basics of merchandising
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BASICS OF MERCHANDISE
MANAGEMENT
“ Goods well bought
are half sold
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"ear#$#g Ob%e&t$'es
• The &o#&e(t of )er&ha#d$s$#g
• The e'olut$o# of the fu#&t$o# of
)er&ha#d$s$#g• *la##$#g *ro&ess
• *la##$#g for Mer&ha#d$s$#g
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Mer&ha#d$s$#g
• S$)(l,- $t &a# be ter)ed as the (la##$#g-bu,$#g a#d sell$#g of )er&ha#d$se.
• (la##$#g a#d &o#trol of the )er&ha#d$se
$#'e#tor, wh$le bala#&$#g the &usto)er/se0(e&tat$o# a#dreta$ler/s strateg,.
• Mer&ha#d$s$#g )a#age)e#t $s thes&$e#&e of e'aluat$#g hu)a# beha'$or
a#d bu,$#g hab$ts $# order to deter)$#ethe best wa, to sto&1- d$s(la,- a#d sellgoods at reta$l stores.
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2hat $s Mer&ha#d$s$#g3
• A)er$&a# Mar1et$#g Asso&$at$o# has de4#ed)er&ha#d$s$#g as- 5 the (la##$#g $#'ol'ed $#)ar1et$#g the r$ght )er&ha#d$se at the r$ght(la&e at the r$ght t$)e $# the r$ght 6ua#t$t$es at
the r$ght (r$&e./• It $s a&h$e'$#g the 5F$'e R$ghts/
Having the right product
In the right quantity
Available at the right place
At the right time
At the right price
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Mer&ha#d$se *la##$#g
• Mer&ha#d$se (la##$#g $s#e&essar, be&ause $t ta1es t$)e
to bu,- ha'e )er&ha#d$sedel$'ered- re&ord the del$'er,a#d subse6ue#tl, d$s(la, the
)er&ha#d$se.
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Merchandise Management
Decisions regarding product mix to be ofered
Width and depth o the merchandise is consideredOn :
The number o product lines a retailer wantsto ofer
Service levels provided
Store ormats
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Criteria or purchase decisions are ormulated in te
re!uenc" o #urchase o $eplenishment C"cles
%endor Selection
Terms and conditions with the vendors
orecasting and &udgeting
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The E'olut$o# OfMer&ha#d$s$#g
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De'$s$#g Mer&ha#d$se *la#s
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Planning is at two levels:
The Merchandise Budget – Financial
plan detailing how much money to invest
in product inventories.
The Assortment Plan – Distribution in
terms o various product lines which the
retailer wants to carry.
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Dimensions o merchandisemix
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Fa&tors A9e&t$#g The Bu,$#gFu#&t$o#
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Source: A theory of merchandise buying behaviour, Jagdish N Seth, Theory in etailing, American !ar"eting Association
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!+:!;
Mer&ha#d$se *la##$#g*ro&ess
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Mer&ha#d$se Ma#age)e#t Issues
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Developing Merchandise Plan
't is the (e" phase in retail strateg"
) retailer must have:
#roper assortment o goods and services
The" are in demand
Sell them in a consistent manner with thStrateg"*
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Mer&ha#d$s$#g<
All a&t$'$t$es $#'ol'ed $# ac!uiring goods = ser'$&es a#d
them available at the (la&e- t$)e a#d (r$&e a#d $# the 6 That e#ables a reta$ler to achieve his goals.
Mer&ha#d$s$#g *la# = *h$loso(h,
Must re+ect:
E0(e&tat$o#s of Target grou(
Reta$l For)at
Mar1et (la&e (os$t$o#$#g
>alue &ha$#
Su((l$ers/ &a(ab$l$t$es
Costs&o)(et$tors
*rodu&t Tre#ds
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Mer&ha#d$s$#g *la# dr$'es e'er, (rodu&t de&$s$o# l$1e<
*rodu&t l$#e to &arr,
Shelf S(a&e to be allotted
*rodu&ts to $#'e#tor, tur#o'er
*r$&$#g de&$s$o#s
Breadth a#d assort)e#t a&ross the store ?#arrow = w$de
De(th w$th$# ea&h &ategor, ? dee( = shallow@
ual$t,
Nat$o#al Bra#ds = Store Bra#ds a#d $ts rat$o
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M$&ro Mer&ha#d$s$#g
Reta$ler ad%usts $ts shelf:s(a&e allo&at$o#s to res(o#d to &u
A#d other d$9ere#&es a)o#g lo&al )ar1ets.
Cross Mer&ha#d$s$#g
A reta$ler &arr$es &o)(le)e#tar, goods a#d ser'$&es so t The sho((ers are e#&ouraged to bu, )ore.