aviva master trust – workplace retirement account aviva … · stock markets and their value can...

Aviva Master Trust – Workplace Retirement Account

Aviva Pension Trust for Independent SchoolsInvestment fund aims and risk guide

p2 | Aviva Pension Trust for Independent Schools Investment fund aims and risk guide

Aviva Pension Trust for Independent Schools Investment fund aims and risk guideContents

3 Choosing your own investments

4 Working out your attitude to investment risk

6 Explaining investments

8 How the funds are managed

9 Risk ratings

10 Fund risk warnings

12 The funds that make up your default investment solution

13 Alternative investment programmes

29 Additional investment options

37 Investment programme considerations

38 Reviewing and switching your investments

39 Help and further information

Aviva Pension Trust for Independent Schools Investment fund aims and risk guide | p3

This document should be read in conjunction with the Member guide which explains how your Aviva Pension Trust for Independent Schools (APTIS) account works, and the Investment guide which gives you key information about investing and explains the default investment solution.

If you decide to make your own investment choices from the funds available there are a number of factors you need to consider.

• The performance of the funds you choose helps to determine the value of your pension savings.

• The level of investment risk you are prepared to take. You want to get the best return for your investment but this has to be balanced against the risk you are willing to accept.

• The charges applicable. Each fund has charges you should be aware of before you make your decision. We show each fund’s charge in the tables on pages 15 to 16, 25 to 28 and 29 to 36.

• When you want to retire or start taking your pension savings. A pension is a long‑term investment and usually the longer you save for and the more you contribute, the better.

• How much you need in retirement. You will need to consider the amount of income you are aiming to retire with.

• How you might want to access your pension savings at retirement.

• For more information on how you want to use your fund in retirement please read the Member guide: https://library.aviva.com/ngs700a.pdf.

To help you, there’s a Pension Forecaster on My Money at: www.avivamymoney.co.uk.

Once you’ve thought about these, you will be better prepared to make your investment choices with your retirement goals in mind.

Review regularlyYou should regularly review the funds you choose to invest in as the ones you choose now may not be right for you as your circumstances change, especially as you get closer to your selected retirement date.

In this Guide we, us and our means the Trustees.

Choosing your own investments

https://library.aviva.com/ngs700a.pdf

https://library.aviva.com/ngs700a.pdf

http://www.avivamymoney.co.uk


Working out your attitude to investment riskWhen investing in funds, risk tends to be associated with volatility – the downs and ups of the investment returns.

Things to think aboutHow much investment risk you are prepared to take will depend on your own personal circumstances:

How long you have until you retireIf you only have a short time until you retire, it may not be appropriate to invest in more volatile funds that are classed as high risk. This is because the value of your investments may fall and you may not have the time to make up any losses.

Your view on volatilityAre you prepared to accept the day‑to‑day downs and ups of investing in higher‑risk funds, in return for potentially higher returns over the long term? Or would you be concerned if your investments went down in value? In this case you would probably feel more comfortable choosing funds that are considered lower risk. You can use a link from My Money to our Risk Profiler tool to help understand your attitude to investment risk.

Spreading the riskYou can spread the amount of risk you take by choosing funds from different asset classes (see pages 6 and 7). This ensures that you are not too exposed to any one asset class, financial market or sector. You can invest in up to ten funds.


Understanding the individual fundsWe recommend that you fully understand the risks involved in investing in the various funds before making any decisions.

You can find out more about all of the funds by logging into your Workplace Retirement Account at www.avivamymoney.co.uk. Remember that, whatever funds you choose, the value of an investment is not guaranteed and can go down as well as up. The value of your Account could be less than the amount paid in.

At times, a fund may need to change the way its price is calculated, to ensure that investors moving into and out of the fund are treated fairly. This can have a negative effect on a fund’s price and performance.

Fund managers can, in exceptional circumstances, suspend trading in their funds for as long as necessary. When this occurs, Aviva will need to delay acting on instructions, for example a request to switch out of the fund. You may not be able to make changes to your investments during this period.

Reinsured fundsWhere funds are operated through an insurance agreement with another insurance company, this may enable lower charges and marginally better tax treatments.

There is a different legal arrangement in place if Aviva, which is categorised as a life company, invests in the funds of another life company, including funds managed by Legal & General. In this case, Aviva is required to enter into a reinsurance agreement with the other life company to invest in that company’s funds.

The reinsurance agreement enables Aviva to put in place a ‘floating charge’ in order to help protect its pension plan holders in the event where a life company, whose funds Aviva’s customers are invested in, runs into financial problems. Under the floating charge, and in the event of the insolvency of the other life company (or reinsurer), Aviva can recover up to the amount it would have done if the sums owed to Aviva by the life company were characterised as ‘insurance debts’.

The potential protection given by the FSCS varies depending on the type of investment. If you wish to know more about the possible extent of protection available, please go to www.fscs.org.uk.

Funds invested through a reinsurance agreement are indicated by risk warning “J” on the fund factsheets which are available online at My Money.


http://www.fscs.org.uk


Explaining investments What choices do I have?

Money market1

The ‘money market’ is a mechanism for short‑term borrowing and lending between organisations. Money market investments typically include what are described as ‘near‑cash instruments’, such as certificates of deposit, floating rate notes and treasury bills. They are not to be confused with deposit accounts with bank or building societies.

Although less risky than other asset classes, there could be circumstances where these investments fall in value, for example if an organisation defaults. Their value could also be eroded over time due to the effects of fund charges, product charges and inflation.

Fixed interest2

Referred to as bonds, these are loans to a government or a company which pay a fixed interest rate for a set period until the loan is repaid to the investor. The most common bonds are government bonds (known in the UK as gilts) and corporate bonds (issued by companies). If a government or company defaults on the loan, then the interest will not be paid. For this reason UK gilts are seen as less risky than corporate bonds as the UK Government is less likely to be unable to repay them.

Typically, investments fall into four main categories, known as assets or asset classes:

You choose which funds you invest your money in. The fund manager uses this money to buy the assets that make up the fund’s investments. Generally each fund offered by Aviva invests in one of four main asset classes which are described below and on the following page. Please note that although your money is invested in a fund, you do not own any of that fund’s underlying assets. For example, you won’t receive a dividend from shares in an equity fund or rental income from a property held by a property fund. These are reflected in the value of the fund itself.


