b i s u r v e y 1 0 c u s t o m e r v e r d i c t · contact information di headquarters 60 mall...
TRANSCRIPT
b i s u r v e y 1 0
t h e c u s t o m e r v e r d i c t
Results for Dimensional Insight
o c t o b e r 2 0 1 1
n o w i n i t s t e n t h y e a r o f p u b l i c at i o n , t h e b i s u r v e y i s a n a n n u a l r e p o r t
b a s e d o n t h e w o r l d ’ s l a r g e s t v e n d o r - i n d e p e n d e n t s u r v e y o f b u s i n e s s
i n t e l l i g e n c e a n d p e r f o r m a n c e m a n a g e m e n t u s e r s . t h e b i s u r v e y 1 0
at t r a c t e d n e a r ly 3 0 0 0 r e s p o n s e s . t h e b i s u r v e y 1 0 u n c o v e r s t h e
t r u t h a b o u t w h y r e a l - w o r l d o r g a n i z at i o n s s e l e c t b i p r o d u c t s ,
h o w t h e y u s e t h e m , a n d w i t h w h at s u c c e s s . i t a l s o c o m pa r e s t h e
l e a d i n g p r o d u c t s o n t h e m a r k e t a c r o s s a n u m b e r o f h e a d l i n e c r i t e r i a
s u c h a s p e r f o r m a n c e , s c a l a b i l i t y a n d v e n d o r s u p p o r t .
d i m e n s i o n a l i n s i g h t p e r f o r m e d e x c e p t i o n a l ly w e l l a c r o s s n u m e r o u s
s u r v e y m e t r i c s , a n d a c h i e v e d t h e t o p s c o r e i n s e v e r a l c at e g o r i e s ,
s u m m a r i z e d i n t h e f o l l o w i n g c h a r t s :
n v e n d o r s u p p o r t
n q u e r y p e r f o r m a n c e
n o v e r a l l p e r f o r m a n c e
n n u m b e r o f d e pa r t m e n t s u s i n g a p p l i c at i o n
n b u s i n e s s b e n e f i t s i n d e x
l e g e n d
v e n d o r s u p p o rt
o v e r a l l p e r f o r m a n c e
q u e ry p e r f o r m a n c e
b u s i n e s s b e n e f i t s i n d e x
n u m b e r o f d e pa rt m e n t s u s i n g a p p l i c at i o n
contact information
www.dimins.comDI Headquarters60 Mall RoadBurlington, Massachusetts01803Tel: 781 229 9111Fax: 781 229 [email protected]
about dimensional insight
Dimensional Insight is the leading provider of
integrated BI and performance management
solutions that empower information consumers
throughout the enterprise with data-driven
decision making abilities. Our cost effective
information delivery platform rapidly delivers
performance dashboards, self service reporting,
ad hoc analytics, and data integration
capabilities to support any technical or user-
defined BI requirement. With Dimensional
Insight, organizations are able to immediately
realize the benefits of next generation BI tools
and better manage the total cost of ownership
of their BI applications.
capabilities:
n Dashboardsn Scorecardsn Ad Hoc Analysisn Exception Reportingn Information Broadcastsn Alert Notificationsn Data Integrationn Data Discovery
©2011 Dimensional Insight, Inc. All other products and brand names are trademarks and registered trademarks of their respective companies.
common applications
customer service
n Customer Satisfactionn Quality Assurance
distribution
n Customer Countsn Distribution Reachn Margin Managementn Purchasing Trend Analysisn Sold/Unsoldn Supplier Reporting
finance
n Billing Backlogsn Expense Analysisn General Ledger Analysisn Investment Analysisn Revenue Analysis
healthcare
n Disease Managementn Meaningful Usen Outcomes Measurementn Productivity Reportingn Provider Network Managementn Utilization Review
human resources
n Headcount Analysisn Payroll Analysisn Personnel Management
importers/suppliers
n Depletion/Sales Comparisonn Inventory Efficienciesn Order Fulfillment Analysisn Sales This Year vs. Last Year
manufacturing
n Backlog, Order Fulfillmentn Booking Analysisn Cost Analysisn Production Efficiencyn Sales vs. Plann Shipping/Revenue Analysis
publishing
n Advertising Sales Analysisn Circulation Analysisn Classified Managementn Promotions Tracking
sales and marketing
n Forecastingn Lost Business Analysisn Product Profitabilityn Sales Tracking/Reporting
supply chain
n Carrier Mixn Facility Load Balancingn GIS Mappingn Route Analysisn Route Efficiency