack the MediaDock LVD and check the contents of the MediaDock LVD kit against the packing list on the outside of the shipping box to confirm that you have received all the parts.

• Unpack each LVD shuttle and check the contents of the LVD shuttle kit against the packing list on the outside of the shipping box to confirm that you have received all the parts.

• Locate the tools you need to install the MediaDock LVD.

You should also be aware of how to use the grounding wrist strap and install the optional power supply before you continue the installation.

Selecting a Location for the MediaDock LVD

Before you install the MediaDock LVD, find a location that meets the following criteria:

• The MediaDock LVD has a minimum of 4 in (10 cm) of clearance from any objects behind the MediaDock LVD.

• The location of the MediaDock LVD from the Avid editing system is dependent on the length of the SCSI LVD cable between the host and the MediaDock LVD. There are three cables available: 40-in (100 cm), 10-ft (3.05 m), or 30-ft (9.15 m).

• The MediaDock LVD is placed in a well-ventilated area to prevent overheating.

• The MediaDock LVD is placed on a sturdy, level table or on the floor if it is a tower configuration.

• For a rack-mount configuration, position the MediaDock LVD in a rack with at least 12 in (30 cm) of free space behind it for

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adequate airflow. For more information, see “Installing the MediaDock LVD in the Rack” in Appendix B.

Checking the MediaDock LVD Hardware

As you unpack the boxes, retain all cartons and packing materials in case you need to store or ship the system or LVD shuttles in the future.

Unpack the MediaDock LVD and check the contents of the package to ensure that all parts were shipped. The package should contain:

• The Avid MediaDock LVD tower or rack-mount chassis that includes:

- An ESM

- An I/O board

- One power supply

- Three fans

- Six drive-filler carriers

• One ac power cord

• A MediaDock LVD key set

• The Avid MediaDock LVD Setup and User’s Guide (this manual)

• Avid MediaDock LVD Manager software

• A rack-mount kit (if you ordered a rack-mount MediaDock LVD)

c Keep the MediaDock LVD key to lock and unlock the MediaDock LVD, as necessary. You cannot remove LVD shuttles from a locked chassis without the key. Place it in a safe location for easy retrieval.

Carefully examine the MediaDock LVD and other components for any signs of external damage. If you detect any problems or missing parts, call your local Avid Reseller or contact Avid Customer Support.

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Checking the LVD Shuttle Kit

Unpack the LVD shuttle kit and carefully examine the components for any signs of external damage. The package should contain:

• An LVD shuttle

• If needed, release notes

• A CD-ROM that contains:

- Any necessary storage utilities for shuttle management

- Any necessary iS drive enablers for use with an Avid-supplied system

- Any necessary Adobe® Acrobat® Reader™ files containing online Avid documentation describing how to install, set up, and use the MediaDock LVD shuttle

Locating the Tools for Installation

You need a grounded, surge-protected ac outlet and a grounding wrist strap to install the MediaDock LVD. You will also need a Phillips screwdriver if you are installing a rack-mount configuration.

Using the Grounding Wrist Strap

During the installation and normal use of the MediaDock LVD, you will perform actions that could cause damage to portions of the MediaDock LVD if you are not properly grounded. This section explains how to properly ground yourself by using the grounding wrist strap shipped with the original system.

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To use the grounding wrist strap:

1. Make sure the MediaDock LVD chassis is turned Off.

2. Put the grounding wrist strap on your wrist and adjust the elastic strap to fit your wrist.

3. Attach the grounding clip to any one of the metal thumbscrews of the power supply or fan on the rear of the MediaDock LVD chassis (see Figure 2-1).

Figure 2-1 Connecting the Grounding Wrist Strap

Installing the Second Power Supply

The MediaDock LVD ships with one power supply installed in the enclosure and a filler panel that covers the location where a second optional power supply can be installed (see Figure 2-1). One power supply provides an adequate amount of power for all devices in the MediaDock LVD. An optional power supply is available if you desire a redundant power supply in case the first power supply fails.

When two power supplies are in the MediaDock LVD they share the power requirements, thus minimizing the stress on one power supply. If you have two power supplies and one should fail, you can remove and replace the failing power supply while the remaining power supply provides power to the MediaDock LVD.

Metal thumbscrew

Fan

Power supply Filler panel

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If you ordered the optional power supply, you need to install the power supply now, before you continue the installation of the MediaDock LVD system.

n The following procedure assumes that you are installing the second power supply before you install the MediaDock LVD and that no power is applied.

To install the second power supply:

1. Loosen the two thumbscrews attached to the filler panel and lift the filler panel out of the enclosure (see Figure 2-2).

Figure 2-2 Removing the Power-Supply Filler Panel

2. Grasp the second power supply by the handle (see Figure 2-3) and align the side brackets of the power supply with the internal mounting guides.

Filler panel Thumbscrews

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Figure 2-3 Installing the Power Supply

3. Gently but firmly press the power supply into the enclosure until it connects to the backplane.

4. Using a Phillips screwdriver, tighten the two thumbscrews to securely attach the power supply to the enclosure.

n See Appendix B for information about installing a MediaDock LVD in a rack-mount configuration.

Handle

Thumbscrews

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CHAPTER 3

Configuring the MediaDock LVD

You can connect the MediaDock LVD in different configurations to suit your system needs. This chapter describes the supported configurations and how you connect the MediaDock LVD to match those configurations.

This chapter contains the following sections:

• Determining the SCSI Bus Configuration

• Supported Configurations

• Switches and Cables for the MediaDock LVD

• Connecting the MediaDock LVD

• Installing an LVD Shuttle

• Connecting the MediaDock LVD Power Cord

• Selecting the Windows 2000 Device Driver for MediaDock LVD

n If you experience difficulty during any part of the installation process, repeat the steps you completed before the difficulty began.

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Determining the SCSI Bus Configuration

You must determine if you want the MediaDock LVD to run as a single-bus or dual-bus configuration. Familiarize yourself with the MediaDock LVD parts, determine how you will configure the LVD shuttles and any external MediaDrive enclosures, and plan your installation. Consider the following:

• How many drives do you need to support?

A single-bus configuration with 1 MediaDock LVD supports up to 8 drives on a system.

n The single-bus configuration is the only supported configuration when you use a MediaDock LVD with a single-ended, fast, wide, SCSI HBA on an Avid editing system with Media Composer Release 7.x installed. It should also be noted that the MediaDock LVD Manager software is not supported for this release. As a result, you must turn off the MediaDock LVD chassis before you can remove any shuttles, as the spin-down feature of the manager software is unavailable.

A dual-bus configuration, using 3 MediaDock LVDs, allows up to 12 LVD shuttles per SCSI bus, for a total of 24 LVD shuttles. In this case, you must install an SRM in the first MediaDock LVD chassis, in place of the ESM.

• Do you want a single MediaDock LVD chassis to connect to two Avid editing systems?

If so, you must use a MediaDock LVD dual-bus configuration to connect one MediaDock LVD chassis to two Avid editing systems. In this case, you must install a second ESM in place of the I/O board in the MediaDock LVD chassis.

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Selecting Single Bus or Dual Bus

Two factors determine single- or dual-bus configuration:

• The presence of a cable on the second SCSI port connector located on the I/O board and connected to the HBA (see Figure 3-1).

• The status of switches under the handle of the ESM or SRM and the I/O board (see Figure 3-2).

Figure 3-1 ESM or SRM and I/O Board Location

MediaDock LVD tower

Rack-mount MediaDock LVD

ESM

I/O board

ESM or SRM I/O board

First SCSI

Second SCSI

port connector

port connector

or SRM

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Figure 3-2 View of ESM or SRM and I/O Board

When shipped, the ESM and I/O board are configured to use the MediaDock LVD in either a single-bus configuration or dual-bus,nondaisy-chained configuration without any switch modifications. All daisy-chained configurations require you to change switch settings on the ESM or SRM and the I/O board.

n Specific switch-configuration information is explained in “Switches and Cables for the MediaDock LVD” on page 53.

The single-bus configuration allows you to connect the MediaDock LVD chassis to one channel of the SCSI LVD HBA installed in your Avid editing system.

A dual-bus configuration allows you to:

• Connect the MediaDock LVD chassis to both channels of the dual-channel SCSI LVD HBA.

• Connect the MediaDock LVD to two different Avid editing systems.

• Connect two MediaDock LVDs on one SCSI bus in a daisy-chained configuration by setting one chassis as a single-bus configuration and the second chassis as a dual-bus configuration.

Switches

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When a MediaDock LVD chassis is configured to two different Avid editing systems in a dual-bus configuration (this requires you to install two ESMs), you should note the following additional operational characteristics:

• When an alarm condition occurs in the chassis, you cannot mute the alarm using the MediaDock LVD Manager software running on the secondary ESM (the ESM residing where an I/O board is normally configured). The alarm can be muted by doing either of the following:

t Using the software running on the primary ESM.

t Pressing the Alarm Mute button on either of the ESMs.

• The temperature value read by the primary ESM can be different than the temperature value read by the secondary ESM because the primary ESM is located at one end of the chassis and the secondary ESM is located at the other end of the chassis.

n The dual-bus configuration requires a minimum 2.7b revision of chassis firmware. You can check the revision level using the MediaDock LVD Manager software and selecting the ESM info tab.

The ESM and SRM

The ESM or SRM (whichever you have installed) is assigned a SCSI ID number (see “Board SCSI IDs” on page 49), and has the following functions:

• Helps determine single- or dual-bus configuration

• Helps determine and provide internal SCSI bus termination

• Monitors faults and status in the MediaDock LVD

There must be at least one ESM or SRM in each SCSI bus of a MediaDock LVD system. If there is only one ESM or SRM, it should be located behind the status panel (at the top rear of a tower system or at the right rear of a rack-mount chassis).

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Additionally, the SRM contains SCSI bus repeater circuitry necessary to redrive SCSI bus signals for daisy chaining. You must install the SRM in the first MediaDock LVD chassis (in place of the ESM) when each of the following circumstances apply:

• Your Avid editing system contains an Ultra 160 LVD HBA (or its equivalent)

• You are daisy chaining one MediaDock LVD chassis to another MediaDock LVD chassis or external MediaDrive rS LVD enclosure

• You have one or more Ultra 160 LVD hard disks configured on the SCSI bus

You need two ESMs in a MediaDock LVD when there is a dual-bus configuration and each SCSI bus is connected to a separate Avid editing system, each containing its own SCSI HBA (see “Switches and Cables for the MediaDock LVD” on page 53).

When installed in the MediaDock LVD chassis, the ESM, SRM, and the I/O board look the same physically except that the label is different (see Figure 3-3).

Figure 3-3 ESM, SRM, or I/O Board Label

ESM, SRM, or I/O board label

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n The ESM and SRM also detect faults in SCSI bus functions, power, and thermal characteristics, and provide this information to the Avid MediaDock LVD Manager software. Both the ESM and I/O board contain an Alarm Mute button to shut off the audible alarm when a fault is detected. The SRM does not contain an Alarm Mute button. For more information about the Avid MediaDock LVD Manager software, see Chapter 4, “Using Avid MediaDock LVD Manager Software”.

The I/O Board

The I/O board is not assigned a SCSI ID number, and has the following functions:

• Helps determine single- or dual-bus configuration

• Helps determine and provide internal SCSI bus termination

The ESM, SRM, and I/O Board Front Panel

The ESM, SRM, and I/O board contain a configuration switch and an LVD/SE LED. The ESM and I/O board also contain an Alarm Mute button. Figure 3-4 shows the front of the ESM and I/O board with the handle removed so you can see the switch, the LED, and the button. The SRM looks the same except that it does not contain the Alarm Mute button. The label above the 68-pin SCSI connector defines this equipment as an ESM, SRM, or I/O board.

n Specific switch-configuration information is explained in “Switches and Cables for the MediaDock LVD” on page 53.

The LVD/SE LED is On when the SCSI bus is in LVD mode. The LVD/SE LED is Off when the SCSI bus is in single-ended mode.

To stop the audible signal caused by a fault in the system, press the Alarm Mute button.

n This does not clear the actual fault.

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Figure 3-4 ESM, SRM, and I/O Board Switch, LED, and Button

Selecting SCSI Bus IDs

SCSI bus IDs are assigned in two areas:

• Boards that attach to the SCSI bus

• MediaDock LVD slots assigned to LVD shuttles

Board SCSI IDs

There are two board types in the MediaDock LVD storage subsystem that are assigned SCSI IDs:

• The SCSI HBA LVD board is always assigned SCSI ID 7.

• The ESM or SRM is automatically assigned one of two SCSI IDs, depending upon switch settings on the ESM or SRM and I/O board and cable connections:

- SCSI ID 15 — if the ESM or SRM is in a single, eight-slot backplane

- SCSI ID 14 — if the ESM is in a split backplane

n The SRM is not supported in split backplane configurations.

1 2

1 2

Configuration switch

LVD/SE LED

Alarm Mute button

Label area

(ESM and I/O board only)

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LVD Shuttle SCSI IDs

When you place an LVD shuttle in the MediaDock LVD, it is automatically given the SCSI ID assigned to the slot (see Figure 3-5).

Assuming the MediaDock LVD chassis is in a tower orientation:

• In a single-bus configuration, the slots are assigned numerically from the top to the bottom as: SCSI bus A, SCSI IDs 0, 1, 2, 3, 8, 9, 10, and 11.

• In a dual-bus configuration, the slots are assigned numerically from the top to the bottom as: SCSI bus A, SCSI IDs 4, 5, 12, and 13; and SCSI bus B, SCSI IDs 4, 5, 12, and 13.

n If you have a rack-mount version of the MediaDock LVD, the status panel is on the right side of the rack as shown in Figure 3-6.

