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BATA TRAINING ACADEMY CATALOGUE

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“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but an habit.”

Aristotle

The continual development of people – is – and always has been part of Bata's DNA... if we use Aristotle's quote as a guiding principal, we must continue to learn and develop if we wish to achieve excellence!

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Welcome to the Bata Training Academy Catalogue!

Copyright © Bata Training Academy, Bata Brands S.A. - All Rights Reserved

About Bata Training Academy

To help us achieve excellence, the Bata Brands HR Team has created the Bata Training Academy – a global initiative that is designed to encourage and foster a culture of continual learning and development among Bata companies and their employees.

The Bata Training Academy has been setup with the aim to provide the local Bata companies with a variety of instructor led and virtual training courses that can be delivered at nominated training centers.

Our vision: to achieve excellence by fostering a culture of continual learning and development.

Our mission: we will achieve excellence by:

Developing of best-of-breed learning programs that are accessible to employeesStandardizing training initiatives and learning outcomesSupporting a change culture within the organization

Our objective:

Attract, retain and develop a world-class workforceExceed business objectives and increase shareholder value

Our venues The Bata Training Centers are located in :

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BTA GUANGZHOULevel 3, Block E, IC Park310, Yuangang Rd, Tianhe District - China

BTA AFRICA Bata Shoe Company Kenya Ltd - Limuru Factory, P.O. Box 23-00217 Limuru Town - Kenya

BTA ASIA PACIFIC BATA (MALAYSIA) SDN BHD - B-17, Menara Bata No. 8, Jalan PJU 8/8A, Damansara Perdana - 47820 Petaling Jaya, Selangor - Malaysia

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The Bata Training Academy Catalogue

The Bata Training Academy covers three main areas:

Managing & developing selfCore value of this area: the managing and development area incorporates many aspects of people's professional lives, and aims to make them better. The courses are designed to develop key skills, techniques needed to increase their self-awareness and build personal impact, influence and effectiveness in dealings with themselves, their workloads and with others.

Managing business

Core value of this area: this area consists of a series of specific courses that will equip the participants with the know-how and skills to increase their every day job effectiveness and performances in their business area. This section covers topics such as negotiation, sales improvement, merchandising and entrepreneurship.

Managing others

Core value of this area: since managers have many complex, interrelated responsibilities, this area is designed to equip participants with the knowledge and skills required to be an effective leader. They organize how an organization’s work gets done and by whom. They coach employees, motivate them, and hold them accountable. They often budget for and allocate resources. They organize work processes and plan for how a group will reach its goals. Performing these core managerial activities successfully is critical to being an effective manager.

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Influencing & Effective Relationship

Time Management

ShazamSelf Empowerment

Bata 5 Step

Store Management Success

Train the Trainer

Negotiation Skills

Workshop

Merchandising Strategy

Improved District PerformanceTrain the Trainer

Improved District Performance

Product Knowledge

Ventura

Situational Leadership

Coaching

Thunderstorm

Courses for Managing & Developing

Self

Courses for Managing

Others

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Business

Bata Training Academy Course Index


About Bata Training AcademyOur ObjectiveThe Bata Training Academy Catalogue

1. Courses for Managing & Developing Self

Influencing & Effective RelationshipTime ManagementShazam – Self Empowerment

2. Courses for Managing Business

Bata 5 Step Train the Trainer Store Management Success (SMS) Train the Trainer Improved District Performance (IDP)Improved District Performance (IDP) Train the TrainerProduct KnowledgeMerchandising StrategyNegotiation Skills WorkshopVentura

3. Courses for Managing Others

Situational LeadershipCoachingThunderstorm

Plan your professional development for 2016

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INFLUENCING & EFFECTIVE RELATIONSHIP

OVERVIEW

This program has been designed with the aim of providing participants with a range of specific skills, behaviors and attitudes necessary to create an effective relationship and obtain desired results, without relying on the use of authority.Participants will develop a deeper ability to build rapport and empathy, and will be equipped with a greater range of influencing strategies and applications.

