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    Background to the Study

    Top industries was incorporated in 1975.With over 30years experience, it is the leader

    of manufacturing household plastic wares and fertilizer sacks in Ghana.

    The firm has over 500 employees and 20 plastic engineers. The head office is located at

    North Industrial Area Accra.

    Statement of the Problem

    Early suppliers represent an important element used by most firms to provide the

    necessary information needed in the new product development. This study is undertaken

    to assess the impact of early suppliers involvement in new product development. The

    importance of early suppliers cannot be over emphasized hence no firm can do away

    with.

    Purpose of the StudyConsumer satisfaction is paramount in ensuring profit maximization and increase market

    share. The following justifies the purpose or objectives of the study.

    a) to determine the impact of early supplier involvement in new product development.

    b) to determine the extent to which early suppliers involvement has been utilized by top

    industries in new product development.

    Relevance of the StudyThis is in partial fulfillment of the academic requirement for the award of marks as part

    my continuous assessment. This research study may offer top industries a competitive

    edge over its competitors.

    Research Questions

    This questionnaire is developed for employees to provide the necessary information.

    1. Age.

    2. Sex, male/Female

    3. Educational background

    4. Your position in the company

    5. How often do you involve early suppliers ..

    6. What impact does have on the company?............

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    Literature Review

    Suppliers are individuals or businesses that provide goods or services tovendors return

    for the agreed upon compensation .As sent they do not interact with consumers directly.

    Wholesale suppliers are very common inn retail industry when they are likely to

    manufacture and deliver large quantities of product to their client. Suppliers who have

    proved in the past to be best in the class are 9invited to participate in the companys

    development project at an early stage especially during designing and specification

    writing .In this way they are able to criticize future designs ,suggest alternative

    materials ,and come up with ideas for more efficient manufacturing etc,at a stage where

    engineering changes can be made without severe lost consequences .Early suppliers

    involvement has important benefit for companies .The suppliers will be able to advice the

    company in the following.

    Development of Ideas

    Materials to be used in the production.

    Appropriate methods of methods.

    Availability of materials.

    Alternative materials.

    Present and predicted materials cost.

    Source of appropriate manufacturing capability.

    Extent of competing demands for parts.

    Information in patents, copyrights and other production of design.

    Short term Benefits

    These result from improved quality, reduction of product costs, and reduction of

    development costs. These benefits results from the suppliers in -depth knowledge of

    components and technologies which enable them to match component designs better with

    their manufacturing capabilities.

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    Long-term Benefits

    i. More efficient and effective collaboration in future new product development projects.

    ii. The alignment of future technology strategies.

    iii. A better access to the technology resources of the supplier.

    iv. Contribution of suppliers to product differentiation.

    Disadvantages of Early Supplier Involvement

    i. Supplier develop a complacent view as preferred source.

    ii. Risk of leakage of commercial or technical confidential information ,companies may

    be afraid of loosing crucial products or process knowledge and skills.

    iii. The fear of becoming locked into a specific suppliers technology which may make

    them totally dependent on him in the future, eliminating or reducing competition.

    iv. Some large companies expect that early suppliers involvement will lead to higher

    relationship costs, since they need to meet and discuss with the suppliers intensively and

    frequently.

    v. The fear that the ESI will actually slow down development project.

    vi. Risk is perceived to result from diverging objectives and levels of commitment to the

    overcome of the project.

    vii Potential valuable innovation from other sours may be unavailable.

    To drive a mutually beneficial relationship in ESI, the following issues have to be

    considered:

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    i . The presence of mutual interest is an important incentive to remain committed to the

    inter-organizational relationship.

    ii. The involved supply will be part of the customer team and the developing valve

    stream and supply chain philosophy requires a close bonding between companies.This

    bonding requires mutual involvement.

    iii .The expectations of the customer and the supplier about the way collaboration takes

    place and its outcome may change over time and they may even end up I conflict with

    each other .Regular review meetings between supplier and buyer are therefore necessary

    to make sure perception and expectations between the parties involved are still in tune.

    iv. For a successful ESI in new product development, the company needs to develop a

    long term view on their make or buy policies, supplier selection and other strategic

    supply process. Moreover, they should be experienced I applying modern project

    management techniques. They should be able to develop partnership relationships with

    the supplier that go far beyond the traditional buyer seller relationship.

    Stages in ESI

    Early involvement of and collaboration between sepply function, suppliers and the rest of

    the design team might involve the following stages.