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Figure 3-5 MediaDock LVD SCSI IDs

Figure 3-6 Rack-Mount Position

SCSI ID 0

SCSI ID 1

SCSI ID 2

SCSI ID 3

SCSI ID 8

SCSI ID 9

SCSI ID 10

SCSI ID 11

Single-bus configuration Dual-bus configuration

SCSI

SCSI bus B

SCSI bus A

bus A

SCSI ID 4

SCSI ID 5

SCSI ID 12

SCSI ID 13

SCSI ID 4

SCSI ID 5

SCSI ID 12

SCSI ID 13

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Supported Configurations

Avid supports the Avid MediaDock LVD in five configurations (see Table 3-1). The different configurations are selected by setting switches on the ESM or SRM and I/O board, and the manner in which you cable the MediaDock LVDs.

To simplify the setup and configuration of the MediaDock LVD, this chapter explains how to set the switches and how to cable each supported configuration.

Table 3-1 Supported Configurations

Number of

Configuration Number

MediaDock LVDs SCSI Buses Hosts LVD Shuttles External Drives

1a 1 1 1 Up to 8 None

2 1 2 1 or 2 Up to 4 drives per SCSI bus

None

3 2 2 1 or 2 Up to 12 drives on first SCSI bus, and up to 4 drives on second SCSI bus

None

4 3 2 1 or 2 Up to 12 drives per SCSI bus

None

5 1 1 1 Up to 8 Up to 4

a. This is the only supported configuration when you use the MediaDock LVD with a single-ended, fast, wide, SCSI accelerator board.

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Switches and Cables for the MediaDock LVD

This section explains how you set the switches located under the handles of the ESM, SRM, and I/O board, and the cables you need to connect a MediaDock LVD to one or more Avid editing systems.

ESM, SRM, and I/O Board Switches

You are required to change the switches that are located under the handle of the ESM, SRM, and I/O board for different MediaDock LVD configurations (see Figure 3-2). The switches are located in the same area on the ESM, SRM, and I/O board. Figure 3-7 shows the ESM or SRM with the handle removed for clarity.

n You should set the switches with power Off. The switches are checked only when the MediaDock LVD is turned On.

Figure 3-7 ESM, SRM, and I/O Board Switch Location

21

Switch positions

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Cables

Use only Avid LVD cables supplied with your MediaDock LVD and external LVD-compatible standalone drives (see Table 3-2). Each cable has a green sleeve on one or both ends and is specifically designed for systems that run real-time applications on an LVD SCSI bus. The cable lengths and electrical properties are designed to ensure data integrity on the SCSI bus.

Connecting the MediaDock LVD

The following sections explain how to connect the MediaDock LVD chassis to one or more Avid editing systems by using the five supported configurations explained in Table 3-1. All configurations show the MediaDock LVD chassis in a rack-mount version.

All examples include the standard 40-inch cable between the MediaDock LVD chassis and the SCSI HBA LVD board. You can replace this cable with the optional 10-foot or 30-foot cable.

Table 3-2 MediaDock LVD Cables

Cable Length Cable Connectors Where Used

Standard 40-inch Very-high-density at HBA LVD end to high-density, 68-pin at chassis

Between SCSI HBA LVD board and MediaDock LVD chassis

Optional 10-foot or 30-foot

Very-high-density at HBA LVD end to high-density, 68-pin at chassis

Between SCSI HBA LVD board and MediaDock LVD chassis

Standard 30-inch High-density, 68-pin on both ends Between MediaDock LVD chassis and first external drive or second MediaDock LVD chassis

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n If you are connecting the MediaDock LVD to an existing fast, wide SCSI board, use the existing 68-pin, high-density to high-density fast, wide cable that goes between the MediaDock LVD and the fast, wide SCSI board. Make all other connections as explained in the configuration examples.

To connect your MediaDock LVD:

• Select the configuration you need from Table 3-1.

• See “Cables” on page 54, which defines the MediaDock LVD cables.

• See “ESM, SRM, and I/O Board Switches” on page 53, which explains how to set switches on the MediaDock LVD.

• Select and follow the appropriate connection instructions.

Connecting Configuration 1

Configuration 1 is a single, eight-slot SCSI bus in a MediaDock LVD connected to one host.

To connect this configuration to your Avid editing system:

1. Shut down your Avid editing system in the normal manner.

2. Locate the 40-inch SCSI LVD cable.

3. Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board (see Figure 3-8) in your Avid editing system.

Figure 3-8 SCSI HBA LVD Board Connectors

CHANNEL 1 CHANNEL 2

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4. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM at the left rear of the MediaDock LVD (see Figure 3-9). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

5. Place the switches under both the ESM and I/O board to position 1 as shown in Figure 3-9.

Figure 3-9 Connecting Configuration 1

Connecting Configuration 2

Configuration 2 has two four-slot, single buses in one MediaDock LVD (see Figure 3-10). Both SCSI buses can be connected to one host, or each SCSI bus can be connected to separate hosts.

n The I/O board in the MediaDock LVD must be changed to an ESM if you are using a two-host system. The ESM is automatically set to SCSI ID 14 whenever the MediaDock LVD is configured as a dual bus.

To connect this configuration to your Avid editing system:

1. Shut down your Avid editing system in the normal manner.

2. Locate one of the 40-inch SCSI LVD cables.

ESM SCSI port SCSI port

To channel 1of SCSI HBA

12

12

Switch

Switch

I/O board

LVD board

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Figure 3-10 Connecting Configuration 2

3. Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board (see Figure 3-8) in your Avid editing system.

4. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM at the left rear of the MediaDock LVD (see Figure 3-10). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

5. Locate the other 40-inch SCSI LVD cable.

6. Depending on the number of hosts you want attached to the MediaDock LVD, perform one of the following:

t Single host: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 2 of the SCSI HBA LVD board (see Figure 3-8) in your first host.

t Two hosts: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board (see Figure 3-8) in your second host.

ESMSCSI port

To channel 1of SCSI HBA

12

12

Switch Switch

SCSI port I/O boardor ESM if two-host system

LVD board

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7. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the I/O board (or the ESM if it is a two-host system) at the right rear of the MediaDock LVD (see Figure 3-10). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

8. Place the switches under both the ESM and I/O board to position 1 as shown in Figure 3-10.

Connecting Configuration 3

Configuration 3 contains two MediaDock LVDs. MediaDock LVD 1 has an eight-slot single bus, while MediaDock LVD 2 is a dual-bus chassis (see Figure 3-11). The eight-slot single bus of MediaDock LVD 1 connects to the four-slot SCSI bus in MediaDock LVD 2, providing a twelve-slot SCSI bus to the first host. The remaining four slots in MediaDock LVD 2 provide a four-slot SCSI bus to either the first host or an optional second host.

n The I/O board in MediaDock LVD 2 must be changed to an ESM if you are using a two-host system. The ESM is automatically set to SCSI ID 14 when it is in MediaDock LVD 2 (dual-bus configuration).

To connect this configuration to your Avid editing system:

1. Shut down your Avid editing system in the normal manner.

2. Locate one of the 40-inch SCSI LVD cables.

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Figure 3-11 Connecting Configuration 3

3. Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board on the first host (see Figure 3-8).

4. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM or SRM at the left rear of MediaDock LVD 1 (see Figure 3-11). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

n If the MediaDock 1 is connected to an Ultra 160 LVD HBA board and you have Ultra 160 LVD shuttles in either MediaDock 1 or MediaDock 2, you must replace the ESM in MediaDock 1 with an SRM. The SRM kit part number is 0010-04633-01. To obtain information about ordering an SRM kit, consult your Avid Reseller.

5. Locate the 30-inch, 68-pin cable.

6. Connect and secure one end of the 68-pin cable to the SCSI port connection of the I/O board at the right rear of MediaDock LVD 1.

SCSI bus 1 - Slots 1 to 8

SCSI bus 1 Slots 1 to 4

SCSI bus 2 Slots 5 to 8

MediaDock LVD 1

MediaDock LVD 2

ESM or SRMSCSI port

to channel 1of first SCSI

SCSI port I/O board

ESMSCSI portSCSI port I/O board

40-inch cable

30-inch

to channel 2of first SCSI

40-inch cable

channel 1 of

HBA

HBA LVD

second SCSIHBA LVD

12

12

12

12

Switch Switch

Switch Switch

or ESM if two-host system

68-pin cable

LVD board

board or

board

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7. Connect the other end of the 68-pin cable to the SCSI port connection of the ESM at the left rear of MediaDock LVD 2. Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

8. Locate the other 40-inch SCSI LVD cable.

9. Depending on the number of hosts you want attached to the MediaDock LVD, perform one of the following:

t Single host: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 2 of the SCSI HBA LVD board (see Figure 3-8) in your first host.

t Two hosts: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board (see Figure 3-8) in the second host.

10. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the I/O board (or the ESM if it is a two-host system) at the right rear of MediaDock LVD 2 (see Figure 3-11). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

11. Place the switches under both the ESM or SRM and I/O board of the two MediaDock LVDs to the positions shown in Figure 3-11.

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Connecting Configuration 4

Configuration 4 contains three MediaDock LVDs. MediaDock LVD 1 and MediaDock LVD 3 are each an eight-slot single bus, while MediaDock LVD 2 is a dual-bus chassis (see Figure 3-12). You connect the eight-slot SCSI bus of MediaDock LVD 1 to the four-slot SCSI bus in MediaDock LVD 2 for a total of 12 slots in the first SCSI bus.

You then connect the eight-slot SCSI bus of MediaDock LVD 3 to the remaining four-slot SCSI bus in MediaDock LVD 2 for a total of 12 slots in the second SCSI bus.

n In this section, the term “host” refers to an Avid editing system containing a SCSI HBA LVD board.

Both SCSI buses can be connected to one host, or each SCSI bus can be connected to separate hosts.

n The I/O board in MediaDock LVD 2 must be changed to an ESM if you are using a two-host system. The ESM is automatically set to SCSI ID 14 when it is in MediaDock LVD 2 (dual-bus configuration).

To connect this configuration to your Avid editing systems:

1. Shut down your Avid editing systems in the normal manner.

2. Locate one of the 40-inch SCSI LVD cables.

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Figure 3-12 Connecting Configuration 4

3. Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board on the first host (see Figure 3-8).

4. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM or SRM at the left rear of MediaDock LVD 1 (see Figure 3-12). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

5. Locate one of the 30-inch, 68-pin cables.

MediaDock LVD 1

MediaDock LVD 3

MediaDock LVD 2

SCSI bus 1Slots 5 to 8

SCSI bus 1 - Slots 1 to 8

SCSI bus 2 - Slots 1 to 8

Slots 1 to 4SCSI bus 2

ESM or SRMSCSI port

SCSI port I/O board

ESM or SRMSCSI port

ESMSCSI port

SCSI port I/O boardor ESM if two-host system

SCSI port I/O board

30-inch

12

Switch

12

Switch

12

Switch

Switch

Switch

Switch

12

12

12

to channel 1of first SCSI

40-inch cable

HBA LVD

channel 2 offirst SCSI HBA

40-inch cable to

LVD board or

68-pin cable

30-inch68-pin cable

board

channel 1 ofsecond SCSIHBA LVD board

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6. Connect and secure one end of the 68-pin cable to the SCSI port connection of the I/O board at the right rear of MediaDock LVD 1.

7. Connect the other end of the 68-pin cable to the SCSI port connection of the ESM at the left rear of MediaDock LVD 2. Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

8. Locate the other 30-inch, 68-pin cable.

9. Connect and secure one end of the 68-pin cable to the SCSI port connection of the I/O board (or the ESM if it is a two-host system) at the right rear of MediaDock LVD 2.

10. Connect the other end of the 68-pin cable to the SCSI port connection of the I/O board at the right rear of MediaDock LVD 3. Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

11. Locate the other 40-inch SCSI LVD cable.

12. Depending on the number of hosts you want attached to the MediaDock LVD, perform one of the following:

t Single host: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 2 of the SCSI HBA LVD board (see Figure 3-8) in your first host.

t Two hosts: Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board (see Figure 3-8) in the second host.

13. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM or SRM at the left rear of MediaDock LVD 3 (see Figure 3-12). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

14. Place the switches under both the ESM or SRM and I/O board of the three MediaDock LVDs to the positions shown in Figure 3-12.

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Connecting Configuration 5

Configuration 5 allows you to attach up to four external MediaDrive rS LVD enclosures to a single-bus MediaDock LVD chassis connected to one host.

You must follow these configuration guidelines when configuring a MediaDock LVD chassis with up to four external MediaDrive rS LVD enclosures:

• The drives must be LVD compatible.

• You can connect a maximum of four LVD drives.

To connect this configuration to your Avid editing system:

1. Shut down your Avid editing system in the normal manner.

2. Locate the 40-inch SCSI LVD cable.

3. Connect the very-high-density end of the 40-inch SCSI LVD cable to channel 1 of the SCSI HBA LVD board in your Avid editing system.

4. Connect the other end of the 40-inch SCSI LVD cable to the SCSI port connection of the ESM or SRM at the top rear of the MediaDock LVD (see Figure 3-13). Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

5. Place the switches under both the ESM or SRM and I/O board handles to position 2 as shown in Figure 3-13.

6. Locate the standard 30-inch SCSI cable.

7. Connect one end of the standard 30-inch SCSI cable to the SCSI port of the I/O board at the bottom rear of the system (see Figure 3-13).

8. Connect the other end of the standard 30-inch SCSI cable to the Input of the first MediaDrive rS LVD enclosure. Secure both ends of the cable by tightening the thumbscrews that are part of the connector.

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9. Connect the remaining MediaDrive rS LVD enclosures by using the 15-inch cables provided with the MediaDrives as shown in Figure 3-13.

10. Locate the LVD/SE terminator that came with yourAvid editing system.

11. Connect the terminator to the last MediaDrive rS LVD enclosure as shown in Figure 3-13.

12. Using the instructions provided in the Avid MediaDrive rS LVD Setup and User’s Guide for the LVD MediaDrive, set the SCSI IDs on the MediaDrive rS LVD enclosures to distinct SCSI ID numbers. The numbers available for this configuration are 4, 5, 6, 12, 13, and 14.

n There are six available SCSI IDs, but only four MediaDrive rS LVD enclosures are supported.

