AXIS graphics case AXIS graphics case studystudy

Leah Becerra | Evan Thomas | Andrew Leah Becerra | Evan Thomas | Andrew WamboldtWamboldt

Areas of ResearchAreas of Research

• Research-Team TrainingResearch-Team Training

• Training an Expert (Travis)Training an Expert (Travis)

• Group Interview with RJI/KBIA Group Interview with RJI/KBIA showsshows

• Usability Testing with Usability Testing with VolunteersVolunteers

Research-Team TrainingResearch-Team Training

Cloud Access Cloud Access Works as Works as

AdvertisedAdvertised

• Early Early Frustrations: Frustrations: • ““Instant Ingest”Instant Ingest”• Confusing top Confusing top

navigationnavigation• No No

comprehensive comprehensive documentationdocumentation

Anyone with a Anyone with a computer that has a computer that has a

flash enabled browser flash enabled browser can use it!can use it!

BUTBUT

The interface is hardly The interface is hardly intuitive.intuitive.

Training Training an Expertan Expert

Travis’ role would be to learn the Travis’ role would be to learn the software to the fullest over the software to the fullest over the

course of our research. Along the course of our research. Along the way he would also implement the way he would also implement the software into the shows he works software into the shows he works

on at RJI.on at RJI.

Method | Method | Results Results

Over the phone trainingOver the phone training

Shared desktop trainingShared desktop training

Hours spent training: Hours spent training: 12+ 12+

______________________________________________________

Template Creation for Template Creation for RJI/KBIA shows: RJI/KBIA shows: workflow on Travis’ end workflow on Travis’ end starts with Adobe and starts with Adobe and ends with Adobe.ends with Adobe.

Group Interview Group Interview withwith

Does AXIS have value in smaller newsrooms?Does AXIS have value in smaller newsrooms?

Global Journalist saw some potential in AXIS for its show, both in existing templates, and in the creation

of new ones.

Informing the Informing the ShowShow

• Existing solutionsExisting solutions• MapsMaps• ChartsCharts• Over-the-shoulder Over-the-shoulder

graphicsgraphics• Lower thirdsLower thirds

• And new ones And new ones • GoogleGoogle• TwitterTwitter• SkypeSkype

Usability TestingUsability TestingTaking what we learned from the previous areas of Taking what we learned from the previous areas of research the team designed a usability to prove or research the team designed a usability to prove or

disprove our thought on the software thus far. disprove our thought on the software thus far.

What We FoundWhat We Found

Testers’ Testers’ abilities abilities ranged ranged from novice from novice to expert. to expert. ____________________________________________________

All testers failed the first task and passed the last two. All testers confirmed our pre-testing assumptions.All but one subject completed the whole test under 15 minutes.

RecommendationRecommendationss……for Chyron’s Workflowfor Chyron’s Workflow

……for Chyron’s business for Chyron’s business strategystrategy

……for RJIfor RJI

Now we’ll open the floor to field your questions.