aws re:invent 2016: state of the union: amazon alexa and recent advances in conversational ai...

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© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Rohit Prasad, VP and Head Scientist, Alexa Tony Donohoe, SVP and CTO, Expedia Gregory Bryant, Corporate VP and GM, Intel Brian Pearson, CTO, GE Appliances November 30, 2016 nALX306 State of the Union: Amazon Alexa

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© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Rohit Prasad, VP and Head Scientist, Alexa

Tony Donohoe, SVP and CTO, Expedia

Gregory Bryant, Corporate VP and GM, Intel

Brian Pearson, CTO, GE Appliances

November 30, 2016

nALX306

State of the Union: Amazon Alexa

© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Rohit Prasad, VP and Head Scientist, Alexa

Tony Donohoe, SVP and CTO, Expedia

Gregory Bryant, Corporate VP and GM, Intel

Brian Pearson, CTO GE Appliances

November 30, 2016

nALX306

State of the Union: Amazon Alexa

100s of

words

1000s of

words

100s of thousands

words

Millions of

words

Tens of millions

of words

Signal

Processing

Wake Word

Detection

Beamformed

signal

ON-DEVICE PROCESSING

Automatic

Speech

Recognition

Audio Stream

to Cloud

CLOUD PROCESSING

Dialog

Management

Natural

Language

Understanding

Audio Stream

Text-to-Speech

Synthesis

Text:

Play Songs by Sting

Interpretation:

Intent: PlayMusic; Artist: Sting

Action:

Shuffle Songs

Audio:

Shuffling Songs by Sting

Pervasive Use of Data-Driven Deep Learning

S3EC2 Host

GPU

EC2 Host

GPU

EC2 Host

GPU

EC2 Host

GPU

A L E XA

V OICE

S E RV ICE

A L E XA

S K IL L S

K IT

AMAZON SMART HOME

ALEXA

FUND

Nov 2014

13

Nov 2016

5000+

June 2015

29

Dec 2015

194

June 2016

3000+

Alexa Skills

L o n g F o r m

Au d i o

S k i l l

D i s c o v e r yU K a n d D E

L a u n c h

D o m a i n

AP I s

Key Challenge in Skill BuildingMany different ways to express the same concept

Phone number for

I want phone number

What is the number

for…..

Westlake Ace

Hardware

Ace Westlake

Westlake Hardware

Ace Westlake

Store…

Developer Preview for Built-in Library

Expressive Syntax

“SearchAction<object@LocalBusiness[telephone]>” makes your skill

understand a customer’s request for phone numbers for local businesses

Built-in intents and slots

minimize need for providing

sample utterances

From 10s of built-in intents

and slot types to 100+

intents and slot types

At launch we will enable built-ins for play

back of books, music and video, local

business search and movie showtimes

Several standalone slot types

will also be available backed

by curated catalogs

New

Skill Development Using Built-ins

“add all of Shakespeare’s works

to my summer reading list”

AMAZON.AddAction<object@Book,target

Collection@ReadingList>

“put don’t let me down on

my playlist ”

AMAZON.AddAction<object@MusicCreati

veWork,targetCollection@MusicPlaylist>

AMAZON.ChooseAction<object@MusicCrea

tiveWork,sourceCollection@MusicPlaylist>“choose beethoven from my

classical music playlist”

Tony Donohoe, SVP and CTO, Expedia

At Expedia, our mission is to

revolutionize travel through the

power of technology.

https://www.tnooz.com/article/sabre-to-show-ancillary-services-from-60-airlines-

globally/

Gregory Bryant, Corporate VP and GM, Intel

ENRICHING DAILY LIFE Making Smart Home Technologies

More Personable With Voice

EXTENDING NATURAL VOICE INTERACTION EVERYWHERE

ENRICHING DAILY LIFE Making Smart Home Technologies

More Personable With Voice

EXTENDING NATURAL VOICE INTERACTION EVERYWHERE

Enabling Alexa Skills

+ Intel-based Smart Home Hub

Intel-based Smart Speaker

+ Amazon Alexa

Collaboration on AVS

Expansion in New Form

Factors

INTEL + AMAZON

*This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not offered for sale or lease, or sold or leased, until authorization is obtained.

Enabling Alexa Skills

+ Intel-based Smart Home Hub

Intel-based Smart Speaker

+ Amazon Alexa

Collaboration on AVS

Expansion in New Form

Factors

INTEL + AMAZON

*This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not offered for sale or lease, or sold or leased, until authorization is obtained.

Brian Pearson, CTO, GE Appliances

Product diagnostics and

predictive serviceWhole-home integration

Voice controls

Product Features

Convenience

Remote access

*28% of new Geneva users are also first time connected appliance users

*GE Appliances internal data

Alexa, tell Geneva to make

hot water for coffee in 10 minutes

Full-suite support – over 70 models

One of the most robust Alexa skills

Billions of utterances

New

Thank you!

Developer.amazon.com/alexa/reinvent

Remember to complete

your evaluations!