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Figure 3-13 Connecting Configuration 5

ESM or SRM

SCSI port

SCSI portSwitch

I/O board

21

21

Switch

LVD/SE

Input

15-inch cable

terminator

MediaDrive rS LVD enclosures

under handle

under handle

30-inch cable

To channel 1 of SCSIHBA LVD board

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Installing an LVD Shuttle

Each MediaDock LVD ships with six drive-filler carriers and two empty slots. This section explains how to install an LVD shuttle in the MediaDock LVD. Each LVD shuttle has two handles, a top and a bottom in a tower orientation, or a left and a right in a rack-mount orientation.

The bottom (or left) handle is stationary, while the top (or right) handle can be pulled outward from the left of the LVD shuttle by pressing a latch on the inside of the handle (see Figure 3-14). When you close the top handle with the LVD shuttle partially in the MediaDock LVD, the lever catches the side of the MediaDock LVD and gently connects the LVD shuttle into the MediaDock LVD backplane.

Figure 3-14 Installing an LVD Shuttle

12

34

56

7

Six drive-filler

Top handle open

Lever

carriers

Bottom handle Top handle

MediaDock LVD

Side of MediaDock LVD

Latch

MediaDock LVD shuttle

Latch

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n To ensure proper cooling you must use a drive-filler carrier in any slot that does not contain an LVD shuttle.

To install an LVD shuttle:

1. Select the proper slot in the MediaDock LVD chassis.

2. Carefully align the LVD shuttle in front of the empty slot.

3. Pull the top handle outward to the open position.

4. Insert the LVD shuttle into the slot and gently push until you feel a slight resistance, and the lever contacts the inside of the MediaDock LVD.

5. Gently but firmly close the top handle.

The LVD shuttle will automatically spin up when power is applied to the MediaDock LVD chassis. If the MediaDock LVD chassis is already powered up and you insert an LVD shuttle, the shuttle will spin up as soon as it is fully latched into the MediaDock LVD chassis.

Connecting the MediaDock LVD Power Cord

This section describes how to connect the power cord to the MediaDock LVD. To connect power to the MediaDock LVD, you connect the power supplies to ac outlets.

Attach one end of the power cord to power supply 1 and plug the other end of the power cord into a surge-protected outlet (see Figure 3-15). Do the same for power supply 2 (if present).

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Figure 3-15 Connecting the MediaDock LVD Power Cord

n Turn on power supply 1 and then power supply 2 (if present) after you have plugged the power supplies into the ac outlets.

After you connect the power cords you can turn on your Avid editing system.

Selecting the Windows 2000 Device Driver for MediaDock LVD

This section describes the process for satisfying the Hardware Wizard on Avid editing systems that run Windows 2000 with a MediaDock LVD attached. When you turn on your Avid editing system for the first time with the Windows 2000 operating system installed, the Hardware Wizard in the Windows 2000 operating system detects the MediaDock LVD but does not know what SCSI device driver to install.

The Hardware Wizard in the Windows 2000 operating system detects the ESM or SRM in the Avid MediaDock LVD chassis. These modules handle the communication of the MediaDock LVD chassis status (faults and status for drives, fans, and power supplies). Both modules have a SCSI ID, which is the reason Windows 2000 has difficulty automatically assigning a driver for these devices.

Power connection Power connectionPower supply 1 Power supply 2

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To select the Windows 2000 device driver for the Avid MediaDock LVD:

1. Follow the instructions in the previous sections of this chapter for connecting a MediaDock LVD to your Avid editing system.

2. Start the Avid system.

3. Log in to the system as an administrator.

The Found New Hardware message box appears, stating that the Avid MediaDock LVD SCSI Processor Device has been detected.

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When the message box disappears, the Found New Hardware Wizard window opens.

4. Click Next.

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The Install Hardware Device Drivers window opens.

5. Select the “Display a list of the known drivers for this device so that I can choose a specific driver” option.

6. Click Next.

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The Hardware Type window opens.

7. Select the “SCSI and RAID controllers” option.

8. Click Next.

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The Select a Device Driver window opens.

9. Select the “Unknown Manufacturer” option from the Manufacturers scroll list.

10. Select the “SCSI/RAID Host Controller” option in the Models window.

11. Click Next.

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The Update Driver Warning dialog box appears.

12. Click Yes.

The Start Device Driver Installation window opens informing you that the device driver will be installed with the default settings.

13. Click Next.

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The Completing the Found New Hardware Wizard window opens.

14. Click Finish.

The next time you turn on the Avid editing system, the Found New Hardware Wizard will not open.

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CHAPTER 4

Using Avid MediaDock LVD Manager Software

Avid provides you with MediaDock LVD Manager software (manager software) to help you monitor your MediaDock LVD system during operation and to spin down the LVD shuttles.

n This software is not a disk diagnostic for your LVD shuttles, but allows you to determine the status of your MediaDock LVD and LVD shuttles.

This chapter contains the following sections:

• MediaDock LVD Manager Software Overview

• When to Run the MediaDock LVD Manager Software

• Installing the MediaDock LVD Manager Software

• Configuring the MediaDock LVD Manager Software

• Using the MediaDock LVD Manager Software

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MediaDock LVD Manager Software Overview

The manager software allows you to monitor and log the operation of LVD shuttles, power supplies, ESMs or SRMs, and fans in all MediaDock LVD enclosures in a system. It also allows you to spin down specific LVD shuttles.

In addition, the manager software allows you to mute or reset alarms that might occur due to overheating or power failures in the system.

This section explains the menus and window you use during the operation of the manager software.

When to Run the MediaDock LVD Manager Software

The manager software periodically accesses the SCSI bus, using SCSI enclosure services (SES) protocol, to obtain summary information from the ESMs or SRMs on the system. Accessing the SCSI bus for summary information uses SCSI bus cycles that would normally be available for your Avid application software.

The manager software only needs to be run when you want to spin down an LVD shuttle, check for faults, or check status. However, you might not be aware that a fault occurs and needs attention when the manager software is not running (especially if the enclosure is in another room).

Generally, Avid recommends that the manager software run as a background task whenever time-critical functions (such as digitize or playback) are not in progress.

If you are running the manager software on a Macintosh operating system (Release 8.x or Release 9.x), you can leave the manager software running during digitize or playback with little chance of

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disrupting your editing or playback operations. This is due to the fact that the manager software is locked out of SCSI bus accesses while the Avid editing application software is running.

If you are running the manager software on a Windows NT or Windows 2000 operating system, a lockout mechanism also exists to ensure that there is no impact on editing or playback operations.

However, if you find that running the manager software impacts the performance of your Avid editing application software, Avid recommends you quit the manager software prior to the start of digitizing or playback, and restart the manager software when the digitize or playback functions are complete.

Installing the MediaDock LVD Manager Software

The manager software CD-ROM contains the installer for the Macintosh operating system and either of the Windows operating systems (Windows NT and Windows 2000). This section provides installation instructions for each operating system.

Version 1.1 of the MediaDock LVD Manager software installer updates the following software unless newer versions of the software already exist on your system:

• Macintosh systems — AvidStartup Release 3.0 and Avid StorEx Release 1.4

• Windows NT systems — Avid StorEx Release 1.12

• Windows 2000 systems — Avid StorEx Release 1.3

c The manager software must be configured to match your system after it is installed. Avid recommends you read and understand the following information in this section, “The MediaDock LVD

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Manager Software Menus” on page 85 and “The MediaDock LVD Manager Window” on page 87, before you attempt to configure the manager software.

Installing on a Macintosh Operating System

To install the manager software on a Macintosh system:

1. Quit any applications that open automatically at startup.

2. Insert the Avid MediaDock LVD Manager software CD-ROM.

3. Double-click the Installer icon.

A splash screen appears for the Avid MediaDock LVD Manager installation program.

4. Click “Click here to continue”.

A MediaDock LVD Manager Installer window opens.

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5. Drag the MediaDock LVD Manager Installer file to the boot drive.

The MediaDock LVD installation takes place.

6. A dialog box appears.

7. Click Quit. The installation is complete.

Installing on a Windows NT or Windows 2000 Operating System

To install the manager software on a Windows system:

1. Quit any applications that open automatically at startup.

2. Insert the Avid MediaDock LVD Manager software CD-ROM.

3. If the installation program doesn’t automatically start after a few seconds, do the following to start the program manually:

a. Double-click the CD-ROM icon in Windows Explorer.

b. Double-click Launch.exe.

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A splash screen appears for the Avid MediaDock LVD Manager installation program.

4. Click Installers.

5. Click Install MediaDock LVD Manager.

A Welcome screen appears.

6. Click Next.

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The Software License Agreement appears.

7. Click Yes.

The Select Components dialog box appears.

8. Select the primary Avid application software you are using with the Avid MediaDock LVD Manager application.

n If your Avid application software is not listed in the Select Components dialog box, select any of the indicated applications. This step simply determines the default folder where the StorEx utility is installed. After completing this installation, you might need to perform a search operation to locate StorEx.

9. Click Next.

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A confirmation screen appears.

10. At the Confirmation screen, click Yes.

A Welcome dialog box appears.

11. Click Finish. A splash screen appears.

12. Follow the on-screen instructions until the installation is complete.

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The MediaDock LVD Manager Software Menus

There are four menus available in the manager software. Each menu allows you to choose specific functions. Figure 4-1 shows the menu selection for the Macintosh operating system (the menu selection for the Windows NT operating system and Windows 2000 operating system have the same options).

Figure 4-1 Menu Selections

The following list explains each menu and their corresponding functions:

• File — The File menu has the following three functions:

- Configure — Forces the software to reconfigure the MediaDock LVD system. This should be used whenever you add new enclosures to the system. After you choose Configure, verify that the front and rear views of the enclosures are properly oriented (and change if needed).

Use the Configure option if the current manager software display doesn’t match your configuration.

- Save-status — Saves the physical status of the MediaDock LVD system. This should be used whenever you make permanent changes to an enclosure. For example, if you add a power supply to the MediaDock LVD while it is running, the manager software detects the status change and flashes a green button next to the new Power Supply icon in the left panel. If you choose Save-status from the File menu, the status is saved and the flashing stops.

- Exit — Exits the manager software.

Menus

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• Utilities — The Utilities menu has the following three functions when you are on a Macintosh operating system and four functions if you are on a Windows NT or Windows 2000 operating system:

- Mute all alarms — This mutes all active alarms on all MediaDock LVD enclosures on the system. It doesn’t clear the fault.

- Default all alarm states — Allows you to choose Enabled or Disabled from a pop-up menu.

When you choose Enabled, all alarms are enabled on all MediaDock LVD enclosures on the system. This is the default state.

When you choose Disabled, all alarms are disabled on all MediaDock LVD enclosures on the system. If you choose this setting, no audible alarms are activated when a fault occurs (not recommended).

- Rescan all SCSI buses (Windows NT or Windows 2000 only) — This rescans the SCSI bus to allow the program to find changes in SCSI bus devices.

- Resynchronize SCSI device status — Checks if all installed LVD shuttles are spun up and saves the status in the manager software. Use this function if you suspect that the proper shuttle status has not been updated.

• Preferences — “Confirm exit” is the only menu choice from the Preferences menu. When set, this forces you to confirm that you want to quit the program by pressing OK in a dialog box prior to the program quitting.

• Help — “About” is the only menu choice from the Help menu when using the Windows NT or Windows 2000 operating system. This explains the version number and basic information about the manager software you are running. When you are using the Macintosh version of the manager software, Help contains information that explains how to use Macintosh Balloon Help.

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The MediaDock LVD Manager Window

The manager software contains one window, MediaDock LVD Manager, with three tabs (see Figure 4-2). The Front View tab is the default view when the MediaDock LVD Manager window opens.

n The version number of the manager software is shown after the window name.

Each tab contains a left panel and a right panel. An expander (+) is used in the left panel to expand the MediaDock LVD enclosure to display (depending upon the tab selected) shuttles, power supplies, fans, and the ESM located in the enclosure.

The Panel Size button allows you to change the relative size of the left and right panels.

Figure 4-2 MediaDock LVD Manager Window

n The right panel changes when you ask for data on a specific device. When you ask for data, the right panel displays four tabs (some tabs might be dimmed if they are not used for the status of the device you select). These tabs are explained in “Using the MediaDock LVD Manager Software” on page 96.

Expander

Tabs

Left panel

Right panel

Panel Size button

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The three available tabs in the MediaDock LVD Manager window are:

• Front View (see Figure 4-3): The left panel displays each MediaDock LVD in the system with the slot numbers of each LVD shuttle in the enclosure. The right panel displays the front view of all MediaDock LVDs in the system, and shows which SCSI buses are connected to which enclosure.

n The front view of the MediaDock LVDs shown in the right panel does not always correctly represent your actual physical configuration (tower versus rack-mount placement of the MediaDock LVD enclosures). When you first start the program you are asked to set up the software to match the physical setup of your configuration. By default the enclosures are shown in the horizontal (rack-mount) position. How you set up the right panel is explained in “Configuring the MediaDock LVD Manager Software” on page 90.

Figure 4-3 Front View Tab

Device

Slot number

SCSI bus number

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• Rear View (see Figure 4-4): When the MediaDock LVDs are expanded, the left panel displays the fans, power supplies, and the ESM located in each MediaDock LVD. The right panel displays the actual rear view of the MediaDock LVDs.

In any left panel, if a device is present and functioning properly, a green Status button is displayed next to the icon. The color of the Status button changes to red and flashes if there is a problem with that device. For example, if a power supply fails, the Status button next to the failing power supply flashes red.

If there is no device (shuttle, fan, power supply, or ESM depending on the tab selected) in the MediaDock LVD, the Status button is replaced by a minus (-) sign. The ESM can expand to show temperature and audible alarms.

