7/30/2019 Ban tin so 32

1/32

So thang 09 nam 201232 TRUNG TAM KY THUAT TCLCL 3

Nang suatva phat trien ben vng

Mo hnh iem veNang suat Chat lng

Lean oi vi Cong ty mi

Hoi -ap ve LEAN

Improvement Kata

Hp tacvi SCQMTrieu Tien

7/30/2019 Ban tin so 32

2/32

NANG SUAT CHAT LNG

NHNg Ngi THC HiEN BaN TiN:

Ts. Nguyen Hu Thienvi s cong tac cua:

Ts. ang Minh Trang

Pham Thanh DieuBch Huyen

Cuoc thi anh APO nam nay anhan c hn 700 tac pham

cua cac tac gia t cac nc thanhvien APO. Viet Nam tiep tuc atthanh tch cao tai cuoc thi anh cuaAPO nam 2012 vi chu e Nangsuat va phat trien ben vng vi 1giai ac biet, 1 giai vang, 2 giai bacva 4 giai khuyen khch, chiem 8/12tong so giai thng c trao.

Cuoc thi anh do To chc Nang

suat Chau A (APO) to chc 2 nam/lan la mot trong cac hoat ongtuyen truyen ve y ngha cua nangsuat oi vi phat trien kinh te - xahoi. c to chc lan au vaonam 2001, cuoc thi a thu hut stham gia cua ong ao tac gia t19 quoc gia thanh vien.

Nguon: Trung tam Nang suat Viet Nam

Viet Nam oat giai ac biet cuoc thi anh APO2012 ve Nang suat va phat trien ben vng

7/30/2019 Ban tin so 32

3/32

1

NANG SUAT CHAT LNG

111

Trong 2 ngay 9-10/8/2012 tai aiBac, To chc Nang suat Chau

A - APO va Trung tam Nang suatai Loan a to chc Le cong bo anpham ac biet ky niem 50 nam hoatong va phat trien cua APO. en dbuoi le nay co Chu tch APO, TongTh ky APO, Lanh ao c quan nangsuat 20 quoc gia thanh vien va cacchuyen gia tham gia bien soan anpham Nang suat tai Chau A - Thaibnh Dng: qua kh, hien tai vatng lai. Ve pha chu nha co PhoTong thong ai Loan Den-Yih Wu(anh), a ti tham d va phat bieuchao mng buoi le.

Trong khuon kho buoi le, ai dient 20 quoc gia thanh vien a xem xet,anh gia ve nhng no lc thuc aycai tien nang suat cua APO, ong thilam ro ve nhng ket qua noi bat a at

c trong 50 nam qua. ai dien cacnc cung thao luan ve cac lnh vchoat ong chien lc ma cac APO taptrung trong nhng nam gan ay nh:Nang suat xanh, nang cao nang lccanh tranh cua SMEs, va thuc aytang trng da vao oi mi. Mot hoatong ac biet trong buoi le la toa amve C hoi va thach thc oi vi phattrien kinh te toan dien va ben vng taikhu vc Chau A - Thai Bnh Dng

vi s tham gia chia se ve tam nhnva quan iem cua cac nha lanh aonoi tieng nh ong J.T. Wang - Chu tch

kiem Tong Giam oc Tap oan maytnh Acer; ong Brian Marson - Chu tchVien Dch vu xuat sac Canada, Tiens V. Bruce J. Tolentino - Pho Tonggiam oc Vien Nghien cu Lua quocte, va Tien s Walter Kim - Giam ocieu hanh Cong ty Keosan.

Nhan dp nay, To chc Nang suat

Chau A - APO cung a a ra Tuyenbo ai Bac ve Nang suat va s phattrien toan dien, ben vng tai ChauA - Thai Bnh Dng vi cac khuyenngh ve thuc ay cai tien nang suatgop phan thc hien muc tieu ve phattrien toan dien va ben vng tai khuvc Chau A - Thai Bnh Dng.

ai dien Viet Nam tham d Hoingh va tham gia ong gop vao Anpham ac biet ky niem 50 nam hoat

ong va phat trien cua APO co Tiens Nguyen Hu Thien, nguyen Tongcuc trng Tong cuc Tieu chuan o

Nang suat va s phat trien toan dien,ben vng tai Chau A - Thai Bnh Dng

lng Chat lng, nguyen ai dienViet Nam tai APO, va Ong NguyenAnh Tuan, Giam oc Trung tam Nangsuat Viet Nam (Tong cuc TCLCL).

To chc Nang suat Chau A -As ian Productiv it y Organizat ion(APO) la c quan lien chnh phu, cthanh lap vao ngay 11/05/1961 vi vai

tro thuc ay phat trien kinh te - xa hoicac nen kinh te thanh vien thong quacac hoat ong nang cao nang suatchat lng. APO co 20 thanh vienla: An o, Campuchia, Bangladesh,ai Loan, Han Quoc, Hong Kong,Indonesia, Iran, Lao, Malaysia , MongCo, Nepal, Nhat Ban, Pakistan, Fiji,Philippines, Singapore, Thai Lan, SriLanka va Viet Nam.

(Nuon: Tun tm Nn sutVet Nm - VPC)

7/30/2019 Ban tin so 32

4/32

2

NANG SUAT CHAT LNG

2

Thc hien Thoa thuan hp tactrong lnh vc tieu chuan,

o lng, chat lnggia Tongcuc Quan ly Chat lng Nha nc(SAQM), CHDCND Trieu Tien(nay oi ten thanh Uy Ban Quanly Chat lng Nha nc (SCQM))va Tong cuc TCLCL ky thang 11nam 2003, ngay 3/7/2012, tai Hanoi, Tong cuc trng Ngo Quy Vietva Chu tch SCQM Choe Kwang

Rae a kyKe hoach hp tacgiaioan 2012-2013 e cu the hoa cachoat ong hp tac gia hai Ben.

Noi dung chnh cua Ke hoachhp tacc ky ket lan nay baogom cac noi dung: Tong cuc setiep tuc ho tr cac khoa ao taoPhng phap van hanh ITS-90;th nghiem tng thch ien t;GMP; GAP va tien hanh phantch cac mau chuan bao gom mau

khoang san, kim loai va dung dchphuc vu hoat ong th nghiem sosanh lien phong.

Phat bieu tai Le ky, Chu tchSCQM - ong Choe Kwang Raecam n Tong cuc a co nhng hotr thiet thc cho hoat ong Tieuchuan o lng Chat lng tai

Le ky ke hoach hp tac giai oan 2012-2013 gia tong cuc tieu chuano Lng chat Lng va uy Ban Quan Ly chat Lng nha nc chDcnD trieu tien

Doanh nghiep khoa hoc va congnghe c mien le ph trc bakhi ang ky quyen s dung at,quyen s hu nha; u tien chothue at, c s ha tang, cungnh c hng chnh sach uai ve tn dung au t ethchien d an au t san xuat,kinh doanh cac loai san pham,hang hoa hnh thanh t ket quanghien cu khoa hoc va phattrien cong nghe.

o la noi dung c neu trongd thao Luat Khoa hoc va congnghe do Bo Khoa hoc va congnghe chu tr xay dng va ccong bo lay y kien nhan dan.

D thao Luat a bo sungthem mot muc quy nh ve doanhnghiep khoa hoc va cong nghe.Cu the, ngoai mien le ph trc ba,u tien cho thue at... d thao exuat cac doanh nghiep khoa hocva cong nghe c hng che o

u ai mien, giam thue thu nhapdoanh nghiep nh doanh nghiepau t vao khu cong nghe cao ket khi co thu nhap chu thue oivi phan doanh thu t hoat ongkhoa hoc va cong nghe.

Ben canh o, doanh nghiepcon c u tien s dung trangthiet b nghien cu phuc vu chohoat ong nghien cu khoa hoc vaphat trien cong nghe tai cac Phongth nghiem trong iem quoc gia,

Trieu Tien va mong muon quanhe hp tac gia hai c quan ngaycang phat trien.

Trong thi gian lam viec tai VietNam, oan a vao tham va lamviec tai Thanh pho Ho Ch Minh.Nhan dp Trien lam Quoc te MTA

VIET NAM 2012 ve May Congcu, C kh chnh xac va Gia congkim loai, o lng, T ong hoatai Thanh pho, oan a en thamtrien lam va ghe tham gian hangcua Mang li Lean Six SigmaNetwork.

u ai oi vi doanh nghiep khoa hoc cong nghe

7/30/2019 Ban tin so 32

5/32

3

NANG SUAT CHAT LNG

3

Nham ho tr nang cao nangsuat chat lng va kha nang

canh tranh cua doanh nghiep, ngay22/2/2012 Thu tng Chnh phu aky Quyet nh 225/Q-TTg pheduyet D an Thuc ay hoat ongnang suat va chat lng thuocChng trnh quoc gia Nang caonang suat va chat lng san phamhang hoa cua doanh nghiep VietNam en nam 2020.

Trien khai D an 2012-2013,nha nc ho tr xay dng va nhanrong mo hnh iem ve ap dung hethong quan ly, cong cu cai tiennang suat va chat lng tai doanhnghiep, chi tiet nh sau:

Th n thc hen: T thang5/2012 - 12/2013 (thi gian thcte tuy thuoc he thong va cong cucu the).

Hnh thc ho t: D an ho

tr chuyen gia ao tao va hngdan doanh nghiep iem ap dunghe thong quan ly, cong cu cai tiennang suat chat lng a la chon.Doanh nghiep chu trach nhiemtrien khai ap dung trong pham via thong nhat va oi ng mot phanknh ph thc hien.

To chc, doanh nghiep quantam noi dung tren co the tmhieu thong tin chi tiet tren trangweb www.vpc.vn hoac xemPhieu ang ky xay dng mohnh iem tai http://portal.tcvn.vn/media/2-Mau%20dang%20ky%20DA2%2011Jun.docx.

c s m tao cong nghe, m

tao doanh nghiep, c s nghiencu khoa hoc va cong nghe cuaNha nc.Phan chia li nhuan thoat ong khoa hoc vacong nghe

Nham gan li ch gia cac bentrong hoat ong khoa hoc va congnghe, d thao quy nh li nhuanthu c khi chuyen nhng,

chuyen giao ket qua nghien cu vaphat trien c phan chia cho tacgia, cho chu s hu ket qua, cho

to chc khoa hoc va cong nghe

chu tr thc hien nhiem vu va chongi moi gii.

Ty le phan chia c thoathuan trong hp ong nghien cukhoa hoc va phat trien cong nghegia cac ben. Trong trng hpcong nghe c tao ra do s dungngan sach nha nc th tac giac nhan toi a 30% gia thanhtoan chuyen giao cong nghe. Tacgia va tap the to chc ap dungthanh cong ket qua khoa hocva cong nghe c ben s dung

ket qua khoa hoc va cong nghe

thng tr gia toi a 30% thu nhaptang them sau thue trong thi han03 nam.

Ben canh o, ngi moi giicho viec ng dung ket qua khoahoc va cong nghe c tao rabang ngan sach nha nc cungc hng toi a 10% gia thanhtoan chuyen giao cong nghe, mccu the va trach nhiem thanh toankhoan kinh ph nay do cac benthoa thuan.

Nuon: chnhphu.vn

Ho tr xay dng va nhan rong mo hnh iemve cai tien nang suat chat lng 2012-2013

D an Thuc ay hoat ong nang suat va chat lng thuoc Chng trnh quocgia Nang cao nang suat va chat lng san pham, hang hoa cua doanh nghiepViet Nam en nam 2020 a c Thu tng Chnh phu phe duyet va bat autrien khai t nam 2012. Mot trong cac noi dung cua D an la ho tr doanh nghieptiep can va ap dung nhng giai phap tien tien enang cao nang suat va chatlng san pham, hang hoa tren c s ap dung he thong quan ly, mo hnh, congcu cai tien nang suat va chat lng.Trong giai oan 2012-2013, cac noi dung trien khai cua D an bao gom: Tochccac hoat ong tuyen truyen, phobien kien thc ve nang suat va chat lngthong qua cac hoi ngh, hoi thao; chng trnh phobien kien thc tren truyenhnh, bao ch va cac an pham; Tochc cac khoa ao tao nguon nhan lc ethc hien cac chng trnh cai tien nang suat chat lng ve cac noi dung: Duytr hieu suat thiet b tong the(TPM); Mo hnh san xuat tinh gon - LEAN; 7 congcu thong ke (SPC); Quan ly chi ph dong nguyen lieu (MFCA); Quan ly muctieu theo BSC; Chuyen gia 6 Sigma ai xanh (Green Belt); anh gia nang lc

va hieu qua cong viec cua nhan vien; Xay dng va nhan rong mo hnh iemve ap dung: He thong quan ly nang lng ISO 50001; Duy tr hieu suat thiet btong the- TPM; Mo hnh san xuat tinh gon Lean; Quan ly chi ph dong nguyenlieu MFCA; Phng phap kiem soat chat lng thong qua ap dung 7 cong cu;He thong an toan thc pham ISO 22000; thc hanh tot 5S va Ho tr ap dungISO 9001:2008 tai cac doanh nghiep va va nho; Xay dng va trien khai anhgia s hai long cua khach hang oi vi san pham hang hoa cua doanh nghiep;Xay dng he thong ch tieu, phng phap o lng nang suat cap o nen kinhte, nganh kinh teva doanh nghiep. Xay dng phng phap x ly solieu va tnhTFP cap o nen kinh te, cap tnh, nhom nganh va nganh.

7/30/2019 Ban tin so 32

6/32

4

NANG SUAT CHAT LNG

Lam the nao e tang nang suattrong khi van giam c cactac ong tieu cc en moi trng?Tieu chuan ISO mi co the x lyc van e nay bang cach giupcac doanh nghiep cat giam nhngchi ph khong can thiet dan enlang ph ong thi tang cng cachoat ong bao ve moi trng.

