Production Manager A manager who keeps the records of money that is received and spent by a company

Human resources Director

Director responsible for recruiting, training and managing employees

Personal Assistant (PA) Manager who is involved with the planning, coordination and control of manufacturing processes.

Accounts Manager someone who is employed to do secretarial and administrative tasks, especially for a manager

Shop floor worker Someone who provides direction, instructions and guidance to a group of individuals for the purpose of achieving a certain goal.

Maintenance Engineer Someone who transfers goods from areas of production to personal homes and businesses.

Team Leader They are responsible for the continuous running of equipment and machinery. They oversee routine maintenance and fix the equipments.

Delivery driver Worker who are involved in production of goods using tools

Shopfloor workers

Staff turnover

Sick leave

Flexible time

Rush hourPeak time

Staff retention

BD

C

C D

B

D

C

B

A vast majority

Around half Around half

Just over half Just under half

A tiny minoritya limited number

A significant number

I’m staying for five days.

I’m from New Zealand.

I’m here on business.

Reported speech– Sorry…what did she say?

I have been visiting customers.

She said she was from New Zealand.

She said that she was here on business.

She said she was staying for five days.

She said she had been visiting customers.

They exceeded production targets by

20% last year.

Reported speech– what did he say?

We are expecting the same results this year.

He said that the production was based in China.

He added that the factory had 250 staff in total.

He reported that they had exceeded production targets by 20% last year.

He explained that they were expecting the same results that year.

The production is based in China.

The factory has 250 staff in total.

?

Reported speech– what did he say?

He revealed that they saved a lot of money on raw material costs.

He continued that the company would invest more money in machinery that year.

He added that they had plans to open another factory in Korea.

He said that we should look at their website for the latest news.

We save a lot of money on raw material costs.

The company will invest

more money in machinery this year.

We have plans to open another factory in Korea.

Look at our website for the latest news.

?