background & benefits of consistent development of the bdo brand in the region

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BRAND EXCELLENCE CENTER Country profiles, Market position and Business plans Irina Bazileva 28 April 2010

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BRAND EXCELLENCE CENTER Country profiles, Market position and Business plans Irina Bazileva 28 April 2010. BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION. 2. Possibilities of regional business development Ability to work out common positioning in the region - PowerPoint PPT Presentation

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Page 1: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTERCountry profiles, Market position and Business plans

Irina Bazileva28 April 2010

Page 2: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION• Possibilities of regional business

development• Ability to work out common positioning in

the region• Mutual understanding: cultural ties &

history of successful economic cooperation among countries of the region

• Strengthening market position by using regional credentials

• Becoming BDO brand champions

2

Page 3: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

BRAND EXCELLENCE CENTRE ACTIVITIES

• Monthly conference calls • Country profiles • Country brand development presentations• Extranet community • Distribution lists (Industry\Service competence centres – TBD)• Community of interests: forums & blogs (TBD)• User group face-to-face meetings (TBD)• Brand & communications training (TBD)

3

Page 4: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

REGION G OVERVIEW

Cyprus Georgia Israel Kazakhstan Russia Ukraine

Establishment 1985 1999 1983 1992 1989 1993Number of offices 2 2 6 1 16 3Employees 120 60 900 130 1700 180Revenue in 2009(€, m) 14,2 0,86 38,8 2,9 110 2,9Revenue per employee (€) 118 750 14 369 43 097 22 190 65 048 16 169

Ratings5

(no public ratings)

3Auditing

Council at the

Parliament of Georgia

3Dun's 100

Israel's Largest

Enterprises 2010

5Ministry of Finance

5RA Expert

2010

5Audit

Chamber of Ukraine

(restricted)Number of current clients 2000 96

Page 5: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

REVENUE SPLIT ON AUDIT AND NON-AUDIT SERVICES IN 2009 (IN %)

Cyprus RussiaGeorgia Israel UkraineKazakhstan

Non-auditAudit

48

32

78 82

43

83

52

68

22 18

57

17

Page 6: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

KEY SERVICE OFFERINGS

Cyprus Georgia Israel Kazakhstan Russia Ukraine

Audit statutory

Audit IFRS&GAAP

Tax

Legal

Valuation

Other Financial Services

Business Consulting

System Integration

— already done; — ready to start

Page 7: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

KEY & TARGET INDUSTRIES

Cyprus Israel Georgia Kazakhstan Russia Ukraine

Fuel & energy

Metals & Mining

Financial services

TMT

Consumer products, retail & services

Hospitality & Leisure

Healthcare & pharmaceuticals

Agriculture

Manufacturing

Real Estate and Construction

Government & Infrastructure

Not-for-profit

Page 8: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

MARKETING & BD PROGRAMMES AND TOOLS

Cyprus Israel Georgia Kazakhstan Russia Ukraine

Industry approach(cross-service)

Key account programme (key account teams & planning)

Client satisfaction assessment

CRM Microsoft CRM

Update CRM

Terrasoft CRM

Alumni programme Event programme Campaigns (Advertising + PR)

Competitive research Top 400 Top 100

Market research (surveys)Banks - in processIFRS - planned

Tax facts; Doing business in Ukraine; Estate Tax for Non-Residents; Executives on the Move

Page 9: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

AREAS FOR BEST PRACTICE SHARING

• Key regional client programme• Strategic priorities

― Priority service offerings― Priority sectors

• Industry experience― Credentials & qualifications― Success stories― Industry expertise

• Market research― Competitor analysis ― market penetration ― Clients & potential clients with regional

interests• Publications

― Regional industry brochures― Regional reviews― IPO guides

9

• PR activities― Specialized magazines & industry

journals― Cross-country event participation― Joint event organization― Joint corporate social responsibility

programs (sports sponsoring, etc.)― Common campaigns (e.g. Brand

Positioning)• Knowledge & best practice

― Qualifications (projects) data base― Best proposals― Industry and service presentations― Templates― Slogans― Image library

Page 10: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

BRAND EXCELLENCE CENTER

LAUNCHING THE KEY REGIONAL CLIENT PROGRAMME

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— market presence; — Headquarters

Key clients Cyprus Israel Georgia Kazakhstan Russia Ukraine

Evraz        

GeoProMining        

Inter RAO      

Itera International      

Lukoil      

TNK BP        

Unimilk        

VTB Bank        

Vympelkom    

BTA Bank    

Privat Group      

System Capital Management      

Indoorprom        

Mirland Development      

Page 11: BACKGROUND & BENEFITS OF CONSISTENT DEVELOPMENT OF THE BDO BRAND IN THE REGION

CONTACT US

53, bldg. 7, Dubininskaya Str.,Moscow, 115054, Russia Tel: +7 (495) 797 5665Fax: +7 (495) 797 [email protected]

BDO refers to all companies in the BDO group in Russia. ZAO BDO, company registered under Russian Federation legislation, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. Each member firm is a separate legal entity. Nothing in the arrangements or rules of the BDO network shall constitute or imply an agency relationship or a partnership between BDO International Limited and/or the member firms of the BDO network.

BDO is the brand name for the BDO network and for each of the BDO Member Firms.