Tieu chuan ISO 14051:2011Quan ly moi trng - Hach toanchi ph dong nguyen vat lieu vac To chc Tieu chuan hoa

quoc te - ISO ban hanh nham hotr cac to chc/doanh nghiep cohieu biet tot hn ve tac ong cuaviec s dung nguyen vat lieu vanang lng oi vi moi trng vatai chnh cua doanh nghiep. ISO14051:2011 giup thiet lap mot hethong thong tin ve quan ly cgoi la Hach toan chi ph dongnguyen lieu (MFCA). He thongnay c s dung e truy xuat va

nh lng dong chay va so lnglu kho au vao va au ra cuanguyen lieu trong doanh nghiep.He thong nay cung giup xac nhcach thc s dung nang lng vanguyen vat lieu, t o giup doanhnghiep hieu ro hn ca kha canhky thuat va hieu qua kinh te cuaviec s dung nguyen vat lieu egiup cat giam chi phi va tang linhuan cho doanh nghiep.

Giao s Katsuhiko Kokubu,thanh vien nhom cong tac phat

Bien lang ph thanh vangtrien ISO 14051 cho biet: Nhieudoanh nghiep cha y thc mot

cac ay u ve chi ph t that thoatnguyen vat lieu bi v d lieu naythng xac nh c t he thongquan ly thong tin, kiem toan moitrng thong thng. He thonghach toan chi ph dong nguyenlieu mang lai thong tin chnh xacva ro rang en mc co the thucay cac nha quan ly va nang caonang suat nguyen vat lieu va lamgiam ang ke nhng lang ph mot

cach hieu qua hn nhieu so vinhng phng thc truyen thongtrc ay. Giao s Kokubu ketluan: ieu quan trong nhat la hethong nay la khong ch giup cacdoanh nghiep tang li nhuan macon giup cai thien hoat ong moitrng va ong gop cho s phattrien ben vng.

Hach toan chi ph dong nguyenlieu (MFCA) c ap dung trong

tat ca cac lnh vc cong nghiepco s dung nguyen vat lieu vanang lng, nh cong nghiepkhai khoang, san xuat, dch vu vacac nganh khac. He thong nay cothe trien khai moi lnh vc congnghiep cac quy mo khac nhau,trong cac doanh nghiep a apdung hoac cha ap dung he thongquan ly moi trng; nen kinhte mi noi cung nh nhng nccong nghiep phat trien.

MFCA la mot cong cu quantrong trong hach toan quan lymoi trng va c thiet ke chuyeu cho viec s dung trong motbo phan hoac mot doanh nghiepn le, tuy nhien MFCA co thec trien khai m rong nhieudoanh nghiep trong chuoi cungng e phat trien mot he thong

tch hp nham s dung hieu quahn nguon nguyen vat lieu vanang lng.

Cong cu MFCA c phat trientai c vao cuoi nhng nam 90

va sau o c ng dung rong raitai Nhat Ban, tap trung vao viecgiam thieu lang ph nguyen vatlieu giup tang hieu suat kinh teva moi trng cua to chc. ay lamot trong nhng cong cu hu hieuve hach toan quan ly moi trng(EMA). EMA la tap hp cac nguyentac va phng phap c s dungtrong to chc, doanh nghiep elien ket giai quyet cac van e moi

trng vi muc tieu kinh te. Hiennay, cac to chc khong the boqua kha canh moi trng trongcac hoat ong cua mnh. Do vay,ho tm kiem nhng cong cu quanly gan lien vi moi trng e atmuc tieu ve kinh te.

MFCA la mot phng phapquan ly e tang cng s dunghieu qua nguyen vat lieu, gopphan lam giam chat thai, kh thai,phi san pham. MFCA lam tangtnh ro rang cua dong nguyen vatlieu, la cha khoa thanh cong egiai quyet va cai tien van e. Bangcach giai quyet van e nay, cothe lam giam bt phat thai, ongthi cai thien nang suat nguyenvat lieu va giam chi ph. ieu naycung hoan toan phu hp vi khainiem ve Nang suat xanh (GP), doo cac to chc co the trien khai

GP va MFCA ong thi tai n vcua mnh.Nguon: http://www.iso.org

7/30/2019 Ban tin so 32

7/32

5

LEAN 6 SIGMA

TS. aNg MiNH TraNg

XAY DNGTrong xay dng mot nha maymi, ngi ta thng tap trung vaoviec tao lap phng tien, thiet b vadung cu theo yeu cau cua Lean,cung vi viec sang loc, tuyen dungva ao tao nguon nhan lc mi.Nhom ky thuat can hp tac chatche vi tat ca cac nha thau nhamam bao thc hien ung thi hanqui nh. Bo phan quan ly nguon

lc phai tap trung vao viec bo trnhan s ung luc phu hp vi yeucau d an theo ke hoach e ra.Xem xet cac phng tienLean

Trc tien ngi at ke hoachphai bao am cac yeu cau ve botr mat bang phai c tuan thu.Nhng yeu cau nay phai bao gomviec lap ma so mau cho tat cacac ng ong va day dan, neu

co the th linh ong giam bt cacng ong va day dan en thietb. Trong mot moi trng Lean,do cai tien lien tuc co the oi hoichung ta phai thay oi lai cach botr thiet b.Xem xet thiet b Lean

Yeu cau thiet b phai ungkch c la viec quan trong khi taxac nh von au t cho d an.Khong nen mua xe hi neu chcan xe ap cung chuyen chc. Cac thiet b mua ve phaisan sang phuc vu moi trngLean. May moc phai co ca baotr e th ng may lan th baotr de tiep can nham tiet kiemthi gian thc hien qua trnh.Thiet b nen co ac tnh boi trnsuot i. Dung cac goi t boitrn se giam c thi gian dng

may. Tat ca cac ng day thietb nen mang ma so mau e denhan dang. Thi gian la ieu rat

quan trong trong mot moi trngLean. Dung ma so mau sac se

giam c thi gian bao tr. Neuco the nen thiet ke ra thiet b cothe bao tr suot i. Dng may lalang ph, nen bao tr trong luc maychay se giam bt lang ph. Nendung he thong cam bien khi thietke thiet b va dung cu. He thongcam bien ngan nga khong emay va dung cu b h hong vangan khong cho nguyen cong lamra chi tiet h hong.

Xem xet trang b dung cuDung dung cu ung kch c,khong co cho nao co dung cukhong dung la giam c lang phtrong qua trnh. Thiet ke chien lcthay oi nhanh dung cu ket hpvi ieu chnh nhanh au loat segiam thi gian dng may. Bo phandung cu phai bao am kha nangs dung khuon mau.Xem xet nhan s cho Lean

Chien lc nhan s cho Leanhau nh hoan toan khac vi chienlc nhan s oi vi san xuat khoi.Ta th xem xet cac ac tnh nhans cua Lean. Th ng may tronghe thong nhan s Lean:

* La mot phan trong mot nhomang thc hien quyet nh cho cacqua trnh;* Khong phu thuoc vao to trnge biet cong viec lam tiep theola g;

* Chu hoan toan trach nhiem vechat lng oi vi chi tiet mnhlam ra;

* c ao tao e lam c moicong viec co trong nhom;* Tap trung vao viec cai tien khongngng;* Phat tn hieu khi can ho tr;* Kiem soat so lng chi tiet tonkho bang mot he thong Kanban;* Co cho nao cho vat nay va vatnao cho cho nay;* c ao tao ky lng nham apng oi hoi cua mot moi trng

Lean;* Giup nhng thanh vien trongnhom.

AO TAOKhi tao lap mot triet ly cai tien

khong ngng trong mot nha maymi th rat can phai ao tao cho thng may biet cach lam viec trongmot moi trng Lean. Co rat nhieulnh vc phai ao tao, bat au bangtriet ly tong quan ve Lean. Buoi

ao tao au tien la giup ho nhandien muc ch cua san xuat Leanla g, tc la loai tr lang ph. Cacchuyen e cu the ve Lean se cgii thieu qua trong buoi trnh baytong quan nay.CAC CHU E AO TAO

- Lam viec theo tonhom: trongmot moi trng Lean la moi ngiphai thong nhat rang moi mot ca

the la thanh vien cua mot nhomlam viec. ieu quan trong cuanhom lam viec la phai cung nhau

Lean oi vi cong ty mi (II)

7/30/2019 Ban tin so 32

8/32

7/30/2019 Ban tin so 32

9/32

7

LEAN VI CONG TY

- Mot nha may hien th la motmoi trng ma bat c ai en thamquan trong vong 10 phut cungco the hieu c cac dong chaytac nghiep va cac van e thuoc

ve hieu suat. Nha may mi nentap trung vao cac ky thuat hien thphan xng nh:* Cac ng vach tren nen xnge xac nh v tr qui nh;* Cac ban tin co nhng o th capnhat thong tin ve tnh trang thchien;* Ma so mau;* Cac c xac nh cac khoang tacnghiep bnh thng;

* Cac mc ton kho toi a va toithieu. Cac th ng may phai biettam quan trong cua tng van e.

- Chat lng tai moi ni lamviec: la mot trong nhng van ethiet yeu tao ra ket qua cho sanxuat Lean. Cong ty Lean luon taptrung vao viec san xuat ra cac chitiet at chat lng. Phe pham vacha lai eu la lang ph. Moi motcong nhan eu phai biet rang mnhco trach nhiem ch giao cac chi tiettot cho nguyen cong tiep theo mathoi. Khong c e san phamh hong phai sa cha vao cuoing day.

-Xoay vong cong viec: oi hoimoi ngi eu co the thc hien tatca cac nguyen cong trong o lamviec. Moi thanh vien trong nhomeu co trach nhiem phai biet moi

cong viec trong nhom. Phan lncac moi trng Lean thc hienxoay vong cong viec sau moi hai

gi cho cac cong viec can dungsc lc, nham giup cac bap thtc s dung va ngh ngi euan tranh tnh trang nht moi gancot.

- He thong Andon: la phngtien nhan dien nhanh cho nao canc yem tr. Cac bang Andondung en tn hieu e bao chonhom trng, bo phan bao tr hoacngi cap vat lieu biet ni nao canco s yem tr cua ho ngay. Cacnhan vien phai biet cach hoat ongcua he thong Andon.

- Cai tien lien tuc (Kaizen):hng x nghiep Lean thng

xuyen anh gia tat ca cac quatrnh ong thi tm cach thc hiencong viec tot hn. Trong cac buoiao tao, phai lam cho moi ngithay c phai thay oi mat bangva qua trnh san xuat hien tai saocho san pham lam ra at hieu quacao nhat. To chc mong i moingi yem tr cong ty trong vieclam giam lang ph bang cach sdung nhieu phng phap tot hn

e san xuat ra cac chi tiet, giambt h hong, cai tien mc s dungkhong gian

Viec ao tao cho cac cong viecphai dung sc c u tien bat autrong nhom. Can xay dng motbieu o thi gian ao tao cho tatca th ng may cho tng congviec phai thc hien trong o. Cantheo doi s tien bo ve kha nangcua tng ngi th co the san xuatchi tiet at chat lng ben trong

nhp thi gian, va can ao taothem khi can thiet e th at ctoc o mong muon. So lng thi

gian can ao tao trc khi bat ausan xuat phu thuoc vao o phctap cong viec. Hay danh thi gianthch hp e ao tao nhan viencach thc thc hien tng nguyen

cong. Co nhieu cong ty voi va sanxuat trong luc ao tao cha ay use phai tra gia bang chi ph cao donang suat thap va chat lng kem.Cac cong ty thanh cong luon taptrung vao tong chi ph. Co nhieucan bo quan ly quen cach lap ngansach theo moi trng san xuat khoitruyen thong. Trong mot cong tyLean, ngi ta tap trung giai quyetcac van e tac nghiep va tai chnh

hng ve tong chi ph thay v cacchi ph rieng re. Ro rang la tongchi ph se c dung e ra quyetnh. Trong mot so trng hp, caitien mot khu vc (A) se sinh ranhieu van e khu vc khac (B).Mot tiep can ngan sach cho phepthay oi tai khu vc A, lam phatsinh nhieu van e khu vc B.Luc o nha quan ly tm moi cachep khu vc B phai lam sao cho

phu hp. Tiep can theo tong chiph se t choi co thay oi trongkhu vc A, v ho nhan thay tacong xau gay ra cuoi ng day.Cac can bo quan ly cung canc ao tao tren moi lnh vcneu tren. ieu quan trong la moinha quan ly phai hieu ro yeu caucong viec cua khu vc mnh phutrach. ieu quan trong khongkem la moi nha quan ly phai hieuthat ro rang triet ly cua Lean vacach thc cong ty ap dung Leane yem tr toi a khi thc hien.Ro rang la qua trnh ao tao matnhieu thi gian va oi hoi khanhieu chi ph. Nhng ve lau dai chiph ao tao nay se c bu apnhieu lan hn nh vao ket qua cuatac nghiep theo Lean va qua trnhcai tien lien tuc.

BAT AU TIEN HANHSau khi xay dng nha mayxong, thiet b a c lap at, nhan

7/30/2019 Ban tin so 32

10/32

8

LEAN VI CONG TY

vien a c ao tao va nhan sa san sang. o la luc ta co thebat au tien hanh san xuat. Tronggiai oan khi au, cac nha quanly tap trung lo ra san pham va bao

am sao cho cac he thong ho trluon san sang, trong luc toc o sanxuat van hay con cham. ieu ccky quan trong trong triet ly va thchanh Lean la phai duy tr nhng ga at c. Khi co van e xay ra,luon co mot so ngi muon quayve loi lam cu trong san xuat khoi.Ta phai loai tr ngay cach suy nghnay cang sm cang tot. Nhng vane can tap trung trong giai oan

khi au i t viec tao khai niemto nhom cho en viec at bang tincho cac nhom.Cac so o Lean

Nh trc ay a noi qua, cacso o ve Lean la mot phan cuatriet ly tac nghiep nham phan bietgia san xuat Lean vi san xuatkhoi. Cac so tac nghiep gom cohieu qua thiet b toan dien, hieu

qua, phng phap luan t ben tiben va thi gian i qua, xay dngtien o va tong chi ph.Xay dng khai niem nhom

Moi ngi th ng may lathanh vien cua nhom. Kch cnhom tuy thuoc vao khu vc sanxuat co san. Cac nhom nen bao

gom t sau ngi tr xuong baogom ca nhom trng. Nhom nhoth thong tin lan nhau nhanh hnva hieu qua hn. Trong nhieutrng hp nhom co hn qua sau

ngi. Hnh 4 cho ta thay bieu oto chc co hieu qua nhat gom comi thanh vien.ao tao cho cac nguyencong ban au

Cac th ng may trc tienphai thong thao qua trnh cua mnhtrc a, sau o mi chuyen sangcac cong viec khac trong nhom.Mot khi ky nang a thanh thao hoco the chuyen sang lam cac congviec khac trong nhom.

