baecker - 2008 - form and forms of communication(2)
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3. In Society
3.1 Expecting Expectations
Sociologically speaking, perhaps the most remarkable circumstance in connection with
the phenomenon of communication is that people can communicate not solely for the
sake of communicating. The principle formulated by Watzlawick, Beavin and Jackson
does indeed apply, to the effect that, as soon as we are dealing with two organisms in
their environments and in a mutually related form, that is, with mutual perception, we
cannot not communicate (Watzlawick/Beavin/Jackson 1967: 51). But it equally holds
good, that we cannot just communicate; we have to communicate about something at the
same time. Of course, there are elaborated techniques of communicating only
communication, as developed, above all, in group therapy. Yet they are, just as in thecase of meditation, a form of consciousness where consciousness perceives only
consciousness, virtuoso performances, which derive their meaning from, among other
things, making the normal case visible by going to the exterior of form and trying out the
contrary. The general rule is that, now formulated in the cybernetic tradition, we cannot
communicate without simultaneously communicating that we are controlling as we
communicate (with surprising consequences to match), or again, formulated in our
models conceptual mode, that we cannot stipulate degrees of freedom, if we have not
introduced them in the first place.
The step from the general model of communication to applying and testing it
sociologically is hence a step from the singular of communications form to the plural of
its forms. As soon as we communicate, we find ourselves engaging with particular forms
of communication, the special nature of which is incomparably more conspicuous than
the forms general nature, so that it is accordingly difficult to observe communication as
such, or respectively, to observe it alongside the circumstances we have to deal with in
each case, noting also that we are engaged in communicating.
Nonetheless, the forms with which the following intends to deal are forms within the
form of communication, or respectively forms taken out of the form, as GeorgeSpencer Brown formulates it for the case of his general calculation. Regardless of which
concrete form is of interest in what follows, we are dealing fundamentally with a form of
introducing and stipulating of degrees of freedom in the context of a combination of
indication and differentiation. We shall see that the form of communication plays with
various possibilities of much rather focussing freedoms spaces for action or alternatively
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of much rather emphasising stipulations and to that extent offers a wide spectrum
between emphasising spontaneity, on the one hand, and ritualisation, on the other. With
each individual form, it is always a question, however, of both, of introducing and
stipulating degrees of freedom, so that the result of engaging with one form always
means tying one to the other in the sense of Ronald D. Laings pinpointedly accurate
parables (Laing 1970). Whoever participates in communication is engaging socially,
regardless of whether through fleeting mutual notice at the bus stop, a collegial exchange
at work, watching the television with the family or reading poems alone.
The first of the forms we want to present here serves as a bridge between the general
form of communication and its concrete forms. At the same time, it is simply the
structure, that aims at concrete structures, individual themes of communication, therefore,
yet in its general nature makes sure that every concrete structure can be swapped for
another concrete structure, depending on the history of communication. This, the first of
the forms derived from form and general structure, is expectation. It is patently not
possible, so runs the thesis in this context, to engage in communication, without attaching
to it an expectation about what we are getting involved in. More acutely formulated, it is
not even possible to engage in communication, without attaching certain expectations
about what we are getting involved in. That does not have to mean that we attach certain
intentions, goals and interests to communication, but it does mean, in any case, that we
have, depending on the communication, an idea of what offers of behaviour we are going
to be involved with and what behaviour of our own is opportune and what is not. We
accept an expectation, as we engage with a communication and we look to see
subsequently what has become of it and how far it determines what is possible in
engaging with it. And from the beginning, the expectation is effective in a moderated
state; it can be amplified and weakened, emphasised and denied, shifted conspicuously or
inconspicuously and is, in this manner, already a stipulation of the degree of freedom, the
introduction of which is here the point.
An expectation becoming effective happens as a rule so peripherally that we scarcely
notice it. We enter a church and lower our voices, we greet our guests for dinner and
involuntarily become a notion jollier, we get to work and seem a touch more determined.
And if we do not, we communicate that we are not collaborating in a way then to be
defined more closely or found out, as may be.
We describe an expectation as a structure, because this concept corresponds to Alfred
Korzybskis reflections, as it posits that there are no isolated processes, events or objects
in the world (we then would not know anything about them; they would inhabit another
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world) and hence directs each of these phenomena to its possible relations to another
phenomenon (Korzybski 1958: 55ff.). Observing the structure of something accordingly
allows examining a phenomenon for what it is not, yet for what it has in common with
others. That is always only possible hypothetically, tentatively, experimentally and
riskily, but it is possible. To avoid falling into the structuralist trap, we only have to take
care not to confuse this structure with the actual reason for a process, an event or an
object. The concept of structure only provides that traces of one thing lie in the other,
where one relates to the other through the game, as Jacques Derrida says (1970), and not
perhaps through a mutual or even directed determination. This concept of structure
corresponds sufficiently with the concept of form, which allows more exact examining of
the structure of one as indicating similarities and differences in comparison with the other
while reaching back to differentiating one thing from another.
An expectation always stands in the context of expecting to be disappointed, however
strongly or weakly this moment may indeed be marked in the particular case, and with
that, because we cannot not expect, in the context of exchange for another expectation.
An expectation is a structure on the hop, but a structure nonetheless. It defines itself in
differing from its possible disappointment, but does not perhaps use the disappointment
not to expect anything any more, but to expect something else, including the possibility
of expecting nothing. We can set down the corresponding form as follows:
That says nothing other than that expectation determines itself in a communicative
context by differentiating itself from its disappointment and uses the reflection on this
possible disappointment for determining itself through the differentiation from itself, that
is, from possible other expectations. Reckoning with disappointment is the
differentiation, which allows defining an expectation.
In a communicative context, this becomes acute in at least four respects.
Firstly, we ought not to confuse observing expectations in communications form with
observing them in the form of consciousness. What expectations perform in
communications form is, in consciousness, probably performed by attention (Markowitz
1986: 10f., 61f., 110f.), in as far as this is also a structure, which allows undertaking a
definition and at the same time leaving open, whether a definition can be maintained on
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both sides, on the consciousness side, which can be distracted and nevertheless, if even in
favour of attention to something else, thinks further, and on the object side, which really
does not merit so much attention or some other sort of attention from what we had
imagined. We are deliberately leaving open what role expectations play for
consciousness, in order instead to underline all the more obviously that the structures of
expectation dealt with by communication are expectations of communication, which
make reference to observing consciousness engaged in communication but simply not
identical with this consciousnesss possible expectations itself or with sorts of attention.
In fact, emphasising this is important, because secondly it has, since Talcott Parsons,
concerned so-called complimentary expectations (Parsons/Shils 1951; Parsons 1964).