    1. Identification of relevant stakeholders in the design and product development

    development activity .The stakeholders may be :

    Engineering

    Production

    Marketing supply department

    Supplier(s)

    2. Organize cross-functional activities between relevant internal stakeholders to

    examine such questions as :

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    Commercial feasibility

    Technical feasibility

    Time requirement

    Quality issues

    Customer wishes and needs etc.

    3. Involve external stakeholders, including trusted suppliers, working with on

    technical and issues relating to product development.

    4. Work together to consider the development t of appropriate information systems

    and the use of re-commerce approach so that planning, scheduling and deliveryof materials can be harmonized with the customers manufacturing programme.

    HYPOTHESIS

    A hypothesis is a tentative assumption to be tested by research. For the purpose of this

    study, the hypothesis will be of to folds:

    A) Null Hypothesis

    The early supplier does not necessarily help to support a firms product effectivelyand efficiently by educating and persuading the target vendors.

    METHODOLOGY

    It is a set of method needed to study an action in a particular subject as in education of

    science. The possesses that one goes through in educating a researcher is known as

    methodology.

    POPULATIONIt refers to the number of people living a geographical area of a period of time.

    The population determines the amount of goods or product to be supplied.

    SAMPLE SIZE

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    The sample size refer to the number of element chosen from the sample frame.In this

    study, it covered over 500 employer including management am=nd 20 technical

    engineers.

    SAMPLE PROCEDURE

    The sampling method used in this research is the judgment sampling.Judgement samplingis where the researchers use their judgment to select person that they feel are

    representative of the population as have particular expertise or knowledge which makes

    them suitable. This sample method was used because of the small sample size.

    RESEARCH INSTRUMENT

    The data collection method used by the researcher was appropriate under the

    circumstances because it gave the researcher a thorough and a fair representation of thetarget population. It also presented a high degree of accuracy in the data conversation,

    quickly responses such as the personal interviews and conversation; quickly responses

    were received from respondents. Way ward responses are avoided and long

    surroundings .But people were less likely to answer sensitive questions. Analysis of

    such information was also slow .This was due to the difficulties in collecting the data

    from management staff, employees and customers o r consumers .With respect to the

    sampling nethod,judgement sampling was used because it is commonly used with small

    sample size and cost it also low but there is a high likelihood of bids. Both open and

    ended questions have particular sequence of answers to enable an easier analysis to be

    made.

    REFERENCE:

    Sobek Ward and Liker, 1999

    LaBahn, D.W. 2004

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    UNIVERSITY COLLEGE OF MANAGEMENT STUDIES

    DEPARTMENT OF PROCUREMENT

    EARLY SUPPLIER INVOVLEMENT IN NEW PRODUCT DEVELOMENT

    (A CASE STUDY OF TOP INDUSTRIES)

    BY

    ANGILINA TIWAA BOAKYE

    A PROJECT WORK SBMITTED TO THE PROCUREMENT DEPARTMENT

    FOR AWARD OF MARKS

    JANUARY, 2011

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    DEDICATION

    First of all I dedicate this project work to the Almighty God for the wisdom, Knowledge

    and understanding He has give me throughout the beginning of this project work .I also

    dedicate this to my supervisor in the person of Mr. Ofori Mensah for taking his time in

    going through. I finally dedicate it to my mother and all my loved ones.

    God richly bless you for all your assistance.

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    ACKNOWLEDGEMENT

    My premier thanks and dedication got o the Almighty God for the wisdom, strength,

    knowledge and understanding in writing this project work.

    My second thanks go to my supervisor in the person of Mr. Ofori Mensah for his time in

    going through this project work. May the Almighty God bless you in his own kindness.

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    TABLE OF CONTENT

    DECLARATION.I

    DEDICATION.II

    ACKNOWLEDGEIII

    CONTENTSIV

    LIST OF TABLES..V

    CHAPTER ONE

    INTRODUCTION

    1.0 BACKGROUND TO THE STUDY

    1.1 STATEMENT OF THE PROBLEM

    1.2 PURPOSE OF THE STUDY

    1.3 RELEVANCE OF THE STUDY

    1.4 RESEARCH QUESTIONS

    1.5 LIMITATION OF THE STUDY

    1.6 OPERATION DEFINITIONS

    1.7 ORGANIZATION OF THE STUDY

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    CHAPTER ONE

    1.1 Introduction

    Production, it is said, cannot be complete until the output reaches the final consumer .As

    soon as goods are handled to the ultimate consumer or industrial user the process of

    production comes to completion.

    In actual fact this is the aim of every manufacturer. The manufacturer therefore decides

    how best to supply them in a manner best designed to benefit the manufacturer, thedistributor or supplier and the consumer. For this reason, the involvement of early

    supplier in essential in the new product development of the firm.