Any panel might contain a slider to allow you to see what is in a complete panel.

Figure 4-4 Rear View Tab

Fan icon

Power Supply iconESM icon

Slider

No power supply (-)

Status button

Temperature icon

Audible alarm

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• SCSI Bus View (see Figure 4-5): The left panel displays the physical devices (including the ESM) and the ID numbers of each SCSI bus. The right panel remains blank unless you ask for device data by double-clicking a device (this is discussed later in the chapter).

Figure 4-5 SCSI Bus View Tab

Configuring the MediaDock LVD Manager Software

The first time you start the manager software you must indicate to the software how the enclosures are configured.

n You should not start the manager software until you have connected and configured the enclosures. See Chapter 3, “Configuring the MediaDock LVD”.

Device and ID

ESM

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This configuration includes:

• The physical layout of the enclosures (desktop or rack-mount). By default the configuration is shown as a rack-mount. You must change it to match your configuration.

• The SCSI bus connections. The software looks at the ESMs in the system and attempts to determine the SCSI bus connections to the enclosures. If you have enclosures that have split SCSI buses, you might have to indicate the SCSI bus number attached to specific enclosures in the software.

Defining Physical Configuration in the Software

The following example uses a three-enclosure desktop system, configured with SCSI bus 2 and SCSI bus 3 (channel 1 and channel 2, respectively, on the SCSI LVD board). You must change the physical configuration in the software to match what you have.

To define your physical configuration the first time you start the manager software:

1. Double-click the MediaDock LVD Manager icon on a Macintosh system, or click the Start button, point to Programs, and select MediaDock LVD Manager on a Windows NT or Windows 2000 system.

2. A dialog box appears.

Click OK.

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3. The default MediaDock LVD Manager window opens, in Front view, with the enclosures shown as rack-mounts (you might have to resize the window to see all of the enclosures).

n The example shown has three MediaDock LVD enclosures attached to the system. You will see only the number of enclosures attached to your system. If you have a rack-mount system it might be correct.

4. If you are currently running Version 1.0 of the manager software, select the enclosure you wish to change to a desktop position by placing the mouse pointer over the enclosure.

Selected enclosure

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When using Version 1.1 of the manager software, place your mouse pointer over the top (keylock portion) or base portion of the enclosure to select the complete enclosure as shown in the following example. If you place the mouse pointer over an LVD shuttle, you only select the LVD shuttle, not the complete enclosure.

t On a Windows NT or Windows 2000 system, press Ctrl+left-click to select the enclosure.

t On a Macintosh system, press Ctrl+click to select the enclosure.

The selected enclosure has a blue box placed around it (similar to the window on the previous page) and all LEDs in the actual enclosure flash to identify the selected enclosure.

Base portion

Keylock portion

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5. Press the space bar.

The selected enclosure changes to a desktop position.

6. Move the selected enclosure in the panel until it matches the front view as it is configured in the room or lab.

To move the selected enclosure in large increments up, down, left, or right, use the arrow keys. To move the selected enclosure in smaller increments up, down, left, or right, use Shift and the arrow keys.

7. Deselect the enclosure by pressing Return (press Enter on a Windows NT or Windows 2000 system). You should always deselect one enclosure before you select the next one.

8. Repeat steps 4 to 8 until all enclosures match the physical configuration in the room or lab.

Desktop position

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Defining SCSI Bus Connections in the Software (Split-Bus Only)

The following example uses a three-enclosure desktop system, configured with SCSI bus 2 and SCSI bus 3 (channel 1 and channel 2, respectively, on the SCSI LVD board).

For the portion of the split-bus MediaDock LVD enclosure that does not contain an ESM, the manager software has no way to determine the SCSI bus number connected to that portion. The manager software needs this information to spin down the proper shuttle if necessary.

This example assumes you have defined the physical configuration and you are still running the manager software.

To define your SCSI bus configuration the first time you start the manager software when all bus connections are on a single host:

1. Locate the enclosure that has a red question mark where the SCSI bus number should be.

Question mark

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2. Define the SCSI bus by placing the mouse pointer over the red question mark and pressing Shift+click (left mouse button if you are on a Windows NT or Windows 2000 system).

A pop-up menu appears that shows the detected SCSI buses on the system.

3. Select the SCSI bus number you have attached to this location.

4. Repeat steps 1 to 3 for any remaining unknown SCSI bus connections.

n If you are defining a SCSI bus configuration the first time you start the manager software when one or more bus connections are on a different host:

• For bus connections to SCSI HBAs in a physically different host computer, question marks similar to the window on the previous page appear in each of the four shuttle slots for the half of the chassis connected to the different host.

• You do not have to define the SCSI bus for the half of the chassis connected to the different host.

Using the MediaDock LVD Manager Software

One of the main purposes of the manager software is to monitor the data (status and other information) of the MediaDock LVD. This includes data on shuttles, fans, and power supplies.

The manager software also allows you to spin down one or more LVD shuttles. You should spin down any LVD shuttle before you remove it from the system (see “Spinning Down LVD Shuttles” on page 102).

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To see the data that allows you to monitor the MediaDock LVD, you use four Data Monitoring tabs located in the right panel of the MediaDock LVD Manager window.

The Four Data Monitoring Tabs

When you select one of the three main tabs in the MediaDock LVD Manager window, you see two panels as explained in “The MediaDock LVD Manager Window” on page 87. You need to select a device in the left panel to monitor that device (see “Monitoring MediaDock LVD Data” on page 101). Once a device is selected, the right panel displays four Data Monitoring tabs that allow you to see data on the selected device.

The four Data Monitoring tabs in the right panel are:

• Status: The Status tab displays the status of the selected device (see Figure 4-6). Examples of status you could see are: Online, Critical, Not installed, Spinning down, and Spinning up.

Figure 4-6 Status Tab

Selected device

Status

System icon

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n You can return to the main tabs of the MediaDock LVD Manager window from the Data Monitoring tabs by clicking the appropriate View tab. If you click the System icon, all enclosures on the system are shown in the right panel.

• Info: The Info tab displays the information about the selected device (see Figure 4-7). The information varies depending on the device selected.

Figure 4-7 Info Tab

Selected device

Information

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• Log: The Log tab displays the information logged about the selected device since the manager software has been running (see Figure 4-8).

The Log information can be cleared from the system by clicking the Clear Log button at the bottom of the right panel. You can also save the logged information to a file by clicking the Save To File button at the bottom of the right panel. When you click on the Save To File button, you are prompted for the name of the file and the location where you want to store the file.

Figure 4-8 Log Tab

Selected device

Logged information

Clear Log button Save To File button

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• Control: The Control tab allows you to control functions for LVD shuttles or alarms (see Figure 4-9).

- When used with an LVD shuttle in the MediaDock LVD, you can identify and spin the LVD shuttle down (see “Spinning Down LVD Shuttles” on page 102 for information on how to spin down one or more LVD shuttles).

- When used with alarms you can mute, enable, or disable alarms for a particular device. You access alarms by expanding the ESM device in the left panel.

There are two separate mute functions:

Mute: Silences the active alarm, but does not clear the fault.

Mute with Remind: Silences the active alarm, but sounds a reminder beep approximately every minute to remind you that the fault still exists.

n To mute, disable, or enable alarm functions globally, use the Utilities menu (see “The MediaDock LVD Manager Software Menus” on page 85).

Figure 4-9 Control Tab

Selected device

Identify buttons On or Off

Spin Down button

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n The Control tab is not functional (it is dimmed) when a power supply, fan, or ESM is selected.

Monitoring MediaDock LVD Data

To monitor data using the four tabs explained in “The Four Data Monitoring Tabs” on page 97:

1. Select one of three tabs: Front View, Rear View, or SCSI Bus View.

Select the Front View tab if you are selecting a shuttle using the slot number or if you are directly selecting a shuttle from the front view of the MediaDock LVD enclosure itself.

Select the SCSI Bus View tab if you are selecting a shuttle using the SCSI ID number.

Select the Rear View tab if you are selecting a power supply, fan, or ESM.

2. Double-click the shuttle, power supply, fan, or ESM in the left panel (or double-click the picture of the device in the right panel) for data about that device.

3. Select one of the Data Monitoring tabs in the right panel for the data you want displayed.

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Spinning Down LVD Shuttles

Version 1.0 of the manager software allows you to spin down a single LVD shuttle by selecting a shuttle, going to the Control tab, and clicking the Spin Down button.

Version 1.1 of the manager software has the added capability of allowing you to spin down one or more LVD shuttles directly from the Front View tab.

c You should unmount the shuttles from the operating system before selecting the Spin Down option. For explanations on unmounting and removing LVD shuttles from your system, see “Replacing an LVD Shuttle on a Macintosh System” on page 115, “Replacing an LVD Shuttle on a Windows NT System” on page 118, and “Replacing an LVD Shuttle on a Windows 2000 System” on page 119.

Depending on the manager software version that you are using, see the following sections for details on how use the Spin Down option.

• “Spinning Down a MediaDock LVD Shuttle Using Manager Software Version 1.0” on page 103

• “Spinning Down a MediaDock LVD Shuttle Using Manager Software Version 1.1” on page 107

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Spinning Down a MediaDock LVD Shuttle Using Manager Software Version 1.0

To spin down an LVD shuttle when the manager software is not running:

1. Double-click the MediaDock LVD Manager icon.

The MediaDock LVD Manager window opens with the Front View tab displayed. (You might have to resize the window to see all of the enclosures.)

2. Click the expander (+) in the left panel of the MediaDock LVD Manager window. The enclosures on your system are displayed.

3. Click the expander for each enclosure to display all the LVD shuttles on the system.

Expander

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4. Double-click the Device icon in the left panel or the selected device in the enclosure shown in the right panel.

The four Data Monitoring tabs then appear in the right panel.

5. Select the Control tab in the right panel.

Selected device icon

Selected device in enclosure

Identify button (On)

Spin Down button

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6. Identify the LVD shuttle you want to spin down by clicking the On button next to Identify in the Control tab.

The LEDs of the selected LVD shuttle flash. Make sure this is the LVD shuttle you want to spin down.

7. Click the Off button next to Identify in the Control tab.

8. Click the Spin Down button in the Control tab.

A dialog box appears asking if you want to spin down the device.

Click Yes.

The button next to the selected device changes to a symbol that points down, showing that the LVD shuttle is spinning down. The LEDs on the LVD shuttle flash sequentially. It takes 20 to 30 seconds for the LVD shuttle to spin down.

When the device has spun down, the symbol changes to a hand pulling the LVD shuttle out, and the LEDs on the LVD shuttle start flashing simultaneously to indicate that the shuttle is ready to be removed.

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9. Remove the LVD shuttle from the MediaDock LVD (see Figure 4-10).

Press the latch on the inside of the top handle and pull the handle outward. This unlatches the LVD shuttle.

Grasp the bottom handle and pull the LVD shuttle out of the MediaDock LVD.

Figure 4-10 Removing an LVD Shuttle

Bottom handle

Top handle

Latch

(right whenrack mounted)

(left whenrack mounted)

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Spinning Down a MediaDock LVD Shuttle Using Manager Software Version 1.1

Version 1.1 of the manager software provides the same spin-down capability as Version 1.0. In addition, you can spin down multiple LVD shuttles. You can spin down a single LVD shuttle or multiple LVD shuttles directly from the Front View tab.

To spin down one or more LVD shuttles when the manager software is not running:

1. Double-click the MediaDock LVD Manager icon.

The MediaDock LVD Manager window opens with the Front View tab displayed. (You might have to resize the window to see all of the enclosures.)

2. To select or identify a single LVD shuttle to spin down, click it.

t If you are using a Macintosh operating system, go to step 6.

t If you are using a Windows NT or Windows 2000 operating system, go to step 10.

t If you are spinning down multiple LVD shuttles, proceed with step 3.

Expander

Selected LVD shuttle

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3. Do one of the following:

t If you are using a Macintosh operating system, go to step 5.

t If you are using a Windows NT or Windows 2000 operating system, go to step 9.

4. Select the LVD shuttle you want to spin down by placing your mouse pointer over the actual LVD shuttle shown in the Front View tab and Shift+click.

A blue box appears around the selected LVD shuttle.

5. To select multiple LVD shuttles (as indicated by blue boxes), repeat step 4 for each LVD shuttle you want to spin down.

6. Place your mouse pointer over the selected LVD shuttles and Ctrl+click.

A menu appears.

7. Choose Spin Down from the menu to spin down the shuttles or choose Identify from the menu to identify the shuttles.

8. Go to step 12.

9. Select the LVD shuttle you want to spin down by placing your mouse pointer over the actual LVD shuttle shown in the Front View tab and click.

To select multiple LVD shuttles, place your mouse pointer over the LVD shuttle in the Front View tab and Ctrl+click for each shuttle you want to spin down.

n To select a contiguous group of LVD shuttles, Shift+click the first LVD shuttle in the group and Shift+click the last LVD shuttle in the group. All LVD shuttles between these two are selected.

10. Place your mouse pointer over the selected LVD shuttles and right-click.

A menu appears.

11. Choose Spin Down from the menu to spin down the shuttles or choose Identify from the menu to identify the shuttles.

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12. If you chose to spin down the shuttles, a dialog box appears listing the selected shuttles, asking if you want to go ahead with the spin-down function. Click Yes.

A symbol that points down (indicating that the spin-down operation is in progress) appears over the selected LVD shuttles. The LEDs on the LVD shuttles flash sequentially. It takes 20 to 30 seconds for the LVD shuttles to spin down.

When the spin-down operation is complete, the symbol changes to a hand pulling the LVD shuttles out, and all three of the LEDs on the LVD shuttles flash.

13. Remove the LVD shuttles from the MediaDock LVD (see Figure 4-11).

Press the latch on the inside of the top handle and pull the handle outward. This unlatches the LVD shuttles.

