bank of cyprus group€¦ · (1) the group financial results referred to in this presentation...

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Group 1 Financial Results for the year ended 31 December 2016 Bank of Cyprus Group 28 March 2017 The Group Financial Statements have been audited by the Group‟s external auditors (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with its subsidiaries, the “Group”, which was listed on the Cyprus Stock Exchange (CSE) and the Athens Exchange as at 31 December 2016. On 18 January 2017, Bank of Cyprus Holdings Public Limited Company (BOC Holdings) was introduced in the Group structure as the new holding company of the Bank. On 19 January 2017, the total issued share capital of BOC Holdings was admitted to listing and trading on the London Stock Exchange and the CSE.

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Page 1: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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Group1 Financial Results

for the year ended 31 December 2016

Bank of Cyprus Group

28 March 2017 The Group Financial Statements have been audited by the Group‟s external auditors

(1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with its subsidiaries, the “Group”, which was

listed on the Cyprus Stock Exchange (CSE) and the Athens Exchange as at 31 December 2016. On 18 January 2017, Bank of Cyprus Holdings Public Limited Company (BOC Holdings)

was introduced in the Group structure as the new holding company of the Bank. On 19 January 2017, the total issued share capital of BOC Holdings was admitted to listing and trading

on the London Stock Exchange and the CSE.

Page 2: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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FY2016 Financial Results - Highlights

2

• Loan market share6 at 39,7%; Deposit market share6 at 30,8%; Economy growing for a second consecutive

year at 2,8% yoy (compared to 1,7% in 2015)

• New lending of c.€1,5 bn, in 2016

• Trading of shares on the LSE and the CSE commenced on 19 January 2016

• Another significant milestone in journey back to strength

Maintaining Strong

Capital Position

• Total Capital ratio at 15,7% (pro forma) 3,4

• CET1 ratio at 14,5%4; 50 basis points added during FY2016;

• RWA intensity at 85%; Conservative leverage ratio5 of 13,2%

Normalising

liability stack

• Deposits up by €867 mn or 6% qoq; up by €2,3 bn or 16% in FY2016

• Ratio of Loans to Deposits (L/D) improved to 95%

Seven consecutive

quarters of NPL

improvement

• 90+ DPD1 down by €459 mn or 5% qoq; down by €3,0 bn or 27% in FY2016

• NPEs down by €867 mn or 7% qoq; down by €2,9 bn or 21% in FY2016

• Loan restructurings of €6,2 bn2 in FY2016

Operating

profitability

directed to de-risk

balance sheet

• Modest profitability of €64 mn for FY2016; €2 mn for 4Q2016

• Strong pre provision operating profitability of €148 mn for 4Q2016 and €566 mn for FY2016

• Sustained NIM at 3,47%

• Healthy C/I ratio of 41% for FY2016

Leading market

Position

in a Recovering

Economy

Key Milestones

Achieved in

January 2017

• Listing on LSE

• ELA fully repaid

• Successful issuance of €250 mn Tier 2 Notes

(1) Problem loans (90+ DPD) are loans in arrears for more than 90 days (90+ DPD) and are defined as loans past-due for more than 90 days and those that are impaired (impaired loans are those which are

not considered fully collectable and for which a provision for impairment has been recognised on an individual basis or for which incurred losses exist at their initial recognition or customers in Debt

Recovery). (2) Including debt for asset swaps, write offs & non contractual write offs (3) Adjusted for the issuance of €250 mn Tier 2 Notes in January 2017 based on the Group financial results as

at and for the year ended 31 December 2016. (4) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4),

the DTA phase-in period reduced from 10 to 5 years, with effect as from the reporting of 31 December 2016 that resulted in a final CET 1 ratio as at 31 December 2016 of 14,5% (compared to 14,7%

previously reported in the Preliminary Group Financial Results), and a final Total capital ratio of 15,7% when including the Bank‟s Tier 2 Capital Notes issued in January 2017 (compared to c.16% previously

reported in the Preliminary Group Financial Results) (5) Leverage ratio = Tangible Total Equity over Total Assets 6) As at 31 January 2017

Page 3: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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15,6

%

14,0

%

14,9

%

14,0

%

14,4

%

14,5

%

14,5

%

11,3

% 14,2

%

15

,0%

14,1

%

14,5

%

14,6

%

15,7

%

Jun2014

Dec2014

Jun2015

Dec2015

Jun2016

Dec2016

Dec2016pro

forma

CET 1 transitional Total Capital Ratio

Strong Capital Position Loan to Deposit Ratio at 95%

At a glance- Significant Improvement in all Financial Indicators

(1) Mainly attributable to loan restructuring activity and slower formation of new problem loans

(2) Based on EBA Risk Dashboard Report, data as at 30 September 2016

(3) Leverage ratio defined as tangible equity over total assets

(4) Adjusted for the issuance of €250 mn Tier 2 Notes in January 2017 based on the Group financial results as at and for the year ended 31 December 2016

(5) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in period reduced from 10 to 5

years, with effect as from the reporting of 31 December 2016 that resulted in a final CET 1 ratio as at 31 December 2016 of 14,5% (compared to 14,7% previously reported in the Preliminary Group

Financial Results), and a final Total capital ratio of 15,7% when including the Bank‟s Tier 2 Capital Notes issued in January 2017 (compared to c.16% previously reported in the Preliminary Group

Financial Results)

145% 148% 141% 136%

121% 110%

95%

Dec2013

Jun2014

Dec2014

Jun2015

Dec2015

Jun2016

Dec2016

Loan to deposit ratio (L/D)

€2,9 bn reduction in NPEs in FY2016;

Down by 27% since peak Rising coverage ratios

0,2

(0,4)

(0,6)

(0,2)

(0,6)

(0,8)

(0,6)

(0,9)

Ma

r 15

Jun

15

Se

pt 15

Dec 1

5

Ma

r 16

Jun

16

Se

pt 16

Dec 1

6

49% 50% 53% 53% 50% 44% 41%

38% 39% 41% 43% 48%

53% 54%

35% 33% 34% 36% 39% 39%

41%

Dec2013

Jun2014

Dec2014

Jun2015

Dec2015

Jun2016

Dec2016

90+DPD ratio

90+DPD provision coverage

NPEs provision coverage

Change in NPEs (€ bn)

EBA average

L/D2: 120%

2015:

(€1,0 bn)

62,9% 61,9% 61,8% 59,3% 54,8%

NPE ratio

12,5% 12,5% 12,6% 13,0% 13,2%

Leverage ratio3

9,4%

2016:

(€2,9bn)

3

€3,0 bn reduction in 90+DPD in FY2016;

Down by 36% since peak

0,9 1,3 1,4

2,7

5,3

(0,4)

0,0

(0,0)

(1,3) (2,0)

(1,0)

2009

2010

2011

2012

2013

1H

2014

2H

2014

1H

2015

2H

2015

1H

2016

2H

2016

2014:

(€0,4 bn)

2015:

(€1,3 bn)

2016:

(€3,0 bn)

Full repayment of ELA

11,4 11,1 9,6

8,8 7,4

5,9 3,8

2,4 1,3 0,2 0,0

34% 31% 31%

28%

23%

16%

11%

6%

1% 0%

Apr2013

Jun2013

Dec2013

Jun2014

Dec2014

Jun2015

Dec2015

Jun2016

Sep2016

Dec2016

Jan2017

ELA (€ bn) ELA as % of total assets

Change in 90+ DPD1 (€ bn)

4,5

Page 4: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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13,0 13,0 12,8 12,6 13,0 12,7 12,8 12,7 12,0 11,3 10,3 9,3 8,8 8,3

47,4%

48,6% 48,6%

49,8%

52,5% 53,2% 53,1% 52,9% 52,5%

50,1%

47,1%

44,0%

42,6%

41,3%

Sep2013

Dec2013

Mar2014

Jun2014

Sep2014

Dec2014

Mar2015

Jun2015

Sep2015

Dec2015

Mar2016

Jun2016

Sep2016

Dec2016

90+DPD (€ bn) 90+DPD ratio

Seven consecutive quarters of material improvement in 90+DPD

High correlation between formation of problem loans & economic cycle

90+ DPD Reduction

FY2016: 17% of

Cyprus GDP

4

Progress on asset quality

underpinned by:

Robust strategy

Relentless execution

Economic

improvement

Legal improvements

11,3 8,3

FY2015 FY2016

50,1% 41,3% 90+DPD ratio

48,1% 54,4% Provision coverage

ratio

90+DPD (€ bn)

48,7% 37,5% 90+DPD % of

total assets

€3,0 bn or 27% drop in 90+DPDs in FY2016

€3bn/ (27%) drop

36% drop since peak

32

1

380

329

(85

)

26

5

410

558

96

232

156

402

609

100

64

1.3

19

1.2

40

3.3

19

1.9

72

20

(24

7)

(16

4)

386

(32

5)

136

(14

3)

(64

9)

(66

8)

(1.0

41

)

(1.0

20

)

(50

1)

(45

9) 1

,6

2,0

2,3

2,2

2,5

2,9

3,5

3,6

3,8

4,0

4,4

5,0

5,1

5,1

6,5

7,7

11,0

13,0

13,0

12

,8

12,6

13,0

12,7

12,8

12,6

12,0

11,3

10,3

9,3

8,8

8,3

03

-20

09

06

-20

09

09

-20

09

12

-20

09

03

-20

10

06

-20

10

09

-20

10

12

-20

10

03

-20

11

06

-20

11

09

-20

11

12

-20

11

03

-20

12

06

-20

12

09

-20

12

12

-20

12

06-2

013

09

-20

13

12

-20

13

03

-20

14

06

-20

14

09

-20

14

12

-20

14

03

-20

15

06

-20

15

09

-20

15

12

-20

15

03

-20

16

06

-20

16

09

-20

16

12

-20

16

Quarterly change of 90+ DPD (€ mn) 90+ DPD (€ bn)

Economic crisis

1

Slow deterioration Stabilisation Recovery

(1) Information for 1Q2013 and 2Q2013 is not available as it was not possible to publish the financial results for the three months ended 31 March 2013

(2) Percentage points

Page 5: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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0,7

0,1 0,2

0,3

0,1 0,0

0,5

0,1

1,5

0,3 0,2

2017 2018 2019+

Corporate SME Retail

15,0 15,2 14,8 14,2 14,0 13,3 12,5 11,9 11,0

62,9% 63,0% 61,9% 62,2% 61,8%

61,0%

59,3%

57,8%

54,8%

Dec 2014 Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

NPEs (€ bn) NPE ratio

€4,0 bn drop since Dec-2014; €867 mn drop in 4Q2016

Forborne NPEs with no impairments or

arrears1 (€ bn) – in pipeline to exit NPEs

subject to meeting all exit criteria2

(1) Analysis provided on account basis. Accounts will not exit NPE status if not all exit criteria are met

(2) Curing period of the NPEs with forbearance measures, but no impairments and no arrears, assuming no re-default

(3) Percentage points

Seven consecutive quarters of material improvement in NPEs

2,2 2,4

2,0 2,3

€4,0 bn or ( 26%) drop since Dec 14

13,97 11,03

FY2015 FY2016

61,8% 54,8% NPE ratio

39,0% 41,0% Provision coverage

ratio

NPEs (€ bn)

NPEs % of

total assets

• NPEs reduction FY2016:

• 17% of Cyprus GDP

• 85% of total reduction in Cyprus

• NPEs reduced for 7 consecutive quarters

• For a second consecutive quarter reduction of NPEs exceeds

reduction of 90+ DPD

NPEs reduced by €2,9 bn or 21% in FY2016

60,0% 49,8%

5

€867 mn or (7%)

drop qoq

NPEs with forbearance measures no

impairments, no arrears

1,9

Page 6: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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(1) p.p. = percentage points

(2) Provisions for impairment of customer loans and gains/(losses) on derecognition of loans and changes in expected cash flows on acquired loans over 90+ DPD

(3) Provisions for impairment of customer loans and gains/(losses) on derecognition of loans and changes in expected cash flows on acquired loans over average gross loans

(4) Pre-provisioning income

90+ DPD provision coverage ratio at 54%; Total Coverage (Cy) at 116%

Cost of risk3: PPI4 directed to de-risk balance sheet

2,4%

1,5% 1,7% 1,6%

4,0%

1,1% 1,3%

1,5% 1,6%

3,6%

2,1% 2,2% 2,1%

4,3%

1,4% 1,6% 1,7%

FY2014 1Q2015 1H2015 9M2015 FY2015 1Q2016 1H2016 9M2016 FY2016

Cost of Risk - Cyprus Cost of Risk - Group

6

16 p.p.1 coverage ratio increase;€1,7 bn additional provisions since Sep-14

90+ DPD fully covered by Provisions and Tangible Collateral (Cyprus Operations)