LEARNING OUTCOMES

The first day – Influencing – will focus on identifying and understanding what influence without authority means, and will also look at the analysis of current communication and influence styles for strengths and blind spots.

The second day - Effective Relationships - will focus on the DISC model, which provides a common language that people can use to better understand them and to adapt their behavior with others. This can be within a work team, a sales relationship, a leadership position, or other relationships.

WHO SHOULD ATTEND

Anyone who wants to increase their circle of influence, learn how to sell their ideas and tune in with other people.

LENGTH OF COURSE

2 days

VENUES

BTA Center Guangzhou - ChinaBTA Center Limuru - KenyaBTA Center Kuala Lumpur - MalaysiaCompar Bata - Italy

TRAINER

Elena Rizzo – Head of Training ([email protected])

Courses for Managing And Developing Self

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TIME MANAGEMENT

OVERVIEW

Time management is one of the primary elements of personal development.It refers to the range of tools, skills and techniques used in order to manage time when accomplishing specific tasks, projects and goals. Improving time management skills enables the person to increase efficiency, increase productivity and become less stressed.Participants will understand where their time is spent, learn how to make quick decisions, turn an idea into a plan of action, get rid of bottlenecks that slow us down and organize the workspace for greater efficiency.

LEARNING OUTCOMES

• Learn how to prioritize

• Learn about tools/techniques to help manage time effectively (delegation, negotiation, planning & scheduling, corrective feedback)

• Learn to make timely decisions and deal with procrastination

• Recognize key components of effective goal-setting through time management

• Identify ways to deal with non-valid tasks and eliminate distraction

• Develop a strategy for aligning your daily activities to support your goals

• Learn the difference between being “busy” and being “productive”

• Reduce time wastage

WHO SHOULD ATTEND

Every business person who wants to put an end to stress and worry caused by having too much to do in too little time.

LENGTH OF COURSE

1 day

VENUES

BTA Center Guangzhou - ChinaBTA Center Limuru - KenyaBTA Center Kuala Lumpur - MalaysiaCompar Bata - Italy

TRAINER



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SHAZAM – SELF EMPOWERMENT

OVERVIEW

SHAZAM has been designed to ensure Individual energy retrieval and activation of abilities in time of difficulty, freeze or standstill. “Where do I get energywhen I have nothing left?” “Where do I refuel?” These are the core questions that each participant will be able to answer after attending the program.

LEARNING OUTCOMES

In SHAZAM participants will get firsthand experience of eight behavioral formulas for recovering and exploiting personal energy. Every participant will explore, through structured individual and team experiences, 32 different states of using personal energies. Participants, through a creative profiling, will identify and customize useful energy sources that are clear and adapted to each individual.

WHO SHOULD ATTEND

Everyone that would like to discover the best use of energy sources to empower themselves and to develop their potential.

LENGTH OF COURSE

2 days

VENUES

BTA Center Guangzhou – ChinaBTA Center Limuru – Kenya Bata Chile – Santiago de Chile

TRAINER

INFINITY – Unconventional Education (http://www.infinity.it/)

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BATA 5 STEP TRAIN THE TRAINER

OVERVIEW

The Bata 5 Step Train the Trainer is a 3-day course that has been designed to provide trainers, training managers and those involved in training sales associates and store managers with the tools needed to facilitate an effective Bata 5 Step training course.

The new Bata 5 Step course is designed to help Store Managers, Sales Associates and anyone involved in customer facing sales improve sales and service through the implementation the Bata 5 Step. LEARNING OUTCOMES

Demonstrate how to facilitate the new Bata 5 Step course, which covers:

Demonstrate an understanding of the history of Bata, its rich heritage and values.

Demonstrate an understanding of materials types, construction methods and shoe types.

Demonstrate an understanding of customers: how they have changed, what they expect, and the service standards needed for success.

Demonstrate how to improve sales performance by applying the Bata 5 Step.

Demonstrate an understanding of the roles and responsibilities of a sales associate.

Demonstrate how to effectively facilitate an activity or discussion.