    Competition is strong g and dynamic in most markets. A manufacturer must there keep

    developing new products as well as modifying its current products to meet changing

    customer needs and competitors actions.

    In product development, the emphasis is on designing, maintaining an d improving the

    quality of products to make it acceptable to the whole sales as well as customers. As

    result, the supplier will be able to advise the firm on the following:

    Development of ideas

    Material to be used in the production

    Appropriate methods of manufacture

    Availability of materials

    Alternative materials

    Methods of manufacturing and supplying

    Present and predicted materials cost

    Extent of competing demands for parts ,etc

    Information on patents, copyrights and other protection of designs

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    1.4 Background to the StudyTop industries was incorporated in 1975.With over 30years experience, it is the leader

    of manufacturing household plastic wares and fertilizer sawdust in Ghana.

    The firm has over 500 employees and 20 plastic engineers. The head office is located at

    North Industrial Area Accra.

    1.5 LIMITATIONS OF THE STUDY

    There is no research project that can be under taken without the researcher facing any

    challenge as the economist will say there is no free lunch.

    The study had to be done at a time when serious academic work was in session.

    Data from management and employees were very difficult to come by. Despite all these

    limitations the researcher believes strongly that the study covered enough grounds for

    decision making and accuracy of the data.

    1.6 ORGANIZATION OF THE STUDY

    This study is structured into five chapters. The first chapter deals with introduction,

    background, statement of the problem, purpose, relevance, research questions,

    limitations, operational definition and organization of the study.

    The second chapter deals with the theoretical frame work and literature review.

    The third chapter covers the methodology of data in the form of introduction, population,

    sample size, sampling procedure, research instrument, analysis tools and organizational

    profile.

    The fourth chapter deals with data analysis and discussion findings.

    Finally, chapter five summarizes the results of the study, recommendations and

    conclusions.

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    CHAPTER TWO

    2.0 LITERATURE REVIEW

    Suppliers are individuals or businesses that provide goods or services tovendors return

    for the agreed upon compensation .As sent they do not interact with consumers directly.

    Wholesale suppliers are very common inn retail industry when they are likely to

    manufacture and deliver large quantities of product to their client. Suppliers who have

    proved in the past to be best in the class are 9invited to participate in the companys

    development project at an early stage especially during designing and specification

    writing .In this way they are able to criticize future designs ,suggest alternative

    materials ,and come up with ideas for more efficient manufacturing etc,at a stage where

    engineering changes can be made without severe lost consequences .Early suppliers

    involvement has important benefit for companies .The suppliers will be able to advice the

    company in the following.

    Development of Ideas Materials to be used in the production.

    Appropriate methods of methods.

    Availability of materials.

    Alternative materials.

    Present and predicted materials cost.

    Source of appropriate manufacturing capability.

    Extent of competing demands for parts.

    Information in patents, copyrights and other production of design.

    Short term Benefits

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    These result from improved quality, reduction of product costs, and reduction of

    development costs. These benefits results from the suppliers in -depth knowledge of

    components and technologies which enable them to match component designs better with

    their manufacturing capabilities.

    Long-term Benefits

    i. More efficient and effective collaboration in future new product development projects.

    ii. The alignment of future technology strategies.

    iii. A better access to the technology resources of the supplier.

    iv. Contribution of suppliers to product differentiation.

    Disadvantages of Early Supplier Involvement

    i. Supplier develops a complacent view as preferred source.

    ii. Risk of leakage of commercial or technical confidential information, companies may

    be afraid of loosing crucial products or process knowledge and skills.

    iii. The fear of becoming locked into a specific suppliers technology which may make

    them totally dependent on him in the future, eliminating or reducing competition.

    iv. Some large companies expect that early suppliers involvement will lead to higher

    relationship costs, since they need to meet and discuss with the suppliers intensively and

    frequently.

    v. The fear that the ESI will actually slow down development project.

    vi. Risk is perceived to result from diverging objectives and levels of commitment to the

    overcome of the project.

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    vii Potential valuable innovation from other sours may be unavailable.

    To drive a mutually beneficial relationship in ESI, the following issues have to be

    considered:

    i. The presence of mutual interest is an important incentive to remain committed to the

    inter-organizational relationship.

    ii. The involved supply will be part of the customer team and the developing valve

    stream and supply chain philosophy requires a close bonding between companies. This

    bonding requires mutual involvement.

    iii .The expectations of the customer and the supplier about the way collaboration takes

    place and its outcome may change over time and they may even end up I conflict with

    each other .Regular review meetings between supplier and buyer are therefore necessary

    to make sure perception and expectations between the parties involved are still in tune.

    iv. For a successful ESI in new product development, the company needs to develop a

    long term view on their make or buy policies, supplier selection and other strategic

    supply process. Moreover, they should be experienced I applying modern project

    management techniques. They should be able to develop partnership relationships with

    the supplier that go far beyond the traditional buyer seller relationship.