Property3

Property investment usually means commercial property, such as offices and retail, leisure and industrial developments. It can also include residential property. As well as the potential increase in their value, property investments can also produce rental income. Property can be subject to heavy falls and sharp increases in value. It can also take more time to buy and sell property than investments in other asset classes.

Shares4

Shares are also known as equities. Shareholders have a ‘share’ in a company’s assets. Shares are bought and sold on stock markets and their value can go up and down depending on the fortunes of the company and stock markets in general. Companies may also pay a share of profits to shareholders, known as dividends. While there is more opportunity for potential gains with shares than some asset classes, there is also greater risk that they will fall in value.

A balanced approachSome investors like to spread their investments across funds that invest in shares, fixed interest, property and money markets, as well as across different parts of the world. This aims to reduce the overall risk of their total investments and is known as diversification. The fund range available to you includes funds that invest across different asset classes. There are no guarantees with a balanced approach as all funds carry an element of risk.


Funds are managed differently

Not only do funds invest in different types of assets, they are also managed in different ways. Aviva have grouped together the available funds into ‘fund types’, based on the way they are managed.

Index (or passively managed) fundsAn index fund aims to copy the performance of the holdings of a particular index of a specific financial market, such as the FTSE 100 Index. It does this by aiming to invest in the companies of a particular market in such a way as to track the return of that market as closely as possible. This type of fund doesn’t aim to outperform the index it tracks, only to follow it. These are often referred to as ‘passive’ as there is no active management of the fund beyond tracking the index.

Actively managed funds The fund manager actively buys and sells investments with the aim of achieving higher returns than the fund’s benchmark. This is a standard against which the performance of a fund can be measured and could be based on, for example, average annual return on investment performance over a set amount of time.

Fund of funds A fund of funds invests in a number of different funds, rather than directly in shares, bonds or other securities. Funds of funds aim to provide the investor with greater diversification, enhanced returns, lowered risk or a combination of all three which could not be achieved through a single fund alone. This type of fund may invest in actively managed funds, index funds or both. The underlying funds will be selected by (a scheme’s adviser for bespoke/tailored funds,) an external fund manager or Aviva.

How the funds are managed


Risk ratings

Risk rating Risk rating description7 Highest

volatilityThe historical performance of funds with this risk rating has typically experienced the highest volatility of all the funds Aviva has rated. This means that these funds have the highest potential for substantial changes in value compared with other Aviva funds.

6 High volatility

The historical performance of funds with this risk rating has typically experienced high volatility compared with other funds Aviva has rated. This means that these funds have a high potential for substantial changes in value compared with other Aviva funds.

5 Medium to high volatility

The historical performance of funds with this risk rating has typically experienced medium to high volatility compared with other funds Aviva has rated. This means that these funds have a medium to high potential for substantial changes in value compared with other Aviva funds.

4 Medium volatility

The historical performance of funds with this risk rating has typically experienced medium volatility compared with other funds Aviva has rated. This means that these funds have a medium potential for substantial changes in value compared with other Aviva funds.

3 Low to medium volatility

The historical performance of funds with this risk rating has typically experienced low to medium volatility compared with other funds Aviva has rated. This means that these funds have a low to medium potential for substantial changes in value compared with other Aviva funds.

2 Low volatility

The historical performance of funds with this risk rating has typically experienced low volatility compared with other funds Aviva has rated. This means that these funds have a low potential for substantial changes in value compared with other Aviva funds.

1 Lowest volatility

The historical performance of funds with this risk rating has typically experienced the lowest volatility of all the funds Aviva has rated. This means that these funds have the lowest potential for substantial changes in value compared with other Aviva funds.

Aviva calculates its risk ratings using historical performance data, based upon the methods set by European Union rules. Aviva also carries out further research using information from the fund’s investment manager(s).

Aviva reviews each fund’s risk rating annually and these may change over time. The timing of your investment decisions is very important and you should consult an independent financial adviser. Past performance is not a guarantee of future performance.

Aviva’s risk ratings go from 1 to 7, with 1 being the lowest volatility and 7 the highest volatility. As a point of reference, a fund with a risk rating of 4 (medium volatility) would typically experience the volatility you would expect from a fund invested in a range of different investments (for example shares, property and bonds) without any bias to a particular investment type. Remember that all investment funds carry some element of risk but this varies from fund to fund.

Please note:These investment risk ratings are based on Aviva’s interpretation of investment risk and are only meant as a guide. These levels of investment risk are not guaranteed and may change in the future.The colours in this table may be different to those used online; however, the ratings and approach to investment risk remain the same.


Fund risk warningsThere are risks associated with investing in funds, or types of funds. In this document we show which risk warning or warnings apply to each fund and these are explained below. Please note that not all of these warnings apply to each fund and there is no direct relationship between the number of fund risk warnings and the investment risk banding for each fund shown on pages 12, 15 to 16, 25 to 28 and 29 to 36.

Risk warning code Risk warning description

A Investment is not guaranteed: The value of an investment is not guaranteed and can go down as well as up. You could get back less than you have paid in.

Specialist funds: Some funds invest only in a specific or limited range of sectors and this will be set out in the fund’s aim. These funds may carry more risk than funds that can invest across a broader range or a variety of sectors.

Suspend trading: Fund managers often have the ability, in certain circumstances, to suspend trading in their funds for as long as necessary. When this occurs, we will need to delay the ‘cashing in’ or switching of units in the relevant fund. You may not be able to access your money during this period

Derivatives: Derivatives are financial contracts whose value is based on the prices of other assets. Most funds can invest in derivatives for the purpose of managing the fund more efficiently or reducing risk.Some funds also use derivatives to increase potential returns, known as ‘speculation’. For those funds we apply an additional risk warning (see Risk F).

B Foreign Exchange Risk: When funds invest in overseas assets the value will go up and down in line with movements in exchange rates as well as the changes in value of the fund’s holdings.

C Emerging Markets: Where a fund invests in emerging markets, its value is likely to move up and down by large amounts and more frequently than one that invests in developed markets. These markets may not be as strictly regulated and securities may be harder to buy and sell than those in more developed markets. These markets may also be politically unstable which can result in the fund carrying more risk.

D Smaller Companies: Where a fund invests in the shares of smaller companies, its value is likely to move up and down by large amounts and more frequently than one that invests in larger company shares. The shares can also be more difficult to buy and sell, so smaller companies funds can carry more risk.