Communication does not merely mean that participants engage in it with expectations,
however much that may be the case. On the contrary, communication means, above all,
that each of these expectations is besides expecting what the other expects. When people
enter a church, they expect that the priest expects them to behave piously in some way or
other, however multifarious, modifiable and susceptible to civilising this expectation
expected by the priest may indeed then turn out to be. That is, not least, the reason why
so many styles of belief do indeed differentiate themselves, allowing the priest in
question to offer, respectively, different frames for projecting a definite notion of what he
may indeed expect. In a school, teachers expect that the pupils expect from them that they
will teach them something. That is all that enables them to appear as authoritarian or,
respectively, antiauthoritarian and to make offers to the pupils, which make clear to them
what is expected of them. There are not a few teachers, who, not long after retiring,
cannot imagine any more how they were able to control and to fascinate twenty to forty
pupils, as they do not know anything of the structure of complementary expectations,
which came to their aid communicatively, and have all their life attributed being able to
do it to their personal capabilities, not least in order to keep going. A fine example from
Parsons (1964: 330) describes the communication between a doctor and, in this case, a
female patient, both of whom have to know exactly what they expect of each other,
namely neutral, practical treatment and examination even in the case of intimate
touching, in order to be able then, through minimally varying their behaviour, by a
somewhat stronger hand pressure, a somewhat longer look, to test if there is eventually
anything to be gained by believing the other has other expectations as well, which can be
perhaps exploited to shift the context of the medical treatment to that of a sexual affair.
Communicatively, we do not simply expect that something else is possible perhaps,
but we rely on expectations of expectation and on these being modifiable by the
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suggestion of other expectations. If the other does not engage with the expectations we
offer as available to them, we withdraw again and did not in our doubt expect at all that
the other could expect anything. Then the somewhat stronger hand pressure, the
somewhat longer look were chance, a personal idiosyncrasy of the particular doctor or
whatever, in any case something innocuous. Whoever thinks anything else in this
connection, has already engaged with the possibility of other expectations.
Our third aspect is that this subtlety of expectations of expectation relates to the fact
that it has to manage without a solid reference point outside of the particular modifiable
situation. It is indeed not only expectations but also expectations of expectation that are
structures in the sense, that they make it possible to indicate something they are not and,
to that extent, to try out for itself an ordering, which has still got to maintain itself. But
they have to do all this themselves in the framework of a reference of their own to be
justified in the situation, not in the framework of an exogenous guarantee assuring what
is to be expected in what situation for what reasons. That is why sociologists speak of
institutions (Schelsky 1970; Meyer/Rowan 1977), of arrangements, which make mutually
attributing a consensus on certain ways of behaving, on intentions and considerations
possible, and which can then be so treated as if they were given. But communication can
only decide in the situation and only for itself, if we can put it that way, with which
institutions it will engage.
A radical formulation for this outward insecurity of communication is the theorem,
likewise developed by Talcott Parson, of double contingency (Parsons/Shils 1951: 15ff.;
Parsons 1964: 89ff.), which, in his case, explicitly takes the place of the theorem of the
struggle of all against all formulated three hundred years earlier by Thomas Hobbes in
Leviathan (1651). Sociality, according to Hobbes, means having to reckon with the worst.
Sociality, according to Parsons, means not knowing what we have to reckon with and
hence relying on culture. Niklas Luhmann would then suggest replacing the reference to
culture with the reference to chance and time (Luhmann 1995: 105f.; see Baecker 2001b:
133ff.).
In any case, this means the following: when two observers, individuals, persons of
whatever (we have to keep that open here, but will come back to it) meet, they are in the
situation of not knowing what (including: which expectations) is to be expected from the
other. One of them could hence do this, but also something else (simple contingency); the
other could do that, but likewise something else (double contingency). In this situation,
the one waits for the other to do something, start something, whilst the other does the
same. Both wait for the other to declare themselves and hence open up a differentiation.
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Nothing happens. The behaviour of both, from attitude to direction of gaze, is fixed by
not allowing themselves to be fixed on anything. The situation becomes increasingly
onerous, because people do not, in fact, renounce communication whilst waiting, as this
is already communication, mutual perception. They are communicating about not
communicating with each other, because neither of the pair knows how they could begin.
When this theorem became known in the 1950s, people liked to discuss it using the
example of the communication of two strangers in a train compartment.
Here once again, the decisive point is also that the communication is not blocked by
anything, but blocks itself. Nothing happens, because what is being communicated is that
each of the pair is waiting for the other, in order to receive an indication of what can
actually be expected in and from a communication between the two of them. That is, as
it were, the primal situation of the social, primal situation, because nothing else is
happening here but the social itself. Group therapies, particularly the so-called training
group (Kasenbacher 2003: 142ff.), like to exploit this, in order to make experiencing the
social itself possible. Obviously, people anticipate beneficial effects from it. The primal
situation is experienced as a problem demanding a solution. For this reason, Parsons
speaks of the problem of double contingency. This problem is identical with the
indefiniteness of communications, which reflects on itself. It is the indefiniteness in the
face of every differentiation, which people cannot tolerate, but which they have to learn
to tolerate, if they want to be in a position to observe, so to speak, communication in pure
form.
At the same time it is not, in fact, the case that this problem of double contingency
only appears at the start of a communication and then never again. On the contrary, it
seems to be the rule that people begin to communicate with each other in a fully defined
situation and only then do moments materialise, in which the previous expectations of
expectation are exhausted and no new ones appear, without people maybe being, for that
reason, already prepared to end the communication and go away. That is something about
which those situations concerned with initially crossing a threshold to a certain trust can
sing a refrain, for instance, when leading up to business of the more demanding kind, to
intimacy or also to belief. The problem of the double contingency accompanies
communication, never leaves it and is solved repeatedly and, depending on
circumstances, in various ways, however much organisations, marriages, confession, or
interviews with politicians, of example, also develop rituals of solving the problem,
which can be invoked almost as needed.
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Now Parsons thinks, it would be culture, understood as, for the social, the external
horizon of values and corresponding norms of what is right and what wrong, which
enables the solving of the problem of the double contingency. And in actual fact, it does
seem that there was indeed a time when people knew how to behave as a stranger in a
railway compartment, as a husband to a wife also in instances of, as it were, dropping out
of the marriage, or as a teacher to a pupil, before the latter began to learn. It is equally
certain that this knowledge, about how to behave adequately for a situation, about the
correct offers of behaviour and the incorrect intrusions within the various cultural
frictions between the generations, the sexes and the backgrounds, tends to dissolve itself,
however much fundamentalist of all kinds try to mitigate against it. It is certain in
addition, that, in any society, people cannot assume any more that they can rely on a
culture given to society out of some horizon or other. In cultural comparison, every
society learns that it has itself, its own customs, norms and prejudices to thank for its
culture and not, for instance, some nature of things, however inscrutable. With the
descriptions of correct behaviour that is the actual drama the differentiations, which
kept these descriptions stable, also dissolve themselves, without people believing that
they even actually knew them (Geertz 1973: 142ff.).
According to Luhmann, solving the problem of the double contingency cannot,
therefore, already exist exclusively in culture, which only has to be invoked in every
problematical situation. Cultivated behaviour can actually exacerbate the problem, just as
much as deliberately treating cultural expectations casually. So the mechanism allowing
respective problems to be solved has to be more generally, at the same time self-
referentially and more strongly related to the resources of the given situation. Luhmann
deduces that chance and time will solve the problem. Something happens; a bird flies past
the railway compartment window and one person tries a friendly smile, the other a piece
of chocolate. A particular narrative of interaction develops, however minimal it may be,
and we become increasingly sure about the sort of expectations of expectation we are
handling. We keep the disappointment of possible other expectations to ourselves or we
otherwise wait to see, if the further narrative of interaction will sometime or other offer
reference points for trying out feeding in again these other expectations about attributing
the particular complementary expectation.