Hnh 5 ch cho ta cach thctheo doi ky nang at c. Nhnvao bieu o nay ta co the xac nhkhoi lng a ao tao cho moi thng may ve cac cong viec co

trong nhom.

Hng dan cong viec tieuchuan

Trong nhng cong viec mima th ng may can hoc, trchet la cac Hng dan cong viectieu chuan. Bc au tien lanhan dang tng yeu to cong viec.Th du tren hnh 6 co ti nam quatrnh lang ph (ch co bc 4 laco gia tr gia tang) cung vi thi

gian thc hien cac qua trnh. Thigian cho cac cong viec lang phbieu hien tren bieu o co the coma so mau khac e phan biet vicac cong viec tao gia tr gia tang.Cac bc cong viec c the hientren bieu o Hng dan cong viectieu chuan. Hnh 7 cho ta mot thdu ve cach the hien cac bc trenbieu o, qua o ta thay c cacc ong nao la lang ph trong quatrnh. Ta thay la con nhieu cho lam

viec can di cac ke cha hang gansat may hn na e giam bt thigian i lai.(Hnh 4)

(Hnh 5)

7/30/2019 Ban tin so 32

11/32

9

LEAN VI CONG TY

Tren bang Hng dan congviec tieu chuan nen co hng dancac yeu cau ve an toan, nh la tnhieu am thanh va tn hieu quanghoc nham bao ve ngi th, nhngthiet b an toan lao ong can trangb cho th Ngoai ra ngi quanly phai nhan dien coi cho nao canap dung cac cong cu Lean nh

phong nga sai hong va thay oinhanh.

Dong cuoi cung cua bangHng dan la cac ch ky chapnhan. Cac th ng may eu kyten vao e chng to la cac thongtin eu chnh xac. Sau cung la chky cua trng nhom, to trng vaquan oc.

Bang Hng dan cong viec lacong cu can thiet e ao tao cac

th ng may, no giup ta:* No nhac ta tuan t cac bc

cong viec;

* Nhan dien cho nao co lang ph,gi y moi ngi tm cach cai tien;

* Qui nh cu the thiet b an toancan s dung trong cong viec;

* Xem nh mot co ng cu ao tao cho cac th mi vao.Neu phai lam nhieu ca trong giaioan khi au san xuat, th ieuquan trong la cac th ng may

cua moi ca phai tan ong tat canhng g ghi trong bang Hngdan cong viec tieu chuan. Moingi eu phai tien hanh cong vieccung mot cach y nh nhau, nhvay nen giam c bien oi va baoam chat lng yeu cau.Bang tin cua nhom

Trong suot giai oan bat au,bang tin cua nhom c coi nhla mot cong cu lam viec. V bangtin la ni cha nhng d lieu vathong tin quan trong cua to, nhomva phong ban/phan xng. Qua

bang tin ta biet c tnh hnh sanxuat, an toan, chat lng, chi ph,tinh than lam viec cung vi nhnghoat ong thuoc lnh vc khacnh hoat ong bao tr chang han.

Hnh 8 cho th du ve cac bieu otren mot bang tin nhom. Tot nhatla cac bieu o nay co the thaomang i c.

Giai oan bat au khi aubang xac nhan cap hang ben trongva ben ngoai. Nhng van e phatsinh trong giai oan bat au canphai c loai tr mot cach cohieu qua ngay. Neu khong se conhieu rac roi phat sinh trong giaioan tac nghiep vt doc va bnhthng sau nay. Bc cuoi cungtrong giai oan bat au la ket thucke hoach vt doc.

VT DOCTrong giai oan vt doc, toc

o san xuat tang dan cho en khiat tien o qui nh. Moi he thong

eu c kiem tra khi toc o giatang. Khi co van e xay ra, tacan co sa oi e cho cong viecc suon se. Roi the nao cungco ngi muon ap dung cac bienphap thuoc san xuat khoi nhnen tang mc ton kho cho congviec so 7 e chung ta khong bthieu hang. Tro la phnh ayla ngi ta noi theo giong noi cuaLean. Them ton kho khong phai la

giai phap ung an. Viec au tienla ta phai xac nh van e bangcac d lieu, sau o van dung giai

(Hnh 6)

(Hnh 7)

(Hnh 8)

7/30/2019 Ban tin so 32

12/32

10

LEAN VI CONG TY

phap theo Lean. Viec tiep theo laphai thao luan ve nhng van e cokha nang xay ra trong giai oanvt doc.Khong can bang xuat hien

tren ng dayCho en khi mc o thanh thao

cua th ng may c anh gia thta khong c thay oi ng day(bieu o ao tao se cho ta thongtin). Xem xet lai bang Hng dancong viec tieu chuan va xac minhs tuan thu hng dan cua tng thng may. Xem lai cach bo tr cholam viec coi co hieu qua khong?Khi di chuyen vat lieu trong nguyencong co bao am vat lieu hao huttoi thieu khong? Cac yeu to congviec co b thay oi v ly do nao okhong? Van e thiet yeu la nen ieutra tnh hnh va dung cac cong cuLean e giai quyet van e.

Thi gian dng may qualau

Khi gap thi gian dng may lauqua mc, ta phai xac minh xemth ng may co thc hien congviec ung thi gian qui nh khong,va xem coi cong viec bao tr mayco c thc hien ung qui nhkhong? Can dung phng phapPareto e phan tch thi giandng may va biet ni nao can ckhac phuc.Th ng may ngong chc phan

Neu co van e xay ra pha trenng day san xuat hoac cua hethong cung cap vat lieu, ta phai

xem lai may moc/con ngi asan sang cha hoac co van elam ngng may. Neu van e nam

khau cung cap vat lieu, th phaixem lai lo trnh van hanh vat lieue xac minh tien o giao hang coung khong. Ngi van chuyenhang hoa phai cung cap thong tin

ve nhng van e nay. Co the vane nam he thong lap tien o.Ngi ta s dung he thong Kanbancho moi trng Lean. Vat lieu chc gia cong khi co yeu cau chkhong phai c theo he thong tieno ma lam.

Huy bo cac cuoc hopnhom

Hop nhom la bang chng congty co ap dung Lean. Huy bo caccuoc hop nhom la dau hieu tieucc cho cac nhom. Ta phai lap ke

hoach lam them gi e giai quyetcac cong viec un ong trong sanxuat thay v huy bo cac buoi hopnhom c qui nh t trc.Van e chat lng

Tang toc qua trnh gia conglap rap co the lam phat sinh nhieuvan e ve chat lng. Trong nhieutrng hp v ap lc thi gian nenngi ta khong tuan thu tieu chuanlam viec. Trong mot so trnghp khac, ro rang can phai apdung bien phap phong nga saihong. Du v bat ky ly do nao tanen dung cach phan tch nguyennhan coi revatm cach khac phuc.Dung chu ky PDCA la cach hieuqua nhat e giai quyet van e.ieu mau chotkhi giai quyetvane trong vt doc la dung cac kythuat Lean. Cac cach giai quyet

theo san xuat khoi se lam loangLean v hanh ong mang lang phvao trong cong viec.

CAC IEU KIENBNH THNG

Khi cac qua trnh trc o athc hien co ket qua, th qua trnhsan xuat bnh thng se tap trung

vao Kaizen. Neu khong th phaimat thi gian va nguon lc e chnhsa cac van e xuat hien trong cacgiai oan bat au va vt doc.Cac nhom hoat ong la nhngngi dan dat au tien cho quatrnh Kaizen. Ho s dung cac dlieu e nhan dien cac van e vatrien khai cac hanh ong khacphuc. Nhng ngi thc hien congviec can phai co gang cai tien

khong ngng.KET LUAN

So vi thay oi mot nha maya quen lam theo phng phapcu vi viec ap dung Lean ngayt au oi vi mot nha may mi,th trng hp sau de hn nhieu.V nha may mi giong nh mot tgiay trang. Tren t giay nay ngita bat au xay dng c s cho motnha may mi theo cac nguyen tacva ky thuat Lean nh a noi trongchng nay. Ket qua tac nghiepcua nha may mi se la: Vi motqui mo nho hn nen tien au tse t hn; Danh t khong gian choton kho hn; Tac nghiep theo os dung dong chay mot chi tiet;Lam viec theo nhom; Thi gianthong hang nhanh hn; Cai tienchat lng; To chc cho lam viec

ac biet tot; Dung so o Lean; Cohieu qua tot hn.TS. n Mnh Tn

7/30/2019 Ban tin so 32

13/32

11

KINH NGHIEM QUAN LY

Phng phap tiep can bat auvi mot t anh gia hien

trang goi la Lean Six SigmaAssessment, no hoan toan phuhp vi mo hnh trien khai chuanma cac to chc ap dung Lean SixSigma thanh cong la theo motcau truc chng trnh ao tao vahuan luyen- tren thc tien - trenmoi thanh vien on-site one-on-

one coaching. Trong t anh gianay cac chuyen gia Lean6SigmaNetwork se nhan dien c nhnghien trang thc te ve tnh hnhkinh doanh cua to chc thong quamot bao cao toan dien. Cac sanpham cua t anh gia la mot luo dong gia tr hien trang cua tochc, mot danh muc cac van ecan trien khai thc hien cai tientheo Lean Six Sigma, va mot ke

hoach e nh hng cho to chctrong viec chuyen oi mo hnhsang Lean Six Sigma. Chung toico gang ho tr to chc cua banthay oi bi chnh ban than banbang cach phat trien cho ban mots khat khao thay oi e tot hnva mot kha nang t thay oi trongto chc va sau o cung cap motbo cac cong cu va ky thuat enhan thc c s thay oi o. e

duy tr c ket qua, ban phai lamieu o cho chnh mnh - khong congi nao khac lam ieu o thaycho ban.

Nhng e ngh sau o baogom cac dch vu can thiet e thchien theo ket qua cua qua trnhanh gia hien trang. Sau khi hoanthanh anh gia, Chuyen gia t vanLean6Sigma Network se gii thieuen ban vi mot ke hoach toandien viec trien khai ap dung LeanSix Sigma va cac e ngh t pha

chung toi bao gom cac khoan chiph va cung cap cho ban mot cautruc cac khoa ao tao va huanluyen tai cho nham giup ban trongviec thc hien Lean Six Sigma motcach tot nhat va mang lai hieu quacao nhat.

A. Qua trnh anh giaQua trnh anh gia Lean Six

Sigma bao gom ba phan - I. Mot

lu o hien trang cua to chc, II.Mot danh muc cac trng hpcan thc hien trien khai LeanSix Sigma, III. Mot ke hoach choviec trien khai thc hien Lean SixSigma. Qua trnh bat au vi motbang cau hoi danh cho khachhang cua ban ni ma cac khachhang tra li cac cau hoi ve bannh la nha cung cap, khach hang,nang lc, qua trnh at hang, tochc, va cac qua trnh x ly khac...Muc ch cua nhng cau hoi nayc ban la e chuan b c s dlieu trc khi cac chuyen gia cuaLean6sigma Network en vi ban.Ket noi cac thong tin nay giup chocac Chuyen gia co cai nhn nhanhchong va chnh xac t yeu caucua khach hang oi vi to chccua ban, va cac chuyen gia se

co gang chuyen cac thong tin othanh cac hanh ong e trien khaiLean Six Sigma.

I. Lu o hien trangLu o hien trang la mot bc

tranh tong quat nhat hien th cacluong thong tin, va luong nguyenvat lieu vi lu lng cua no, valch trnh kem theo thi gian trongqua trnh san xuat kinh doanhcua To chc. Chung toi s dungcac nh dang va cac bieu tngtieu chuan phat trien bi He thong

san xuat Toyota va Hoc tap ethay cua Mike Rother va Johnshook. Lu o hien trang se cphat trien bi cac chuyen gia cuaLean6Sigma Network cung vicac thanh vien trong to chc cuaban. Phng phap cua chung toila khong ch thiet lap cac mocranh gii cua hien tai ma con chcach cho ban chuan b mot lu oanh gia s tien bo trong lng lai

cua To chc. Vi lu o hien trangnay, chung toi thiet lap cac ch soo lng Lean Six Sigma nh:Lead time, thi gian chu trnh, tyle chat lng, nang suat, va chso an toan... Tren lu o chungtoi se ghi nhan cac khu vc co choi cai tien hoac cac lang phang ton tai trong To chc cuaban. Cac lang ph se c nhandien e xac nh cac trng hpnghien cu cai tien ien hnh choviec tien en To chc Lean SixSigma. Phu thuoc vao o trngthanh ve Lean Six Sigma cua Tochc cua ban, ma chung toi co theong thi ao tao va gii thieu veLean Six Sigma.II. Danh muc cac trnghp can trien khai Lean SixSigma

Mot trng hp tng ong vimot d an can cai tien c nhandien t Lu o hien trang s dung

Tien trnh t van va cach thctiep can cua Lean6Sigma Network

7/30/2019 Ban tin so 32

14/32

12

KINH NGHIEM QUAN LY

cac d lieu hien tai cua To chc exac nh xem co bao nhieu tien cothe tiet kiem c thong qua viecthc hien trien khai cac d an LeanSix Sigma. Chung toi nhn vao

cac lang ph c xac nh t: dlieu cua khach hang, d lieu sanxuat kinh doanh, li nhuan, chatlng, ton kho, va chi ph cua giaohang tre... e xac nh gia tr cuad an Lean Six Sigma. Chung toisau o c tnh tong chi ph cuaviec trien khai thc hien Lean SixSigma gom dch ph dch vu tvan cua Chung toi va cac chi phnoi bo khac ma To chc cua ban

phai tra nham so sanh vi so tientiet kiem c hang nam khi trienkhai thanh cong Lean Six Sigma(ROI). Neu phan tch au t nayap ng cac tieu ch cua to chcth chung toi co the tien hanh vis tin tng cao viec trien khaithc hien Lean Six Sigma tai Tochc cua ban. Neu phan tch naykhong ap ng c cac tieu chcua To chc cua ban th chungtoi co the dng lai hoac anh gialai chien lc e tien ti cac thoathuan trong lng lai.III. Ke hoach trien khaiLean Six Sigma

Moi mot hoat ong trong kehoach trien khai eu co mot bo cachanh ong e xuat vi cac yeu cauve thi gian va nguon lc e hoanthanh ung cam ket. tieu bieu hoat

ong nay bao gom:- Phat trien cau truc Lean SixSigma nham thay oi nen tang cban cua to chc bang cach hnhthanh mot ban ch ao trien khaiap dung Lean Six Sigma va motoi ngu cac chuyen gia cai tienlien tuc theo Lean Six Sigma choTo chc:- Ke hoach ao tao cho quan ly vaieu hanh.

