BARBARA R.HALLMemphis, TN

901.319.5460 (c)barbarareneehall@gmail.com

https://www.linkedin.com/in/barbara-hall-5223403a

PROFESSIONAL SUMMARY

Highly skilled, multi-talented, organized and detail-oriented General Office Secretary with several years’ experience supplying thorough, organized administrative support to several Principals, Assistant Principals, and other senior administrators in the education industry.

SKILLS

70 WPM typing speed Excellent communication skills Customer service-oriented Advanced knowledge of Microsoft Office Maintains confidentiality

ACCOMPLISHMENTS

Awarded Perfect Attendance in Memphis City Schools Inducted into the Alpha Beta Gamma Honor Society – Chi Epsilon Chapter Developed and implemented discipline filing system, which resulted in increased

efficiency and productivity. Founded a female mentoring after-school program at Kingsbury High School.

WORK HISTORY

Substitute Secretary 07/2014 – PresentShelby County Schools – Memphis, TN

Fills in for absent Clerical Assistants when needed Answers telephones, provided information, took messages and transferred calls. Performs other duty assignments as per assignment as needed. Execute daily operations pertaining to discipline, attendance, records, and other various

student files.

General Office Secretary 08/2005 - 06/2013Memphis City Schools - Memphis, TN

Greeted, determined nature of business, and directed visitors to their destination. Talked with students to resolve problems or directed students to other qualified

workers. Answered telephones, provided information, took messages and transferred calls. Acted as custodian of student documents and records. Wrote, designed, and produced signs, postings, and various forms for use in

discipline, records, and attendance reports. Compiled and filed student graders, attendance reports, and other school records. Prepared outgoing mailings of confidential student files and records using postage-

metering machine. Created, structured, and maintained discipline and attendance reporting filing

system.

Substitute Secretary 07/2002 - 07/2005Memphis City Schools - Memphis, TN

Greeted, determined nature of business, and directed visitors to their destination. Answered telephones, provided information, took messages and transferred calls. Performed other duty assignments as per assignment as needed.

Transportation Representative 02/1997 - 09/1999Memphis and Shelby County Community Services Agency - Memphis, TN

Executed daily operations of taking incoming calls from clients and recording transportation requests.

Determined charges for services requested and arranged for billing. Responded to TennCare client's questions, requests, and complaints.

EDUCATION

Associate of Applied Science: Office Administration - General OfficeSouthwest TN Community College - Memphis, TN

Dean's List Alpha Beta Gamma National Honor Society - Chi Epsilon Chapter

Associate of Applied Science: Office Administration - Medical OfficeSouthwest TN Community College - Memphis, TN