Risk warning code Risk warning description

E Fixed Interest: Where a fund invests in fixed interest securities, such as company, government, index-linked or convertible bonds, changes in interest rates or inflation can contribute to the value of the investment going up or down. For example, if interest rates rise, the value is likely to fall.

F Derivatives: Derivatives are financial contracts whose value is based on the prices of other assets.The fund invests in derivatives as part of its investment strategy, over and above their use for managing the fund more efficiently. Under certain circumstances, derivatives can result in large movements in the value of the fund and increase the risk profile, compared to a fund that only invests in, for example, equities. The fund may also be exposed to the risk that the company issuing the derivative may not honour their obligations, which could lead to losses.

G Cash/Money Market Funds: These are different to cash deposit accounts and their value can fall. Also, in a low interest rate environment the product or fund charges may be greater than the return, so you could get back less than you have paid in.

H Property funds: The fund invests substantially in property funds, property shares or direct property. You should bear in mind that • Properties are not always readily saleable and this can lead to times in which clients are

unable to ‘cash in’ or switch part or all of their holding and you may not be able to access your money during this time

• Property valuations are made by independent valuers, but are ultimately subjective and a matter of judgement

• Property transaction costs are high due to legal costs, valuations and stamp duty, which will affect the fund’s returns.

I High Yield Bonds: The fund invests in high yield (non- investment grade) bonds. Non-investment grade bonds carry a higher risk that the issuer may not be able to pay interest or return capital. In addition, economic conditions and interest rate movements will have a greater effect on their price. There may be times when these bonds are not easy to buy and sell. In exceptional circumstances, we may need to delay the ‘cashing in’ or switching of units in the fund and you may not be able to access your money during this period.

J Reinsured Funds: Where a fund invests in an underlying fund operated by another insurance company through a reinsurance agreement, if the other insurance company were to become insolvent, you could lose some or all of the value of your investment in this fund.


In the Investment guide, page 11, we explain what the default investment solution is for your pension scheme. The table below shows the funds which make up the default investment solution. It shows each fund’s aim, risk rating, risk warnings, fund annual management charge (fund AMC) and additional expenses. Please see pages 9 to 11 for information about risk ratings and risk warnings. You can find details about the charges applied to your scheme and the funds on page 6 of the Investment guide. This explains the different types of charges that are taken and how.

Funds

Risk rating Fund name Fund aimFund type

Total AMC

Additional expenses

4 Medium volatility

Aviva Pension MyM My Future Growth

The fund aims to achieve a total overall return from capital growth and reinvested income by investing in a diversified portfolio of predominantly passively managed underlying funds. The fund will predominantly invest in UK and overseas equities (including emerging markets), with some investment in UK Government (including index‑linked) and corporate bonds. It may also invest in overseas government and corporate bonds, money market instruments and cash. The fund factsheet shows the underlying fund(s) and weightings.Risk warnings A, B, D, E, J

Fund of funds

0.38% 0.01%


Aviva Pension MyM My Future Consolidation

This fund seeks to achieve a total overall return from capital growth and reinvested income by investing in a diversified portfolio of predominantly passively managed underlying funds. A significant proportion of the fund’s assets invest in UK government (including index‑linked) and corporate bonds. It may also invest in UK and overseas equities (including emerging markets), property, money market instruments and cash. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and associated weightings.Risk warnings A, B, D, E, J

Fund of funds

0.38% 0.01%

Please note the details of each fund may change over time. For up‑to‑date details, you can view the fund factsheets through My Money.

The funds that make up your default investment solution


Alternative investment programmesIn addition to the default investment solution and additional investment funds, you can choose to invest in the alternative investment programmes, known as lifetime or lifestyle investment programmes.

The programmes available to you are shown on the following pages.

Lifetime investment programme A lifetime investment programme is designed to manage your pension contributions for the life of your Account. This means that decisions such as fund choice, fund movements and the percentage of your pension savings you invest in each fund will be made for you. The programme will invest all of the contributions as shown in the chart on the next page. If you invest in a lifetime investment programme you will not be able to invest in any other funds or investment programmes at the same time.

Once you’ve chosen an investment programme, it will manage all of your investments. All previous and any future contributions will be invested into the lifetime investment programme. Your existing fund value and future contributions will be invested as shown in the chart on the next page.

The chart on the next page shows how the investment programme aims to move your money as you approach your investment programme end date (IPED). Your IPED will be the target date used to determine the mix of investments in your programme. It can be any date, up to and including your selected retirement date. You can change both at any time. The movements within the programme are made on a monthly basis. The proportions invested in each of these funds will vary slightly according to financial market movements. All movements of funds are managed by the programme at no extra cost.


0102030405060708090

100 Aviva Pension MyM My Future Plus Growth Fund

Aviva Pension MyM My Future Plus Consolidation Fund

Targ

et %

inve

sted

in fu

nd

My Future Plus Lifetime investment programme

Years to investment programme end

15+ 14 13 12 11 10 9 8 7 6 5 4 3 2 1 End*

*Your investment programme end date will be the target date used to determine the mix of investments in your fund. It can be any date, up to and including your selected retirement date.

If you continue to make contributions after your IPED, these will be invested in the proportions shown at the IPED on the chart above. You can choose to invest in the investment programme at any time while you are a member. You can also change the IPED and stop the lifetime investment programme when it is in progress at any time. All of these actions can be performed online through My Money or by contacting Aviva.

The lifetime investment programme names are to enable you to identify easily which programme you are invested in. They are not an indicator of future performance or investment return and should not be used as a basis for your decision to invest. You should speak to an independent financial adviser if you have any doubts of the suitability of your investment programme choice.

This programme has been designed by the Trustees, after taking advice from their advisers.

This investment programme may be subject to changes to the funds included in the investment programme or to the timings of the fund movements and their frequency, in accordance with the terms of your Account.

As your investments are moved to different funds within the investment programme, your total AMC may change.

Please be aware there is no guarantee that any lifetime investment programme will benefit the value of your Account when you come to retire.


The table below shows the funds used by the investment programme(s) and each fund’s aim, risk rating, risk warnings, total AMC and additional expenses. For more information about risk warnings and risk ratings please see pages 9 to 11.