229 122 169 109 219

110 123 96

630

62 96 109 103

38% 39% 39% 38% 41% 42% 43%

41%

48% 49%

53% 54% 54%

4Q

20

13

1Q

20

14

2Q

20

14

3Q

20

14

4Q

20

14

1Q

20

15

2Q

20

15

3Q

20

15

4Q

20

15

1Q

20

16

2Q

20

16

3Q

20

16

4Q

20

16

Quarterly Provisions for impairment of customer loans² (€ mn) 90+ DPD coverage ratio

68%

61%

73%

67%

79%

78%

49%

48%

69%

63%

51%

60%

39%

48%

31%

35%

57%

59%

46%

53%

119%

121%

112%

115%

110%

113%

106%

107%

115%

116%

Dec-1

5

Dec-1

6

Dec-1

5

Dec-1

6

Dec-1

5

Dec-1

6

Dec-1

5

Dec 1

6

Dec-1

5

Dec-1

6

Total Tangible Coverage Total-LLR Total

BoC – Cyprus Corporate SME Retail-Housing Retail-Other

€3,4 bn €2,3 bn

€1,1 bn €7,8 bn

90+ DPD

€1,0 bn

Page 7: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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(1) p.p. = percentage points

(2) Analysis provided on account basis. Accounts will not exit NPE status if not all exit criteria are met

NPE provision coverage ratio at 41%; Total Coverage (Cy) at 108%

7

Adequate NPE total coverage when collateral is included(Cyprus operations)

71%

67%

76%

72%

85%

84%

53%

52%

73%

69%

44%

45%

33%

37%

17%

21%

45%

47%

37%

39%

115%

112%

109%

109%

102%

105%

98%

99%

110%

108%

Dec 1

5

Dec 1

6

Dec 1

5

Dec 1

6

Dec 1

5

Dec 1

6

Dec 1

5

Dec 1

6

Dec 1

5

Dec 1

6

Total Tangible Coverage Total-LLR

Total BoC –Cyprus Corporate SME Retail-Housing Retail-Other

€4,5 bn €3,0 bn €1,8 bn €1,2 bn €10,5 bn

NPEs

7 p.p.1 coverage ratio increase; €1,7 bn additional provisions since Sep-14

109

219

110 123 96

630

62 96 109 103

34% 34% 35% 36% 35%

39% 38% 39% 40% 41%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

3Q2014 4Q2014 1Q2015 2Q2015 3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Quarterly Provisions for impairment of customer loans² …

• NPEs provision coverage increases

significantly when adjusted for NPEs with

forbearance measures no impairments or

arrears2

Page 8: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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90+ DPD and NPE outflows significantly exceed inflows

90+DPD inflows in Cyprus operations (€ bn) arrested

Significant increase in NPE outflows in 4Q2016 (€ bn)

0,27 0,17 0,19 0,22

(0,58) (0,68) (0,53) (0,45)

(0,30) (0,26) (0,23)

(0,58)

(0,88) (0,94)

(0,76)

(1,03)

1Q2016 2Q2016 3Q2016 4Q2016

Total outflows

• Close monitoring to arrest

deterioration of portfolio

• Ramp up in restructuring efforts

0,68

0,60

0,34 0,36

0,22

0,11 0,13 0,14 0,14 0,14

3Q2014 4Q2014 1Q2015 2Q2015 3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Average: 0,29

8

• Strict monitoring of

restructurings to arrest re-

defaults

Inflows Cured restructured NPEs

Outflows-other1

2

(1) Comprises of collections, debt for asset swaps, debt for equity swaps, write-offs and non-contractual write-offs

Page 9: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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0,84 0,69 0,81

1,33 1,50

1,26

0,68 0,53

0,4

0,3

0,2 0,2

0,3

0,4

0,2 0,2

0,8 0,7

0,8

1,3

2,2

2,0

1,1 0,9

1Q

201

5

2Q

201

5

3Q

201

5

4Q

201

5

1Q

201

6

2Q

201

6

3Q

201

6

4Q

201

6

Restructured loans Write offs & non contractual write offs DFAS

Average2: c.1,0

4

71

%

65

%

70

%

76

%

82

%

75

%

70

%

88

%

84

%

85

%

81

%

1Q

201

4

2Q

201

4

3Q

201

4

4Q

201

4

1Q

201

5

2Q

201

5

3Q

201

5

4Q

201

5

1Q

201

6

2Q

201

6

3Q

201

6

% of restructured loans with no arrears

FY20161: €6,2 bn

Quarterly evolution of restructuring activity (€ bn)

81% of restructured loans5 have no arrears6 (Cyprus operations)

(1) Total restructured loans is equal to restructured loans plus write offs & non contractual write offs and debt for asset swaps for FY2016

(2) Average restructured loans excluding write offs & non contractual write offs and DFAS

(3) Loans together with the associated provisions are written off when there is no realistic prospect of future recovery. Partial write-offs, including non-contractual write-offs, may occur when it is

considered that there is no realistic prospect for the recovery of the contractual cash flows. In addition, write-offs may reflect restructuring activity with customers and are part of the terms of the

agreement and subject to satisfactory performance.

(4) Debt for asset swaps

(5) Restructured loans post 31 December 2013 excluding write offs & non contractual write offs and debt for asset swaps

(6) The performance of loans restructured during 4Q2016 is not presented in this graph as it is too early to assess

Total €6,2 bn of restructurings1 in 2016

9

Average: 81% • 81% of restructured loans5,6, have

no arrears

3

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Retail 2,0

Recoveries Retail

1,3

3,3

Dec-15

SMEs 1,5

Recoveries SMEs 1,5

3,0

Dec-16

SMEs 1,9

Recoveries SMEs 1,5

3,4

Dec-15

Corporate 4,2

Recoveries Corporate

2,4

6,6

Dec-15

Focus area for 2017

• Increase pace of restructuring qoq

• Create a clear strategy to ensure

early and continuous engagement

with clients

• Flexible products to manage

specific segments

• Sustainable solutions Retail 1,6

Recoveries Retail 1,4

3,0

Dec-16

3,3 3,0

0,4 (0,7)

Dec-15 Inflows Exits Dec-16

Net drop (€0,3 bn)

Corporate 2,6

Recoveries Corporate

1,9

4,5

Dec-16

41%

55%

45%

25%

23%

26%

45%

37%

1Q

-15

2Q

-15

3Q

-15

4Q

-15

1Q

-16

2Q

-16

3Q

-16

4Q

-16

37% 49%

28%

37%

61%

62%

59%

32%

28%

1Q

-15

2Q

-15

3Q

-15

4Q

-15

1Q

-16

2Q

-16

3Q

-16

4Q

-16

45%

Average

Good progress across all segments (Cy operations)

Corporate

SMEs

Retail

Restructurings as % of total

restructurings2 NPEs (€ bn)

10

• Restructuring pace increased qoq

• Re-defaults confined to small

amounts

• Product range enhanced e.g. split

& freeze

• Implement process for monitoring

client and transfers to/from RRD

• Underlying economic macro

improvements supportive

3,4 3,0

0,1 (0,5)

Dec-15 Inflows Exits Dec-16

• Restructuring of corporate clients

materially progressed

• €544 mn of portfolio transferred

back to Corporate

• 93% of restructured loans have no

arrears1

• Product range enhanced, e.g. split

& freeze, DFAs and DFEs

NPE ratio

Provision

Coverage ratio

Total Coverage

6,6 4,5

0,4 (2,5)

Dec-15 Inflows Exits Dec-16

44,7%

57,1%

112,1%

NPE ratio

Provision

Coverage ratio

Total Coverage

32,1%

48,3%

102,3%

Net drop (€2,1 bn)

Net drop (€0,4 bn)

10%

17%

15%

14%

13%

15%

19%

27%

1Q

-15

2Q

-15

3Q

-15

4Q

-15

1Q

-16

2Q

-16

3Q

-16

4Q

-16

16%

(1) Restructured loans post 31 December 2013. The performance of loans restructured during 4Q2016 is not taken into account as it is too early to assess

(2) Excluding debt for assets swaps (DFAs), write offs and non-contractual write offs

NPE ratio

Provision

Coverage ratio

Total Coverage

37,2%

72,2%

108,6%

47,3%

21,3%

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Recoveries

• Private foreclosures commenced in late June 2016

• 23 auction events conducted relating to 76 assets

• 13 assets have been sold in total with total proceeds of €2,4 mn

• Foreclosure teams are up and running, aiming to boost foreclosure volumes

• Actions have been taken to improve awareness of auction events (flyers and mailing distribution lists)

• Servicing either completed or in progress for over 400 assets

Foreclosures

11

Results being delivered, but ongoing focus area

• €823 mn of NPEs deleverage in FY2016

• Refreshed approach in corporate contributed to 17%

of NPE reduction for FY2016 (Cy operations)

• Retail/ SME showing slower but improving progress,

next quarters important in keeping momentum

• Foreclosure auctions important to building and

maintaining pace

Good progress across all segments (Cy operations)

Service time of Notices

Servicing Time + 40 days Auction

Property transfer &

Distribution of proceeds

1-50 days immediately after

auction

TIMEFRAME

Valuations

30-1151 days

TOTAL TIME UP TO AUCTION: ~ 8 MONTHS

Foreclosure

Decision

Service

Announcement

3-5 days + Servicing

Time + 30 days

• From inefficient legacy operations…

Rigid legal framework with very long execution timelines

Inefficient processes with significant time wasted

• To improved operating model . . .

Client negotiation and client management teams

Tools to support negotiations and decision making

Training for all bankers on new tools and restructurings

Introduce new teams to specialize on receivership and foreclosure

International specialists added to teams across recoveries

(1) Additional valuations required if the valuations are not timely prepared or if values differ by >25%

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2016 movement in 90+ DPD 3x that of 2015 as momentum builds

Introducing additional tools to resolve long outstanding loan portfolios (90+ DPD Cyprus operations)

Reduction of 90+ DPD in FY2016 involved application of more complex solutions, as focus shifts towards tackling the recoveries portfolio

11,5 11,5

10,6

7,8

0,2 (0.9 )

(0.1 ) (0.0) 0,6

(1.5 )

(1.1)

(0.8)

Jun 2015 Inflows Restructurings /Collections

Write-offs Consensualforeclosures

Dec 2015 Inflows Restructurings /Collections

Write-offs Consensualforeclosures

Dec 2016

FY2015 Net reduction : c.€0,9 bn FY 2016 Net reduction: c.€2,8 bn

12

1

(1) Value of on-boarded assets is set at a conservative 25%-30% discount from open market valuations, by two independent sources

1

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Source: Company reports

(1) The charts are not adjusted for market share

(2) Based on the Group financial results as at and for the year ended 31 December 2016 for BOC and on latest available for peers

(3) For NBG NPE cash coverage for 2014 is for Greece operations only

(4) Calculated using NPE provisions coverage (latest available) and collateral coverage amount (as reported by EBA Transparency Exercise with reference date 30 June 2016)

(5) Share price as at 23 March 2017

BoC compares favourably vs. peer1

13

Highest reduction of NPE as % of nominal GDP vs peer

Change in NPE as % of nominal GDP since 20142

(1,6%)

(0,8%) (0,7%) (0,4%) (0,3%)

(0,1%) (0,0%)

0,2% 0,4%

1,5% 2,0%

Bo

C

Pe

er

1

Pe

er

2

Pe

er

3

Pe

er

4

Pe

er

5

Pe

er

6

Pe

er

7

Pe

er

8

Pe

er

9

Pe

er

10

Pe

er

11

(22,2%)

Good collateral coverage

Strong progress on NPE coverage

11%

9% 9%

7% 7% 6% 4% 4% 4%

2% 2% 1%

Pe

er

1

Pe

er

2

Pe

er

3

Bo

C

Pe

er

4

Pe

er

5

Pe

er

6

Pe

er

7

Pe

er

8

Pe

er

9

Pe

er

10

Pe

er

11

NPE coverage progress since 20142,3

73% 54% 74%

39% 50% 40% 47% 49% 36% 47% 52%

48% 59% 38%

69% 50% 59% 47% 43% 53% 37% 31%

121% 113% 112% 108% 100% 99% 94% 92% 89% 84% 83%

Pe

er

1

Pe

er

2

Pe

er

3

Bo

C

Pe

er

4

Pe

er

5

Pe

er

6

Pe

er

7

Pe

er

8

Pe

er

9

Pe

er

10

Provision coverage Tangible coverage

NPE Total coverage2,4 (latest available)

