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  • 7/30/2019 BCCM - Session 7 - Power Point

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    Business Crisis and Continuity

    Management (BCCM)

    Class Session 7

    7 - 1

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    7 -2

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    Risk Analysis Taxonomy

    Risk

    Consequences

    Likelihood

    People

    Equipment

    Facilities

    Financial

    Operational

    Reputation

    Environmental

    Regulatory

    Vulnerability

    Threat

    History

    Capability

    Intent

    Survivability

    Susceptibility

    Exposure

    Source: Patrick Gallagher

    Manager Group Security Intelligence & Risk, Qantas

    Airways Limited

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    NIPP DEFINITION OF RISK

    A measure of potential harm that

    encompasses threat, vulnerability, and

    consequence. In the context of the NIPP,

    risk is the expected magnitude of loss due

    to a terrorist attack, natural disaster, or

    other incident, along with the likelihoodof such an event occurring and causing

    that loss.

    7 - 4

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    Risk Management The synthesis of

    the risk assessment, business areaanalysis, business impact analysis,

    risk communication and risk-based

    decision making functions to informand make strategic and tactical

    decisions on how business risks will

    be treated whether ignored,

    reduced, transferred, or avoided.

    7 - 5

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    PROBABILITY

    low

    high

    low high

    CONSEQUENCE

    Introduce measures

    to avoid the risk

    Manage Scenario

    (Reduce or Transfer risk)

    Ignore

    (Accept risk)

    Risk Management Strategies

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    Risk-based decision-making is a continual process that

    requires dialogue with stakeholders, monitoring

    and adjustment in light of economic, public

    relations, political and social impacts of the

    decisions made and implemented. Risk-based

    decision making requires the consideration of the

    following questions:

    Can risk be reduced?

    What are the interventions (controls) available to

    reduce risk?What combination of controls make sense

    (economic, public relations, social, legal, and

    political)?

    7 - 7

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    Risk Assessment - The identification, analysis, and

    presentation of the potential hazards andvulnerabilities that can impact a business and the

    existing and potential controls that can reduce the risk

    of these hazards. Risk assessment requires

    consideration of the following questions:

    What can go wrong (hazards identification)

    What is the likelihood that it would go wrong?

    What are the consequences?What controls are currently in place?

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    Business Area Analysis The examination andunderstanding of the business functions, sub-

    functions and processes and the interdependencies

    amongst them. Business area analysis requires

    consideration of the following questions:

    What are our business functions?

    What are our business sub-functions and processes?

    Which are critical to the continuity of our business?

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    Business Impact Analysis Applying the results of the

    risk assessment to the business area analysis to

    analyze the potential consequences/impacts ofidentified risks on the business and to identify

    preventive, preparedness, response, recovery,

    continuity and restoration controls to protect the

    business in the event of business disruption. Businessimpact analysis requires consideration of the

    following questions:

    How do potential hazards impact business functions,sub-functions and processes?

    What controls are currently in place?

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    Risk Communication - The exchange of risk related

    information, concerns, perceptions, and preferenceswithin an organization and between an organization

    and its external environment that ties together overall

    enterprise management with the risk management

    function. Risk communication requires considerationof the following questions:

    To whom do we communicate about risk?

    What do we communicate about risk?How do we communicate about risk?

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    A RISK-BASED APPROACH

    We need to adopt a risk-based approach in bothour operations and our philosophy. Risk

    management is fundamental to managing the

    threat, while retaining our quality of life and living

    in freedom. Risk management must guide ourdecision-making as we examine how we can best

    organize to prevent, respond and recover from an

    attack.

    Remarks as prepared for Secretary Michael ChertoffU.S. Department of HomelandSecurity George Washington University Homeland Security Policy Institute(3/16/05)

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    Probably the most important thing a Cabinet Secretary in

    a department like this can do as an individual is to clearly

    articulate a philosophy for leadership of the department

    that is intelligible and sensible, not only to the membersof the department itself, but to the American public. And

    that means talking about things like risk management,

    which means not a guarantee against all risk, but an

    intelligent assessment and management of risk; talkingabout the need to make a cost benefit analysis in what

    we do, recognizing that lurching from either extreme

    forms of protection to total complacency, that's not an

    appropriate way to build a strategy; and finally, a clear

    articulation of the choices that we face as a people, and

    the consequence of those choices.

    Remarks of Secretary Chertoff GWU 12/14/06

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    Source GAO

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    Source NIPP June 2006

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    Hazard Risk Management

    Adapted from Emergency Management Australia, 2002. Emergency Risk Management

    Establish the

    Context

    (1)

    Organizational/

    Community

    Stakeholders

    Objectives

    Identify the

    Hazards

    (2)

    HazardsIdentification

    (4)

    CompareHazard Risks

    RankHazards by Risk

    Analyze the

    Risks fromeach Hazard

    DecomposeRisks into

    components

    CategorizeRisk

    Components

    Group &

    Prioritize theRisks

    (6)

    Group into like

    Categories

    Rank by Priority

    ConsiderInterventions

    Sort the

    Hazards byRisk

    Magnitude

    Communicate and Consult

    Monitor and Review

    1 2 3 4 5 6

    Assess the

    Hazard Risk

    Probability

    Impact/Consequences

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    What are the organizations/communitys strategic goals andobjectives and considering those goals and objectives:

    a. What is the scope of our hazards risk management effort?

    b. What is an acceptable level of risk?

    c. Who determines what an acceptable level of risk is?

    d. Can risk be managed?

    e. What are the interventions (controls/countermeasures) available to

    manage risk?

    f. What combination of risk management interventionscontrols/countermeasures) make sense in terms of non-risk specific

    considerations (economic, social, political, legal)?

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    The HRM framework includes six steps:

    1) Establish the context,

    2) Identify the hazards,

    3) Assess the hazards risk,

    4) Sort the hazards by risk magnitude,

    5) Analyze the risks from each hazard,

    and

    6) Group and prioritize risks; and two continualcomponents: Communicate and Consult, and Monitor

    and Review.

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