Funds


Total AMC

Additional expenses

4 Medium volatility

Aviva Pension MyM My Future Plus Growth

The fund aims at a target of 12% average annualised volatility (a measure of risk associated with the fund’s price over time) over a full market cycle (which includes one complete uptrend and one complete downtrend) by providing exposure to a diversified portfolio of assets to produce capital growth. No assurance can be made that this target will be met. The fund will predominantly invest in UK and overseas equities (including emerging markets), with some investment in UK Government (including index‑linked) and corporate bonds. It may also invest in overseas government and corporate bonds (including emerging markets), commodities, money market instruments and cash. The fund will invest indirectly mainly through passively managed underlying funds.Risk warnings A, B, C, D, E, J

Fund of funds

0.55% 0.01%




Total AMC

Additional expenses


Aviva Pension MyM My Future Plus Consolidation

The fund aims at a target of 4% average annualised volatility (a measure of risk associated with the fund’s price over time) over a full market cycle (which includes one complete uptrend and one complete downtrend) by providing exposure to a diversified portfolio of assets. No assurance can be made that this target will be met. The fund will predominantly invest in UK Government (including index‑linked) and corporate bonds, with some investment in UK and overseas equities (including emerging markets). It may also invest in overseas government and corporate bonds (including emerging markets), commodities, money market instruments and cash. The fund will invest indirectly mainly through passively managed underlying funds.Risk warnings A, B, C, D, E, J

Fund of funds

0.55% 0.01%


Aviva’s Stewardship Lifetime investment programme gives members the opportunity to invest for their retirement while contributing to a sustainable future for the world around us. It is made up of funds from our Stewardship range.

Launched in 1984, Aviva’s Stewardship range was the UK’s first ethical fund range.

The Stewardship funds aim to:

• exclude companies that do not meet certain ethical standards or that harm society or the environment;

• support companies that make a positive contribution to society; and

• encourage better business practices through shared ownership and dialogue.

Through our management of the Stewardship funds, we aim to use our influence as a shareholder to encourage positive environmental, social and governance (ESG) practices among the companies we invest in.

You can find out more about our Stewardship philospophy by visiting www.aviva.co.uk/retirement/fund-centre/stewardship/.

The Stewardship Lifetime investment programme aims to provide the potential for growth in the early years, and to prepare you for retirement in the later years. It is designed to be flexible enough to prepare you for the different ways you can take your pension benefits, but does not target a particular outcome.

It may be suitable for members who have not yet decided how they want to take their pension savings and would like to keep their options open.

Stewardship – Responsible investing

http://www.aviva.co.uk/retirement/fund-centre/stewardship/

http://www.aviva.co.uk/retirement/fund-centre/stewardship/


0102030405060708090

100

Targ

et %

inve

sted

in fu

nd

Stewardship Lifetime investment programme

Years to investment programme end

10+ 9 8 7 6 5 4 3 2 1 End*

Aviva Pension MyM StewardshipInternational Equity Fund

Aviva Pension MyMStewardship Managed Fund

Aviva Pension MyMStewardship Bond Fund

*Your investment programme end date will be the target date used to determine the mix of investments in your fund. It can be any date, up to and including your selected retirement date.

The chart above shows how the programme aims to manage your pension savings. The gradual movement between funds takes place on a quarterly basis.

As your investments are moved to different funds within the investment programme your total AMC may change.

Aviva monitors this investment programme to ensure that it remains appropriate and meets our investment criteria, especially when external factors, such as financial markets, the economy, regulation or legislation change. As a result, Aviva may, for example, alter the timings of the movements between funds, their frequency, or the funds included in the investment programme. Details about the funds that make up this investment programme can be found on

pages 25 to 28. Further information can be found online at My Money. Please refer to your Member guide for information on how to log into My Money.

If you wish to leave the investment programme at any time you must let Aviva know how you wish to invest future contributions.

This investment programme may be subject to changes to the funds included in the programme or to the timings of the fund movements and their frequency, in accordance with the terms of your Account.

The value of an investment is not guaranteed and can down as well as up. You could get back less than the amount paid in.


My Future/My Future Plus Target Annuity Lifestyle investment programmes

These programmes are designed for people who intend to convert their pension savings into a regular income for life by buying an annuity.

From 15 years before your selected retirement date the programmes gradually move into a fund that focuses on reducing the risk to the value of your pension savings from falls in stock markets through increasing the proportion of your pension savings invested in fixed interest

investments. They also continue to provide the potential for your pension savings to grow in value.

From 5 years before your selected retirement date the programmes move into a fund that aims to both reduce the risk of your pension savings falling in value as a result of falls in stock markets and track changes in the cost of buying an annuity. This phase of the programmes is likely to produce lower rates of return.

The My Future options are lifestyle investment programmes designed to reduce your exposure to investment risk as you approach retirement. However, there is no guarantee that any investment programme will benefit your pension savings when you come to retire.

Each My Future option gradually moves a percentage of your pension savings and any future contributions from higher risk (or more volatile) funds into lower risk (or less volatile) funds as you approach your selected retirement date.

Once you reach 55 you can choose to access your pension savings and you may have various options available to you. If you have decided how you would like to take your pension savings you can move them and invest future contributions from 15 years before your selected retirement date into one of the following My Future investment programmes.

My Future options


The chart above shows how the programmes aim to manage your pension savings. The gradual movement between funds takes place on a quarterly basis.

As your investments are moved to different funds within the investment programmes your total AMC may change.

Aviva monitors these investment programmes to ensure that they remain appropriate and meet our investment criteria, especially when external factors, such as financial markets, the economy, regulation or legislation change. As a result, Aviva may, for example, alter the timings of the movements between funds, their frequency, or the funds included in the investment programmes. Details about the funds that make up these investment

programmes can be found on pages 25 to 28. Further information can be found online at My Money. Please refer to your Member guide for information on how to log into My Money.


These investment programmes may be subject to changes to the funds included in the programmes or to the timings of the fund movements and their frequency, in accordance with the terms of your Account.

The value of an investment is not guaranteed and can down as well as up. You could get back less than the amount paid in.

0102030405060708090

100

Aviva Pension MyM My Future/My Future Plus Growth FundAviva Pension MyM My Future/My Future Plus Consolidation Fund

Aviva Pension MyM My Future/My Future Plus Annuity Fund

Targ

et %

inve

sted

in fu

nd

My Future/My Future Plus Target Annuity Lifestyle investment programmes

Years to investment programme end15+ 14 13 12 11 10 9 8 7 6 5 4 3 2 1 End*

* Your investment programme end date will be the target date used to determine the mix of investments in your fund. It can be any date, up to and including your selected retirement date.