- Ke hoach ao tao cho nhanvien.

- Ke hoach phat trien mot he thongo lng hieu qua theo Lean SixSigma (the can bang scorecard).- Tam nhn dai han cho bo tr matbang theo Lean Six Sigma.

- Tam nhn cho lap ke hoach sanxuat va ieu o san xuat theo LeanSix Sigma.- Ke hoach cho th iem Lean SixSigma.- Ke hoach va thi gian cho ketrien khai vi quy mo rong khaptoan To chc.- Ke hoach va thi gian cho viecloi keo nha cung ng tham giavao viec trien khai thc hien Lean

Six Sigma.B. Ke hoach cho hoatong anh gia

Hai tuan trc khi anh gia,Lean6Sigma Network se gi choban mot bang cau hoi rat chi tiet.Ban phai ien vao tat ca cac dlieu va gi lai cho chung toi trckhi bat au ngay anh gia tai Tochc cua ban.

Lean6Sigma Network se gimot nhom gom hai en ba chuyengia trong vong ba ngay en namngay e cung vi oi ngu cla chon trong To chc cua ban,nhng ngi nay phai co kien thcsau rong ve to chc va c quyentruy cap vao d lieu ton kho, dlieu chat lng, d lieu san xuat,d lieu lng nhan vien, to chc,ke hoach dai han cua To chc.

Trong thi gian tai To chc bannhom se:- Tham quan chi tiet cac phongban chc nang, nha xng...- Phong van vi cac nha quan ly.- Len lch phong van vi cac phongban.

- Phong van vi cac quan lychuyen, nha xng.- Phong van vi ke toan.- Phong van chi tiet vi oi ngulanh ao c la chon tham gia

vao uy ban trien khai.- Phong van vi oi ky thuat hethong.- Phong van vi Mua hang.- Xem xet lai d lieu ve s hai longcua khach hang.- Xem xet cac d lieu san xuat.- Xem xet cac tieu chuan san xuatva hieu qua hoat ong.- Xem xet cac tai lieu lu tr.- Xem xet cac dong thong tin.

- Xem xet cac mo hnh mi giithieu cac tieu chuan.- Xem xet cac chi ph tien ch.

Lean6Sigma Network se chuanb lu o hien trang cua To chc,cac trng hp can cai tien va kehoach thc hien trien khai ap dungLean Six Sigma.

Lean6Sigma Network se trnhbay cac bao cao vi lanh ao cuaTo chc.

C. Chi ph e nghChi ph cho viec anh gia va

trnh bay phng an c tnh trongtrng hp ban khong ong y kyket hoac ngng ke hoach trien khaitiep theo Neu To chc cua ban lachon i tiep vi mot cau truc ao taohang thang va t van huan luyentrien khai thc te tai cho nh cac engh t t anh gia hien trang th

chi ph anh gia nay se c tnhvao chi ph cua viec trien khai thchien trong tng lai di hnh thchp ong t van la t mot nam ennam nam.

Phm Thnh Deudeu.phm@ccc.com.vn

7/30/2019 Ban tin so 32

15/32

13

KINH NGHIEM QUAN LY

Lean qua thc la 1 cong cuquan trong cho cong tac quanly mot n v, nhng se kho co theap dung/thc hien nhng n

v/doanh nghiep ang hoat ongva canh tranh chu yeu da trens dung lao ong gia re hay khaithac tai nguyen thien nhien, n vang c oc quyen hoat ong...tc la nhng n v cha can phaisuy ngh, xay dng nang lc canhtranh cua rieng mnh.

Thc te trien khai ao tao, tvan ap dung Lean tai cac doanhnghiep cho thay mot so kinh

nghiem nh sau:Cau hoi 1: ieu g la kho khannhat khi ap dung Lean?

Tra li: Kho khan nhat khi apdung Lean la lam sao ong vienc toan the CBCNV tham giacai tien/nang cao hieu qua hoatong cua mnh/n v, cong oanva phan xng mnh va chap nhanthay oi.

Do vay ban can thuyet phucva cung cap nhng thong tin canthiet giup CBCNV y thc c vaitro, trach nhiem cua ho. Chu y co2 moc thi gian quan trong vichung ta la nam 2015 va 2018 - khiViet Nam phai m ca hoan toantheo qui nh cua khoi ASEAN vaWTO.

Ngoai ra, van hoa Viet - luc naocung hoanh trang la khong phu

hp vi Lean. Lean oi hoi chungta phai tinh gon, tiet kiem, luon attieu tr hieu qua len hang au.

Mot so cau hoi ve LeanCau hoi 2: Cach nhanh nhate giup Sep quyet nh apdung Lean?

Tra li: Ban hay t duy nh Sep

- tc la xac nh c muc tieu ti2015 cua Sep/cong ty chung ta lag? Lam the nao e Cong ty thchien c muc tieu o - chung taa co ke hoach cu the cha? Lamthe nao e chung ta co the thchien thanh cong muc tieu o vi tlang ph nhat va nhanh nhat/hieuqua nhat?

Co le ban nen tap hp lai thanh1 nhom e nghien cu ky tnh hnhhoat ong cua Cong ty. Da vaoo ban xem xet nhng cau hoi

tren va hoach nh ra nhng gcan phai lam.Ban nen xay dng toan bo y

tng, giai phap cua mnh thanh1 bao cao khoang 30 phut, sau oxin va trnh bay vi Sep - cach haynhat e giup Sep thanh cong trongviec thc hien nhiem vu cua mnh,cua HQT giao cho.

Chac chan Sep se tao ieukien e a Lean vao hoat ong

thc te cua cong ty.Ban cung nen nh rang chungtoi luon ben ban, giup ban thc

hien thanh cong y tng cuamnh.Cau hoi 3: Trong thc tien thcong oan nao trong doanh

nghiep san xuat kho thchien Lean nhat?

Tra li: n v nao cung lachon nhng cong oan, bo phande ap dung Lean e thc hientrc, roi rut kinh nghiem va nhanrong ra cho toan doanh nghiep.Nhng bo phan de ap dung Leanla cac phan xng san xuat, kho,Kiem tra chat lng san pham- KCS... Kho khan nhat la khoi

phong ban, ac biet la cac phongth trng, ke toan, thong tin...

Thc te cho thay co rat nhieutiem nang ap dung Lean cho congtac quan ly, v du:

Quan ly tai chnh (s dung von,kiem soat cong n, ton kho...) vamang lai hieu qua cao cho doanhnghiep, ac biet doanh nghiepViet Nam.

Hoach nh va la chon ungsan pham, tap trung vao ung thtrng, khach hang quan trong/trong iem cung giup doanhnghiep chiem th phan cao, xaydng v the tot tren th trng.

Xay dng va tao ra, cap nhatnh ky bc tranh ve hoat ong cuadoanh nghiep, v the tren th trngcung rat quan trong, giup doanhnghiep luon kiem soat c sc

khoe cua mnh va a ra nhnggiai phap thch hp cho tng thiky phat trien.

Cong ty Phat trien Nang lc Quoc te(CBI) tap trung huan luyen/ao tao, t van giup doanh nghiepNang cao hieu lc, hieu qua cong tac quan ly; Ap dung mo hnh san xuat kinh doanh tinh gon, tietkiem, nang suat cao; La chon, xay dng chien lc phat trien phu hp vi kha nang, van hoa cuamnh; Kiem soat chat che hoat ong san xuat kinh doanh, luon sang tao ra gia tr mi; Hoan thienky nang lam viec chuyen nghiep, ac biet cho cac cap quan ly va Tong hp/chia se, nhan rong tri

thc giup nang cao hieu qua hoat ong. Ban tin xin gii thieu mot soy kien tra li cua Tien s TranNgoc Trung, Pho Giam oc CBI chung quanh viec ap dung Lean, kinh nghiem t cac Lp huanluyen, eban oc tham khao. Xin cam n anh Trung. http://www.quanlynangcao.com.vn.

7/30/2019 Ban tin so 32

16/32

14

NANG SUAT CHAT LNG

1414

Cau hoi 4: ieu g se danti ap dung Lean that bai taidoanh nghiep?

Tra li: Khong hieu biet thauao ve Lean (muc tieu, ban chat

cua no).Co the ban a c hoc,

nghien cu nhieu ve Lean, lamquen vi cac cong cu cua Lean,a cac cong cu vao thc te. Cothe ban cung a gianh nhieu thigian cho Lean nhng van khonggiup g cho viec thc hien muc tieucua mnh.

Lean phai c xem nh la1 phng tien e giup mnh thc

hien muc tieu nhanh hn va hieuqua hn.Cau hoi 5: Phng phap xacnh cac lang ph?

Tra li: Tot nhat la ban s dungnh ngha ve 7 loai lang ph theoLean.

Ban cung co the s dung cacphng phap khac nh Can bangkhoi lng - nh luat bao toankhoi lng; kiem toan nang lng;phng phap Material Flow CostAccounting (MFCA); hay bang trcquan cung co the xac nh ra caclang ph trong s dung cac nguonlc tai doanh nghiep.

Xac nh ra cac lang ph akho, a ra cac giai phap e giamcac lang ph con kho hn.

Chu y la ng a ra cac giaiphap giam lang ph tai bo phan cua

ban nhng lai gay ra qua nhieulang ph, phien ha cho cac congoan va bo phan khac.Cau hoi 6: Lean rat tot trongcuoc song, tai sao khong phobien rong rai hn?

Tra li: Lean qua thc la 1 congcu quan trong cho cong tac quanly mot n v, nhng se kho co theap dung/thc hien nhng nv/doanh nghiep ang hoat ong

va canh tranh chu yeu da trens dung lao ong gia re hay khaithac tai nguyen thien nhien, n v

ang c oc quyen hoat ong...tc la nhng n v cha can phaisuy ngh, xay dng nang lc canhtranh cua rieng mnh.

Khi doanh nghiep phai hoa

ong cung nhng kho khan Viet Nam (gia ca au vao tangvot hn 30-40 %, cach chnh sachieu hanh kinh te v mo luon thayoi kho lng va tao ra nhieu ruiro, lam phat cao, lai suat cao...),muon phat trien cung cac doanhnghiep tren the gii - tc la s dungnang suat lao ong, tri thc ecanh tranh, khi o doanh nghiepse can ti Lean.

Cau hoi 7: Lean a ap dung cac doanh nghiep tai VietNam the nao?

Tra li: Tai Viet Nam Lean chuyeu c cac cong ty lien doanh,co von au t nc ngoai ap dung.Cac doanh nghiep Viet Nam, acbiet la nhng doanh nghiep ln,nhng doanh nghiep co quan tamti cong tac quan ly cung bat autm hieu, nghien cu ve Lean. Motso doanh nghiep cung a ap dungmot so cong cu cua Lean nh thchien chng trnh 5S, bat auquan tam thao luan va tm cachgiam ton kho hay tieu chuan hoacong viec.Cau hoi 8: Cong ty nen batau Lean t khau nao trc?

Tra li: Khoa hoc 2 ngay veLean se giup can bo, ky s cuaCong ty nghien cu va hieu banchat cua Lean; a ra mot so d

an (nh cat giam ton kho; nangcao y thc lam viec cua CBCNV;xay dng ke hoach san xuat thchhp hn; giam sai hong...) apdung Lean.

Cong ty co the tiep tuc: Tonghp va nhan rong nhng kienthc a c pho bien cho toanthe CBCNV; Ra quyet nh thanhlap/ho tr cac nhom cai tien thchien th cac d an neu tren trong6 thang, sau o tong hp va rutkinh nghiem.

Nghien cu e trnh Ban TGve Chng trnh ap dung Leannham gia tang hieu qua san xuat

kinh doanh cua Cong ty da vaotnh hnh hoat ong thc te cuaCong ty, cac muc tieu ti nam2015 va s dung Lean e onggop/giup thc hien hieu qua cacmuc tieu tren.Cau hoi 9: V du ve nhng saihong tai 1 n v san xuat?

Tra li: Co rat nhieu v du, tamthi c phan chia nh sau: Saihong co the xay ra ngay t khinhap nguyen vat lieu ve, phatsinh trong qua trnh san xuat kinhdoanh, qua trnh bao quan, vanchuyen hay khi khach hang sdung san pham mi phat hienra loi.