WHO SHOULD ATTEND

Senior Store Managers, District Managers, Retail Managers, Training Managers.

LENGTH OF COURSE

3 days

VENUES

BTA Center Limuru - KenyaBTA Center Kuala Lumpur - Malaysia Bata Chile – Santiago De Chile TRAINER

Lucia Lot – Training Specialist ([email protected])Jim Livingstone (http://www.northpoint-training.com)

Courses for Managing Business

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STORE MANAGEMENT SUCCESS TRAIN THE TRAINER

OVERVIEW

The Store Management Success is a 3.5-day course that has been designed to provide trainers, training managers and those involved in training store managers and potential store managers with the tools needed to facilitate an effective Store Manager Success training course.Store Management Success is 3-day course that has been designed to provide Store and potential store managers with the tools required to manage and grow the performance of their store.

LEARNING OUTCOMES




Demonstrate how to improve sales performance by applying the Bata 5 Step.

Demonstrate an understanding of the roles and responsibilities of a store manager.

Demonstrate how to manage, lead and motivate Sales Associates.

Demonstrate how to manage performance expectations and provide constructive and corrective feedback.

Demonstrate an understanding of Key Performance Indicators; how to measure and improve them.

Action Plan: Identify areas for improvement related to the above content.

Demonstrate how to effectively facilitate an activity or discussion.

WHO SHOULD ATTEND

Senior Store Managers, District Managers, Retail Managers & Training Managers.

LENGTH OF COURSE

3.5 days

VENUES

BTA Center Limuru - KenyaBTA Center Kuala Lumpur - Malaysia TRAINER

Lucia Lot – Training Specialist ([email protected])Jim Livingstone (http://www.northpoint-training.com)


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IMPROVED DISTRIC PERFORMANCE

OVERVIEW

Improved District Performance is a 4-day course that has been designed to provide current and potential District Managers with the tools required to improve the performance and profitability of their district through the effective management of KPI’s.

LEARNING OUTCOMES




Demonstrate how to improve the performance of a district by applying the Bata 5 Step.

Demonstrate an understanding of the roles and responsibilities of a district manager.

Demonstrate how to support and influence Store Managers through effective communication and the giving and receiving feedback.



WHO SHOULD ATTEND

District Managers and potential District Managers.

LENGTH OF COURSE

4 days

VENUES BTA Center Limuru - KenyaBTA Center Kuala Lumpur - Malaysia TRAINER

Lucia Lot – Training Specialist [email protected]) Jim Livinstone (http://www.northpoint-training.com)

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IMPROVED DISTRIC PERFORMANCE TRAIN THE TRAINER

OVERVIEW

Improved District Performance Train the Trainer is a 4-day course that has been designed to provide trainers, training managers and those involved in training current and potential District managers with the tools needed to facilitate an effective Improvement District Performance training course.

Improved District Performance is a 4-day course that has been designed to provide current and potential District Managers with the tools required to improve the performance and profitability of their district through the effective management of KPI’s.

LEARNING OUTCOMES




Demonstrate how to improve the performance of a district by applying the Bata 5 Step.

Demonstrate an understanding of the roles and responsibilities of a district manager.

Demonstrate how to support and influence Store Managers through effective communication and the giving and receiving feedback.



WHO SHOULD ATTEND

Senior District Managers, Store Operation Managers, Retail Managers, Training Managers and those involved in the training district.

LENGTH OF COURSE

4 days

VENUES

Bata Chile – Santiago De Chile TRAINER

Lucia Lot - Training Specialist ([email protected]) Jim Livingstone (http://www.northpoint-training.com)

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PRODUCT KNOWLEDGE

OVERVIEW

The objective of the course is to help the Buyers to understand every aspect of shoe making and to equip them with the knowledge and skills required to make better buying decisions. The course is facilitated by 5 highly skilled and experienced footwear specialists, and covers every aspect of shoemaking, from understanding materials, principals of design, shoe construction methods to various manufacturing processes.

LEARNING OUTCOMES

• Demonstrate an understanding of different footwear materials, the different components of a shoe and different construction processes.

