BayCare Life ManagementStudent Assistance Program (SAP)

February 28, 2013

Chris Yarnold, MA, CAPDirectorEAP/SAP/Managed Care

Manoli MantzarisLiaisonStudent Assistance Program

Free and Confidential Student Counseling Service (800) 878-5470

Agenda – February 28, 2013

Student Assistance Program• What is a Student Counseling Program?

• What does the Program Offer?

• How is the Program Promoted?

• How has the Program been Received?

• Questions and Answers.

Free and Confidential Student Counseling Service (800) 878-5470

What is the Student Assistance Program?

The college’s solution for

providing confidential

counseling and referral Service

for students that have personal

issues which could affect their

academic performance, their

personal lives or their well-being

in general.

Free and Confidential Student Counseling Service (800) 878-5470

What does SAP Offer?• Twenty-four (24) hour telephone access

Call: 800-878-5470 (toll free)

Email: baycare.org/sap

• Assessments (initial phone call)

• Referrals

• Short-term counseling services-up to three (3)sessions per student per year

Free and Confidential Student Counseling Service (800) 878-5470

What does SAP Offer?• Comprehensive referral network of licensed mental health counselors.

• Referral to community resources.

• Or to student’s insurance/benefits provider

for ongoing treatment, if appropriate.

Free and Confidential Student Counseling Service (800) 878-5470

What does SAP Offer?

Faculty and Staff Training on:

• Indicators of the at-risk student

• Appropriate referral of students with

performance and/or behavioral issues

• Educational workshops as requested by the

college (faculty or staff)

Free and Confidential Student Counseling Service (800) 878-5470

What does SAP Offer?

Student Orientation and Education on:

• Online Resources**

• Supportive services for Military Veterans

Critical Incident Stress Debriefing:

• Follow-up after stressful disturbing incidents

Free and Confidential Student Counseling Service (800) 878-5470

How is the Program Promoted?• Verbal endorsement and leadership from faculty and staff

• Quarterly emails to BCC students, faculty & staff

• Newly hired employees provided brochure

• Banner on homepage of college’s website

• Posters/Flyers/Brochures

• On back of Student ID Cards (Valencia College)

• Referral Cards

• Banners at each campus

• Online resources

• Valencia College SAP

Free and Confidential Student Counseling Service (800) 878-5470

Snapshot Utilization Report

Free and Confidential Student Counseling Service (800) 878-5470

Online Resources.

Valencia College SAP

Free and Confidential Student Counseling Service (800) 878-5470

BayCare Life Management

Questions & Answers?