BASIC COMPETENCIES

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION

UNIT CODE : 500311109

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to lead in the dissemination and discussion of ideas, information and issues in the workplace*.

*Workplace should be understood to mean “training/learning environment”

Learning Outcomes1. Communicate information about workplace processes2. Lead workplace discussions3. Identify and communicate issues arising in the workplace

Assessment Criteria1. Deal with a range of communication/information at one time*2. Make constructive contributions in workplace issues*3. Seek workplace issues effectively*4. Respond to workplace issues promptly*5. Present information clearly and effectively written form*6. Use appropriate sources of information*7. Ask appropriate questions*8. Provide accurate information*9. Select appropriate communication method 10. Communicate multiple operations involving several topics areas accordingly11. Use questions to gain extra information12. Identify correct sources of information 13. Select and organize information correctly14. Undertake verbal and written reporting when required15. Maintain communication skills in all situations16. Seek response to workplace issues 17. Provide response to workplace issues immediately18. Make constructive contributions to workplace discussions on such issues as production, quality and

safety19. Communicate goals/objectives and action plan undertaken in the workplace 20. Identify issues and problems as they arise21. Organize information regarding problems and issues coherently to ensure clear and effective

communication22. Initiate dialogue with appropriate personnel23. Raise communication problems and issues as they arise

Underpinning knowledge1. Organization requirements for written and electronic communication methods2. Effective verbal communication methods

Underpinning Skills

1. Organize information2. Understand and convey intended meaning3. Participate in variety of workplace discussions4. Comply with organization requirements for the use of written and electronic communication methods

UNIT TITLE : APPLY MATH AND SCIENCE PRINCIPLES IN TECHNICAL TRAINING

UNIT CODE : 500232101

UNIT DESCRIPTOR : This unit covers the outcomes required to integrate math and science concepts in the content and delivery of technical training programs and to motivate trainees in learning and applying such concepts in the workplace.

Learning Outcomes1. Identify math and science manifestations in the course content and the workplace2. Relate math and science concepts to common and workplace situations 3. Assess trainees’ internalization of math and science concepts 4. Introduce further enhancements

Assessment CriteriaDemonstrate understanding of basic math and science concepts relevant to the competency or qualification*Demonstrate ability to apply math and science principles to the competency or tasks being performed*Demonstrate ability to integrate and contextualize math and science concepts in the design and delivery of technical training*Review and study course content and learning outcomes for math and science contentIdentify situations in the workplace and in everyday life are related to the course or program for inclusion or mention in the trainingPrepare, adopt or customize training aids, lesson plans or session notes incorporating or highlighting applications of math and science principlesIncorporate, explain and stress practical applications of math and science related to the desired learning outcomes during the trainingAid and encourage trainees to identify and apply math and science concepts in their work and everyday lifeGive class examples/cases, exercises, and assignments for trainees to explore and reflect on the applications/manifestations of math and science along the course contentReview trainees’ retention of basic math and science concepts to identify areas needing further interventionDetermine trainees’ appreciation of math and science principles along the trade area or subject matter using applicable assessment methodologyDiscuss simple mathematical and scientific models/representations to aid in the understanding and application of principles and theories using language, style and format that are readily understoodGive poorly-understood areas of math and science relevant to the course extra attention and explained in user-friendly terms in accordance with trainees’ interests and learning styles Cite and incorporate personal knowledge, experiences and observations of self and others in the area Of math and science applications in the lessons and lecture-discussionsEvaluate and document results of application of math and science concepts for replication and enhancement

Introduce and develop logical, systematic and scientific thinking and methods for trainees to assimilate and apply in their own work and studyUtilize contextual and experiential learning methods to aid in appreciation of math and science concepts