BoC valuation against peers

1,00x 0,98x 0,92x 0,83x 0,82x

0,60x 0,41x

0,38x 0,28x 0,28x

0,21x 0,18x P

eer

1

Pe

er

2

Pe

er

3

Pe

er

4

Pe

er

5

Pe

er

6

Bo

C

Pe

er

7

Pe

er

8

Pe

er

9

Pe

er

10

Pe

er

11

Average: 0,57x

Valuation benchmarks: On a P/B basis5

Average: 5,48%

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Cyprus NPL framework proving effective

Robust foreclosure legal framework adopted in Cyprus in April 2015

• Enables the enforcement of mortgages as security rights against debtors through foreclosure

• Minimises the involvement of the Land Registry Office and procedure is driven by the secured creditors in order to expedite property foreclosures

• Ability to initiate foreclosure proceedings once the loan is terminated / repayments & instalments are overdue for over 120 days

• Access to purchase the mortgaged property after 12 months since the for-sale process begins

Cross country comparison of NPL supervisory framework Cyprus Italy Spain Greece Ireland Portugal

NPL governance / workout

Guidance on NPL workout practices / arrears management

Guidance requiring banks to have NPL strategies / action plans

Guidance requiring a dedicated arrears / NPL unit

Guidance requiring banks to have NPL operational targets

Debt enforcement / foreclosures

Legal techniques to enable out-of-court enforcement of collateral

Bilateral sales of repossessed assets permitted

Blanket bans (moratoria) on sales/auctions/foreclosures

Household insolvency and restructuring framework

Out-of-court mechanism

Bankruptcy regime for consumers/households

Insolvency/bankruptcy discharge period (years) 3 1 5 3 1 5

Collateral valuation

Guidance of specific rules on valuation methods

Guidance on valuation frequency for NPL collateral

Requirements for appraisers

Requirements for data collection on collateral

Source: European Central Bank – “Stocktake of national supervisory practices and legal framework related to NPLs”, September 2016

14

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87,0%

10,7%

2,3%

Cyprus Greece Others

REMU: €170 mn sales agreed; €155 mn executed on average at 104% of Book value (Cy)

(1) Includes Kermia Hotels Limited where disposal completed in June 2016

(2) Total Stock as at 31 December 2016 excludes investment properties and

investment properties held for sale

(3) Includes manufacturing, industrial and under construction

(4) Relates to Greece and Romania

(5) Number of assets shown for Cyprus only

(6) Carrying value prior to the sale of property and before any tax charge

Cyprus: €1,2 bn

Property stock (31 Dec 2016)

Group: €1,4 bn

34,8%

10,8% 24,1%

26,3%

3,8% 0,2%

Nicosia

Larnaca

Limassol

Paphos

Famagusta

Other

Stock movement (Group) (€ mn)

542

1.427

1.086

(166) (35)

Stock as at 01Jan 16¹

Additions Sales¹ Impairment loss Stock as at 31Dec 2016²

1 2

Assets stock split (carrying value, Dec 2016 € mn)

516 224 337 90 75 185

Land & plots Golf Commercial buildings³ Residential buildings Hotels Other⁴

Cyprus: €1.242 mn

#739 #149 #227 #7

Assets5

#1.1245

Greece &

Romania

155

65,5 39,5

22,5

90

26

17

22

104% 101% 99% 117% 110%

0%

20%

40%

60%

80%

100%

120%

140%

160%

Total Sales FY2016 Hotels Commercial Residential Land

4 16

23

36

#79

Sales (Cyprus) (€ mn)

Sale price % Book Value6 Total assets5

Sales dynamics (Cyprus) for FY2016

37

5

4 5

23

25

7 2

16

69

9

13

11

36

4

4

Offers accepted Under negotiation SPA in preparation SPA signed Sold

Residential Commercial Land Hotel/Touristic

€155 mn €15 mn

€2 mn €197 mn

€24 mn

3 4

5

15

€1.427

#2

#

#

Total sale

agreements

€170 mn

Total

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148% 141% 138% 136% 132%

121% 119% 110%

102% 95%

124% 125% 125% 123% 121% 122% 121% 120%

Sep 14 Dec 14 Mar 15 Jun 15 Sep 15 Dec 15 Mar 16 Jun 16 Sep 16 Dec 16

Loans to deposits EU average Loans to deposits ratio

Deposit growth of 16% in FY2016

16

Increasing market share in resident and non-resident deposits

(1) Based on EBA Risk Dashboard Report, Data as at 30 September 2016

(2) Percentage Points

Deposits up by €867 mn in 4Q2016 and by €2,3 bn in FY2016; L/D ratio improved to 95%

11,2 11,3 11,6 11,6 12,2

12,7 12,7 13,3

14,2 15,0

1,3 1,3 1,4 1,4

1,4

1,5 1,4

1,4

1,4

1,5

0,80 0,56 0,61 0,61

0,01

0,01

13,3 13,2 13,6 13,6 13,6

14,2 14,1

14,8

15,6

16,5

Sep 14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Cyprus UK Other

25,6% 25,5% 24,6% 24,3%

23,7% 24,1% 24,6%

25,3% 26,1%

27,0% 26,5%

27,2%

28,8% 29,5% 29,4%

35,2%

32,2%

30,8%

28,4% 27,5%

26,7% 26,9% 26,7% 27,5%

31,1%

32,9%

34,1% 34,6% 35,8% 34,9%

Sep 2013 Dec 2013 Mar 2014 Jun 2014 Sep 2014 Dec 2014 Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016 Jan 2017

Residents Non-residents

1

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14,6% 14,5%

13,9%

0,8% (0,5%)

(0,3%) (0,1%)

(0,6%)

CET1 ratio30.09.16

(transitional)

Profit beforeprovisions

Provisions Other RWAsChange

CET1 ratio31.12.16

(transitional)

DTA CET1 ratio31.12.16 (fully

loaded)1

7

13,6% 13,5% 13,1% 15,1% 14,4% 13,4% 13,4%

Adequately capitalised relative to risk profile

17

(1) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in period reduced from 10 to 5

years, with effect as from the reporting of 31 December 2016 that resulted in a final CET 1 ratio as at 31 December 2016 of 14,5% (compared to 14,7% previously reported in the Preliminary Group

Financial Results) . (2) Based on EBA Risk Dashboard Report, Data as at 30 September 2016 (3) In accordance with the legislation in Cyprus which has been set for all credit

institutions through the requirements of Capital Requirement Directive (CRR)/CRD IV. The applicable rate of the CCB is 1,875% for 2018 and 2,5% for 2019 (fully phased-in). (4) Pillar 2

requirement in the form of CET1 (5) Since 2015, the Bank has been designated as an Other Systemically Important Institution (O-SII). The Central Bank of Cyprus set the O-SII buffer for the Group

at 2%. This buffer will be phased-in gradually, starting from 1 January 2019 at 0.5% and increasing by 0.5% every year thereafter, until being fully implemented (2.0%) on 1 January 2022 (6)

Minimum CET1 Requirement reduced from 10,75% to 9,50% following amendments in the Cypriot Banking Law on 3 February 2017 allowing the gradual phase-in of the Capital Conservation Buffer

(CCB) (7) The DTA adjustments relate to Deferred Tax Assets totalling €450 mn and recognised on tax losses totalling €3,6 bn and can be set off against future profits of the Bank until 2028 at a

tax rate of 12,5%. Furthermore, there are tax losses of c. €8,5 bn for which no deferred tax asset has been recognised. The recognition of deferred tax assets is supported by the Bank‟s business

forecasts and takes into account the recoverability of the deferred tax assets within their expiry period.

CET1 ratio (transitional) of 14,5% compares favorably with EU average of 14,1%

14,0% 13,9%

14,9% 15,6%

14,0% 14,3% 14,4%

14,6% 14,5%

12,5% 12,4% 12,8%

13,0%

13,5% 13,4% 13,6%

14,1%

Dec 2014 Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

CET1 ratio (transitional) Average EU CET1 ratio (transitional)

1

2

13,9%

CET1 ratio (fully loaded)

Evolution for CET1 ratio (transitional) during 4Q2016

P&L impact of

0,3%

13,8%

14,5%

4,50%

3,75%

1,25%

CET1 transitional31.12.2016

SREP CET1requirement1

CET1 ratio vs SREP5 minimum requirement

CCB3 (phased-in)

9,50% Minimum CET1

Requirement6

Pillar 2R4

Pillar 1

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0%

5%

10%

15%

20%Tangible Total Equity % Total Assets Average

BOC

Leverage ratio

13,2%

18

6,6%

Total Capital position 15,7% (pro forma)

Total Capital Adequacy Ratios

10,8% 11,3%

15,5%

14,2% 14,1%

15,0%

15,7%

14,1% 14,4% 14,5% 14,7% 14,6%

15,7%

Mar 14 Jun 14 Sep 14 Dec 14 Mar 15 Jun 15 Sep 15 Dec 15 Mar 16 Jun 16 Sep 16 Dec 16 Dec-16pro forma1,2

15,7%

4,50%

1,50%

2,00%

3,75%

1,25%

Pro forma Total CapitalRatio 31.12.2016

SREP total capitalrequirement

13,00% Overall

Total Capital8

Requirement

CCB3(CET1)

Total Capital ratio vs SREP7 minimum requirement

Pillar 2R4

Pillar 1 (CET1)

AT1 capital6

T2 capital5

Total

Pillar 1

of 8%

‘Clean’ Fully Loaded CET1 ratio9,10

Leverage ratio11,12

13,5%

42%

0%

20%

40%

60%

80%

100%

0%

5%

10%

15%

20%

25%

'Clean' Fully Loaded CET1 ratio (LHS) Average 'Clean' Fully Loaded CET1 ratio

RWA % Total Assets (RHS) Average (RWA % Total Assets)

BOC

CET1 FL 13,9%

RWA intensity 85%

(1) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in period reduced from 10 to 5

years, with effect as from the reporting of 31 December 2016 that resulted in and a final Total capital ratio of 14,6% (compared to 14,8% previously reported in the Preliminary Group Financial Results),

adjusted to 15,7% (pro forma) (compared to c.16% previously reported in the Preliminary Group Financial Results)

(2) The pro forma is based on the Group financial results as at and for the year ended 31 December 2016. 3) In accordance with the legislation in Cyprus which has been set for all credit institutions

through the requirements of Capital Requirement Directive (CRR)/CRD IV. The applicable rate of the CCB is 1,875% for 2018 and 2,5% for 2019 (fully phased-in). (4) Pillar 2 requirement in the form of

CET1 (5 )Tier 2 capital (6) Additional Tier 1 capital (7) Since 2015, the Bank has been designated as an Other Systemically Important Institution (O-SII). The Central

Bank of Cyprus set the O-SII buffer for the Group at 2%. This buffer will be phased-in gradually, starting from 1 January 2019 at 0.5% and increasing by 0.5% every year thereafter, until being fully

implemented (2.0%) on 1 January 2022 (8) The Group‟s overall Total Capital Requirement for 2017 has been reduced to 13,00% from 14,25% following amendments in the Cypriot Banking Law on 3

February 2017 allowing the gradual phase-in of the Capital Conservation Buffer (9) As per SNL Financial Database, „Clean‟ Fully Loaded CET1 ratio as 31 December 2016, excludes Deferred

Tax Credits, AFS and Danish Compromise Estimated Impact (10) The data used is based on FY2016 financial results for 34 out of 38 EU Banks, including Bank of Cyprus, the data for the rest of the

banks is based on 9M2016 financial results (11) Leverage ratio is defined as Tangible Total Equity over Total Assets (12) The data used is based on FY2016 financial results for 36

out of 41 EU Banks, including Bank of Cyprus, the data for the rest of the banks are based on 9M2016 financial results

Issuance of

Tier 2 Notes

1

1,2

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€ mn FY2016 FY2015 yoy % 4Q2016 3Q2016 qoq %

Total income 963 1.040 -7% 246 235 5%

Total expenses (397) (408) -3% (98) (97) 1%

Profit before provisions and impairments1 566 632 -10% 148 138 8%

Provisions for impairment of customer loans net of

gains/(losses) on loan derecognition and changes

in expected cash flows

(370) (959) -61% (103) (109) -5%

Impairments of other financial and non financial

assets (47) (62) -23% (13) (12) 12%

Provision for litigation and regulatory matters (18) (8) 135% (18) - -

Share of profit from associates and joint ventures 8 6 38% 5 1 216%

Profit/(loss) before tax, restructuring costs,

discontinued operations and net profit on

disposal of non-core asset

139 (391) - 19 18 3%

Tax (16) (9) 84% (1) (4) -87%

(Loss)/profit attributable to non-controlling interests (4) 6 - - 2 -

Profit/(loss) after tax and before restructuring

costs, discontinued operations and net profit on

disposal of non-core asset 119 (394) - 18 16 11%

Advisory, VEP and other restructuring costs2 (114) (43) 165% (16) (11) 47%

Loss from disposal groups held for

sale/discontinued operations - (38) - - - -

Net gain on disposal of non-core assets 59 37 62% - - -

Profit/(loss) after tax 64 (438) - 2 5 -61%

Net interest margin 3,47% 3,79% -32 bps 3,37% 3,35% +2 p.p.