Grasp the bottom handle and pull the LVD shuttles out of the MediaDock LVD.

Figure 4-11 Removing an LVD Shuttle

Bottom handle

Top handle

Latch

(right whenrack mounted)

(left whenrack mounted)

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Installing an LVD Shuttle

To install an LVD shuttle:

1. Select the proper slot in the MediaDock LVD chassis.

2. Carefully align the LVD shuttle in front of the empty slot.

3. Pull the top handle outward to the open position.

4. Insert the LVD shuttle into the slot and push gently until you feel minor resistance and the lever on the top handle contacts the side of the MediaDock LVD.

5. Gently but firmly close the top handle.

The LVD shuttle automatically spins up when power is applied to the MediaDock LVD. If power is already On, the LVD shuttle spins up when it is fully seated in the backplane.

When the LVD shuttles in your MediaDock LVD spin up, the delay between power being turned on and having the shuttles spin up and be ready is determined by the SCSI ID of the LVD shuttle. The higher the SCSI ID, the longer the delay. If your MediaDock LVD is in dual-bus mode, it can take up to 3 minutes for the LVD shuttle with the highest ID to spin up. If these shuttles are part of a striped set, you receive an error if all the shuttles in the striped set are not ready when a mount operation is attempted. If you receive this error, you should restart the system.

If you are in dual-bus mode, Avid recommends that you turn on the MediaDock LVD a few minutes before turning on the system. This ensures that the LVD shuttles are ready when the operating system boots.

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n If the MediaDock LVD is already turned on and you insert an LVD shuttle, the LVD shuttle will also be subject to a spin-up delay based on the SCSI ID.

n With the Ultra 160 LVD shuttles, the spin-up delay time is greatly reduced. All Ultra 160 LVD shuttles spin up within 60 seconds (regardless of the SCSI ID).

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CHAPTER 5

User Functions

You need to interact routinely with the MediaDock LVD to perform tasks such as inserting and removing LVD shuttles. There are also other tasks you might have to perform when problems occur during operation. These include removing and replacing a power supply while the system is running, or removing and replacing a fan assembly.

You need to use the Avid MediaDock LVD Manager software to properly monitor and use the status panel to perform all of these tasks.

The following sections explain the status panel and how to perform basic user functions:

• Understanding the Status Panel

• Replacing an LVD Shuttle on a Macintosh System

• Replacing an LVD Shuttle on a Windows NT System

• Replacing an LVD Shuttle on a Windows 2000 System

• Removing and Installing Power Supplies

• Replacing the Fan Assembly

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Understanding the Status Panel

Before you use the MediaDock LVD, you should understand the status panel and how to use it (see Figure 5-1). The status panel includes:

• Three status LEDs

• Security lock

Figure 5-1 Status Panel

Status LEDs

The status LEDs allow you to monitor the MediaDock LVD while it is operating. See Table 5-1 for the functions of the LEDs.

Security Lock

The security lock safeguards inadvertent LVD shuttle removal that can result in permanent loss of information stored on the shuttle. The security lock also prevents LVD shuttle theft. The MediaDock LVD kit includes a set of identical keys; keep the keys in a safe place (keys are the same for all MediaDock LVDs).

The status panel is locked when the key is inserted in the lock and turned to the locked padlock position (see Table 5-1).

Fault LED

Configuration LED

Power LED

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Table 5-1 lists the status panel icons and their function.

To use the lock:

1. Insert the key into the key slot.

2. Turn the key up to the unlocked padlock position to unlock the LVD shuttles or down to the locked padlock position to lock the LVD shuttles.

Table 5-1 Status Panel Functions

Status Panel Icon Function

This LED is On when a system malfunction has occurred. The malfunction could be in the fan, power supply, ESM or SRM module, I/O module, or when there is a drive fault.

This LED is On when the MediaDock LVD is in dual-bus mode.

The LED is Off when the MediaDock LVD is in single-bus mode.

This LED is On when power is applied to the MediaDock LVD.

This LED is Off when no power is applied to the MediaDock LVD.

When the padlock is in this position, the LVD shuttles are locked and cannot be removed from or inserted into the MediaDock LVD.

When the padlock is in this position, the LVD shuttles are unlocked and can be removed from and inserted into the MediaDock LVD.

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Replacing an LVD Shuttle on a Macintosh System

One of the main features of a MediaDock LVD, when attached to a Macintosh system, is the ability to replace an LVD shuttle while the MediaDock LVD is running.

c Before you change any LVD shuttle, use the AVIDdrive Utility 2 (ADU2) software to unmount the LVD shuttle from the desktop, and then use the manager software to spin down the shuttle.

When you have three or four LVD shuttles in the MediaDock LVD, each with several partitions mounted on the desktop, it can be difficult to associate the partitions to a specific LVD shuttle and its location in the MediaDock LVD. Use the ADU2 software to match partitions to a specific LVD shuttle in the MediaDock LVD before you replace an LVD shuttle.

To replace an LVD shuttle:

1. Double-click the ADU2 icon. The ADU2 window opens, showing the state of the application when it was used last (see Figure 5-2).

Figure 5-2 ADU2 Window

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2. To find the drive partition names, click the Striped and UnStriped tabs at the top of the window (see Figure 5-2). The window changes to display the name of each partition on the drive as shown on the desktop.

3. When you find the drive you want to replace, click the Drive icon to select the drive and all its partitions.

4. Choose Identify from the Option menu. The Identify window opens (see Figure 5-3).

Figure 5-3 Identify Window

5. Look for the flashing activity light on the front of the LVD shuttles. The shuttle or shuttles with the flashing lights are the ones you need to remove. Note the location of the shuttles.

6. Click the Stop button, in the Identify window, to end the Identify process.

7. Click the Unmount button in the ADU2 window (see Figure 5-4). All the partitions on the unstriped drive group or the striped group are removed from the desktop. The Status message in the Capacity column changes from Mounted to Unmounted.

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Figure 5-4 ADU2 Window - Unmount

8. Spin down and remove the LVD shuttle by following the directions in “Spinning Down LVD Shuttles” on page 102.

9. Insert the new LVD shuttle as explained in “Installing an LVD Shuttle” on page 110.

10. Allow the LVD shuttle to spin up. This typically takes less than 1 minute if your configuration consists of Ultra 160 SCSI LVD (or newer) shuttles. However, if your configuration contains shuttles previous to the Ultra 160 SCSI LVD shuttles, it could take up to 3 minutes to spin up a shuttle in a dual-bus-configured MediaDock LVD enclosure.

11. Click the Scan Bus button in the ADU2 window. The utility scans the SCSI buses and redisplays the ADU2 window showing the new striped and unstriped LVD shuttles.

12. Click on the new LVD Shuttle icon.

13. Click the Mount button in the ADU2 window and quit the AVIDdrive Utility 2 application.

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Replacing an LVD Shuttle on a Windows NT System

The Windows NT operating system might not always detect or use a replacement LVD shuttle when the MediaDock LVD is connected to a Windows NT system. The replacement of an LVD shuttle can also be affected by the type of workgroup environment being used at your site.

To make sure the operating system can see the replacement LVD shuttle in the system, use this general procedure:

1. Make sure you have quit all user applications.

2. Spin down and remove the LVD shuttle by following the directions in “Spinning Down LVD Shuttles” on page 102.

3. Turn off (or shut down) the Windows NT CPU system as you normally would. (Do not turn off the MediaDock LVD.)

4. Place the LVD shuttle in a cool, clean, static-free environment.

5. Insert the new LVD shuttle as explained in “Installing an LVD Shuttle” on page 110.

6. Allow the LVD shuttle to spin up. This typically takes less than 1 minute if your configuration consists of Ultra 160 SCSI LVD (or newer) shuttles. However, if your configuration contains shuttles previous to the Ultra 160 SCSI LVD shuttles, it could take up to 3 minutes to spin up a shuttle in a dual-bus-configured MediaDock LVD enclosure.

7. Turn on (or reboot) the system. The new LVD shuttle can be seen and used by the Windows NT system.

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Replacing an LVD Shuttle on a Windows 2000 System

The Windows 2000 operating system supports MediaDock LVD shuttle replacement without rebooting the Windows 2000 operating system.

To make sure the operating system can see the replacement LVD shuttle in the system, use this procedure:

1. Make sure you have quit all user applications.

A shortcut for steps 3 to 5 is: from the desktop, right-click the My Computer icon and select Manage.

2. Click the Start button, point to Settings, and then select Control Panel. The Control Panel window opens.

3. Double-click Administrative Tools.

4. Double-click Computer Management. The Computer Management window opens (see Figure 5-5).

5. Select the Disk Management folder. If the size of the window is small, you might want to click the Maximize button in the upper right corner of the window.

Figure 5-5 Computer Management Window

Disk Managementfolder

Maximize button

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6. Right-click the volume corresponding to the MediaDock LVD shuttle you are removing, and then click Change Drive Letter and Path.

7. Click Remove.

n See your Windows 2000 operating system documentation or Disk Management Help for information on removing volumes.

8. Spin down and remove the MediaDock LVD shuttle by following the directions in “Spinning Down LVD Shuttles” on page 102.

9. Place the LVD shuttle in a cool, clean, static-free environment.

10. Insert the new LVD shuttle as explained in “Installing an LVD Shuttle” on page 110.

11. Allow the LVD Shuttle to spin up. This can take up to 1 minute.

12. Using the Disk Management tool, do one of the following:

t Import a foreign disk

t Mount the new MediaDock LVD shuttle.

n See your Windows 2000 operating system documentation or Disk Management Help for information on importing foreign disks or mounting drives such as a MediaDock LVD shuttle.

Removing and Installing Power Supplies

Each MediaDock LVD is capable of having two power supplies. Although one power supply is sufficient to operate the system, a second, optional power supply provides automatic power backup in the event the first power supply fails. Two power supplies ensure continuous data retrieval.

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If you have only one power supply, it must be placed as power supply 1 (see Figure 5-6) and a filler panel must cover the location of power supply 2 (see “Installing the Second Power Supply” on page 39).

c Do not use the power-supply handles to lift the MediaDock LVD. This can cause physical damage to the MediaDock LVD.

Figure 5-6 Power Supply

n If you have two power supplies in the MediaDock LVD and one fails, you can take the failed power supply out and insert the new one while the MediaDock LVD is turned On.

If you do not have a spare power supply, you can order a spare by using Avid’s Advanced Replacement Option. This allows you to order a working power supply and return the failed power supply when you receive the new one. For more information about Avid’s Advanced Replacement Option, contact Avid Customer Support at 800-800-AVID (2843).

Thumbscrews

Power switch

Power supply 1

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Removing a Power Supply

To remove a power supply when the other power supply in the MediaDock LVD is running:

1. Turn the power-supply power switch Off.

2. Unplug the power cord from the surge-protected outlet.

3. Using a Phillips screwdriver, loosen the two thumbscrews that attach the selected power supply to the chassis (see Figure 5-6).

4. Pull the power supply completely out of the MediaDock LVD.

5. Place in a cool, clean, static-free environment.

Installing a Power Supply

To install a power supply when the other power supply in the MediaDock LVD is running:

1. Grasp the power supply by the handle with one hand; with the other hand, align the side brackets with the internal mounting guides of the power-supply slot.

2. When the power supply is aligned, slide the power supply into the power-supply slot until it is seated.

3. Using a Phillips screwdriver, tighten the two thumbscrews that attach the power supply to the chassis (see Figure 5-6).

4. Attach one end of the power cord to the power supply and plug the other end of the power cord into a surge-protected outlet.

5. Turn the power-supply power switch On.

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Replacing the Fan Assembly

You can remove and replace a fan assembly with power to the MediaDock LVD turned On or turned Off.

To remove and replace the fan assembly:

1. Using a Phillips screwdriver, loosen the two thumbscrews that attach the selected fan assembly to the chassis (see Figure 5-7).

2. Pull the fan assembly off the back of the MediaDock LVD.

Figure 5-7 Fan Assembly

3. Align the new fan assembly with the side brackets and slide it into the slot until it is seated.

4. Using a Phillips screwdriver, tighten the two thumbscrews that attach the fan assembly to the chassis (see Figure 5-7).

Fan assembliesThumbscrews

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CHAPTER 6

Managing LVD Shuttles on Macintosh Systems

To keep your LVD shuttles in peak operating condition when in a Macintosh system, you should perform maintenance operations and checks on a regular basis. These include:

• Checking LVD Shuttles

• Erasing LVD Shuttles

• Testing LVD Shuttles with StorEx

• Formatting and Striping Shuttles

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Checking LVD Shuttles

Many drive problems are not hardware related, but are instead problems with the file system written on the drive. The file system consists of data structures that hold critical information about the files stored on your drive. All of these data structures allow your drive to be recognized as a Macintosh volume.

File system errors tend to grow over time. They should be fixed as soon as possible after discovery. File system errors are generally caused by system crashes, improper system shutdowns, and power failures. They should not be interpreted as a precursor to a mechanical drive failure.

Media Composer Release 8.0 or Later

If you are using Media Composer Release 8.0 or later, you should use the DiskWarrior application to maintain the file system and its data structures. Avid recommends periodic use of this utility on any LVD shuttle and other standalone drives, as well as your editing system’s internal drive, to ensure a healthy file system. Avid ships the DiskWarrior application and a CD-ROM that contains a .pdf manual that explains how to use DiskWarrior. DiskWarrior is not explained in this guide. The Disk First Aid utility, supplied by Apple®, can be used for directory problems on Media Composer Release 8.0 systems or later.

n Avid does not support the use of Norton Disk Doctor on any Macintosh system running Media Composer Release 8.0 or later.

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Media Composer Release 7.x

If you are using Media Composer Release 7.x, utilities such as Disk First Aid and Norton Disk Doctor (Version 3.5 or later) help to maintain the file system and its data structures. Avid recommends periodic use of these utilities on any LVD shuttle and other standalone drives, as well as your editing system’s internal drive, to ensure a healthy file system.