These programmes are designed for people who intend to take an income from their pension savings. When you reach 55 you can draw an income from your pension savings without buying a regular income (or annuity). This is known as drawdown and allows you to take an income by making withdrawals directly from your pension savings whilst the remainder of your Account stays invested.

From 15 years before your selected retirement date the programmes gradually moves into a fund that continues to focus on growing the value of your pension savings

through investment in shares, whilst aiming to reduce the risk to the value of the pension savings by increasing the proportion invested in fixed interest investments.

As you approach your selected retirement date the programmes continue to offer the prospect of growth in the value of your pension savings but has a greater focus on lowering the level of risk to which your pension savings are exposed.

My Future/My Future Plus Target Drawdown Lifestyle investment programmes


The chart above shows how the programmes aim to manage your pension savings. The gradual movement between funds takes place on a quarterly basis.

As your investments are moved to different funds within the programmes your total AMC may change.

Aviva monitors these investment programmes to ensure that they remain appropriate and meet our investment criteria, especially when external factors, such as financial markets, the economy, regulation or legislation change. As a result, Aviva may, for example, alter the timings of the movements between funds, their frequency, or the funds included in the investment programmes. Details about the funds that make up these investment programmes can be found on pages 25 to 28. Further information can be

found online at My Money. Please refer to your Member guide for information on how to log into My Money.



The value of an investment is not guaranteed and can go down as well as up. You could get back less than the amount paid in.

0102030405060708090

100

Aviva Pension MyM My Future/My Future Plus Growth Fund

Aviva Pension MyM My Future/My Future Plus Drawdown Fund

My Future/My Future Plus Target Drawdown Lifestyle investment programmes




These programmes are designed for people who intend to take all of their pension savings as a cash lump sum. When you reach 55, you can withdraw part or all of your pension. Usually 25% of this will be tax free and the rest will be taxed as income at your highest marginal rate.

From 15 years before your selected retirement date the programmes gradually move into a fund that focuses on reducing the risk to the value of your pension savings from falls in stock markets through increasing

the proportion of your pension savings invested in fixed interest investments. It also continues to provide the potential for your pension savings to grow in value.

From 5 years before your selected retirement date the programmes moveinto a fund that offers a low level of risk to the value of your pension savings from falls in stock markets by investing in fixed interest and money market investments. This phase is likely to lead to lower but more stable rates of return.

My Future/My Future Plus Target Cash Lump Sum Lifestyle investment programmes


The chart above shows how the investment programmes aim to manage your pension savings. The gradual movement between funds takes place on a quarterly basis.

As your investments are moved to different funds within the investment programmes your total AMC may change.

Aviva monitors these investment programmes to ensure that they remain appropriate and meet our investment criteria, especially when external factors, such as financial markets, the economy, regulation or legislation change. As a result, Aviva may, for example, alter the timings of the movements between funds, their frequency, or the funds included in the investment programmes. Details about the funds that make up these investment

programmes can be found on pages 25 to 28. Further information can be found online at My Money. Please refer to your Member guide for information on how to log into My Money.

If you wish to leave the investment programme at any time, you must let Aviva know how you wish to invest future contributions.


The value of an investment is not guaranteed and can go down as well as up. You could get back less than the amount paid in.

0102030405060708090

100


Aviva Pension MyM My Future/My Future Plus Consolidation FundAviva Pension MyM My Future/My Future Plus Cash Lump Sum Fund

Targ

et %

inve

sted

in fu

nd





0102030405060708090

100


Aviva Pension MyM My Future/My Future Plus Consolidation FundAviva Pension MyM My Future/My Future Plus Cash Lump Sum Fund

Targ

et %

inve

sted

in fu

nd



The table below shows the funds used by the investment programme and each fund’s aim, risk rating, risk warnings, fund AMC and additional expenses. For more information about risk warnings and risk ratings please see pages 9 to 11.

Funds


Total AMC

Additional expenses

6 High volatility

Aviva Pension MyM Stewardship International Equity

The objective of the fund is to achieve long term capital growth by investing primarily in companies listed in the world stock markets, using a set of ethical investment criteria. The fund may also invest in derivatives, cash, deposits, units in collective investment schemes and money market instruments. For more information about our Stewardship philosophy, please visit https://www.aviva.co.uk/retirement/fund-centre/stewardship/.Risk warnings A, B, C, D

Actively managed

0.55% 0.02%

4 Medium volatility

Aviva Pension MyM My Future Annuity

This fund is designed for members approaching retirement and considering buying a fixed (or level) annuity. The fund will predominantly invest in UK Government (including index‑linked) and corporate bonds, mainly through passively managed funds. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and weightings.Risk warnings A, E, J

Fund of funds

0.38% 0.01%

4 Medium volatility

Aviva Pension MyM My Future Drawdown

This fund seeks to achieve a total overall return from capital growth and reinvested income by investing in a diversified portfolio of predominantly passively managed underlying funds. The fund will invest in UK, overseas equities (including emerging markets), UK government (including index‑linked) and corporate bonds. It may also invest in property, money market instruments and cash. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and associated weightings.Risk warnings A, B, D, E, J

Fund of funds

0.38% 0.01%


https://www.aviva.co.uk/retirement/fund-centre/stewardship/




Total AMC

Additional expenses

4 Medium volatility

Aviva Pension MyM My Future Plus Drawdown

This fund aims at a target of 8% average annualised volatility (a measure of risk associated with the fund’s price over time) over a full market cycle (which includes one complete uptrend and one complete downtrend) by providing exposure to a diversified portfolio of assets. The fund will invest in UK, overseas equities (including emerging markets), UK government (including index‑linked) and corporate bonds. It may also invest in property, money market instruments and cash. The fund will invest indirectly mainly through passively managed underlying funds. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and associated weightings.Risk warnings A, B, C, D, E, J

Fund of funds

0.55% 0.01%

4 Medium volatility

Aviva Pension MyM My Future Plus Growth

The fund aims at a target of 12% average annualised volatility (a measure of risk associated with the fund’s price over time) over a full market cycle (which includes one complete uptrend and one complete downtrend) by providing exposure to a diversified portfolio of assets to produce capital growth. No assurance can be made that this target will be met. The fund will predominantly invest in UK and overseas equities (including emerging markets), with some investment in UK Government (including index‑linked) and corporate bonds. It may also invest in overseas government and corporate bonds (including emerging markets), commodities, money market instruments and cash. The fund will invest indirectly mainly through passively managed underlying funds..Risk warnings A, B, C, D, E, J

