b6-6101 010000 40 column thermal installation supplement.pdf

NCR Automated Teller MachinesNew 40 Column Thermal PrintersInstallation Manual Supplement

B006-0000-610101.00.001098

book.bk Page 10 Monday, September 21, 1998 10:24 AM

The product described in this book is a licensed product of NCR Corporation.

Trademark Information

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book.

Address correspondence to:

NCR Financial Solutions Group LtdInformation SolutionsKingsway WestDundee, ScotlandDD2 3XX

Copyright 1998By NCR CorporationDayton, Ohio U.S.A.All Rights Reserved


0Federal Communications Commission (FCC) Radio

CanadiaDevice D

book.bk Page i Monday, September 21, 1998 10:24 AMFrequency Interference

StatementiNew 40 Column Thermal Printers Installation Manual Supplement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

n Class A eclaration

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe A prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada.

ii

Information to UserThis equipment must be installed and used in strict accordance with the manufacturers instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult

book.bk Page ii Monday, September 21, 1998 10:24 AMNew 40 Column Thermal Printers Installation Manual Supplement

an NCR service representative immediately.

Caution NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the users authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user.

0Revision Record

book.bk Page iii Monday, September 21, 1998 10:24 AM Date Page Description of ChangeiiiNew 40 Column Thermal Printers Installation Manual Supplement

Oct 98 All New supplement to support the new 40 column thermal receipt and journal printer modules.

iv

book.bk Page iv Monday, September 21, 1998 10:24 AMNew 40 Column Thermal Printers Installation Manual Supplement

Contents

Table of Contents

book.bk Page v Monday, September 21, 1998 10:24 AMNew 40 Column Thermal PrintervNew 40 Column Thermal Printers Installation Manual Supplement

Purpose and Audience ......................................................... 1Identifying the New Thermal Printers............................... 2Printer Installation ................................................................ 4Printer Configuration ........................................................... 5

Basic Configuration........................................................ 7Advanced configuration and calibration.................... 8

Table of Contents

vi

book.bk Page vi Monday, September 21, 1998 10:24 AMNew 40 Column Thermal Printers Installation Manual Supplement

Purpose and AudienceNew 40 Column Thermal Printer

Purpose and Audience

book.bk Page 1 Monday, September 21, 1998 10:24 AMThis publication is intended for NCR personnel or NCR

customer personnel who are responsible for the installation of an NCR ATM or terminal fitted with the 1TEC 40 Column Thermal Printers Installation Manual Supplement

new 40 column thermal printer.

The function of this Installation Manual Supplement is to show installation personnel how to install and configure the new 40 column thermal receipt and journal printers.

New 40 Column Thermal PrinterIdentifying the New Thermal Printers

2

Identifying the New Thermal Printers

The new 40 column thermal printers are functionally the

book.bk Page 2 Monday, September 21, 1998 10:24 AMTEC 40 Column Thermal Printers Installation Manual Supplement

same as and replace the existing 40 column thermal printers. There are several versions of the new printer but all can be easily distinguished from the old printers by the cover panel on the side the new printers have a metal cover, the old printers have a black, plastic cover.

Refer to the following illustrations to identify the installed printer.

SDC Receipt and Journal printersThe printer assembly will look similar to this when both modules are fitted. Versions exist with only one printer module but the cover shown below is the same in all three versions.

Journal Printer

Receipt Printer

Cover

New 40 Column Thermal PrinterIdentifying the New Thermal Printers

RS232 Receipt PrinterThe receipt transport mechanism varies slightly depending on ATM in which the printer is fitted.

book.bk Page 3 Monday, September 21, 1998 10:24 AMTEC 40 Column Thermal Printers Installation Manual Supplement 3

RS232 Journal Printer

Cover

Cover

New 40 Column Thermal PrinterPrinter Installation

4

Printer Installation

The installation requirements for the new 40 column thermal printers are the same as for the previous 40 column thermal printers; simply remove the various


pieces of tape securing the paper and other parts.

