bcco pct #4 powerpoint and cultural diversity tcole course # 3939 generational diversity unit three
TRANSCRIPT
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BCCO PCT #4 PowerPointBCCO PCT #4 PowerPoint
AND
CULTURAL DIVERSITYTCOLE Course # 3939Generational Diversity
UNIT THREE
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Learning ObjectivesLearning Objectives
Learning Objective
Learning Objective
Learning Objective
Learning Objective
Learning Objective
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Generational DiversityUNIT THREE
Generational DiversityUNIT THREETexas
Commission On
Law
Enforcement
(TCOLE)
Texas
Commission On
Law
Enforcement
(TCOLE)
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Unit Goal 3.0. To identify generational differences and the positive outcome
for the communication of those differences
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Every generation is influenced by their respective eras; economic, political, and social events. From the Great Depression to the Civil Rights movement; from the inception of the television to advanced computer technologies, all have affected the way we work, play, and live.
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• Step One: To understand the differences among generations
• Generational Cohort: Share similar experiences, values and attitudes carried over from the formative years
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3.1. Define the concept of generational differences
• “Each generation forges the cognitive tools and understandings requires to live in a rapidly evolving world by tempering the knowledge of its forefathers with personal experience and opportunities.”
UNESCO
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Today…
• Four generations work side-by-side in the workforce
• Each generation has its own:– Culture– Motivations– priorities
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Values
Veterans Boomers Xers MillenialsHard Work Optimism Diversity Optimistic
Dedication Team Orientation
Techno Literacy
Civic Duty
Respect for Rules
Personal Gratification
Fun and Informality
Confident
Duty before Pleasure
Involvement
Self-Reliance
Achievement Oriented
Honor Personal Growth
Pragmatism Respect for Diversity
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3.2. Identify key events that have formed generational characteristics
Veterans
• Born before 1945
• Depression and World War II
• Appreciate and offer respect
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Baby Boomers
• Born between 1946-1966
• “Anything goes…”
• Competitive
• Prosperous
• Passionate
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Generation X
• Born between 1967-1980
• Independent and flexible
• Love challenges
• Have no fear
• Easily bored
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Millennials• Born between 1981-2000• High speed• Connected• Nexers or Gen Y• Internet for play, work and to form
relationships• Thrive on multi-tasking
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3.3. Discuss solutions to communication barriers due to
generational differences
• Communication among the layers
• Communication driven by technology
• Absence of verbal, face-to face
• Not a passing phenomenon
• Encourage dialogue
• Ever changing process
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3.4. Discuss generational differences in the work environment
Extensively diverse workforce:
• Genders
• Races
• Ethnicities
• Generations
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Successful work environments utilize diversities by taking advantage of the challenges and opportunities they involve making the environment positive, productive and compatible
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Motivating Statements
Veterans:• “Your experience is respected here.”
• Its valuable to hear what has and has not worked in the past.”
• “Your perseverance is valued and will be rewarded.”
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Baby Boomers:
• “You’re important to our success.”
• “Your contribution is unique and important.”
• “We need you.”
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Generation X:
• “We’ve got the newest hardware and software.”
• “There aren’t a lot of rules here.”
• “We’re not very corporate.”
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Millenials:
• “You’ll be working with other bright creative people.”
• “Your boss is in his/her sixties.”
• “You and your group will help turn this unit around.”
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3.5. Define “synergism”
Term popularized by Buckminster Fuller:
• The world will include divergent perspectives
• People are from various backgrounds with varied perspectives
• Varied perspectives make a team more effective
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3.6. Discuss factors other than technology that have led to
generational change
Secondary factors:
• Fear of strangers
• Increased pace of life
• Diversity of culture
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These factors among others have led to a change of societal behavior:
• Progressive isolation
• Avoidance of eye contact
• Cautious among strangers
• Guard privacy
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Discussion:
Issues today shaping our youth and communities?
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What effect does this evolution of behavior have on our role as law enforcement officers?
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Questions???
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FORWARDFORWARD
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SOURCESSOURCES
All Course Sources and/or
Resources are listed in
your Participant Handout
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Questions?
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• Please complete a course and instructor evaluation form.
• If you rate 2 or below you must justify on reverse side.
•Constructive Criticism Constructive Criticism helps all, being negative helps no one.
COURSE & INSTRUCTOR COURSE & INSTRUCTOR EVALUATION FormEVALUATION Form
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• Exam
• Graduation
THANK YOU &THANK YOU & STAY SAFE STAY SAFE