basics of merchandising

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    BASICS OF MERCHANDISE

    MANAGEMENT

    “ Goods well bought

    are half sold

    !

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    "ear#$#g Ob%e&t$'es

    •  The &o#&e(t of )er&ha#d$s$#g

    •  The e'olut$o# of the fu#&t$o# of

    )er&ha#d$s$#g•  *la##$#g *ro&ess

    •  *la##$#g for Mer&ha#d$s$#g

    +

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    Mer&ha#d$s$#g

    • S$)(l,- $t &a# be ter)ed as the (la##$#g-bu,$#g a#d sell$#g of )er&ha#d$se.

    •  (la##$#g a#d &o#trol of the )er&ha#d$se

    $#'e#tor, wh$le bala#&$#g the &usto)er/se0(e&tat$o# a#dreta$ler/s strateg,.

    • Mer&ha#d$s$#g )a#age)e#t $s thes&$e#&e of e'aluat$#g hu)a# beha'$or

    a#d bu,$#g hab$ts $# order to deter)$#ethe best wa, to sto&1- d$s(la,- a#d sellgoods at reta$l stores.

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    2hat $s Mer&ha#d$s$#g3

    • A)er$&a# Mar1et$#g Asso&$at$o# has de4#ed)er&ha#d$s$#g as- 5 the (la##$#g $#'ol'ed $#)ar1et$#g the r$ght )er&ha#d$se at the r$ght(la&e at the r$ght t$)e $# the r$ght 6ua#t$t$es at

    the r$ght (r$&e./• It $s a&h$e'$#g the 5F$'e R$ghts/

    Having the right product 

    In the right quantity 

     Available at the right place

     At the right time

     At the right price

    7

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    Mer&ha#d$se *la##$#g

    • Mer&ha#d$se (la##$#g $s#e&essar, be&ause $t ta1es t$)e

    to bu,- ha'e )er&ha#d$sedel$'ered- re&ord the del$'er,a#d subse6ue#tl, d$s(la, the

    )er&ha#d$se.

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    Merchandise Management

    Decisions regarding product mix to be ofered

    Width and depth o the merchandise is consideredOn :

    The number o product lines a retailer wantsto ofer

    Service levels provided

    Store ormats

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    Criteria or purchase decisions are ormulated in te

    re!uenc" o #urchase o $eplenishment C"cles

    %endor Selection

    Terms and conditions with the vendors

    orecasting and &udgeting

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     The E'olut$o# OfMer&ha#d$s$#g

    8

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    De'$s$#g Mer&ha#d$se *la#s

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    Planning is at two levels:

    The Merchandise Budget – Financial

     plan detailing how much money to invest

    in product inventories.

    The Assortment Plan – Distribution in

    terms o various product lines which the

    retailer wants to carry.

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    Dimensions o merchandisemix 

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    Fa&tors A9e&t$#g The Bu,$#gFu#&t$o#

    !+

    Source: A theory of merchandise buying behaviour, Jagdish N Seth, Theory in etailing, American !ar"eting Association

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     !+:!;

    Mer&ha#d$se *la##$#g*ro&ess

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     !+:!7

    Mer&ha#d$se Ma#age)e#t Issues

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    Developing Merchandise Plan

    't is the (e" phase in retail strateg"

    ) retailer must have:

    #roper assortment o goods and services

    The" are in demand

    Sell them in a consistent manner with thStrateg"*

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    Mer&ha#d$s$#g<

    All a&t$'$t$es $#'ol'ed $# ac!uiring goods = ser'$&es a#d

    them available at the (la&e- t$)e a#d (r$&e a#d $# the 6 That e#ables a reta$ler to achieve his goals.

    Mer&ha#d$s$#g *la# = *h$loso(h,

    Must re+ect:

    E0(e&tat$o#s of Target grou(

    Reta$l For)at

    Mar1et (la&e (os$t$o#$#g

    >alue &ha$#

    Su((l$ers/ &a(ab$l$t$es

    Costs&o)(et$tors

    *rodu&t Tre#ds

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    Mer&ha#d$s$#g *la# dr$'es e'er, (rodu&t de&$s$o# l$1e<

    *rodu&t l$#e to &arr,

    Shelf S(a&e to be allotted

    *rodu&ts to $#'e#tor, tur#o'er

    *r$&$#g de&$s$o#s

    Breadth a#d assort)e#t a&ross the store ?#arrow = w$de

    De(th w$th$# ea&h &ategor, ? dee( = shallow@

    ual$t,

    Nat$o#al Bra#ds = Store Bra#ds a#d $ts rat$o

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    M$&ro Mer&ha#d$s$#g

    Reta$ler ad%usts $ts shelf:s(a&e allo&at$o#s to res(o#d to &u

    A#d other d$9ere#&es a)o#g lo&al )ar1ets.

    Cross Mer&ha#d$s$#g

    A reta$ler &arr$es &o)(le)e#tar, goods a#d ser'$&es so t The sho((ers are e#&ouraged to bu, )ore.