The following list contains examples of some common file system structure errors that DiskWarrior and Norton Disk Doctor can diagnose and, in most cases, fix without damaging data (media files or project data).

• Master directory block errors

• Alternate master directory block errors

• Leaf node errors

• Header node errors

• Volume bit map errors

• Files with bad creation dates

Every drive has a directory or index that indicates to the system where files reside. If the directory becomes damaged or corrupted, the system will not be able to locate the files.

Using Disk First Aid to Repair LVD Shuttles

Disk First Aid is a drive directory structure repair tool that is supplied by Apple with each system. This tool can find and repair many basic directory structure problems to help keep your drives functioning correctly. You should use Disk First Aid when your system is reporting drive errors or when files on the drive can’t be opened and used by Avid application software.

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n You can run Disk First Aid regularly as a proactive method of avoiding drive problems.

You’ll find a copy of Disk First Aid in one of the following locations:

• The Utilities folder on the Avid (or system) drive

• The system software CD-ROM that came with your system

• The Avid software CD-ROM that came with your system (you will need to install the Avid software to install a copy of Disk First Aid)

To repair an LVD shuttle:

1. Open the Utilities folder on the Avid drive.

2. Double-click the Disk First Aid icon to start the application. The Disk First Aid window opens (see Figure 6-1). This window contains all the necessary controls for you to run Disk First Aid.

Figure 6-1 Disk First Aid Main Window Functions

Verify button

Repair button

Stop button

Disk First Aidinstructions

Drive selectionwindow

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3. Select the drive you want to verify and repair by clicking the Drive icon in the Drive Selection window. A message box opens if you are checking a drive with open files or a shared drive (see Figure 6-2). You can only verify these drives while they are in use. Click OK to close the message box.

Figure 6-2 Disk First Aid Message Box

4. Verify and repair the selected drive by clicking the Repair button. Disk First Aid scans the directory structures, reports any problems, repairs the selected drive, if possible, and reports the results (see Figure 6-3).

Figure 6-3 Disk First Aid Verification Results

Verificationresults

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If Disk First Aid reports that the selected drive cannot be verified or repaired, follow the steps in “If Drive Status Can’t Be Verified” on page 129.

5. Choose Quit from the File menu when you are finished.

If Drive Status Can’t Be Verified

If Disk First Aid is unable to verify or repair an LVD shuttle, perform the following,

• If possible, copy all media files and other data files to another LVD shuttle.

• Try using Norton Disk Doctor to repair the drive. See “Using Norton Disk Doctor to Repair LVD Shuttles” on page 129.

If you are still experiencing problems or are not able to repair the LVD shuttle, contact Avid Customer Support for additional assistance.

Using Norton Disk Doctor to Repair LVD Shuttles

Norton Disk Doctor is a third-party application for diagnosing and repairing drive problems. Norton Disk Doctor provides more comprehensive coverage of drive problems than Disk First Aid, and can repair directory structure and file problems that Disk First Aid can’t repair.

c If you are using Media Composer Release 7.x, use only Norton Disk Doctor Version 3.5 or later to diagnose and repair problems with your LVD shuttle. Older versions of Norton Disk Doctor are not supported by Avid and might damage files on your LVD shuttle.

Install Norton Utilities® onto one or more of the drives on your system before you continue with the following sections. You might want to install Norton Utilities into the Utilities folder with Disk First Aid for convenience.

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c You should perform a custom installation of the Norton Utilities to install only the Repair and Recovery Utilities and the Startup Disk Builder. Other functions in the Norton Utilities can cause conflicts with Avid software.

n You can run Norton Disk Doctor regularly as a proactive method of avoiding drive problems.

To repair an LVD shuttle:

1. Open the Norton Utilities folder on your Avid drive.

2. Double-click the Norton Utilities icon to start the application. The Norton Utilities main menu opens (see Figure 6-4).

Figure 6-4 Norton Utilities Main Menu

3. Choose Norton Disk Doctor from the Norton Utilities main menu. The Norton Disk Doctor window opens.

4. Follow the instructions in the Using the Norton Utilities manual for drive repair and recovery. Attempt to fix all of the problems noted by Norton Disk Doctor as it is running. Follow any special instructions or recommendations that Norton Disk Doctor provides.

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5. When Norton Disk Doctor is finished, click Show Report to see a listing of the problems that were found with the drive, or click Done to return to the Norton Disk Doctor window.

6. Repeat steps 4 and 5 to make sure that the problems were fixed.

7. Choose Quit from the File menu when you have finished.

Erasing LVD Shuttles

Occasionally, you might want to erase the drives on your Avid editing system to remove all the data that is on them. Erasing re-creates the partition map and directory structure, improving overall drive performance. It is best to erase drives when you are between projects, or when the media files and other data on the drives are no longer needed.

c Erasing an LVD shuttle destroys all the data on the shuttle. Make sure you back up all the critical data on the shuttle to tape or another shuttle before you erase the shuttle.

For more information on erasing drives, see the AVIDdrive Utility User’s Guide or the AVIDdrive Utility 2 User’s Guide.

Testing LVD Shuttles with StorEx

StorEx is a general-purpose hard-drive exerciser program supplied by Avid on the system CD-ROM. It verifies the operation of Avid hard drives and provides test status information. You can use StorEx to test for SCSI subsystem failures, recoverable data errors, and nonrecoverable data errors.

For more information on how to use StorEx, see either the Avid StorEx User’s Guide or the setup guide that ships with your Avid editing system.

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c When you run Avid StorEx on two Avid MediaDock LVDs that are striped across both channels of a fast, wide SCSI HBA, the system and Avid StorEx could hang if the MediaDock LVD shuttles are mounted.

This problem occurs only on Media Composer systems running Media Composer Release 7.x.

As a workaround, unmount the MediaDock LVD shuttles before you run Avid StorEx.

Formatting and Striping Shuttles

The most up-to-date information about striping multiple MediaDock LVD shuttles is available in the Documentation section of the Avid Customer Service Knowledge Center.

To access the drive striping information from the Avid Web site at www.avid.com:

1. Click Support.

2. Click Knowledge Center.

n If you are not already a registered user of the Knowledge Center, register now. Registered users can access more information.

3. Click Documentation.

4. Click the Drive Striping Tables link.

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CHAPTER 7

Managing LVD Shuttles on Windows NT Systems

To use your LVD shuttles on a Windows NT system, you need to format and partition them properly. Once this has been accomplished, you need to keep your LVD shuttles in peak operating condition by performing maintenance operations and checks on a regular basis. These functions are explained in the following sections:

• Windows NT LVD Shuttle Overview

• Supported File Systems

• Partition Size

• Striping

• Testing Drives on a Windows NT System

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Windows NT LVD Shuttle Overview

Windows NT allows you to create multiple partitions or logical drive assignments as a way to manage projects and files. This section helps to clarify the function of partitioning a drive and other features related to drive performance.

See the setup guide that ships with your Avid editing system for additional information.

The following list provides some information concerning partitions and disk devices on Windows NT systems:

The letters G to J are used as examples only.

• You can partition your drive as one primary partition, represented by a drive letter.

• You can have up to four primary partitions per drive. Each partition is assigned a drive letter and cannot be further subdivided.

• When you stripe drives, you create a partition across more than one drive. That partition is assigned a drive letter and shown as one drive at the desktop level in My Computer.

Avid supports only stripe volumes on multiple drives.

G

One partition

Drive letter G

G H I J

Four partitions

Drive letters G – J

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Supported File Systems

See the setup guide that ships with your Avid editing system for information about supported file systems.

Partition Size

Windows NT applications do not require specific partition sizes or file systems. Avid does recommend, however, that you plan your partition sizes and file systems according to the work you perform. For example, if you intend to work with high data-rate material (which tends to use a lot of disk space), you might not want to restrict a partition size to 2 GB and you might consider a larger partition.

G

G

One disk volume (G)

Physical drive 1

Physical drive 2

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Table 7-1 shows example sizes of four primary partitions of iS9™ and iS18™ LVD shuttles. For more information about partitioning, consult your Windows NT documentation or Disk Administrator Help.

Striping

You can stripe multiple LVD shuttles on one SCSI bus channel or across two SCSI bus channels.

n On a Windows NT system, you can move stripe sets of drives from one Avid editing system to another by using the Avid Disk Mounter utility. See the setup guide that ships with your Avid editing system for information about the striping process. For additional information, see the Avid MediaDrive Utilities User’s Guide that ships with each Windows NT operating system, or see your Microsoft Windows NT documentation.

Table 7-1 Example Partition Sizes

Shuttle Type

Example Sizes of Four Primary Partitions

iS9 1 partition of 2165 MB

3 partitions of 2173 MB

iS18 4 partitions of 4375 MB

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The most up-to-date information about striping multiple MediaDock LVD shuttles is available in the Documentation section of the Avid Customer Service Knowledge Center.

To access the drive striping information from the Avid Web site at www.avid.com:

1. Click Support.

2. Click Knowledge Center.

n If you are not already a registered user of the Knowledge Center, register now. Registered users can access more information.

3. Click Documentation.

4. Click the Drive Striping Tables link.

Testing Drives on a Windows NT System

The Windows NT operating system contains a disk-checking feature in the Properties section of each drive. For information about how to use this feature, see the Microsoft Windows NT documentation.

Avid also provides you with a hard-drive exerciser, Avid StorEx. For information on how to use StorEx, see the setup guide that ships with your Avid editing system.

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CHAPTER 8

Managing LVD Shuttles on Windows 2000 Systems

To use your LVD shuttles on a Windows 2000 system, you need to format and partition them properly. Once this has been accomplished, you need to keep your LVD shuttles in peak operating condition by performing maintenance operations and checks on a regular basis. These functions are explained in the following sections:

• Windows 2000 LVD Shuttle Overview

• Overview of Partitioning Basic Drives

• Supported File Systems

• Partition Size

• Striping

• Testing Drives on a Windows 2000 System

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Windows 2000 LVD Shuttle Overview

The Windows 2000 operating system creates and looks at disk drives differently than the Windows NT operating system. The Windows NT operating system defines only one type of disk drive (the basic type). The Windows 2000 operating system defines two types of disk drives:

• Basic — Disk drives allow disks to be divided into partitions. This type of drive is normally used for standalone disk drives in the Windows 2000 operating system.

This is also the same type of disk supported by the Windows NT operating system and used by Windows NT for standalone disks and stripe sets.

• Dynamic — Disk drives allow disks to be divided into volumes. Disk drives must be dynamic if you want to stripe, mirror, or use disk drives in the Redundant Array of Independent Disks (RAID) style. Avid supports the use of dynamic disk drives when you need to create a stripe volume on your Windows 2000 system.

n When you transfer a stripe set from a Windows NT system to a Windows 2000 system, the Windows 2000 system does not redefine the stripe set as dynamic. It writes special information to the drive set that can be read by a Windows 2000 system as a stripe set, but retains the needed basic drive type to allow you to bring the stripe set back to a Windows NT system if needed. However, if you create a new stripe set on a Windows 2000 system, it cannot be brought directly to a Windows NT system.

Overview of Partitioning Basic Drives

Windows 2000 allows you to create multiple partitions or logical drive assignments as a way to manage projects and files. This section helps to clarify the function of partitioning a drive and other features related to drive performance.

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The following list provides some information concerning partitions and disk devices on Windows 2000 systems:

The letters G to J are used as examples only.

• You can partition your drive as one primary partition, represented by a drive letter.

• You can have up to four primary partitions per drive. Each partition is assigned a drive letter and cannot be further subdivided.

• When you stripe drives, you create a partition across more than one drive. That partition is assigned a drive letter and shown as one drive at the desktop level in My Computer.

Avid supports only stripe volumes on multiple drives.

One partition

Drive letter GG

Four partitions

Drive letters G – JG H I J

G

G

One disk volume (G)

Physical drive 1

Physical drive 2

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Supported File Systems

The Windows 2000 operating system supports three types of file systems:

• Two types of File Allocation Table (FAT): FAT 16 and FAT 32. FAT is used primarily when backward compatibility is needed on operating systems such as MS-DOS® or other Windows versions. The new FAT 32 file system is no longer limited to a 2-GB partition size. Avid does not support the FAT 16 file system for media.

• New Technology File System (NTFS). NTFS affords the user security, compression, and other file-recovery features. Drives employing NTFS support partitions of any size.

Avid recommends NTFS when you partition your disk drives, although FAT 32 has been tested and will work.

c One of your internal disk drives (normally designated drive C) has a partition that contains the operating system. This drive might be labeled System or Boot. You should not reformat this partition unless you need to rebuild your system disk drive.

c If you have stripe sets connected to an Ultra 160 LVD SCSI HBA in your Windows NT system, you must transfer the stripe sets using the disk configuration floppy disk and import the information to the Windows 2000 system (see “Transferring Disk Drives from the Windows NT System” on page 145).

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Partition Size

Windows 2000 applications do not require specific partition sizes or file systems. Avid does recommend, however, that you plan your partition sizes and file systems according to the work you perform. For example, if you intend to work with high data-rate material (which tends to use a lot of disk space), you might not want to restrict a partition size to 2 GB and you might consider a larger partition.

Table 8-1 shows example sizes of four primary partitions of iS9 and iS18 LVD shuttles. For more information about partitioning, consult your Windows 2000 documentation or Disk Management Help.

Striping

You can stripe multiple LVD shuttles on one SCSI bus channel or across two SCSI bus channels.

n On a Windows 2000 system, you can move stripe sets of drives from one Avid editing system to another by using the Disk Management tool. For information about the striping process, see the setup guide that ships with your Avid editing system or consult your Windows 2000 documentation or Disk Management Help.