It is obvious that the way interactively developing communications depend on chance
and their own narrative tends to reinforce the cultural uncertainty of correct and incorrect
behaviour rather than weaken it, because we can experience so many different things and
are directed towards finding the differences interesting, rather than the similarities. We
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can, therefore, reckon with situations involving double contingency being, in times of
cultural uncertainty, both more often noticeable and routinely covered up as well. to the
point where we can begin wondering, if these routines do not constitute a new form of
culture. Reflections of this kind lead to combining Parsons solution with Luhmanns
and, on one side, continuing to regard it as a solution to the problem of double
contingency, albeit, on the other, only as a solution among others and as a solution, which
does not refer to a resource endogenously given but in each case endogenously open to
contesting all over again.
Finally, the fourth and, in our context, last aspect, where the structure of expectations
of expectation is critical in communication and for it, is the possibility of describing
feelings as constructions arising from the amplification of expectations into demands, and
this both in the case of expectations being confirmed and in that of them being
disappointed. Whilst expectations are normally either disappointed or confirmed, and we
can then decide if we retain them and reinforce them normatively, expectations can, in
particular situations concerning the mobilisation of individual or collective effects of
solidarity, be boosted into demands, which are anchored in the participating individuals
as feelings. At least in this way we can collate those reference points towards a sociology
of emotion, which are to be found variously with Talcott Parsons and Niklas Luhmann
(Parsons 1977: 218f., 247ff.; Luhmann 1995: 269f., 274f.; Stenner 2004; Baecker 2004).
Feelings of fulfilment intensify confirmed expectations into demands striving after
further confirmation; feelings of disappointment retain demands, and that also when the
basic expectations were disappointed and were possibly even dropped.
It is interesting that feelings only achieve this intensification of expectations into
demands under two conditions, namely, on the one hand, on condition of trying also to tie
in emotionally the complementary expectation of the respective interlocutor and, on the
other, on condition of what we feel hitting on a statement, indubitable because subjective,
on the objective situation we are in. From that, ambivalences as regards attribution can be
gained, which allow leaving it open whether subsequent communications connect with
the person of the other or with their situation. It seems that this is the only way to win
over the respective interlocutor for the feeling, without anything being too definite about
has been gained by such a win. That is because the situation invoking hatred, love,
sadness or joy is just as interesting as the person who reacts accordingly.
In this way, feelings make a differentiation, which opens a space other to that of other
differentiations. Still without knowing exactly what they denote, that is, what
expectations they make possible, they signal an indefinitely definite dealing with
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disappointments, which allows relating the situations resources and the participating
persons resources in such a way that both can be newly coordinated with each other. If
feelings promote solidarity, as Parsons says, then this does not only apply to the
relationship between persons, but also to the relationship between persons and situations.
People can only come to accept things emotionally and can only decide emotionally to
risk something new. That is the case, because, when differentiating feelings, one thing, as
does another, brings new resources into play, which re-actualise the entire narrative of
persons and their situations, without having, therefore, to thematise them as well. To the
intellectual function of conscious thought, that is something uncanny. But it has to rely on
it for this feeling as well.
3.2 Number, Order, Calculus
Expectations of expectation are the structures forming the background to communications
becoming events that count themselves, that is, can be identified and connected. That
communication has happened can be established through the confirming or disappointing
of an expectation of expectation, and that consequently certain connections are more
likely, other less so.
We talk about counting communicative events, because one of the results of research
in cybernetics and systems theory is that the self-organisation of a complex phenomenon
pre-supposes that the phenomenon is in a position to decide among its own units, to count
them and to decide accordingly which further operations are possible and necessary
(Baecker 2003). In this sense, the cyberneticist Warren McCulloch has spoken about how
he engaged with cybernetics theoretical potential by trying to find out how a crustacean
succeeds in directing the growth of its shell, including its spiral and pattern, by adding up
the stage of growth it is in at any given time (McCulloch 2004). Communication is a
process of calculation, which posits that events can be differentiated, in order to separate
and to connect them. Confirming or disappointing expectations provides the scanning and
outlining capable, in this sense, of profiling communicative events
(Watzlawick/Beavin/Jackson 1967: 54ff.; Wilden 1972: 111ff.).
The respective unit of communication capable of being counted as an event depends
on the structure of expectation, as background to observing communication. Here we can
reckon not only in great historical periods but also to the beat of seconds, depending on
whether it concerns the imperial communication of the Roman Empire or the
micromoment management of a particular socially interactive situation (Leifer 2002).
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Beyond that, we can, with George Spencer Brown, talk about countable
communicative events, which establish certain distinctions (for instance: in the empire,
only the power of the centre counts) can be, on the one hand, confirmed by repetition,
on the other, however, can be condensed into the difference they make:
These two expressions denote in Spencer Browns calculations (1972: 10f.), which hedescribes as calculations of quantity. What is meant by that is that distinctions once made
may be repeated without the repetition itself having to make a difference to the distinctio.
We can repeatedly put questions, give instructions, confess our love, or offer money
without the repetition changing anything about the questioning, instructing, loving or
paying. Naturally, subtle observations establishing a difference in the repetition, for
instance, increasing enthusiasm and deepening trust or also growing boredom or
gradually awakening mistrust, are not excluded with these counting processes (Deleuze
1968). But these assume an observing of form which indicates already relations of order
and not only of number. Here at least mathematics and sociology agree that not only what
is extraordinary and subtle deserves recording, but also what is ordinary and self-evident.
The two forms of confirmation and of condensation go back to the first of the two
laws, which Spencer Brown formulates in hisLaws of Form, namely to the law of
calling: the value of a call made again is the value of the call (1972: 1), respectively:
For our reflections, this means that, taking into account the expectations, which they set
and confirm, or disappoint, communications can be repeated in their value as well as
summarised with regard to it. We can repeatedly call up what maintains them. We can,
however, also try to find out what it is actually all about. Time and again, we meet
particular friends to attend a concert together. At some point, we discover that concert
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visits concerts are nothing else than celebrating and confirming the friendship on both
sides. The differentiation is not unimportant, as it makes it possible, among other things,
to choose between regretting that, on one particular evening, a friend is not going along
to the concert again, on one side, and suspecting that this other persons friendship has
diminished, on the other. And accordingly, we will react in various ways, and
accordingly, the friend will be well advised to look a various ways of formulating their
regrets.
He calls these two other possibilities cancellation,
and compensation,
Cancellation means that a difference already established can be abandoned through the
instruction to delete the indication and the mark in favour of the unmarked state. On the
contrary, compensation means that the unmarked state can be marked by a self-deleting
distinction. Both possibilities rest on the second of the two laws of form on which
Spencer Brown grounds his calculation, namely, the law of crossing: The value of a
crossing made again is not the value of the crossing (1972: 2, and see ibid.: 10),
respectively:
One of the calculations crucial ideas consists in the formulation of this second law. Itmakes explicit what has been gained with the concept of form. The concept of form
actually implies nothing less than introducing the distinctions initially uncertain exterior,
which an observer of the second order can define, and which hence means introducing an
empty space, and the calculation reckons with it as it does with the indicated and marked
interior of the distinction. The law of calling formulates how this unmarked space can be
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reached: by putting a cross against a distinction or better un-crossing it. If I have just
said to my friend, Id like to go to the cinema, and subsequently say, Id rather not go
to the cinema, I thereby gain the possibility of not wanting anything. Communicatively,
this possibility can be shaped just as interestingly as the possibility of wanting something.