Co nhng sai hong ma banthan doanh nghiep phat hien c,t khac phuc th ph ton con thap.Nhng sai hong ma do khach hang

phat hien ra se mat rat nhieu chiph e khac phuc.Co nhieu sai hong co the xac

nh c nguyen nhan va khacphuc c ngay.

Nhieu sai hong co the oi hoiphai nghien cu ky, tham tr phaithay oi ca thiet ke/cong thc,mau ma san pham mi ap ngc ung yeu cau va qui nha a ra.

Cau hoi 10: Trien khai Leanti toan the CBCNV?Tra li: Can c vao noi dung a

7/30/2019 Ban tin so 32

17/32

15

NANG SUAT CHAT LNG

1515

trnh bay tren lp ban hay loc ranhng noi dung can thiet va soanthao 1 bai trnh bay khoang 1 h(Nh long nhng muc tieu va tontai hien ang co tai doanh nghiep)

va thc hien ao tao cho 1 ca/kpsan xuat. Ban hay chup anh vaa nhieu v du thc te vao baigiang giup cac hoc vien de hieu,de tiep thu. Sau khoa hoc hay xin ykien ong gop cua moi ngi, nentrien khai Lean tai n v ra sao vabat au thc hien cai tien.

Bai trnh bay cho cong nhan sekhac so vi bai trnh bay cho cacnhan vien, to trng,... Can co baitrnh bay rieng cho khoi san xuatva khoi van phong, ky s.

e thc hien hieu qua, ban hays dung lc lng giang vien noi bocua doanh nghiep e giang day,nhan rong kien thc Lean cho toanthe CBCNV trong doanh nghiep.Cau hoi 11: Lam the nao eLean khong hnh thc?

Tra li: Neu Lean/cac cong cu

cua Lean c ap dung, luon bamsat muc tieu cua n v, giup nv hoat ong hieu qua hn th sekhong hnh thc.Cau hoi 12: Tai lieu cu theve ap dung Lean tai doanhnghiep?

Tra li: Mot so kinh nghiem apdung Lean ban co the xem tai:

T duy theo lean https://docs.google.com/file/d/0BxLWvnmXlcriQzVIRE

xmZjBReTZ2anRPYllGNnZyZw/edit.Nhieu cai choang ve Leantrong mot chuyen i chi.

http://www.quanlynangcao.com.vn/index.php?detail=news&viewid=35&page=6).

n gian, ngan gon, t langph la phng cham cua doanh

nghiep ban.http://www.quanlynangcao.

com.vn/index.php?detail=news&viewid=26&page=8

ISO thoi cha u http://www.quanlynangcao.com.vn/index.php?detail=news&viewid=73&page=1

Bai hoc t nhng d a nLean6sigma cha at muc tieu.

http://www.quanlynangcao.com.vn/index.php?detail=news&

viewid=50&page=4Lean va nang lc canh tranh

cua doanh nghiep Viet Nam.https://docs.google.com/file/d/

0BxLWvnmXlcriVW5NbFFqaTlSQUMzVXN5a0ZDM01Cdw/edit

Lieu cac doanh nghiep VietNam co the lam c cai madoanh nghiep Nhat ban a lam.

h t t p s : / / d o c s . g o o g l e . c o m / f i l e /

d/0BxLWvnmXlcriZVVjVTVZWV8tQmc/edit

Nang cao nang suat lao ongthong qua tai c cau hoat ongsan xuat kinh doanh.

h t t p s : / / d o c s . g o o g l e . c o m / f i l e /

d/0BxLWvnmXlcribVF2Zzd4bFNBX28/edit

Bao cao ket qua d an tietkiem chi ph s dung nguyen nhienvat lieu tai doanh nghiep.

h t t p s : / / d o c s . g o o g l e . c o m / f i l e /

d/0BxLWvnmXlcriUkw0ZUZXRnJGcjA/edit

Cau hoi 13: Lean ap dung vaocon ngi, thiet b hay quatrnh san xuat - hieu qua naocao hn?

Tra li: Lean la 1 cong cu quanly giup doanh nghiep s dung cacnguon lc (con ngi, cong nghe,thong tin, tai chnh, marketing,quan ly ) nham thc hien hieu quamuc tieu a a ra.

Con ngi la nguon lc chnh,

trung tam cua cac nguon lc cuadoanh nghiep. Neu con ngic la chon va ao tao, co ay

u nang lc, c lam viec trongmoi trng thch hp se giup sdung hieu qua cac nguon lckhac.

Do vay ap dung Lean la lamsao giup con ngi cua doanhnghiep co the phat trien/sang tao,thc hien thanh cong muc tieu vam c cua ho.Cau hoi 14: Nghien cu ve thtrng cua Cong ty nen thenao?

Tra li: Ban hay nghien cuky:

Moi trng hoat ong chung(tnh hnh phat trien kinh te xahoi, dan so, tnh hnh chnh tr vaphap luat, ky thuat va cong nghe,toan cau hoa, tnh hnh van hoaxa hoi),

Moi trng hoat ong cuanganh (ap lc cua ngi mua,ngi ban, nhng ngi mi gianhap, cac san pham thay the,cng o canh tranh) va xac nhra nhng c hoi va thach thc cho

hoat ong SXKD.Nghien cu hoat ong cua cacoi thu canh tranh va ban thandoanh nghiep, phan tch SWOT(iem manh, iem yeu, c hoi vathach thc) se giup a ra nhnggiai phap thch hp, giup HBC cothe la chon c ung th trngvanhng giai phap ap ng nhu caucua th trng va khach hang.Cau hoi 15: Ke hoach san

xuat (KHSX) thay oi nhieuth ton kho toi thieu co tanggiam theo khong?

7/30/2019 Ban tin so 32

18/32

16

NANG SUAT CHAT LNG

Tra li: e am bao san xuatan toan: khi KHSX hay thay oibuoc ton kho toi thieu phai tange ap ng cac yeu cau cua sanxuat.

KHSX on nh, t thay oi la1 yeu to quan trong giup giamhan mc ton kho toi thieu, nangcao hieu qua SXKD cua doanhnghiep.

e KHSX t thay oi ban nenbam sat th trng va khach hange d bao va xay dng ke hoachtieu thu hp ly. Ve ban chat: toanbo hoat ong cua doanh nghiepla phuc vu th trng va khachhang.

Doanh nghiep co the xay dng1 nhom, ai dien cho tieu thu, sanxuat, ky thuat, bao dng, hau can- nhom se hop nh ky va a ra,ieu chnh KHSX hp ly nhat, hanche thay oi va giup cac n v cou thi gian e thay oi kp thi,nang cao hieu qua SXKD.Cau hoi 16: Giam lang phtheo Lean co lam giam chatlng san pham? Mc toi u

nen the nao?Tra li: Lean la giup giam caclang ph, cac tieu hao - tc han ches dung cac nguon lc vt quaso vi yeu cau, tang hieu qua cacnguon lc.

Do vay ap dung Lean khongthe va khong c phep lam giamchat lng san pham/dch vu cuadoanh nghiep.

Lean luc au co the ap dung

trong quan ly san xuat, cai tiendan dan, sau o co the m rongap dung toan doanh nghiep hay

cho cong tac quan ly khac nhquan ly tai chnh, nhan s, thongtin, nh hng chien lc... tc langay cang sau dan.

Ban co the so sanh hieu qua

hoat ong cua n v vi cacdoanh nghiep cung nganh trongnc va quoc te e xem xet cacch tieu kinh te ky thuat hay mco hieu qua va tm cach ap dung,m rong qui mo va pham vi apdung Lean.Cau hoi 17: Lean co the apdung tai 1 phan xng?

Tra li: Co. Nhng nguyentac cua Lean co the ap dung

bat c n v nao, qui mo nao,doanh nghiep san xuat hay kinhdoanh, dch vu, phong ban hayphan xng.

Gii thieuCac khoa huan luyen ve cai

tien hieu nang thong qua caccong cu va phng phap tien tiennhat.TPM - 01 Hng dan trien khaiHe thong Bao tr Nang suat Toandien

( T P M : T o t a l P r o d u c t i v eMaintenance), 02 ngay, oi tng:tat ca.LEAN - 01 Nhan thc va thchanh He thong san xuat tinh gonLEAN.(Danh cho quan ly va ieu hanh),02 ngay, oi tng: lanh ao.6SIGMA-01 Six Sigma cholanh ao (Six Sigma for champion);02 ngay, oi tng: lanh ao

LSS-01 Gii thieu Cai tien lientuc/hng dan cach thc ket hpLEAN va SIX SIGMA trong qua

trnh cai tien, 01 ngay, oi tng:lanh ao.LSS-02 ai trang/White Belt -Nhan thc va thc hanh cai tienlien tuc vi LEAN SIX SIGMA, 03

ngay, oi tng: tat ca.Ltools-01 Hng dan thc hanhLEAN TOOLS - S o chuoi gia tr/Value Stream Mapping, 02 ngay,oi tng: tat ca.SSTools-01 Hng dan s dungMINITAB phan tch va kiem soatd lieu, 02 ngay,oi tng: tat ca.6SIGMA-02 ai xanh SIX SIGMA /Green Belt SIX SIGMA DMAIC, 08ngay, oi tng ngi a co chng

ch White belt; 10 ngay cho ngihoc t au.LEAN-02 Chuyen gia trien khaiLEAN - LEAN Implementer 06ngay cho ngi a co White belt,08 ngay cho ngi hoc t au.

Cong ty CP T van Cai tienLien tuc- CiCC a va ang giupkhach hang cua mnh tang hangtrieu USD li nhuan bang cach tvan/huan luyen ap dung trien khaicac goi giai phap tong the ve caitien nang suat chat lng.

CiCC la n v dan au tronglnh vc t van va huan luyen colien quan en cai tien hieu nangva s phu hp vi yeu cau cua cacchuan mc. CiCC a ho tr hangtram khach hang la cac to chc/doanh nghiep nang cao hieu quava hieu lc trong qua trnh tch

hp moi nguon lc noi bo va thchanh cai tien hieu nang nham atc cac muc tieu chien lc cuato chc.

Thong qua nang lc va quatrnh trien khai, CiCC se chuyengiao rat nhieu cac ky nang vakien thc can thiet, luon apng vt qua moi mong i cuakhach hang. CiCC t tin khangnh, khach hang se nhan c

cac gia tr ln hn rat nhieu sovi gia tr au t trong ngan hanva dai han.

7/30/2019 Ban tin so 32

19/32

17

NANG SUAT CHAT LNG

T viet tat:Industrial Engineering: IEIndus t r ia l and Sys tems

Engineering: ISE1. Tai sao IE nhan manhtnh he thong?

Co mot thc te la nganh IE taiMy trong nhng nam gan ay batau chuyen hng sang tnh hethong va dch vu, nhan manh vaoviec thiet ke cac he thong (systemsdesign). V he thong san xuat hienai gom nhieu yeu to tng tac

vi nhau va lam viec cung nhau.Kinh nghiem cho thay thay oi motthanh phan khong hieu qua chotoan he thong. Do vay, cac ky sIE c nhan manh vao phan tchcac he thong va thiet ke (systemsanalysis and design).

Tai Viet Nam, nen cong nghiepcon s khai. Rat can mot ngiKy s co the nam bat cach thcvan hanh cua he thong e co the

cha khi no o benh.2. Ky s cong nghiepch n thuan la congnghiep?

ni nao co cac he thong sanxuat (co dch vu, co san xuat rasan pham) th ni ay cac phngphap luan cua IE co at dung vo.Theo ngha o, tnh t industrialnen c dch ra la industrious,

noi en mot qua trnh c hnhthanh vi s kheo leo va can trong. nhieu bo mon (tren the gii), IEcon c goi la ISE. Bo mon chungta c goi theo cach nay.

3. IE c xem la nganhKy thuat nh the nao?

Ngi ky s noi chung se lamcong viec phan tch va thiet ke cache thong. Ky s ien se lam viecvi cac he thong ien, KS c khlam viec vi cac he thong C kh..vvKy s cong nghiep se lamviec vi cac he thong san xuat(production systems). Noi chung,phan ky thuat cua IE la mang ngdung khoa hoc va toan hoc ephat trien cac loai san pham va

dch vu nham muc ch phuc vu

cho con ngi. IE at trong tam

vao cach thc (way) ma cac sanpham va dch vu c lam ra, apdung cac cach giong nhau e taora san pham/dch vu vi cung mucch. ng di goc o nay, ngiky s IE co the khong trc tiep taora san pham ma ong vai tro hotr hoac mot xac nh cach thcmang tnh kinh te co the co chosan pham/dch vu.4. ieu g khien IE khacvi cac nganh ky thuatkhac?

Ve c ban, IE khong co motbo khung sn khoa hoc c bannh c hoc, hoa hoc hay ien t.Hn na, bi v mot yeu to chnhyeu trong bat ky he thong san xuatnao o la con ngi, IE co yeu tocon ngi trong o. Co the noi,chnh ieu nay tao ra s khac biet

can ban. Tai ai hoc bang NorthCarolina, kha canh con ngi conc goi la ergonomics, mac du

cac ni khac, no c goi la cacyeu to con ngi (human factors).Mot s khac biet tinh te khac giaIE va cac nganh ky thuat khac ola IE nhan manh vao toan ri rac.IE x ly cac he thong ma cac thongso cua no c o ac mot cachri rac thay v lien tuc.5. Khoa hoc nen tang choIE la g?

Bi v IE lam viec vi cachthc ma oi tng nao o cthc hien, cac cong cu cua IEnhan manh ti cac phng thce hieu cac he thong. Cac nganhkhoa hoc c s ta e cap en ola toan hoc, thong ke va khoa hoc

may tnh. ac tnh cua he thongv vay se s dung cac phngthc va mo hnh toan, thong ke,may tnh, dan ti viec xuat hiencac cong cu IE nh toi u hoa,cac qua trnh ngau nhien va mophong. Cac mon hoc cua nganhIE s dung cac nen khoa hoc vacac cong cu IE nh tren e giupsinh vien hieu c cac yeu tosan xuat truyen thong nh phan

tch kinh te, hoach nh san xuat,thiet ke v tr thiet b, he thong nangchuyen, cac qua trnh va he thongsan xuat, thiet ke cong viec, ho trra quyet nh, d bao trong congnghiep, quan ly logistics, chuoicung ng6. Tai sao thong ke laiquan trong trong nganhIE?