Table 8-1 Example Partition Sizes

Shuttle Type

Example Sizes of Four Primary Partitions

iS9 1 partition of 2165 MB

3 partitions of 2173 MB

iS18 4 partitions of 4375 MB

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The following sections contain procedures for using the Disk Management tool to manage stripe sets of multiple MediaDock LVDs:

• “Checking the Disk Configuration” on page 144

• “Transferring Disk Drives from the Windows NT System” on page 145

• “Creating a Disk Configuration Floppy Disk from Windows NT” on page 146

• “Moving the Stripe Set to the Windows 2000 System” on page 147

• “Importing the Disk Configuration into the Windows 2000 System” on page 148

The most up-to-date information about striping multiple MediaDock LVD shuttles is available in the Documentation section of the Avid Customer Service Knowledge Center.

To access the drive striping information from the Avid Web site at www.avid.com:

1. Click Support.

2. Click Knowledge Center.

n If you are not already a registered user of the Knowledge Center, register now. Registered users can access more information.

3. Click Documentation.

4. Click the Drive Striping Tables link.

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Checking the Disk Configuration

To use the Disk Management tool to check your disk configuration in the Windows 2000 system:

n You might not have the same partitions and disk configuration shown in the following procedure. However, examples in the procedure will help you understand the new software used by the Windows 2000 operating system to display disk configurations.

1. Start your system and log in to an account with administrative privileges.

A shortcut for steps 3 to 5 is: from the desktop, right-click the My Computer icon and select Manage.

2. Click the Start button, point to Settings, and then select Control Panel.

The Control Panel window opens.

3. Double-click Administrative Tools.

4. Double-click Computer Management.

The Computer Management window opens.

Disk Managementfolder

Maximize button

Disk 0 and Disk 1 Disk definition

Text pane

Graphics pane Volume laid outas a partition

Help icon

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5. Select the Disk Management folder. If the size of the window is small, you might want to click the Maximize button in the upper right corner of the window.

6. Look at Disk 0 and Disk 1 in the Graphics pane.

The graphical information in the Graphics pane is shown in text format in the Text pane.

The Text pane defines each section of Disk 0 as a volume with an assigned letter (commonly referred to as a partition). The Graphics pane shows Partition C on Disk 0 with a blue stripe across the top, defining it as a Primary partition and as a 2-GB FAT file system. The partition also shows the status of the partition as Healthy and that it is the System (or Boot) disk drive.

The remaining section of your Disk 0 might not be partitioned.

The remaining portion of Disk 0 contains:

- A Primary partition labeled E

- An NTFS file system

- A Healthy partition with a Page File on the partition

Disk 1 has a black stripe across the top, defining it as an Unallocated partition with no file system. Since the disk is unallocated (not partitioned), there is no status.

If you create a basic disk, you might want to leave the last megabyte unallocated to any partition. This gives you the option of upgrading from basic to dynamic (if desired) without having to back up data and repartition the disk.

Transferring Disk Drives from the Windows NT System

The following list provides an overview of how to transfer disk drives from an existing Windows NT system to a Windows 2000 system using the disk configuration floppy disk. The sections that follow the bulleted list provide step-by-step procedures.

• Create a disk configuration floppy disk that contains the registry information about the disk drives while you are still running the Windows NT operating system.

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• Make sure both systems are properly shut down and you move the disk drives to the Windows 2000 system.

• The SCSI IDs must remain the same on the Windows 2000 system as they were on the Windows NT system. You should change SCSI IDs on the existing drives of the Windows 2000 system to accommodate the new stripe set.

• Import the disk configuration floppy disk containing the registry information into the Windows 2000 system.

Creating a Disk Configuration Floppy Disk from Windows NT

The following instructions explain how to create the disk configuration floppy disk from a Windows NT system.

To create a disk configuration floppy disk from the Windows NT system:

1. Find a formatted floppy disk.

2. Click the Start button, point to Programs, point to Administrative Tools, and then select Disk Administrator.

The Disk Administrator window opens.

3. Place the formatted floppy disk in the system.

4. From the Partition menu, choose Configuration, and then choose Save from the submenu.

The Insert Disk dialog box appears.

5. Click OK.

The stripe set disk configuration is placed on the floppy disk so you can transfer it to the Windows 2000 system.

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6. Write down the following information about the drive that contains the Windows NT operating system for later use:

- Disk number — for example, 0

- Drive letter — for example, C

- Partition size — for example, 2047 MB

7. Close the Disk Administrator window.

Moving the Stripe Set to the Windows 2000 System

If you need to move the disk drives from the Windows NT system to the Windows 2000 system, consider the following:

• Always turn off the system first, and then the drives.

• Make sure you have installed the latest drivers for the disk controller board on the Windows 2000 system before you move the stripe set.

• Determine the drive numbering (SCSI IDs) of the disk drives on the Windows NT system and maintain the same SCSI IDs on the Windows 2000 system. You might need to change the SCSI IDs of existing drives on the Windows 2000 system.

• Make sure there are no SCSI ID conflicts.

• Make sure the termination is set properly after you move the stripe set.

• Have all disk drives properly connected and turned on prior to turning on the Windows 2000 system.

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Importing the Disk Configuration into the Windows 2000 System

Once your MediaDock LVD shuttles and Windows 2000 drivers have been properly installed in the Windows 2000 system, import the stripe set disk configuration from the Windows NT system into the Windows 2000 system.

To import the stripe set disk configuration:

1. Start your Windows 2000 system and log in to an account with administrative privileges.

A shortcut for steps 3 to 5 is: from the desktop, right-click the My Computer icon and select Manage.

2. Click the Start button, point to Settings, and then select Control Panel.

The Control Panel window opens.

3. Double-click Administrative Tools.

4. Double-click Computer Management.

The Computer Management window opens.

Disk Managementfolder

Maximize button

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5. Select the Disk Management folder. If the size of the window is small, you might want to click the Maximize button in the upper right corner of the window.

For more information, see “Creating a Disk Configuration Floppy Disk from Windows NT” on page 146.

6. Insert the disk configuration floppy disk into the floppy drive.

7. Choose Restore Basic Disk Configuration from the Action menu.

The Restore Disk Configuration dialog box appears.

8. Select the disk number that is associated with the floppy drive, and then click Yes.

9. A Confirm dialog box appears, stating that a reboot is required after the operation.

10. Click Yes.

11. Remove the floppy disk prior to rebooting the system.

n For more disk drive information, see “Windows 2000 LVD Shuttle Overview” on page 139.

Testing Drives on a Windows 2000 System

The Windows 2000 operating system contains a disk-checking feature in the Properties section of each drive. For information about how to use this feature, see the Microsoft Windows 2000 documentation.

Avid also provides you with a hard-drive exerciser, Avid StorEx. For information on how to use StorEx, see the setup guide that ships with your Avid editing system.

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CHAPTER 9

Troubleshooting

Occasionally, you might have problems with your MediaDock LVD that you can repair on your own. Some problems can occur when you use the Macintosh operating system or either the Windows NT or Windows 2000 operating system, while other problems occur only when you use the Macintosh operating system. The following sections describe the problems you might encounter and solutions to these problems.

• General Problems

• Problems Specific to Macintosh Systems

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General Problems

The following sections describe some problems you might see when you use your MediaDock LVD with a Macintosh operating system or either a Windows NT or Windows 2000 operating system.

n You should always run the manager software to monitor for faults and problems on the system. For information on when to run the manager software, see When to Run the MediaDock LVD Manager Software.

Whenever a fault occurs, an audible alarm sounds (unless alarms are disabled) and the Program window or title bar flashes. You can use the flashing indicators to point to the problem locations.

If the manager software detects thermal problems, an audible alarm sounds (unless alarms are disabled) and some type of dialog box appears that helps you define the thermal problem.

Avid Editing System Can’t Access the LVD Shuttles

If your Avid editing system doesn’t access the LVD shuttles, you should do the following:

• Verify that the SCSI cable you are using is properly fastened on both ends.

• Check the cable for bent pins.

• Check for possible SCSI bus connection problem. If your MediaDock LVD is configured for dual-bus operation, slots 1 through 4 are connected to SCSI Bus A. Slots 5 through 8 are connected to SCSI Bus B.

For more information concerning SCSI IDs, see “Selecting SCSI Bus IDs” on page 49.

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Can’t Remove an Installed LVD Shuttle

If you can’t remove an LVD shuttle that is installed in the MediaDock LVD, verify that the MediaDock LVD security lock is in the unlocked position.

Avid Editing System Only Recognizes Some of the Slots in the MediaDock LVD

If your Avid editing system only recognizes some slots in the MediaDock LVD, you might have a SCSI bus connection problem. If the MediaDock LVD is configured for dual-bus operation, slots 1 through 4 are connected to SCSI Bus A and slots 5 through 8 are connected to SCSI Bus B. Make certain to install the LVD shuttle inside slots connected to the bus configured with your Avid editing system. For information that describes how to set the SCSI bus configuration, see “Selecting SCSI Bus IDs” on page 49.

The Fan’s LED Is Amber and the MediaDock LVD Alarm Is Sounding

Verify that the cooling fans are working. If a fan has failed, remove the damaged fan assembly and replace it as explained in “Replacing the Fan Assembly” on page 123.

Check that the ambient room temperature does not exceed safe operation limits. If so, shut down the system and cool the room before you turn on the MediaDock LVD again. For the proper temperature specifications, see Appendix A.

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Problems Specific to Macintosh Systems

The following sections describe some problems you might see when you use your MediaDock LVD with a Macintosh operating system.

Avid Editing System Hangs When an LVD Shuttle Is Removed

If your Avid editing system hangs when you remove an LVD shuttle, follow the procedure for replacing an LVD shuttle in, “Replacing an LVD Shuttle on a Macintosh System” on page 115.

Newly Installed LVD Shuttles Aren’t Recognized by the Avid Editing System

If your Avid editing system doesn’t recognize any newly installed LVD shuttles, use AVIDdrive Utility 2 to scan the bus and mount the newly installed LVD shuttles. See “Replacing an LVD Shuttle on a Macintosh System” on page 115.

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APPENDIX A

MediaDock LVD Specifications

The following sections provide dimensions and the environmental, electrical, and power cord specifications for the MediaDock LVD system.

Dimensions and Weights

Table A-1 and Table A-2 show the dimensions and weights for the Avid MediaDock LVD tower and Avid MediaDock LVD rack-mount systems.

Table A-1 Dimensions

MediaDock LVD Dimension Tower Rack-mount

Width 10.5 in (267 mm) 17.6 in (446 mm)

Height 18.8 in (477 mm) 5.3 in (133 mm)

Depth 17.6 in (448 mm) 17.4 in (442 mm)

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Environmental Specifications

Table A-3 shows the environmental specifications for the Avid MediaDock LVD.

Table A-2 Weight

Device Weight

Tower 76 lb 9 oz (34.7 kg)a

Rack-mount 62 lb 9 oz (28.3 kg)a

a. This is the maximum weight of the enclosure with eight drives and two power supplies.

Table A-3 Environmental Specifications

Environment MediaDock LVD and LVD Shuttles

Maximum room temperature 104°F (40°C)

Operating humidity 5% to 90% noncondensing

Storage temperature -40°F to 158°F (-40°C to 70°C)

Storage humidity 5% to 95% noncondensing

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Electrical Specifications

Table A-4 shows the electrical specifications for the Avid MediaDock LVD.

Power Cord

Select the power cord for the Avid MediaDock LVD according to the country destination; it must comply with local safety requirements.

Use the following guidelines to replace the original cord set:

• CEE-22 Requirements: The female receptacle of the cord set, shown in Figure A-1, must comply with CEE-22 requirements.

Table A-4 Electrical Specifications

Electrical Specification

Voltage 90 V ac to 264 V ac

Frequency 50 Hz to 60 Hz

Watts 518 W @ 120 V aca

a. This is the maximum (peak) wattage with eight drives and two power supplies.

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Figure A-1 Receptacle (CEE-22)

• United States and Canada: In the United States and Canada, the male plug is a NEMA 5-15P style and is UL Listed and CSA certified. Figure A-2 shows the plug. SVT cordage can be used with desktop or rack-mount units; all other equipment requires SJT cordage. Only SJT type cord sets can be used for units that sit on the floor.

Select the cord set according to the current rating of your unit. See Table A-5 for the selection criteria for power cords in the United States and Canada.

Figure A-2 NEMA 5-15P Style Plug

European Countries: In Europe, use only a H05VV-F, <HAR>, VDE, PVC, 3x1.00 mm2 power cord. Für den Gebrauch in Deutschland muß ein Netzkabel des Typs H05VV-F, <HAR>, PVC, Größe, 3x1.00 mm2 verwendet werden.

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Table A-5 Power Cord Specifications

Size of Conductors in CordsMaximum Current Ratings of Units

Cord Type USA Europe USA Europe

SJT 16 AWGa 3x1.00 mm2 12 amps 10 amps

SVT 18 AWG NA 10 amps NA

SVT 17 AWG NA 12 amps NA

a. AWG = American Wire Gauge

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APPENDIX B

Rack Mounting the MediaDock LVD

This appendix provides the information you need to rack mount the MediaDock LVD in either a NEMA or EIA rack.

This appendix contains the following sections:

• Equipment Environmental and Safety Guidelines

• Installation Overview

• Checking the Contents of the Rack-Mount Kit

• Installing the Support Rails

• Installing the Flanges on the MediaDock LVD

• Installing the MediaDock LVD in the Rack

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Equipment Environmental and Safety Guidelines

This section describes precautions you should take when you install the MediaDock LVD in a rack.

The manufacturer’s maximum ambient temperature for the MediaDock LVD is 104°F (40°C). When you install the MediaDock LVD in a rack, you must take the following precautions:

• Elevated Operating Ambient Temperature — When installed in a closed or multiunit rack assembly, the operating ambient temperature of the rack environment might be greater than the room ambient temperature. Therefore, consideration should be given to installing the equipment compatible with the manufacturer's maximum ambient temperature.