For details of loading paper refer to B006-0000-6100 New 40 Column Thermal Printers Operator Manual Supplement.

New 40 Column Thermal PrinterPrinter Configuration

Printer Configuration

The new 40 column thermal printers are configured using DIP switches, RESET and ENTER (SET) keys and feedback from status LEDs. An EEPROM on the interface


PCB stores configuration data.

All the necessary switches and LEDs are accessible through holes in the interface PCB cover.

SDC interface Switch and LED locations:

{LEDs

SW1(ENTER (SET))

SW2(RESET)

DSW2

SDC Interface


6

RS232C interface Switch and LED locations:

RS 232C Interface


Note: If customisation is necessary, full details of the DIP switch settings and change instructions can be found in chapter 13.11 of the Service Aids Mini-Manual (FM-0547).

The following adjustments must be performed by a field service engineer.

{LEDs

SW1(ENTER (SET))

SW2(RESET)

DSW2


Basic ConfigurationAdjustments to the following functions can be made using DIP switch DSW2:

l Black Mark mode switch 1l 5670 Emulation switch 2l Receipt and/or Journal printer installed switches

3&4.

KEY: x =* =

DIP switch

functions

Receipt pBlack Ma

Receipt p

Report 56

Report T

Installed

Installed

Installed

Installed

Normal M

Standard

Form len

Form len


These adjustments do not update EEPROM data.

SDC interface DIP switch settings:

doesnt matter, # = see next section, see chapter 13.11 of the Service Aids Mini-Manual (FM-0547)

DSW2 Switch number

in normal operating mode 8 7 6 5 4 3 2 1

rinter - rk mode ON (default)

off off off off x x x ON

rinter - Black Mark mode OFF off off off off x x x off

70 Emulation (default) off off off off x x off x

EC Emulation off off off off x x ON x

printers - invalid setting off off off off off off x x

printers - Receipt printer only off off off off off ON x x

printers - Journal printer only off off off off ON off x x

printers - both printers off off off off ON ON x x

ode (default) off off off off x x x x

Diagnostics ON off off off ON * * * *

gth setting OFF (default) off off off x x x x x

gth setting ON off off ON # # # # #


8

RS232C interface DIP switch settings:

KEY: x =* =

Advancconfigurcalibrati

DIP switch DSW2 Switch number

functions in normal operating mode 8 7 6 5 4 3 2 1

Receipt printer - Black Mark mode ON (default)

off off off off x x x ON

Receipt p

Report 56

Report T

Journal p

Receipt p

Normal M

Standard

Form len

Form len


doesnt matter, # = see next section, see chapter 13.11 of the Service Aids Mini-Manual (FM-0547)

ed ation and on

Receipt Form Length setting, Character Set selection and Black Mark Calibration require the EEPROM data to be updated.

Configuration is carried out as follows:

Receipt Form Length 0

The Receipt Form length can be set to any number of lines between 24 (default) and the maximum of 55.

1 Make a note of the DSW2 DIP switch settings.

rinter - Black Mark mode OFF off off off off x x x off

70 Emulation (default) off off off off x x off x

EC Emulation off off off off x x ON x

rinter installed off off off off off off x x

rinter installed off off off off off ON x x

ode (default) off off off off x x x x

Diagnostics ON off off off ON * * * *

gth setting OFF (default) off off off x x x x x

gth setting ON off off ON # # # # #


2 Set DSW2 switch 6 to ON.

3 Set DSW2 switches 1 to 5 to add the required number of lines to the default value of 24.

switch 1 = ON : adds 1 lineswitch 2 = ON : adds another 2 lines


switch 3 = ON : adds another 4 linesswitch 4 = ON : adds another 8 linesswitch 5 = ON : adds another 16 lines

For example to make the form length 35, set the switches like this:

switch 1: ON 1switch 2: ON 2switch 3: OFF 0switch 4: ON 8switch 5: OFF 0default: 24