Tat ca ky s IE phai lay t nhatmot mon hoc xac suat va mot monthong ke. (Tai trng ta, hai mon

Gii thieu ve nganh ISE

7/30/2019 Ban tin so 32

20/32

18

NANG SUAT CHAT LNG

nay gop chung). ay la mon tienquyet cua KSCL, Mo phong vacac qua trnh ngau nhien (van truII). Hn na, cac mon hoc truyenthong eu can cac mo hnh thong

ke va thu thap d lieu e tm hieucac he thong.

Nh vay, tom lai, Ky thuat congnghiep hay Ky thuat he thong congnghiep la g?

IE lien quan en thiet ke cac hethong san xuat va dch vu. KS IEphan tch va ch ro ra cac yeu totch hp cua con ngi, may mocva cac phng tien khac nham taora he thong hieu qua va co nang

suat cao.

7. Kinh nghiem hoc taptai trng ai hoc

Thai o hoc tap Hoc v iem/hoc v kien thc: khoi lng hoc& to chc sao cho khoa hoc. Thai o hoc la mot phan quantrong the hien moi quan tam cuasinh vien oi vi nganh hoc vachon la nganh nghe tng lai.Ban khong xac nh cho mnhmot muc ch va thai o nghiem

tuc, ban se gap nhieu gian nane ton tai tai trng cho du banhoc nganh nao i na ch khongrieng g IE.

Phai tha nhan rang, quaniem hoc v iem ang chiem uthe hn so vi quan iem hoc vkien thc. Chnh ban phai to chcva sap xep sao cho co the canbang va gat hai thanh qua nh ytrong sc mnh. Cu the, hai cach

thc hoc nay cung se vach ra choban nen can oi khoi lng au t

cho tng mon hoc va to chc thigian hoc (ca nhan va nhom).

Khong ai co the giup banneu ban khong t trng thanh.Phng phap to chc hoc tap.To chat nao can thiet e hoc tapcung nh lam viec nhom: TeamLeader Members; Problems Members.

Hoc nhom la mot vu kh lihai khi ban biet ieu khien no, neukhong no se hai ban.

Thai o nghiem tuc, ton trongva nhiet tnh la ieu kien can. Ban nen a ra nhng noi qui

cho nhom e nhom co the hoatong hieu qua.

Nhom trng co the thay oiluan phien, nhng cot yeu la anhta la ngi v tr phai ngh cachnhom hoat ong tot theo nh mucch e ra cho ca nhom, anh khongphai ngi ra lenh hoac hng thu

cam giac an tren ngoi troc. Cac thanh vien neu khong

tham gia vao cac hoat ong chungtat yeu se lam hao mon pham chatqu gia, o la vinh d c phucvu cho nhom. o la moi quan hevo hnh 2 chieu, ban cong hien tot,nhom se tot. Khi nhom tot, ban setha hng c nhng li ch lnlao t no ma neu ban lam n oct khi ma co c.

Ban khong the song mai hoaitrong nhom. Nhom la ni giup ban

chia se y tng, tm kiem camhng, niem am me. Ban can motkhong gian t hoc cho rieng mnhe t phat trien ky nang khac cuaban than.

Nhom khong phai ni e bonrut y tng hoac sao chep v mucch vu li nao khac. Co the rang,ban se bien mnh thanh mot hnhanh di mc tam thng neu baneo uoi nhieu toan tnh co litrc mat cho mnh qua nhieu.8. Viec lam cua chung ta

Co the noi mot cau noi chantnh rang: Cho nao can con ngi,cho o can chung ta. Chung ta chthat nghiep ch khi:

8.1-Chung ta qua li e lammot cong viec ung ngha.

8.2- Hoac Cac he thong xungquanh chung ta hoan toan dorobot kiem soat va van hanh.

Nghe nghiep tng lai cua KSIE a dang. Ban co the apply vaonhng v tr ma ban a c ao tao.Co ban se noi: nganh IE khong

hap dan nha tuyen dung. Cac banse kho kiem viec lam. Khong thaynha tuyen dung nao ang tuyenKS IE ca, neu co th la QLCN.

Hay thc te: Nh chung toi a noi, nen

cong nghiep va dch vu chung tacon giai oan mi. Ngha laau mnh chan tay cha cng capva mi tap tenh. Cha the chay.Va ieu quan trong thc te la, ho

co the cha biet ho can g va canlam the nao e ho tot hn? (Mngoac cho nay, ban co the macsai lam nhieu lan va se tr nen tot

7/30/2019 Ban tin so 32

21/32

19

NANG SUAT CHAT LNG

hn. Tuy nhien, mot doanh nghiepkhong the san xuat lo vai t hangroi hy vong se co li nhuan caovao t ti).

e chay c, can chut thi

gian e ln len va tch luy.

Nganh chung ta cung capcho cac ban cong cu va c hoi egiup cho he thong ln hn ngoaikia cng cap hn va trng thanhhn. Theo mot cach hieu khac,no la mot moi quan he hai matco li cho tam v mo ln hn motnhom hoc.

Chung ta se noi ve ieu

chung ta lam c. Cac ban cungnoi ve ieu ban co the cong hienc. Moi ngi se noi va lamnhng ieu mnh co the tham giac. Xa hoi se tat biet.

Cau hoi thng hay at racua mot so ban ang hoc la: banl chon hoac khong biet hoc nganhnay ra lam g, tham ch do trngthi a ay. Ban khong phai lasinh vien duy nhat (thuoc nganh

IE) at cau hoi nay. Hay th hoinhieu ban khac tot nghiep nganh

khac nh Cong nghe Hoa, C Kh,Quan ly cong nghiep hay Xay dngth xem. Ho cung se co nhng lolang nh ban. Mot kha nang toi tenhat khi ban tot nghiep ra trng

la khong co mot cong ty nao tuyendung ban va ban se phai chet v lolang va buon kho. Chung toi chorang ban se gap ieu toi te hnnhieu so vi kha nang toi te nhat tren, o la ban se quanh quan(en am anh) trong au ve moilo nghe nghiep ma ban hay conrat xa e oi mat. Cac mon hoc,cac ky thi va cac moi quan he ca

nhan se ha guc ban trc khi banco nhieu thi gian e than van ves chon la nganh nghe cua ban.KS IE co the cong tac v tr:

Ky s d an: lap, ieu o,kiem soat ke hoach d an.

Ky s cong nghe (process

engineer), ky s nha may (factoryengineer) ten goi khac cua KS

IE. Cac cong viec co the tham giatuy theo phong ban, cac cong tya quoc gia eu co phong IE vinhiem vu tham gia vao thiet kehoac tai thiet ke, quan ly va tac

nghiep hoac cai tien he thong sanxuat & dch vu.

Quan oc nha may/ giam satsan xuat: ieu hanh & to chc sanxuat ap ng muc tieu san xuatnha may.

Ky s chat lng: tham giathiet ke he thong chat lng (eg,ISO) va kiem tra chat lng sanpham (eg. Lam QC).

Tham gia thiet ke va van

hanh he thong tien tien nh ERP,Lean.

Cac v tr lien quan en quanly, ieu hanh, hoach nh va ieuo, bao tr va bao dng, quan lyvat t ton kho, thc hien cac dan noi bo ho tr quan ly cap caotrong viec ra quyet nh he thongsan xuat/dch vu.

Cac bo phan logistics/quanly chuoi cung ng (Supply chainmanagement).

Cac c quan chnh phu veke hoach au t/xay dng/congchanh/the thao/chnh sach cong/nong nghiep va cong nghiep/giaoduc va ao tao.

Cac c quan y te: tham giavao cac lnh vc cham soc sckhoe (health care management)Ky nang cua ban hay kien thc

chuyen mon quan trong hn?Mon nao cung quan trong va hotr lan nhau. Tieng Anh tot khongch giup ban hoc tot va tang tockhi tiep thu kien thc chuyen monma con giup cho ban tm viec hapdan.

Ky nang: giao tiep, may tnh,tieng anh.

Chuyen mon: kie n th cchuyen nganh e giai quyet van

e thc te. Nuon: iSE goups Blo

7/30/2019 Ban tin so 32

22/32

20

KINH NGHIEM QUAN LY

Ph n g p h a p c a i t i e nImprovement Kata thachthc cach suy ngh cai tien truyenthongkhong co ke hoach naobao trum toan bo moi th, va ieuo la ung!

Improvement Kata la hnhmau nen tang cua Toyota trongviec hoc hoi e cai tien, thch ng

va oi mi. o chnh la phngphap a Toyota tien len at cnhng cap o cao hn cua hieuqua kinh doanh cung luc gia tangkien thc nhan s cua ho trongsuot tien trnh nay. ImprovementKata, trong o bao gom PDCA cuaEdward Deming - Len ke hoach(Plan), Thc hien (Do), Kiem tra(Check), ieu chnh (Adjust) (trcay la Hanh ong - Action), la nhhng cong viec theo muc tieu.Ban hoan toan c dan dat biviec ban muon au ch khongphu thuoc vao viec hien tai banang au. Kata la t co nguongoc t Nhat Ban ngha la cachlam. Mot Kata la mot hnh mau maban can thc hanh e hoc va traodoi ky nang. S cai tien lien tucmang tnh on nh va chnh thong

la mot ky nang can phai hoc hoi.Phng phap tiep canhien tai (kieu cu)

Trong the gii cai tien hiennay, chung ta eu b bao vay binhieu van e, lang ph qua trnh vacac c hoi cai tien. Da tren kienthc, kinh nghiem va xu hng,chung ta nhn thay mot nhomnhieu van e/ c hoi. Chung tach thay c nhng c hoi nam

trong gii han hien tai, ma khongnhn thay tat ca cac c hoi. Chungta bat au lao vao giai quyet cac

van e nay, v sao? Bi v chungqua quen thuoc, chung nam tronggii han hieu biet hien tai cuachung ta.

Bieu o ben di(*) the hien chotnh huong pha tren - cach tiepcan hien tai cua chung ta. Cac daucham en la tat ca cac van e, cacc hoi va lang ph qua trnh. Chung

ta la dau cheo mau o nam chnhgia, gii han kien thc hien taicua chung ta la ng mau o -chung ta ch nhn thay nhng vane trong pham vi ng mau onay. Chung ta bat au giai quyetcac dau cham o/en theo hngcua mui ten mau xanh am. Taisao lai i theo hng nay? Bi vchung ta thc s a biet ro cachgiai quyet cac van e o, chung tacam thay thoai mai khi thc hienchung. Chung ta ang thc hienviec x ly cac s co. X ly s cola oi pho lai vi nhng ieu batthng, co gang chong lai cac skien co tnh ngau nhien, viec maban ngh mnh can phai lam ngian ch v ieu o a xay ra.

Van e c ban cua phngphap tiep can hien tai la cac hanh

ong cai tien cua ban co the se

khong phu hp vi nh hngkinh doanh. Cac hanh ong caitien co the khong that s cai thienc hieu qua ve chat lng, nangsuat hoac an toan. No co the loai

bo mot nhan to cua mot trong bayhnh thai cua lang ph qua trnh,nhng co the khong co thay oinao en li nhuan cot yeu cua hoatong kinh doanh. V vay, doanhnghiep se khong thu c li ch gt cac hanh ong nay cua ban.Improvement Kata

Improvement Kata la phngphap tiep can khac theo 2 cachchnh:

au tien, ban bat au khongphai bang viec xac nh cac vane, lang ph va cac c hoi cai tien.Ban bat au bang viec xac nhrat ro rang ve ieu ma ban MONGMUON. Va ieu MONG MUON nayphai phu hp vi toan bo cac muctieu kinh doanh. Ban tr nen hoantoan ro rang vi tnh trang mongmuon nay, va khi nao ban muon

at c ieu o. Tiep en ban sebat au nhan dang tnh hnh hientai nhng ch tap trung vao cac chitiet can thiet e ban co the bat au,e ban thc hien bc i au tienhng ve tnh trang mong muon.

S khac biet chu yeu th haitheo Improvement Kata la bat aungay lap tc, tien hanh bc autien hng thang ve muc tieu mongmuon. KHONG CAN phai tieu ton

nhieu ngay e len ke hoach choviec ban se lam cach nao e atc ieu mnh MUON t nhngcai ma mnh ANG CO.

Theo cach tiep can nay, motkhi ban vt qua gii han kienthc hien tai, ban can phai cocong cu e giup ban tien len phatrc nham at ti c tnh trangmong muon. Cong cu nay goi laPDCA .

Bieu o ben di dung e minhhoa phng phap ImprovementKata. au tien ban can phai rat ro

Improvement KataPhng phap cai tien lien tuc theo Improvement Kata - Mot

phng phap tiep can mi me va thach thc cho viec cai tien

hieu qua kinh doanh.

Hnh 1: Phn php tep cn hen ny

7/30/2019 Ban tin so 32

23/32

21

KINH NGHIEM QUAN LY

rang trong viec xac nh tnh trangma mnh mong muon at c, ola Thach thc/Tam nhn c thehien ben phai cach xa bieu o. Luy dau cheo mau o (la ban) va cac

cham en (cac van e, lang ph,va cac c hoi) la hoan toan tngt vi bieu o ban au. S khacbiet la cho ban bat au hngve tnh trang mong muon ch bangcach giai quyet cac cham enTREN NG I cua ban. Caccham en nam trong hai ngmau xanh la cay chnh la cac trngai lam tac nghen tien trnh envi tnh trang mong muon cua ban.

ay chnh la cac tr ngai ma banCAN phai giai quyet e at ctnh trang mong muon. Ban batau phan au e hng en ieuma ban MUON. Ban se khongtap trung vao cac ieu khac (caccham en) xung quanh ban neuno khong gay ra rui ro cho vieckinh doanh.