Return on tangible equity (annualised) 2,2% -15,0% 17,2 p.p. 0,3% 0,7% -0,4 p.p.

Return on Average Assets (annualised) 0,3% -1,7% +2 p.p. 0,0% 0,1% -0,1 p.p.

Cost-to-Income ratio 41% 39% +2 p.p. 40% 41% -1 p.p.

Modest profitability of €64 mn for FY2016

(1) Profit before provisions and impairments, gains/(losses) on derecognition and changes on expected cash flows , restructuring costs and discontinued operations.

(2) Advisory, VEP and other restructuring costs comprise mainly: 1) fees of external advisors in relation to: (i) disposal of operations (ii) customer loan restructuring activities which are not part of the

effective interest rate and (iii) the listing on the London stock exchange and 2) voluntary exit plan cost. (3) Debt for Asset swaps

Key Highlights QoQ change

• NII at €162 mn for 4Q2016, compared

to €164 mn for 3Q2016, reflecting the

reduction in customer loan balance

primarily as a result of the elevated

loan restructuring activity, including

debt for property swaps (DFAs) and the

low interest rate environment

• Net Interest Margin (NIM) was

marginally reduced to 3,47% for

FY2016 compared to 3,51% for

9M2016

• Total Income up by 5% qoq due to

increase by 43% of fee and

commission income, favourably

affected by both new and increased

charges, as well as with non-recurring

fees of c.€7 mn.

• Strong operating profitability of €148

mn for 4Q2016, up by 8% qoq, a net

increase in non interest income

• Provision for litigation and

regulatory matters for 4Q2016 were

€18 mn primarily affected by legal and

regulatory one off redress charges for

UK operations

• Modest Profit after tax of €2 mn for

4Q2016 and €64 mn for FY2016

19

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202 190 196 191 185 175 164 162

25 22 9

227 212 205 198

185 175 164 162

394 379 370 369 363 355

335 337

1Q2015 2Q2015 3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Interest income from Republic of Cyprus bond (€ mn)

Net interest income (€ mn)

NIM (bps)

Stable NIM despite negative interest rate environment

Net Interest Income and Net Interest Margin

Yield on Loans and Cost of Deposits in Cyprus2 (bps)

573 537 536 527 530 527 503 508

139 119 104 100 95 91 89 87

434 418 432 427 435 436 414 421

1Q2015 2Q2015 3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Yield on Loans Cost of Deposits Customer spread

• Net Interest Income (NII) at €162 mn for 4Q2016,

compared to €164 mn for 3Q2016, reflecting the

reduction in customer loan balance primarily as a

result of the elevated loan restructuring activity,

including debt for property swaps (DFAs) and the low

interest rate environment

• Net Interest Margin (NIM) was marginally reduced to

3,47% for FY2016 compared to 3,51% for 9M2016

• Interest bearing assets of €18,9 bn as at 31

December 2016

• Customer spread increased to 421 bps in 4Q2016

mainly due to the repricing of deposits at lower

deposits rates in 4Q2016

• New lending of over €1 bn, since the beginning of

the year, to promising sectors of the domestic

economy. 43% of new lending in Cyprus relates to

corporate loans, 33% to retail loans and 15% to SME

loans

(1) Interest bearing assets include placements with banks and central banks, reverse repurchase agreements and net loans and advances to customers and investments excluding equity and

mutual funds.

(2) Includes all currencies 20

FY2016:

NIM 347 bps

FY2015:

NIM 379 bps

22,8 21,8 20,8 20,1 19,7 19,3 23,9 18,9

€ bn Interest bearing

assets1

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Recurring non- interest income (€ mn)

Analysis of Non Interest Income (€ mn) – Quarterly

36 38 36 38 38 482

12 16

14 11 10

9

-2

1 9 14 23

20

46 55

59 63

71 77

3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Net fee and commission income Insurance income net of insurance claims Other

15% 16% 20% 16% %

Net fee and commission

income % Total income

x

Non interest income (€

mn)

14% 15%

21

Increased Non Interest Income as % of Total Income

x 48 54

50 49

(1) Comprising (a) Net FX gains / (losses) & Net gains/(losses) on other financial instruments, (b) Losses from revaluation and disposal of investment properties and (c ) other income.

(2) Excluding non-recurring fees of approximately €7 mn

1

48

Fee & commission income2 in Cyprus by business line

41

20 21 26

35

53

35 29 30

37

2013 - pre-Bail-in

2013 - post-Bail-in

2014 2015 2016

Incoming Payment Orders Outgoing Payment Orders

Payment Transactions are increasing

Average Number of Payment Transactions per month (thousands)

41%

33%

6%

7%

8% 1% 3%

InternationalBanking Services

Consumer

SME

Corporate

RRD

Wealth andManagement

Other

One third of IBS

fee &

commission

income

is driven by

Payment

Transactions

572

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Cost to Income Ratio

Total expenses (€ mn)

• Total expenses for 4Q2016 were €98 mn, in line

with the previous quarter

• Staff costs for 4Q2016 were €53 mn, down by 2% qoq

mainly due to the VEP completed in 2Q2016

• Special levy on deposits of credit institutions in Cyprus

was €5 mn and accounted for 5% of the total

expenses, driven by the increased stock of deposits in

Cyprus

• Operating expenses were €40 mn broadly in line with

the previous quarter

• Cost to income ratio at 41% for FY2016

• Actions for focused, targeted cost containment:

Tangible savings through a targeted cost

reduction program for operating expenses

Introduction of appropriate technology/ processes

to enhance product distribution channels and

reduce operating costs

Introduction of HR policies aimed at enhancing

productivity

37% 36% 38%

40% 40% 42% 42% 41%

61% 59% 60% 63%

66% 63% 63%

1Q2015 1H2015 9M2015 FY2015 1Q2016 1H2016 9M2016 FY2016

Group EU average

59 59 59 57 58 59 54 53

4 4 4 5 5 5 5 5

39 27

39 51

38 37 38 40

102

90

102

113

101 101 97 98

1Q2015 2Q2015 3Q2015 4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

Staff costs Special levy on deposits Operating expenses

Costs under control

(1) Based on EBA Risk Dashboard Report, Data as at 30 September 2016 22

1

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Profitable Core Cypriot business

23 (1) Profit before provisions and impairments, gains/(losses) on loan derecognition and changes on expected cash flows, restructuring costs and discontinued operations.

(2) Excluding non-recurring fees of approximately €7 mn.

Stable NIM in Cyprus operations Healthy Cost to Income ratio for Cyprus

operations

386 369 367 366

359 349 332 335

1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16

FY15:

373 FY16:

344

35% 35% 35% 38%

40% 41% 40% 39%

1Q15 1H15 9M15 FY15 1Q16 1H16 9M16 FY16

153

232

-86

146

44 9 14

-12

2

-26

162

246

-98

148

18

Net interest income Total income Total expenses Profit before provisions andimpairments, restructuring

costs and discontinuedoperations

Profit after tax and beforeone off items

Cyprus operations

Rest of operations

Group

94% %

% contribution of

Cyprus operations

94% 88% 98% 245%

4Q2016 Cyprus Vs Group performance (€ mn)

(bps)

1

80% 77% 73% 74% 77% 75% 70% 68%

16% 13% 14% 15% 15% 17%

16% 20%

4% 10% 13% 11% 8% 8% 14% 12%

1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16

Net interest income

Fee and commission income

Other income

% of total income

Improving fee income as a % of revenues

2

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Gross loans and customer deposits Loans by sector as at 31 December 2016

0,67 0,74

0,78 0,83

0,88 0,93

1,01 1,09

Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

Expansion of BOC UK operations

81%

17%

1% 1%

Corporate

SMEs

Consumer credit

Housing

24

0,92 0,93 1,00 1,04

1,08 1,13

1,19 1,26

Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

Gross loans (£ bn)

Customer deposits (£ bn)

3,9 6,0

FY2015 FY2016

Core operating profitability is rising

Operating profit (£ mn)

• Gross loans and customer deposits in the UK increased by 32% and 21% yoy to £1,09 bn and to £1,26 bn, respectively

• New lending of £370 mn during 2016

• Core operating profitability is rising, 54% increase yoy

• Loss after tax of £9,0 mn for the FY2016 primarily driven by legal and regulatory one off redress provision charges

Profit/(loss) after tax (£ mn)

3,6

(9,0)

FY2015 FY2016

Profit after tax

negatively affected by

legal and regulatory

one off redress

provision charges

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114 Category Key performance

indicators

Dec-

2015

Dec-

2016

Medium

Term

Targets

set in

2016

New

Medium

Term

Targets

Asset

quality

90+ DPD ratio 50% 41% <30% <20%

NPEs ratio 62% 55% <30%

NPEs coverage 39% 41% >50%

Provisioning charge 4,3% 1,7% <1,0% <1,0%1

Funding Net Loans % Deposits 121% 95% 100%-120% 90%-110%

Capital Total Capital ratio 14,1% 14,6%3 >15%

Margins and

efficiency

Net interest margin 3,8% 3,5% ~3,00% ~3,00%

Fee and commission

income/total income 15% 17%4 >20% >20%

Cost to income ratio 39% 41% 40%-45% 40%-45%

Balance

Sheet Total assets €23,3 bn €22,2 bn >€25 bn >€25 bn

Significant Progress made on Group KPIs

Key Pillars & Plan of action

• Sustain momentum in restructuring

• Focus on recoveries portfolio – “accelerated consensual

foreclosures”

• Real estate management via REMU

1. Significantly

reduce

problem

loans

• Continue expansion of deposit franchise

• Increase loan pool for the Additional Credit Claim framework of

ECB

• Further diversify funding sources

2. Further

improveme

nt funding

structure;

• Targeted lending in Cyprus into promising sectors to fund

recovery

• New loan origination, while maintaining lending yields

• Revenue diversification via fee income from international

business, wealth, and insurance

• Carefully expand UK franchise by leveraging the UK subsidiary

3. Focus on

core

markets

• Tangible savings through a targeted reduction program

• Introduce technology/processes to improve distribution

channels and reduce costs

• HR policies aimed at enhancing productivity

4. Achieve a

lean

operating

model

• Deliver appropriate medium-term risk-adjusted returns

5. Deliver

returns

Well on track to meet targets set in 2016 – A clear plan of action to achieve new Medium Term Targets

(1) Post IFRS 9 impact

(2) That is Provisions for impairment of customer loans and gains /(losses) on derecognition of loans and changes in expected cash flows on acquired loans over average gross loans

(3) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in period reduced from 10 to 5

years, with effect as from the reporting of 31 December 2016 that resulted in and a final Total capital ratio of 14,6% (compared to 14,8% previously reported in the Preliminary Group Financial

Results)

(4) Excluding non-recurring fees of approximately €7 mn

25

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• Key Milestones Achieved in January 2017; Listing on LSE and CSE, ELA fully repaid, successful issuance of €250 mn

Tier 2 Notes

• Satisfactory results this quarter reflecting our strategy of continued de-risking

• Leading position in a recovering economy

• 90+ DPD down by €459 mn or 5% qoq; down by €3,0 bn or 27% in FY2016

• Further NPE reduction of €867 mn or 7% qoq; €2,9 bn or 21% reduction during FY2016; Reduction in NPEs in 4Q2016

quarter of €867 mn was nearly double the in-quarter reduction of €459 mn in 90+ DPD

• Strong restructuring momentum continues with €6,2 bn1 of restructurings in FY2016

• Loans to Deposits ratio (L/D) at 95%; Customer deposits increased by €867 mn or 6% qoq and 16% yoy

• Pro forma Total Capital Ratio at 15,7%2,3

• Strong operating profitability of €148 mn for 4Q2016 directed at increased provisions and impairment charges to faster

de-risk balance sheet

• Modest profitability of €64 mn for FY2016; €2 mn for 4Q2016

Key Takeaways

26

(1) Including debt for asset swaps, write offs & non-contractual write offs

(2) Adjusted for the issuance of €250 mn Tier 2 Notes in January 2017 based on the Group financial results as at and for the year ended 31 December 2016

(3) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in period reduced from 10

to 5 years, with effect as from the reporting of 31 December 2016 that resulted in a final Total capital ratio of 15,7% when including the Bank‟s Tier 2 Capital Notes issued in January 2017

(compared to c.16% previously reported in the Preliminary Group Financial Results)