I am not committed to anything, but have to, if I want something, set up a new difference,
and with this I have, in turn, the possibility of subsequently cancelling it. I do not want to
go to the cinema, not to the concert and do not want to stay at home too: with this, the
other person is called upon to occupy themselves with the one who could want
something, but does not want anything, and first of all to find out what is causing the
unwillingness to set up one of the differences we have been so consistently establishing
up to now.
But that is not all. We can not only put a cross against what has held good up to now,
but we can also imply observations of form, which allow observing how what we
establish so successfully as differentiations compensates for the emptiness they replace.
And this possibility is always on hand, is orientated according to every expectation we
might use to profile a communication, regardless of whether it is a matter of a friendship,
a task, enjoying art, admiring a woman or socialising. We will need reasons and reference
points, complementary expectations too, in order to initiate observing form this way. But
whoever seeks, they shall find. We might only think of Gustave Flauberts novels, above
all,Lducation Sentimentale (1869), in which a society is presented, where nothing
moves it other than compensating for its own emptiness.
Against the background of the law of calling, Spencer Brown links these two
possibilities of cancellation and compensation to the concept of order in as different from
that of number. When counting, it is a question of finding out what lasts and in what
regards it can be consolidated, with ordering, it is a question of scrutinising every
difference we establish against the background of possibly also cancelling it again. Both
concepts reckon with both sides of form, as counting also functions only if the indefinite
is incorporated every time as the exterior of the definite. We cannot count without
attending to intersections. But with ordering, the outside of the form becomes an
interesting argument in its own right, if we can put it like that. Ordering only functions,
when the two possibilities of defining and of the undefined are treated symmetrically. For
only in that way can we decide for and against an order. And that is the only reason why
an order is an order.
With that, we have unobtrusively introduced the premises or the axioms of Spencer
Browns calculation. Anything more than the two named laws does not exist. And
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anything more than the three possibilities they nominate for dealing with distinctions:
putting a cross against them, cancelling them and re-entering them into the space of
distinction again something we will come back to also does not exist.
3.3 Forms of the Social
Society is number, order and re-entry of communication. It repeats, confirms and
consolidates itself (number); it deletes itself and sets itself up as an alternative possibility
to itself (order); it explores what it creates as the space of its own possibilities (re-entry).
Society is a title for these three forms of dealing with communication. And each of
these three forms is embedded in observing the three degrees of freedom and how they
are stipulated. It is repeatedly a matter of opening a space of differentiation and the
descriptions possible within it. It is correspondingly demanding to construct a theory of
society. Society cannot be posited as the cosmos or chaos of its communicative
possibilities any more, but has to be developed from the form of differentiating
communication through describing communication as operation.
We have fixed the possibility of counting communication through the structures of
complementary expectation, which can be fixed through every single communicative
event and allow differentiating these events, for their part, from each other. We will deal
with the re-entry of communication into the space of the society it creates in the next
chapter under the heading meaning. In this and the two following sections, it is a
question of the order of society, which we will describe as an ordering of differentiation
and of self-description. In this case, we are not concerned with working out a general
theory of society, but only with making comprehensible how far society can be
understood as an ordering of communication.
Society is only then the ordering of communication, when it fulfils itself as a self-
establishing and self-cancelling differentiation of communication, with which we can
engage alternately, which includes in each individual version the possibility of all others,
and these, therefore, relate with more or less severe exclusivity to each other. The
singular of this order is hence to be understood as a plural of its orders. Society always
appears as differing from itself, not least as differing from that community, which it
always has incorporated as the dream of being defined though its own definitions
(Plessner 1999). Communication is always engaged in the leap, delayed more or less, into
another possibility of being itself.
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Hence, society needs robust differentiations, which firstly denote various possibilities
for using communication, can secondly attract a sufficient number of communicative
events, in order both to hone its profile and also become structurally rich enough to
include the perspective onto alternative possibilities, and thirdly are sufficiently capable
of reflexion not to lose sight of the precarious terrain they operate on. The differentiations
have to be robust, because they accompany communication as, in the sense advanced by
Jrgen Ruesch and Gregory Bateson, metacommunications which are, on one side,
communicatively included on the same level as the themes of communication and, on
another, set the conditions, which describe how communication can be continued
(Ruesch/Bateson 1987: 209ff.). These conditions extend beyond the respective thematic
and material attractivity of communication and denote the respective form of the social,
which can be called on by communication and is reproduced by communication. They
establish a differentiation foreshadowing which indications can be expected.
We have recourse to Niklas Luhmanns theory of society as developed in the book Die
Gesellschaft der Gesellschaft(1997), in order to nominate candidates for such forms of
the social. These candidates are here presented exemplarily and without any claim to
completeness, even if I would find it difficult at present to imagine any more of them.
These candidates are interaction, organisation, protest movements and society itself, the
latter being further ordered into tribes, levels and systems of functioning. The following
form denotes the context of the corresponding differentiations:
It is important that society itself appears once again in its order, because it would
otherwise have no possibility of differentiating and observing itself as what it is.
However, what is more interesting than merely nominating the candidates is describingthem from the point of view of ordering communication. How do interaction,
organisation, protest movements and society cope all together with the task of
establishing and repeatedly cancelling themselves? How do they succeed in profiling
themselves as possibilities of communication, without running the risk of establishing
themselves as the only possibility and not only excluding all others (that would indeed
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contain, even if in the form of negation, a nevertheless concurrent memory of them), but
of losing sight of them? How do they enable differentiations of events, objects and states,
without neglecting to embed these in the concurrent observation of other possibilities?
Interaction performs this task through differentiating presence, the organisation
through differentiating membership, the social movement by differentiating protest and
society as a whole by differentiating communication from the viewpoint of its
extendability. These distinctions are everything we have already named: they are delay
and supplement (diffrance); they are opposition and contrast (diffrend); they are a game
with a division (partition) and they are the space, in which correcting mistakes is
possible. Amid all that, they are the attractors or the inherent values of societys
communicative events, which can be counted using confirmed or disappointed
expectations. Distinguishing presence, membership, protest and communication itself
introduces the degrees of freedom exploited and stipulated in any particular order.
Interaction is that order of communication, which already occurs through individuals
(and in general: organisms) perceiving that they perceive themselves. Their condition is
the presence of the individuals communicating with each other, on condition that this
presence is established, that is, differentiated, that is, marked out against the possibility of
absence. We can engage with interactions when and because we can know how we can
also stop them again. Only in this way can presence in an interaction be shaped from the
viewpoint of conceivably being also absent from it, of the other person present
conceivably being absent too and of there existing absent people, whose presence is
excluded but can certainly be incorporated in this form of exclusion.
This last viewpoint has fascinated social theory from Georg Simmel to Michael Serres
under the heading of the so-called third party: how can we understand and describe
actions, when we take into account that each individual present has, as it were, a third
party at their back, who is, of course, not present but, as an absence, every time controls
what happens in the interaction (Serres 1982). This third party can be authority figures
like parents or teachers, imagined observers like spirits or gods, or also legitimisations
like ideologies, fashions and interests, whose criteria govern assessing and selecting what
happens in any given case, or whose power and plausibility respectively govern how we
test to see if things can also work differently. They are the proverbial fulfilment of our
condition of establishing and stipulating degrees of freedom, as referring to them renders
a situation autonomous vis--vis other demands, yet, with that, simultaneously subjects it
to this third party all the same (Miermont 1989).
