caseism.com€¦ · based on mutual cooperation, trust and joint benefit (ghauri, p and cateora, p...

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Page 1: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 2: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 3: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 4: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 5: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 6: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 7: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 8: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the
Page 9: caseism.com€¦ · Based on mutual cooperation, trust and joint benefit (Ghauri, P and Cateora, P 2014) Customer relationship management (CRM), focus on customer loyalty and the