TOTAL: 35

4 Press the RESET button SW2.

5 Press and hold the ENTER (SET) button SW1 until the four LEDs blink. The new form length is now stored in the EEPROM.

6 Restore the previously noted DSW2 DIP switch settings and press the RESET button SW2.

Character Set



10

2 Set the DSW2 DIP switches as shown:

Switch number

Function 8 7 6 5 4 3 2 1

International Character Set (Default) off off off ON ON off off ON

Arabic C

Function

Black Ma


3 Press the RESET button SW2.The four LEDs blink the character set data is now stored in the EEPROM. This setting applies to both the Receipt and Journal printers.


Black Mark Calibration


2 Ensure that the Receipt printer is properly loaded with suitable paper.

3 Set the DSW2 DIP switches as shown:

4 Press the RESET button SW2. The printer feeds paper, calibrates the black mark sensor and stores the new data in the EEPROM.

haracter Set off off off ON ON off ON off

Switch number

8 7 6 5 4 3 2 1

rk Calibration off off off ON off ON off ON


The four LEDs blink to confirm successful calibration.If all four LEDs do not blink interpret the error from the pattern of the blinking LEDs:

Error condition LED 1 LED 2 LED 3 LED 4

Paper ou

Black ma

Unable to


EEPROM data is only updated when calibration is successful.

5 To confirm a successful calibration, press the RESET button and then immediately press and hold the paper feed button. After a few seconds the printer will produce a configuration printout, for example:

t off off BLINKS BLINKS

rk too wide or not found BLINKS off off BLINKS

calibrate (unknown error) BLINKS off BLINKS BLINKS

F/W ROM version 1.60ANK CG version 1.00

Sensor level ON OFF THBDS 0772 0043 0407

- DIP switches -1 = Black mark mode2 = 5670 emulation3 = Receipt printer


12

Check the Sensor level ON and OFF values: if they are both 0000 then the calibration was not successful and the EEPROM data was not changed.



Other Configurable Functions

Various other functions can be configured, including functions not available on the old thermal printers. For more details refer to chapter 13.11 of the Service Aids Mini-Manual (FM-0547).

NCR welcomes your feedback on this publication. Your comments can be of great value in helping us improve our information products.

You may send your comments, electronically, to the Information Solutions Department at Dundee. See over for details.

Indicate the ways you feel we could improve this publication.

Circle the numbers below that best represent your opinion of this publication.

Ease of use 5 4 3 2 1 0 5 = Excellent

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Clarity 5 4 3 2 1 0 3 = Adequate

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Organization 5 4 3 2 1 0 1 = Poor

Appearance 5 4 3 2 1 0 0 = Not Applicable

Examples 5 4 3 2 1 0

Illustrations 5 4 3 2 1 0

Job performance 5 4 3 2 1 0

Question resolution 5 4 3 2 1 0

Overall satisfaction 5 4 3 2 1 0

q Improve the table of contents q Add more/better quick reference aidsq Improve the overview/introduction q Add more examplesq Improve the organization q Add more illustrationsq Improve the index q Add more step-by-step proceduresq Make it less technical q Add more troubleshooting informationq Make it more concise/brief q Add more detail

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Title: TEC 40 Column Thermal Printers - Installation Manual Supplement

Number: B006-0000-6101 Release: 01.00.00 Date: 1098


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Title - NCR Automated Teller Machines, New 40 Column Thermal Printers, Installation Manual SupplementFederal Communications Commission (FCC) Radio Frequency Interference StatementCanadian Class A Device DeclarationInformation to User

Revision RecordContents - New 40 Column Thermal PrinterPurpose and AudienceIdentifying the New Thermal PrintersPrinter InstallationPrinter ConfigurationBasic ConfigurationAdvanced configuration and calibration

b6-6101 010000 40 column thermal installation supplement.pdf

Documents

ncr representative

policy of ncr corporation

ncr corporationdayton

ncr office

radio communications

harmful interference

radio interference regulations

caution ncr corporation