Backup & Disaster RecoveryZenith Infotech’s Business Continuity Solution

Tim Bernaerdt – Business Development Representative

Agenda

• Zenith Infotech Europe

• Business Continuity?

• What is Zenith BDR?

• Why become partner?

Zenith Infotech

• Worldwide company, founded in 1998– HQ in Pittsburgh, Sales dept in New York

– NOC in Mumbai, 600 engineers

– Listed on Stock Exchange

• High Margin, White-labeled Solutions designed for the Partner Channel:– Managed Services

– Managed Backup & Disaster Recovery Service

– Smart Style Office

• Worldwide:– 4.500 Partners

– 25.000 BDR solutions in the field

Zenith Infotech Europe

• Headquarters in Ghent (Belgium), Sales dept in UK

• Founded 2006

• Targetting the European market since 2008– 450 partners activated

– Main presence: Belgium, UK, Netherlands

– Starting up: Spain, Portugal, Italy, Greece, Norway, Sweden, Denmark

• Zenith Infotech’s Philosophy: MSP Enablement

Why Business Continuity?

Why Business Continuity?

Business Continuity =

the activity performed by an organization to ensure that critical business functions will be available

Why Business Continuity?

• Recent investigation:– Data protection is the highest IT priority for SMB’s at the moment

– 42% of the SMB’s had a loss of confidential data in the last 12 months, leading to immediate financial damage

– 87% claims to have a DR plan, but only 23% thinks of it as good

• Importance of a good Business Continuity Plan– Save your customer’s business:

– Bond with your customer: You care about his business!

Zenith Infotech’s

Backup & Disaster Recovery (BDR) Solution

The most complete, white-labeled business continuity solution

BDR Solution

• Complete Solution:– Hardware: NAS appliance

– Software: Backup & Recovery Software

– Support: 24/7 Management & Monitoring

– Platform: Replication to datacenter (optional)

• Comprehensive Backup Software– MS Windows servers

– Blocklevel backups (no issues with open files)

– Every 15 minute backups

– Incremental forever Methodology

– 256-bit AES encryption

BDR Setup

BDR Replication Options

• Datacenter:– Belgium & UK

– Only daily increments are transferred

– Bandwidth trottling

• BDR to BDR replication– Multiple sites

– Bidirectional

• Sync to USB disk– Automated Synchronization

– Manual switching

Recovery levels

1. Easy recovery files, mails, databases– Granular restores, easy exchange recovery! (Ontrack Tool included)

2. Quick stand-by server– Save your customer’s business with our quick virtualization tool in 20 minutes!

3. Bare Metal Restore (BMR)– Full restore to new, even dissimilar hardware

4. Total Site Disaster– Disaster Recovery service / Virtualization in Datacenter

Quick Standby server

Customer server failsTime

Partner is notified

Partner logs in

Selects a snapshot

Virtualization completed

Business continues

The chain is booted on the NAS as a virtual server using Sun VirtualBox™< 20 min

Bare Metal Restore

• Quick standby server buys you time– Purchase new hardware

– Go on site at an appropriate time

• Perform Bare Metal Restore– Bare metal restore CD with small OS

– Restore wizard will start

– Manupilation of the HAL

– Provide necessary new drivers

– Server runs on new, dissimilar hardware within 2 – 3 hours

• NOC support provided

Total Site Disaster

What in case of a majore site disaster?– Fire, Flood, Theft ...

• Disaster Recovery Service– Order Disaster BDR

– Copy data form Datacenter to Disaster BDR

– Ship Disaster BDR within 8 hours

• Virtualization in Datacenter– Virtualize servers in our Datacenter (Fee required)

• BDR to BDR replication– Virtualize crashed servers on the second BDR

Network Operation Center

• 600 Engineers in Mumbai, India– Highly educated, English speaking, specialists

• Performances:– Backup Monitoring, Daily Integrity Checks

– Implementation & Troubleshooting support

– Software updates & maintenance

– Monthly Test Virtualizations

Fully Managed Appliance at the customer’s site!

How much does it cost...

Which expertise do I need...

How much time is lost...

...to install and maintain

...to recover from an incident

BDR Differentiators

• Assessing a specific Business Continuity Plan:

• Strong Indicators– Backups: every 15 minutes

– Recovery: < 5 minutes

– Quick stand-by server: < 20 minutes

– Disaster recovery service: < 8 hours

– Bare Metal Restore: 2 – 3 hours

BDR Models & Pricing

BDR Models

BDR Pricing

BDR Bundled PricingOffsite Storage included in the price

Business Case

• 3 Servers– SBS Server with Exchange

– Terminal Server

– SQL Server

• 200 GB of data

• Pricing

Without offsite: BDR 100T G2

€ 1.299 + € 399 = € 1.698€ 47 per month for 3 servers€ 16 per server per month

With offsite bundle: BDR 100TS G2

€ 2.799 with 500 GB/month€ 78 per month for 3 servers€ 26 per server per month!

Why become a partner?

• We invest in technology, not marketing:– Innovative solutions for your SMB customers

– High margins for our partners

• Zenith Infotech Europe only offers indirectly– SMB + Reseller = Success!

• 24/7 Monitoring & Support makes your life easier

• Access to Partner Material– Zenith University, Workshops

– Marketing material

– Partner Program

How to become a partner?

• Sign Agreement• NDA Agreement

• No commercial commitments

• Evaluate the BDR solution• Free trial for 30 days!

• Think about sales strategy

• Become successful !

Questions?

Thank you!