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CURRICULUM VITAE

Bala Trinadh JE-mail : BALA.MUNNA007@gmail.com

Mobile : 09886627077

OBJECTIVE:

TO OBTAIN A POSITION AS A SOFTWARE QUALITY ASSURANCE ANALYST

PROFESSIONAL SUMMARY:

4 years experience in Software Quality Assurance and Quality Control

Proficient in functional, negative, regression, system integration (SIT), acceptance

(UAT), load/performance, security, browser compatibility, and performance testing

Excellent knowledge and working experience in with test planning, test execution and

test results analyses

Excellent communication and presentation skills, self starter, quick learner, team player

Completed CERTIFICATION PROGRAM ON MANAGEMENT OF SOFTWARE

DEVELOPMENT by IIM-Calcutta in 2011.

Good understanding on Mainframe environment.

Hands on experience in using Tools like Endeavor, CA, BMC, MS Office.

Hand on experience in preparing UTCs, UTRs, UTPs, STCs, STRs, STPs.

PROFFESIONAL EXPERIENCE:

Worked as Software Engineerat IBM, Bangalore from Mar 2008 to Dec 2010.

Worked as Software Engineerat TCS, Bangalore from Jan 2011 to till date.

ACADEMIC PROFILE:

B.E from Andhra University in the year 2008.

(CPMSD)CERTIFICATION PROGRAM ON MANAGEMENT OF SOFTWARE

DEVELOPMENT by IIM-Calcutta in 2011. Topics covered in this program are given

below

Core Module:Software Engineering Economics(including Time/Effort Estimation)Software Project DynamicsQuantitative Techniques for Project ManagementSoftware Quality ManagementAccounting Principles and Project Accounting

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Team Management & Performance Assessment (including structuresand strategies for large projects)

Special Module:Managing Risk of Software ProjectsManagement of Self in OrganizationSoftware Business-Issues and PerspectivesIntensive Sessions on Campus (during campus visit)Case Analysis-Project Management

Experience sharing by Professionals in the field of Project ManagementOpen House

SIX Sigma green belt certified.

CMMI

TECHNICAL SKILLS:

Tools : CA, MS Office, IPMS(TCS internal), Endeavor.

Environment : Mainframes

DB2 CERTIFICATIONS: 700, 703

PROJECT EXPERIENCE: (IBM)

PROJECT # 1

Project Name : Regence BCBSClient : RegenceRole : Team MemberDuration : Mar 2008 to Dec 2010.

About Client:

Regence is 2.5 million members, here for our families, co-workers and neighbors, helpingeach other be and stay healthy and provide support in time of need. And we've been herefor members more than 90 years.

Regence is a nonprofit health care company. We offer individual and group medical,dental, vision and life insurance, Medicare and other government programs, andpharmacy benefit management.

We are the largest health insurer in the Northwest/Intermountain Region, servingmembers as Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon,Regence BlueCross BlueShield of Utah and Regence BlueShield (in Washington). Eachplan is an independent licensee of the Blue Cross and Blue Shield Association.

Description:

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Regence BCBS is maintenance and enhancement module. It is a healthcare project. In this projectmy role is in the Membership. It consists of both Online and Batch processing. Online screensdeveloped in CICS were used to enter/view membership details. The membership informationwas stored on VSAM files and COBOL, JCL was used to process the membership(CMS) detailsin Batch environment. The CMS performs several general functions for Regence. These functionsinclude:

1. CMS - It maintains group eligibility data2. MIP - It maintains Individual eligibility data

3. Co-ordination with CPS (Claim Processing System) also.

Roles and Responsibilities:

As a Software Tester and Quality Analyst I held the following responsibilities:

Understanding the low-level design document.

Preparing unit test cases and preparing test data.

Unit testing of Batch jobs and online maps.

Attending weekly status meetings.

As a production Supporter and Test Co-ordinator I held the following responsibilities:

Co-ordinate the Production and Test cycle & handle the abends.

Support the job cycles and resolve the abends to make sure all the jobs went fine.

Client focus/partnership:

I have built credibility and gained trust from the client by delivering good quality work.

I have received decent and satisfactory support and coordination back from the client. Moreover,I have maintained this relationship with clients to gain their continuous support, involvement andcontribution.

I have got appreciation in many SR's for delivering the system test results in time from theBusiness.

Teamwork & Collaboration:

In the REGENCE project, I have worked closely with other Team members. I always asked other

team members if I could help finish any tasks when I had finished my own work. When I was notsure about the solution, I asked the opinion from the team and shared my opinions with the teamwhen needed.I presented my lessons learnt and my experience to the team and encouraged them to exchangewhat they have learnt from the project so that we can avoid the same mistakes and the whole teamcan improve together. During this phase, I was also able to demonstrate my leadership skills.With limited resources and time, there were lot of pressures from the client and other teams, wehave helped and supported each other to withstand the pressure and get through the difficultiestogether.

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Professional Effectiveness:

I have consistently completed the clocking to REGENCE project punctually and correctlyaccording to IBM policy. In doing so, I have helped generate revenue to GBS, and therefore IBMin my home country. I have also been submitting expense forms on the first day of claimablemonth, which helps speed up the process of handling billings and collections.

I have actively participated in team meetings while working on the REGENCE project.

I have demonstrated my ability in fast learning and enthusiasm in searching for knowledge bymyself in order to get more understanding about the design and be able to provide goodconsulting and answer the clients questions. As I did not get involved in collecting the userrequirement at the beginning phase of the project, I have had to make a special effort to fullyunderstand the design and then use it to solve the problems effectively.

In this phase, I have learnt a lot about Health Care Business System and also I have completed theAHM 250 certification. I have successfully completed the DB2 Fundamental certification.

Besides knowledge about Healthcare, I have also gained knowledge on project managementduring his phase.I always seek suggestions and help from the senior consultants in IBM to handle difficulties in the

project, for example, I asked for advice from sravan who was a test consultant during Systemtesting for how to create claims and process claims to completion of System testing.

PROJECT EXPERIENCE: (TCS)

PROJECT # 2

Project Name : SupervaluClient : Supervalu-Supply ChainRole : Team MemberDuration : Jan 2011 to till Now.

About Client:

SUPERVALU is third largest food retailing company in the United States, with 2,505 food andfood/drug combination stores and annual sales of approximately $38 billion.This project is containing the core supply chain business functionalities for the Supervalu whichincludes the complete cycle of day to day business. It includes the applications Data Exchange,Retail Pricing, Orderwell, Buying and Division Accounting.

Roles and Responsibilities:

As a Quality Analyst I held the following responsibilities:

Co-ordination with Onsite BA for Requirements gathering.

Preparing unit test cases and preparing test data.

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Unit testing of Batch jobs and online maps.

Attending weekly status meetings.

Responsibly for Functional, Regression, UAT testing for my project.

Executing SIT and UAT test cases

Analyzing the code defects and tracking them.

Logging Variances / defects. Logging Change Control Requests.

Carrying out root cause analysis of the bugs identified.

Work assignment and Monitoring of the status.

Offshore Point Of contact for the team to the BA at onshore.

Setting up of tasks for team members in client side timesheet and in IPMS.

Maintaining IQAs, FIs, Defect logs as part of TCS processes.

Weekly Status reporting to key stake holders at onshore/offshore/ client.

Documenting all implemented solution & best practices. Estimating the total efforts required to deliver project and track efforts on weekly

basis.

Planning & Conducting Knowledge Transition for new team members.

Maintaining documentation for all the Deliverables.

Organising Fun activities monthly for team building.