Page 27: Bank of Cyprus Group€¦ · (1) The Group Financial Results referred to in this Presentation relate to the Bank of Cyprus Public Company Limited, the “Bank”, and together with

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Visit our website at: www.bankofcyprus.com

Credit Ratings:

Fitch Ratings:

Long-term Issuer Default Rating: upgraded to “B-" on 25 April 2016 (stable outlook)

Short-term Issuer Default Rating: upgraded to “B" on 25 April 2016

Viability Rating: upgraded to “b-” on 25 April 2016

Moody’s Investors Service:

Baseline Credit Assessment: Upgraded to caa2 on 14 December 2016 (positive outlook)

Short-term deposit rating: Affirmed at "Not Prime" on 14 December 2016

Long-term deposit rating: Upgraded to Caa2 on 14 December 2016 (positive outlook)

Counterparty Risk Assessment: Assigned at B2(cr) / Not-Prime (cr) on 14 December 2016

Listing:

LSE – BOCH, CSE – BOCH/ΤΡΚΗ, ISIN IE00BD5B1Y92

Tel: +35722122239, Email: [email protected]

Annita Pavlou, Investor Relations Manager, Tel: +357 22 122740, Email: [email protected]

Elena Hadjikyriacou, ([email protected]) Marina Ioannou, ([email protected])

Styliani Nicolaou, ([email protected]) Andri Rousou, ([email protected])

Investor Relations

Contacts

Finance Director

Eliza Livadiotou, Tel: +35722122344, Email: [email protected]

Key Information and Contact Details

27

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Appendix – Macroeconomic overview

28

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Improved rating and credit outlook, demonstrated

by benchmark sovereign bond yields

SOURCE: Statistical Service of Republic of Cyprus; Bloomberg; European Commission Winter Forecasts 2017; Calculations by BOC Economic Research 29

Real GDP (SA) continued to expand in 2016

registering a yearly growth of 2,8% (1,7% in 2015)

1,4

%

-0,6

%

-0,4

%

-1,3

%

-3,2

%

-3,1

%

-5,1

%

-6,5

%

-6,9

%

-5,8

%

-4,6

% -2

,8%

-1,5

%

-1,3

%

-0,6

%

-0,1

% 1

,6%

2,2

%

3,0

%

2,8

%

2,8

%

2,9

%

2,9

%

2Q

20

11

3Q

20

11

4Q

20

11

1Q

20

12

2Q

20

12

3Q

20

12

4Q

20

12

1Q

20

13

2Q

20

13

3Q

20

13

4Q

20

13

1Q

20

14

2Q

20

14

3Q

20

14

4Q

20

14

1Q

20

15

2Q

20

15

3Q

20

15

4Q

20

15

1Q

20

16

2Q

20

16

3Q

20

16

4Q

20

16

Growth accelerated with broad sector participation

1

... with broad sector participation particularly from

trade , tourism, and professional services, whilst….

... on the expenditure side growth came from dom.

demand with net exports contributing negatively

0,2 0,2

-0,1

0,2

0,5

0,3 0,2 0,1 0,1 0,0

0,4 0,4

1,2

0,6

0,0

-0,5

0,4 0,3

Agriculture Construction Professional &business

Financial Other

Contribution to growth in percentage points

2015 (growth 1,7%) 2016 (growth 2,8%)

-0,1 -1,3

-5,4

-1,0

1,2 1,7

-2,8

-4,1 -2,1 -2,7

1,5 3,6

-1,6

1,1

-2,3

2,2

0,3

-1,5

4,7 1,1 3,9

-0,1

-1,3 -1,0

2011 2012 2013 2014 2015 2016

Contribution to growth by category of expenditure in percent points

Consumption Fixed Investment Inventories Net Exports

The gov’t budget has been essentially balanced

since 2014 following significant consolidation

On an annual basis public debt peaked in 2015

and started to decline in 2016 relative to GDP

8,5

19,0 19,0

107,5 107,1

7

9

11

13

15

17

19

21

23

0

20

40

60

80

100

120

2008 2009 2010 2011 2012 2013 2014 2015 2016

Gross debt in billion euro (RHS) in % of GDP

1,59

2,72

3,30

1,0

2,0

3,0

4,0

5,0

6,0

01.

01.1

5

11.

02.1

5

24.

03.1

5

04.

05.1

5

12.

06.1

5

23.

07.1

5

02.

09.1

5

13.

10.1

5

23.

11.1

5

01.

01.1

6

11/

02/1

6

23/

03/1

6

03/

05/1

6

13/

06/1

6

22/

07/1

6

01/

09/1

6

12/

10/1

6

22/

11/1

6

02/

01/1

7

10/

02/1

7

Yields on Cyprus government bonds

CY Feb 20 CY May 22 CY Nov 25

-0,2 -0,1

0,1

2,6 2,7 2,6

-8

-6

-4

-2

0

2

4

2008 2009 2010 2011 2012 2013 2014 2015 2016

In % of GDP, excl. recapitalisation costs

Gov't budget Primary balance (RHS)

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30 SOURCES: Statistical Service of Republic of Cyprus, Eurostat; Calculations by BOC Economic Research

Key economic sectors are performing well

The unemployment rate peaked in 2013Q4 at 16,6% SA and dropped to 12,8%

in 2016Q2 rising to 14,1% in 2016Q4

96,2

100,0

90,3

91,7 6,6

10,3

16,6 16,5

12,8

13,1

14,1

84,0

86,0

88,0

90,0

92,0

94,0

96,0

98,0

100,0

102,0

0,0

2,0

4,0

6,0

8,0

10,0

12,0

14,0

16,0

18,0

20

10

Q1

20

10

Q2

20

10

Q3

20

10

Q4

20

11

Q1

20

11

Q2

20

11

Q3

20

11

Q4

20

12

Q1

20

12

Q2

20

12

Q3

20

12

Q4

20

13

Q1

20

13

Q2

20

13

Q3

20

13

Q4

20

14

Q1

20

14

Q2

20

14

Q3

20

14

Q4

20

15

Q1

20

15

Q2

20

15

Q3

20

15

Q4

20

16

Q1

20

16

Q2

20

16

Q3

20

16

Q4

Employment Index 4Q averages SA 2011Q2=100 (RHS)

Unemployment rate SA %

... were the rebound has been relatively uniform across sectors with the total

industry index up by 8,7% in 2016 after rising by 3,4% the year before

Industrial production bottomed in February 2014 on a 12 month basis, from a

peak in 2008, and has been rising since ...

94,9

65,0

73,7

30

40

50

60

70

80

90

100

110

120

130

-30

-25

-20

-15

-10

-5

0

5

10

15

03

.09

06

.09

09

.09

12

.09

03

.10

06

.10

09

.10

12

.10

03

.11

06

.11

09

.11

12

.11

03

.12

06

.12

09

.12

12

.12

03

.13

06

.13

09

.13

12

.13

03

.14

06

.14

09

.14

12

.14

03

.15

06

.15

09

.15

12

.15

03

.16

06

.16

09

.16

12

.16

Total Industrial production

100=Oct 2008 of 12 m. Av. (RHS) % change y-o-y 12 month averages

-10,1

-13,4

-0,1

3,4

8,7

-10,3

-14,1

-1,2

3,6

7,5

-4,2

-9,2

1,0 4,0

7,6

-15,2 -12,9

12,3

-2,0

23,4

2012 2013 2014 2015 2016

Industrial production by sector: % change year-on-year

Total Industry Manufacturing Electricity Water

In construction the main frequency indices have turned up in 2016

99,0

27,7

0,0

20,0

40,0

60,0

80,0

100,0

120,0

20

04

Q2

20

04

Q4

20

05

Q2

20

05

Q4

20

06

Q2

20

06

Q4

20

07

Q2

20

07

Q4

20

08

Q2

20

08

Q4

20

09

Q2

20

09

Q4

20

10

Q2

20

10

Q4

20

11

Q2

20

11

Q4

20

12

Q2

20

12

Q4

20

13

Q2

20

13

Q4

20

14

Q2

20

14

Q4

20

15

Q2

20

15

Q4

20

16

Q2

20

16

Q4

Index 100=2008Q3 of 4Q moving averages/sums

Production Index Local sales of cement Volume of building permits

8,3

29,9

40,8

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Tourism is expanding & Residential Property Index is stabilising

31 SOURCES: Statistical Service of Republic of Cyprus; Central Bank of Cyprus; Eurostat; RICS-Cyprus; Calculations by BOC Economic Research

Tourist activity increased sharply in 2016 and continued into 2017 up in Jan-

Feb by 26% y-o-y driven by arrivals from Germany and Russia

The distribution of tourist arrivals has been shifting over time and appears

shifting again with UK arrivals dropping and rising from Germany and Russia

-2,4

1,5 8,9

19,8 26,4

-3,0

0,2 7,2

19,4 28,5

-7,1 -2,2

19,5 11,2

-13,3

28,3

4,6

-17,6

48,9

12,6

-31,5

-12,7

29,9

10,5

141,1

8,0

-2,8

4,4

11,9

2013 2014 2015 2016 2017(Jan-Feb)

Arrivals: % change year-on-year

Total Arrivals Europe UK Russia Germany Receipts

Residential property prices have started to rise year-on-year in some index

series

Residential property prices declined by a cumulative 32% from their peak in

3Q2008 and started to stabilise from the second half of 2015

100,0

68,0 68,0

-1,8

-1,7

-1,3

60,0

65,0

70,0

75,0

80,0

85,0

90,0

95,0

100,0

105,0

110,0

-15

-10

-5

0

5

10

15

20

Q3.0

8

Q4.0

8

Q1.0

9

Q2.0

9

Q3.0

9

Q4.0

9

Q1.1

0

Q2.1

0

Q3.1

0

Q4.1

0

Q1.1

1

Q2.1

1

Q3.1

1

Q4.1

1

Q1.1

2

Q2.1

2

Q3.1

2

Q4.1

2

Q1.1

3

Q2.1

3

Q3.1

3

Q4.1

3

Q1.1

4

Q2.1

4

Q3.1

4

Q4.1

4

Q1.1

5

Q2.1

5

Q3.1

5

Q4.1

5

Q1.1

6

Q2.1

6

Q3.1

6CBC Residential Property Price Index (Rebased to 3Q2008)

100=2008Q4 of 4Q moving averages (RHS) RPPI % change y-o-y

-1,3

-3,3

0,5

1,1

-20,0

-15,0

-10,0

-5,0

0,0

5,0

10,0

15,0

20,0

25,0

20

08

Q2

20

08

Q3

20

08

Q4

20

09

Q1

20

09

Q2

20

09

Q3

20

09

Q4

20

10

Q1

20

10

Q2

20

10

Q3

20

10

Q4

20

11

Q1

20

11

Q2

20

11

Q3

20

11

Q4

20

12

Q1

20

12

Q2

20

12

Q3

20

12

Q4

20

13

Q1

20

13

Q2

20

13

Q3

20

13

Q4

20

14

Q1

20

14

Q2

20

14

Q3

20

14

Q4

20

15

Q1

20

15

Q2

20

15

Q3

20

15

Q4

20

16

Q1

20

16

Q2

20

16

Q3

Residential property prices: RPPI (CBC); HPI (Eurostat); RICS

RPPI HPI RICS-Apartments RICS-Houses

58,5

35,7 39,2 36,3

5,6

3,5 4,2

3,9

4,6

26,1 19,7 24,5

4,8 4,1 5,2 5,0

21,2 22,8 22,4 20,6

5,3 7,8 9,2 9,6

2003 2014 2015 2016

UK Germany Russia Greece Other Europe Non-Europe

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Consumer prices continued to drop in 2016 while on the demand side of the

economy, retail trade volumes continued to increase

32 SOURCES: Statistical Service of Republic of Cyprus; Calculations by BOC Economic Research

The volume index of retail trade peaked in Oct. 2008 on a 12 month basis

and dropped by about 15% by the first half of 2014 and has been rising since

Regarding vehicle registration, after a 73% drop from their peak in late 2008

to early 2014, they started to rebound in 2015-2016 continuing into 2017

78,2

89,0 89,3

3,2

7,6

3,6

60

70

80

90

100

110

120

130

-20

-15

-10

-5

0

5

10

15

04

.12

06

.12

08

.12

10

.12

12

.12

02

.13

04

.13

06

.13

08

.13

10

.13

12

.13

02

.14

04

.14

06

.14

08

.14

10

.14

12

.14

02

.15

04

.15

06

.15

08

.15

10

.15

12

.15

02

.16

04

.16

06

.16

08

.16

10

.16

12

.16

Volume of retail trade

100=2008M10 of 12 month moving averages (RHS) % change y-o-y

27,2

42,6

47,4

52,1

24,6

45,6

22,9

20

30

40

50

60

70

-80,0

-60,0

-40,0

-20,0

0,0

20,0

40,0

60,0Registration of motor vehicles

100=2008M10 of 12 month moving averages (RHS) % changes y-o-y

Following three consecutive years of decline, consumer prices dropped 1,4% in 2016 and rose by 1,1% in January-February 2017