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It is only from this viewpoint of differentiating presence from absence that interaction
is able, for good or ill, to order its communicative possibilities, is able to cultivate what it
can achieve and is able to describe the conditions under which repeatedly coming back to
it remains attractive despite other possibilities. That other interlocutors are present opens
up an action space for freedom, which we can only use, if we make clear what conditions
we are maintaining and how we are willing to negotiate over these conditions. That is
what interaction in school classes, in court, in families, out shopping, on sports grounds,
or in offices and workshops lives by. From the viewpoint of presence, what we mutually
demand of each other can be intensified or also loosened; and from the viewpoint of
absence, we can give to understand that every interaction can also be ended, and it can
also become clear that reasons can also be found outside of interaction for re-engaging in
it.
Let us only imagine a moment: we had to engage in an interaction - buying a ticket for
a trip, going to the opera, taking part in a game of football - without also being able to
imagine our own absence in this interaction, and we will understand what is meant here.
But that goes for all participants; and every single interaction derives the extent of its
attraction from them actually dealing with the ensuing awareness of contingency and also
from their way of doing it. In this form, every interaction is interwoven and enmeshed
with what it is not and in this form orders the expectations directed at its
communications. The corresponding notation elucidates this point about differentiating
presence and absence and about reflecting absence into presence:
Sociology has occasionally described systems of interaction as simple or even
undifferentiated systems (Kieserling 1999). In actual fact, nothing about them is easy or
undifferentiated, because, in each case, they have include coping with what is also
alternatively possible to them in society, and because they have to be at least so
differentiated that they can succeed in profiling the grounds for communication in the
interaction within the range of choice for other possibilities of interaction itself and for
societys other possibilities (Luhmann 1997: 812ff.). This profiling, as we can presume,
following the sociology of interaction developed by Erving Goffman, at least requires
that participants in an interaction have not only the possibility to present something
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(performance) but also the possibility to watch (audience) (Goffman 1959). In every
interaction, every participant oscillates to and fro within these two options, is sometimes
presenter, sometimes spectator and, beyond that, has also to present their spectating and
watch themselves as a presenter in the light of how long the others will indeed still accept
what they are offering.
This oscillation between presenting and spectating, both of which are forms of
observation and forms of second order observation, lends interaction, via a second
differentiation after the first one between presence and absence, a structural richness
capable of being used to cultivate the conditions of presence and differentiate the
conditions of absence. We can accelerate the oscillation between presenting and
spectating and derive from that forms of highly cultivated social life, which are not
comprehensible to anyone, who has not learned to take part in them (Gracin 1991). We
can, however, build asymmetries into the oscillation and derive authority structures form
them, which act as if only one of the participants were the presenter (authority, teacher,
artist) and all others were spectators, who keep still as long as the performance,
recognisable by certain formal signs, is running, but have at least to perform keeping still
and may at least reckon with the main presenter being at the same time a spectator of the
performance of spectating and deciding accordingly, how long to go on and how to make
certain that what they are offering remains attractive enough.
We can see that, at the latest, determining the oscillation ensures that the exterior of
the interaction has, in fact, to be incorporated in the form of staging power, the
organisation of a school or social interest in art, because cultivating the interaction would
otherwise not have any bases for what it tries out. But then the opposite also applies, to
the effect that social order profits communicatively from whatever proves itself
interactively, and then arranges its own expectations quite differently with a view to
power, education and art, as if there were nowhere to try out how long citizens, pupils
and arts public are prepared to hold still.
All this makes interaction structurally so rich, that the view could long persist - in
Europe arguably up to the French Revolution - that society was on the whole to be
organised via that communication, which proves itself interactively. In the final analysis,
so people thought, it was a case of coming to terms within the family on the conditions
for acknowledging persons and in public, and in the political cabinets referring to the
public, of the conditions for organising society. People did not need anything more, in
order to shape society justly (Plato) and in harmony with its own possibilities (telos).
The French Revolution destroyed this fine hope irrevocably and, to use Hegels
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formulation, replaced it with the phenomenon of separation (Ritter 1965). That is because
this revolution did not allow itself to be conducted as a negotiation between enlightened
aristocrats and newly-rich citizens appearing as creditors, and with workers and peasants
interested in ascending into the bourgeoisie, but it got all the more out of control, the
more it tried doing just this, as an interaction under the guillotine.
People discovered that there are orders in society, which establish and cancel
themselves differently from those of interaction. People discovered society and initially
developed, in theories of progress (Auguste Comte), then in theories of revolution (Karl
Marx) and finally in theories of decadence (Matthew Arnold), various versions of this
entity, which were, to a greater or lesser extent, in danger of substantiating it and of
replacing the spirits and gods of the past with it. And people discovered organisation,
which counted in the 19th century as the only insurance vis--vis an increasingly liberated
and liberalised society (Russell 1934). For this reason, it was not only a question of more
or less technocratically organising society itself as a State, but also the protest against
this society in a more a less revolutionary form as a movement.
Meanwhile, having in turn become quite unhappily wiser through the experiences of
the 20th century, the ideological hopes of interaction, organisation, movements and
society have cooled off correspondingly. Sociology, as providing enlightenment in the
medium of differentiating systems, certainly has its share in this. In the meantime,
interaction is no longer the model for measuring the other possibilities of ordering
communication, but only one possibility among others, albeit one at least as prominent as
them.
What does organisation mean, then, if we do not understand by it the counterpart to
freedom (be it in the shape of chaos, be it in the shape of the, as it were, unorganised,
ordered cosmos), but an order of communication, which has combine freedom with
unfreedom, perhaps in the form of definiteness and indefiniteness, just like all other
orders? What sort of differentiation opens up the possibility of organisation?
Organisation, as we assume it in the tradition of organisation theory (Simon 1997;
March/Simon 1993; Luhmann 1995; Weick 1979), means quite plainly and in turn
robustly differentiating the members of an organisation from its non-members and
addressing behavioural expectations to the members of an organisation and being able, as
a premise to this end, to treat possible differentiations, which would have no chance
outside of the organisation:
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With that we take a significant step beyond interaction and one which also touches on
what we can imagine as the form of communication. That is because differentiating
members from non-members means being able to imagine a communication, which goes
on between participants, who are not present in any particular situation, yet can
nevertheless reach and also, in this sense, perceive each other. The space of this
differentiation exceeds the condition of being there. Nothing is more unlikely than this,
but, to the extent that organisation succeeds, it succeeds. A space of action for freedom
opens up, unanticipated by society and fascinating and fearful for it, yet it gains its form
only to the extent that conditions are discovered, which make it attractive to members to
feel themselves committed to the organisation also outside of control by those present. It
takes centuries, before this form of order becomes at all visible and differentiable. Until
that point, organisation had to rely on commitments to the evidence of organised
interaction and the social ideologies accompanying this evidence. It is only today that
everyone can see that organisations decisive degree of freedom is not its order, but
deciding the membership of this order, that is, a communication and not a practical
necessity.
This step should also be signalled here for the reason that it has been above allsociologists who have so far been able to imagine this possibility of communication
among those absent. Many other have problems with it, which can, however, be reduced,
if we imagine absence to be, in the first instance, something capable of being indeed
present as a horizon for imaginings and, in the second, only playing a role anyway in
those respects where grounds exist for imagining those absent who are to be reached.
Hence, in organisations keeping written and electronic records plays such a central role.
