baker hill applink overview
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AppLink™ Overview
Copyright © 2016 Baker Hill Solutions LLC – Confidential & Privileged
What is AppLink™? A web application combining data from Baker Hill
Origination, financial APIs, and other web services to produce a customized credit application process
An intuitive, easy to train and paperless application portal
Increased efficiency, your best practice process, Baker Hill customized workflow
AppLink
Custom Request Process
Financial Web
Services & APIs
BHOSWeb
Services
Benefits of AppLink™Ease of use
Branches are more comfortable submitting application through AppLink than other methods
Branch staff wear many different hats… the easier you make it, the more they will use it
Streamlined process Reduced number of calls to find status on deals Links guide RMs to requirements for complete
package i.e. checklists and disclosures Common platform for consumer and business
lending Connections to 3rd party software: Imaging, doc
prep, more
Increased application volume Increase application volumes without adding
headcount Branch comfort level has translated into
increased volume and approval rates.
Copyright © 2016 Baker Hill Solutions LLC – Confidential & Proprietary
What are clients saying about AppLink™?
Before AppLink™, a super regional Midwestern bank shared that they experienced these business challenges:
Paper applications were received from branches via fax or interoffice memo
No controls defining “complete applications” Applications were not clear (bad handwriting,
poor fax quality, etc) Confidential information was not secure–
applications came in over night and weekends – stayed on fax machine until the next day
Complicated applications (multiple products, collateral, borrowers) were not clear
No pipeline management capabilities
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With AppLink™, they reported:
Ease of use for sales force – more “consumer-like”
“Hard stops” to control application completeness
Seamless interface with B2B – eliminating a data entry touch point (reducing errors)
Very customizable
Copyright © 2016 Baker Hill Solutions LLC – Confidential & Proprietary
What are clients saying about AppLink™?
Before AppLink™, a $2 billion Southeastern bank shared that they experienced these business challenges:
Used an internally built workflow process with electronic application
Workflow system was designed to be linear and was not very flexible for changes during the loan process
Loss of internet connectivity caused applications to lock and required re-keying
Policy was controlled with a serious of Yes/No questions on the application
Retail applications had to be re-keyed into other systems
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With AppLink™, they reported:
Interface is very user friendly
Customizable application
Minimal training required; can build in “help text” as needed
Required fields and dependency rules ensure applications are “complete”
Facilitated more accurate reporting on applications in the pipeline
More efficient: focus on credit analysis and underwriting instead of incomplete applications
6 Copyright © 2016 Baker Hill Solutions LLC – Confidential & Proprietary
Where does AppLink™ fit?
Initially used on the front end of the application process, AppLink™ can interact with third party systems throughout the origination process such as:
Authentication solutions
Third party service providers
Document prep solutions
Imaging solutions
Copyright © 2016 Baker Hill Solutions LLC – Confidential & Proprietary
Tailoring AppLink™ pages
Our custom engagement team works with your project team to tailor the user experience
Field dependencies
Required fields
Navigation (answering one question can dynamically add more tabs; required fields
Tool tips
Field validation
Document management
Central repository for all documents required for each loan Built-in logic for labeling attached documents for:
Accurate indexing of loan documents Efficiency
Dependency logic built on document types, borrowers and/or guarantors, collateral, products, etc. User selects document type Additional related fields are revealed based on document type
selected and allow user to select from options Fields are combined to create consistent document labeling
Documents export into imaging system and are indexed appropriately
Copyright © 2016 Baker Hill Solutions LLC – Confidential & Proprietary