2,4

3,3

2,4

-0,4

-1,4

-2,1

-1,4

1,1

-3,0

-2,0

-1,0

0,0

1,0

2,0

3,0

4,0

2010 2011 2012 2013 2014 2015 2016 2017 Jan-Feb

Consumer Price Index: % changes year-on-year

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Appendix – Additional financial information

33

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€ mn %

change 31.12.16 31.12.15

Cash and balances with

Central Banks 6% 1.506 1.423

Loans and advances to

banks -17% 1.088 1.314

Debt securities, treasury bills

and equity investments -33% 674 1.009

Net loans and advances to

customers -9% 15.649 17.192

Other assets 42% 3.244 2.284

Non current assets and

disposal group held for sale -76% 11 49

Total assets -5% 22.172 23.271

€ mn %

change 31.12.16 31.12.15

Deposits by banks 80% 435 242

Funding from central banks -81% 850 4.453

Repurchase agreements -30% 257 368

Customer deposits 16% 16.510 14.181

Debt securities in issue - - 1

Other liabilities 7% 1.014 944

Non current liabilities and disposal

group held for sale - - 4

Total liabilities -6% 19.066 20.193

Share capital 0% 892 892

Capital reduction reserve and share

premium 0% 2.505 2.505

Revaluation and other reserves -6% 244 259

Accumulated losses -5% (570) (601)

Shareholders’ equity 1% 3.071 3.055

Non controlling interests 56% 35 23

Total equity 1% 3.106 3.078

Total liabilities and equity -5% 22.172 23.271

Consolidated Balance Sheet

34

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€ mn FY2016 FY2015 yoy

+% 4Q2016 3Q2016

qoq

+% 2Q2016 1Q2016

Net interest income 686 842 -19% 162 164 -1% 175 185

Net fee and commission income 167 154 9% 55 38 43% 38 36

Insurance income net of insurance claims 44 48 -7% 9 10 -3% 11 14

Core income 897 1.044 -14% 226 212 7% 224 235

Other income 66 (4) - 20 23 -10% 14 9

Total income 963 1.040 -7% 246 235 5% 238 244

Total expenses (397) (408) -3% (98) (97) 1% (101) (101)

Profit before provisions and impairments1 566 632 -10% 148 138 8% 137 143

Provisions for impairment of customer loans net of gains/(losses)

on derecognition of loans and changes in expected cash flows (370) (959) -61% (103) (109) -5% (96) (62)

Impairments of other financial and non financial assets (47) (62) -23% (13) (12) 12% (14) (8)

Provision for litigation and regulatory matters (18) (8) 135% (18) - - (2) 2

Share of profit from associates and joint ventures 8 6 38% 5 1 216% 1 1

Profit/(loss) before tax, restructuring costs and discontinued

operations 139 (391) - 19 18 3% 26 76

Tax (16) (9) 84% (1) (4) -87% (4) (8)

(Loss)/profit attributable to non-controlling interests (4) 6 - - 2 - (5) (1)

Profit/(loss) after tax from continuing operations2 119 (394) - 18 16 11% 17 67

Advisory, VEP and other restructuring costs3 (114) (43) 165% (16) (11) 47% (70) (17)

Loss from disposal group held for sale/discontinued operations - (38) - - - - - -

Net gain on disposal of non-core assets 59 37 62% - 0 - 59 -

Profit/(loss) after tax 64 (438) - 2 5 -61% 6 50

Net interest margin 3,47% 3,79% -32bps 3,37% 3,35% +2bps 3,55% 3,63%

Cost-to-Income ratio 41% 39% +2p.p. 40% 41% -1p.p. 43% 41%

(1) Profit before provisions and impairments, gains/(losses) on derecognition and changes on expected cash flows, restructuring costs and discontinued operations.

(2) Profit after tax and before restructuring costs, discontinued operations and net profit on disposal of non-core assets. (3) Advisory, VEP and other restructuring costs comprise mainly: 1) fees of external advisors in relation to: (i) disposal of operations (ii) customer loan restructuring activities which are not part of the

effective interest rate and (iii) the listing on the London stock exchange and 2) voluntary exit plan cost.

Income Statement Review

4

35

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Group Income Statement Highlights (€ mn)

253

-113

140

244

-101

143

-62

50

238

-101

137

-96

6

235

-97

138

-109

5

246

-98

148

-103

2

Total Income Total Expenses Profit before impairmentsrestructuring costs anddiscontinued operations

Provisions for impairment ofcustomer loans and

gains/(losses) on loanderecognition and changes in

expected cash flows

Profit/(loss) after tax

4Q2015 1Q2016 2Q2016 3Q2016 4Q2016

1 -630 -512

Good underlying profitability continues in 4Q2016

(1) Profit before provisions and impairments, gains/(losses) on loan derecognition and changes on expected cash flows, restructuring costs and discontinued operations.

(2) RoTE and RoAA are on an annualised basis.

-1,7%

6,7%

0,9%

3,8%

0,5%

2,8%

0,4%

2,2%

0,3%

-9,0%-8,0%-7,0%-6,0%-5,0%-4,0%-3,0%-2,0%-1,0%0,0%1,0%2,0%3,0%4,0%5,0%6,0%7,0%8,0%

Return on Tangible Equity Return on Average Assets

FY2015 1Q2016 1H2016 9M2016 FY2016

-14,9%

2 2

Return on Tangible Equity (RoTE) (%) & Return on Average Assets (RoAA)

36

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€ mn Per presentation Reclassification Per financial

statements

Net interest income 686 - 686

Net fee and commission income 167 - 167

Net foreign exchange gains and net gains on other financial instruments 48 59 107

Insurance income net of insurance claims 44 - 44

Gains/(losses) from revaluations/disposals of investment properties 6 (1) 5

Losses on disposal of stock properties - 1 1

Other income 12 3 15

Total income 963 62 1.025

Total expenses (397) (133) (530)

Profit before provisions and impairments, gains/(losses) on derecognition of loans and

changes in expected cash flows, restructuring costs and discontinued operations 566 (71) 495

Provisions for impairment of customer loans (433) - (433)

Gains on derecognition of loans and changes in expected cash flows 63 - 63

Impairments of other financial and non-financial assets (47) - (47)

Provision for litigation and regulatory matters (18) 18 -

Share of profit from associates 8 - 8

Profit before tax, restructuring costs and discontinued operations 139 (53) 86

Tax (16) (2) (18)

Loss attributable to non-controlling interests (4) - (4)

Profit after tax and before restructuring costs, discontinued operations and net profit from

disposal of non-core assets 119 (55) 64

Advisory, VEP and other restructuring costs1 (114) 114 -

Net gain on disposal of non-core assets 59 (59) -

Profit after tax 64 - 64

Income Statement bridge for FY2016

(1) Advisory, VEP and other restructuring costs comprise mainly: 1) fees of external advisors in relation to: (i) disposal of operations (ii) customer loan restructuring activities which are not part of the effective

interest rate and (iii) the listing on the London stock exchange and 2) voluntary exit plan cost.

37

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€ mn Consumer

Banking

SME

Banking

Corporate

Banking

International

Banking

Wealth &

Brokerage &

Asset

Management

RRD REMU Insurance Other Total

Cyprus

Net interest income 247 62 81 62 11 202 (13) - (9) 643

Net fee & commission income 46 9 10 65 2 12 - (4) 19 159

Other income 5 1 1 7 4 1 4 44 26 93

Total income 298 72 92 134 17 215 (9) 40 36 895

Total expenses (117) (11) (11) (23) (4) (33) (9) (14) (131) (353)

Profit/(loss) before provisions

and impairments 181 61 81 111 13 182 (18) 26 (95) 542

Provisions for impairment of

customer loans net of

gains/(losses) on derecognition

of loans and changes in

expected cash flows

19 (11) 33 (6) (1) (352) - - 1 (317)

Impairment of other financial

and non financial assets - - - - - - (20) - (15) (35)

Provision for litigation and

regulatory matters - - - - - - - - (3) (3)

Share of profits from associates - - - - - - - - 8 8

Profit/(loss) before tax 200 50 114 105 12 (170) (38) 26 (104) 195

Tax (22) (6) (14) (13) (1) 24 5 (3) 13 (17)

Profit attributable to non

controlling interest - - - - - - - - (4) (4)

Profit/(loss) after tax and

before one off items 178 44 100 92 11 (146) (33) 23 (95) 174

Cyprus: Income Statement by business line for FY2016

38

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€ mn 31.12.16

Group Equity per financial statements 3.106

Less: Intangibles and other deductions (20)

Less: Deconsolidation of insurance and other entities (198)

Less: Regulatory adjustments (DTA and other items) (106)

Less: Revaluation reserves and other unrealised items transferred to

Tier II (54)

CET 1 (transitional) 2.728

Less: Adjustments to fully loaded (mainly DTA) (116)

CET 1 (fully loaded) 2.612

Risk Weighted Assets 18.865

CET 1 ratio (fully loaded) 13,9%

CET 1 ratio (transitional)3 14,5%

Risk Weighted Assets – Regulatory Capital

Equity and Regulatory Capital (€ mn)

31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

Shareholders‟ equity 3.055 3.101 3.054 3.063 3.071

CET1 capital 2.748 2.769 2.735 2.736 2.7283

Tier I capital 2.748 2.769 2.735 2.736 2.728

Tier II capital 30 20 21 21 21

Total regulatory capital

(Tier I + Tier II) 2.778 2.789 2.756 2.757 2.749

`

39

(1) The increase in Russia RWA is due to one off regulatory adjustments on operational risk in relation to disposed operations where permission to exclude it received from regulators early January 2017

(2) Other countries primarily relates to exposures in Channel Islands (3) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available

in Union law (ECB/2016/4), the DTA phase-in period reduced from 10 to 5 years, with effect as from the reporting of 31 December 2016 that resulted in a final CET 1 ratio as at 31 December 2016 of

14,5% (compared to 14,7% previously reported in the Preliminary Group Financial Results)

Risk weighted assets by type of risk (€ mn)

31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

Credit risk 17.618 17.326 16.921 16.747 16.862

Market risk 8 8 7 6 6

Operational risk 2.040 2.040 2.040 2.050 1.997

Total 19.666 19.374 18.968 18.803 18.865

Risk weighted assets by Geography (€ mn)

31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

Cyprus 18.438 18.276 17.845 17.675 17.554

Russia 21 25 16 15 1451

United Kingdom 685 650 695 725 784

Romania 269 198 195 205 182

Greece 208 182 176 140 190

Other2 45 43 41 43 10

Total RWA 19.666 19.374 18.968 18.803 18.865

RWA intensity(%) 85% 85% 84% 84% 85%

Reconciliation of Group Equity to CET 1

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BOC - Main performance indicators

Ratios Group FY2016

Performance

ROAA (annualised) 0,3%

ROTE (annualised) 2,2%

Net Interest Margin 3,47%

Cost to income ratio 41%

Loans to deposits 95%

Asset Quality

90+ DPD / 90+ DPD ratio €8.309 mn (41%)

90+ DPD coverage 54%

Cost of risk (annualised) 1,7%1

Provisions / Gross Loans 22,4%

Capital

Transitional Common Equity Tier 1 capital 2.728

CET1 ratio (transitional basis) 14,5%2

Total Shareholders‟ Equity / Total Assets 13,9%

(1) Provisions for impairment of customer loans and gains/(losses) on derecognition of loans and changes in expected cash flows

(2) Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the DTA phase-in

period reduced from 10 to 5 years, with effect as from the reporting of 31 December 2016 that resulted in a final CET 1 ratio as at 31 December 2016 of 14,5% (compared to

14,7% previously reported in the Preliminary Group Financial Results)

0,388 0,392 0,393 0,394 0,342 0,348 0,342 0,343 0,344

0,374 0,378 0,379 0,380

0,327 0,332 0,327 0,327 0,328

Dec-2014 Mar-2015 Jun-2015 Sep-2015 Dec-2015 Mar-2016 Jun-2016 Sep-2016 Dec-2016

Book Value per share (€) Tangible Book Value per share (€)

Book value evolution

40

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Reduction in Overseas Non-Core Exposures

Overseas non-core exposures (€ mn)

The non-core overseas exposures at 31 December 2016 were as

follows:

Greece: Net exposure comprised:

a. Net on-balance sheet exposures (excluding foreclosed

properties) totalling €17 mn;

b. 634 foreclosed properties with a book value of €153 mn;

c. off-balance sheet exposures of €113 mn; and

d. lending exposures to Greek entities in the normal course

of business in Cyprus of €82 mn, and lending exposures

in Cyprus with collaterals in Greece of €107 mn.

