Basic OfficeBasic Office

ProtocolProtocol

All meetings will have an agenda. No Electronic gadgets – Cell phones OFF, laptops only for taking notes,

etc. Members are expected to give advanced warning if they are unable to

complete an assignment on time. Members should offer to pitch in and help other members who are busy.

Meeting Ground RulesMeeting Ground Rules

If you receive or send an email, there are 3 options: TO: This indicates the email

is given direct attention and requires a reply.

CC: This is an informational copy, a reply is not required.

BCC: This is to be used in moderation for educational purposes. Be sensitive if you receive a BCCed email.

Email ProtocolEmail Protocol

Keep emails short and to the point. Always use a clear Subject (Clear to your reader, not just you.). Use Spell Check. DON’T USE ALL CAPS. dont not use caps don’t forget punctuation Pls don’t use im shorthand 2 cuz omg its so annoying lol Be careful of sarcasm in email. Keep personal and joke emails out of work. Keep criticism out of emails. Deal with issues in person whenever

possible. Don’t write emails when you’re ANGRY!

Exception: Write them – then DELETE them before sending! Reread emails at least twice before sending. Think “tone”.

Tips for Using EmailTips for Using Email

"Never gossip.”"Never gossip.”And if someone wants to gossip with you, politely say you're not interested. This corporate adage rings true: When someone gossips, two careers are hurt ‑ the person being talked about, and the person doing the talking.

““No Task is Beneath You”No Task is Beneath You”

Don't think you are above anything. Be the good example and pitch in‑ especially if the job is one that nobody wants to.

Those who spread credit around look much stronger than those who take all the credit themselves.

"Share the credit whenever possible”"Share the credit whenever possible”

If you don't know the answer, don't try to bluff. If you're at fault, take the blame. Accept that you can’t know everything. Not knowing means you have something you can learn!

"Don't be afraid of the phrase, ‘I don't know’”"Don't be afraid of the phrase, ‘I don't know’”

The only time you should ever use the phrase "I told you so" is if someone says to you: "You were right. I really could succeed at that project."

"When you're right, don't gloat"When you're right, don't gloat””

Write down big ones Write down small ones Put them in front of your face Say them aloud each time you look at them Keep looking and talking until you act Seeing the note every day makes you think about

acting on it everyday Revisit your success every day.

Tested and Proven Method of Achieving GoalsTested and Proven Method of Achieving Goals

Don’t underestimate your value in setting the tone for the entire office. It’s contagious! Stay calm and cheerful. Smile and say hello Answer the phone with high energy and a

positive attitude. It’ll make life that much easier for whoever you transfer the call to.

Have a Positive Attitude!Have a Positive Attitude!