Fund of funds

0.55% 0.01%



Total AMC

Additional expenses

4 Medium volatility

Aviva Pension MyM Stewardship Managed

The fund aims to provide exposure to a diversified portfolio of ethically screened assets in order to generate capital growth and income. The ethical screening criteria of the fund will mean that its investments are more restricted than a non‑ethical fund. The fund may invest in UK and international equities, warrants, money market instruments and short‑term bonds. The fund may invest directly or indirectly. For more information about our Stewardship philosophy, please visit https://www.aviva.co.uk/retirement/fund-centre/stewardship/.Risk warnings A, B, D, E

Blended 0.55% 0.02%


Aviva Pension MyM My Future Plus Annuity

This fund is designed for members approaching retirement and considering buying a fixed (or level) annuity. The fund will predominantly invest in UK Government (including index‑linked) and corporate bonds, mainly through passively managed funds. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and weightings.Risk warnings A, B, E, J

Fund of funds

0.50% 0.06%


Aviva Pension MyM My Future Plus Consolidation

The fund aims at a target of 4% average annualised volatility (a measure of risk associated with the fund’s price over time) over a full market cycle (which includes one complete uptrend and one complete downtrend) by providing exposure to a diversified portfolio of assets. No assurance can be made that this target will be met. The fund will predominantly invest in UK Government (including index‑linked) and corporate bonds, with some investment in UK and overseas equities (including emerging markets). It may also invest in overseas government and corporate bonds (including emerging markets), commodities, money market instruments and cash. The fund will invest indirectly mainly through passively managed underlying funds.Risk warnings A, B, C, D, E, J

Fund of funds

0.55% 0.01%






Total AMC

Additional expenses


Aviva Pension MyM Stewardship Bond

The objective of the fund is to achieve a reasonable income primarily from sterling denominated or hedged back to sterling broad investment grade securities, using a set of ethical investment criteria. The fund may also invest in derivatives, cash, deposits, units in collective investment schemes and money market instruments. For more information about our Stewardship philosophy, please visit https://www.aviva.co.uk/retirement/fund-centre/stewardship/.Risk warnings A, E, F

Actively managed

0.55% 0.03%

2 Low volatility

Aviva Pension MyM My Future Cash Lump Sum

This fund seeks to achieve a positive total return over a full market cycle (which includes one complete uptrend and one complete downtrend) from capital growth and reinvested income by investing in a diversified portfolio of predominantly passively managed underlying funds. A significant proportion of the fund’s assets invest in UK and overseas Government (including index‑linked) and corporate bonds, money market instruments and cash. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and weightings.Risk warnings A, E, J

Fund of funds

0.38% 0.00%

1 Lowest volatility

Aviva Pension MyM My Future Plus Cash Lump Sum

This fund seeks to achieve a positive total return over a full market cycle (which includes one complete uptrend and one complete downtrend) from capital growth and reinvested income by investing in a diversified portfolio of predominantly passively managed underlying funds. A significant proportion of the fund’s assets invest in UK and overseas Government (including index‑linked) and corporate bonds, money market instruments and cash. Derivatives may be used by the underlying fund(s) for investment purposes. The fund factsheet shows the underlying fund(s) and weightings. Risk warnings A, B, E, F, J

Fund of funds

0.50% 0.00%





If you decide that you want to choose your own investments, rather than remain in the My Future Lifetime investment programme, there is a range of funds to choose from.

Please bear in mind that:• The risk ratings, as detailed on page 9,

provide an indication of how volatile the fund is likely to be and how much the value of the fund may vary from day to day.

• There may be a fund AMC. Please see page 6 of the Investment guide https://library.aviva.com/ngs700b.pdf for further details on how this is charged. This is payable in addition to the Scheme AMC shown in the Scheme announcement.

• Most fund managers have to pay additional expenses. Please see page 6 of the Investment guide https://library.aviva.com/ngs700b.pdf for further details on the additional expenses.

Additional investment options

The investment funds and their aims


Total AMC

Additional expenses

7 Highest volatility

Aviva Pension MyM BlackRock Emerging Markets Equity (Aquila C)

BlackRock state that the fund’s objective is to achieve a return that is consistent with the return of the MSCI Emerging Markets Index.Risk warnings A, B, C, D, J

Index 0.53% 0.06%

7 Highest volatility

Aviva Pension MyM JPM Emerging Markets Equity

JP Morgan state that the fund is a pooled life fund investing primarily in emerging markets equities, either directly or through other funds. Under normal circumstances, the fund is fully invested with cash holdings kept to a minimum. Normally the fund only invests in the JPM Emerging Markets Fund, a UK authorised open‑ended investment company.Risk warnings A, B, C

Actively managed

1.20% 0.15%


https://library.aviva.com/ngs700b.pdf






Total AMC

Additional expenses

6 High volatility

Aviva Pension MyM Baillie Gifford International

Baillie Gifford state that the fund aims to generate returns over the long‑term. The policy is to invest mainly in shares of companies worldwide excluding the United Kingdom. Risk warnings A, B, C

Actively managed

0.65% 0.04%

6 High volatility

Aviva Pension MyM MFS Meridian Global Equity

MFS state that the fund’s objective is capital appreciation. The fund invests primarily in equity securities of companies located in developed and emerging market countries. The fund may invest in companies it believes to have above average earnings growth potential compared to other companies (growth companies), in companies it believes are undervalued compared to their perceived worth (value companies), or in a combination of growth and value companies. The fund generally focuses its investments in larger companies, but may invest in companies of any size. The fund may invest a relatively large percentage of the fund’s assets in a small number of countries and/or a particular geographic region. The fund may use derivatives for investment purposes and efficient portfolio management or risk reduction.Risk warnings A, B, C, F

Actively managed

0.95% 0.05%


Aviva Pension MyM Baillie Gifford UK Equity Core

Baillie Gifford state that the fund aims to outperform the FTSE All‑Share Index by at least 1% per annum (before fees) over rolling 3 year periods. It will invest mainly in the shares of UK companies. There is no guarantee that a positive return will be acheived over rolling 3 year periods or any time period.Risk warnings A, D

Actively managed

0.65% 0.00%



Total AMC

Additional expenses


Aviva Pension MyM BlackRock (30:70) Currency Hdgd Global Equity Tracker

BlackRock state that the fund invests primarily in equities in both the UK and overseas markets. The fund has approximately 30% invested in the shares of UK companies and 60% invested into developed overseas equities with the currency exposure hedged back to Sterling. The remaining 10% is invested in emerging markets equities. The fund aims to provide returns broadly consistent with the markets in which it invests.Risk warnings A, B, C, D

