BA 101 Introduction to Business

8. Organization and Teamwork

EffectiveOrganization Structure

CoordinateCoordinateand Control Workand Control Work

CoordinateCoordinateand Control Workand Control Work

DivideDivideResponsibilitiesResponsibilities

DivideDivideResponsibilitiesResponsibilities

PromotePromoteAccountabilityAccountability

PromotePromoteAccountabilityAccountability

DistributeDistributeAuthorityAuthority

DistributeDistributeAuthorityAuthority

Organization Chart

Vertical OrganizationVertical Organization

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FormalFormalOrganizationOrganization

FormalFormalOrganizationOrganization

InformalInformalOrganizationOrganization

InformalInformalOrganizationOrganization

Horizontal CoordinationHorizontal Coordination

Organization Chart for Food Lion Grocery Chain

Board of DirectorsBoard of Directors

President & CEOChairperson

President & CEOChairperson

VP Human ResourcesVP Human Resources

Senior VPOperationsSenior VPOperations

VPMISVPMIS

VPFinance

VPFinance

VP Special Projects

VP Special Projects

VPMarketing

VPMarketing

VPAdvertising

VPAdvertising

VP Store PlanningVP Store Planning

Regional SupervisorsRegional

Supervisors

Area Supervisors

Area Supervisors

Regional OperationsRegional

Operations

Area Supervisors

Area Supervisors

Regional OperationsRegional

Operations

Area Supervisors

Area Supervisors

VP Grocery OperationsVP Grocery Operations

VP Perishable Operations

VP Perishable Operations

VP Bakery OperationsVP Bakery Operations

Chain of Command

ResponsibilityResponsibility

AccountabilityAccountability

AuthorityAuthority

DelegationDelegation

Organizing the Workforce

DepartmentalizationDepartmentalizationDepartmentalizationDepartmentalization

DivisionDivisionDivisionDivisionFunctionFunctionFunctionFunction

NetworkNetworkNetworkNetwork MatrixMatrixMatrixMatrix

HybridHybridHybridHybrid

Functional Structures

Job Skills

Resource Use

Job Requirements

Departmentalizationby Functions

DisadvantagesDisadvantages

•Departmental BarriersDepartmental Barriers

•Slow Response TimeSlow Response Time

•Ineffective PlanningIneffective Planning

•Over SpecializationOver Specialization

AdvantagesAdvantages

•Resource AllocationResource Allocation

•Unified DirectionUnified Direction

•Improved CoordinationImproved Coordination

•Better CommunicationBetter Communication

Divisional Structures

ProductsProductsProductsProducts

GeographyGeographyGeographyGeography

ProcessesProcessesProcessesProcesses

CustomersCustomersCustomersCustomers

Departmentalizationby Divisions

AdvantagesAdvantages DisadvantagesDisadvantages

FlexibilityFlexibility

Better ServiceBetter Service

Management FocusManagement Focus

Wasting ResourcesWasting Resources

Poor CoordinationPoor Coordination

Divisional CompetitionDivisional Competition

Departmentalization by Matrix

PUBLISHERPUBLISHER

Book Team AManger

Book Team AManger

Book Team BManger

Book Team BManger

EditorialManagerEditorialManager

ProductionManager

ProductionManager

DesignManagerDesign

Manager

Editor AEditor A ProductionEditor A

ProductionEditor A Designer ADesigner A

Editor BEditor B ProductionEditor B

ProductionEditor B Designer BDesigner B

Departmentalizationby Network

AdvantagesAdvantages DisadvantagesDisadvantages

Lower CostsLower CostsLower CostsLower Costs

Increase FlexibilityIncrease FlexibilityIncrease FlexibilityIncrease Flexibility

Boost CompetitivenessBoost CompetitivenessBoost CompetitivenessBoost Competitiveness

Lower ControlLower ControlLower ControlLower Control

Increase VulnerabilityIncrease VulnerabilityIncrease VulnerabilityIncrease Vulnerability

Less DistinctivenessLess DistinctivenessLess DistinctivenessLess Distinctiveness

DivisionsFunctions

Network Matrix

HybridStructure

Effective Teams

Creative ThinkingCreative Thinking

Focused EffortsFocused Efforts

ConsensusConsensus

Productive Team Meetings

Clarify the Purpose

Select Participants

Clarify the Agendaand Stay Focused