    Stages in ESI

    Early involvement of and collaboration between sepply function, suppliers and the rest of

    the design team might involve the following stages.

    5. Identification of relevant stakeholders in the design and product development

    activity .The stakeholders may be :

    Engineering

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    Production

    Marketing supply department

    Supplier(s)

    6. Organize cross-functional activities between relevant internal stakeholders toexamine such questions as :

    Commercial feasibility

    Technical feasibility

    Time requirement

    Quality issues

    Customer wishes and needs etc.

    7. Involve external stakeholders, including trusted suppliers, working with on

    technical and issues relating to product development.

    8. Work together to consider the development t of appropriate information systems

    and the use of re-commerce approach so that planning, scheduling and delivery

    of materials can be harmonized with the customers manufacturing programme.

    .

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    CHAPTER THREE

    METHODOLOGY

    3.0 INTRODUCTION

    Methodology is a set of methods needed to study an action in a particular subject as in

    education of science .The process one goes through in conducting a research is known as

    research methodology.

    3.1 POPULATION

    It refers to the number of people living a geographical area of a period of time.The population determines the amount of goods or product to be supplied.

    3.2 SAMPLE SIZE

    The sample size refers to the number of element chosen from the sample frame. In this

    study, it covered over 500 employer including management and 20 technical engineers.

    3.3SAMPLE PROCEDURE

    The sampling method used in this research is the judgment sampling.Judgement sampling

    is where the researchers use their judgment to select person that they feel are

    representative of the population as have particular expertise or knowledge which makes

    them suitable. This sample method was used because of the small sample size.

    3.4 RESEARCH INSTRUMENT

    The data collection method used by the researcher was appropriate under the

    circumstances because it gave the researcher a thorough and a fair representation of the

    target population. It also presented a high degree of accuracy in the data conversation,

    quickly responses such as the personal interviews and conversation; quickly responses

    were received from respondents. Way ward responses are avoided and long

    surroundings .But people were less likely to answer sensitive questions. Analysis of

    such information was also slow .This was due to the difficulties in collecting the data

    from management staff, employees and customers or consumers .With respect to the

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    sampling method,judgement sampling was used because it is commonly used with small

    sample size and cost it also low but there is a high likelihood of bids. Both open and

    ended questions have particular sequence of answers to enable an easier analysis to be

    made.

    3.5 ANALYSIS TOOLS

    In undertaking a research, there is the need to gather and collect information using

    various tools with the intension to analyze into actionable information for decision

    making.

    3.6 ORGANIZATIONAL PROFILE

    Top industries was incorporated in 1975 .It is the leader in manufacturing household

    plastic ware and fertilizer sacks in Ghana. The company manufactures over 100 different

    items ranging from ice chests, vacuum flasks to plastic chairs and PVC pipe fittings. The

    company has over 500 employees and 20 technical engineers.

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    CHAPTER FOUR

    DATA ANALYSIS AN D DISCUSSION OF FINDINGS

    DATA PRESENTATION ON MANAGEMENT AND STAFF

    Questions Answers Frequency Percentage

    What item or

    product is largely

    produced

    Ice chests 10 50

    Vacuum flask 4 20

    Plastic chairs 5 25PVC pipe fitting 1 5

    20 100

    Graphical Presentation of Data

    0

    2

    4

    6

    8

    10

    12

    ice chest vacuum flask plastic chairs pvc pipe fiiting

    Answers

    Frequency

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    From the table and the graph, ice chests are largely manufactured representing 50% out

    of the total products.20% for vacuum flasks, 25% represent the quantity of plastic chairs

    and 5% for PVC pipe fittings respectively.

    CHAPTER FIVE

    SUMMARY

    The involvement of the supplier is only aimed at how often the company uses early

    supplier and as well as the impact of early supplier involvement in new product

    development.

    RECOMMENDATION

    I recommend that the idea of early supplier should be strongly received or adapted .

    Secondly the firm should embark on more sponsorship programs like social actives like

    the Homowo festival, the Ghana premier league etc.

    Thirdly, the management should review the prices of their products so as to make more

    affordable and at the same time generate reasonable profit.

    CONCLUSION

    At the end of the study, I found d out that early suppliers involvement really has great

    impact in new product development.

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    REFERENCE:

    Sobek Ward and Liker, 1999

    LaBahn, D.W. 2004