These records, whatever shape at all they adopt, lay down a trace we can follow, in order
to reach those absent. Our own nameplate, our own desk, our own signing rights together
with working discussions as needed and under the conditions of being present, these quite
suffice to equip the individuals involved to be sufficiently conscious of the likelihood that
their communicating is possible.
In organisations too, structural richness is not gained by subjecting the members of an
organisation to the purpose and the goals of the organisation, disciplining and motivating
them accordingly and dismissing them again, if they do not conform (although that is
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exactly what happens), but by profiling and cultivating the possibilities of membership as
against the possibilities of non-membership (Weber 1958; Trk 1995, 2000). In an
organisation, every communication carries the condition of having to find and commit
members, who, on one side, can leave the organisation again and who, on the other, know
they are being observed by non-members of the organisation as to what they tolerate in
their organisation and what they do not. For this reason, organised communication
oscillates, albeit, in fact, in the range of micromoments too, between belonging and not
belonging to the organisation. And for that reason alone, communication in the
organisation takes on the form of a differentiation, that is, of doubly validating a sender
and an addressee of communication. It does so because only in this way can it be
focussed on the condition of membership in such a manner, as to allow the organisation
to be, in each of it moments, profiled and examined as an order, that is as it own
possibility and impossibility.
Decisions have the decisive advantage that they are meant to commit the other person
and hence have to test in advance the conditions, under which this commitment is
accepted. Under the cloak of the one-way street (my decision commits you), the
organisation cultivates a form, which is capable of being intensified almost at will and
recursively reinsures communication through its own possibility (Luhmann 2000b, 1997:
826ff.). This is the only reason why it could seem as if organisation were order
epitomised: in the process of the recursive communication of decisions, it has found ways
and means of committing and binding itself to those few conditions, which have proved
themselves under these conditions. Put another way, it has found convincing grounds for
excluding a world of possibilities, has developed a succession of suitable mechanisms
(hierarchy, division of labour, routine, goal-setting) for, in actual fact, inhibiting these
possibilities too, and legitimised all this under the viewpoint that the few realised
possibilities (purposes, goals, products, processes) are, should they be retained, attractive
enough for the members of the organisation and for the relevant non-members
(commissioning clientle, customers, financiers, partners) and can be presented to the
rest of the world as rational.
But caution: all this is, as ever, only possible within the form of communication, that
is, only within structures not only stipulating but also introducing degrees of freedom, not
only describing efficiently and effectively pursuable goals, but also opening up a space of
differentiation, which makes other goals imaginable. Hence it pays not to let ourselves be
dazzled by organisations faades of order and to look in every single case, were it
concerning a public authority, a university, a business, an association, an opera house, or
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a political party office, at how the participants get on with each other in their respective
orders, deemed, as they are, organisations. Karl E. Weick has presented as concept,
double interact, which permits describing how the perspectives of an organisations
members, as they participate in it, have to be related to each other even under the most
unlikely conditions of specific working practices, artificial hierarchies and as yet untested
goal-settings, in order to be able to make sense, if only communally and only by
acknowledging difference between them (Weick 1979: 110ff.). From that Niklas
Luhmann has concluded that communication in the order of the organisation would, in
principle, have to be at all times in a position to consider itself impossible, even outright
insane and yet that is exactly what it has to be able to fortify itself against (Luhmann
2000b: 141ff.). In other words, we really cannot deal with organisations ethnographically
enough, accepting what is foreign, in order to do justice to the improbability they are
capable of realising.
In the order of society, the order of organisation makes a difference nowhere else
apparent. Here, two points are remarkable. Firstly, organisation has to be in a position to
justify its difference with a view to its members, the individuals participating in it. And
secondly, the order of society, within which this order of organisation realises itself, has
equally good grounds for espousing and allowing it, like interaction, which naturally also
occurs massively in organisation.
Interestingly, these two points are fulfilled in the form of one single condition.
Organisation, and only organisation, allows orientating communication according to
goals, that is, determining a future and, with a view to this future, treating things past
always as present, like the space of possibilities for various options (Luhmann 2000,
chap. 5). All other orders of society have to instead treat the future as open. Interactions
can as little determine, were it not through organisation, who carries on, as someone
present, having enough motives to participate in them, as societies can devise and shape
what indeed becomes of them. And protest movements too cannot determine that their
protest will be heard and abuses remedied. Only organisations determine their future by
orientating themselves according to goals. Naturally, they can only do this for the reason
that the future is unknown to them too and because they can, thanks to the channelling of
their communication towards decisions, cancel these determinations and correct them in
favour of other goals at almost any time and independently of deliberately invented
strategic considerations.
Fixing the organisation on a future, which is, in whatever form at all, always its
future, makes the organisation attractive both for its members and for society watching it.
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We seek employment in and through organisations, because we can in that way reduce
the uncertainty of the future or, respectively, replace it through the uncertainty of the
organisations future, which is possibly better, because manageable in the self-integrating
collective of the watchers. And in their social environment, all non-members of the
organisation accept it, because only in this way can it be assured that tomorrow too there
will still be possibilities for spiritual counselling from churches, provision of goods and
services from businesses, treatment of the sick from hospitals, education from schools
and warfare from the military. In this form, society accepts the importunities of organised
behaviour and in this form the organisation orders, not least, society itself as well. It is
hence not surprising, that society also takes organisations offer of order seriously in
forms which overtax organisation, for instance, for securing what is taxable, for securing
jobs or for securing chances of increasing income and wealth, even, in fact, for the dream
of a being able to plan society.
However, society and individual interactions intervening in the organisations offer of
order does not mean that we would lose sight of the difference the organisation makes in
society and vis--vis interaction. Admiring its order and capacity for collective action can
at any time tip into criticism of the hierarchy. Being ready to rely on its capacity for
reaching collectively binding differentiations always parallels dissatisfactions with its
bureaucratic and undemocratic structures as if we could also have differentiations, if we
secured them recursively through assuring uncommitted participation from everyone.
Each society not least ensures that there are social buffers between the demands of the
working world over typifying communication and the rest of societys ideas about
acceptable forms of communication, which are often not compatible with such typifying
(Udy 1959, 1970, 1990). In tribal societies, men returning from the bloody business of
hunting are, first of all, cooled off in a quarantine station outside of the camp, before they
come into contact with women, children and old people again. In the working societies of
modern times, there is the institution of going to the pub, meanwhile rendered civilised as
the blue hour, during which men, and increasingly women, can tell the heroic stories
about what they would like to have experienced at work, which no-one believes at home.
And if anyone finds the heroic stories too taxing, they can combine their evening errands
with a stroll around the shops, which is equally well suited to rediscover themselves as
sovereign over their own decisions, something they lost sight of in dealing with their
superior. Extending and deregulating businesses opening hours falls in with this need
and with the transformation of the chill out into an act of consuming.
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Organisation is order in the sense specified, namely in the sense of observing it
establish itself and, for that very reason, in the possibility of its being cancelled.
