awareness and the home mickey mcmanus president & coo, maya design, inc
TRANSCRIPT
![Page 1: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/1.jpg)
Awareness and the home
Mickey McManusPresident & COO, MAYA Design, Inc.
![Page 2: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/2.jpg)
Machine to Machine Manifesto
1. Focus on the “ghosts” in the machine
2. Magic is bad
3. Forget technology
4. Provide Awareness
5. Think bigger
![Page 3: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/3.jpg)
MAYA Design, Inc.
Users are the ghosts in your machines
![Page 4: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/4.jpg)
MAYA Design, Inc.
A quick example of a hostile user experience
![Page 5: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/5.jpg)
Direct experience: aggregating positive and negative interactions
Overview > Research > Analysis > Design
![Page 6: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/6.jpg)
Personas help us map breakpoints
![Page 7: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/7.jpg)
Overview > Research > Analysis > Design
![Page 8: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/8.jpg)
after
Lexicon shifts to user-centered (not system-centered) language
Reference desk = Ask a Librarian
Before and After
![Page 9: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/9.jpg)
Before and AfterBefore and After
![Page 10: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/10.jpg)
MAYA Design, Inc.
The home is an even more hostile user experience (when you try to
add pervasive elements)
![Page 11: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/11.jpg)
Test Results: PackagingUser 6: Has difficulty opening the package
Mixed realm experience (w/uncontrolled environment)
![Page 12: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/12.jpg)
Test Results: InstructionsUser 2: Too many manuals
![Page 13: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/13.jpg)
Test Results: PackagingUser 6: Has difficulty opening the package (continued)
![Page 14: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/14.jpg)
Test Results: InstructionsUser 4: Too many words, not enough pictures, no quick setup
![Page 15: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/15.jpg)
Test Results: InstructionsUser 1: Terminology is difficult; he needs a setup wizard
![Page 16: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/16.jpg)
Test Results: Instructions
User 4: Instructions are hard to follow
![Page 17: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/17.jpg)
Test Results: Instructions
User 4: Instructions don’t help the average person
![Page 18: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/18.jpg)
Test Results: Instructions
User 1: He can’t tell the difference between Z-Wave and X-10
![Page 19: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/19.jpg)
Test Results: Instructions
User 6: No explanation for advanced concepts like “sensor groups”
![Page 20: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/20.jpg)
Test Results: Setup and ConfigurationUser 5: User is hurt by very loud alarm during test
![Page 21: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/21.jpg)
Test Results: Setup and ConfigurationUser 6: User is surprised by loud alarm during test
![Page 22: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/22.jpg)
Test Results: Setup and ConfigurationUser 3: Presses button on sensor instead of on base station
![Page 23: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/23.jpg)
“A foolish consistency is the hobgoblin of little minds.”
Ralph Waldo Emerson
![Page 24: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/24.jpg)
MAYA Design, Inc.
Make it tangible
![Page 25: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/25.jpg)
MAYA | Visage
![Page 26: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/26.jpg)
One example?What if interfaces belonged to each user and not to each machine?
MAYA | Design Research: Personal Universal Controller (PUC)
In preliminary PUC tests, users completed tasks with 80% fewer errors -- and in half the time.
![Page 27: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/27.jpg)
MAYA Design, Inc.
Ignore technology
![Page 28: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/28.jpg)
![Page 29: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/29.jpg)
![Page 30: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/30.jpg)
![Page 31: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/31.jpg)
![Page 32: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/32.jpg)
MAYA Design, Inc.
Situational Awareness=ambience+attention
![Page 33: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/33.jpg)
![Page 34: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/34.jpg)
MAYA Design, Inc.
Think bigger
![Page 35: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/35.jpg)
Experience and the emergence of pervasive (tangible) computing
Mixed realm experience (w/controlled environment)
Mixed realm experience (w/uncontrolled environment)
Single realm experience
Num
ber
of
info
rmati
on d
evic
es
Pervasiveness of experience (totality-tangibility)
Home, community
Auto, building, etc.Web app
![Page 36: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/36.jpg)
Challenges to adoption in the home?
Ghosts in the machine-It is time to stop thinking “human computer interaction” but rather “human information interaction” (we need to start focusing on the user’s mental model/goal for all that information)
Tangibility vs Magic -Ignore information architecture and interaction physics at your peril
Forget technology -No way to currently “author” pervasive experiences (experimentation is hard)
Awareness- It will become the driving function as the world shifts to an attention economy (those who demand too much attention through too few channels without enough value will fail)
Think bigger-Trillions of nodes (hundreds/thousands in a given home or community) WILL happen… traditional engineering will not work (think evolution in the wild)…time to start thinking about style, shared practice and urban planning in the world of machines
![Page 37: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/37.jpg)
“medium and literacy”
“Any medium powerful enough to extend man’s reach is powerful enough to topple his world. To get the medium’s magic to work for one’s
aims rather than against them is to attain literacy.”
Alan Kay
![Page 38: Awareness and the home Mickey McManus President & COO, MAYA Design, Inc](https://reader035.vdocument.in/reader035/viewer/2022062423/56649c855503460f9493ae9d/html5/thumbnails/38.jpg)
Thank you