MOHAMMED TARIQ ABDUL SHAKEEL

: +971-55-4560449 : mohammedtariqabduls@gmail.com

To secure challenging career where I can leverage my knowledge and skills that help to showcase my career as well as growth of the company. I believe in interest and effort of involvement in the work I do, Where I can use my skill and potential fully in professional level, I work well under pressure and challenge, able to relate to a wide range of people in any organization. To enhance the experience by adaptability such as coordinating, planning and organizing.

EXPEREINCE:

JOB TITLE : SALES REPRESENTATIVE LOCATION : PLUGINS DUBAI MALL, UAEDURATION : MARCH 2014 – Till Date

ROLES AND RESPONSIBILITIES : Greet customer in a professional and engaging manner Build good relationships with Customers by contacting them to follow up Daily tracking the sales sheet and reporting to the concern manager Giving the expert advice to the customers regarding product information Work as a team player to ensure each customer receives the best service possible To set the goal daily at the beginning time of shift, in sense of maximizing business Attaching price tags to merchandise on the shop floor and high lighting promotions Build a good relationship with all sales staff.

KEY COMPETENCIES: Knowledge of cataloging and inventory techniques Extensive knowledge of IT systems and technologies

AREA OF EXPERTISE : Customer service Relationship building Conversion Answering queries Decision Making Cross-Selling Quick learner Sales Strategy Inside Sales

JOB TITLE : CUSTOMER SERVICE COMPANY : HDFC BANK, HI-TECH CITY, INDIADURATION : JANUARY 2012 – JANUARY 2014

ROLES AND RESPONSIBILITIES : Proficiently answer customer inquiries regarding their accounts. Perform cash and check balancing by ensuring all the daily and monthly cash counts are accurate. Ensure that all customer needs are met and handle appropriately during their initial contact. Maintain customers' accounts including check cards, stop payment etc. Review customers' accounts for transactions accuracy. Provide outstanding assistance to customers with all their banking transactions Processed customer requests for services, such as additional checks and change of address Performed duties related to working with customers and helping customers understand their accounts

KEY COMPETENCIES: Team player with leadership qualities High level of integrity Decision making

AREA OF EXPERTISE: Strategy planning Customer Service Relationship management Problem Solving Financial management Customer Focused- service

EDUCATIONAL QUALIFICATION : MASTER OF BUSINESS ADMINISTRATION (MARKETING) -2013 1st DI-VISION BACHLOR OF COMMERCE (GENERAL) -2011 2nd DIVISION

RECOGNITION & APPRECIATION

Awarded on April 14, 2015 by Intel as an INTEL RETAIL CERTIFIED PROFESSIONAL EXPERT Awarded on April 15, 2015 by MICROSOFT as a MICROSOFT EXPERT ZONE SPECIALIST

PERSONAL DETAILS

Father Name : Mohd Abdul Moiz Mother Name : Kareem unnisa begum Date of Birth : 01/01/1987 Nationality : Indian (Passport No. J7192257) Marital Status : Single. Visa Status : Employment Visa Agency : Dulsco