Index 0.41% 0.00%


Aviva Pension MyM BlackRock Over 5 Year Index‑Linked Gilt Index Tracker

BlackRock state that the fund invests in UK Government index‑linked fixed income securities that have a maturity period of 5 years or longer. The fund aims to achieve a return consistent with the FTSE UK Index‑Linked Gilts Over 5 Years Index, which is widely regarded as the benchmark for UK pension fund investment in the longer dated end of the UK index‑linked gilt market.Risk warnings A, E

Index 0.35% 0.00%


Aviva Pension MyM BlackRock UK Equity Index Tracker

BlackRock state that the fund invests in the shares of UK companies and aims to achieve a return that is consistent with the return of the FTSE All‑Share Index.Risk warnings A, D

Index 0.35% 0.00%


Aviva Pension MyM BlackRock World ex UK Equity Index Tracker

BlackRock state that the fund aims to achieve returns in line with global equity markets, excluding the UK. Within each of those markets, the fund aims to generate returns consistent with those of each country’s primary share market. The fund aims to achieve a return in line with the FTSE All World Developed ex UK Index.Risk warnings A, B, D

Index 0.35% 0.00%


Aviva Pension MyM HSBC Islamic Global Equity Index

The fund aims to create long term appreciation of capital through investment in a diversified portfolio of securities as defined by a relevant world index, which meets Islamic investment principles as interpreted and laid down by the Shariah Committee and provided to the Board of Directors.Risk warnings A, B, C

Index 0.35% 0.30%



Total AMC

Additional expenses


Aviva Pension MyM Legal & General (PMC) Ethical UK Equity Index

Legal & General state that the fund aims to track the Sterling total return of the FTSE4Good UK Equity Index (including reinvested income, less withholding tax) to within +/‑ 0.5% per annum for two years in three.Risk warnings A, B, J

Index 0.50% 0.00%


Aviva Pension MyM Stewardship UK Equity

The objective of the fund is to generate capital growth from investing primarily in companies listed in the UK, using a set of ethical criteria. The fund may also invest in derivatives, cash, deposits, units in collective investment schemes and money market instruments. For more information about our Stewardship philosophy, please visit https://www.aviva.co.uk/retirement/fund-centre/stewardship/.Risk warnings A, D

Actively managed

0.55% 0.02%


Aviva Pension MyM Stewardship UK Equity Income

The objective of the fund is to achieve a level of income 10% higher than the FTSE All Share, together with capital growth from investing primarily in companies listed in the UK, using a set of ethical investment criteria. The fund may also invest in derivatives, cash, deposits, units in collective investment schemes and money market instruments. For more information about our Stewardship philosophy, please visit https://www.aviva.co.uk/retirement/fund-centre/stewardship/.Risk warnings A, D, E

Actively managed

0.55% 0.03%

4 Medium volatility

Aviva Pension MyM BlackRock (Aquila C) Market Advantage

BlackRock state that the fund aims to follow a diversified, risk‑controlled investment process to achieve returns on par with a global 60% equity/40% bond portfolio over a market cycle, approximately 40% less risk than the 60/40 comparator and less downside exposure during extreme market conditions. The fund invests in a highly diversified mix of asset classes based on target exposures to fundamental economic risk factors. By managing exposure during market extremes, the fund seeks to deliver long‑term returns in line with its target while reducing downside risk. The fund may invest in derivatives for investment purposes and/or efficient portfolio management.Risk warnings A, B, C, D, E, F, J

Actively managed

0.60% 0.03%







Total AMC

Additional expenses

4 Medium volatility

Aviva Pension MyM Legal & General (PMC) Pre‑Retirement

Legal & General state that the fund aims to provide diversified exposure to assets that reflect the investments underlying a typical traditional level annuity product. The fund invests in LGIM’s index‑tracking bond funds to gain exposure to these assets. The fund, however, cannot provide full protection against changes in annuity rates for individual members since these also depend upon a number of other factors (e.g. changes to mortality assumptions). The asset allocation is reviewed quarterly by LGIM’s Strategic Investment and Risk Management team and the fund will not take short‑term, tactical asset allocation positions.Risk warnings A, B, E, J

Actively managed

0.42% 0.00%

4 Medium volatility

Aviva Pension MyM M&G Feeder of Property

M&G state that the aim of the fund is to maximise long‑term total return (the combination of income generation and growth of capital) solely through investment in the M&G Property Portfolio. The M&G Property Portfolio invests in a diversified portfolio of commercial property mainly in the UK, seeking to add value through strategic asset allocation, stock selection and asset management. The M&G Property Portfolio may also invest in other property related assets, including collective investment schemes, transferable securities, derivatives and debt instruments as well as government debt, money market instruments and cash. Derivatives may be used for investment purposes as well as for efficient portfolio management.Risk warnings A, F, H

Actively managed

1.07% 0.20%


Aviva Pension MyM BlackRock All Stocks UK Gilt Index Tracker

BlackRock state that the fund invests in UK Government fixed income securities (gilts). The fund aims to achieve a return consistent with the FTSE UK Gilts All Stocks Index, which is widely regarded as the benchmark for UK pension fund investment in the UK gilt market.Risk warnings A, E

Index 0.35% 0.00%



Total AMC

Additional expenses


Aviva Pension MyM BlackRock Corporate Bond All Stocks Index Tracker

BlackRock state that the fund invests in investment grade corporate bonds denominated in Sterling. The fund aims to achieve a return consistent with the Markit iBoxx £ Non‑Gilts Index. This index covers the broad spectrum of investment grade corporate bonds in issue.Risk warnings A, E

Index 0.35% 0.00%


Aviva Pension MyM Invesco Corporate Bond

The fund aims to generate a combination of income and capital growth over the medium to long term. The fund seeks to achieve its objective by investing primarily in investment grade corporate debt securities. The fund may also invest in government, unrated and sub‑investment grade debt securities, cash, cash equivalents, money market instruments, collective investment schemes and other transferable securities. Derivative instruments can be used for investment purposes and for efficient portfolio management. They may include derivatives on currencies, interest rates and credit, and can be used to achieve both long and short positions.Risk warnings A, E, F, I