Romania: Overall net exposure of €206 mn

Serbia: Overall net exposure of €42 mn, in line with the previous

quarter

Russia: Remaining net exposure (on and off balance sheet) in

Russia is further reduced to €44 mn during 4Q2016

In accordance with Group‟s strategy to exit from overseas non core

operations, the operations of the Bank of Cyprus branch in

Romania are expected to be terminated during 2017, subject to

regulatory approvals. The remaining assets and liabilities of the

branch will be transferred to other entities of the Group.

(1) Lending exposures to Greek entities in the normal course of business in Cyprus and lending exposures in Cyprus with collaterals in Greece

(2) The net exposure in Serbia was reduced to €10 mn during the first quarter of 2017, through repayments.

120 114 119 45 45 44

354 312 274

262 221 206

54

54 54

42

42 42

192

173 168

164

161 153

49

22

16

13

12 17

132

131

122

119

115 113

139

151

158

225

225

189

1040

957

911

870

821

764

Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

Russia: Net exposure Romania: Net exposure

Serbia Greece Foreclosed Properties

Greece net on balance sheet exposure Greece net off balance sheet exposure

Greece other¹

472

512

477

464

521

41

513

2

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8,66 8,09 7,79 7,85 8,07 8,42 8,76 8,94 9,01 9,40 10,06 10,56

4,05 3,59 3,46 3,47 3,57 3,21 3,40 3,75 3,68 3,91

4,15 4,49 1,24

1,25 1,29 1,30 1,36 1,39 1,45 1,49 1,43 1,43 1,43

1,46 1,02

0,87 0,79 0,55 0,61 0,61

0,01 0,01

14,97 13,80 13,33 13,17 13,61 13,63 13,61 14,18

14,13 14,75 15,64

16,51

Dec-13 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Cyprus non-IBU Cyprus IBU UK Other countriesTotal

(€ bn)

(1) IBU- Division servicing exclusively international activity companies registered in Cyprus and abroad and non-residents

(2) Other countries: Russia (until June 2015), Romania, and Ukraine (until March 2014).

Deposits by geography

Analysis of Deposits by Geography and by Type

31 December 2016 (%)

63,9%

27,2%

8,9%

0,0%

Cyprus - non IBU Cyprus - IBU

UK Other countries

Total Cyprus 91,1%

1

2

10,55 9,13 8,53 7,88 8,16 8,14 7,97 8,16 8,15 8,31 8,93 9,27

0,93 0,95

0,84 0,96 0,97 1,02 1,01 1,03 1,01 1,04 1,01 1,06

3,49 3,72 3,96 4,33 4,48 4,47 4,63 4,99 4,97 5,40

5,70 6,18

14,97 13,80 13,33 13,17 13,61 13,63 13,61 14,18 14,13 14,75

15,64 16,51

Dec-13 Jun-14 Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar -16 Jun-16 Sep-16 Dec-16

Time deposits Savings accounts Current & demand accountsTotal

(€ bn)

Deposits by type of deposits 31 December 2016 (%)

56,2%

6,4%

37,4%

Time depositsSavings acc ountCurrent and demand account

1 2

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21,20 21,32 21,19 20,98 20,66 19,98 19,27 18,77 18,27

0,91 1,03 1,13 1,14 1,21 1,17 1,18 1,23 1,30

1,66 1,74 1,61 0,75 0,72 0,70 0,63 0,60

0,56

23,77 24,09 23,93 22,86 22,59 21,85 21,08 20,60 20,13

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Othercountries

UK

Cyprus

1

Total

(€ bn)

Gross loans by geography

Gross loans by Geography and by Customer Type

90,8%

6,4% 2,8%

Cyprus UK Other countries1

11,83 12,10 12,03 11,56 11,42 10,77 10,13 9,78 9,47

5,09 5,02 4,99 4,75 4,68 4,65 4,55 4,47 4,35

4,41 4,43 4,39 4,35 4,31 4,28 4,27 4,24 4,22

2,44 2,54 2,52 2,20 2,18 2,16 2,13 2,11 2,09

23,77 24,09 23,93 22,86 22,59 21,85 21,08 20,60 20,13

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Retail other

RetailHousing

SMEs

Corporate

(€ bn)

Total

47,1%

21,6%

20,9%

10,4%

Corporate SME

Retail Housing Retail Other

31 December 2016 (%)

31 December 2016 (%) Gross loans by customer type

43 (1) Other countries: Russia (until June 2015) and Romania

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13,75 13,86 13,59 13,49 13,26 12,64 11,87 11,31 10,50

0,11 0,11 0,10 0,08 0,07 0,06 0,05 0,06

0,02

1,10 1,20

1,12 0,65 0,64 0,63

0,57 0,53 0,51

14,96 15,17 14,81 14,22 13,97 13,33

12,49 11,90 11,03

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Other countries

UK

Cyprus

1

Total

(€ bn)

(1) Other countries: Russia (until June 2015) and Romania

NPEs by geography

NPEs by Geography and by Customer Type

95,2%

0,2% 4,6%

Cyprus UK Other countries1

45,3%

27,1%

16,1%

11,5%

Corporate SME

Retail Housing Retail Other

31 December 2016 (%)

31 December 2016 (%) NPEs by customer type

8,17 8,18 7,75 7,37 7,19 6,61 5,98 5,54 5,00

3,53 3,57 3,60 3,51 3,44 3,38

3,25 3,14 2,99

1,82 1,93 1,95 1,98 1,97 1,97

1,93 1,92 1,77

1,45 1,49 1,51 1,36 1,37 1,37

1,33 1,30 1,27

14,96 15,17 14,81 14,22 13,97 13,33 12,49 11,90

11,03

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Retail Other

Retail Housing

SMEs

Corporate

Total

(€ bn)

44

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Asset Quality- 90+ DPD analysis

(€ mn) Dec-16

Sept-16 Jun - 16 Mar-16 Dec-15

A. Gross Loans after Fair value on Initial recognition 19.202 19.607 20.040 20.719 21.385

Fair value on Initial recognition 928 989 1.043 1.130 1.207

B. Gross Loans 20.130 20.596 21.083 21.849 22.592

B1. Loans with no arrears 10.991 10.897 10.879 10.551 10.443

B2. Loans with arrears but not impaired 2.238 2.488 2.607 2.901 3.049

Up to 30 DPD 455 587 574 623 469

31-90 DPD 375 344 361 386 351

91-180 DPD 129 146 121 133 144

181-365 DPD 141 144 175 183 259

Over 1 year DPD 1.138 1.267 1.376 1.576 1.826

B3. Impaired Loans 6.901 7.211 7.597 8.397 9.100

With no arrears 472 514 647 860 876

Up to 30 DPD 62 22 25 36 78

31-90 DPD 29 52 41 57 24

91-180 DPD 50 15 95 49 65

181-365 DPD 51 106 123 157 310

Over 1 year DPD 6.237 6.502 6.666 7.238 7.747

(90+ DPD)1 8.309 8.768 9.269 10.289 11.329

90+ DPD ratio (90 + DPD / Gross Loans) 41,3% 42,6% 44,0% 47,1% 50,1%

Accumulated provisions (including fair value adjustment on

initial recognition2 ) 4.519 4.703 4.875 5.076 5.445

Gross loans provision coverage 22,4% 22,8% 23,1% 23,2% 24,1%

90+ DPD provision coverage 54,4% 53,6% 52,6% 49,3% 48,1%

(1) Loans in arrears for more than 90 days (90+ DPD) are defined as loans past-due for more than 90 days and those that are impaired (impaired loans are those which are not considered

fully collectable and for which a provision for impairment has been recognised on an individual basis or for which incurred losses exist at their initial recognition or customers in Debt

Recovery).

(2) Including the fair value adjustment on initial recognition (difference between the outstanding contractual amount and the fair value of loans acquired from Laiki Bank) and provisions

for off-balance sheet exposures.

+

+

+

+

=

45

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Progress on top 20 group exposures

46

Top 20 exposures down by €1,7 bn since 30 Sep 2014

2,8 2,7 2,7 2,7 2,6 2,3 1,9 1,4 1,3 1,2

1,6 1,5 1,3 1,3 1,1 1,5

1,6 2,0

1,7 1,5

4,4 4,2

4,0 4,0 3,7 3,8

3,5

3,4

3,0 2,7

64% 64% 66% 67% 69%

61%

53%

42% 45% 45%

Sep 2014 Dec 2014 Mar 2015 Jun 2015 Sep 2015 Dec 2015 Mar 2016 Jun 2016 Sep 2016 Dec 2016

90+DPD Loans other than 90+DPD 90+DPD ratio over total exposure

1,2

0,6

0,9

Dec 16

Top 20 - total exposure split (€ bn)

2,73

90+DPD

NPEs with

forbearance

measures, no

impairments, no

arrears1,2

Performing

NPE

€1,8 bn

• Top 20 group exposures were reduced by €0,3 bn qoq and totalled €2,7 bn at 31 Dec 2016, mainly

due to increased restructuring activity, including debt for asset swaps

• 90+ DPD ratio over total exposure remained stable at 45% at 31 December 2016

• Taking into account the provisions and tangible collateral, top 20 exposures are fully covered

- Total coverage (Provisions and MV of collateral over total exposure) of 106% at 31 December

2016

• As at 31 December 2016, c.65% of the top 20 group exposures were restructured

90+DPD reduced by 56%

€ bn3

(1) In pipeline to exit NPEs subject to meeting all exit criteria

(2) Analysis based on account basis

(3) Total exposures include on balance sheet and off balance sheet items

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90+DPD 7,8

Forborne NPEs 2,5

Contagion² 0,2

Performing restructured 2,1

Performing 5,7

18,3

Cyprus gross loans(Dec 2016)

Aggressive target setting

Cyprus 18,3

Other 1,8

20,1

BOC Group gross loans(Dec 2016)

Total NPEs in Cyprus: €10,5 bn

• c.€6,8 bn of 90+DPDs managed by RRD

- o/s c.€4,8bn is managed via RRD

recoveries

Forborne NPEs:

• NPEs with forbearance measure no

impairments and no arrears1: €2,0 bn

• NPEs with forbearance measure, no

impairments and with arrears less than

90 days: €0,5 bn

• Focus on NPEs meeting exiting criteria

Following high volume of restructurings performed in 2016, now is the time to capitalise on the performance of restructured loans

• Continue to drive the resolution of cases for reduction of 90+ DPD

Close monitoring of progress towards targets

• Capitalise on improvements made to the Recoveries operating model and experience gained in the past year

Plans are in place to maintain positive progress

(1) In pipeline to exit NPEs subject to meeting all exit criteria; analysis based on account basis

(2) Contagion effect but not restructured 47

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114 90+ DPD by Geography (€ bn) 90+ DPD ratios by Geography

11,47 11,53 11,48 11,27 10,63

9,60

8,65 8,18

7,78

0,09 0,11 0,09 0,08

0,07

0,06

0,05

0,06

0,02

1,09 1,15 1,08

0,65

0,63

0,63

0,57

0,53

0,51

12,65 12,79 12,65

12,00

11,33

10,29

9,27

8,77

8,31

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Cyprus UK Other countries

90+ DPD by Geography

54

%

54%

54%

54%

51%

48%

45%

44%

43%

10%

11%

8%

7%

6%

5%

4%

5%

2%

66%

66%

67%

87%

87%

91%

90%

90%

90%

Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16

Cyprus UK Other countries1 1

48 (1) Other countries: Russia (until June 2015) and Romania

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90+ DPD by business line (€ bn)

1,31 1,23 0,95 0,88 0,84 0,67 0,59 0,53

0,58 0,56 0,41 0,35 0,32 0,31 0,26 0,21

0,63 0,59 0,54 0,48 0,45

0,43 0,43 0,41

0,56 0,53

0,37 0,33 0,31

0,28 0,28 0,27

2,41 2,43

2,38 2,00

1,65 1,26

1,12 1,03

1,26 1,20

1,10

0,97

0,60

0,44 0,41

0,35

1,12 1,10

1,12

1,02

0,94

0,84 0,74

0,64

2,20 2,24

2,31

2,40

2,23

2,13 2,04

1,94

2,72 2,77

2,82

2,90

2,95

2,91

2,90

2,93

12,79 12,65

12,00

11,33

10,29

9,27 8,77

8,31

Mar 15 Jun 15 Sep 15 Dec 15 Mar 16 Jun 16 Sep-16 Dec-16

Corporate SMEs Housing

Consumer Credit RRD-Major Corporations RRD- Corporates

RRD-SMEs RRD-Recoveries corporates RRD-Recoveries SMEs & Retail

(1) As part of the restructuring of the Group, management is currently monitoring the loan portfolio of the Group using new business line definitions. An important component of the

Group‟s new operational structure is the establishment of the RRD for the purposes of centralising and streamlining the management of its delinquent loans.