• Reduced Airflow — Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

• Mechanical Loading — Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to an uneven mechanical loading.

• Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

• Reliable Earthing — Reliable earthing of rack-mount equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (for example, the use of power strips).

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Installation Overview

To install the rack-mount kit for use with the MediaDock LVD, you should:

• Check the kit contents.

• Install the support rails.

• Install the two flange pieces on the MediaDock LVD.

• Install the MediaDock LVD in the rack.

Checking the Contents of the Rack-Mount Kit

Unpack the rack-mount kit and check the contents of the package to ensure that all parts were shipped. The package should contain:

• Six sections of rails (see Figure B-1)

• A plastic bag that contains:

- Two MediaDock LVD flanges

- Two nut plates

- Four clip nuts

- Assorted screws

Figure B-1 Rack-Mount Kit Contents

Rails

Clip nutMediaDock

Nut plate LVD flange

For racks 24 inches to 27 inches For racks 27 inches to 30 inches

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Installing the Support Rails

The rack-mount MediaDock LVD can be installed in either a NEMA or EIA rack.

To install the MediaDock LVD rack-mount rails:

1. Determine the rack depth (24 inches to 27 inches or 27 inches to 30 inches).

2. Locate a pair of MediaDock LVD support rails in the rail kit that allow you to create two rails 24 inches to 27 inches or two rails 27 inches to 30 inches. The rails fit both NEMA and EIA racks. Figure B-1 shows the rails.

3. Make two complete support rails by connecting the rails using four pan-head 10-32 x .25-inch screws as shown in Figure B-2.

Tighten the adjustment screws just enough so you can adjust the rails to the proper rack size.

Figure B-2 Connecting Rails

4. Select the position in the rack where you want to mount the MediaDock LVD. Although the MediaDock LVD takes up 5¼-inches of rack space, the flange uses 4½-inches of rack space. Position the support rails so the bottom of the flange on each rail is at the baseline of a U-alignment position (see Figure B-3).

Adjustment screws

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n This arrangement allows all four holes of the flange to line up with the four holes in the rack.

Figure B-3 Positioning the MediaDock LVD Rails

5. Place one support rail over the rack front channel and middle or back channel. The rail ends should be outside the rack channels.

6. Locate two pan-head 10-32 x .38-inch screws in the rail kit.

7. Loosely attach the front of the support rail to the rack front channel with the two pan-head 10-32 x .38-inch screws in the middle two holes (see Figure B-4).

n If you are installing the rails in a rack that does not have threaded holes, you will also need to locate the two nut plates in the rail kit. Place the nut plates behind the holes in the rack front channels (flat side to the rack) where you will be installing the screws for the MediaDock LVD rails (see Figure B-4).

5/8 in

5/8 in

1/2 in

5/8 in

5/8 in

1/2 in

5/8 in

5/8 in

1/2 in

5/8 in

5/8 in

1/2 in

Rack front channel

Rack-channel hole spacing

4 1/2 in

Bottom of flange is at U-alignmentposition between two 5/8-inch holes.

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Figure B-4 Attaching the MediaDock LVD Rails to the Rack Front Channel

8. Locate two pan-head 10-32 x .38-inch screws in the rail kit.

9. Loosely attach the rear of the support rail to the rack middle or back channel with the two pan-head 10-32 x .38-inch screws in the middle two holes (see Figure B-5).

n If you are installing the rails in a rack that does not have threaded holes, you will also need to locate the four clip nuts in the rail kit. Slip the clip nuts over the holes in the front of the rack front channel and middle or back channel where you will be installing the screws for the MediaDock LVD rails (see Figure B-5).

Rack front channel

Screws

Rack rail

Rack middle or back channel

Nut plate (if required)

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Figure B-5 Attaching the MediaDock LVD Rails to the Rack Middle or Back Channel

10. Tighten the screws for each MediaDock LVD support rail at the rack front channel and the rack middle or back channel.

11. Tighten the adjustment screws of the support rail.

12. Repeat steps 1 through 11 for the second support rail.

13. If you are installing additional rack-mount MediaDock LVDs, repeat steps 1 through 11 for each pair of MediaDock LVD support rails.

Rack rail

Rack middle

Screws

or back channelAttaching clip nuts

Clip nut

Adjustment screws

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Installing the Flanges on the MediaDock LVD

You must install the two MediaDock LVD flanges (see Figure B-1) on the MediaDock LVD before rack mounting it.

To install the MediaDock LVD flanges:

1. Locate the two black MediaDock LVD flanges in the rack-mount kit.

2. Locate two flat-head 6-32 x .38-inch screws.

3. Place the flat portion of one flange under the metal portion of the MediaDock LVD as shown in Figure B-6 and align the two holes.

Figure B-6 Attaching the MediaDock Flanges

4. Attach the flange to the MediaDock using the two screws.

5. Attach the remaining flange on the other side of the MediaDock LVD by repeating steps 3 and 4.

Under metalFlange

Screws

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Installing the MediaDock LVD in the Rack

To install a rack-mount MediaDock LVD into a 19-inch rack:

1. Make sure you have installed the rack-mount MediaDock LVD support rails (see “Installing the Support Rails” on page 162). If you are installing several MediaDock LVDs, install all the support rails before you begin to install the MediaDock LVDs.

2. From the front of the rack, slide a MediaDock LVD into the bottom set of support rails. Position the MediaDock LVD as shown in Figure B-7 and gently push the MediaDock LVD in until the MediaDock LVD meets a small amount of resistance. You should then gently but firmly push until the MediaDock LVD flanges touch the rack front channel.

Figure B-7 Installing a MediaDock LVD

3. Locate four black 10-32 x .50-inch mounting screws in the rack-mount kit.

4. Attach the MediaDock LVD to the rack front channel using two mounting screws on each side of the MediaDock LVD (see Figure B-7).

Rack front channelResistance

Screws

Flanges

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APPENDIX C

Regulatory and Safety Notices

FCC Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

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Canadian ICES-003

This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

European Union Notice

Declaration of Conformity (According to ISO/IEC Guide 22 and EN 45014)

Application of Council Directives:

73/23/EEC, 89/336/EEC.

Standards to which Conformity is Declared:

EN60950:1992 + A1 + A2 + A3 + A4 + A11 CISPR 22:1985 / EN55022:1988 Class A EN55024:1998 + A1

Manufacturer’s Name: Avid Technology, Inc. 1925 Andover StreetTewksbury, MA 01876, USA

European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Business Center Unit 3,Dublin 18, Ireland

Type of Equipment: Information Technology Equipment

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(1) Products for the Windows NT or Windows 2000 Operating System: products were tested in a typical Media Composer, Film Composer, Avid Xpress, Avid Xpress DV, Avid Unity, Avid|DS, NewsCutter, NewsCutter XP, NewsCutter DV, or Symphony configuration.

(2) Products for the Macintosh Operating System: products were tested in a typical Media Composer, Film Composer, Avid Xpress, or Avid Unity configuration.

(3) Products for the UNIX Operating System: products were tested in an AirPlay or VideoSPACE configuration.

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directives and Standards.

George R. Smith, Director of Hardware Engineering.

Product Name: Products for the Windows NT or Windows 2000 Operating System: Media Composer, Film Composer, Avid Xpress, Avid Xpress DV, Avid Unity, Avid|DS, NewsCutter, NewsCutter XP, NewsCutter DV, Symphony

Products for the Macintosh Operating System: Media Composer, Film Composer, Avid Xpress, Avid Unity

Products for the UNIX Operating System: AirPlay, VideoSPACE

Base Model Numbers: None

Product Options: All

Year of Manufacture: 2001

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Australia and New Zealand EMC Regulations

John Kells, Australian Operations ManagerAvid Technology (Australia)Unit B5 Skyline PlaceFrench Forest NSW 2086AustraliaPhone: 61-2-8977-4800

Taiwan EMC Regulations

Taiwan EMC Regulations BSMI Class A EMC Warning

N1709

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AADU2

identifying LVD shuttles 116mounting LVD shuttles 117overview 32unmounting LVD shuttles 116using 115

AlarmSee System components

Alarm Mute button 48Audible alarms 48Avid MediaDock LVD Manager software

See Manager softwareAvid StorEx

hard-drive exerciser 131, 137, 149overview 33

AVIDdrive Utility 2See ADU2

CChecking LVD shuttles 125Components 37Configuration

number 1 55number 2 56number 3 58number 4 61number 5 64

ConfigureFile menu 85

Configuring manager software 91Confirm exit 86Connecting

configuration number 1 55configuration number 2 56configuration number 3 58configuration number 4 61configuration number 5 64MediaDock LVD power cord 68

Control tab 100

Index

A C D E F G H I K L M N P R S T U W

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DData Monitoring tabs

Control 100Info 98Log 99overview 97selecting 101Status 97

Default all alarm states 86Determining drive partition 116Diagnostic utilities

overview 32Directory corruption 126Disk First Aid

for maintaining data structures 126for repairing LVD shuttles 127main window 127using 126verification problems 129verification results 128

DiskWarrioroverview 33where to find 125

Driveinstalling 68, 110removing 67, 106, 109

Drive partition 116Drive-filler carrier

location 67overview 29

Dual-bus configurationfunctions 45

EElectrical specifications 156Enclosure

change position 94moving 94selecting 92

Enclosure service moduleSee ESM

Environmental specifications 155Erasing LVD shuttles 131ESM

configuration switch 48front panel 48functions 48location 46switch location 44temperature and audible alarms 89two-host system 58, 61when you need two 47

Exit 85Expander 87

FFans

location 29problems with 152replacing 123swappable units 29

FAT file system 141Fault detection 48Features 21File menu

functions 85File system errors 125Front View tab 88

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GGrounding wrist strap 38

HHardware 37Hardware requirements 22Help menu

function 86

II/O board

configuration switch 48front panel 48functions 48switch location 44two-host system 58, 61

Identifying LVD shuttles 105, 116Info tab 98Installation

preparing for 36Installing

an LVD shuttle 68, 110manager software on Macintosh 80manager software on Windows 2000 81manager software on Windows NT 81MediaDock LVD in rack 167Norton Utilities 129optional power supply 39power supply 122

KKeys

spare 113

LLEDs

LVD mode or single-ended mode 48LVD shuttle 28LVD/SE 48power supply 30status 113

Lock 113Log tab 99LVD shuttles

checking 125differences from MediaDock Shuttle packs

28erasing 131installing 68, 110LED functions 28LED location 27managing 124 to 132mounting 117overview 27removing 67, 106, 109repairing 127, 130spinning down 102spinning up 68status 129striping 32, 132, 136, 142testing 131, 137, 149troubleshooting 151unmounting 116unpacking 38

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MManager software

configuring 91Data Monitoring tabs 97defining SCSI bus connections 95functions 78installing on Macintosh 80installing on Windows 2000 81installing on Windows NT 81monitoring 96on a Macintosh system 78on a Windows 2000 system 78on a Windows NT system 78overview 32when to run 78

Manager software windowFront View tab 88Rear View tab 89SCSI Bus View tab 90tabs 87

Managing LVD shuttles on Macintosh systems 124 to 131

Managing LVD shuttles on Windows 2000 systems 138 to 149

Managing LVD shuttles on Windows NT systems 133 to 137

Media ComposerRelease 7.x 126, 129Release 8.0 or later 125

MediaDock LVDcontents 37installing in rack 167

MediaDock LVD shuttleSee LVD shuttles

Menusmanager software 85

Minus (-) sign 89Monitoring system status 96Mute 100Mute all alarms 86

Mute with remind 100

NNorton Disk Doctor

for maintaining data structures 126for repairing LVD shuttles 130using 129

Norton Utilitiesinstalling 129main menu 130

NTFS file system 141

PPackaging contents 37Panel Size button 87Partitioning LVD shuttles

Macintosh 32Windows 2000 139Windows NT 134

Placing MediaDock LVD system 36Power cord

connection 68specifications 156

Power supplyfaulty 121installing 122installing optional 39LEDs 30location 31overview 30removing 122replacing 120

Preferences menufunction 86

ProblemsSee Troubleshooting

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RRack-mount rails 162Rear View tab 89Removing

an LVD shuttle 106, 109LVD shuttles 67, 113power supply 122

Repairing LVD shuttles 127, 130Replacing

a fan 123a power supply 120an LVD shuttle on a Macintosh system 115an LVD shuttle on a Windows 2000 system

119an LVD shuttle on a Windows NT system

118Rescan all SCSI buses 86Resysncronize SCSI device status 86

SSave-status 85SCSI bus

board IDs 49connecting SCSI bus A 26connecting SCSI bus B 26dual operation 152SCSI IDs 49selecting single- or dual-bus 44setting bus configuration 26slot locations 25

SCSI Bus View tab 90SCSI LVD controller

connections 55, 64SCSI Repeater Module (SRM)

connection 26daisy-chain configurations 43, 45, 47installation 23

Security lock 113

Selecting Data Monitoring tabs 101Software requirements 22Spinning down LVD shuttle 102Spinning up LVD shuttle 68SRM

configuration switch 48front panel 48functions 48location 46switch location 44

Status button 89Status panel 113Status tab 97Striping LVD shuttles 32, 132, 136, 142Symbols

hand pull 105, 109spinning down 105, 109

Systemhangs 153requirements 22specifications 154 to 156

System componentsaudible alarms 31fans 29LVD shuttles 27MediaDock LVD boards 26MediaDock LVD slots 25power supply 30status panel 24

TTesting drives on Macintosh systems 33, 131Testing drives on Windows 2000 systems 34,

149Testing drives on Windows NT systems 33, 34,

137Testing LVD shuttles 131, 137, 149Tools for installation 38Troubleshooting 150

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177

UUnlocking LVD shuttles 37Unpacking

LVD shuttles 38MediaDock LVD 37

Utilitiesrequirements 22

Utilities menufunctions 86

WWindows file systems

described 141Wrist strap

grounding 38