However, organisations order does show, perhaps in contrast to interactions order, that
the operations of form amounting to cancellation or compensation cannot be achieved at
one blow, in the framework of a stroke of the pen. Underlying each of these orders is a
more or less comprehensible number of communications, which justify structures of
expectation and are confirmed by structures of expectation reaching far beyond the
respective order, namely into the order of society. That is why observing contingency, the
possibility-of-being-otherwise of a form is one thing, cancelling it another. And that is
why observing the possibility of a form, for instance, the founding idea of an
organisation, is one thing and establishing it another. The history of revolutions, just as
that of the capital markets, is also a history of more or less successful attempts to get rid
of organisations of the state or of private enterprise respectively, that is, more elegantly
expressed, to factor in exit options for them, as soon as they have installed themselves
(Selznick 1952; Jensen 1993). We shall come back to organisations order in section 4.7.
The overburdening of interaction by societys order and the more or less radical
difference organisations order can set, may already be enough to account for society
having sufficient cause to protest against itself. We can hence foresee also in societys
order, alongside interaction, organisation and society as a whole (we will be coming back
to that directly), an order of protest and then we always talk about a social movement or
about a protest movement too, when communications appear, to which a protest against
society lends a profile, which, interestingly, at least presupposes the same society being
simultaneously accepted as condition for the possibility of protest.
Protest movements, in this sense, range from revolts and peasants uprisings to the
classical examples from modern society, namely workers movements, womens
movements, peace movements and ecological movements, yet are meant to include less
welcome manifestations like racist movements, fundamentalist movements or movements
hostile to foreigners. Recently there have even been protest movements that protest
against themselves: we can describe the globalisation movement as a movement
appearing in the two mutually inimical forms of criticism of globalisation and of the
reform movement, yet wanting in both forms the same thing, the democratically secured
order of world society, about which we do not exactly know, if it is not identical with
todays world society constituted of nations (Tilly 2004).
Just as organisation, protest movements too do not depend on those present.
Differently from organisation they do not, however, arrange to reach those absent through
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the formal condition of membership, but rather do so through the attractivity of the
protest itself, that is, through turning the reasons why into scandals, through the vision of
a better society and through the feelings of community resulting from ritualising and
already staging, right now in anticipation, the possibility of a better society (including
invoking feelings, which, as shown above, result from the intensification of expectations
into demands). They have their degree of freedom in the protest, their conditions in its
justification. Just like organisations, protest movements depend on reaching those absent
stigmergetically, that is, via an environment which animates sufficiently many
individuals, typically a mostly indeterminate number, to subscribe to the protests
motives and its form of expression (Grass 1959; Bonabeau/Dorigo/Theraulaz 1999).
That purpose is served by texts we read when we turn against the same thing, just as do
chains of light, which we can join, and supporting payments, which not only help but also
put our own motives to the test.
On the other hand, it is true that protest movements order communication through
society as something we can climb into and out of again. As a rule, we take care of our
children or our parents parallel to the protest; we go to work, feed ourselves, travel and
read other books from those of the movement. The other possibilities remain attractive,
although they take place in the society we are protesting against. We can indeed then
decide, whether our own parents, some colleagues, particular destinations or forms of
nourishment actually participate in exactly that misery we are protesting against, but, as a
rule, we will not protest against everything, and we do not for the reason that we would
have to protest against our own protest. That is why we suggest setting down the form of
protest as follows:
That means the society we are protesting against is simultaneously affirmed, welcomedand confirmed as the one to which we owe our own motives, our encounters with like-
minded others and the prospect of improvement (Adorno 1981). Describing the protest
takes place in a space opened up by the acknowledgement of our own circumstances, for
example, by describing these circumstances for what they are when seen from our own
perspective. We communicate our protest with a sidelong glance at the affirmation, which
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allows not only finding our own protest good, but also finding the society good, that
furnishes forms for protesting against it.
It may be attractive for a while to look for forms of protest, which are so radical that
the exterior of affirmation can be blacked out (for example, engaging in a terrorist
organisation), or also for forms of protest capable of being linked to affirmation so easily,
that we can live with them without the constant suspicion, we are not serious (for
example, riding a bicycle). In each case, the form of the protest movement makes sure,
that the protest against society takes place in society and is hence an option for ordering
society itself. The protest makes sure, that society is complete, as Luhmann probably
would formulate it: it now controls the possibility of its own negation as well (Benjamin
1986; Luhmann 1981b). For its part, negation has, however, to be communicated; it is an
operation by observers of the first order, who reckon, in their communicating, with
observers of the second order, the like-minded, opponents and journalists, and hence
commit themselves to society just like everyone else. But that is exactly what protest
does indeed aim at: it protests against society, in order to change it, not quit it.
Finally, the order of society itself. It epitomises the form of the social and in society
once again appears in this form among the other forms of the social itself, because the
condition of society being continued, of the social, can itself only be formulated in this
way. In each specific form, in an interaction, an organisation or a protest movement,
reflecting on the possibility of continuing communication always comes along too, as the
thesis has it, under unspecific conditions, that is, ones still to be specified. We observe
communication being limited by constellations of presence and absence, by the condition
of membership or by the blinkers of protest and wish we could go on communicating
under other conditions. And the other way round, we discover that we cannot do what we
want with those present, that not even membership allows intervening fully and that
protest gets stuck half way and contributes to a society, which meanwhile goes on
communicating and, as a concomitant horizon of other possibilities, does not let itself be
simply negated.
Societys form inside the order of society is hence the how communication itself is
marked, differentiated form its indeterminate exterior, which plays a role in all specific
forms of the social only, but all the same, as exterior of the respective binary form:
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Or perhaps it is:
In this form, the indeterminate itself becomes, as concomitant exterior of communication,
an argument, that is, itself becomes an observation delineating the range of choice among
possible communications. According to the situation in which we find ourselves, and
according to the interlocutor we are dealing with, this argument can fascinate or horrify.
Society means operating in the space of a differentiation, which is indeterminate as long
as no communication is happening. Moments arise in communication, which make it
clear, that we are communicating but could also desist, and that we are for exactly this
reason moving in a space of possibilities, which do not exhaust the space of possibilities,
but let it go along too as an indeterminate world. It is only in this moment, that is, only
when looking at a society, which for this very reason appears as invisible as it is
overwhelming, does communication itself become visible as a degree of freedom, about
which no one knows who introduced it (as in the case of the world and of life, it is, with
communication too, a matter of a unique invention), but about which all argue as to howit is to be stipulated.
This is the point of connection for all kinds of religions, which already know, but then
have to designate, who opened up or, respectively, revealed the indeterminate space,
without that enabling them to establish anything other than options of human
communication, which have repeatedly to prove themselves all over again in the face of
this indeterminate situation. This is why the theologians know better than anyone how to
designate something that at the same time has to remain indeterminate. The individuality
of an individual, the intentionality of action, the in-between of inter-subjectivity or the
risk of acknowledgement can, however, also be applied as needed. Here we presume a
sort of source of communication, without thinking it possible that indeterminacy itself is
quite enough to provide communication with motives for describing how it can possibly
prolong itself (Waldenfels 1994). This is because it is only then that communication
observes itself and will find what it needs.
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In tribal societies, what is indeterminate attracts attempts to control it by magic, in
advanced civilisations it triggers utopian schemes and in present day society it adopts the
form of insight into the futures uncertainty. And according to situation and interlocutor,
this argument can be related, from as far away as possible, to society as a whole and,
from as close as possible, to the situation and the interlocutor themselves. People suspect
that arguing like this is the intellectuals stock-in-trade, whether they appear as shaman
and magician, as humanist and scholar or as revolutionary and trend researcher. Each
case concerns reflecting communications indeterminacy into communication and
confronting communication with the outright need for continuity by unbalancing it
(Fuller 2005). If we ask, how then can this need be handled every time, certain specific
possibilities can and must be named, which in turn call other intellectuals, not satisfied
with all that, onto the scene. What is indeterminate can be determined in many ways, but
throughout it never quite loses the character of indeterminacy.