Lu y rang vung mau xam

hnh ve pha tren giup ban vtqua gii han kien thc hien tai (lang mau o). Dau cham enau tien vt qua ng mau ova nam trong gii han cua hai

ng mau xanh la khong quenthuoc vi ban. Lam the nao ban cothe giai quyet c van e nay?Hay s dung cong cu PDCA. Sdung PDCA se loai bo cac tr ngaiva e lo ra ieu ke tiep trong suotqua trnh ban tien en muc tieu.PDCA tr thanh cong cu cai tiencua ban.

anh Nuyet, Con ty VsulWokplce austlss

The improvement kata is aroutine for moving from thecurrent situation to a new situationin a creative, directed, meaningfulway. It is based on a four-partmodel:

In consideration of a vision ordirection...

Grasp the current condition.De f i ne the nex t ta rge t

condition.Move toward that target

condi t ion i terat ively, whichuncovers obstacles that need tobe worked on.

In contrast to approachesthat attempt to predict the pathand focus on implementation,

the improvement kata builds ondiscovery that occurs along theway. Teams using the improvement

kata learn asthey strive toreach a targetcondition, andadapt based onwhat they arelearning.

T o y o t Kt definesmanagementas, the systematicpursuit of desired conditions byutilizing human capabilities in aconcerted way. Rother proposesthat it is not solutions themselvesthat provide sustained competitiveadvantage and long-term survival,but the degree to which anorganization has mastered an

effective routine for developingfitting solutions again and again,along unpredictable paths. This

requires teaching the skills behindthe solution.

In this management approacha primary job of leaders andmanagers is to develop peopleso that desired results canbe achieved. They do this byhaving the organization members(leaders and managers included)deliberately practice a routine, orkata, that develops and channelstheir creative abilities. Kata arepatterns that are practiced so theybecome second nature, and wereoriginally movement sequences inmartial arts.

In Japanese l anguage ,kata (though written as ##) is afrequently-used suffix meaningway of doing, with emphasis on

the form and order of the process.Other meanings are trainingmethod and formal exercise.

The Improvement Kata

Hnh 2: impovementKt (keu m) (*)

nuon, Bll Constntno

Li tac gia:Cam n ong Mike Rother va Bill

Constantino. Cong ty Visual WorkplaceAustralasias (www.vwaust.com.au),chung toi a va ang lam viec vi

cac khach hang ang theo tiep can vatheo uoi chng trnh Cai tien theoImprovement Kata. Chung toi cam nong Mike Rother (tac gia sach ToyotaKata) va Bill Constantino v nhng nolc trong viec phat trien phng phapImprovement Kata. Visual WorkplaceAustralasia a phat trien ky nang tiepcan theo phng phap nay & chungtoi cam n Mike and Bill v ieu nay.

Neu ban muon biet them chi tietve chuyen e nay, vui long lien he

tac gia qua a ch email: nguyet@vwaust.com.au. Tac gia rat vui longc lang nghe va chia se.

7/30/2019 Ban tin so 32

24/32

22

TRAO OI KINH NGHIEM

22

S on nh cua kieng ba chanc van dung pho bien khongch trong cac cau hat dan gian,trong lch s nh Cu nh kinhthanh Hue hay trong truyen Tamquoc ma con c e cap trongkhoa hoc quan ly.

Mi ay, giao s Kopelman,trng quan tr kinh doanh NewYork a e xuat mo hnh 3D (threedimensions) trong quan ly.

Theo giao s, s thanh congcua doanh nghiep da tren ba yeu

to c ban:1. S thoa man cua khach hang

- khi mua san pham hay dch vu cuadoanh nghiep khach hang tin rangho nhan c gia tr tot.

2. Hieu qua trong viec s dungvon va cac nguon lc khac cuadoanh nghiep.

3. S thoa man cua ngi laoong - tien lng va cac khoanphu cap, nhu cau phat trien nghenghiep va nhu cau ca nhan co thoaman khong

Ket luan cua Kopelman da trenc s mot cong trnh nghien cu cacmo hnh doanh nghiep, to chc phichnh phu va chnh phu. Kopelmanchon oi tng khao sat la ngi laoong v theo ong trong nen kinh tedch vu, ac biet oi vi nen thngmai ien t ngi lao ong tr nen

quan trong hn bao gi het, tren caoi ngu quan ly, khach hang va coong cua doanh nghiep v nhngly do sau ay:

* Ngi lao ong la nguon thongtin tot nhat ve thc tien kinh doanhcua cong ty.

* Thoa man nhu cau cua ngilao ong la bc khi au trongviec thu c s thoa man cuakhach hang theo nguyen ly: Cong

ty khong the mong i ngi laoong oi x vi khach hang tot hnnhng g ho c cong ty oi x.

* Neu cong ty muon nang caotnh hieu qua trong kinh doanh e

lam vui long khach hang th ngilao ong phai c vui trc. Neukhong, chnh muc tieu nang caohieu qua kinh doanh se khai thacsc lao ong cua ngi lao ong vakhien ho co the se bo doanh nghiepi ni khac.

Mo hnh quan ly cua Kopelmana c anh gia cao. GeraldOlivero, Giam oc Cong ty Tvan Giai phap Nguon Nhan lcchuyen day quan ly cho cac giamoc doanh nghiep New York noi:Cong trnh nghien cu nay co thegiup cac nha quan ly hieu congviec cua ho tot hn. Cac nha quanly doanh nghiep thng co ganglam nhng g v the cua ho. Congtrnh cua Tien s Kopelman giup nhaquan ly thc hanh cong viec cua ho

tron goi ma n gian.Cac cong ty ln cua My cunga ap dung ket qua nghien cucua Kopelman. Xerox, cong ty 20ty ola la mot v du. Sau khi a xamnhap vao nhieu lnh vc nh xuatban, phu kien may tnh va cac lnhvc khac nhng khong thanh cong,Xerox a nh hng kinh doanhtrong lnh vc x ly van ban. Ngaynay, Xerox a thoa man khach

hang cua mnh t cac tong congty en cac doanh nghiep nho vicac may photocopy, may in, may

fax. Tren lnh vc quan ly tai chnh,Xerox c Fortune bnh chon

la mot trong nhng cong ty hangau trong so 100 cong ty ln cuaMy. Xerox mang lai li suat au tcho co ong en 62% trong nhngnam qua. Xerox hien khong gapkho khan trong thu hut nha aut t ca hai nh che va ca nhan.Cong ty c tap ch Fortune xephang trong so 100 cong ty ngau cua My. Trong quan he vingi lao ong, Xerox la mot trong

nhng cong ty My dan au trongviec gianh c s trung thanh vas tan tuy cua ngi lao ong. Theomot bao cao nghien cu cua Trungtam nghien cu nguon nhan lc caocap cua ai hoc Cornel, trong motky nguyen ma trung bnh cac giamoc gi v tr mot cong ty khoang3,5 nam, Xerox noi tieng v s ganbo lau dai cua ngi lao ong. Motphan cua s thanh cong trong quanhe vi ngi lao ong la v cong tycam ket cho phep ngi lao ongthc hien quyen cua mnh.

T nam 1995, cong ty tao ranhng oi t quan, tang cnghuan luyen e giup cho cac aidien khach hang hoat ong hieuqua. Cong ty tang huy chng vaghi ten len bang danh d oi vinhng ngi ong gop cai tien

quy trnh cong viec va phat triencac ke hoach hanh ong thc tien.Hn na, cong ty co che o khenthng bang tien mat, hien vat vacac phan thng nay c nangcap lien tuc.

Trong mot th trng ma strung thanh cua ngi lao ongtr nen bat bnh thng, s thoaman cua ngi lao ong ong motvai tro to ln trong viec gi chan

ho. Nhieu cong ty gap kho khantrong viec gi ngi lao ong cotay nghe cao vao nhng thi iem

Mo hnh 3D trong quan ly doanh nghiep

7/30/2019 Ban tin so 32

25/32

23

TRAO OI KINH NGHIEM

23

nhu cau ve tai nang ang can kp.Chi ph cho viec thay the ngi laoong co ky nang co the tao ra motkenh thao can nguon tai chnh cua

doanh nghiep. Theo tnh toan cuagiao s Kopelman, cong ty tieu tont 1 en 2,5 lan mc lng c bane tm ra ngi thay the v tr controng cua mot ngi lao ong co kynang a ra i. Trong boi canh chso that nghiep trong nen kinh tethap, s gi chan ngi lao ongcon kho khan hn nhieu v co nhieuc hoi nghe nghiep vi mc lnghap dan.

Theo Kopelman, mo hnh cuaong ch la mot s uc ket t thctien, nhieu cong ty a ap dung

mo hnh quan ly 3D t ngay authanh lap. Sam Walton, sang lapvien cong ty Wal-Mart luon no lcv s thoa man cua khach hang,

tang trng nguon von va s thoaman cua ngi lao ong. Nh vay,cong ty a tang trng gap oi tngnam mot ke t nam 1962. Giongnh nhieu nha sang nghiep noitieng khac, Walton tin bang cachthc ma quan ly cong ty oi x vingi cong s la phien ban chnhxac nhng g cac cong s oi xvi khach hang. Moi quan tam cuaWal-Mart oi vi 900.000 ngi

lao ong cua cong ty la mot huyenthoai: Cong ty la to chc au tienchao mi s chia se li nhuan va

co phieu quyen chon cho cac congs. Wal-Mart con noi tieng ve viecchia se thong tin vi ngi lao ongva ton trong y tng cua ho. Vao

moi sang th bay, van phong cuaWalton m ca e tiep va on nhannhng y tng cua ngi lao ongtheo chng trnh ong at ten: Toico mot y tng. hay Lay Chua!Hom nay la th hai. - ngha la, thayv mat th hai, tai th bay oi visinh vien hay cat cm, bm xe oivi cong nhan vien, Sam Waltonmuon ngi lao ong trong cong tycua ong nong long en cong ty va

hang hai lam viec t moi sang autuan en cuoi tuan!VNSON Cop su tm

Nhng nha lanh ao doanhnghiep thanh cong luon sansang lang nghe, khong khatkhe vi nhng ngi gap thatbai va hoc hoi khong ngng.Luon san sang lang nghe

Nhng nha lanh ao xuatchung luon giao tiep hieu quadi moi hnh thc. Trong moitrng doanh nghiep, nhan vienluon m c rang ho co the gapsep moi ni, moi luc e nhan

li khuyen hoac ch th. V the lanhao phai luon san long cung capmoi thong tin ma nhan vien cane ho co the thc hien cong viec mc tot nhat co the.Hieu tng cong viectrong cong ty

Ngay ca nhng ngi khonglam lanh ao cung y thc crang thanh cong cua mot to chcphu thuoc vao viec cac sep co hieu

c ban chat va vai tro cua tngcong viec trong to chc hay khong.Nhng nha lanh ao xuat chungbiet cach anh gia tng nhan vien,ong thi phai tm moi cach e

nhan vien biet rang ho ang gia vaquan trong vi to chc.

Khong khat khe vingi gap that bai

ng nhien lanh ao co quyench trch, ky luat hoac sa thai ngidi quyen khi ho mac loi hoacthat bai. Nhng thay v trng phatnhng ngi gap that bai, sep nenco gang giup nhng ngi o sacha sai lam e co the at cthanh cong trong tng lai. Mot

nghien cu khoa hoc cho thay khigap that bai con ngi rut ra nhieubai hoc bo ch hn so vi luc ho gathai thanh cong.Gng mau

Lanh ao xuat sac nhat phai latam gng tot oi vi nhan vien.Cap di co xu hng c x va

lam viec theo nhng viec ma captren thc hien. Chu doanh nghiep

muon nhan vien an mac, phatngon, c x, lam viec the nao thban than ho phai lam ung nhthe. Neu lanh ao hay chi the,ho se kho ma yeu cau nhan vienan noi nghiem tuc.Hoc hoi khong ngng

Ngay ma mot ngi cam thayanh ta (hoac co ta) biet het moi thtren i chnh la ngay toi te nhat.

Nhng nha lanh ao sang suot luonhieu rang chang ai co the biet moith va cuoc song luon co nhngth mi e hoc hoi. Ho luon quansat nhng ngi ben trong va benngoai cong ty e tm kiem nguoncam hng cho viec nang cao hieubiet. Ngoai ra ho con phai biet cachtruyen am me hoc hoi sang nhanvien, nhng ngi quan ly cungcap hoac cap tren. Mot nguyen tac

vang ma cac nha lanh ao nen tuanthu la: ng bao gi yeu cau nhanvien lam mot viec ma ban than bankhong t lam c.

Th Dn (theo Fobes)

5 pham chat pho bien cua lanh ao tai ba

7/30/2019 Ban tin so 32

26/32

24

TRAO OI KINH NGHIEM

24

Khi con rat nho, toi a nghe vaoc rang coi song cua chungta ch la coi tam. Khi chet i chungta chang the mang theo bat c thg, ch co nhng g cho i la contruyen lai mai. Khi con tre, con vatva trong cuoc mu sinh va tm chong trong cuoc song, rat t ngi

suy t ve van e nay. Toi cungvay, 28 tuoi la cai moc toi bat auco nhng tran tr va trai nghiem vetriet ly sau xa nay cua s song.

S thc tnh bc au en vitoi t lan oc cuon sach B quyetlam giau v ai nhat trong lch scua Joe Vitale". Tac gia khangnh rang b quyet lam ra tien vai nhat trong lch s loai ngi lahay em cho ngi khac tien. Ong

a lay dan chng t cuoc song cuarat nhieu cac ty phu noi tieng trenthe gii e chng minh.