Actively managed

0.85% 0.16%


Aviva Pension MyM Legal & General (PMC) Retirement Income Multi‑Asset

Legal & General state that the fund aims to provide long‑term investment growth up to and during retirement, and to facilitate the drawdown of retirement income. It also aims to maintain a risk level of less than half of the volatility of a global developed equity portfolio, over the long term.. The fund invests globally in equities, corporate bonds, gilts, property, cash and money market instruments. It invests in both index tracking and actively managed funds.Risk warnings A, B, C, E, J

Actively managed

0.63% 0.02%



Total AMC

Additional expenses


Aviva Pension MyM Multi Strategy Target Return

To deliver a positive return over rolling threeyear periods regardless of the prevailing stock market environment. The fund aims to generate a positive return, on average 5% per annum above the Bank of England Base Rate before the deduction of charges, over rolling three‑year periods. In seeking to target this level of return the fund also aims to manage volatility to a target of less than half the volatility of global equities, measured over the same rolling threeyear periods. These aims, however, are not guaranteed and it may not always be possible to achieve positive returns or to achieve the target level of volatility over rolling three‑year periods, or over any period of investment. Consequently, investors’ capital is at risk. Derivatives may be used for investment purposes.Risk warnings A, B, C, E, F

Actively managed

1.05% 0.10%


Aviva Pension MyM Schroder Life Intermediated Diversified Growth

Schroders state that the aim of the fund is to invest in a broad range of asset classes to aim to generate a return of UK inflation (as measured by the UK Consumer Price Index) +5% per annum over an economic cycle, typically a five year period, with a volatility less than two thirds of global equities. However, there is no guarantee that this objective will be achieved and capital is at risk. The asset classes in which the fund may invest include equities, bonds, infrastructure, property, commodities and absolute return strategies. The fund may invest in these asset classes through a wide range of investments including transferable securities, derivatives (for investment purposes and efficient portfolio management), deposits, collective investment schemes, warrants, money market instruments and cash.Risk warnings A, B, C, D, E, F, J

Actively managed

1.00% 0.04%



Total AMC

Additional expenses

1 Lowest volatility

Aviva Pension MyM BlackRock Sterling Liquidity

BlackRock state that the fund aims to maximise the income generated on investment consistent with maintaining capital and ensuring its underlying assets can easily be bought or sold in the market in normal market conditions. It will do this by maintaining a portfolio of high quality short term money market instruments. The fund invests in a broad range of fixed income securities and money market instruments. It may also invest in deposits with credit institutions.Risk warnings A, E, G

Actively managed

0.35% 0.00%


There are potential benefits and things to consider when investing in an investment programme.

Potential benefits• The investment programme offers

an alternative to having to change your investment funds independently as you head towards your selected retirement date.

• During the period leading up to your selected retirement date, your Account is moved from investments with a greater exposure to the stock market into more cautious investments. This aims to reduce your exposure to risk from stock market fluctuations.

• Your investment programme can be amended if you choose to take your pension savings earlier or later than planned.

• You can choose to leave the investment programme at any time.

Things to consider• There is no guarantee that the investment

programme will prove beneficial to your pension savings.

• The value of your investments, even in lower risk funds, can fall as well as rise and the value of your pension savings is not guaranteed.

• Taking your pension savings earlier or later than planned may have an impact on your investment programme, and may mean that it is no longer suitable for your individual circumstances.

• The default investment programme doesn’t target a specific retirement outcome. Further details of the default investment programme can be found in the Investment guide: https://library.aviva.com/ngs700b.pdf.

Investment programme considerations




We recommend that you review your investments regularly to ensure they still meet your needs. As time progresses you should also review your attitude to investment risk to see whether your investments are still appropriate.

You can change your funds as often as you need and it is easy to switch funds online. There is currently no charge for switching between funds but we may introduce one in the future in accordance with the Terms and Conditions of the My Money Workplace Retirement Account which are held by the Trustees.

We may delay the cashing in or switching of units for one month or six months for funds invested in property. We may extend these periods to match any delay imposed by a manager of an underlying fund or if there are exceptional circumstances and we believe it is in the best interest of all investors in the fund.

Reviewing and switching your investments


Further informationYou can find out more about all of the funds on the website at www.avivamymoney.co.uk

If you would like advice, you can find a local independent financial adviser in a number of ways. An independent financial adviser may charge for providing advice.

• Unbiased at www.unbiased.co.uk• GOV.UK provides impartial UK Government

information on pensions at www.gov.uk/browse/working/workplace-personal-pensions

Please note these sites are not provided by Aviva. Therefore, they may not be regulated by Financial Conduct Authority.

For general enquries about the Aviva Pension Trust for Independent SchoolsEmail: [email protected]

My Money helpline: 0345 604 9915

General questionsYour employer will normally be your first point of contact for general questions. However, if you have a question about investments, please contact Aviva, who administer the scheme on behalf of the the Trustees. Their contact details are on the back page.

How to view and manage your investmentsThe easiest way to view and manage your investments is at:

www.avivamymoney.co.uk

You should review these before making any investment decisions.

Help and further information


http://www.unbiased.co.uk

http://www.gov.uk/browse/working/workplace-personal-pensions



mailto:mymoney%40aviva.com?subject=


How to contact Aviva

TM14014 TEMP_FDD_WRA August 2019

Aviva Life & Pensions UK Limited.

Registered in England No. 3253947. Registered office: Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 185896.

Telephone 0345 604 9915 – calls may be recorded. www.aviva.co.ukMy Money is a registered trade mark of the Aviva group.

Call Aviva on 0345 604 9915 on Monday to Friday between 8am and 5.30pm. They may record calls to improve their service. Calls may be charged and these charges will vary; please speak to your network provider.

Visit their website at www.avivamymoney.co.uk

Email them at [email protected]

Write to them at Aviva, PO Box 2282, Salisbury, SP2 2HY

These documents are available in other formats.If you would like a Braille, large print or audio version of this document, please contact Aviva.

NGS700C MM39148 09/2019

PTL is a trading style of PTL Governance Ltd.

Registered in England and Wales with company number 02952373. Registered Office at 4th Floor, The Anchorage, 34 Bridge Street, Reading, Berkshire RG1 2LU.

A list of the directors of the company is open to inspection at the company’s registered office.

Rebecca Cooke

Anne Hunt

Jonathan Parker


mailto:mymoney%40aviva.com?subject=

aviva master trust – workplace retirement account aviva … · stock markets and their value can...

Documents