• Demonstrate an understanding of how to draw a shoe, different types of last, how to draw a pattern on the last, how to transfer the last design and draw the last on the pullover.

• Demonstrate an understanding of the quality assurance/control processes, material testing and overall product quality.

• Demonstrate how to define material costs and total cost of product.

• Demonstrate an understanding of the shoe production process.

WHO SHOULD ATTEND

People that hold the position of buyers and anyone who could benefit from being more knowledgeable.

LENGTH OF COURSE

5 days

VENUES

BTA Center Guangzhou – China BTA Center Limuru – Kenya

TRAINER

Jim Livingstone (http://www.northpoint-training.com)

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MERCHANDISING STRATEGY

OVERVIEW

The Merchandising Strategy Workshop is a 3-day course that has been designed to provide buyers and merchandising/distribution departments with the tools required to build the most appropriate collection, by understanding and analyzing: Customer Profile, Store Concepts and Product Range.

LEARNING OUTCOMES

Demonstrate an understanding of merchandising strategy; how to align merchandising goals to that of the business.

Demonstrate an understanding of the key drivers of performance in order to ensure that all collections will contribute to the improvement of sales, margins and faster turn of the inventory.

Demonstrate how to define customer lifestyle segments and build an appropriate

collection.

WHO SHOULD ATTEND

Buyers, OTB managers, Planners, Merchandising Managers.

LENGTH OF COURSE

3 days

VENUES

BTA Center Kuala Lumpur - Malaysia Bata Chile – Santiago De ChileBata Compar – Italy TRAINER

Lucia Lot - Training Specialist ([email protected]) Jim Livingstone (http://www.northpoint-training.com)

NEGOTIATION SKILLS WORKSHOP

OVERVIEW

The Negotiation Skills Workshop is a 2.5-day course that has been designed to provide participants with the tools they require to negotiate win-win deals.

LEARNING OUTCOMES

• Demonstrate an understanding of the fundamentals of negotiation, communication and influencing skills.

• Demonstrate an understanding of the various modes and phases of negotiation.

• Demonstrate how to identify the negotiables, and how to plan a successful win-win negotiation.

WHO SHOULD ATTEND

This course is suitable for anyone who needs to negotiate with others, therefore participants could come from any area of the business.

LENGTH OF COURSE

2.5 days

VENUES

BTA Center Guangzhou – China BTA Center Limuru - KenyaBTA Center Kuala Lumpur - Malaysia TRAINER

Jim Livingstone (http://www.northpoint-training.com)

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VENTURA

OVERVIEW

Ventura has been designed to provide participants with the essential skills of entrepreneurship. During an innovative business simulation, delegates will further develop their leadership, influencing, “pushing” and mediation skills. A behavioral model on initiative and entrepreneurship will be provided to streamline and internalize the learning stemming from the business simulation.

LEARNING OUTCOMES

• The Ventura model has been created to last in the minds of participants. It aims to create a mindset shift, as well as developing three entrepreneurial aptitudes and providing a range of how to’s for direct application.

WHO SHOULD ATTEND

Every employee that would like to boost his/her entrepreneurial skills.

LENGTH OF COURSE

2 days

VENUES

Compar Bata – Italy TRAINER


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SITUATIONAL LEADERSHIP

OVERVIEW

Being an effective leader means adapting one’s own behavior to different situations and employees. The Situational Leadership model is a framework that helps participants to develop their employees by matching their leadership style to their employee’s needs. It is also a strategy that will support participants to enhance creativity and raise the level of energy in their teams, with the aim of aligning the company goals with those of each team member.

LEARNING OUTCOMES

Participants will learn how to:

• assess an individual’s competence and commitment as well as his or her need for direction and support;

• use a variety of leadership styles comfortably;

• reach agreements with individuals about their development level and the leadership style they need to help them achieve individual and organization goals.

WHO SHOULD ATTEND

People managing others.