Now, it is interesting, that this overall determining of society as a form of the social, is
exploited, as an indeterminate possibility for continuing communication, semantically by
intellectuals of all colours and, however, at the same time structurally by society itself.
The intellectuals unsettling argument has its pendant in societys various forms of
difference, in which what is indeterminate is accepted as such, localised and mirrored so
often, that it can be reached from every structurally determined form of society. In the
last few decades, various directions of research in sociology have described four such
forms of difference: tribal society, empires, advanced civilisations, and modern society
(Schimank 2000; Luhmann 1997: chap. 4). In individual cases, these forms cut across
each other, but, with regard to addressing and localising what is not determined to use it
for communication, they can be differentiated exactly enough. That also goes historically.
These four forms make a particular historical progression is unmistakable; conversely,
however, our historical consciousness has got used to considering simultaneous what is
not as conceivable and factual, so that we know how far the communicative possibilities
of tribal society, of empires and of advanced civilisations persist among us.
In tribal society, our own tribe is determinate and all other tribes are not. We know
they exist and we consider the other tribes particular forms of living barbaric and every
form of warlike confrontation, economic cheating and abducting of women justified.
Nevertheless, our most exact knowledge about the danger of boundaries, the possibility
of infection, the need for conjuration and how sensitive marking out transitional
situations and stations is, all of which together amount to a dramatics of practical, social
and temporal differentiations, where the communication of things differentiated from
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each other is less hindered than much rather orchestrated (Leach 1976). That our own
tribe is determined not only secures this, but endangers it also, because what our tribe
differs from is too indeterminate.
In an empire, a Reich, the centre of power is determined religiously, economically,
politically and not least bureaucratically, and the chance of building in gradations,
including the possibility of shifting the borders due to further conquests, renders the
periphery all the more indeterminate the further we progress outwards. We act in the full
awareness of our own power and we know how this power is acknowledged throughout
the empire, yet we assume, both rulers and subjects, that power ends at the border of the
empire, hence becomes impotent. In this form it can be reflected back into the empire
again, in order to find out how we can evade power, how we can subvert it or how we can
mount a resistance likely to succeed, and naturally also, how we can build power up
again. With the last of these, for example, creating addresses on the periphery can be
decisive, ones reachable for our own communications in the dimensions we consider
important and ones that, for their part, order the periphery with regard to the centre that
speaks to it (Dobbins 2003).
In advanced civilisations, our own respective social level, the level of the nobility, the
clergy and the peasants, certainly later of the bourgeoisie too, is indeterminate from the
perspective of all individuals and from that of each individual level. We know how to
behave as nobility, as priest or as peasant. However, we deem the others behaviour as
much remarkable as incomprehensible. The bourgeoisie is the level untypical in this
regard and it explodes the schema and hence the societys form of differentiation, and
does comes upon the idea first that we can also then imitate the behaviour of another
level, when, beyond just laughing at the others as usual, we seriously mean it. To become
typified individually, we have to stop resembling the others in our own level any more,
yet all we have to do is copy selectively what we can use. The bourgeoisie begins by
imitating the nobility and then, however, introduces, with increasing uncertainty over the
question of what its identity is, the possibility of imitating the peasants and the workers as
well, reaching a high point in theBiedermeier idyll, which amalgamates the behavioural
forms of the nobility (social life), the peasants (bound to the soil), trade (local loyalties)
and the workers (industriousness) into a scarcely very durable form.
In the advanced civilisation of a stratified society, social inequality hence only means,
that we know the behavioural pattern by which to orientate ourselves - or not to.
Communication between the levels is limited to a few forms (the lord and his coachman,
the lady and her gardener, the duke out hunting and the girl gathering mushrooms in the
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woods), which are soon not enough any more, as society becomes more complex, and we
have to know how we can deal with teachers, judges and pharmacists, and, the other way
round, with schoolchildren, accused people and customers, without treating them
according to the behavioural patterns of incompatible levels.
But in an advanced civilisation, we naturally also communicate about two things,
about what is determinate for our level and what is not for the other, and we bring along
cosmological notions describing how one fits in with the other, they being, however,
unknown to each other and allowed to remain so. Karl Marxs theory of the capitalist
class society is a remarkable outgrowth from this social form of advanced civilisation, as
it differentiates two classes, both of which, in a Hegelian manner, derive their
determining factors from their respective counterpart (the proletarian as non-capitalist,
the capitalist as non-proletarian), and lose sight of all other classes, above all of the
consuming, voting, managing and self-generating bourgeoisie.
What should additionally be noted is how from the beginning (Babylon) the social
form of the city cuts somewhat across societys large scale and dominating forms of
differentiation, yet fulfils the schema of the binary form of determinacy and
indeterminacy precisely. Plat already discovers in his dialogue Politeia, that empirical
variety (equalling indeterminacy?) abides the necessity of ascertaining its just order (To
each his own!) only with difficulty (Politeia 427ff.). But it is only Max Weber, who first
brings up the point that challenge of but also the achievement of urban life consists in
strangers being able and having to live here with each other, in complete contrast to
relations in the tribe, the clan and the feudal hierarchies (Weber 1958). And only the
concept of the ecology of the city, which Chicago city sociology develops in the 1920s
(Burgess/McKenzie/Park 1967), formulated first of all how the social order of city
defines itself via local and functional neighbourhoods, markets and news networks
(rumours, stories, mass media), which combine perfectly with the fact that the citys
order as a whole is indeterminable.
Hence the city also is a social order, which establishes and cancels itself. We engage
with it communicatively, that is, in our behaviour, in our observations and in our feelings,
because we tolerate living together with strangers and the way we do it, but only as long
as certain forms and rituals, described as civilised, are to hand and permit getting to know
the strangers. However, by contrast too, it then counts as particularly cultivated to treat
acquaintances as strangers again in specific respects, for example, with reference to their
political preferences, their income, their taste in art, the intensity of their faith and their
erotic inclinations. Monotheistic religions are invented, so that city-dwellers, certain
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pariahs excluded, can come together for acts of worship, which do not recall the gods of
tribal society and the ancestors of clans (Weber 1958). And queuing at the bread shop, at
bus stops and at box offices is invented so that we can tolerate situations shared together
without having to find out if the other is friend or foe. It is quite enough to be able to treat
them as strangers, whose origins are cosmopolitan and hence indeterminate and the
conditions for whose staying here are municipally determined (with liberal spaces for
action and excluding marginal groups) (Stichweh 1992).
In its social form, the city is something like the form of society re-entering into
society. That is because the city renders indeterminate what tribes, clans, centres and
social levels have just been getting into order, whilst other things are newly determined
(trade and transport, education and culture, career and individuality), which hence start
looking for their indeterminate exteriors in modern society, as it is called, perhaps for that
reason (Tilly 1992: 54ff.). With the city, the binary form of being determined and
undetermined becomes so much of a fractal, a self-identical and multiply scalable
structure of society, that city and society can finally establish themselves as
undetermined, although every individual expectation of expectation capable of
structuring a possible communicative event, that is, connecting it with others, is always
and fundamentally determined. In other words, city and society are treated as mod