Analysis 90+ DPD ratios by Business Line1

49

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50

Total Bank – Cyprus

97%

1%

0%

2%

74%

1%

14%

11%

69

%

0%

21

%

10

%

89%

4%

0%

7%

90

%

0%

7%

3%

87

%

0%

1%

12

%

76

%

1%

5%

18

%

99%

0%

1%

0%

94

%

2%

1%

3%

96%

0%

3%

1%

93%

0%

0%

7%

0%

20%

40%

60%

80%

100%

No arrears 1-30 dpd 31-90 dpd Over 90 dpd

Corporate

SMEs

32%

4%

2%

62%

53

%

4%

2%

41

%

71%

0%

5%

24%

68%

12%

4%

16%

75%

9%

4%

12%

65%

10%

8%

17%

67%

13%

6%

14%

70%

12%

11%

7%

77%

9%

10%

4%

67%

14%

17%

2%

84%

6%

6%

4%

No arrears 1-30 dpd 31-90 dpd Over 90 dpd

Retail

93%

4%

69%

12%

57%

8%

3%

32%

65%

5%

2%

28%

70%

6%

3%

21%

69%

9%

3%

19%

70%

8%

1%

21%

69

%

10

%

5%

16

%

67%

10%

8%

15%

70%

13%

8%

9%

71%

15%

7%

7%

68%

18%

9%

5%

72

%

18

%

7%

3%

No arrears 1-30 dpd 31-90 dpd Over 90 dpd.

69%

12%

Quarterly average

• An analysis performed as at 31 December 2016 indicates that on average 81% of the loans restructured post 31 December

2013 for Cyprus operations, have no arrears (restructurings performed in 4Q2016 were excluded); The average percentage

of restructured loans with arrears more than 90 days stands at 8%

• Corporate restructured loans exhibit the best performance with an average percentage of restructured

loans with no arrears of 93%

Performance of Restructured Loans1

(1) The performance of loans restructured during 3Q2016 is not presented in this graph as it is too early to assess it.

71%

4%

1%

24%

65%

3%

7%

25%

70%

2%

12%

16%

76%

8%

2%

14%

83%

3%

5%

9%

75%

6%

4%

15%

70%

8%

6%

16%

88%

5%

4%

3%

84%

7%

5%

4%

85%

7%

6%

2%

81%

10%

4%

5%

No arrears 1-30 dpd 31-90 dpd Over 90 dpd

1Q2014 2Q2014 3Q2014 4Q2014

1Q2015 2Q2015 3Q2015 4Q2015

1Q2016 2Q2016 3Q2016

81%

8%

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90+ DPD ratios by business line

Gross loans by business line (€ bn)

27

%

26

%

15

%

30

%

61

%

75

%

80

% 10

0%

10

0%

22

%

22

%

14

%

25

%

58

% 8

0%

79

% 10

0%

10

0%

21

%

20

%

13

%

23

%

53

%

69

%

74

% 1

00

%

10

0%

20

%

18

%

12

%

22

%

37

% 6

0%

70

%

10

0%

10

0%

16

%

18

%

12

%

21

%

32

% 50

%

64

%

10

0%

10

0%

14

%

15

%

12

%

20

% 37

%

48

%

58

%

10

0%

10

0%

12%

13%

11%

20%

34%

49%

52%

100%

100%

Corporate SMEs Housing Consumer Credit RRD-Mid Corporates RRD-MajorCorporations

RRD-SMEs RRD-Recoveriescorporates

RRD-RecoveriesSMEs and Retail

30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

4,5

9

2,1

4

3,8

0

1,8

0

1,9

7 3

,22

1,3

8

2,2

4

2,7

7

4,3

8

1,8

3

3,7

5

1,4

8

1,9

0 2,9

8

1,4

1

2,3

1

2,8

3 4

,29

1,7

8

3,6

8

1,4

3

1,8

1 2,9

1

1,3

8 2,4

0

2,9

1 4

,15

1,7

7

3,6

2

1,4

0

1,6

2 2,7

6

1,3

5

2,2

3

2,9

4 4,1

0

1,7

4

3,6

1

1,3

8

1,3

7 2,5

3

1,3

0

2,1

3

2,9

2 4

,31

1,7

1

3,5

8

1,3

6

1,0

9 2

,34

1,2

6

2,0

4

2,9

1

4,4

0

1,6

2

3,5

4

1,3

4

1,0

1 2,1

2

1,2

2

1,9

5 2,9

3

Corporate SMEs Housing Consumer Credit RRD-MidCorporates

RRD-MajorCorporations

RRD-SMEs RRD-Recoveriescorporates

RRD-RecoveriesSMEs and Retail

30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

% of total

(1) As part of the restructuring of the Group, management is currently monitoring the loan portfolio of the Group using new business line definitions. An important component of the

Group‟s new operational structure is the establishment of the RRD for the purposes of centralising and streamlining the management of its delinquent loans.

22% 8% 18% 5% 9% 6%

Analysis of Loans and 90+ DPD ratios by Business Line1

7% 11% 14%

51

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90+ DPD ratios by economic activity

48

%

54

%

57

%

80

%

48

%

38

%

57

%

64

%

49

%

54

%

59

%

79

%

48

%

36

%

62

%

57

%

48

%

54

%

46

%

76

%

47

%

36

%

57

%

56

%

44

%

49

%

38

%

68

%

46

%

35

%

54

%

58

%

42

%

50

%

34

%

65

%

39

%

35

% 4

9%

56

%

39

%

46

%

34

%

63

%

37

%

35

% 46

% 57

%

38%

46%

32%

62%

35%

35%

45%

55%

30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

Gross loans by economic activity (€ bn)

Trade Manufacturing Hotels &

Restaurants

Construction Real estate Private

Individuals

Professional

& other

services

Other

sectors

Analysis of Loans and 90+ DPD ratios by Economic Activity

52

2,5

0

0,9

2

1,6

4 4,1

9

3,2

0

7,8

6

2,0

7

1,5

5

2,3

8

0,8

5

1,6

2 4,1

4

3,3

8

7,4

1

1,8

4

1,2

4

2,3

6

0,8

3

1,5

7 4,0

7

3,4

2

7,3

3

1,7

9

1,2

1

2,2

6

0,8

2

1,4

7 3,9

2

3,3

2

7,2

5

1,6

4

1,1

7

2,2

3

0,8

0

1,4

5

3,4

3

3,3

3

7,1

7

1,5

5

1,1

2

2,1

9

0,7

1

1,4

2

3,2

2

3,3

0

7,1

1

1,4

8

1,1

7

2,1

2

0,7

0

1,4

2

2,9

7

3,3

0

7,0

3

1,5

0

1,0

9

30.06.15 30.09.15 31.12.15 31.03.16 31.06.16 30.09.16 31.12.16

Trade Manufacturing

Hotels &

Restaurants Construction Real estate

Private

Individuals

Professional

& other

services

Other

sectors

16% 11% 35% 7% 6% % of

total 15% 7% 3%

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Rescheduled loans % gross loans1 by customer type

Rescheduled Loans by customer type (€ bn)

Rescheduled Loans for the Cyprus Operations

4,3 4,2 4,4 4,3 4,0 3,8 3,4

1,8 1,7 1,7 1,7 1,8 1,7 1,7

0,6 0,6 0,6 0,6 0,6 0,6 0,6

1,7 1,7 1,7 1,7 1,7 1,7 1,7

8,4 8,2 8,4 8,3 8,1 7,8 7,4

30.06.15 30.09.15 31.12.15 31.03.16 30.06.16 30.09.16 31.12.16

Retail housing Retail consumer SMEs Corporate

(1) Before fair value adjustment on initial recognition relating to loans acquired from Laiki Bank (difference between the outstanding contractual amount and the fair value of loans

acquired) amounting to €928 mn for gross loans and to €441 mn for rescheduled loans (compared to €989 mn and €475 mn respectively at 30 September 2016), including loans of

discontinued operations/disposal group held for sale.

43%

39%

40%

26%

42%

38%

40%

26%

45%

39%

39%

26%

46%

40%

40%

28%

47%

41%

41%

27%

46%

41%

42%

28%

44%

41%

40%

27%

Corporate SMES Retail housing Retail Consumer

30.06.15 30.09.15 31.12.15 31.03.1630.06.16 30.09.16 31.12.16

Rescheduled Loans (€ bn)

8.392

7.402

3.237 (1.516)

(2.044) (667)

RescheduledLoans

31.12.15

Rescheduledloans

Alreadyclassified

rescheduled

Loans nolonger

classifiedrescheduled

Otheradjustment

RescheduledLoans

31.12.16

53

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Reconciliation of 90+ DPD to NPES Cyprus Operations (€ bn) (Dec-16)

7,3 7,8

10,5

0,4 0,1

1,8

0,5 0,0

0,4

with arrears>90+DPD

Impaired -noarrears

Impaired arrears -less than 90 days

Total 90+ DPD with forbearancemeasure<90+

DPD

re-forborne within2 years

forborne >30+DPD

Contagion effect NPEs

€2,7 bn

54

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Non-Performing Loans definition

Non-Performing Exposures (NPEs) –as per the EBA definition: In 2014 the European Banking Authority (EBA) published its reporting standards on

forbearance and non-performing exposures (NPEs). According to the EBA standards, a loan is considered a non-performing exposure if:

i. the debtor is assessed as unlikely to pay its credit obligations in full without the realisation of the collateral, regardless of the existence of any past

due amount or of the number of days past due, for example in case of a write off, a legal action against the borrower, or bankruptcy

ii. the exposures are impaired i.e. in cases where there is a specific provision, or

iii. there are material exposures which are more than 90 days past due, or

iv. there are performing forborne exposures under probation for which additional forbearance measures are extended, or

v. there are performing forborne exposures under probation that present more than 30 days past due within the probation period.

The exit criteria of NPE forborne are the following:

1. The extension of forbearance measures does not lead to the recognition of impairment or default

2. One year has passed since the forbearance measures were extended

3. There is not, following the forbearance measures, any past due amount or concerns regarding the full repayment of the exposure according to the

post forbearance conditions.

90+DPD: Loans in arrears for more than 90 days (90+ DPD) are defined as loans past-due for more than 90 days and those that are impaired

(impaired loans are those which are not considered fully collectable and for which a provision for impairment has been recognised on an individual

basis or for which incurred losses exist at their initial recognition or customers in Debt Recovery).

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Certain statements, beliefs and opinions in this presentation are forward-looking. Such statements can be generally identified

by the use of terms such as “believes”, “expects”, “may”, “will”, “should”, “would”, “could”, “plans”, “anticipates” and

comparable terms and the negatives of such terms. By their nature, forward-looking statements involve risks and

uncertainties and assumptions about the Group that could cause actual results and developments to differ materially from

those expressed in or implied by such forward-looking statements. These risks, uncertainties and assumptions could

adversely affect the outcome and financial effects of the plans and events described herein. We have based these forward-

looking statements on our current expectations and projections about future events. Any statements regarding past trends or

activities should not be taken as a representation that such trends or activities will continue in the future. Readers are

cautioned not to place undue reliance on forward-looking statements, which are based on facts known to and/ or assumptions

made by the Group only as of the date of this presentation. We assume no obligation to update such forward-looking

statements or to update the reasons that actual results could differ materially from those anticipated in such forward-looking

statements. This presentation does not constitute an offer to sell, or a solicitation of an offer to buy, any security in any

jurisdiction in the United States, to United States Domiciles or otherwise. Some of the information in the presentation is

derived from publicly available information from sources such as the Central Bank of Cyprus, the Statistical Services of the

Cyprus Ministry of Finance, the IMF, Bloomberg and Company Reports and the Bank makes no representation or warranty as

to the accuracy of that information. The delivery of this presentation shall under no circumstances imply that there has been

no change in the affairs of the Group or that the information set forth herein is complete or correct as of any date. This

presentation shall not be used in connection with any investment decision regarding any of our securities, which should only

be made based on expressly authorised materials from us identified as such, nor in connection with any decision whether or

how to vote on any matter submitted to our stockholders. The securities issued by Bank of Cyprus Public Company Ltd have

not been, and will not be, registered under the US Securities Act of 1933 (“the Securities Act”), or under the applicable

securities laws of Canada, Australia or Japan.

Disclaimer

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