LENGTH OF COURSE

2 days

VENUES

BTA Center Guangzhou – China BTA Center Limuru – Kenya Bata Compar – Italy TRAINER


Courses for Managing Others

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COACHING

OVERVIEW

This course will provide participants with a useful way of developing people’s abilities and boosting performance. The course concentrates mainly on the conversation between the manager, who in this case becomes the coach, and the employee (coachee) by focusing on helping the coachee discover answers for themselves.

LEARNING OUTCOMES

Participants will mainly work on the the GROW model which gives a great framework for any coaching conversation, helping both the coach and the client. The GROW model alone can help tip the conversation from being merely a useful chat toward becoming a valuable and productive coaching session.

WHO SHOULD ATTEND

Company Managers.

LENGTH OF COURSE

1 day

VENUES

BTA Center Guangzhou – China TRAINER

TBD

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THUNDERSTORM

OVERVIEW

Thunderstorm focuses on the themes of teamwork, on mutual sharing and collaboration and on mutual, respectful behavior when it comes to relationships. By going through innovative and experiential activities, participants will learn how to truly work together and how to overcome barriers and resistance. Tools of communication and interpersonal relationship will be reshaped and applied, in order to work constructively and in the same direction.

LEARNING OUTCOMES

• Increased collaboration, interaction and team development skills.

WHO SHOULD ATTEND

Everyone interested in learning new ways to work together constructively.

LENGTH OF COURSE

2 days

VENUES

BTA Center Guangzhou – China TRAINER


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1 – 2 June Situational Leadership > Limuru

9 – 10 JuneShazam > Cile

12 – 14 JuneMerchandising Strategy > Cile

16 - 18 JuneBata 5 Step Train the Trainer > Cile

20 - 23 JuneImproved District Performance Train the Trainer > Cile

17 July Time Management > Guangzhou

19 July Time Management > Kuala Lumpur

20 - 22 JulyBata 5 Step Train the Trainer > Kuala Lumpur

22 - 24 January Negotiation Skills Workshop > Guangzhou

3 - 5 MarchBata 5 Step Train the Trainer > Kuala Lumpur

7 - 10 MarchImproved District Performance > Kuala Lumpur

17 - 19 MarchBata 5 Step Train the Trainer > Limuru

21 - 24 MarchImproved District Performance > Limuru

22 March Time Management > Italy

23 - 24 MarchInfluencing & Effective Relationship > Italy

30 March - 3 AprilProduct Knowledge > Guangzhou

June

January

February

March

16 - 18 May Merchandising Strategy > Kuala Lumpur

19 - 21 May Negotiation Skills Workshop > Kuala Lumpur 30 - 31 MayShazam > Limuru

30 May - 3 June Product Knowledge > Limuru

May

8 - 9 AprilThunderstorm > Guangzhou

8 - 9 AprilInfluencing & Effective Relationship > Guangzhou

AprilJuly

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At a glanceProfessional Development 2016

6 – 7 SeptemberSituational Leadership > Italy

8 – 9 SeptemberVentura > Italy

12 - 14 SeptemberBata 5 Step Train the Trainer > Limuru

16 - 19 SeptemberStore Management Success Train the Trainer > Limuru

21 - 24 SeptemberImproved District Performance > Limuru

September

August

28 – 29 NovemberInfluencing & Effective Relationship > Limuru

30 NovemberTime Management > Limuru

November

22 - 23 July Situational Leadership > Guangzhou

24 -27 JulyStore Management Success Train the Trainer > Kuala Lumpur

1 – 3 DecemberNegotiation Skills Workshop > Limuru

13 – 15 DecemberMerchandising Strategy > Italy

December

2 – 4 OctoberNegotiation Skills Workshop > Guangzhou

3 – 4 OctoberCoaching > Guangzhou

9 – 10 OctoberShazam > Guangzhou

24 - 25 OctoberInfluencing & Effective Relationship > Kuala Lumpur

26 – 28 OctoberMerchandising Strategy > Kuala Lumpur

October

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InfinityJim LivingstoneElena Rizzo

Lucia Lot TBD

The trainers

The Area


& Developing Self


Business


Others

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