Ong viet, John D. Rockefellerday con triet ly sau xa cua aolam giau rang: T khi cha mi conhng ong tien au tien, t hoicha con la mot a tre, cha abat au cho tien. Cho en nay chavan tiep tuc lam ieu nay. Va khicang co nhieu tien, cha cang chonhieu hn

John D. Rockefeller muon conmnh hieu thau mot c che vanong cua cuoc song: Neu emtien cho i va khong mong i hose tra lai th tien se quay tr lai vingi cho t mot ni khac, nhieuhn gap tram lan.

oc nhng dong Joe Vitale vietve b quyet lam giau, toi bat au y

thc c ve th 2 cua viec choi. Ve c cua s mat. Neuhieu theo ngha rong hn - khong

ch la giau co ve vat chat - ban sethay: Cho i cai g, ban se nhanc va tr nen giau co hn caio.

Cho i s t te, ban se nhanve s t te nhieu hn gap boi; choi tri thc, ban se nhan ve tri thcnhieu hn gap boi; cho i tnh yeu,

ban se nhan ve tnh yeu nhieu hngap boiTng t nh vay oi vi cai

ac. Neu gay thu han, ban se nhanc ay ap oan thu; Neu keo kiet,khi can ban se b ngi khac phuitay quay lng lai Chnh ban langi tao nen mach chay cua cuocsong tinh than xung quanh ban.oc en ay, chac nhieu ngico y ngh rang khong co g mi.

Va mot ieu na cung rat cu: Bietva tin la mot khoang cach rat xa.Toi cung khong nam ngoai quyluat o.

Doanh nhan vi triet ly Cho - Nhan

Cu be gn M Phnh, 3 tuo, n dntoc Meo H gn, b un th hoc mt.anh: L.D.

S thc tnh lan au tien en vi toi khi oc cuon sach Bquyet lam giau v ai nhat trong lch s cua Joe Vitale. Tac

gia khang nh rang b quyet lam ra tien v ai nhat trong lchs loai ngi la hay em cho ngi khac tien.

Nhng nam tiep theo cua cuoci toi bat au chiem nghiem chan

ly o bang chnh trai nghiem cuamnh. Toi chap chng kham pha,thoat tien vi thai o na tin nang, cang ngay phan tram tintng ngay cang cao. Va choen mot ngay, sau khi xay ra mots kien ac biet, toi hoan toan bkhuat phuc.

au nam 2009, toi cung mot songi ban tam huyet thanh lap ranhom thien nguyen La Me Xanh.

Bat au vi cha ti 50 ngi, ennay a co ti hn 200 thanh vien.Sang Chu nhat hang tuan, chungtoi eu ti Vien K2 Tam Hiep,Ha Noi - benh vien chuyen ieutr can benh ung th - tham cacbenh nhan nho tuoi b can benhhiem ngheo. ay, chung toi ttay nhom bep, nau chao, bonchao va ke chuyen, oc th chocac em.

Nhng dp le Tet, chung toi tochc nhng buoi van nghe nhonho. San khau c dan dngn gian trong chnh phong hopcua cac bac s hoac ngay ngoaisan benh vien. Mat cac khan gianho lap lanh niem vui, cho du cacem ngoi xem vi nhng ong truyentreo lung lang, vi nhng cai autroc loc v nhng t hoa tr, vi

nhng gng mat con tai dai saunhng ca phau thuatNhng lan en ay, toi thng

xuyen cho cau con trai 6 tuoi icung. Tuy theo sc cua mnh,chau tham gia vao nhng vieccua chung toi. Co le, tai ay lanau tien, chau nhn thay nhnggoc khac cua cuoc song t nhngngi ban kem may man hnmnh. Nhng benh nhan nho tuoi

ay khong nhng phai chong choivi can benh hiem ngheo, ma conphai chien au vi s ngheo kho.

7/30/2019 Ban tin so 32

27/32

25

GII THIEU

25

Toi cam nhan c s xao ongmanh trong tam hon chau sau sra i cua be Giang M Phnh, 3 tuoi,ngi dan toc Meo Ha Giang, bung th hoc mat.

Mac benh hiem ngheo, nhngbe Phnh ra i khong v can benhquai ac nay ma b suy kiet the chatv gia nh khong co ieu kien chamsoc tot. Trong nhng ngay ieu trtai Ha Noi, hai bo con chau Phnhch co 5 nghn ong chi tra cho sinhhoat 1 ngay. Be Phnh mat cuoi nam2009. Sau tuoi, con toi u hieu vi5 nghn ong th co the mua cnhng g.

Bang i hn 2 thang. Sau Tet,chau ngoi em so tien mng tuoicua mnh. Tan ngan mat mot luc,chau mang toan bo so tien o acho toi va nh bo chuyen cho cacban benh vien K2. e th con, toia gi y rang, con co the dung sotien nay e mua o to, mua bo o chisieu nhan ma con thch nhng caucon trai van nhat quyet: Bo mua oan cho cac ban giup con. Toi sngsot cam nhan c mot quyet nha chn cua mot a tre con non nttren moi phng dien.

Hanh ong cua con lam toi thaothc ca em hom o. Vao luc acho toi cai phong b, con trai toi alam chu c cam xuc cua mnh,che ng c long ham muon cuaban than - ieu khong de oi vica mot ngi a trng thanh va t

nhieu tng trai nh toi. Khi a lamchu c mot hanh ong, chau sede dang lam chu c nhng hanhong khac cua mnh. ay thc s lamot phan thng vo gia oi vi toi.

Cho i s t te, toi nhan ve s tte t mot kha canh hoan toan khac.Cho i cai g, ban se nhan ve ungcai o, nhng nhieu hn gap boi.Toi hoan toan tin tng va b chanly nay thuyet phuc. Hay van dung no

trong cuoc song e gat hai nhngieu mnh mong muon.Le Dun, Pho Tg Con ty iDT intentonl

TPM - 01 Hng dan trienkhai He thong Bao tr Nang suatToan dien.

(TPM: Total ProductiveMaintenance), 02 ngay, oitng: tat ca.

LEAN - 01 Nhan thc vathc hanh He thong san xuattinh gon LEAN.

(Danh cho quan ly va ieuhanh), 02 ngay, oi tng: lanh

ao.6SIGMA-01 Si x S ig macho lanh ao (Six Sigma forchampion); 02 ngay, oi tng:lanh ao.

LSS-01 Gii thieu Cai tienlien tuc/hng dan cach thcket hp LEAN va SIX SIGMA

trong qua trnh cai tien, 01ngay, oi tng: lanh ao.

LSS-02 a i tr a ng /

White Belt - Nhan thc va thchanh cai tien lien tuc vi LEANSIX SIGMA, 03 ngay, oitng: tat ca.

Ltools-01 H ng da nthc hanh LEAN TOOLS - So chuoi gia tr/ Value StreamMapping, 02 ngay, oi tng:tat ca.

SSTools-01 H ng da ns dung MINITAB phan tch va

kem soat d lieu, 02 ngay, oitng: tat ca.

6SIGMA-02 ai xanh SIXSIGMA / Green Belt SIX SIGMADMAIC, 08 ngay, oi tngngi a co chng ch White

belt; 10 ngay cho ngi hoc tau.

LEAN-02 Chuyen gia trienkhai LEAN - LEAN Implementer;06 ngay cho ng a co Whitebelt, 08 ngay cho ngi hoct au.

Cong ty CP T van Cai tienLien tuc-CiCC a va ang giupkhach hang cua mnh tanghang trieu USD li nhuan bang

cach t van/huan luyen ap dungtrien khai cac goi giai phap tongthe ve cai tien nang suat chatlng.

CiCC la n v dan au tronglnh vc t van va huan luyenco lien quan en cai tien hieunang va s phu hp vi yeu caucua cac chuan mc. CiCC aho tr hang tram khach hangla cac to chc/doanh nghiep

nang cao hieu qua va hieu lctrong qua trnh tch hp moinguon lc noi bo va thc hanhcai tien hieu nang nham atc cac muc tieu chien lccua to chc.

Thong qua nang lc va quatrnh trien khai, CiCC se chuyengiao rat nhieu cac ky nang vakien thc can thiet, luon ap

ng vt qua moi mong i cuakhach hang. CiCC t tin khangnh, khach hang se nhan ccac gia tr ln hn rat nhieu sovi gia tr au t trong ngan hanva dai han.

Cac khoa huan luyen ve cai tienhieu nang thong qua cac cong cuva phng phap tien tien nhat

Thong tin chi tiet xin vui long lien he: Cong ty CP T van Caitien Lien tuc (CiCC): Pham Thanh Dieu,a ch: 6F, 41 - 43 Tran Cao Van, F6Q3, TPHCMt: 84-8-5422 1148 | Fax: 84-8-5422 1149 |

Di ong: 0905 046 478 | Mail: dieu.pham@cicc.com.vn,Web: www.cicc.com.vn hoacwww.leansigmavn.com

7/30/2019 Ban tin so 32

28/32

26

HOI THAO

26

Hoi thaoNhan dp Trien lam quoc te lan th4 ELENEX/ARCHITECTUREBUILDING M&E & IA VIETNAM 2012ve ien, Xay dng va T ong hoacong nghiep tai TPHCM, Cau lac boLEAN SIX SIGMA (CLB LSS) phoi hpvi Trung tam Chng nhan phu hpQUACERT (Tong cuc TCLCL-BoKHCN) va Allworld Exhibitions, tochc Hoi thao Gii thieu tieu chuanQuoc te ISO 50001:2011 ve quan lynang lng vao Th t, ngay 19 thang9 nam 2012 (t 09 gi 00 gi en 16gi ) tai Trung tam Hoi ch & Trien lamSai Gon (SECC), 799 ai lo NguyenVan Linh, quan 7, TP.HCM.

Thang 6/2010 Luat S dung nanglng tiet kiem va hieu qua a cQuoc hoi thong qua va co hieu lc thihanh t ngay 01 thang 01 nam 2011,nham e ra nhng chnh sach, bienphap thuc ay viec s dung nanglng mot cach tiet kiem va hieu qua,

ong thi kiem soat c viec giamthieu nang lng tai cac n v sdung nang lng trong iem. oi vicac n v san xuat, cac toa nha vacac n v thng mai, chi ph cho sdung nang lng la mot trong nhngkhoan chi rat ln. e ap ng cacyeu cau cua Phap luat trong viec s

dung nang lng hieu qua cung nhgiam thieu chi ph s dung nang lng,mong muon co cach thc quan ly vas dung tiet kiem toi a nang lng lanhu cau tat yeu cua cac to chc. Mot

trong nhng bien phap hien ai cnhieu nc tien tien tren the gii trienkhai ap dung hien nay la ap dung Hethong quan ly nang lng theo tieuchuan ISO 50001:2011.

Ban to chc tran trong knh miLanh ao Doanh nghiepva To chc en d va/hoacc can bo en tham d Hoithao, ket hp vi tham quan

Trien lam quoc te lan th 4 ELENEX/ARCHITECTURE BUILDING M&E &IA VIETNAM 2012 m ca t ngay 19en ngay 21 thang 9 nam 2012 tai aiem noi tren.

V so lng cho ngoi han che, xinQuy ai bieu ang ky ngay e viec tochc c chu ao. ai bieu tham dmien ph, nhngphai ang kyecoxac nhan cua Ban to chc. Rat hanhanh c on tiep.

CHNg TrNH HOi THaOGii thieu tieu chuan ISO 50K, Yeu cau chng nhan va gii thieu cac

bc chng nhan tieu chuan ISO 50K;Mot so giai phap tiet kiem Nang lng;San pham tiet kiem Nang lng: Dan nhan nang lng va chng nhan

phu hp tieu chuan;

Tiet kiem nang lng thong qua giai phap cat giam lang ph qua trnh;D an cai tien Six Sigma: Giam ien nang tieu thuCac bao vien la chuyen gia trong va ngoai nc t van ve ng dung

ISO 50 001 va tiet kiem nang lng.

Cn thon tn them, xn vu lon len he:Co Bch Huyen: 0122 693 9697 - dnky@vnlb.o.vnXem them: www.len6sm.vn v/hoc: www.vnlb.o.vn

ay la ket luan t cuoc nghien cu1.400 ngi, tuoi t 18 en 35 tai VietNam, do mot tap oan truyen thongquoc te thc hien tai 9 nc chau A.

Ban bao cao cua Tap oan truyenthong quang cao quoc te Y&R cho biet,co 73% oi tng nghien cu cho ranghanh phuc quan trong hn tien bac.Ngoai ra, ho la nhng ngi co niem tinmanh liet rang du moi th xung quanhkhong ngng thay oi, nhng gia tr gia

nh van luon c duy tr.Ben canh o, the he tre Viet Nam

cung cho biet co nhieu tham vong

chinh phuc nhng ieu ln lao, va sokhac to ra lac quan vao mot tng laigiau co sung tuc.

Ong Matthew Collier, Giam ocieu hanh Cong ty Y&R Viet Nam chobiet, mac du cuoc song khong ngngthay oi, nhng gia tr gia nh van cduy tr va hanh phuc oi vi ho la quantrong hn chuyen tch gop lam giau. Dutin rang cuoc song sau nay se sung tuc,nhng gii tre Viet Nam van xem hanh

phuc quan trong hn tien bac.Ong cung noi them, viec nghien

cu ve the he tre A chau nay se a

ra bang chng xac thc ve cach camnhan va khat vong cua phan khuc

nhan khau hoc t 18 en 35 tuoi. To, no giup cac cong ty ket noi thnghieu va ngi tieu dung mot cach sausac hn.

Ong Hari Ramanathan, ngi trctiep thc hien khao sat, cung cho bietY&R thc hien nghien cu ve the hetre chau A e moi ngi hieu ro hngii tre ang muon g.

Viet Nam la th trng au tien macong ty nay cong bo ket qua, trong so

9 nc d nh nghien cu. Cuoc khaosat c thc hien trc tuyen trongthang 6/2012.

Gii tre Viet coi trong hanh phuc hn tien

7/30/2019 Ban tin so 32

29/32

27

A